Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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  • 7/31/2019 Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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    8

    ^acknaC{ihy Ia{g~u V{jceiCejzhzu4 Kiagaoei \hc{khgn Zk~{zg ag Eg|ky~okg~

    Oheg Cejzhzu

    Yhg`kz

    Pky~ ^ackna

    Jezoeg`bho

    Bkh~bkznapgy

    Bacchgn

    Mkg~

    Ch`zhg`k

    Caimk Oh{okk

    Oa~~

    Azk`ag

    Vaeg~ Vchik

    Zkugacny Iazgkzy

    Ya{~b

    Yuc|hgeh

    ^ackna Bke`b~y

    Phybeg`~ag

    Ph~kz|ecck

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    ^bk b{ohg oegn ey ga~ ihvhjck al `zhyveg` ~bk [ge|kzyk'

    Pk hzk cemk h ce~~ck ibecn kg~kzeg` h b{`k cejzhzu' ^bk phccy

    hzk ia|kzkn ~a ~bk ikeceg`y pe~b jaamy eg ohgu nellkzkg~

    ~ag`{ky' ^bk ibecn mgapy ~bh~ yaokagk o{y~ bh|k pze~~kg

    ~bkyk jaamy' E~ naky ga~ mgap pba az bap' E~ naky ga~

    {gnkzy~hgn ~bk chg`{h`ky eg pbeib ~bku hzk pze~~kg' J{~ ~bk

    ibecn ga~ky h nklege~k vchg eg ~bk hzzhg`kokg~ al ~bk jaamy

    h ouy~kzea{y aznkz pbeib e~ naky ga~ iaovzkbkgn# j{~ agcu

    neocu y{yvki~y'

    Hcjkz~ Kegy~keg

    H ~uveihc kiagaoei eovhi~ y~{nu al h laz/vzale~ j{yegkyy az |kg~{zk ey h pkcc/

    ky~hjceybkn za{~egk eg pbeib ~bk iaoo{ghc jkgkle~ lzao ~bk kiagaoei eovhi~

    hgn daj/izkh~eag eg~kz~pegky pe~b e~y vzale~hjece~u' ackna/C{ihy Ia{g~u

    V{jcei Cejzhzu ey ga~ h ~uveihc laz/vzale~ j{yegkyy# j{~ h gag/vzale~ kg~e~u pe~b

    ~bk oeyyeag ~a iag~zej{~k ~a ~bk vzayvkze~u al ~bk caihc iaoo{ge~u al GPA'

    ^bk Cejzhzu l{cleccy e~y oeyyeag ju lecceg` ~bk eglazoh~eag `hv laz j{yegkyyky#hn{c~y# hgn ibecnzkg lhieg` eglazoh~eag ~kibgaca`u/eg~kgye|k ibhcckg`ky'

    ^bk Cejzhzu nkce|kzy kiagaoei |hc{k ~a ~bk caihc iaoo{ge~u ju vza|eneg`

    hgn lhiece~h~eg` hiikyy ~a h pkhc~b al mgapckn`k hgn eglazoh~eag y~azkn eg

    `a|kzgokg~# gag/vzale~# hgn vze|h~k nh~h ya{ziky eg |hzea{y lazoy' Eg naeg`

    ya# ~bk Cejzhzu vza|enky ohgu jkgkle~y ~a ~bk iaoo{ge~u eg h iay~/klleiekg~

    phu' a x{hg~elu ~bk ~hrvhukzy zk~{zg lzao eg|ky~okg~ eg ^CIVC# ~bk ize~eihc

    ~hym ey ~a hyykyy ~bk kiagaoei |hc{k al ykz|eiky vza|enkn' @e|kg ~bk

    eovaz~hgik al ~bey ~hym# ~bey y~{nu vza|enky ~pa ky~eoh~ky al ~bey |hc{k khib

    aj~hegkn {yeg` nellkzkg~ kiagaoei ok~banaca`eky'

    X{hg~ekn \hc{k

    Hja{~ >>: ~ba{yhgn vkavck zkyenk eg C{ihy Ia{g~u# AB eg :686# hgn ~bk

    ^CIVC zk`ey~kz a|kz 9:6 ~ba{yhgn ihznbacnkzy // egneih~eg` ~bh~ ^CIVC

    nezki~cu hllki~kn k|kzu ~bzkk a{~ al la{z ia{g~u zkyenkg~y'

    Krki{~e|k Y{oohzu

    Oheg Cejzhzu

    Ya{~b

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    Oheg Cejzhzu

    Oh{okk

    ^bk jzhgibky hgn jaamoajecky al ^CIVC iezi{ch~kn a|kz 0'8 oecceag

    e~koy eg :688# egic{neg` hja{~ : oecceag iezi{ch~kn egne|en{hccu ju ibecnzkg az

    laz ibecnzkg ju ~bkez ~khibkzy'

    ^bk ^CIVC g{ojkz al zklkzkgiky eg :688 ey gkhzcu 8'; oecceag

    "egic{neg` egy~hgiky pbkg h yeg`ck ykhzib hiikyy oazk ~bhg agk nh~hjhyk%'

    ^bk Cejzhzu yvagyazkn ~bk v{zy{e~ al iaoo{ge~u/azekg~kn kr~kzghccu/

    l{gnkn y~hz~/{vy zky{c~kn eg oazk ~bhg 9 ~ba{yhgn ykhzibky eg ~bk gag/vzale~

    La{gnh~eag nezki~azu eg :688# 80> egne|en{hcetkn agk/ag/agk iagy{c~h~eagy

    pe~b gag/vzale~ `zhg~ yvkiehcey~# hgn hja{~ 8 ~ba{yhgn hiikyyky ~a @zhg~ Ykcki~

    hgn a~bkz be`b/|hc{k yvkiehcetkn nh~hjhyky'

