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1 September 8, 2017 Deborah Weinswig, Managing Director, FGRT [email protected] US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 Copyright © 2017 The Fung Group. All rights reserved. Top 10 Takeaways from Day 2 of the Goldman Sachs 24th Annual Global Retailing Conference The FGRT team attended the Goldman Sachs 24th Annual Global Retailing Conference in New York City this week. Here, we highlight our top takeaways from the second and final day of the conference. 1) Retailers are focusing on private labels to offer value and differentiation. 2) Wage headwinds will continue and efficiencies will have to be found elsewhere. 3) Home improvement stores are resilient in an age of retail disruption. 4) Digital shoppers are increasingly choosing to buy online and pick up in-store when they shop. 5) Retailers are increasingly looking at international expansion opportunities. China, Europe and Canada appear to be the geographies retailers are most interested in with regard to international expansion. 6) The home and beauty categories are outperforming apparel. 7) Supply chain speed Is crucial in driving growth. 8) Store closures still outpace store openings and real estate owners face rent pressure. 9) Smart retailers are pivoting and rebranding to meet opportunities. 10) Consumers are seeking out products that are differentiated and unique, and when products are in demand, price is not an issue. The FGRT team attended the Goldman Sachs 24th Annual Global Retailing Conference in New York City this week. Below, we highlight our top 10 takeaways from the second and final day of the conference.

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Page 1: Top 10 Takeaways from Day 2 of the Goldman Sachs 24th ... · Top 10 Takeaways from Day 2 of the Goldman Sachs 24th Annual Global Retailing ... The FGRT team attended the Goldman Sachs

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September8,2017

DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Top 10 Takeaways from Day 2 of the Goldman Sachs 24th Annual Global Retailing Conference

TheFGRTteamattendedtheGoldmanSachs24thAnnualGlobalRetailingConferenceinNewYorkCitythisweek.Here,wehighlightourtoptakeawaysfromthesecondandfinaldayoftheconference.

1) Retailersarefocusingonprivatelabelstooffervalueanddifferentiation.

2) Wageheadwindswillcontinueandefficiencieswillhavetobefoundelsewhere.

3) Homeimprovementstoresareresilientinanageofretaildisruption.

4) Digitalshoppersareincreasinglychoosingtobuyonlineandpickupin-storewhentheyshop.

5) Retailersareincreasinglylookingatinternationalexpansionopportunities.China,EuropeandCanadaappeartobethegeographiesretailersaremostinterestedinwithregardtointernationalexpansion.

6) Thehomeandbeautycategoriesareoutperformingapparel.

7) SupplychainspeedIscrucialindrivinggrowth.

8) Storeclosuresstilloutpacestoreopeningsandrealestateownersfacerentpressure.

9) Smartretailersarepivotingandrebrandingtomeetopportunities.

10) Consumersareseekingoutproductsthataredifferentiatedandunique,andwhenproductsareindemand,priceisnotanissue.

TheFGRTteamattendedtheGoldmanSachs24thAnnualGlobalRetailingConferenceinNewYorkCitythisweek.Below,wehighlightourtop10takeawaysfromthesecondandfinaldayoftheconference.

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

1)RetailersAreFocusingonPrivateLabelstoOfferValueandDifferentiationRetailersdiscussedtheimportanceofincorporatingprivate-labelbrandsintotheproductmix.Presentersnotedthatprivate-labelcollectionsenableretailerstocapturehighermarginsandofferdifferentiatedproducts,whichcanultimatelydriveloyalty.

EdwardStack,CEOofDick’sSportingGoods,saidthatalthoughthecompany’ssecond-quartercompswererelativelyflat,private-labelcompswereupbymid-singledigits.Stacksaidthat,giventhecurrentpromotionalenvironment,exclusivescanhelpthecompanyalleviatesomeofthemarginpressurethatitisexperiencing.

UrbanOutfittersCFOFrankConfortidiscussedhowproductexclusivescontinuetodriveengagementandtoplinesalesforUrbanOutfitters.ThecompanyoffersexclusivitythroughcollaborationswithbrandssuchasChampionandAdidas,Confortisaid,notingthatprivate-labelbrandsaregrowingandrepresent“20-ishpercent”ofUrbanOutfitters’sales.

OntheRight:UrbanOutfittersCFOFrankConfortiSource:FGRT

TractorSupplyCFOKurtBartonnotedthesuccessofhisowncompany’sexclusivebrandsandsaidthatTractorSupplywillcontinuetointroducenewbrandsacrossproductlines.TractorSupplyrecentlylaunchedanewlineofexclusivedogfoodcalled4healthUntamed.

