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topcerts offers Apple 9L0-010 questions and answers for your Macintosh Service Certification Exam exam preparation. Download 9L0-010 free sample to check the quality.
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Apple 9L0-010
Macintosh Service Certification Exam
10 Q&A
Version DEMO
http://www.topcerts.com/9l0-010.htm
Leading the way in IT testing and certification tools, www.TopCerts.com
- 2 -
Important Note, Please Read Carefully
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Use the offline Testing engine product topractice the questions in an exam environment.
Build a foundation of knowledge which will be useful also after passing the exam.
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Explanations
This product does not include explanations at the moment. If you are interested in
providing explanations for this exam, please contact [email protected].
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www.prep2pass.com Q: 1 You are preparing to replace faulty RAM inside a Mac
mini (Mid 2010). What should be used to open the bottom cover?
A. Putty knife
B. Philips #00 screwdriver
C. Mac mini (Mid 2010) Logic Board Removal Tool
D. Your hands, no tools are required for this procedure
Answer: D
www.prep2pass.com Q: 2 Which of the following measurements is an example of an
appropriate use of a multimeter when troubleshooting a Mac.?
A. Measure logic board battery voltage.
B. Measure high voltage going to a CRT.
C. Measure AC current going to an optical drive.
D. Measure digital signals on the main processor.
Answer: A
www.prep2pass.com Q: 3 You require additional information about a specific
problem with a customer's Mac. Which one of the following resources is the
Apple-recommended choice for researching the problem?
A. Downloads
B. Discussions
C. User's manual
D. Apple support articles
Answer: D
www.prep2pass.com Q: 4 Which section of any Apple Technician Guide is the
BEST place to look for instructions for replacing an internal component?
A. Views
B. Basics
C. Take Apart
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- 4 -
D. Troubleshooting
Answer: C
www.prep2pass.com Q: 5 According to Apple Technician Guides, what should be
completed before performing any take-apart steps when replacing a part in any
Apple product?
A. Disconnect and reconnect all internal cables.
B. Lay the product on its side so it will not fall over.
C. Discharge the CRT and establish an ongoing ground.
D. Gather all necessary tools and perform all preliminary steps.
E. Order all available service parts for the appropriate configuration of the product.
Answer: D
www.prep2pass.com Q: 6 Which TWO details are derived from entering an Apple
product's serial number into the Online Service Assistant section of the Apple
Support web page? SELECT TWO
A. Mac OS version
B. Warranty status
C. AppleCare name
D. Installed memory
E. Number of USB ports
Answer: B, C
www.prep2pass.com Q: 7 A customer asks about RAM speed requirements to
upgrade his Mac. To which Apple support site resource should you refer this
customer?
A. Downloads
B. Discussions
C. Specifications
D. Technician Guide
Answer: C
Leading the way in IT testing and certification tools, www.TopCerts.com
- 5 -
www.prep2pass.com Q: 8 What component of a Mac mini (Early 2009) logic board
requires use of an anti-static foam support to avoid damage?
A. EMI clips
B. Video card
C. Large heat sink
D. Battery connector
Answer: A
www.prep2pass.com Q: 9 Which of the following is a valid precaution you should
take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?
A. Reset the SMC.
B. Remove the hard drive.
C. Disconnect the optical drive.
D. Disconnect the main battery.
Answer: D
www.prep2pass.com Q: 10 Which of the following is a valid precaution you should
take while working inside an iMac (27-inch, Mid 2010) system that is plugged into
AC power but has not yet been powered on?
A. Do not turn the unit upside-down.
B. Avoid putting your fingers near the fans.
C. Make sure you are NOT wearing a grounded ESD wrist strap.
D. Do not touch the processor heat sink because it could burn your fingers.
Answer: C