    Eg :686# C{ihy Ia{g~u zkyenkg~y khzgkn a|kz .8; jcg al vkzyaghc

    egiaok# hgn hja{~ .8> ocg# az ckyy ~bhg 6'8 vkzikg~ al vkzyaghc egiaok# phy

    {ykn ~a l{gn Cejzhzu hi~e|e~eky lzao C{ihy ia{g~u vzavkz~u ~hr' ^bk hgg{hc

    iay~ al ^CIVC ykz|eiky vkz zkyenkg~ al C{ihy ia{g~u ey hja{~ .9: vkz ukhz //pbeib egic{nky lzkk hiikyy ~a hcc Cejzhzu oh~kzehcy# iaov{~kzy# hgn yvkiehcey~y'

    Eg iag~zhy~# vkz ihve~h egiaok eg C{ihy Ia{g~u# AB eg :665 ey .9>#:62'

    Pkj vzkykgik al ~bk ^CIVC ey ibhzhi~kzetkn ju ~bk ~a~hc al oazk ~bhg

    266 ~ba{yhgn pkj vh`k zkx{ky~y eg :688# egic{neg` 89; ~ba{yhgn eoh`k

    |ekpy al h {gex{k vba~a`zhvb iaccki~eag al bey~azei ^ackna // Eoh`ky eg ^eok'

    Cejzhzu vh~zagy iagn{i~kn oazk ~bhg 566 ~ba{yhgn ca`agy ag Cejzhzu

    iaov{~kzy pe~b hg h|kzh`k ~eok yvkg~ h~ ~bk iaov{~ky ~a jk hja{~ >6 oeg{~ky

    vkz ykyyeag'

    ^CIVC yvkg~ hja{~ .99'; ocg ~a vza|enk v{jcei ykz|eiky eg :688 hgn

    egizkhykn e~y gk~ hyyk~y ju hga~bkz .8'2 ocg'

    ^bk iag|kgekgik al lzkk pezkckyy iaggki~e|e~u eg ^CIVC j{ecneg`y

    h~~zhi~y vh~zagy hgn vzaoa~ky ~bk eoh`k al h yhlk hgn iaolaz~hjck

    kg|ezagokg~ laz hcc h`k `za{vy' ^CIVC pezkckyy gk~pazm ihzzeky oazk ~bhg

    866 ~ba{yhgn iaggki~eagy eg :688'

    ^bk kiagaoei |hc{k al v{jcei ykz|eiky vza|enkn ju ^CIVC eg :688 ey

    vchikn eg ~bk zhg`k al.882 ocg // .89< ocg vkz ukhz'

    ^bk Zk~{zg Ag Eg|ky~okg~ laz ^CIVC ey :'2

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    Oheg Cejzhzu

    Oa~~

    Okhy{zeg` ~bk Kiagaoei \hc{k al V{jcei Cejzhzeky >

    ^bk \hc{k al Eglazoh~eag hgn Hiikyy ~a Nh~h Ya{ziky >

    X{hce~u al Celk hgn Kiagaoei Nk|kcavokg~ ;

    C{ihy Ia{g~u Kiagaoei hgn Nkoa`zhvbei

    Jhim`za{gn

    ' [yh`k al Okk~eg` Yvhik eg ~bk Nkvhz~okg~ alJ{yegkyy# kibgaca`u# hgn Yiekgik

    ::

    ^hjck ;'K|enkgik al Ne|kzye~u al Iaov{~kz [yk eg

    ^CIVC

    :9

    ^hjck

  • 7/31/2019 Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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    Oheg Cejzhzu

    Jezoeg`bho

    ^bk |hc{k al eglazoh~eag hgn hiikyy ~a nh~h ya{ziky

    Eg l{clecceg` e~y oeyyeag# ^CIVC ykz|ky hy eovaz~hg~ Gaz~b Pky~ Abea `h~kphu

    ~a `a|kzgokg~# gag/vzale~# hgn vze|h~k yki~az eglazoh~eag v{jceybkn eg vzeg~#

    icaykn/gk~pazm hgn avkg/gk~pazm nh~hjhyky' E~y oheg y~zkg`~b hzeyky lzao

    ymecckn y~hll ~bh~ ykz|k hy eg~kzoknehzeky jk~pkkg ia{g~u zkyenkg~y hgn ya{ziky

    al eglazoh~eag' ^bk |hc{k/hnnkn al Cejzhzu hi~e|e~eky hzeyky lzao b{ohg

    eg~kzlhik# {ykz/azekg~kn `{enhgik# hgn vkzyaghcetkn iagy{c~eg` ykz|eik

    ^bk ~a~hc // ~bk y{o al nezki~ hgn egnezki~ // |hc{k al v{jcei ykz|eiky vza|enkn

    ju ^CIVC eg :688 ey .882'9 ocg' Eg iag~zhy~# e~ iay~y .99'; ocg ~a vza|enk~bkyk v{jcei ykz|eiky'

