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Agritourism, Education and Economics on your Farm - Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service [email protected] , 304-23-7606 Cindy Martel, Marketing Specialist WV Dept. of Ag. [email protected] 304-541-9756 Daisy Bailey, Extension Agent WVU Ext. Service [email protected] 304-462-7061

Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service [email protected]@mail.wvu.edu,

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Page 1: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Agritourism, Education and Economics on your Farm -

Tools for Risk Management Centered Decision-Making

Dee Singh-Knights (Ph.D.), Extension Specialist

WVU Ext. [email protected],

304-23-7606

Cindy Martel, Marketing Specialist

WV Dept. of Ag. [email protected] 304-541-9756

Daisy Bailey, Extension Agent WVU Ext. Service

[email protected] 304-462-7061

Page 2: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Have a good and safe product that consumers want and are willing to pay for.

Promote your product to the right set of customers.

Sell the right amount to be profitable.

Offer product/service at the right price.

Being in the right location.

All of the above

Rationale: Successful Small Agritourism Businesses Must See the

Big Picture?

Page 3: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Why are you Interested in the Agritourism/Farm-Based Education

Sector?(WV Agritourism Internet Survey 2014,

n=144) Diversify the income

stream Generate new

income Improve cash flow Help community

development Educating visitors Work at home Social rewards

Page 4: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

0

10

20

30

40

50

60

70

80

90

100

Rank of Critical Success Factors in Agritourism

(WV Agritourism Internet Survey 2014, n=144)

Proportion (%)

Page 5: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

0

10

20

30

40

50

60

70

80

90

100

Rank of Priority Area in Designing an Agritourism/Farm-Based Education Short

Course(WV Agritourism Internet Survey 2014,

n=144)

Proportion (%)

Page 6: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 1Assessing your Agritourism Potential

What experience can I offer the public that will make my operation unique and profitable?

Does my region have the necessary characteristics to draw people to the area?

Does my farm have the necessary resources/characteristics to draw people to this enterprise?

Do we have the necessary personal characteristics to make this enterprise successful?

Page 7: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

How to Evaluate My Potential Agritourism SitePART A: REGIONAL CHARACTERISTICS SCORE

1. Natural Beauty2. Cultural and Social characteristics3. Recreational Offerings in Your Region4. Shopping and Commercial Characteristics5. Public Infrastructure to Support Tourism6. Attitudes Towards Tourists7. Accessibility of your Region8. Existing Tourism Activity

 Max. Score 25Max. Score 25Max. Score 25Max. Score 25Max. Score 25Max. Score 25Max. Score 25Max. Score 25

Gross Total  Max. Score 200

Divide Gross Total by Standardizing Factor 20

NET REGIONAL CHARACTERISTIC SCORE  MAX 10

PART B: PROPERTY CHARACTERISTICS SCORE

1. Natural or Farm Features2. Built Features and Cultural Artifacts3. Site Infrastructure and Safety4. Business Potential and Human Resource Features

 Max. Score 25Max. Score 25Max. Score 25Max. Score 25

Gross Total  Max. Score 100

Divide Gross Total by Standardizing Factor 10

NET PROPERTY CHARACTERISTIC SCORE  MAX 10

Adapted from the “Farm and Country Tourism on your Property: Assessment Tool” of the CRC for Sustainable Tourism Development, Queensland, Australia.

Page 8: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,
Page 10: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Choosing your Marketing Strategy Based on your Tourism Grid Placement

(Partnerships/Collaboration)

Page 11: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

The Agritourism Package – Collaborations and Partnerships!

Link offerings - The region is the destination.

Make it easier for travelers to locate options

Make a connection with already established trails, groups, packages, etc.

Collaborate!

Work to create the entire tourism experience or the tourism ―package!!.

Similar businesses or nearby communities aren‘t competition, they are part of your tourism product!

◦ The more there is to do, the more appealing a place becomes.