IntheMiddle:TractorSupplyCFOKurtBartonandCEOGregorySandfortSource:FGRT

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

2)WageHeadwindsWillContinueandEfficienciesWillHavetoBeFoundElsewhereSeveraloftheconferencepresentersdiscussedtheimpactofwageinflationontheirbusinesses.Tocombatrisingwages,retailersarefindingwaystodriveefficiencieselsewhereintheiroperations,thespeakerssaid,notingthattheyareundertakingvariousinitiativestocreateleverageintheirbusinessesandgrowthebottomline.

AccordingtoHomeDepotCEOCraigMenear,HomeDepotdrivesproductivitythroughsupplychaininitiatives.“We’vejustreallybegunworkingattheendof’16intothisyearonproductivityinthebackendofourstoresasitrelatestofreighthandling,”Menearsaid.ScottGoldenberg,CFOofTJXCompanies,saidrisingwageshadhadanegativeimpactonHomeGoodsmargins,whichnegativelyimpactedEPSgrowthby2%inthecompany’sfiscalsecondquarter.DrivingsalesinTJXCompanies’stronginternationalbusinesshashelpedpartiallyoffsetwageincreases,Goldenbergnoted.

3)HomeImprovementStoresAreResilientinanAgeofRetailDisruptionTheongoingUShousingrecoveryismakingthehomeimprovementspaceoneofthebestretailsegmentstobein.Themacroenvironmenthasbenefitedthissector:homevaluesarerising,existinghomesalesareincreasing,wagesarerisingandinterestratesareathistoricallows.

HomeDepothasbenefitedfromcontinueddemandforbuildingmaterialsfromcontractorsandfromdemandforappliancesonthepartofconsumers.Meanwhile,theconstructionofnewhomesamidtightsupplycontinuestofuelcontractordemandforbuildingmaterialssuchasplywoodandshingles,Menearsaid.Meanwhile,Lowe’shasexpandeditsnetworkofvendorsinordertoensureithastherightglobalmarketcoverageintherightmarkets,saidthecompany’sCEO,RobertNiblock.Lowe’shasalsoexperiencedstronggrowthinbig-tickettransactions,asrisinghomevalueshavemadeconsumersfeelbetteraboutinvestingintheirhomes.

OntheLeft:RobertNiblick,CEOofLowe’sOntheRight:CraigMenear,CEOofHomeDepotSource:FGRT

ExecutivesfromHomeDepotandLowe’sdiscussedtheimportanceoflocalizingproductofferingstomeetthemarket-specificneedsofcustomers.Executivesatbothcompaniesbelievethatthehousingrecoverystillhasquiteabitofroomlefttorun,butHomeDepotandLowe’smighthavealreadyproventhemselvestobesomewhat“Amazon-proof.”

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

4)OmnichannelCapabilities:Click-and-CollectIsHeretoStayConsumersareincreasinglychoosingthebuy-online,pick-up-in-storeoptionwhentheyshop.Manyretailersattheconferencenotedthatclick-and-collectstrategieshadbeensuccessfulpartsoftheiromnichannelinitiatives.Customersenjoytheconvenienceofbeingabletopickupanorderthesamedaythattheymakeapurchase.Theybenefitretailersbyenablingthemtosaveondirectshippingcostsandbyencouragingincrementalsalesinbrick-and-mortarlocations.

HomeDepot’se-commercebusinesshasgrownconsistentlyforalongperiodoftime,andmuchofthechannel’ssuccesscanbeattributedtothecompany’sbuy-online,pick-up-in-storeoffering.Morethan40%oforderspurchasedonHomeDepot.cominthesecondquarterwerepickedupbycustomersfromaHomeDepotstore.

TractorSupplyrolledoutitsbuy-online,pick-up-in-storeprograminMaythisyear,andtheofferingnowrepresents55%ofitsonlinebusiness,accordingtoCEOGregorySandfort.Carter’sCEOMichaelCaseydiscussedtheincrementalrevenuethatbuy-online,pick-up-in-storeservicehasdriventothecompany’soutletstores.AccordingtoCasey,about30%ofCarter’scustomerswhocomeintoastoremakeanadditionalpurchase,whichhasincreasedthecompany’saveragetransactionvalue.

