TOID: 0452 · CERTIFICATE COURSE DIRECTORY JULY 2016 TOID: 0452. Victoria TOID: 0452 ... highly quali˚ ed and experienced team and we pride ourselves on being accessible throughout

Victoria

CERTIFICATE COURSE DIRECTORY JULY 2016

TOID: 0452

VictoriaTOID: 0452

About Guild TrainingThe Pharmacy Guild of Australia, Victoria Branch is a nationally Registered Training Organisation (RTO). We o� er a range of training options to support community pharmacies and their sta� to improve career opportunities and boost business. From brand new sta� to long-time employees. Guild Training has courses to suit all levels of experience, which can raise con� dence, develop skills, further knowledge and increase customer satisfaction.

We have a highly quali� ed and experienced team and we pride ourselves on being accessible throughout the learning and training process - either online, on the phone, or even in your pharmacy.

Contact our training team today to discuss your training needs or simply enrol into one of our courses via our website today.

Enjoy the Guild Training di� erence!

About The Pharmacy Guild of AustraliaThe Pharmacy Guild of Australia is the national peak body representing community pharmacy. It seeks to serve the interests of its members and to support community pharmacy in its role delivering quality health outcomes for all Australians.

The Guild is committed to supporting and maintaining the community pharmacy model as the most appropriate and e� cient system of delivering medicines, medication management and related services to the Australian public.

A major Guild activity at all levels is close liaison and negotiation with governments, manufacturers, wholesalers and other organisations in the health care delivery system.

The Guild is registered under the federal Fair Work Act (Registered Organisations) Act 2009 as an employers’ organisation.

LEADINGPROVIDERREGIONAL&METRO




Why choose Guild Training?

Quali� cations obtained through the Guild are recognised in the industry for their high quality of outcomes for students and pharmacy.

The Pharmacy Guild of Australia is a Registered Training Organisation and has been developing and delivering successful training programs for over 20 years, longer than any other provider.

Guild Trainers and assessors are highly quali� ed and experienced, as well as being accessible, engaging and great teachers. All have extensive pharmacy experience and understand the needs of pharmacy assistants and community pharmacies.

20YEARS

Victoria

Have you visited the NEW and IMPROVED Guild Training website?

It is now easier to navigate to your desired course

The site includes online registration for our face to face training sessions

Our online payment gateway allows you to pay via your credit card or your PayPal account

Visit www.pharmacyguild.edu.au

Guild Training / The Pharmacy Guild of AustraliaLevel 2, 40 Burwood Road - Hawthorn VIC 3122Phone 03 9810 9988 [email protected] TOID: 0452

TOID: 0452

Victoria

JULY 2016There has never been a better time to train your team. There are both Victorian and Commonwealth Government funding incentives that make training your team much more accessible and a� ordable.

The Victorian Training Guarantee makes vocational training more accessible to pharmacy assistants who do not hold a post-school quali� cation, or who want to gain a higher level quali� cation than they already hold.

Government-subsidised training places are available to pharmacy assistants who meet the eligibility criteria.

The Australian Apprenticeships Incentive Program provides a number of incentives to assist employers who take on a trainee. A traineeship is a training contract between an employer and an employee in which the trainee learns the occupation.

Trainees can be anyone of working age who is suitable for employment in the particular industry.

VTG Subsidised Training - The Victorian Training Guarantee

Commonwealth Trainee Incentives - Traineeships

What are the bene� ts of sta� training?

• Improved business sales and customer service through increased knowledge of pharmacy products and services

• Provides sta� with specialised skills• Improved sta� retention through career pathways• Boost con� dence and engagement• Recognition of skills with a formal quali� cation

The training is delivered with Victorian and Commonwealth Government funding. Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training.


Ask for a copy of our Certi� cate Course Directorywhich includes detailed information

regarding the quali� cations we o� er

CONTACT GUILD TRAINING NOW - WE WILL ASSESS YOUR ELIGIBILITY AND FIND THE BEST FUNDING FOR YOUR NEEDS

Up to $2,200 fee contribution

Up to $4,000 of employer incentives

Eligibility for incentives includes:• meet citizenship requirements• be a permanent or part-time employee working a minimum of 13 hours per week• meet ‘new worker’ requirements (employed < 3 months full time or <12 months

part-time)• have not completed a quali� cation within the last 7 years*

Eligibility is determined by an Australian Apprenticeships Centre (AAC). Guild Training can assist by providing details of your local AAC. (* Quali� cation exemptions may apply, discuss eligibility with your AAC.)

