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Today’s Webinar | May 20, 2020 How Indiana University Health Uses Technology to Actively Engage with Its Post -Acute Network

Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

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Page 1: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Today’s Webinar | May 20, 2020

How Indiana University Health Uses Technology to Actively Engage with Its Post -Acute Network

Page 2: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Dr. Anthony Sorkin, MDMedical Director for IU Health

ACO and Health Plan

Tori Bratcher, MHADirector of IU Health

Populations Health Services

Ben ForrestCEO & Founder of Olio Health

Meet the Speakers

Sean MullinsCOO of Olio

Health

Page 3: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Today’s TopicsOlio Introduction

IU Health Organization Overview

How IU Health Uses Olio to Engage Our Post -Acute Network

Q&A

Page 4: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Olio makes it simple

for your health system and post-acute provider network

to actively engage with one another

about each patient’s care.

Page 5: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

How Indiana University Health Uses Technology to Actively Engage with Its Post -Acute Network

May 20th, 2020

Page 6: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

IU Health Organization Overview

Page 7: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Indiana’s Larg e s t and Mos t Com pre he ns ive He a lt h Sys t e m

300+Primary Care and Specialty Care Offices

33,000Team Members

3,680Physicians

1,195Advanced Practice Providers

150,000Full Risk Patients

16Hospitals

IU Health Plans Next Generation ACO

Page 8: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Achieve Milliman Moderately Managed Benchmarks in:

▪ SNF Days/k

▪ Inpatient Admissions/k

▪ ED visits/k for our Medicare populations

Metric Met/Not Met

SNF LOS Between Moderate and Loose

SNF Admits/k Loose

IP Admits/k Loose

P opula t ion He a lt h 5 -ye ar Goa ls

2019 Progress:

Page 9: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Olio Implementation & Early ResultsPopulation Health: Post -Acute Strategy

Page 10: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Health System Need

Pilot Project

Early Results

Transition to COVID

Agenda

Page 11: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Can lose ‘sight’ of patients when discharged to SNFs

15 hospitals utilizing over 300 SNFs▪ Greater than 12 major SNF corporations

▪ Variable medical directorship▪ Different EMRs

Large geography▪ Difficult/expensive to have CMs in each building every week to monitor individual patient

LOS issues and discharge needs

Culture of treating patient deterioration with ER visit/readmission▪ Role of PCP can disappear with variable medical direction at SNFs

Health System Need

Page 12: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

3 Hospitals, 32 SNFs

Medicare risk patients only▪ NextGen ACO and IUH Medicare Advantage

Phased in over 60 days▪ IU Ball 10/1/19▪ IU Bloomington 11/6/19▪ IU Methodist 12/16/19

Olio Pilot Project

Page 13: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Patient Population Breakdown

Q4 Medicare claims data

Patients divided into two groups▪ No Olio utilization (1183 points)▪ Olio utilization (102 points)

Purposefully counted only final 60% of consecutive Olio patients to limit ‘start -up’ bias

Olio Early Results

Page 14: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Olio Early Results: LOS Analysis

22.8 days

20.0 days

Non Olio Encounter Olio Encounter

Page 15: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

22.8 days

20.0 days

Non Olio Encounter Olio Encounter

12%

Olio Early Results: LOS Analysis

Page 16: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

13.2% 9.8%

Non Olio Encounter Olio Encounter

Olio Early Results: Readmission Analysis

Page 17: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

13.2% 9.8%

Non Olio Encounter Olio Encounter

Olio Early Results: Readmission Analysis

26%

Page 18: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Readmission Analysis

13.2% 9.8%

Non Olio Encounter Olio Encounter

26%22.8 days

20.0 days

LOS Analysis

Non Olio Encounter Olio Encounter

12%

Olio Early Results

Page 19: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

LOS Analysis: Divided into OES Groups

Olio Early Results

Page 20: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

OES < 0.5LOS avg 24.6

OES >/= 0.5LOS avg 17.3

LOS Analysis: Divided into OES Groups

Olio Early Results

Page 21: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

System needed immediate vision to all IU Health patients in SNFs

Track all SNF patients and receive notifications of respiratory deterioration▪ Avoid unnecessary transfers to minimize HCP exposure▪ Give opportunity for local ERs to prepare for incoming respiratory patients

Transition to COVID

Page 22: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

3 Hospitals3 2 SNFs

Avg 70 ptsP ilot

March 16, 2020

Page 23: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

3 Hospitals3 2 SNFs

P ilot 15 Hos pita ls114 SNFs

Avg 1110 ptsExpans ion

March 16, 2020 March 23, 2020

One Week

Avg 70 pts

Page 24: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Sick SNP PtMed Director Pop Health

CMs Regional Medical Leadership

Is it respiratory? Suspect COVID?

No YesAbility to Treat in Place at SNF

No Yes

STD Readmit Path

Regional ProtocolTest Patient?

Acuity Assessment

Ability to Treat in Place at SNF

No Yes

Transfer to 3rd party /

Observation unit

Transport to designated

Regional ICU/Inpt/ER Unit

Olio Escalation

Page 25: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Early COVID Out com e s

Notes LoggedSNFs /LTCHsP ts t re a te d Tota lEs cala t ion

SNFs tha t Es ca la te dHos pita ls Affe cte dAdm is s ions Avoide dP at ie nts Move d to Com fort CareER Contacts P rior to P t Arriva l

9 9 7417326 8 219 2

3 61218970

Olio Experience: March through May 8 th

Page 26: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

How Indiana University Health Uses Technology to Actively Engage

with Its Post -Acute Network

+

Q & AHow to ask a question:

• You can submit written questions using the Questions tab (not chat) on your dashboard to the right of your screen

OR • You can use the “raise hand” feature on your dashboard to

ask a live question. We will call on you and unmute your line when it is your turn. Please make sure you have dialed in on the telephone and used your audio pin to connect or we will not be able to unmute you.

Page 27: Today’s Webinar - webinars.naacos.com · LOS issues and discharge needs Culture of treating patient deterioration with ER visit/readmission Role of PCP can disappear with variable

Thank you!

A summary and recording of this we binar will be e m aile d to you.

Dr. Anthony Sorkin, MDMedical Director for IU Health ACO and Health Plan

Tori Bratcher, MHADirector of IU Health Populations Health Services

Ben ForrestCEO & Founder of Olio [email protected]

Sean MullinsCOO of Olio [email protected]

Email [email protected] for more information about Olio.