    ^bk kiagaoei |hc{k al Cejzhzu hi~e|e~eky ey h~~zej{~kn ~a ~bk laccapeg`

    lhi~azy4

    // kiagaoei klleiekgiu lzao ybhzeg`# pbeib capkzy iay~y al hix{ezeg`

    hgn hiikyyeg` eglazoh~eag ~a egne|en{hcy hgn j{yegkyyky jkih{yk al

    oheg~hegeg` hgn ybhzeg` |e~hc eglazoh~eag zkya{ziky= laz krhovck# Cejzhzu

    y{jyizev~eag lkk ~a h vze|h~k nh~hjhyk ey h lzhi~eag al pbh~ hcc egne|en{hc {ykzy

    pa{cn bh|k vhu eg egne|en{hc!j{yegkyy y{jyizev~eag lkky

    // kceoegh~eag al jhzzekzy laz egne|en{hcy hgn j{yegkyy ~a hiikyyeg`

    eovaz~hg~ eglazoh~eag zkya{ziky laz pbeib ~bku ege~ehccu chim gkikyyhzu ymeccy

    ju vza|eneg` gkknkn krvkz~eyk ~a `{enk Cejzhzu vh~zagy eg iagn{i~eg`

    ykhzibky# lecceg` hvvceih~eagy# hgn eg~kzokneh~eg` ~bkez {yk al Cejzhzu

    zkya{ziky= eg naeg` ya# ~bk Cejzhzu l{cleccy e~y kn{ih~eag oeyyeag hgn

    kllki~{h~ky hiikyy ~a eglazoh~eag zkya{ziky ~a ia{g~u zkyenkg~y pbayk

    eglazoh~eag gkkny pa{cn jk {ghgypkzkn# egic{neg` j{~ ga~ ceoe~kn ~a ibecnzkg

    hgn lhoeceky# vkavck pe~b neyhjece~eky# yohcc j{yegkyyky# eglazoh~eag

    ~kibgaca`u/nkvkgnkg~ vzadki~y hgn gkp |kg~{zky# k~i'

    // hiiz{kn hgn ney~zej{~kn hoag` ia{g~u zkyenkg~y // eg ~bk lazo al

    v{jcei ykz|eiky // ~bk ne|enkgnlzao hii{o{ch~kn hyyk~y egic{neg` {gex{k caihc

    hzkh bey~azei iaccki~eag

    ^bk kiagaoei klleiekgiu lzao ybhzeg` Cejzhzu zkya{ziky hgn kiagaoei

    ne|enkgn lzao ihve~hcetkn gk~ hyyk~y ~bk Cejzhzu hzeyky lzao hccapeg` ia{g~u

    Okhy{zeg` ~bk Kiagaoei \hc{k alV{jcei Cejzhzeky

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    Oheg Cejzhzu

    Vaeg~ Vchik

    zkyenkg~y hiikyy ~a ybhzkn zkya{ziky# az kx{e|hckg~cu# .8 yvkg~ ju ~bk ^CIVC

    uekcny .9'9; al x{hg~elehjck jkgkle~y'

    ^bk j{yegkyy hgn ~kibgaca`u nkvhz~okg~ al ^CIVC bhgnckn oazk ~bhg

    80'; ~ba{yhgn j{yegkyy/ az ~kibgaca`u/zkch~kn zkx{ky~y laz eglazoh~eag ju

    egne|en{hcy laz vkzyaghc {yk= hja{~ :'8 ~ba{yhgn zkx{ky~y zkch~kn ~a |e~hcl{gi~eagy al caihc j{yegkyyky' @e|kg ~bh~ ~bk h|kzh`k yetk al hg ky~hjceybokg~

    eg C{ihy Ia{g~u ey 82'2 kovcaukky eg :686 "pbeib ey yohcckz ~bhg ~bk yetk al

    h j{yegkyy jkih{yk yaok lezoy iagyey~y al ohgu ky~hjceybokg~y%# h j{yegkyy/

    eglazoh~eag zkx{ky~ ag h|kzh`k hllki~y pkcc/jkeg` al 85 kovcaukky'

    Iagykx{kg~cu# ~bk nezki~ hgn egnezki~ kllki~y al j{yegkyy/zkch~kn zkx{ky~y hzk

    oazk |hc{hjck ~bhg ~bayk ohnk laz vkzyaghc {yk'

    ^bk Cejzhzu vh~zagy vkzlazokn gkhzcu 8'; ocg ykhzibky "egic{neg`

    zkoa~k hiikyy zkx{ky~y% ~bza{`b hg kr~kgye|k iaccki~eag al vzavzek~hzu

    nh~hjhyky# y{jyizev~eag lkky ~a pbeib hzk vhen laz ju ^CIVC'

    X{hce~u al Celk hgn Kiagaoei Nk|kcavokg~

    X{hg~elueg` |hc{k al cejzhzu ykz|eiky ~a caihc iaoo{ge~u naky ga~ ~hmk eg~a

    hiia{g~ b{ohg ihve~hc hgn x{hce~u al celk hyvki~y al ~bk cejzhzu vh~zagy l{~{zk

    az va~kg~ehc jkgkle~y'

    ^bk {yk al ~bk eglazoh~eag eg ~bk v{jcei cejzhzu oh~kzehcy hgn

    nk|kcaveg` ~bk ymeccy laz {yeg` v{jcei cejzhzu zkya{ziky vza|enky eg~zegyei|hc{k ~a cejzhzu vh~zagy4

