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8/4/2019 Topic 4 - Meeting
1/7
8/9/2010
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BUSINESS COMMUNICATION
MGT269
MEETING
PURPOSE
REQUISITES OF
VALID MEETING
TYPES
DOCUMENTS
REQUIRED
PROCEDURES
3
Definition:
Meeting is an act or process of coming
together;
an assembly for a common purpose
4
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Preparing for Meetings
Decide on the purpose.
Select participants.
Choose an appropriate location.
Set and follow an agenda.
MAKE
DECISIONS
SOLVEPROBLEM
PROVIDEINFORMATION
OBTAIN
INFORMATION
AIR
GRIEVANCEDEVELOP
COOPERATION
PURPOSE OF MEETING
ADVANTAGES OF MEETING :-
BRING TOGETHER MORE INFORMATION
MAKE INFORMATION AVAILABLE TO EVERYONE
DEVELOP IDEAS AND FIND SOLUTION
IMPROVED COMMUNICATION
KNOW THE ATTITUDES OF EMPLOYEESCREATE INVOLVEMENT AND INTEREST
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Conducting and Participating
in Meetings
Keep the meeting on track
Follow parliamentary procedure
Encourage participation
Close and follow up
TYPES OF
MEETINGINFORMAL MEETING
FORMAL MEETING
Letter of notification
At least a week before the meetings date
Accompanied by an agenda
Discussion are recorded/minuted
Called at short notice by notes or WOM
Discuss emergency matters or problems No strict agendas or a record of minutes but considered
a good practice for participation and valuable contribution
(1) The Inaugural General Meeting
(2) The Annual General Meeting
(3) The Extraordinary General Meeting(4) The Committee Meeting
(5) The Subcommittee Meeting
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a. The Inaugural General Meeting
To decide the formation of a new society/ club/
organization
Once decided, it should be formed
The societys constitution are formulated
Constitution is the society framework
Objectives should be defined clearly
Societys name, purpose, and number of executives
must be stated
and standing orders are also formulated
Rules governing the procedure of the meetings
Rules dealing with the members
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b. The Annual General Meeting
Held once a year
To elect the officials of the committee
To receive reports
Give members an opportunity to speak
c. The Committee Meeting
Held to discuss day-to day affair
d. The Subcommittee Meeting
Held by members of general committee
To perform task that does not require the attention of othercommittee members
Can be conducted informally
e. The Extraordinary General Meeting
Called to discuss urgent matters which cannot wait until the
next AGM
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1. Management Meetings
Attended by a group of managers from differentdepartment e.g. HRM, Finance, R&D, Production, QualityAssurance managers
Discuss on specific matters, report on progress andreceived progress report
Discuss on the launching campaign for a new product.
2. Departmental Meetings
Attended by head of certain sections in a department e.g.in Quality Assurance Department head of documentcontrol section, quality control section, engineeringsection etc.
Discuss on specific matters, information can be passed onand report received.
REQUISITES OF VALID MEETING
PROPERLY CONVENED
Requirements;-1) Not ice sent
2) Notice given a least a few days before
3) Notice free from confuse or mistake
4) Notice must have all important details
5) Secretary must issue the notice
PROPERLY CONSTITUTEDRequirements;-
1) Chairmans appointment valid
2) Have quorum to start meeting
3) Have quorum during meeting
PROPERLY CONDUCTED
Requirements;-
1) Held according with regulations
governing the meeting
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DOCUMENTS OF MEETING
NOTICE
AGENDA
MINUTES
- Summon or call person for meeting- Purpose :- inform about the meeting
- List of items/programs
in the meeting
- Purpose:- give meeting
direction and point to discuss
- Official written account of meeting
- Write by secretary
-Must accurate, correct and free from ambiguity
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1. Notice
To inform, remind members of the date, time and place ofthe next meeting.
Remember to include;
The name of the society or group/company
The heading Notice of Meeting
The day, date, and time
The place
The signature, name and designation of the personissuing the notice (usually the secretary)
The date notice is issued.
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NOTICENOTICE
HRM DEPARTMENTHRM DEPARTMENT
A Meeting Of Staff Training Unit Will Be Held On
Day: Wednesday
Date: 27 August 2008
Time: 2.30 pmPlace: Committee Meeting Rooms
A copy of the Agenda is attached
*Attendance are compulsory. Please contact me if you cannot
attend.
ErliErli Ella
Secretary20 August 2008
26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com
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2. Agenda
A list of items to dealt with at a meeting
Arranged in list form and numbered, in order whichtopics are to be dealt with in order of importance
Known also as a program for a meeting
The chairman decides what items should beincluded
The secretary prepares copies of it
The secretary sends a copy to each member usuallyabout a week before the meeting
This enable members to think about the businessthat will be discussed at the meeting
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AGENDAAGENDA
26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com
1. Chairmans open the meeting
2. Apologies for absence
3. Minutes of Meeting held on previous meeting
4. Matters arising from the minutes: Raffles prizes Complaints about air-conditioning Technicians overtime
5. Correspondence
6. Report on computer training session
7. Recruitment of Assistant Training Manager (report attached)
8. Any other business
9. Date, time, and place of next meeting.
AAG/ee
20 Aug 2008
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3. Minutes
An official written record of a meeting
Provide a grounds for taking action and record a historyof transaction for future reference.