5)RetailersAreIncreasinglyLookingatInternationalExpansionOpportunitiesTherewasmuchdiscussionofinternationalexpansionopportunitiesattheconference.China,EuropeandCanadaappeartobethegeographiesthatretailersaremostinterestedinforinternationalexpansion.Macy’sCEOJeffGennettecommentedontheinitialsuccessofthecompany’spartnershipwithAlibaba’sTmalle-commerceplatformandsaidthatMacy’splanstolaunchastand-alonewebsite,Macys.cn,inChina.UrbanOutfittersCFOFrankConfortiemphasizedthestellarperformanceofhiscompany’sstoresinVienna,Austria,andsaidthatthereissignificantopportunityinEuropeforallthreeofthecompany’sbrands.ExecutivesfromseveralcompaniesmentionedCanadaastheirfirstchoicetotestinternationalmarkets,givenitsproximityandculturalsimilaritytotheUS.EyewearstartupWarbyParkernowshipstoCanadaandhasopenedanofficeinToronto.AnexecutivefromthecompanysaidthattheteamconsidersenteringtheCanadianmarketasthelogicalfirststepwhentestinganinternationaloperation.

6)StoreClosuresStillOutpaceStoreOpeningsandRealEstateOwnersFaceRentPressureOnbalance,theretailindustryisseeingmorestoreclosuresthanstoreopenings.Recentclosureshavebeenconcentratedinthedepartmentstoreandspecialtyretailsectors,wherebusinesshasbeenchallenging.GapInc.planstocloseabout200specialtystores(includingGapandBananaRepublicstores)inthenextthreeyearsinanefforttorepositionitselftobeamorevalue-drivenretailer.UrbanOutfitters’managementteamsaidthatitiswillingtocloseprofitablestoresinanticipationofafasterchannelshiftasonlinepenetrationcontinuestoincrease.

Therewasalsodiscussionofretailrentstrendingdownasretailersreevaluatetheirstorebases.Realestateownershavebeenofferinglowerrentswhenretailersnegotiateforrenewals,andthedownwardrenttrendismorepronouncedatshoppingmallsandstripmalls,speakersnoted.

7)SupplyChainSpeedIsCrucialinDrivingGrowthOntheseconddayoftheconference,weheardmoreabouttheneedtoimprovesupplychainspeedinordertodrivetoplinegrowth.Thisrepresentsachangefromafewyears

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

ago,whenretailersfocusedonoptimizingtheirsupplychainsbasedoncostattheexpenseofleadtime.UrbanOutfitters’Confortisharedhiscompany’sinitiativetodrasticallyincreasetheproportionofitemsitsourceswithashorterleadtime.Henotedthatthishadsignificantlyimprovedthecompany’sabilitytoofferon-trenditems,asitismucheasiertopredictatrendwhenspeedtomarketisfaster.ExecutivesfromTJXCompaniesandSignetJewelershighlightedsupplychainspeedasapriorityareafortheircompanies,too.ArepresentativefromPVHCorp.notedthatthecompanyisexpectingsomemarginenhancementsinthenext18monthsfromsupplychainimprovements.

GlobalsupplychainmanagerLi&Fungisactivelyworkingwithretailerstohelpthemimprovetheirsupplychainagility.Thecompanyistestingvirtualsamplingtechnologiesandplanstodigitizetheend-to-endretailsupplychainby2019.

8)SmartRetailersArePivotingandRebrandingtoMeetOpportunitiesDaniReiss,CEOofCanadaGoose,a60-year-oldluxuryouterwearcompany,saidthatthecompanylaunchedanewcapsuleknitwearcollectionjusttwoweeksago.HesaidthatalthoughCanadaGooseintendstomaintainitsstrengthasanouterwearcompany,itsawagrowingopportunityintheknitwearcategoryandthatcompanyresearchshowedconsumerswereopentoaCanadaGooseknitwearoffering.Reisssaidthatthecompanyhasreceivedgreatinitialfeedbackinstoresandthatitplanstogrowitsknitwearofferingovertime.

OntheRight:DaniReiss,CEOofCanadaGooseSource:FGRT

PhilipKrim,CEOandCofounderofCasper,saidthathiscompanyoriginallylaunchedasamattresscompany,butthatithasexpandedintotheentiresleepcategoryandnowoffersluxurysheets,duvetcoversandevenbedframes.Krimsaidthatthecompanyisstudyingmanyaspectsofsleep,andthatresearchhashelpedCasperofferthebestnewproducts.

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Lastly,DennisWeber,HeadofInvestorRelationsatHugoBoss,reportedthatthecompanyhasrebrandedtobetteralignwiththemarkettrendthatseesconsumersmovingfromformalweartocasualwear.HugoBosswashearingthat“thesuitisdead,”andWebernotedthat,althoughsuitsstillaccountfor20%ofthecompany’ssales,thecompanyrealizedthattoday’scustomerislookingforsmartercasualalternativestoweartotheoffice.Salesareupatbothofthecompany’srebrandedbrands;theyareup2%atBoss,drivenbyathleisure,andup6%atHugo,Webersaid.

