Embed Size (px)
Citation preview
Kevin Patterson, Principal Sales Consultant, Enterprise Manager
Oracle
Total Cloud Control with Oracle Enterprise Manager 12c
2 Copyright © 2011, Oracle and/or its affiliates. All rights
reserved.
Insert Information Protection Policy Classification from Slide 8
Total Cloud Control
Complete Cloud
Lifecycle Management
Integrated Cloud
Stack Management
Business-Driven Application
Management
Self-Service IT Simple and Automated Business Driven| |
• Better Performance and Scalability
• Modular, Extensible Architecture
• Easier to Manage and Diagnose
• Enhanced Security
• Web 2.0 UI: Better user experience
• Integration of acquired products
Next-generation Management Framework
Enterprise Manager 12c: Why Upgrade
• End-to-End Application Performance Management
• Fusion Application Management
• Exadata and Exalogic Management
Enhanced Application-to-Disk Management
• Self-service Provisioning, Policy Based Resource and Workload Management, Chargeback
Complete Management for Enterprise Private Cloud
Total Cloud Control
Complete Cloud
Lifecycle Management
Integrated Cloud
Stack Management
Business-Driven Application
Management
Self-Service IT Simple and Automated Business Driven| |
Applications and
Business Services
Platform as a Service
Complete Cloud Lifecycle Management
Plan
SetupMeter &
Charge
Optimize
Infrastructure
as a Service
Build
Test
Deploy
Monitor
Manage
DBaaS MWaaS
Total Cloud Control
Complete Cloud
Lifecycle Management
Integrated Cloud
Stack Management
Business-Driven Application
Management
Self-Service IT Simple and Automated Business Driven| |
RELIABILITYPERFORMANCE
SECURITY
SUPPORT
Fusion Applications Management
• Business user experience
monitoring
• End-to-end transaction monitoring
and diagnostics
• Application monitoring, alerting,
Deep, Integrated, Business-Driven
• Application monitoring, alerting,
and reporting
• Business-IT metrics correlation
• Native technical and functional
configuration management
• Application scale-out automation
Middleware Management
• Routing Topology Viewer
– Multi-tier view. Performance data overlay.
• Multi-domain Log Viewer
– Search & correlate messages across log files
• Middleware Diagnostics Advisor
New Automation to Lower TCO
– Automatic problem identification and
resolution advice
• Problem Flow Analysis
– Automatic correlation of key performance
metrics
• Provisioning Automation
– Domain scale up / out. App deploy / undeploy
Database Management
• Real Time ADDM
– Real-time analysis of hang or slow database systems (single instance or
RAC)
• Compare Period ADDM
– Detect causes, measure effects, then correlates performance across two
snapshot periods, e.g: Correlates configuration changes to a regressed SQL
Extending Database Self-Management Leadership
snapshot periods, e.g: Correlates configuration changes to a regressed SQL
• ASH Analytics
– Analyze performance across many dimensions
– Different visualizations: Stacked chart or Tree Map
• Actionable recommendations from all the above
• Mass automation for minimum downtime (out-of-place) patching and
major upgrades
Engineered Systems Management
• Integrated hardware and software
management
– Hardware schematics and alerts
– Integrated and deep software
management
Exadata and Exalogic
management
– Hardware and software topology,
configuration management
• Proactive support
– “Phone home”
– Health checks
– Patch and best practices advisory
•Virtualization Management
• Oracle VM for x86/SPARC, Zones, Containers
•Configuration Management
• Patch OS, Update Firmware,
Oracle Enterprise Manager Ops CenterComplete Management for Oracle Hardware, OS & Virtualization
• Patch OS, Update Firmware,
Configuration Compliance
•Operating System Analytics
•Maintainence
• Health Checks, Remote Management,
Phone Home
Total Cloud Control
Complete Cloud
Lifecycle Management
Integrated Cloud
Stack Management
Business-Driven Application
Management
Self-Service IT Simple and Automated Business Driven| |
Business Driven Application ManagementClouds Optimized For Business Services
Custom App
Custom App
3rd Party App
3rd Party App
Business TransactionManagement
User Experience Management
Business ServiceManagement
Are my
customers happy?Why hasn’t the
order shipped yet?
Are business
SLAs being met?