Eligibility for subsidised fees includes:• citizenship requirements

and are any of the following:• under 20 years of age• 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level

than their existing quali� cation.• seeking to enrol in a school based traineeship

Eligibility will be determined by Guild training and other criteria may apply.

Certi�cate III InCommunity Pharmacy

iiiCerti�cate II InCommunity Pharmacy

iiCerti�cate IV InCommunity Pharmacy

ivThere has never been a better time to train your team. There are both Victorian and Commonwealth Government funding incentives that make training your team much more accessible and a� ordable.

The Victorian Training Guarantee makes vocational training more accessible to pharmacy assistants who do not hold a post-school quali� cation, or who want to gain a higher level quali� cation than they already hold.

Government-subsidised training places are available to pharmacy assistants who meet the eligibility criteria.

The Australian Apprenticeships Incentive Program provides a number of incentives to assist employers who take on a trainee. A traineeship is a training contract between an employer and an employee in which the trainee learns the occupation.

Trainees can be anyone of working age who is suitable for employment in the particular industry.

VTG Subsidised Training - The Victorian Training Guarantee

Commonwealth Trainee Incentives - Traineeships

What are the bene� ts of sta� training?

• Improved business sales and customer service through increased knowledge of pharmacy products and services

• Provides sta� with specialised skills• Improved sta� retention through career pathways• Boost con� dence and engagement• Recognition of skills with a formal quali� cation

The training is delivered with Victorian and Commonwealth Government funding. Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training.


Ask for a copy of our Certi� cate Course Directorywhich includes detailed information

regarding the quali� cations we o� er

CONTACT GUILD TRAINING NOW - WE WILL ASSESS YOUR ELIGIBILITY AND FIND THE BEST FUNDING FOR YOUR NEEDS

Up to $2,200 fee contribution

Up to $4,000 of employer incentives

Eligibility for incentives includes:• meet citizenship requirements• be a permanent or part-time employee working a minimum of 13 hours per week• meet ‘new worker’ requirements (employed < 3 months full time or <12 months

part-time)• have not completed a quali� cation within the last 7 years*

Eligibility is determined by an Australian Apprenticeships Centre (AAC). Guild Training can assist by providing details of your local AAC. (* Quali� cation exemptions may apply, discuss eligibility with your AAC.)

Eligibility for subsidised fees includes:• citizenship requirements

and are any of the following:• under 20 years of age• 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level

than their existing quali� cation.• seeking to enrol in a school based traineeship

Eligibility will be determined by Guild training and other criteria may apply.

VictoriaTOID: 0452

What are the bene� ts of training to a pharmacy assistant?• Sta� will be able to demonstrate their knowledge and expertise with nationally recognised quali� cations• Sta� can discover new roles and ways that help customers in your pharmacy• Training can boost con� dence and ensure greater job satisfaction• Training enables pharmacy sta� to specialise in areas that interest them and bene� t the pharmacy• Sta� will be able to provide better advice and information to your customers

Why train your sta� ?• Improve sales and customer service through increased knowledge of pharmacy products and services• Equip sta� with specialised skills• Retain sta� and promote from within• Increase awareness of marketing and merchandising approaches• Build sta� con� dence to take on new tasks and responsibilities• Ensure sta� have the skills required under Quality Care Pharmacy Program (QCPP)

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Certi� cate Courses

A pharmacy assistant’s quali� cation is often seen as a standard employment requirement. Secure your career by completing one of the following quali� cations with Guild Training.

These quali� cations are delivered with Victorian and Commonwealth funding to eligible students. Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training. And… if you are already working in a community pharmacy you have the option of applying for Recognition of Prior Learning.

Health

iiiDispensary

iiiMarketing & Merchandising

iii

Certi� cate III in Community Pharmacy (SIR30112)Suitable for those looking to expand their product and health knowledge in areas like cough and cold, allergies and asthma management, advance their customer service skills and specialise in a key area of pharmacy practice like health promotion, marketing or dispensary. There are three di� erent Certi� cate III quali� cation streams to choose from.