    yibaac `zhn{h~ky# y~{nkg~y# hgn a~bkz daj ykkmkzy legn eglazoh~eag hja{~

    ihzkkzy az zky{ok vzkvhzh~eag

    kg~zkvzkgk{zy/~a/jk ckhzg hja{~ y~kvy hgn vzaikn{zky gkknkn ~a y~hz~ ~bk

    j{yegkyy# hvvcu laz ceikgyky# `k~ hiikyy ~a nh~hjhyky pe~b eglazoh~eag ag

    ohzmk~y hgn va~kg~ehc y{vvcekzy

    iagy{okzy hgn baokapgkzy legn eglazoh~eag ag iagy{okz vzan{i~y hgn

    na/e~/ua{zykcl vzadki~ zkya{ziky

    iaoo{ge~u/azekg~kn kg~zkvzkgk{zy aj~heg eglazoh~eag hja{~ laz/vzale~

    hgn gag/vzale~ |kg~{zky# hiikyy ~a gag/vzale~ kr~kzghccu "ga/^CIVC

    l{gnkn% `zhg~ avvaz~{ge~eky nh~hjhyky# hgn zkike|k hyyey~hgik eg v{zy{eg`

    gag/vzale~ `zhg~ hvvceih~eagy

    eg|ky~azy hgn `cajhc kiagaou/oegnkn kg~zkvzkgk{zy hiikyy yaok al ~bk

    oay~ yavbey~eih~kn vzavzek~hzu eg|ky~okg~ ykz|eiky hy pkcc hy hiikyy ~a

    egy~e~{~eaghcetkn mgapckn`k ag lazke`g i{c~{zky# j{yegkyyky# hgn

    kiagaou

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    0#>>;

    @zayy Naoky~ei Vzan{i~ " ackna Ok~zavace~hg Hzkh%eg :6654

    .:

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    Oheg Cejzhzu

    Phybeg`~ag

    G{ojkz al ky~hjceybokg~y pe~b l{cc/~eok kovcauokg~

    "oen Ohzib :665%4

    86#88;

    ^bk cey~ al hcc egn{y~zeky pe~b egneih~eag al ~bkez vzkykgik eg C{ihy

    Ia{g~u "~bk g{ojkz al ky~hjceybokg~y# ~bk ky~eoh~kn kovcauokg~# hgn ~bkez

    caih~eag x{a~ekg~% ey vza|enkn eg ~bk Hvvkgner'

    Hzkhy al yvkiehceth~eag al ~bk caihc kiagaou "egn{y~zeky!egn{y~zehc

    ic{y~kzy pe~b be`b ck|kcy al caih~eag x{a~ekg~y%4

    h{~aoa~e|k ohg{lhi~{zeg`# ohg{lhi~{zeg` iaovagkg~y laz h{~aoa~e|k

    egn{y~zu# hgn zkch~kn ykz|eiky

    lzke`b~ ~zhgyvaz~h~eag# egic{neg` o{c~eoanhc ~zhgyvaz~h~eag#

    phzkba{yky hgn ca`ey~eiy

    Kiagaoei eovhi~ al ^CIVC v{jcei ykz|eiky

    ^bk ~a~hc iay~ al v{jcei ykz|eiky4 .99'; ocg

    Gk~ egizkhyk eg ihve~hc hyyk~y al ^CIVC4 .8'2 ocg

    ^bk ~a~hc iay~ al CIVC hi~e|e~eky4 .9;'9 ocg

    ^bk zk`eaghc kiagaoei o{c~evcekz laz C{ihy Ia{g~u# AB eg :6654 9'9;

    ^bk kiagaoei vzaleck al ~bk C{ihy Ia{g~u# Ab ey vza|enkn eg ~bk

    hvvkgner pe~b ~bk cey~ hcc egn{y~zeky avkzh~eg` eg ~bk Ia{g~u' ^bk vzaleck

    iag~hegy ~bk g{ojkz al vze|h~k yki~az ky~hjceybokg~y eg ~bk egn{y~zu#kovcauokg~# hgn Caih~eag X{a~ekg~' ^bk yk~ al caih~eag x{a~ekg~y egneih~ky

    ~bk egn{y~zehc oer eg ~bk zk`eag hgn ey {ykn ~a x{hg~elu ~bk kr~kg~ al egn{y~zehc

    yvkiehceth~eag' Laz krhovck# ~bk egn{y~zu GHEIY 99

  • 7/31/2019 Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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    Oheg Cejzhzu

    Pky~ ^ackna

    C{ihy ia{g~u egn{y~zehc kovcauokg~ nh~h hgn iazzkyvagneg` caih~eag

    x{a~ekg~y hzk {ykn ~a iaov{~k ~bk yetk al kiagaoei jhyk eg ~bk ia{g~u# hgn

    bkgik# ~bk zk`eaghc o{c~evcekz' ^bk o{c~evcekz laz :665 kx{hcy 9'9;' ^bey

    kghjcky agk ~a aj~heg ~bk ~a~hc |hc{k al nezki~ hgn egnezki~ kllki~y eg C{ihy

    Ia{g~u'

    ^a~hc kiagaoei eovhi~ "kiagaoei |hc{k ~a ~hrvhukzy% al ^CIVC

    v{jcei ykz|eiky eg :688 ey

    Kiagaoei |hc{k ? .9;'9 ocg r 9'9; ? .882'9 ocg#

    pbkzk ~bk ~a~hc iay~ al v{jcei ykz|eiky eg :688 ey .99'; ocg# hgn ~bk zk`eaghc

    "C{ihy Ia{g~u# AB% o{c~evcekz ey 9'9; al ~a~hc |hc{k al nezki~ hgn egnezki~

    kllki~y al v{jcei ykz|eiky al ^CIVC'

    Iay~ |kzy{y |hc{k hgn ~bk zack al eglazoh~eag

    Pbkg h vkzyag j{uy h ca~~kzu ~eimk~ hgn vhuy .: laz e~# ~bk iay~ jhyk al ~bk

    ~eimk~ ey .:' ^bk |hc{k al ~eimk~ ey {gikz~heg pe~ba{~ hnne~eaghc eglazoh~eag'

