Topic 4 - Meeting

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    BUSINESS COMMUNICATION

    MGT269

    MEETING

    PURPOSE

    REQUISITES OF

    VALID MEETING

    TYPES

    DOCUMENTS

    REQUIRED

    PROCEDURES

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    Definition:

    Meeting is an act or process of coming

    together;

    an assembly for a common purpose

    4

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    Preparing for Meetings

    Decide on the purpose.

    Select participants.

    Choose an appropriate location.

    Set and follow an agenda.

    MAKE

    DECISIONS

    SOLVEPROBLEM

    PROVIDEINFORMATION

    OBTAIN

    INFORMATION

    AIR

    GRIEVANCEDEVELOP

    COOPERATION

    PURPOSE OF MEETING

    ADVANTAGES OF MEETING :-

    BRING TOGETHER MORE INFORMATION

    MAKE INFORMATION AVAILABLE TO EVERYONE

    DEVELOP IDEAS AND FIND SOLUTION

    IMPROVED COMMUNICATION

    KNOW THE ATTITUDES OF EMPLOYEESCREATE INVOLVEMENT AND INTEREST

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    Conducting and Participating

    in Meetings

    Keep the meeting on track

    Follow parliamentary procedure

    Encourage participation

    Close and follow up

    TYPES OF

    MEETINGINFORMAL MEETING

    FORMAL MEETING

    Letter of notification

    At least a week before the meetings date

    Accompanied by an agenda

    Discussion are recorded/minuted

    Called at short notice by notes or WOM

    Discuss emergency matters or problems No strict agendas or a record of minutes but considered

    a good practice for participation and valuable contribution

    (1) The Inaugural General Meeting

    (2) The Annual General Meeting

    (3) The Extraordinary General Meeting(4) The Committee Meeting

    (5) The Subcommittee Meeting

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    a. The Inaugural General Meeting

    To decide the formation of a new society/ club/

    organization

    Once decided, it should be formed

    The societys constitution are formulated

    Constitution is the society framework

    Objectives should be defined clearly

    Societys name, purpose, and number of executives

    must be stated

    and standing orders are also formulated

    Rules governing the procedure of the meetings

    Rules dealing with the members

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    b. The Annual General Meeting

    Held once a year

    To elect the officials of the committee

    To receive reports

    Give members an opportunity to speak

    c. The Committee Meeting

    Held to discuss day-to day affair

    d. The Subcommittee Meeting

    Held by members of general committee

    To perform task that does not require the attention of othercommittee members

    Can be conducted informally

    e. The Extraordinary General Meeting

    Called to discuss urgent matters which cannot wait until the

    next AGM

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    1. Management Meetings

    Attended by a group of managers from differentdepartment e.g. HRM, Finance, R&D, Production, QualityAssurance managers

    Discuss on specific matters, report on progress andreceived progress report

    Discuss on the launching campaign for a new product.

    2. Departmental Meetings

    Attended by head of certain sections in a department e.g.in Quality Assurance Department head of documentcontrol section, quality control section, engineeringsection etc.

    Discuss on specific matters, information can be passed onand report received.

    REQUISITES OF VALID MEETING

    PROPERLY CONVENED

    Requirements;-1) Not ice sent

    2) Notice given a least a few days before

    3) Notice free from confuse or mistake

    4) Notice must have all important details

    5) Secretary must issue the notice

    PROPERLY CONSTITUTEDRequirements;-

    1) Chairmans appointment valid

    2) Have quorum to start meeting

    3) Have quorum during meeting

    PROPERLY CONDUCTED

    Requirements;-

    1) Held according with regulations

    governing the meeting

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    DOCUMENTS OF MEETING

    NOTICE

    AGENDA

    MINUTES

    - Summon or call person for meeting- Purpose :- inform about the meeting

    - List of items/programs

    in the meeting

    - Purpose:- give meeting

    direction and point to discuss

    - Official written account of meeting

    - Write by secretary

    -Must accurate, correct and free from ambiguity

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    1. Notice

    To inform, remind members of the date, time and place ofthe next meeting.

    Remember to include;

    The name of the society or group/company

    The heading Notice of Meeting

    The day, date, and time

    The place

    The signature, name and designation of the personissuing the notice (usually the secretary)

    The date notice is issued.

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    NOTICENOTICE

    HRM DEPARTMENTHRM DEPARTMENT

    A Meeting Of Staff Training Unit Will Be Held On

    Day: Wednesday

    Date: 27 August 2008

    Time: 2.30 pmPlace: Committee Meeting Rooms

    A copy of the Agenda is attached

    *Attendance are compulsory. Please contact me if you cannot

    attend.

    ErliErli Ella

    Secretary20 August 2008

    26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com

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    2. Agenda

    A list of items to dealt with at a meeting

    Arranged in list form and numbered, in order whichtopics are to be dealt with in order of importance

    Known also as a program for a meeting

    The chairman decides what items should beincluded

    The secretary prepares copies of it

    The secretary sends a copy to each member usuallyabout a week before the meeting

    This enable members to think about the businessthat will be discussed at the meeting

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    AGENDAAGENDA

    26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com

    1. Chairmans open the meeting

    2. Apologies for absence

    3. Minutes of Meeting held on previous meeting

    4. Matters arising from the minutes: Raffles prizes Complaints about air-conditioning Technicians overtime

    5. Correspondence

    6. Report on computer training session

    7. Recruitment of Assistant Training Manager (report attached)

    8. Any other business

    9. Date, time, and place of next meeting.

    AAG/ee

    20 Aug 2008

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    3. Minutes

    An official written record of a meeting

    Provide a grounds for taking action and record a historyof transaction for future reference.