Page 12: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 3Understanding your Target

Market (Customer)

Page 13: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Discover your Customers Needs and Preferences

Authentic Farm or Ranch Experience

Memorable Social, Recreational and/or Educational Experience

Effective Customer Service

Adequate Public Facilities

Safe and Accessible Environment

Meaningful Community Relations

Source: Agricultural Marketing Resource Center, Iowa State University, http://www.agmrc.org

Page 14: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Agritourism

Agri-EntertainmentSpecialty Market

(price premiums for value-added, unique value)

Understanding your Customer Market Position

Page 15: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 4Assessing your Agritourism

Enterprise Profitability

What is the economic feasibility of this enterprise?

What are the potential returns relative to the costs from this investment?

Are there considerable upfront costs to be incurred?

Do I have the necessary financial resources to make this successful?

Page 16: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

When a farm business borrows money it has an obligation to repay debt.

If you invest in this agritourism business:◦ Can I afford the interest (cost of capital)

◦ Can I meet cash obligations when due

◦ Can I make a profit and grow equity

◦ What is my cost of production relative to my revenue - will my business pay for my inputs and give me enough to live on

◦ How many visitors/customers must I pursue to meet financial goals

◦ How much should I charge for my product

◦ What does it take to make a living with this business

Is your Agritourism Enterprise Economically Viable?

Page 17: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Stand Alone versus Integrated Agritourism Operation – What is your PROFIT CENTER?

Farm

Goats

Petting and play area

Gift Shop (clothing, cheese,

milk, meat)

Sheep

Farm Tours

Agritourism

operation only –

Petting zoo

Page 18: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Sample Enterprise Budget – On Farm Festival/Activity

Sample Enterprise Budget – Christmas Tree Farm

Sample Enterprise Petting Zoo

Stand Alone Agritourism Enterprise

Page 19: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Start with Main Enterprise Budget (main profit center)◦ Sweet Corn Enterprise Budget

◦ Maple Syrup Enterprise Budget

◦ Strawberries Enterprise Budget

◦ Meat Goats Enterprise Budget

How will my main enterprise change if I add an agritourism enterprise – Partial Budget◦ Changes in returns

◦ Changes in costs

Integrated Agritourism Enterprise

Page 20: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Partial Budgeting - Adding agritourism enterprise to existing sheep, goat and value-added farm

Increases in Net Income Decreases in Net Income

Increase in Income Decrease in Income Entrance fees $10,000 $0 Gift shop sales $4,000 $0

Total Increase $14,000 Total Decrease $0 Decrease in Cost Increase in Cost Eliminate need for one employee

$3,000 Adding seating, washrooms, signs $500

$0 Play area for kids $500 $0 Construction and utilities for gift shop $1,000

$0 Liability insurance $100 $0 Employ one part-time employee $6,160

Total Decrease $3,000 Total Increase $8,260 Increase in Net Income $17,000 Decrease in Net Income $8,260

Change in Net Income $8,740

Page 21: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 5Assessing your Agritourism

Enterprise Market FeasibilityWhat is the economic feasibility of this enterprise?

Can I deliver this product at a reasonable cost?

Can I attract enough people to my enterprise to make it profitable?

Page 22: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Example: Evaluating number of visitors needed to offset investment in

infrastructure

Total Fixed Costs (TFC): $4,000 Insurance - $1,000

Parking Lot Improvements - $1,000

Farm Market Improvements - $1,500

Child play area - $500

Break-Even Point (BE) = TFC/(P - VC)

BE = $4000/($120 - $40) BE = 50 farm tours to

cover Wages and Promotion

Total Variable Costs (VC): $80

Wages/hour (5 workers @ $7/hr.) - $35

Desired proprietor income - $40

Giveaways/Promotion - $5

Cost charged per tour (P):

$120

Break-Even Point (BE) = TFC/(P - VC)

BE = $4000/($120 - $80) BE = 100 farm tours to

cover all Variable Costs

Page 23: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Sensitivity Analysis Example: How will my number of farm tours change as I

make other changes?

