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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
TOPAZ™ Touch Series
Hardware User Manual
1
Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Our Full Product Range
Full details of all TOPAZ™ products available can be found by visiting our web site
www.topazdigital.com
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Safety Instructions
Please keep the display away from any heat sources such as radiators or
direct sunlight. Place the display in a stable and well‐ventilated place.
Please handle with care as this product contains glass
The holes or openings on the display are designed for ventilation. Do not
cover or block the ventilation holes or openings with any objects.
Remove protective covering from the screen before you use the display.
Shut off the power supply before cleaning. Use a soft lint‐free cloth instead
of a tissue to wipe the screen.
You may use a glass cleaner to clean the product as required. However,
never spray the cleaner directly onto the display surface.
Do not attempt to repair this product yourself. Any modification to the
product or repair carried out that is not done with our authorization may
invalidate the warranty and could be potentially dangerous.
If you have a problem that cannot be solved using the "Troubleshooting"
guidelines, please contact your supplier or visit the Technical Support section on
our web site www.topazdigital.com .
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Quick Start Guide (Windows 7)
This section of the guide allows quick setup and use of the unit. Please refer to the main part of the
User Guide for full information on use of the unit.
Please follow the steps detailed below:
1. Connect your PC to the mains via the power outputs located inside the unit (using either C6 or C14
connectors) and ensure that there is a mouse connected to it.
2. Plug in the unit’s power supply to the mains outlet – this should power on both PC and screen.
3. Connect the screen to the PC via the VGA Cable and link the screen’s Infrared touch sensors to the
PC via the USB cable (as shown below).
Figure 1 Screen to PC Connections
4. Access the display options from your Control Panel or right-click on your Desktop and choose
“Screen resolution”.
5. Select the “Orientation” dropdown menu then click on “Portrait (flipped)”.
6. Click “OK” and your screen contents and operations will now be rotated 90° clockwise.
7. You may be asked “Do you want to keep these display settings?” click on “Keep changes”.
8. The screen should now be acting as a monitor and allowing you to use your finger as a mouse on the
screen displaying the PC’s contents.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Contents:
1. Introduction.................................................................................................................................................. 6
1.1 Box Contents .................................................................................................................................. 6
1.2 Product Overview ......................................................................................................................... 6
1.3 Remote Control ............................................................................................................................. 7
1.4 Replacing the Remote Control Battery .................................................................................... 8
1.5 Menu Operation ............................................................................................................................. 9
1.6 Inputs .............................................................................................................................................. 11
2. Set Up .......................................................................................................................................................... 12
2.1 Connecting to PC ........................................................................................................................ 12
2.2 Changing your display to portrait mode ................................................................................. 14
2.2.1 (Windows 7) ......................................................................................................................... 15
3. F.A.Qs and Troubleshooting Guide ........................................................................................................ 16
3.1 My Touch Screen is not displaying what is on my PC........................................................... 16
3.1.1 Input Source .......................................................................................................................... 16
3.1.2 Display/monitor button on keyboard .............................................................................. 16
3.2 My display turns itself OFF when it’s not connected to my PC ........................................ 17
3.2.1 Power saving function ......................................................................................................... 17
3.3 My screen is displaying video signal but touch function is disabled .................................. 17
3.4 My Touch Service software is displaying the message “Have not linked equipment”
even though I have.......................................................................................................................................... 18
4. Full Range Specifications .......................................................................................................................... 20
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Table of Figures Figure 1 Screen to PC Connections .................................................................................................................. 3
Figure 2 Screen to PC Connections .................................................................................................................. 4
Figure 3 Product Overview ................................................................................................................................. 7
Figure 4 Screen Inputs ........................................................................................................................................ 11
Figure 5 Screen to PC Connections ................................................................................................................ 12
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
1. Introduction
Congratulations on your purchase of your TOPAZ™ Freestanding Touch Display. Please read carefully
and follow all instructions in the manual before first use.
The product should not be exposed to liquids dripping or splashing and no liquid filled objects, such as
vases, should be placed on the product.
For user convenience, a number of operations can be performed through the remote control.
Attention:
1. Do not change any default settings unnecessarily
2. Keep the product far away from water during installation and use.
1.1 Box Contents
1x TOPAZ Touch Series Freestanding Display
1x VGA Cable
1x USB Cable
1x CD (User Manual)
1x Remote Control
1.2 Product Overview
Figure 2 Product Overview
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
1.3 Remote Control
Button Function
Power Power ON or OFF
Mute Disable audio
⓿-❾ Numbers for time input
-/-- Input multiple numbers
MODE Signal input select
← Left navigation button
↑ Up navigation button
→ Right navigation button
↓ Down navigation button
OK Confirm selection
MENU Open/close menu settings
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
1.4 Replacing the Remote Control Battery
1. Open the battery cover
2. Take out the battery box in the right direction as shown in the picture below
3. Remove the used battery
4. Insert the new battery with its terminals corresponding to the indicator
5. Put the cover back in
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
1.5 Menu Operation
The Menu includes the following sub-menus: Picture, Sound, System, Function and Geometry.