Certi�cate II InCommunity Pharmacy

ii

Certi� cate II in Community Pharmacy (SIR20112)Suitable for those who are new to community pharmacy, this course provides a foundation in customer service and the retail skills and basic health knowledge needed to work as part of a community pharmacy team.

Front Of Pharmacy Supervision

ivDispensary

ivStock Control And Management

ivHealth Care Support

ivSpecialist Product Knowledge

iv

Certi� cate IV in Community Pharmacy (SIR40112)Step into a supervising or management role within the pharmacy or move into the dispensary. Through elective units, this quali� cation can be tailored to provide expertise in: dispensary operations, assisting with health promotion and professional services, including diabetes, blood pressure and sleep apnoea, and leadership and management skills. There are � ve di� erent Certi� cate IV quali� cation streams to choose from.

Recognition OfPrior Learning

rpl

VictoriaTOID: 0452

CERTIFICATE II IN COMMUNITY PHARMACY SIR20112

Suitable for those who are new to community pharmacy, this course provides a foundation in customer service and the retail skills and basic health knowledge needed to work as part of a community pharmacy team. This course can provide the knowledge, skills and con� dence to perform a wide range of pharmacy tasks.

The Certi� cate II in Community Pharmacy will provide the basic skills required to work as a pharmacy assistant.

WHO SHOULD DO THIS COURSE?

Pharmacy assistants who are new to pharmacy or retail, such as recent school leavers and � rst time employees.

COURSE DURATION

Full time employees should complete the course within 12 months. Part time employees should complete the course in under 24 months. A training plan is provided to support each student for the duration of the course.

ENTRY REQUIREMENTS

This course requires no prior pharmacy knowledge or training. However students need to be employed within a community pharmacy and working a minimum of 13 hours per week for the duration of the course.

DELIVERY METHOD

This course is delivered via workbook and completed whilst working in a community pharmacy. Support and assessment is provided by a quali� ed Guild trainer throughout the course duration.

RECOGNITION OF PRIOR LEARNING (RPL)

Recognition of Prior Learning (RPL) is an assessment process which evaluates your existing skills, knowledge and life experience against the training units in the Community Pharmacy quali� cations. If eligible you may be given credit for speci� c units in your quali� cation based on this assessment – saving you valuable time in gaining your quali� cation.


iiCOURSE FEES

Funded Concession Fee for service

Member $1,704 $340.80 $1,950

Non-member Upon request Upon request $2,540

This course fee is GST free, inclusive of administration fees and provides for electronic workbooks. The fees stated are indicative and subject to con� rmation during enrolment based on eligibility for funding and credit transfers. Additional material fees apply if hardcopy workbooks are requested ($25 per workbook). Member prices apply to employees of the nominated Guild member pharmacy. AFSPA prices apply to employees of the AFSPA pharmacies.

GOVERNMENT FUNDING

Training to eligible students is delivered with Victorian and Commonwealth funding.

Guild Training will be able to assist in determining your eligibility for funding. Guild Training encourages people with disabilities to access government funded subsidised training.

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UNITS & ELECTIVES

CORE UNITS

• SIRCHCS201 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

• SIRCIND201 Operate in a community pharmacy framework

• SIRXCCS201 Apply point of sale handling procedures

• SIRXCCS202 Interact with customers

• SIRXCOM101 Communicate in the workplace to support team and customer outcomes

• SIRXIND101 Work e� ectively in a customer service environment

• SIRXCLM101 Organise and maintain work areas

• SIRXWHS101 Apply safe work practices

• HLTIN301C Comply with infection control procedures

• SIRXINV001A Perform stock control procedures

• SIRXRSK201 Minimise loss

• SIRXMER201 Merchandise products

ELECTIVE UNITS

• SIRCPPK201 Assist customer seeking commonly requested vitamins, minerals and supplements

• SIRCPPK202 Assist customers seeking eye and ear products

• SIRCPPK204 Assist customers seeking oral care

• SIRXRPK002A Recommend hair, beauty and cosmetic products and services

• SIRXSLS201 Sell products and services

• SIRCIND202 Plan a career in community pharmacy


ii

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CERTIFICATE III IN COMMUNITY PHARMACY SIR30112

Suitable for those looking to expand their product and health knowledge in areas like cough and cold, allergies and asthma management, advance their customer service skills and specialise in a key area of pharmacy practice like health promotion, marketing or dispensary.