    Should have following items:-

    - Title identifying the meeting, Time, venue

    - Name of members present and absent

    - Chairman address

    - Minutes and matters arise of previous meeting

    - Any correspondence or report

    - Date and time next meeting

    - Closing

    - Signature of chairman and person who record the minutes

    NO DISCUSSIONS DUE DATE ACTION BY

    1.

    2.

    3.

    Chairmans open the meeting

    Convey his thanks to all present

    Apologies For Absence

    No apologies were received

    Minutes of Last Meeting

    The chairman asked the members to

    correct an error on item 3.1 where

    the figure RM 1200 should read RM

    12,000. After the correction minutes

    were approved and signed by

    chairman as a correct record.

    Immediate Secretary

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    Minutes of the Staff Training Unit MeetingDate: 27 August 2 008

    Time: 2.30 pm

    Place: Committee Meetings Room

    Present:

    1. En. Nubair i Far is (Cha irman) 5 . En. Bad ri Ayie

    2. Pn. Erli Ella (Secretary) 6. Pn. Nurdiyana A.R

    3. Pn. Shayu Zak 7. En Abdillah Jamal

    26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com

    NO DISCUSSIONS DUE DATE ACTION BY

    4. Matters Arising

    i. Raffles PrizesHas been distributed to all the

    winners on 4 Aug 2007

    ii. Complaints about the Air-

    Conditioning

    It has been repaired and the

    training room is much more

    comfortable & conducive for

    training. Done on 24 Aug 2007

    iii. Technicians overtime

    It was resolved that technician on duty

    after office hour be given

    overtime following the rate

    outlined by the HRM

    department.

    Immediate

    En. Khairul Amri

    En. Ikwan

    Karib

    En. Ikhwan Karib

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    26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com

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    NO DISCUSSIONS DUE DATE ACTION BY

    5.

    5.

    9.

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    Correspondence

    1. A letter from Cik Hafiza Mamatwas

    readcongratulating the organizer

    for job well done & she had

    acquired a number of new

    computer skill that she couldnt find

    anywhere else.

    2. Secretary to reply the letter of

    thanks.

    Report on Computer Training Session

    Etc.etc

    Date, time of next meeting

    Saturday, 26 Septem ber 2008, 9.00am at

    the Committee Room.

    There being no further business, the

    meeting closed at 4.00pm

    ..

    CHAIRMAN

    20 August 2008

    By next meeting

    XXXXXXX

    Pn. Nur RA

    Pn. Nasreeja

    Pn. Nur RA

    All

    SECRETARY

    20 August 2008

    26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com

    Chairman calls the meeting to order and make the opening

    Attendance checked

    Minutes from previous meeting are read

    Matters arise from previous meeting considered

    Any correspondence is presented

    Reports are presented

    The business for which the meeting is called will be deal with

    Any other business matters

    The tentative date, place and time for next meeting will be fix

    Closing by chairman and thank the members

    COMMITTEE MEETING

    Chairman calls the meeting to order and make the opening Attendance checked

    Minutes from previous meeting are read

    Chairman give general view of the organizations past year activities

    Secretary and Treasurer present their report

    Discussion

    Election of new officers and Executive Committee

    Special business will be discussed

    Any other business will be discussed

    Closing by chairman and thank the members

    ANNUAL MEETING

    TYPES OF

    COMMITTEE

    The Executive

    Committee

    The Executive

    Committee

    The Joint

    Committee

    The Joint

    Committee

    The Ad-hocCommitteeThe Ad-hocCommittee

    The SubcommitteeThe Subcommittee

    The StandingCommittee

    The StandingCommittee

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    A Committee is a specified number of people towhom the members commit the management ofthe society. There are five types of committee

    1. The Executive Committee

    Elected at AGM

    Leading committee in any organization

    To administer and be responsible to

    the society.

    Very wide executive power

    Consist of chairman, vice chairman, secretary,treasurer and others

    Ex-officio may also attend.

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    2. The Standing Committee

    Appointed by the Executive committee to deal withthe separate section of the work such as finance,education, welfare and public relations

    They are permanent committee whose members areappointed on one year basis, by the parent body

    The chairman of the standing committee is a memberof the executive body and can make a report in thecourse of attending the meeting

    3. The Sub-Committee

    Appointed by any committee for decentralization

    Small, specialized and purely advisory

    Automatically ceases when appointing committeegoes out of office

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    4. The Ad-hoc Committee

    Appointed by any committee A temporary committee,

    appointed for a purpose

    Advisory function

    Exist until the work appointed is finished

    Sometime expert are appointed

    5. The Joint Committee

    Set up by two or more societies to deal with similar

    problem

    Appointment made by executive committees

    Function to coordinate the work of various

    organizations