Tom Delmonte2780 Dristol DriveColorado Springs, CO 80920 |  719-510-1841 |  tdelmonte@gmail.com

Objective I am a seasoned IT Manager with a focus on Software Testing. I have 20+ years experience in the field. Have managed smaller teams, larger teams and contributed to Enterprise Test solutions, all with a focus on quality that is compatible with the company's goals. Performed most IT roles at the individual contributor level and a couple at the management level Specialties- Software Testing - Software Test Management – In-depth SDLC/SDM experience - Project Management - Test Automation - White and Black box - Onshore/Offshore teams - Java ProgrammingAccomplishments- Part of a core team that helped deploy new Software Testing Methodologies that were adopted across the Enterprise at Progressive Insurance, initial results were a clearer understanding of the major Risk Areas in all of the SDLC phases and a trend in reduction of defects in production - Coaching and Training of Software Test professionals with proven record of improvement in the quality of work and defect detection - Regular presenter at Software Testers forum at Progressive - Instituted Industry-standard Software Testing tools, processes and skills for two different platforms, with proven results in lowering number of defects and automation

Experience

3/2007 - 11/2014 Progressive Insurance Colorado Springs, COQA Manager (IT Manager)Website: http://www.progressive.com/Auto and Home Insurance Provider - Direct Coaching and Training of 23 Quality Analysts and Software Engineers in Test - Core member of Testing Center of Excellence - Responsible for the Deployment of Test Methodology for 120+ Software Testing ProfessionalsSpotlighted Achievements - - Part of a core team that helped deploy new Software Testing Methodologies that were adopted across the Enterprise at Progressive Insurance, initial results were a clearer understanding of the major Risk Areas and a trend in reduction of defects. - Coaching and Training of Software Test professional with proven record of improvement in the quality of work. - Regular presenter at Software Testers forum at Progressive. - Part of a team that pioneered the use of FIT/Fitnesse as well as Selenium WebDriver to automate testing of APIs, WebServices, Proxy calls and other interfaces

11/2000 - 3/2007 Verizon Business Colorado Springs, COSenior Systems AnalystWebsite: http://www.verizonenterprise.com/Networking, Cloud and Mobile solutions - Managing Production Support Team which consisted of 1 Build Engineer, 3 DBAs and 7 Software Testers, 5 of which were offshore resources. - Instituted Software Testing processes such as Test Plans, Test Cases - Created several tools that helped capture defects, manage Test Case creation and reporting, tied tools to requirements and Use Cases - Project Manager for two key projects that were taken over to help complete in a timely fashion. MS Project used to manage resources, tasks and resource loads.

Spotlighted Achievements - - Able to keep Production up with minimal emergency fixes for systems that supported US$7B of revenue. - Maintained strong relationships with overall Enterprise Production support teams - Implemented Industry-standard test processes that helped achieve metrics on defect reduction and requirements coverage.

6/1999 - 11/2000 FrontRange Solutions Colorado Springs, COSQA ManagerWebsite: http://www.frontrange.com/Hybrid IT Service and Client Management Software - Created a Software Test team of 9 Testers that were responsible for Functional, Automated Tests and Localization of software for 3 different languages - Maintain relationships with Senior Development teamSpotlighted Achievements - Implemented Industry-standard Software Testing Tools, Processes and Skills - Created systems that allowed the Development team to monitor and measure defects, requirements coverage - Implemented Test Automation processes - Created a highly motivated staff that was able to mature into a significant contributor to the overall software development team - Strong relationship with the Customer Support team which supplemented the Testing efforts at the end of the SDLC

EducationUniversidade Mackenzie Architecture, BrazilITIL Foundations – March 2008PMP – January 2015

References- Richard Cormier - 510-872-5374 - Paulo Barros - 330-631-9406 - Patrick Wilkie – 719-510-4905