There are three di� erent Certi� cate III quali� cation streams to choose from. This allows you to select a quali� cation that meets the current and on-going needs of your pharmacy. Before you enrol in your Certi� cate III you need to choose which stream best suits your needs.


Pharmacy assistants with some previous pharmacy, retail or life experience who want to expand their knowledge and learn specialised skills.

COURSE DURATION

Full time employees should complete the course within 13 months. Part time employees should complete the course in under 26 months. A training plan is provided to support each student for the duration of the course.

ENTRY REQUIREMENTS

This course requires no prior pharmacy knowledge or training. However students need to be employed within a community pharmacy and working a minimum of 13 hours per week for the duration of the course.

DELIVERY METHOD



Recognition of Prior Learning (RPL) is an assessment process which evaluates your existing skills, knowledge and life experience against the training units in the Community Pharmacy quali� cations. If eligible you may be given credit for speci� c units in your quali� cation based on this assessment – saving you valuable time in gaining your quali� cation.


iiiCOURSE FEES


Member $2,176 $435.20 $3,400



GOVERNMENT FUNDING



STREAMS

Students select from one of the specialised course streams below. Each stream includes Core units and a number of Electives to meet the requirements of this quali� cation.

• Certi� cate III in Community Pharmacy - Dispensary (SIR30112)

• Certi� cate III in Community Pharmacy - Health (SIR30112)

• Certi� cate III in Community Pharmacy - Marketing & Merchandising (SIR30112)

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COURSE STREAMUNITS & ELECTIVES

ALL STREAMS - CORE UNITS

• SIRCHCS201 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines• SIRXCCS201 Apply point-of-sale handling procedures• SIRXCCS202 Interact with customers• SIRXINV001A Perform stock control procedures• SIRXRSK201 Minimise loss• SIRXCLM101 Organise and maintain work areas• SIRXWHS101 Apply safe work practices• HLTIN301C Comply with infection control policies and procedures• SIRXIND101 Work e� ectively in a customer service environment• SIRXCOM101 Communicate in the workplace to support team and customer outcomes• SIRCPPK309 Assist customers seeking to relieve common allergic symptom reactions• SIRCPPK310 Assist customers seeking analgesic and anti-in� ammatory products• SIRCPPK205 Assist customers seeking to relieve cough and cold symptoms• SIRCPPK308 Assist customers seeking relief from gastro-intestinal conditions• SIRCPPK206 Assist customers seeking to relieve skin and fungal conditions• HLTCSD306C Respond e� ectively to di� cult or challenging behaviour• SIRCDIS301 Accept prescriptions and return dispensed medicines to customers


iii

DISPENSARY STREAM

This quali� cation is designed to provide you with the basic skills required for you to develop your career and commence work as a dispensary assistant. The units included in this quali� cation meets Pharmacy Board of Australia requirements that pharmacists ‘ensure that dispensary assistants or dispensary technicians undertake and complete a recognised training course that provides them with the skills and knowledge to, under the direct personal supervision of a pharmacist, assist in the selection, processing and labelling of prescription medicines.’

This quali� cation would ideally suit a pharmacy assistant who has chosen to become a dispensary assistant within a community pharmacy.

DISPENSARY ELECTIVES

• SIRCDIS303 Assist in dispensing prescriptions• SIRCDIS404 Assist in dispensary stock control• SIRCDIS405 Assist in dispensary administration• SIRCHCS303 Advise on asthma management• SIRCHCS304 Advise on smoking cessation• SIRCPPK201 Assist customer seeking commonly requested vitamins, minerals and supplements• SIRCPPK203 Assist customers seeking � rst aid and wound care products• SIRCPPK312 Assist customers seeking sexual health medicines and products• SIRCHCS302 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines

Dispensary

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iiiHEALTH STREAM

This quali� cation is designed to provide you with the skills and knowledge to provide your customers with comprehensive health and product knowledge advice to assist them in achieving and maintaining good health. As well as the core units, this quali� cation includes units on common health conditions and key product categories.