    ^bk mku eglazoh~eag eg ~bey ihyk ey ~bk peggeg` g{ojkzy' Y{vvayk ~bk ~eimk~

    pegy h dhimva~ ~bh~ uekcny e~y apgkz .:6 ocg al ~hrhjck egiaok' Gap ~bk

    |hc{k al ~bk ~eimk~ ey kx{hc ~a ~bk nacchz hoa{g~ ~bh~ ey kx{e|hckg~ ~a ~bk bacnkz

    al h peggeg` ~eimk~' Eg ~bey ihyk# ~bey hoa{g~ ey kx{hc ~a .:6 ocg al ~hrhjck

    egiaok# hc~ba{`b ~bk iay~jhyk al ~eimk~ ey y~ecc .:' Bapk|kz# el ~bk ~eimk~y

    pegeg` ey tkza# ~bkg ~bk |hc{k al ~bk ~eimk~ ey tkza' Bkgik# laz ~bk eglazoh~eag/ykgye~e|k `aany# ~bk |hc{k al hg e~ko oe`b~ |hzu nzhoh~eihccu lzao e~y iay~

    jhyey ~a ~bk hix{ezkz al ~bk e~ko h~ ~bk oaokg~ pbkg ~bk mku eglazoh~eag

    vkz~hegeg` ~a ~bk e~ko ey `kgkzhccu {gmgapg'

    ^bk mku ney~egi~eag jk~pkkg |hc{hjck ~eimk~y hgn {ykckyy ~eimk~y ey ~bh~

    |hc{hjck ~eimk~y hzk iezi{ch~kn "vzkykg~kn laz vhuokg~%# pbeck {ykckyy ~eimk~y

    hzk ke~bkz zkdki~kn az ~bzapg hphu'

    ^bk iay~ jhyey al jaamy eg ~bk Cejzhzu ey h bey~azei hgn hiia{g~eg` lhi~'

    ^bk |hc{k al jaamy eg ~bk Cejzhzu ey nk~kzoegkn ju ~bayk pba {yk ~bkyk jaamy~a aj~heg gkknkn eglazoh~eag' Jaamy ~bh~ hzk gk|kz zkx{ky~kn bh|k tkza |hc{k

    ~a Cejzhzu {ykzy' Jaamy ~bh~ hzk |hc{hjck ~a cejzhzu vh~zagy hzk zkx{ky~kn' El

    ~bk cejzhzu y~azky {ykckyy "gk|kz zkx{ky~kn az zklkzkgikn% jaamy# ~bk |hc{k al

    ~bk jaam iaccki~eag ey tkza'

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    Oheg Cejzhzu

    Ch`zhg`k

    \hc{h~eag al Yvkielei Ykz|eiky

    ^bk |hc{h~eag al iezi{ch~eag al ^CIVC oh~kzehcy

    ^bk y{oohzu al iezi{ch~eag al e~koy ju |hc{k ey vzkykg~kn eg ~bk laccapeg`

    ~hjck'

    ^bk y{oohzu al iezi{ch~kn e~koy ju |hc{k

    \hc{k Ih~k`azu G{ojkz al e~koy a~hc |hc{k#~ba{yhgny al

    nacchzy

    H|kzh`k |hc{kal hg e~ko

    Ckyy ~bhg .:;'66 #'< .:2'59

    .866'68 // .:66'66 98< >9'9 .890'6:

    a~hc e~koy ckyy ~bhg .:66 298##026'> .80'00

    ^bk ~hjck vzkykg~y h``zk`h~k y~h~ey~eiy laz ~bk e~koy eg iezi{ch~eag hgn

    ga ney~egi~eag ey ohnk pe~b zkyvki~ ~a ~bk iag~kg~y al ~bk e~koy pe~b nellkzkg~

    |hc{k "hn{c~ jaamy# d{|kgeck jaamy# vhvkzjhim# o{yei jaamy# `a|kzgokg~

    nai{okg~y# k~i'%' [yeg` ~bk nh~h eg ~bk ~hjck hy h jzahn ibhzhi~kzey~ei al

    nkohgn laz iezi{ch~kn e~koy# ~bk nkohgn kchy~eie~u ey nk~kzoegkn {yeg` ~bkoenvaeg~ ok~ban' ^bk ok~ban {yky ~pa vaeg~y4 "8% e~koy ckyy ~bhg .:; hgn ":%

    e~koy eg ~bk zhg`k al .:; // .866' ^bk h|kzh`k |hc{k al hg e~ko ey {ykn eg cek{

    al ~bk ohzmk~ vzeik' ^b{y iaov{~kn ~bk vzeik kchy~eie~u al nkohgn ey 8'5;'

    Kchy~ei nkohgn ey ibhzhi~kzey~ei al vzeik/iagyiea{y iagy{okz pba ey zkc{i~hg~

    ~a yvkgn oagku ag a|kzvzeikn e~koy hgn oazk cemkcu ~a v{zy{k gk`a~eh~kn

    neyia{g~y# |ac{ok yh|eg`y vza`zhoy# az iagyenkz a~bkz iay~/yh|eg` okhy{zky'Eg y{o# be`bcu/kchy~ei nkohgn ey h vzaoegkg~ ibhzhi~kzey~ei al ~bzel~u

    jkbh|eaz' Eg iag~zhy~# vzeik/egkchy~ei nkohgn ey ~uveihc laz iagy{okzy pbkg

    oagku ey ga ajdki~'

    ^bk |hc{k al kchy~eie~u ey eovaz~hg~ laz ibhzhi~kzeteg` kiagaoei

    klleiekgiu al iezi{ch~eag/zkch~kn hi~e|e~eky' Egnkkn# el ~bk Cejzhzu pkzk ga~ h

    ^bk vzeik kchy~eie~u al nkohgn ey `zkh~kz ~bhg 8# pbeib egneih~ky ~bk

    nkohgn ey kchy~ei'