Enterprise Ready FrameworkKey Focus Areas
Robust and Extensible Infrastructure
User Interface
Security
Monitoring and Incident Management
Management Connectors
Host 1
My Oracle Support
Plug-Ins Database, WebLogic, Fusion Apps, . .
Plug-Ins Database, WebLogic, Fusion Apps, . .
Self Update
• Connectors
• Provisioning
bundles
AgentDB
Plug-InWLS
Plug-In
Robust and Extensible Infrastructure
Extensible Management Platform
Host 2
bundles
• My Oracle
Support UI
• VM templates
Plug-In Plug-In
Agent
Au
to-P
ush
Oracle Enterprise Manager
User authentication and access
control
Job system, scheduling and
blackouts
Metric collection,
thresholds,notification
Configuration discovery,
comparison and topology
Database Web Logic
Web Logic Fusion Apps
WLS Plug-In
FA Plug-In
Ma
na
ge
me
nt
Se
rvic
es
Enterprise Manager User Interface
Enterprise Manager Mobile Application
• Track and manage incidents from your
Smartphone (iPhone, iPad)
– View incident and problem details
– Acknowledge, assign, prioritize, escalate,
annotate incidentsannotate incidents
– MOS connectivity through linked Service
Requests
– Flexible setup screen allows connectivity to
many EM 12c environments
Download and install from Apple Store
SecurityEnhancements to Provide Enterprise Class Security
Enterprise Manager
Users
GC
Repository
LDAP Server
Identity Store
• Improved authentication to Enterprise Manager
‒ Integration with Oracle Access Manager Single Sign-
On (OAM SSO)
‒ Direct LDAP authentication support (AD and OID)
• Strong host and database target authentication
– Host: SSH key pairs
Enterprise
Manager Grid
Control
LDAP (OID and AD)
Kerberos
Kerberos
Ticket SSH
Target
Authentication
– Host: SSH key pairs
– Database: Kerberos tickets
• Improved credential management
– Named credentials
• Fine Grained Authorization
• Out-of-the-box roles
Automating Monitoring Setup
Target
Group G
Management
Settings(e.g. metrics and thresholds)
Associate
Target Group G
(e.g. metrics and thresholds)
Target TTemplate CollectionAdministration Group
Auto-apply
settings
Administration Groups & Template CollectionsAutomated Monitoring Setup
PRODUCTION Non-PROD
ALL TARGETS
Associate Associate
Production Template Non-Production
AssociateFINANCE HCM SALES FINANCE HCM SALES
Target automatically added to group
Monitoring settings auto-applied to target:
Union of monitoring settings from Production Template Collection and
Finance Template Collection
Finance Template
Collection
Production Template
Collection
Non-Production
Template Collection
New Target
Set target
property values
My Oracle Support Integration
Proactive Support
My Oracle Support
Problem/SR
Management
Configuration
Management
Knowledge
Management
• Proactive Patch Advisory
• Certification Checks– End-of-life advisory
• Upgrade Planning
Performance Management
Provisioning & Patching
Problem Diagnosis
DatabasesHardware Middleware Applications
Knowledge
Management
Problem/SR
Management
Configuration
Management• Upgrade Planning
and Automation
• Hardware Telemetry and
Phone Home
Incident Management
• Manage by Incidents– Significant events– Combination of events related to the same
issue (e.g. events raised from database, host, storage indicating lack of space)
• Centralized incident management console– View, manage, diagnose and resolve
incidents from one locationDetermine significant events and
combine related events
EM Administrator
Performance Space Target Down
Incidents
incidents from one location
• Support for incident lifecycle operations – Assign, acknowledge, prioritize, track status,
escalate, suppress– Notify and open helpdesk ticket
• Integrated Oracle expertise – Access to My Oracle Support (MOS)
knowledge base– Accelerates incident and problem diagnosis
and resolutionDatabases ApplicationsApplication
ServersHosts/VMs
Enterprise ManagerEnterprise Manager
Events
combine related events
Metric
AlertsJob
Status
Standard
Violations Availability
Events
Other
events9
Oracle Enterprise Manager Partner EcosystemDelivering Services and Products for the Cloud
New Extensibility
Development Kit and
Partner-Built Plug-Ins
90+ Partners
• Enterprise Management
Specialization
• Application Quality Management