When using the Remote Control please ensure that it is no more than 20cm away from the
sensor. This close proximity control feature is to ensure that you only control the desired device
if there are others in its vicinity.
Press “MENU” to enter Main Menu, press ←→ to select the right sub-menu and ↑↓ to select the
desired item, press “OK” to confirm selection. Press → where instructed to confirm section. Press
“menu” at any time to go back or exit.
PICTURE SOUND SYSTEM FUNCTION GEOMETRY
Picture
As with all settings these can be adjusted and changed back to default at any time.
CONTRAST 50
BRIGHTNESS 50
COLOR TEMP <NORMAL> or WARM/COOL/USER DEFINED
SCALE
AUTO
PICTURE MODE <STANDARD> or DYNAMIC/SOFT/USER DEFINED
Sound
EQUALIZER 120
500
1.5K
5K
10K
50
50
50
50
50
BALANCE 0 (LEFT/RIGHT SOUND
DISTRIBUTION)
SOUND MODE <USER> or STANDARD/MOVIE/MUSIC
SURROUND <OFF> or ON
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
System
Here you can change all of the On Screen Display (OSD) settings such as menu brightness and how long
it displays for. This sub-menu also includes the fan settings so you can set what temperature the internal
fan activates.
OSD LANGUAGE <ENGLISH> or 中文
OSD H-POSITION 50 (HORRIZONTAL POSITION OF THE MENU)
OSD V-POSITION 50 (VERTICAL POSITION OF THE MENU)
OSD DURATION 15 (NUMBER OF SECONDS MENU WILL DISPLAY
FOR)
OSD HALFTONE 50 (BRIGHTNESS OF THE MENU)
TEMPERATURE XX (INTERAL TEMPERATURE)
FAN ACTIVE 30 (TEMPERATURE AT WHICH FANS BECOME
ACTIVE)
RESET > (RESETS ALL SETTINGS BACK TO DEFUALT)
Function
TIMER CURRENT TIME – XX.XX
TURN OFF TIME – 00.00
TURN ON TIME – 00.00
<OFF> or
ONCE/EVERYDAY
CURRENT X 1 (VIDEO WALL FUNCTION)
CURRENT Y 1
TOTAL X 1
TOTAL Y 1
LEFT EDGE 0
UP EDGE 0
RIGHT EDGE 0
DOWN EDGE 0
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Geometry
H-POSTION
V-POSTION
CLOCK
PHASE
Switching between inputs
In order to change input sources,please select “MODE” on the remote control and then scrolling
down to the desired input source and select by pressing “→”.
PC (VGA)
HDMI
DVI
AV1
AV2
YPBPR
1.6 Inputs
VGA – Video Graphics Array Signal Input (RECOMMENDED)
HDMI – High Definition Multimedia Interface Signal Input
DVI – Digital Video Interface
YPbPr – Component Signal Input
Video In (AV) – Composite Signal Input (X2)
Figure 3 Screen Inputs
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
2. Set Up
2.1 Connecting to PC
There is space inside the unit for a small form factor PC. As well as being internally powered, the PC
must be connected to the touch screen in two ways: visually and interactively. The recommended visual
connection is via the VGA Cable (included) meaning that the display acts like a monitor for the PC. The
touch function is achieved by linking the Infrared touch sensors around the screen to the PC via the
USB Cable inside (DO NOT connect this yet unless you are using a PC with Windows 7
Operating System).
Figure 4 Screen to PC Connections
IMPORTANT: Be sure to connect the PC to the USB port on the side of the input panel
and NOT the one adjacent to the other inputs.
Computer Touch screen Description
VGA Output VGA input Computer drives the video display on the monitor
Touch Input (USB) Touch Output (USB) Feedback from the touch monitor to the PC on where
has been touched on the screen
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Begin by connecting your PC to the mains via the power outputs located inside the unit (using either C6
or C14 connectors) and ensure that there is a mouse connected to it. Next, Plug in the unit’s power
supply to the mains outlet – this should power on both PC and screen. Connect the screen to the PC
via the VGA cable ONLY (as shown above). Before taking any more steps ensure that the screen is
sourcing its display from the PC. This is done by first pressing “MODE” and then scrolling down to
the desired input source (PC) and select by pressing “→”.