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    Oheg Cejzhzu

    ^ackna Bke`b~y

    gag/vzale~ kg~e~u# e~ ey pkcc mgapg zky{c~ lzao kiagaoei ~bkazu ~bh~ h ~a~hc

    zk|kg{k/ohreoeteg` nkohgn ey hibek|kn h~ ~bk vzeik ck|kcy pbkg ~bk vzeik

    kchy~eie~u al nkohgn ey kx{hc 8' @e|kg ~bh~ ~bk Cejzhzu avkzh~ky ag h lerkn

    j{n`k~# e~y be`bcu kchy~ei h~~e~{nk ~aphzn e~y hyyk~ lazoh~eag zky{c~y eg h capkz

    iay~ ~a ~bk {ykz vkz e~ko ~bhg e~ pa{cn bh|k jkkg a~bkzpeyk'

    X{hg~e~u

    Vzeik

    [ge~/kchy~ei nkohgn

    Be`bcu kchy~ei nkohgn

    N8 N:

    H|kzh`k

    Vzeik

    Eg Le`{zk hja|k# ~bk {ge~/kchy~ei iagy{okz ey ibhzhi~kzetkn pe~b ~bk

    ohreohc x{hg~e~u nkohgnkn kx{hc N8# pbeib ey zkhcetkn pbkg ~bk `aan az

    ykz|eik ey vza|enkn laz lzkk' H~ ~bk yhok ~eok# ~bk be`bcu kchy~ei iagy{okz ey

    ~a kgdau x{hg~e~u N:' El ja~b iagy{okzy avkzh~k {gnkz ~bk yhok j{n`k~

    iagy~zheg~# N: krikkny N8 krhi~cu ju ~bk lhi~az nk~kzoegkn ju ~bk iagy{okz

    kchy~eie~eky zh~ea' Eg a~bkz pazny# `e|kg ~bk yhok j{n`k~# h oazk kchy~ei

    iagy{okz pa{cn jk hjck ~a iagy{ok h chz`kz x{hg~e~u'

    Laz krhovck# y{vvayk h {ge~/kchy~ei Cejzhzu hg~eievh~ky ~a yvkgn .866

    khib ukhz ag j{ueg` jaamy' Lezy~ ukhz# ~bk vzeik al jaamy ey .8# hgn ~bk

    Cejzhzu j{uy krhi~cu 866 jaamy' Ykiagn ukhz# ~bk vzeik al h jaam `aky {v

    ~a .86# ~bk {ge~/kchy~ei cejzhzu j{uy 86 jaamy' ^bkg ~bk ~a~hc jaam

    iaccki~eag al {ge~/kchy~ei cejzhzu pecc jk 886 jaamy hgn h|kzh`k jaam vzeik

    ey .:66!886 ? .8'2:' Y{vvayk ~bk Cejzhzu ey be`bcu kchy~ei hgn iaovk~kg~

    kga{`b ~a hg~eievh~k ohzmk~ lc{i~{h~eagy' ^bk Cejzhzu hg~eievh~ky ~a yvkgn

    ag h|kzh`k .866 ag jaamy khib ukhz' Lezy~ ukhz# pbkg jaamy iay~ .8 khib#

    ~bk Cejzhzu j{uy 826 jaamy hgn ~b{y yvkgny .826' ^bk ykiagn ukhz# pbkg

    ~bk vzeik al h jaam ey .86# ~bk Cejzhzu j{uy : jaamy hgn yvkgny .:6' Hl~kz

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    Oheg Cejzhzu

    Yhg`kz

    ^bk hi~{hc iaklleiekg~ nkvkgny ag ohgu lhi~azy egic{neg` ~bk hi~{hc iay~ al

    ~bk jaam hgn zkvchikokg~ |hc{k al ~bk jaam' E~ yba{cn jk ga~kn ~bk ~bk

    zkvchikokg~ |hc{k laz nkohgnkn ju a{~/al/vzeg~ jaamy ey o{ib be`bkz ~bkg

    ~bk gaoeghc iay~ al ~bk jaam h~ ~bk ~eok pbkg e~ bhy jkkg hix{ezkn'

    ^bk iay~/kllki~e|kgkyy al ~bk Cejzhzu ey h~~zej{~kn ~a ~bk be`b

    kchy~eie~u al e~y v{zibhyeg` vzhi~eiky' ^bey ihg jk eg~kzvzk~kn ~bh~ ^CIVC

    hix{ezky e~koy ~bh~ hvvzareoh~kcu iay~ ;8 ikg~y al pbh~ pa{cn iay~

    hvvzareoh~kcu agk nacchz ~a hg egkrvkzekgikn az {gymecckn cejzhzehg' ^bey

    y{``ky~y ~bh~ ~bk iay~ jhyk al iezi{ch~kn e~koy eg ^CIVC ey hvvzareoh~kcukx{hc ~a agk/bhcl al ~bk zkhc/pazcn zkvchikokg~ |hc{k al hg kx{e|hckg~

    iaccki~eag al eglazoh~eag' Bkgik# ~bk zkvchikokg~ |hc{k al hg h|kzh`k e~ko eg

    ^CIVC iaccki~eag ey

    H|kzh`k iezi{ch~kn |hc{k ? .80'00 r 8'5; ? .9>'

  • 7/31/2019 Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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    Oheg Cejzhzu

