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As content creation and consumption continue to ramp up, there's never been a better time to review your Digital Supply Chain - the process by which you create and deliver content to your audience. OpenText Media Management helps you manage all your video, images and rich media for the entire enterprise in one place. OpenText makes it easy for people to find what they need, share and collaborate, so they can use digital assets from anywhere to manage a more seamless omni-channel experience and integrated digital supply chain. 58% of surveyed IT organizations experienced improvement in working across silos since switching to OpenText Media Management. 10 74% of surveyed IT organizations experienced improvement in their ability to leverage assets since switching to OpenText Media Management. 11 OpenText Delivers Quick ROI: A large enterprise retail company paid back their investment in OpenText Media Management in 6-9 months. 13 Creative Production Developers IT Legal Publication Third-party vendors Analytics Archive Other 70% 55% 49% 70% 30% 43% 47% 34% 55% 9% How many participants are in your digital supply chain? “(Brands) must find efficient ways to create, manage, and deliver content without the wasted resources that can come from duplicating efforts. Or they risk undermining brand experiences with inconsistent messaging. Tracy Stokes, Forrester Research 4 “Media is processed much faster. Content is easier to find and manage. Content is used in more venues.” Businesses – on average – use at least SIX touch points to engage with their customers 5 ...and these channels require a huge amount of content to fill them. Yet 57% of surveyed IT organizations admit to being challenged by siloed departments that don’t work together in their efforts to deliver a consistent and compelling brand experience. 6 Compliance concerns Difficulty finding the required content Duplication of efforts re-creating assets that already exist 60% of Millenials expect consistency across channels. 7 This trend is only set to grow in coming years. Controlling it: 17% Leveraging it: 10% Streaming it: 29% Getting everyone to work together: 30% Other: 10% Top Pain Points in Digital Supply Chain Management We asked users of OpenText Media Management what was their top pain point in managing their digital supply chain. 9 It's Time to Take Control of Your Supply Chain Content creation is expected to continue to rise By necessity, more and more parties will join your digital supply chain Consistency is incredibly important but without an enterprise DAM solution you can't guarantee it Sources: Made by 39% of businesses increased their digital marketing budgets in 2014 1 ...and 50% of organizations plan to increase their digital marketing budgets in 2015 2 $ Learn more at: http://www.opentext.com/damtransformation IT Architect at an Educational Institution 12 VS Looking Forward An ever-growing number of touches are involved in content creation. The majority of organizations have at least 4 participants in their digital supply chains. 3 To meet customer expectations, it's more important than ever to work with every content participant to ensure consistent branding and messaging across every device and channel. 1 eConsultancy and SoDA, Digital Marketing Outlook Report, 2014 2 Gartner, Presentation for CMO Spend Survey 2015: Eye on the Buyer 3 TechValidate. TVID: 01E-D68-E91 4 Tracy Stokes, Forrester Research, Inc., Choose The Right Vendor Tools To Help With Content Marketing Development And Distribution, April 2014 5 Omer Minkara and Aly Pinder, Aberdeen Group, Next-Generation Customer Experience Management 6 TechValidate. TVID: 70F-504-560 7 SDL, Channels Are Irrelevant, 2014 8 comScore, The U.S. Mobile App Report, 2014 9 TechValidate. TVID: C92-125-F7B 10 TechValidate. TVID: BB7-79C-261 11 TechValidate. TVID: 881-384-563 12 TechValidate. TVID: AFF-B47-67D 13 TechValidate. TVID: E27-E5D-649

Top Pain Points in Digital Supply Chain Management · 2015-07-15 · 5 Omer Minkara and Aly Pinder, Aberdeen Group, Next-Generation Customer Experience Management 6 TechValidate

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As content creation and consumption continue to ramp up, there's never been a better time to review your Digital Supply Chain - the process by which you create and deliver content to your audience.

OpenText Media Management helps you manage all your video, images and rich media for the entire enterprise in one place.

OpenText makes it easy for people to find what they need, share and collaborate, so they can use digital assets from anywhere to manage a more seamless omni-channel experience and integrated digital supply chain.

58% of surveyed IT organizations experienced improvement in working across silos since switching to OpenText Media Management.10

74% of surveyed IT organizations experienced improvement in their ability to leverage assets since switching to OpenText Media Management.11  

OpenText Delivers Quick ROI: A large enterprise retail company paid back their investment in OpenText Media Management in 6-9 months.13

Creative

Production

Developers

IT

Legal

Publication

Third-party vendors

Analytics

Archive

Other

70%

55%

49%

70%

30%

43%

47%

34%

55%

9%

How many participants are in your digital supply chain?

“(Brands) must find efficient ways to create, manage, and deliver content without the wasted resources that can come from duplicating efforts. Or they risk undermining brand experiences with inconsistent messaging.”

Tracy Stokes, Forrester Research4

“Media is processed much faster. Content is easier to find and manage. Content is used in more venues.”

Businesses – on average – use at least SIX touch points to engage with their customers5

...and these channels require a huge amount of content to fill them.

Yet 57% of surveyed IT organizations admit to being challenged by siloed departments that don’t work together in their efforts to deliver a

consistent and compelling brand experience.6

Complianceconcerns

Difficulty findingthe required content

Duplication of effortsre-creating assetsthat already exist

60% of Millenials expect consistency across channels.7

This trend is only set to grow in coming years.

Controlling it: 17%

Leveraging it: 10%

Streaming it: 29%

Getting everyone towork together: 30%

Other: 10%

Top Pain Points in Digital SupplyChain Management

We asked users of OpenText Media Management what was their top pain point in managing their digital supply chain.9

It's Time to Take Controlof Your Supply Chain

Content creation is expected to continue to rise

By necessity, more and more parties will join yourdigital supply chain

Consistency is incredibly important but without an enterpriseDAM solution you can't guarantee it

Sources:

Made by

39% of businesses increased their digital marketing budgets in 20141

...and 50% of organizations plan to increase their digital marketing budgets in 20152

$

Learn more at:http://www.opentext.com/damtransformation

IT Architect at an Educational Institution12

VS

Looking Forward

An ever-growing number of

touches are involved in content

creation.

The majority of organizations

have at least 4 participantsin their digital supply chains.3

To meet customer

expectations, it's more

important than ever to work

with every content participant

to ensure consistent branding

and messaging across every

device and channel.

1 eConsultancy and SoDA, Digital Marketing Outlook Report, 2014

2 Gartner, Presentation for CMO Spend Survey 2015: Eye on the Buyer

3 TechValidate. TVID: 01E-D68-E91

4 Tracy Stokes, Forrester Research, Inc., Choose The Right Vendor Tools To Help With Content Marketing Development And Distribution, April 2014

5 Omer Minkara and Aly Pinder, Aberdeen Group, Next-Generation Customer Experience Management

6 TechValidate. TVID: 70F-504-560 

7 SDL, Channels Are Irrelevant, 2014

8 comScore, The U.S. Mobile App Report, 2014

9 TechValidate. TVID: C92-125-F7B

10 TechValidate. TVID: BB7-79C-261

11 TechValidate. TVID: 881-384-563

12 TechValidate. TVID: AFF-B47-67D

13 TechValidate. TVID: E27-E5D-649