The quali� cation would ideally suit a pharmacy assistant who works in the Professional Services Area and provides customers with comprehensive advice and information.

HEALTH ELECTIVES

• SIRXSLS201 Sell products and services• HLTCOM408D Use speci� c health terminology to communicate e� ectively• SIRCHCS303 Advise on asthma management• SIRCHCS304 Advise on smoking cessation• SIRCPPK201 Assist customer seeking commonly requested vitamins, minerals and supplements• SIRCPPK203 Assist customers seeking � rst aid and wound care products• SIRCPPK311 Assist customers seeking baby or infant care medicines and products• SIRCPPK312 Assist customers seeking sexual health medicines and products• SIRCPPK202 Assist customers seeking eye and ear products

MARKETING & MERCHANDISING STREAM

This quali� cation is designed to provide you with key knowledge and skills in the area of marketing and merchandising including the construction and design of displays, merchandising pharmacy products to generate customer interest and the development of marketing and promotion strategies to achieve maximum results. The health units included in the elective section will also assist a pharmacy assistant in managing a scheduling change.

This quali� cation would ideally suit a pharmacy assistant who has responsibility for merchandising and marketing activities within their pharmacy.

MARKETING & MERCHANDISING ELECTIVES

• SIRXMER202 Plan, create and maintain displays• SIRXMER201 Merchandise products• SIRXCCS203 Promote loyalty programs• SIRXMPR002A Provide marketing and promotion program support• SIRCHCS304 Advise on smoking cessation• SIRCPPK201 Assist customer seeking commonly requested vitamins, minerals and supplements• SIRCPPK311 Assist customers seeking baby or infant care medicines and products• SIRXRPK002A Recommend hair, beauty and cosmetic products and services

• SIRCHCS302 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines

Marketing & Merchandising

iii

Health

iii

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CERTIFICATE IV IN COMMUNITY PHARMACY SIR40112

Step into a supervising or management role within the pharmacy or move into the dispensary. Through elective units, this quali� cation can be tailored to provide expertise in: dispensary operations, assisting with health promotion and professional services, including diabetes, blood pressure and sleep apnoea, and leadership and management skills.

There are � ve di� erent Certi� cate IV quali� cation streams to choose from. This allows you to select a quali� cation that meets the current and on-going needs of your pharmacy. Before you enrol in your Certi� cate IV you need to choose which stream best suits your needs.


Experienced pharmacy assistants who want to develop management skills, provide specialised support in the pharmacy and have their existing skills formally recognised.

COURSE DURATION

Full time employees should complete the course within 14 months. Part time employees should complete the course in under 18 months. A training plan is provided to support each student for the duration of the course. If you have already completed either Certi� cate II or III in Community Pharmacy you could complete the course within 12 months. Additional units or evidence showing previous experience may be required for students who haven’t completed a Certi� cate III in Community Pharmacy.

ENTRY REQUIREMENTS

There are no formal entry requirements, however a Certi� cate III in Community Pharmacy is highly recommended. Students need to be employed within a community pharmacy and working a minimum of 13 hours per week for the duration of the course.

DELIVERY METHOD



Recognition of Prior Learning (RPL) is an assessment process which evaluates your existing skills, knowledge and life experience against the training units in the Community

Certi�cate IV InCommunity Pharmacy

ivPharmacy quali� cations. If eligible you may be given credit for speci� c units in your quali� cation based on this assessment – saving you valuable time in gaining your quali� cation.

COURSE FEES


Member $1,760 $352 $2,900



GOVERNMENT FUNDING



STREAMS

Students select from one of the specialised course streams below. Each stream includes Core units and a number of Electives to meet the requirements of this quali� cation.