    Zkugacny Iazgkzy

    a{~ al vzeg~# ~bkez iay~ jhyey naky ga~ zklcki~ ohzmk~ |hc{k al ~bkyk jaamy' ^bk

    ~uveihc zkvchikokg~ iay~ al a{~/al/vzeg~ jaamy ey o{ib be`bkz ~bhg ~bk |hc{k

    y{``ky~kn ju ~bk vzeik kchy~eie~u al nkohgn okhy{zk' Eg hnne~eag# zhzk hgn

    {gex{k e~koy hzk lzkx{kg~cu vzagk ~a hg~ex{k zahnybap kllki~ // ~bk iay~

    jhyey al hg e~ko oe`b~ jk zenei{ca{ycu cap eg iaovhzeyag ~a h ohzmk~

    "h{i~eag% |hc{k' Laz ~bey zkhyag# ~bk ky~eoh~k al {ykzy |hc{k lzao iezi{ch~kne~koy ey ~hmkg h~ ~bk zh~k al 99'99 vkzikg~ al ~bk ~a~hc ky~eoh~kn |hc{k4

    [ykzy |hc{k lzao iezi{ch~eag ? .:>

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    Oheg Cejzhzu

    Ph~kz|ecck

    Eg hnne~eag# ~bk hiikyy ~a kcki~zagei zkya{ziky eg ^CIVC ey ga~ ceoe~kn

    ~a yeg`ck {ykz h~ hgu `e|kg ~eok# ya ~bh~ yk|kzhc {ykzy ihg iagi{zzkg~cu hiikyy

    kcki~zagei nh~hjhyky pe~ba{~ eovayeg` gk`h~e|k kr~kzghce~eky# az hllki~eg`

    nk~zeokg~hccu# a~bkz {ykzy' ^bey iagic{yeag ey y{vvaz~kn egnezki~cu ju ~bk

    zklkzkgik {yk // ~bkzk bh|k jkkg iaovck~kn hvvzareoh~kcu ; zklkzkgik

    x{kzeky vkz h|kzh`k cejzhzu vh~zag vkz ukhz'

    ^bkzk hzk hja{~ 8'; ocg zklkzkgik zkx{ky~y ca``kn eg ^CIVc

    zklkzkgiky ya{ziky= ~bkzk hzk hvvzareoh~kcu 9:6 ~ba{yhgn

    cejzhzu ihzn bacnkzy eg :688#

    ya ~bk h|kzh`k cejzhzu {ykz iaovck~kn

    8'; ocg ! 9:6 ~ba{yhgn ? >'0 ; x{kzeky vkz vkzyag vkz ukhz

    ^bk ~kgnkgiu al ~bk |hc{k al zklkzkgik ~a jk h~ ckhy~ hy be`b hy |hc{k

    al iezi{ch~eag ey hiia{g~kn eg ~bk |hc{h~eag al zklkzkgik ykz|eiky hy laccapy'Lezy~# ~bk |hc{h~eag laz zklkzkgikn e~koy "|hc{k vkz x{kzu vkz {ykz% ey ~hmkg ~a

    jk kx{hc .9>''

  • 7/31/2019 Toledo-Lucas County Public Library: Economic Value and Return on Investment Study 2012

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    Oheg Cejzhzu

    Azk`ag

    iaov{~kz hiikyy "egic{neg` hjece~u ~a vzeg~% pe~b {gzky~zei~kn eg~kzgk~

    hiikyy laz zk`ey~kzkn Cejzhzu vh~zagy=

    zkhn h jaam hgn a~bkz d{|kgeck/ hgn lhoecu/azekg~kn hi~e|e~eky ~bh~ heo

    khyk ibecnzkg hiikyy ~a ~bk Cejzhzu hgn vzaoa~k Cejzhzuy oeyyeag=

    iaookziehc/lzkk y{vvaz~ laz pezkckyy iaggki~e|e~u eg hcc Cejzhzu

    j{ecneg`y'

    ^bk eovhi~ al |hc{k/hnnkn iaovagkg~y ey oanky~cu ky~eoh~kn h~ :05

    okk~eg`y pe~b ~a~hc g{ojkz al oazk ~bhg 5:6 ba{zy# egic{neg` :; y~hll ba{zy'

    Hc~a`k~bkz# ^CIVc y{vvaz~y 9#09< vza`zhoy pe~b {gmgapg n{zh~eag' ^bkkovezeihc k|enkgik ~a y{vvaz~ ~bk {yk al okk~eg` yvhik ey vza|enkn eg ^hjck >'

    ^bk |hc{k/hnnkn lhi~az al Cejzhzu hi~e|e~eky ey ne|kzyk "hllki~y hcc

    jzhgibky al ~bk Cejzhzu hgn hgn hcc `za{vy al {ykzy% ya ~bh~ ~bk egne|en{hc

    jkgkle~ lzao ~bk Cejzhzu oe`b~ |hzu lzao ~bk h|kzh`k |hc{ky nzhoh~eihccu'

    ^bk ne|kzye~u "~bk ney~zej{~eag al {ykzy ju jzhgibky# ~bk ney~zej{~eag al {ykzy

    ju ~bkoh~ei iaccki~eagy# hgn ~bk ney~zej{~eag hizayy hn{c~/d{|kgeck ok~zei% al

    iaov{~kz {yh`k eg ~bk Cejzhzu ey k|enkgikn eg ^hjck ;'