Changes in Cost per Tour:◦ Cost per Tour $100 = need 200 tours

◦ Cost per Tour $120 = need 100 tours

◦ Cost per Tour $140 = need 67 tours

Changes in Proprietor's Income:◦ Proprietor's desired Income/Tour $20 = need 67 tours

◦ Proprietor's desired Income/Tour $40 = need 100 tours

◦ Proprietor's desired Income/Tour $60 = need 200 tours

Page 24: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 6Assessing your Agritourism Cash

Flow

Will I be able to generate enough cash on a regular basis to pay daily operating expenses?

Page 25: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Can I pay my bills when they come due - Liquidity?

◦Provides information on the farm’s ability to meet financial obligations when they come due

◦Helps to identify the sources and uses of cash in the business

◦Early warning system for cash flow shortages

◦Does NOT provide an estimate of profitability

◦Helps plan for cash fluctuations in the business

Financial Statements – Projected Cash Flow Statement

Page 26: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,
Page 28: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Uncertainty due to legal actions. Civic responsibility – serious health issues, even

fatal Required in some instances What regulations apply depends on:

◦ Type of product/service

◦ Level of interaction with hazards

‘Another petting zoo, another e-coli outbreak’◦ http://www.foodpoisonjournal.com/tags/e-coli-lawyer/

Why you Need Farm and Food Safety Plans

Page 29: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Developing an on-farm food safety plan◦ Familyfarmed.org food safety plan

Agritourism General Farm Safety Plan◦ Agritourism General Farm Safety Assessment

Checklist

Agritourism Emergency Response & Legal Liability◦ Agritourism Emergency Response & Legal Liability

Assessment Checklist

Should I Develop a Farm, Food and Emergency Safety Plan?

Page 30: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 8 – Marketing“To sell Jane Smith what Jane Smith

wants to buy, you have got to see your destination through Jane

Smith’s eyes!

Page 31: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Understanding the market Who is the potential customer? What is the potential market size? Knowing your competition What is your unique marketing position/advantage? How you will reach your potential customer? Making the sale Remember, selling is just one part of marketing!

◦ Customer follow-up and retention

◦ Building a brand and creating community

◦ Continuously monitor and enhance your firm’s reputation and image

Your Marketing Plan

Page 32: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Online marketing goals mirror those of traditional marketing.

You are trying to:◦ Reach the customer

◦ Give your product pitch

◦ Make the sale

◦ Provide customer follow-up and support

◦ Retain customers

◦ Establish and maintain your business image

◦ Build a brand

Online Marketing vs. Traditional Marketing

Trying to do all of this PROFITABLY!!!

Page 33: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 9: Should I

Develop a Business Plan?

This module provides questions for you to think about as you explore the question of ‘should I develop a business plan?”

Page 34: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

A business plan help you to: ◦Identify an opportunity

◦Understand how you can meet that need

◦Determine if you can do it profitably

◦Determine how you will let customers know you are in business and how your business can benefit them.

Getting the Big Picture – Your Business Plan

Planning does not begin after production, but

well before the first seed is planted.

Page 35: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Business Planning- Five Planning Tasks

Where are you and what have

you got?

Where do you want to go?

How can you get there?

Identify Values–What’s

important to you?.

Which routes will you take? How will you

monitor progress?

Page 36: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Module 10: Learning from

Successful Models

This module provides a 3-day of successful agritourism operations in North Carolina

Page 37: Tools for Risk Management Centered Decision-Making Dee Singh-Knights (Ph.D.), Extension Specialist WVU Ext. Service Dosingh-knights@mail.wvu.eduDosingh-knights@mail.wvu.edu,

Dee Singh-Knights, Agricultural Economics Specialist,

WVU Extension [email protected]

(304-293-7606)

Cindy Martel, Marketing Specialist

WV Dept. of [email protected]

304-541-9756

Daisy Bailey, Extension Agent WVU Ext. Service

[email protected] 304-462-7061