• Certi� cate IV in Community Pharmacy - Dispensary (SIR40112)

• Certi� cate IV in Community Pharmacy - Specialist Product Knowledge (SIR40112)

• Certi� cate IV in Community Pharmacy - Front of Pharmacy Supervision (SIR40112)

• Certi� cate IV in Community Pharmacy - Health Care Support (SIR40112)

• Certi� cate IV in Community Pharmacy - Stock Control and Management (SIR40112)

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iv

DISPENSARY STREAM

This quali� cation is designed to provide dispensary assistants with the full set of dispensary units to ensure they have a comprehensive and thorough understanding of all aspects of dispensary operations. This quali� cation also includes additional dispensary units that allow you to gain more advanced skills including the preparation of dose administration aids and working with residential care and aged care facilities in the provision of services to your patients.

The units included in this quali� cation meet Pharmacy Board of Australia that requires pharmacists to ‘ensure that dispensary assistants or dispensary technicians undertake a complete a recognised training course that provides them with the skills and knowledge to, under the direct personal supervision of a pharmacist, assist in the selection,

processing and labelling of prescription medicines.’

This would suit dispensary assistants who want to advance their understanding of dispensary operations and provide the full scope of dispensary services.

DISPENSARY ELECTIVE UNITS

• SIRCDIS301 Accept prescriptions and return dispensed medicines to customers• SIRCDIS303 Assist in dispensing prescriptions• SIRCDIS404 Assist in dispensary stock control• SIRCDIS405 Assist in dispensary administration• SIRCDIS406 Assist in preparing dose administration aids• SIRCDIS408 Coordinate service to patients in residential care settings• HLTCOM408D Use speci� c health terminology to communicate e� ectively• SIRCQUA401 Coordinate a pharmacy quality system• BSBMGT403A Implement continuous improvement

ALL STREAMS - CORE UNITS

• SIRCHCS201 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines

• HLTCSD306C Respond e� ectively to di� cult or challenging behaviour

• SIRCHCS302 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines

• SIRXWHS302 Maintain store safety

• SIRXMGT003A Lead and manage people

Dispensary

iv

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iv

SPECIALIST PRODUCT KNOWLEDGE STREAM

This quali� cation is designed to provide you with the skills and knowledge to assist the pharmacist in the implementation, coordination and management of health services and programs within your pharmacy. The units studied within this quali� cation will equip you with key skills in the provision of blood pressure testing, blood glucose testing, and weight management services as well as an understanding of home medicines reviews and pharmacy health promotions. You can further specialise your skills by selecting elective units that matches the speci� c health services provided by your pharmacy.

This quali� cation would ideally suit pharmacy assistants who want to play a key role in the provision of health services to the community and advance their knowledge of key health conditions and product knowledge.

SPECIALIST PRODUCT KNOWLEDGE ELECTIVE UNITS

• HLTIN402C Maintain infection control standards in o� ce practices settings

• SIRCHCS407 Test blood pressure and advise on self-monitoring

• SIRCHCS408 Test blood glucose and advise on equipment and services for diabetes management

• SIRCHCS409 Advise on diet, nutrition and weight-management products and services

• SIRCHCS415 Coordinate pharmacy health promotions and home medicine reviews

• SIRCHCS411 Advise on wound care products and self-care

• SIRCHCS410 Advise on pregnancy and maternal health products and services

• SIRCHCS305 Advise on continence management

• HLTIN301C Comply with infection control policies and procedures

HEALTH CARE SUPPORT STREAM

This quali� cation is designed to provide you with the skills and knowledge to assist the pharmacist in the implementation, coordination and management of health services and programs within your pharmacy. The units studied within this quali� cation will equip you with key skills in the provision of blood pressure testing, blood glucose testing, and weight management services as well as an understanding of home medicines reviews and pharmacy health promotions. You can further specialise your skills by selecting elective units that match the speci� c health services provided by your pharmacy.

This quali� cation would ideally suit pharmacy assistants who want to play a key role in the provision of health services to the community..