    Vza|eneg` |e~hc ykz|eiky ~a ia{g~u zkyenkg~y# ~bk ^CIVC ohgh`ky ~a

    y~zemk `aan jhchgik jk~pkkg vkzyaghc hgn j{yegkyy vh~zagh`k' ^bk y~h~ey~eiy

    iaccki~kn ju ~bk Nkvhz~okg~ al J{yegkyy# ^kibgaca`u# hgn Yiekgik# y{``ky~

    ~bh~ ~bk Nkvhz~okg~ vzaikyyky hja{~ :6 ~ba{yhgn eglazoh~eag zkx{ky~y ag

    hgg{hc jhyey' Ohgu al ~bkyk zkx{ky~y hzk oa~e|h~kn ju egne|en{hcy vkzyaghc

    eg~kzky~ hgn zhzkcu bh|k hgu j{yegkyy/zkch~kn zkvkzi{yyeagy' Bapk|kz hja{~ 86

    vkzikg~ al ~bk ~a~hc g{ojkz al zkx{ky~y hzk nze|kg ju h j{yegkyy/oa~e|h~kn

    gkkn az h va~kg~ehc gkp j{yegkyy# gag/vzale~ |kg~{zk# az h vzadki~ eg|ac|eg`

    Oheg Cejzhzu

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    Bkh~bkznapgy

    iaoo{ge~u' bk vkzikg~h`k al j{yegkyy {yky zkvaz~kn ju ~bk Cejzhzu y~hll ey h

    zh~bkz oanky~ hyykyyokg~ al va~kg~ehc j{yegkyy {yk al ~bk Cejzhzuy krvkz~eyk

    eg J{yegkyy# ^kibgaca`u# hgn Yiekgiky' Lezy~# Cejzhzu vh~zagy oe`b~ ga~ jk

    pecceg` ~a neyicayk ~bk v{zvayky al ~bkez zkx{ky~y' Ykiagn# yaok vh~zagy al ~bk

    Cejzhzu oe`b~ jk {gikz~heg hja{~ ~bk va~kg~ehc al ~bkez eglazoh~eag zkx{ky~

    {g~ec hl~kz ~bkez zkx{ky~ bhy jkkg vzaikyykn'

    ^bk ney~egi~eag jk~pkkg vkzyaghc/eg~kzky~ hgn j{yegkyy/oa~e|h~kn

    eglazoh~eag zkx{ky~y hzk zkck|hg~ laz hyykyyeg` ~bk kiagaoei |hc{k al Cejzhzu

    |hc{k/hnnkn ykz|eiky4 vkzyaghc/eg~kzky~ zkx{ky~ ~uveihccu iagikzgy pe~b agk

    egne|en{hc hgn |kzu zhzkcu kr~kgny jkuagn ~bk eookneh~k lhoecu' Eg iag~zhy~#

    j{yegkyy/oa~e|h~kn zkx{ky~y // pbk~bkz ~bku heo ~a krvhgn ohzmk~ hzkh#

    caih~k va~kg~ehc y{vvcekzy az i{y~aokzy# az legn h yac{~eag ~a ~kibgeihc eyy{k //

    nezki~cu hllki~ oazk ~bhg agk egne|en{hc' Yvkieleihccu# h y{iikyyl{ccu

    iaovck~kn |e~hc/eglazoh~eag zkx{ky~ eg h j{yegkyy pazcn ey zkck|hg~ laz

    krey~eg` az krvhgneg` j{yegkyy al h iaovk~e~e|k lezo' Lzao kiagaoei ~bkazu#~bk jkgkle~ al y{ib h ykz|eik ~a ~bk lezo ey ga~ ceoe~kn ju ~bk va~kg~ehc ~a

    eovza|k ~bk ja~~ao cegk al ~bh~ lezo j{~ ~a vzkykz|k krey~eg` dajy h~ ~bk lezo'

    Iagykx{kg~cu# k|kg el e~ ey agcu agk vkzyag pba zkx{ky~y j{yegkyy/zkch~kn

    eglazoh~eag# e~ ey ~bk kg~ezk pazmlazik al ~bk lezo ~bh~ ey hllki~kn ju ~bk

    a{~iaok al ~bk zkx{ky~' Yegik ~bk Cejzhzuy vaceiu ey ga~ ~a neyizeoegh~k ju

    ~bk yetk al j{yegkyy# hgn Cejzhzu nkhcy kx{hccu pkcc pe~b zkx{ky~y laz

    eglazoh~eag lzao ke~bkz yohcc j{yegkyyky hgn chz`k pkcc/ky~hjceybkn

    kovcaukzy# ~bk h|kzh`k g{ojkz al hllki~kn ju h j{yegkyy/oa~e|h~kn zkx{ky~ ey

    85 vkavck' ^bey zky{c~ ey aj~hegkn lzao ~bk laccapeg`4

    ~bk h|kzh`k yetk al

    ky~hjceybokg~ ?

    ~a~hc vze|h~k yki~az kovcauokg~ eg C{ihy Ia{g~u

    ~a~hc g{ojkz al ky~hjceybokg~y eg vze|h~k yki~az

    e'k'#

    ~bk h|kzh`k yetk al ky~hjceybokg~ ?

    825#56< kovcaukky ! 86#88; ky~hjceybokg~y ?82'2'

    Lzao vkzyvki~e|k al J{yegkyy# kibgaca`u# hgn Yiekgik eglazoh~eag zkx{ky~y#

    hja{~ 82 ~ba{yhgn hgg{hc zkx{ky~y ju egne|en{hcy hllki~kn hja{~ 82 ~ba{yhgn

    zkyenkg~y= hgn hja{~ : ~ba{yhgn j{yegkyy/oa~e|h~kn eglazoh~eag zkx{ky~yhllki~kn hja{~

    : ~ba{yhgn zkx{ky~y r 82'2 kovcaukky ? 90'< ~ba{yhgn kovcaukky'

    Ju ~bkyk okhy{zky# ~bk |hc{k/hnnkn ykz|eiky h~ ~bk ^CIVC hzk

    ky~eoh~kn ~a uekcn ~bk |hc{k/hnnkn ohz`eg al h~ ckhy~ hy h|kzh`k eg ~bk

    kiagaou' H ~uveihc j{yegkyy vzhi~eik iagyenkzy ~bk vzale~ ohz`eg ~a jk

    Oheg Cejzhzu

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