OntheLeft:DennisWeber,HeadofInvestorRelationsatHugoBossSource:FGRT

9)HomeandBeautyCategoriesAreOutperformingApparelWeheardfromseveralretailersthatthehomeandbeautycategoriesareoutperformingapparel.Whileapparelspecialtyretailersarereportingcompsinthelowtomid-singledigits,homeandbeautyretailersareexperiencinghighercomps—andopeningstores.

MichaelHartshorn,CFOofRossStores,reportedthatthehomecategoryisanareaofstrengthforthecompanyandthatitaccountsfornearlyaquarterofRossStores’business.Theretailer’shomeitemsincludenontraditionalgoodssuchaspetandgardenitems,andthisareacontinuestoexpand,Hartshornsaid.Heexpectsthecategorytocontinuetogrow,andnotedthat25%isnotaceiling,inthecompany’sview.

Theapparelcategoryisgrowingmuchmoreslowlythanhome,asapparelislargerandmorefragmented.JohnRicciuti,PresidentofHomeGoods(whichisownedbyTJXCompanies),alsoreportedthatthehomecategoryisthriving.Ricciutisaidthatmorethan30%ofthecompany’sbusinessisinhomeandthatthecategoryresonateswithmillennialconsumers,whoareatthelifestagewheretheyarestartingtobuytheirownhomes.Hesaidthatreturnratesarealsolowerforthehomecategory,atapproximately16%–17%.HomeGoodsplanstoopen100storesthisyear,Ricciutisaid.

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Beautyisanothergrowthcategory.UltaBeautyreportedcomparablesalesof11.7%forthequarterendedJuly29.AccordingtoUltaCFOScottSettersten,thecompanycurrentlyhasabout1,010storesand“iscomfortablewith”opening100storesayear,withalong-termgoalof1,400–1,700storesintheUS.

AnexecutivefromDollarGeneralreportedthatthecompanycurrentlyholds1.2%ofthehealthandbeautymarketandthatitexpectstoincreasethatshareto3%overtime.Theexecutivenotedthatbeautydrivestraffic,sothecompanyisreducingthenumberof“fashionitems”itoffersandreplacingsomeofthemwithbeautyproducts.

10)ConsumersWantDifferentiatedProductsConsumersareseekingoutproductsthataredifferentiatedandunique,andwhenproductsareindemand,priceisnotanissue.CanadaGooseCEODaniReisssaidthatthecompanymanufacturesallofitsproductsonshore,andsellsthematthepricesatwhichtheyweremeanttobesold.Thecompanyis“functionfirst,”hesaid,anditsgoalistomakethebestproductineverycategoryinwhichithasanoffering.CanadaGooseouterwearretailsfornearly$1,000,andthecompanyreportsthatsomeofitsstylesaresoldoutregularly.Thecompanyiscurrentlyseeingdemandinbothitsonlineandofflinechannels,andplanstoopen15–20storesthrough2020.Itiscarefullyconsideringwheretolocatestores,dependingonconsumerretailtraffic,bothonlineandin-store.Reisssaidthatthecompany’sresearchhasshownthereisconsumerdemandforouterwearexceeding$1,000withadditionalfunctionalfeatures.

AnexecutivefromTJXCompaniesreportedthatitscustomerscomebackfrequentlybecausetheylikeitsproductdifferentiationandfearthattheywillmisssomething.Hesaidthatthebestcustomersknowthetruckschedules,andthattheyareexcitedandentertainedbytheideathattheremaybeonlyoneofaparticularitemavailable.Thatideakeepsthemcomingback,hesaid.Intermsofbranddifferentiation,hesaidthattherearemanythingsthatcanmakeaproductunique,includingproductqualityandcountryoforigin(asindicatedbya“MadeinItaly”or“MadeinGermany”label).Hesaidthatthecompanyhasthousandsofbuyerswhosourceallovertheworld,lookingforunique,differentiatedproducts.

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DeborahWeinswig,ManagingDirector,[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

DeborahWeinswig,CPAManagingDirectorFGRTNewYork:917.655.6790HongKong:852.6119.1779China:86.186.1420.3016deborahweinswig@fung1937.comErinSchmidtResearchAssociateJingWangResearchAssociateStevenWinnickResearchAssociateHongKong:2ndFloor,HongKongSpinnersIndustrialBuildingPhase1&2800CheungShaWanRoad,KowloonHongKongTel:85223004406London:242–246MaryleboneRoadLondon,NW16JQUnitedKingdomTel:44(0)2076168988NewYork:1359Broadway,18thFloorNewYork,NY10018Tel:6468397017

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