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7/30/2019 Top 1 Mistake Big Companies Make On Social Media
http://slidepdf.com/reader/full/top-1-mistake-big-companies-make-on-social-media 1/3
Freelance Copywriterwww.biancamarieta.com
facebook.com/marietasblog
Bianca Marieta | www.biancamarieta.com
Top 1 Mistake Big Companies Make
On Social Media
My second post this year treats the topic
of mistakes on social media. I am sure that
most of you will find yourselves and your
practices mirrored in this article, especially
if you are a medium to big company.
I noticed that usually small business
owners and even some medium-size
businesses have a tendency not to do it,
but this soon vanishes as the number of their online followers and fans grows.
What on earth could I be talking about?
I’m talking about social media interaction. The majority of those whose businesses
are on all major and relevant social media platforms tend to ignore their fans and
followers.
‘That is not true!’, I hear you screaming; you don’t believe me. After all, you say, it isYOU who organizes all those contests and lots of people like them & participate; it is
YOU who adds fresh and engaging content each week that people never forget to
‘Like’ or ‘Share’. And let’s not forget that it’s YOU who always has a question for your
followers, and your followers always give you their answers.
So in your opinion your social media profile is a very interactive, engaging and
interesting one that people love.
I am going to show you that not everything on your profile is as ‘cool’ as you think itis. But in order for me to make my point, I am going to need a bit of help from your
side.
7/30/2019 Top 1 Mistake Big Companies Make On Social Media
http://slidepdf.com/reader/full/top-1-mistake-big-companies-make-on-social-media 2/3
Freelance Copywriterwww.biancamarieta.com
facebook.com/marietasblog
Bianca Marieta | www.biancamarieta.com
Will you…?
It is all in the replies
Now, please think about the last
successful, big, BIG business that you
have recently visited on Facebook (it
can be your own big BIG company).
Did you read any of the
comments people wrote on their
page/photos? I bet they have hundreds
of comments, don’t they?
And… even if you did not read them all
(it would be insane to do so), you
probably skimmed through some tens of comments, right?
Did you see any comments from that business posted as replies to fans’ reactions?
I doubt you saw ten. This is the number one mistake on social media big businesses
do… they tend to ‘forget’ to reply to the comments they get.
So you have a Like-Share-Comment contest; if you want people to comment on your
profile, to engage in discussions and to be interactive, then you need to reply to their
comments, not just enjoy the immensity of the social interaction you are getting.
If you have a ‘Question of the Week’ marketing plan, then you will want people to
answer to your question.
But do you stop there?
No, if you get answers, ask more questions. If you are looking for opinions, ask
‘Why?’. If you want reviews, ask for more details.
Engage. Interact. Communicate.
Let your fans know that you are there, that you exist, that your profile is more than a
marketing tool, that you are truly using it to get closer to your followers, not just to‘spread the word’ about your company or your products…
Image source:
http://caronthehill.blogspot.ro/2011/04/partial-
answers.html
7/30/2019 Top 1 Mistake Big Companies Make On Social Media
http://slidepdf.com/reader/full/top-1-mistake-big-companies-make-on-social-media 3/3
Freelance Copywriterwww.biancamarieta.com
facebook.com/marietasblog
Bianca Marieta | www.biancamarieta.com
So next time you think about posting something on Facebook, Pinterest, LinkedIn or
any other social platform, think about at least 5 more questions and answers that
you could ask or give to your audience.
Speaking of which…
When was the last time you interacted with your fans on social media platforms?
What were you talking about?
Hugs,
Mari.
Thanks for downloading and taking time to read this document! I am waiting for your
opinions on my website.
I look forward to meeting you on social platforms! Let’s connect and grow ourbusinesses together. You can find me on: