13
7/23/2019 Total Essentiel 2014 Gb http://slidepdf.com/reader/full/total-essentiel-2014-gb 1/13  AT A GLANCE THE YEAR IN FIGURES AND PICTURES 2014

Total Essentiel 2014 Gb

Embed Size (px)

Citation preview

Page 1: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 113

AT A GLANCETHE YEAR IN FIGURES AND PICTURES

2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 213

MESSAGEFROM THE CEO

01

OUREXPERTISEIN FOUR

FLAGSHIPPROJECTS

P 02

OURACTIVITIES

P 18

KEYFIGURES

P 20

INNOVATING

FOR OURCUSTOMERS

P 12

Energy holds out the promise of progress

for humanity as a whole Yet three billion

of the worldrsquos people still lack access to it

All forecasts point to energy demand

growing by nearly a third in the next

20 to 25 years led by emerging economies

We need every type of energy to meet these

needs Starting with fossil fuels which will

continue to supply two-thirds of demand

Not just oil but also and increasingly natural

gas a cleaner way to produce power than

coal In 2014 for the 1047297rst time in our history

we produced more gas than oil and in 2015

we will be exiting coal production

And because we believe in a balanced

energy mix that meets the challenges of

climate change renewable energies are

also an integral part of our energy solutions

That includes solar an abundant energy that

is already competitive in nearly 20 countries

Our commitment is to produce safer

cleaner more ef1047297cient and more innovative

energy Two of the biggest challenges

in building a responsible energy future are

ensuring access for all and using energy

wisely We are much more than a global oil

and gas company and solar leader We are

also an active member of the community

Re1047298ecting that our 100000 employees

worldwide are ldquoCommitted to better energyrdquo

in everything they do

Patrick Pouyanneacute Chief Executive Of1047297cer

USE YOUR TABLET OR SMARTPHONE TO SCAN THE QR CODES AND FINDFEATURE REPORTS ARTICLES AND VIDEOS TO LEARN MORE ABOUT TOTAL

Total Publications at Your Fingertips This iPad iOS app houses all Totalrsquos publications including the ShareholdersrsquoNewsletter CSR Report Total en France (in French only) and of course Total at a Glance in PDF format Total Publications also lets you access videosphotos press releases and our Twitter feed

Help recyclepaper withTotal SAand Ecofolio

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313

Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy

That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria

A global

TOP 10integrated refiningamp petrochemical company

21 million barrelsof oil equivalent per day2014 oil and gas production

The Ndeg 2solar operatorthrough our affiliate SunPower

OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS

PRODUCING BETTER ENERGY TO MEET GROWING DEMAND

AND EXPECTATIONS MIXING ALL TYPES OF ENERGY

BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT

TO BETTER ENERGY IN ACTION

03

20LNGrsquos shareof our oil and gas production

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413

04

ICHTHYS LNG FULL THROTTLE

Fossil fuels are and willremain a core component

of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix

A lower-carbon wayto generate power thancoal and easy to ship

when lique1047297ed naturalgas is a resource with

a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for

the last 15 years Oneexample is Ichthys LNG

a large-scale lique1047297ednatural gas projectoffshore Australia

05

Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest

ICHTHYS LNG ATTHE TWO-THIRDS MARK

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

Modules for the offshore production platformon the Ichthys field

1

Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor

2

2

Their Take

Hitoshi OkawaDirector Corporate Coordination for INPEX

ldquoThe Ichthys LNG project is the most

high-pro1047297le partnership between

Total and INPEX to date But what most

people donrsquot realize is that our relationship

actually began much earlier in the 1960s

And our long shared history paved the

way for our collaboration on Ichthys LNG

to carry out one of the worldrsquos most

exciting developments At INPEX we value

Totalrsquos extensive project management

expertise which will allow us to deliver

the Ichthys LNG project on timerdquo

Ichthys field reserves

3 BILLIONbarrels of oilequivalent(gas and condensate)

1

SCAN TO FIND OUTMORE ABOUT LNG

84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513

06

OFON 2 CONTINUOUS IMPROVEMENT

Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible

MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too

Aerial view of the Ofon fieldrsquos offshore facilities1

Ofon operators2

1

ULTIMATE GOAL

3 MILLIONcubic meters of unflaredgas per day recycledfor other uses

90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)

2

0707

SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT

AND LOCAL CONTENTIN HOST COUNTRIES

Their Take

Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2

ldquoOil production is usually

accompanied by the production of associated

gas During the start-up phase it is 1047298ared

for safety reasons For a long time the same

thing was done in the production phase

because there was no market for the gas

On Ofon wersquore now going to bring that gas

onshore to feed the Nigeria LNG liquefaction

plant By not 1047298aring large quantities of gas

we will sharply curtail our greenhouse

gas emissionsrdquo

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 2: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 213

MESSAGEFROM THE CEO

01

OUREXPERTISEIN FOUR

FLAGSHIPPROJECTS

P 02

OURACTIVITIES

P 18

KEYFIGURES

P 20

INNOVATING

FOR OURCUSTOMERS

P 12

Energy holds out the promise of progress

for humanity as a whole Yet three billion

of the worldrsquos people still lack access to it

All forecasts point to energy demand

growing by nearly a third in the next

20 to 25 years led by emerging economies

We need every type of energy to meet these

needs Starting with fossil fuels which will

continue to supply two-thirds of demand

Not just oil but also and increasingly natural

gas a cleaner way to produce power than

coal In 2014 for the 1047297rst time in our history

we produced more gas than oil and in 2015

we will be exiting coal production

And because we believe in a balanced

energy mix that meets the challenges of

climate change renewable energies are

also an integral part of our energy solutions

That includes solar an abundant energy that

is already competitive in nearly 20 countries

Our commitment is to produce safer

cleaner more ef1047297cient and more innovative

energy Two of the biggest challenges

in building a responsible energy future are

ensuring access for all and using energy

wisely We are much more than a global oil

and gas company and solar leader We are

also an active member of the community

Re1047298ecting that our 100000 employees

worldwide are ldquoCommitted to better energyrdquo

in everything they do

Patrick Pouyanneacute Chief Executive Of1047297cer

USE YOUR TABLET OR SMARTPHONE TO SCAN THE QR CODES AND FINDFEATURE REPORTS ARTICLES AND VIDEOS TO LEARN MORE ABOUT TOTAL

Total Publications at Your Fingertips This iPad iOS app houses all Totalrsquos publications including the ShareholdersrsquoNewsletter CSR Report Total en France (in French only) and of course Total at a Glance in PDF format Total Publications also lets you access videosphotos press releases and our Twitter feed

Help recyclepaper withTotal SAand Ecofolio

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313

Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy

That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria

A global

TOP 10integrated refiningamp petrochemical company

21 million barrelsof oil equivalent per day2014 oil and gas production

The Ndeg 2solar operatorthrough our affiliate SunPower

OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS

PRODUCING BETTER ENERGY TO MEET GROWING DEMAND

AND EXPECTATIONS MIXING ALL TYPES OF ENERGY

BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT

TO BETTER ENERGY IN ACTION

03

20LNGrsquos shareof our oil and gas production

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413

04

ICHTHYS LNG FULL THROTTLE

Fossil fuels are and willremain a core component

of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix

A lower-carbon wayto generate power thancoal and easy to ship

when lique1047297ed naturalgas is a resource with

a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for

the last 15 years Oneexample is Ichthys LNG

a large-scale lique1047297ednatural gas projectoffshore Australia

05

Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest

ICHTHYS LNG ATTHE TWO-THIRDS MARK

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

Modules for the offshore production platformon the Ichthys field

1

Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor

2

2

Their Take

Hitoshi OkawaDirector Corporate Coordination for INPEX

ldquoThe Ichthys LNG project is the most

high-pro1047297le partnership between

Total and INPEX to date But what most

people donrsquot realize is that our relationship

actually began much earlier in the 1960s

And our long shared history paved the

way for our collaboration on Ichthys LNG

to carry out one of the worldrsquos most

exciting developments At INPEX we value

Totalrsquos extensive project management

expertise which will allow us to deliver

the Ichthys LNG project on timerdquo

Ichthys field reserves

3 BILLIONbarrels of oilequivalent(gas and condensate)

1

SCAN TO FIND OUTMORE ABOUT LNG

84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513

06

OFON 2 CONTINUOUS IMPROVEMENT

Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible

MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too

Aerial view of the Ofon fieldrsquos offshore facilities1

Ofon operators2

1

ULTIMATE GOAL

3 MILLIONcubic meters of unflaredgas per day recycledfor other uses

90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)

2

0707

SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT

AND LOCAL CONTENTIN HOST COUNTRIES

Their Take

Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2

ldquoOil production is usually

accompanied by the production of associated

gas During the start-up phase it is 1047298ared

for safety reasons For a long time the same

thing was done in the production phase

because there was no market for the gas

On Ofon wersquore now going to bring that gas

onshore to feed the Nigeria LNG liquefaction

plant By not 1047298aring large quantities of gas

we will sharply curtail our greenhouse

gas emissionsrdquo

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 3: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313

Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy

That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria

A global

TOP 10integrated refiningamp petrochemical company

21 million barrelsof oil equivalent per day2014 oil and gas production

The Ndeg 2solar operatorthrough our affiliate SunPower

OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS

PRODUCING BETTER ENERGY TO MEET GROWING DEMAND

AND EXPECTATIONS MIXING ALL TYPES OF ENERGY

BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT

TO BETTER ENERGY IN ACTION

03

20LNGrsquos shareof our oil and gas production

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413

04

ICHTHYS LNG FULL THROTTLE

Fossil fuels are and willremain a core component

of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix

A lower-carbon wayto generate power thancoal and easy to ship

when lique1047297ed naturalgas is a resource with

a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for

the last 15 years Oneexample is Ichthys LNG

a large-scale lique1047297ednatural gas projectoffshore Australia

05

Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest

ICHTHYS LNG ATTHE TWO-THIRDS MARK

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

Modules for the offshore production platformon the Ichthys field

1

Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor

2

2

Their Take

Hitoshi OkawaDirector Corporate Coordination for INPEX

ldquoThe Ichthys LNG project is the most

high-pro1047297le partnership between

Total and INPEX to date But what most

people donrsquot realize is that our relationship

actually began much earlier in the 1960s

And our long shared history paved the

way for our collaboration on Ichthys LNG

to carry out one of the worldrsquos most

exciting developments At INPEX we value

Totalrsquos extensive project management

expertise which will allow us to deliver

the Ichthys LNG project on timerdquo

Ichthys field reserves

3 BILLIONbarrels of oilequivalent(gas and condensate)

1

SCAN TO FIND OUTMORE ABOUT LNG

84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513

06

OFON 2 CONTINUOUS IMPROVEMENT

Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible

MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too

Aerial view of the Ofon fieldrsquos offshore facilities1

Ofon operators2

1

ULTIMATE GOAL

3 MILLIONcubic meters of unflaredgas per day recycledfor other uses

90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)

2

0707

SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT

AND LOCAL CONTENTIN HOST COUNTRIES

Their Take

Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2

ldquoOil production is usually

accompanied by the production of associated

gas During the start-up phase it is 1047298ared

for safety reasons For a long time the same

thing was done in the production phase

because there was no market for the gas

On Ofon wersquore now going to bring that gas

onshore to feed the Nigeria LNG liquefaction

plant By not 1047298aring large quantities of gas

we will sharply curtail our greenhouse

gas emissionsrdquo

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 4: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413

04

ICHTHYS LNG FULL THROTTLE

Fossil fuels are and willremain a core component

of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix

A lower-carbon wayto generate power thancoal and easy to ship

when lique1047297ed naturalgas is a resource with

a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for

the last 15 years Oneexample is Ichthys LNG

a large-scale lique1047297ednatural gas projectoffshore Australia

05

Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest

ICHTHYS LNG ATTHE TWO-THIRDS MARK

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

Modules for the offshore production platformon the Ichthys field

1

Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor

2

2

Their Take

Hitoshi OkawaDirector Corporate Coordination for INPEX

ldquoThe Ichthys LNG project is the most

high-pro1047297le partnership between

Total and INPEX to date But what most

people donrsquot realize is that our relationship

actually began much earlier in the 1960s

And our long shared history paved the

way for our collaboration on Ichthys LNG

to carry out one of the worldrsquos most

exciting developments At INPEX we value

Totalrsquos extensive project management

expertise which will allow us to deliver

the Ichthys LNG project on timerdquo

Ichthys field reserves

3 BILLIONbarrels of oilequivalent(gas and condensate)

1

SCAN TO FIND OUTMORE ABOUT LNG

84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513

06

OFON 2 CONTINUOUS IMPROVEMENT

Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible

MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too

Aerial view of the Ofon fieldrsquos offshore facilities1

Ofon operators2

1

ULTIMATE GOAL

3 MILLIONcubic meters of unflaredgas per day recycledfor other uses

90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)