PC (VGA)
HDMI
DVI
AV1
AV2
YPBPR
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
2.2 Changing your display to portrait mode
2.2.1 (Windows 7)
First ensure that you have connected to touch screen to the PC via the VGA cable. Still using your
mouse access the display options from your Control Panel or right-click on your Desktop and choose
“Screen resolution”.
Select the “Orientation” dropdown menu then click on “Portrait (flipped)”.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Click “OK” and your screen contents and operations will now be rotated 90° clockwise.
You may be asked “Do you want to keep these display settings?” click on “Keep changes”.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
3. F.A.Qs and Troubleshooting Guide
3.1 My Touch Screen is not displaying what is on my PC
3.1.1 Input Source
Your Touch Screen may be sourcing its display from another input. First connect the Serial Control
Box to the screen via the CAT5 port (marked REMOTE KEY BOARD on “Inputs” diagram Figure 2).
When using the Remote Control please ensure that it is no more than 20cm away from the sensor on
the Serial Control Box. This close proximity control feature is to ensure that you only control the
desired device if there are others in the area. Press “MODE” and then scroll down to the desired input
source and select by pressing “→”.
PC (VGA)
HDMI
DVI
AV1
AV2
YPBPR
3.1.2 Display/monitor button on keyboard
Your keyboard may have a display/monitor button on it, especially if you are using a laptop. If your
Touch Screen does not display the content of the PC try hitting this button before contacting your
supplier.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
3.2 My display turns itself OFF when it’s not connected to my PC
3.2.1 Power saving function
If your Touch Screen display is powered ON without being connected to a PC via a visual signal (e.g.
VGA, DVI etc.) it will automatically power OFF within a few minutes. If your Touch Screen display is
not being supplied with a video signal it will power OFF so ensure that video signal connection is
connected properly. Also you must ensure that the Touch Screen is accessing the correct input. To do
this you must first connect the Serial Control Box to the screen via the CAT5 port (marked REMOTE
KEY BOARD on “Inputs” diagram Figure 2). When using the Remote Control please ensure that it is
no more than 20cm away from the sensor on the Serial Control Box. This close proximity control
feature is to ensure that you only control the desired device if there are others in the area. Press
“MODE” and then scroll down to the desired input source and select by pressing “→”.
PC (VGA)
HDMI
DVI
AV1
AV2
YPBPR
3.3 My screen is displaying video signal but touch function is
disabled
Please ensure the Touch Screen is connected to the PC via the USB Cable. Go through the steps in
Section 2.1 to do this correctly.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
3.4 My Touch Service software is displaying the message “Have not
linked equipment” even though I have.
If you are using a Windows XP PC and you have installed the driver software it should be able to detect
the new hardware once you have connected it via the USB cable. If installation is compete and
connections have been made you should NOT see the following:
If, however, you see this message you should begin by disconnecting the USB cable and restarting the
PC. Once your PC has powered back up launch the Touch Service software and reconnect it to your
touch screen via the USB cable, then you should see this message:
Give this a few seconds and once the PC has detected the touch screen you will see this message:
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
Your PC and touch screen should now be linked interactively. Finally, still using your mouse, click the
“Settings” button then under the “Rotation setting” dropdown menu select “270°” and click
“OK”.
This should calibrate your screen. Your screen should now be a fully functioning touch screen display.
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Design Led – Solutions Driven
42” multimedia Full HD
TOPAZ™ Touch Series
Hardware User
Manual
4. Full Touch Screen Range Specifications
Specifications 46” 55” Part Number TPZ-TS-46FS TPZ-TS-55FS
Unit Size (WxHxD mm) 717x1787x80 827x1947x80
Display Area (mm) 578.7x1024.1 686.4 x 1215.6
Aspect Ratio 9:16
Resolution 1920x1080
Brightness (cd/m2) 500
Contrast Ratio 4000:1 typ 5000:1 typ
Viewing Angle 178°
Colour 16.7M
Response Time (ms) 8
Colour Temperature 10000k
Life Time (hours) 50000
Power Consumption (W) 370 450
Inputs VGA, HDMI, Auido (5mm), USB
Outputs Video, Audio
Touch Resolution (interpolation) 4096×4096
Operating System Windows7, Windows2000/XP/2003/Vista
Response Time (ms) ≤16
Power <2W
Ports (inputs) USB
Typical Touch Accuracy (mm) ≥5.2
Voltage +4.75VDC-5.25VDC
Operating Temperature -20°to 60°
Storage Temperature -40°to 70°
Operating/Storage Humidity 10% ~ 90%RH