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SUMMIT HOST Craig Clapper, PE, CMQ/OE Partner, Transformational Advisory Services Press Ganey SUMMIT HOST Carole Stockmeier, MHA Partner, Transformational Advisory Services Press Ganey Timothy Pehrson President & Chief Executive Officer INTEGRIS Todd Strumwasser, MD Senior Vice President, Operations Dignity Health Michelle Schreiber, MD Director, Quality Measurement and Value-Based Incentives Group Center for Clinical Standards and Quality Centers for Medicare & Medicaid Services TOP THREE REASONS TO ATTEND A robust agenda featuring all-new content to meet the evolving needs of safety leaders Meaningful opportunities to network with fellow leaders committed to transforming care Actionable insights for advancing on your organization’s journey to Zero Harm 1 Register Online | pressganey.com/events 2 3 1 Lisa Shannon Executive Vice President & Chief Operating Officer Allina Health Gary Yates, MD Partner, Transformational Advisory Services Press Ganey Steven Linn, MD, MPH Chief Medical Officer Inspira Health Network KEYNOTE ADDRESS Rod Hochman, MD President & Chief Executive Officer Providence St. Joseph Health Jim Merlino, MD Chief Transformation Officer Press Ganey Lynn Myers, MD, CPC, CHC SVP, Chief Medical and Quality Officer Texas Health Physicians Group “Enlightening and motivating to see so many others on this safety journey and willing to support each other’s success.” – 2018 Summit Attendee

TOP THREE REASONS TO ATTEND A robust agenda 2 3 … · Grand Hyatt Denver 1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234 TRAVEL RECOMMENDATIONS The Denver International

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Page 1: TOP THREE REASONS TO ATTEND A robust agenda 2 3 … · Grand Hyatt Denver 1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234 TRAVEL RECOMMENDATIONS The Denver International

SUMMIT HOSTCraig Clapper, PE, CMQ/OE Partner, Transformational Advisory Services Press Ganey

SUMMIT HOSTCarole Stockmeier, MHAPartner, Transformational Advisory Services Press Ganey

Timothy PehrsonPresident & Chief Executive Officer INTEGRIS

Todd Strumwasser, MD Senior Vice President, Operations Dignity Health

Michelle Schreiber, MDDirector, Quality Measurement and Value-Based Incentives Group Center for Clinical Standards and Quality Centers for Medicare & Medicaid Services

TOP THREE REASONS TO ATTEND

A robust agenda featuring all-new content to meet the evolving needs of safety leaders

Meaningful opportunities to network with fellow leaders committed to transforming care

Actionable insights for advancing on your organization’s journey to Zero Harm

1 Register Online | pressganey.com/events

2 31

Lisa ShannonExecutive Vice President & Chief Operating Officer Allina Health

Gary Yates, MDPartner, Transformational Advisory Services Press Ganey

Steven Linn, MD, MPHChief Medical Officer Inspira Health Network

KEYNOTE ADDRESSRod Hochman, MD President & Chief Executive Officer Providence St. Joseph Health

Jim Merlino, MDChief Transformation Officer Press Ganey

Lynn Myers, MD, CPC, CHCSVP, Chief Medical and Quality Officer Texas Health Physicians Group

“Enlightening and motivating to see so many others on this safety journey and willing to support each other’s success.”

– 2018 Summit Attendee

Page 2: TOP THREE REASONS TO ATTEND A robust agenda 2 3 … · Grand Hyatt Denver 1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234 TRAVEL RECOMMENDATIONS The Denver International

Safety & Reliability Culture 101

Margaret I. Mikula, MDVice President and Chief Quality Officer Penn State Health

Shannon Sayles, RN, MS, MASenior Manager, Transformational Advisory Services Press Ganey

Optimizing Workforce Safety Through High Reliability

Alan Bennett, BSIE, MBA, LSSBB, CPPS Manager, Transformational Advisory Services Press Ganey

ROUNDTABLE DISCUSSIONSOur interactive Roundtable Discussions offer attendees the opportunity to participate in intensive and collaborative discussions that explore topics and issues specific to leadership, integrating safety, quality, and experience of care, establishing and maintaining a culture of safety, and strategies to aid you in your mission of Zero Harm. Each session will be led by senior HPI Press Ganey consultant partnered with leaders from high-performing organizations to offer deep insight and measurable solutions to help you improve care.

Ken Smith, CHSP, CIE, CHCMCorporate Director, Associate Safety SCL Health

Beyond SSER – Measuring Failures in Psychological Harm and Patient Experience Gia DeMichele, MAProgram Director, Culture of SafetyChandler Regional & Mercy Gilbert Medical Centers Dignity Health

Dave Varnes, CDR, USN (Ret.), MSAESenior Manager, Transformational Advisory ServicesPress Ganey

12:30 – 1:30 p.m.

1:45 – 2:45 p.m.