Should have following items:-
- Title identifying the meeting, Time, venue
- Name of members present and absent
- Chairman address
- Minutes and matters arise of previous meeting
- Any correspondence or report
- Date and time next meeting
- Closing
- Signature of chairman and person who record the minutes
NO DISCUSSIONS DUE DATE ACTION BY
1.
2.
3.
Chairmans open the meeting
Convey his thanks to all present
Apologies For Absence
No apologies were received
Minutes of Last Meeting
The chairman asked the members to
correct an error on item 3.1 where
the figure RM 1200 should read RM
12,000. After the correction minutes
were approved and signed by
chairman as a correct record.
Immediate Secretary
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Minutes of the Staff Training Unit MeetingDate: 27 August 2 008
Time: 2.30 pm
Place: Committee Meetings Room
Present:
1. En. Nubair i Far is (Cha irman) 5 . En. Bad ri Ayie
2. Pn. Erli Ella (Secretary) 6. Pn. Nurdiyana A.R
3. Pn. Shayu Zak 7. En Abdillah Jamal
26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com
NO DISCUSSIONS DUE DATE ACTION BY
4. Matters Arising
i. Raffles PrizesHas been distributed to all the
winners on 4 Aug 2007
ii. Complaints about the Air-
Conditioning
It has been repaired and the
training room is much more
comfortable & conducive for
training. Done on 24 Aug 2007
iii. Technicians overtime
It was resolved that technician on duty
after office hour be given
overtime following the rate
outlined by the HRM
department.
Immediate
En. Khairul Amri
En. Ikwan
Karib
En. Ikhwan Karib
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26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com
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NO DISCUSSIONS DUE DATE ACTION BY
5.
5.
9.
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Correspondence
1. A letter from Cik Hafiza Mamatwas
readcongratulating the organizer
for job well done & she had
acquired a number of new
computer skill that she couldnt find
anywhere else.
2. Secretary to reply the letter of
thanks.
Report on Computer Training Session
Etc.etc
Date, time of next meeting
Saturday, 26 Septem ber 2008, 9.00am at
the Committee Room.
There being no further business, the
meeting closed at 4.00pm
..
CHAIRMAN
20 August 2008
By next meeting
XXXXXXX
Pn. Nur RA
Pn. Nasreeja
Pn. Nur RA
All
SECRETARY
20 August 2008
26 Jalan Sura, 23000 Dungun(09) 848-7474 Fax: (09) 848-7475 www.arrow.com
Chairman calls the meeting to order and make the opening
Attendance checked
Minutes from previous meeting are read
Matters arise from previous meeting considered
Any correspondence is presented
Reports are presented
The business for which the meeting is called will be deal with
Any other business matters
The tentative date, place and time for next meeting will be fix
Closing by chairman and thank the members
COMMITTEE MEETING
Chairman calls the meeting to order and make the opening Attendance checked
Minutes from previous meeting are read
Chairman give general view of the organizations past year activities
Secretary and Treasurer present their report
Discussion
Election of new officers and Executive Committee
Special business will be discussed
Any other business will be discussed
Closing by chairman and thank the members
ANNUAL MEETING
TYPES OF
COMMITTEE
The Executive
Committee
The Executive
Committee
The Joint
Committee
The Joint
Committee
The Ad-hocCommitteeThe Ad-hocCommittee
The SubcommitteeThe Subcommittee
The StandingCommittee
The StandingCommittee
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A Committee is a specified number of people towhom the members commit the management ofthe society. There are five types of committee
1. The Executive Committee
Elected at AGM
Leading committee in any organization
To administer and be responsible to
the society.
Very wide executive power
Consist of chairman, vice chairman, secretary,treasurer and others
Ex-officio may also attend.
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2. The Standing Committee
Appointed by the Executive committee to deal withthe separate section of the work such as finance,education, welfare and public relations
They are permanent committee whose members areappointed on one year basis, by the parent body
The chairman of the standing committee is a memberof the executive body and can make a report in thecourse of attending the meeting
3. The Sub-Committee
Appointed by any committee for decentralization
Small, specialized and purely advisory
Automatically ceases when appointing committeegoes out of office
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4. The Ad-hoc Committee
Appointed by any committee A temporary committee,
appointed for a purpose
Advisory function
Exist until the work appointed is finished
Sometime expert are appointed
5. The Joint Committee
Set up by two or more societies to deal with similar
problem
Appointment made by executive committees
Function to coordinate the work of various
organizations