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Top Healthcare Industry Issues Patient Safety » Medical errors are the 5th leading cause of death » FDA Bar Code Regulation now in effect » 48,000-98,000 preventable deaths caused by errors each year (IOM Report) Staffing Issues » Nursing shortage / pharmacist shortage Demographics » Baby boomers place more demand on the system Skyrocketing Costs » In US, 40% paid for by Medicare / Medicaid and growing » Increased drug prices and newest medical devices have substantial price tags Compliance » JCAHO, HIPAA, Legislative Electronic Medical Records » Realization that EMRs may be able to reduce costs by eliminating duplicate tests » Only 15% of hospitals have full electronic medical records; RHIOs starting to allow sharing of information 1 2 3 4 5 6

Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

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Page 1: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Top Healthcare Industry IssuesPatient Safety

» Medical errors are the 5th leading cause of death » FDA Bar Code Regulation now in effect» 48,000-98,000 preventable deaths caused by errors each year (IOM

Report)

Staffing Issues» Nursing shortage / pharmacist shortage

Demographics» Baby boomers place more demand on the system

Skyrocketing Costs» In US, 40% paid for by Medicare / Medicaid and growing » Increased drug prices and newest medical devices have substantial

price tags

Compliance» JCAHO, HIPAA, Legislative

Electronic Medical Records» Realization that EMRs may be able to reduce costs

by eliminating duplicate tests» Only 15% of hospitals have full electronic medical records; RHIOs

starting to allow sharing of information

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Page 2: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Top HealthcareTechnology TrendsWireless more widely adapted in hospitals

Desktop clinical systems moving from nurse’s station to bedside for point-of-care

Acceptance of “Smart” infusion pumps improve safety and reduce human intervention

IT systems more pervasive in patient monitoring

Technology managers included in decision support

IT viewed as an area to help with cost containment

RHIO’s and HIE’s continue to grow

Bar code scanning widely accepted means of reducing human error and improving records management

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Page 3: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Top Healthcare Application TrendsBarcoded Medication Administration

» Typical hospital spends $5.6 Million annually to treat med mistakes

» Typical malpractice award: $363,000 to $668,000

Barcoded Specimen Collection & Phlebotomy» Hospitals with rushed or inexperienced staff performing

specimen collection can have error rates >10%

» Barcoding can reduce and nearly eliminate errors

Remote Patient Monitoring

Mobile Physician Rounding

Hospital & Nurse Communications

Mobile Asset Management» Hospitals often carry twice the inventory they need because

they cannot find what they are looking for (or clean, maintain or charge for it)

Blood Transfusion Verification

Salesforce Automation for Pharmaceutical Sales

RFID Tracking

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Page 4: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Motorola Wireless Healthcare Solutions

•Motorola Enterprise WLAN is the core platform for complete mobility solutions that improve patient care and increase

productivity.

Secure, Reliable Enterprise Wireless LAN

Staff Communicationsand Nurse Call

Point-of-Care Applications

Asset, Staff and Patient Tracking

Guest Access

Equipment and Patient Monitoring

Page 5: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Motorola in Healthcare Today

Physician Practices

Out-Patient Clinics

EMT / EMS / Emergency Response Teams

Long-Term Care Facilities

Hospitals

Home Health Visiting Nurses

Page 6: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Nursing Orders

Nurse Call

Wireless VoIP Communications

Breast Milk Tracking

Dietary

Infusion/Syringe Pump Programming

Pharmacy Orders by Physicians

24 ways mobility helps hospitalsPositive Patient ID

Medication Administration

Vital Signs and I&O

Medication Reconciliation

Charge Capture

Clinical Documentation

Pharma Profile Review

Transfusion Verification

Bedside Patient Testing

Laboratory Specimen Collection

Review of Lab Results

Supply Management

Asset Management

Medical Record Tracking

X-ray Tracking

Asset Tracking

Patient Tracking

BioMedical Engineering

R F I D / R T L S

Page 7: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

Motorola Partners in Healthcare: Barcode scanning solutions

Page 8: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

John Muir Medical Center -- 2005 (Walnut Creek, CA)

• 321 bed acute care trauma center• “We didn’t focus on the individual, but rather on the processes

and systems that allowed a medication error to occur.” • – Beverly Jones, VP, Patient Care Services

• med error & near miss reporting: 39%39%

• errors causing harm: 33%33%

McKesson Provider Technologies Case Study

Page 9: Top Healthcare Industry Issues Patient Safety »Medical errors are the 5th leading cause of death »FDA Bar Code Regulation now in effect »48,000-98,000

VoIP MC70 Soft Client

Nurse Call

Patient Monitoring

Event Notification System