Taking Your Tiered Huddles to the Next Level

Shannon Phillips, MD, MPHChief Patient Experience Officer Intermountain Healthcare

2 Register Online | pressganey.com/events

Tami Strong, BSN, RN, MSN-HCQDirector, Transformational Advisory ServicesPress Ganey

“The summit was extraordinary and I learned from leaders who are measurably improving patient safety. If I am able to attend only one conference in 2019, it is the Safety & High Reliability Executive Summit.”

– 2018 Summit Attendee

Page 3: TOP THREE REASONS TO ATTEND A robust agenda 2 3 … · Grand Hyatt Denver 1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234 TRAVEL RECOMMENDATIONS The Denver International

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Day One – Wednesday, June 19

7:00 – 8:00 a.m. Breakfast & Registration

8:00 – 8:15 a.m. Welcome Remarks Carole Stockmeier, Press Ganey

8:15 – 9:00 a.m. KEYNOTE ADDRESS Rod Hochman, MD Providence St. Joseph Health

9:00 – 9:45 a.m. A Framework for Leading Systemwide Safety Culture Timothy Pehrson, INTEGRIS

9:45 – 10:15 a.m. Break

10:15 – 11:30 a.m. Engaging Medical Staff in Culture Transformation Gary Yates, MD, Press Ganey Lynn Myers, MD, Texas Health Physicians Group Steven Linn, MD, Inspira Health Network

11:30 a.m. – 12:30 p.m. Networking Lunch

12:30 – 1:30 p.m. ROUNDTABLE: Safety & Reliability Culture 101 Margaret I. Mikula, MD, Penn State Health Shannon Sayles, Press Ganey

ROUNDTABLE: Beyond SSER – Measuring Failures in Psychological Harm and Patient Experience Gia DeMichele, Dignity Health Dave Varnes, Press Ganey

1:30 – 1:45 p.m. Break

1:45 – 2:45 p.m. ROUNDTABLE: Taking Your Tiered Huddles to the Next Level Shannon Phillips, MD, Intermountain Healthcare Tami Strong, Press Ganey

ROUNDTABLE: Optimizing Workforce Safety Through High Reliability Ken Smith, SCL Health Alan Bennett, Press Ganey

2:45 – 3:00 p.m. Break

Day One – Wednesday, June 19 (cont’d)3:00 – 4:30 p.m. Panel: Hiring for Sustainment Craig Clapper, Press Ganey Lisa Shannon, Allina Health Todd Strumwasser, MD, Dignity Health

4:30 – 4:45 p.m. End of Day Remarks

5:00 – 8:00 p.m. Networking Reception

Day Two – Thursday, June 20

7:00 – 8:00 a.m. Breakfast

8:00 – 8:45 a.m. Leveraging Safety & High Reliability to Accelerate Transformation Jim Merlino, MD, Press Ganey

8:45 - 9:15 a.m. Networking Break

9:15 – 10:15 a.m. The State of Safety & Reliability in Value-Based Systems Michelle Schreiber, MD Centers for Medicare & Medicaid Services

10:15 – 10:30 p.m. Break

10:30 – 11:30 a.m. Structure in Leadership Craig Clapper, Press Ganey

11:30 a.m. – Noon Closing Remarks

AGENDA

Register Online | pressganey.com/events

“The summit was extraordinary and I learned from leaders who are measurably improving patient safety. If I am able to attend only one conference in 2019, it is the Safety & High Reliability Executive Summit.”

– 2018 Summit Attendee

Page 4: TOP THREE REASONS TO ATTEND A robust agenda 2 3 … · Grand Hyatt Denver 1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234 TRAVEL RECOMMENDATIONS The Denver International

Grand Hyatt Denver1750 Welton Street, Denver, CO 80202 Phone: 303.295.1234

TRAVEL RECOMMENDATIONSThe Denver International Airport (DEN) is approximately 25 miles (40 mins) from the Grand Hyatt Denver. We encourage attendees to arrive the evening of Tuesday, June 18 as the summit begins on Wednesday, June 19 with breakfast at 7:00 a.m. Attendees should plan to depart the summit after noon on June 20, when sessions conclude.

REGISTRATIONThe Summit registration fee is $395 per person. Register online to reserve your spot. Registration is open only to current Press Ganey clients.

CANCELLATIONSCancellations must be sent in writing to [email protected]. To receive a full refund, cancellations must be made three business days prior to the event. If cancellations are made after that time, or if a registrant does not attend, the full registration fee will be charged.

ATTENDEE SUBSTITUTIONIf you’ve registered for the Summit, but can no longer attend and would like to send someone in your place, you must cancel your registration by sending an email to [email protected]. You must then register the new attendee online.

CONTINUING EDUCATION CREDITSIn support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, Press Ganey is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Press Ganey maintains responsibility for this course. Social workers completing this course receive up to 9 continuing education credits.

Please email your questions about continuing education to [email protected].

Hotel Information

Please contact the hotel directly to make reservations, cancellations or changes to your hotel reservations. For your convenience, a block of rooms has been reserved. Mention Press Ganey when booking. Space is limited; register early. Hotel accommodations are not included in the registration fee. To extend your stay, please contact the hotel.

4 Register Online | pressganey.com/events