HEALTH CARE ELECTIVE UNITS

• HLTIN402C Maintain infection control standards in o� ce practices settings

• SIRCHCS407 Test blood pressure and advise on self-monitoring

• SIRCHCS408 Test blood glucose and advise on equipment and services for diabetes management

• SIRCHCS409 Advise on diet, nutrition and weight-management products and services

• SIRCHCS415 Coordinate pharmacy health promotions and home medicine reviews

• SIRCHCS414 Support the management of obstructive sleep apnoea

• SIRCHCS410 Advise on pregnancy and maternal health products and services

• SIRCHCS412 Provide Australian needle and syringe program services

• HLTCOM408D Use speci� c health terminology to communicate e� ectively

Health Care Support

iv

Specialist Product Knowledge

iv

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ivFRONT OF PHARMACY SUPERVISION STREAM

This quali� cation is designed to provide you with the skills and knowledge to take the � rst step into managing and supervising the front of pharmacy. The units studied within this quali� cation will equip you with key management skills include managing sta� , undertaking recruitment, selection and employment tasks, implementing and maintaining QCPP in your pharmacy as well as coordinating services and sales of pharmacy products.

This quali� cation would ideally suit a pharmacy assistant who sees their career in community pharmacy focused on the front of shop operations and the management of the pharmacy team.

FRONT OF PHARMACY ELECTIVE UNITS

• SIRCMER401 Market and promote a pharmacy products and services area

• SIRXMER405 Manage store presentation and pricing

• SIRXCCS304 Coordinate interaction with customers

• SIRXSLS304 Coordinate sales performance

• SIRXMGT001A Coordinate work teams

• SIRXHRM001A Administer human resources policy

• SIRXMGT002A Maintain employee relations

• SIRXHRM002A Recruit and select personnel

• SIRCQUA401 Coordinate a pharmacy quality system

STOCK CONTROL AND MANAGEMENT STREAM

This quali� cation is designed to provide you with the skills and knowledge to manage critical stock control and inventory functions in your pharmacy. The units included in this quali� cation will ensure you have the skills to manage this critical area in community pharmacy and allow you to control stock, manage supplier relationships, plan inventory and manage pricing. Other key skills included in this quali� cation include coordinating your pharmacy’s interactions with customers and understanding sales performance to achieve positive outcomes for your pharmacy.

This quali� cation would ideally suit a pharmacy assistant who wishes to specialise in the management of stock and inventory and play a fundamental role in the provision of medicines to the community.

STOCK CONTROL AND MANAGEMENT ELECTIVE UNITS

• SIRXINV001A Perform stock control procedures

• SIRXINV002A Maintain and order stock

• SIRXINV003A Plan inventory levels

• SIRXINV005A Control inventory

• SIRXINV407 Manage suppliers

• SIRCMER401 Market and promote a pharmacy products and services area

• SIRXMER405 Manage store presentation and pricing

• SIRXCCS304 Coordinate interaction with customers

• SIRXSLS304 Coordinate sales performance

Stock Control And Management

iv

Front Of Pharmacy Supervision

iv

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RECOGNITION OF PRIOR LEARNING

Recognition Of Prior Learning (RPL) is an assessment process that matches the skills and knowledge gained through work, study and life experience against the training that is covered in the Community Pharmacy quali� cations or individual units from these quali� cations.

As we move through life we gain skills and knowledge in many di� erent ways. Skills can be developed by attending short courses, study or training undertaken on the job. Skills and knowledge can also be gained through work in the pharmacy, another business or voluntary work we undertake in the community.

There are a range of bene� ts to both the learner and employer when RPL is applied:

LEARNER BENEFITS

• Recognition of currents skills• Quali� cation achieved in less time• Less course work

EMPLOYER BENEFITS

• Less time in training• Motivated sta� learning new skills• Identi� cation of skill or knowledge gaps

Guild Training’s RPL process allows the learner to determine the skills and knowledge they already have, match this to the training they are required to complete and gather evidence to demonstrate their skills.

The evidence provided by the learner is then assessed by a quali� ed Guild trainer. Guild trainers have current industry experience which ensures that learners are assessed against industry standards.

Recognition OfPrior Learning

rpl

Victoria

Have you visited the NEW and IMPROVED Guild Training website?

It is now easier to navigate to your desired course

The site includes online registration for our face to face training sessions

Our online payment gateway allows you to pay via your credit card or your PayPal account

Visit www.pharmacyguild.edu.au


TOID: 0452

Documents

TOID: 0452 · CERTIFICATE COURSE DIRECTORY JULY 2016 TOID: 0452. Victoria TOID: 0452 ... highly quali˚ ed and experienced team and we pride ourselves on being accessible throughout