Specialization (brand new)
Management Connectors
• Integrates Enterprise Manager’s monitoring and incident resolution features with Service Desk capabilities
• Provides seamless workflow for incident management and resolution
• Features supported across all Service Desk Connectors
Service Desk Connectors
• Features supported across all Service Desk Connectors– Automatically or manually open service desk tickets for Enterprise Manger
incidents
– Synchronization of Service Desk ticket with incident changes
– In-context launch of Service Desk UI from Enterprise Manager and vice versa
– Ticket ID and Status tracking in Enterprise Manager console
– Fully customizable service desk ticket creation via ticket templates
Management Connectors
• Enables sharing of Enterprise Manager event information with 3rd party management systems
– Integration with 3rd party management systems supports
datacenter practices
Event Connectors
• Major features across all event connectors:– Sharing of event information
– Event life-cycle synchronization
• Event updates automatically propagated to 3rd party system
Upgrade Considerations and Requirements
• Direct upgrade from 10.2.0.5 /11.1.0.1
Grid Control
• Out-of-place upgrade
• Upgrades from previous releases,
determined by your base release
• Example, Windows 32 bit platforms you can
upgrade from 10.1.0.x to 10.2.0.2, bypassing
the 10.2.0.1 installation
• Refer to Certification Matrix available in
My Oracle Support
*Only 12.1 agents will work with 12.1 OMS
Simplified Pre-upgrade Console
• Download the Pre-upgrade console patch for 10.2.0.5 or 11.1.0.1 Grid
Control
• Apply patch on your 10.2.0.5 or 11.1.0.1 OMS Oracle home to get the
Pre-upgrade console
• Pre-upgrade Console:
� Provides a guided workflow for your upgrade � Provides a guided workflow for your upgrade
� Single source of truth for upgrade impact(reports)
� Provide different upgrade options
� Perform 12.1 mass agent deployment
� Software Management for 12.1 Agent and plug-ins
� Runs pre-upgrade repository specific checks
� Run readiness checks on 12.1 agents before they are activated
Upgrade Approaches
Complete Cutover With Higher Downtime (Using One System)*
• EM OMS and all agents are upgraded at the same time, with some downtime
• Both pre-12.1 and 12.1 installations co-exist and only one of them can be active at any given point in time
• Entire system (agents, OMS, Repository) gets upgraded to 12.1 simultaneously
Phased Cutover With Minimal Downtime (Using Two Systems)*Phased Cutover With Minimal Downtime (Using Two Systems)*
• Upgrade can be staggered over time, but this incurs minimal monitoring downtime
• Both pre-12.1 and 12.1 systems co-exist and can be active simultaneously until all targets from ‘pre-12.1’ are migrated to 12.1 system in an orderly fashion.
• 12.1 system will only contain12.1 agents/targets
* Henceforward referred to as One-system and Two-system approaches, respectively
One System Vs Two System
One System Approach Two Systems Approach
Entire system goes through downtime Zero downtime for monitoring
All agents switched at once Agents can be switched over incrementally
Fallback possible Relatively easy fallback if needed
No need for additional systems Requires additional systems
All agent platforms need to be available for upgrade Agent upgrades can be staggered
No additional firewall ports need to be opened for
agent
Additional ports to be opened (firewall rule edits
needed)
Data migration not needed Data Migration happens through the post upgrade
accrued data migration phase
Resources
• Oracle Enterprise Manager 12c Documentation Sethttp://www.oracle.com/technetwork/oem/grid-control/documentation/oem-091904.html
• Oracle Enterprise Manager 12c YouTube Learning Channelhttp://www.youtube.com/playlist?list=PLF45DBCDF595F1D1D&feature=plcp
• Oracle Enterprise Manager 12c Certification Matrix (MOS)• Oracle Enterprise Manager 12c Certification Matrix (MOS)http://support.oracle.com
[Certifications]
Enterprise Manager Base Platform – OMS – 12.1.0.1
Enterprise Manager Base Platform – Agent – 12.1.0.1
• Oracle Enterprise Manager Bundle Patch 1 Note (MOS)Note: 1395505.1
Q&AQ&AOracle.com/enterprisemanager