2

0707

SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT

AND LOCAL CONTENTIN HOST COUNTRIES

Their Take

Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2

ldquoOil production is usually

accompanied by the production of associated

gas During the start-up phase it is 1047298ared

for safety reasons For a long time the same

thing was done in the production phase

because there was no market for the gas

On Ofon wersquore now going to bring that gas

onshore to feed the Nigeria LNG liquefaction

plant By not 1047298aring large quantities of gas

we will sharply curtail our greenhouse

gas emissionsrdquo

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 5: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513

06

OFON 2 CONTINUOUS IMPROVEMENT

Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible

MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too

Aerial view of the Ofon fieldrsquos offshore facilities1

Ofon operators2

1

ULTIMATE GOAL

3 MILLIONcubic meters of unflaredgas per day recycledfor other uses

90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)

2

0707

SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT

AND LOCAL CONTENTIN HOST COUNTRIES

Their Take

Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2

ldquoOil production is usually

accompanied by the production of associated

gas During the start-up phase it is 1047298ared

for safety reasons For a long time the same

thing was done in the production phase

because there was no market for the gas

On Ofon wersquore now going to bring that gas

onshore to feed the Nigeria LNG liquefaction

plant By not 1047298aring large quantities of gas

we will sharply curtail our greenhouse

gas emissionsrdquo

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 6: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613

2

08

ANTWERP CAPTURING SYNERGIES

Their Take

Thomas

BehrendsOPTARA Project Director

ldquoThe goal of the OPTARA

project is to maximize

synergies among

Totalrsquos re1047297neries in the

Amsterdam-Rotterdam-

Antwerp area and adapt

our production base

to market demand

That means wersquore

going to produce more

ultra-low-sulfur diesel

and scale back the

production of gasoline

and heavy fuel oilrdquo

Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive

That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects

09

Thomas Behrendsand members of his teamat the Antwerp refinery

1

Operators at the Antwerprefineryrsquos naphthacracker unit

2

3

1 3

16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex

Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex

that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time

A FORWARD-LOOKINGPROJECT

1700 jobsat the Antwerp complex

euro1 BILLIONin capital expenditureon the Antwerp complex

SCAN TO FIND OUTMORE ABOUT REFINING

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 7: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713

SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD

Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making

them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households

CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too

Their Take

Martin Rocher Managing Director Total Nuevas Energiacuteas Chile

ldquoChile has all the right ingredients for developing solar energy including lots

of sunshine and high demand for power Our Salvador PV solar power plant shows

that in some regions of the world solar can compete with conventional energy

sources without public subsidiesrdquo

11

1

70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile

215

The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard

View of Santiago1

The Salvador PV solar power plant2

2

26

The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)

10

SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES

OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 8: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813

INNOVATINGFOR OURCUSTOMERS

CHANGING THE WAY WE USE ENERGY IMAGINING

MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS

LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES

Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy

continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment

1312

$13 BILLION

spent on RampD in 2014 euro1 billion (at an average exchange rate

of euro1 = $13285)

70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that

enable customers to use energy more efficientlyshrinking their environmental footprint

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 9: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913

INNOVATIONSERVINGDEVELOPMENT

Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier

2010Total AccessTo Energy program

CREATED

INNOVATING FOR OUR CUSTOMERS

14

ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers

AFRICA EMBRACESDIGITAL SOLUTIONS

19African countriesoffer mobile servicesat stations

M-payment1

Awango by Total solar kit2

Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso

3

3

15

SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO

1 2

E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa

TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 10: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013

16

HITTING ONALL CYLINDERS

A customer at one of our service stations1

Total Quartz engine oil2

A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris

3

TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight

Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers

Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss

And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation

ADVANCINGTRANSPORTATION

UP TO80 less greenhouse gasthan fossil-based aviation fuel

Total Excellium Next Generationkeeps your engine

UP TO93 cleaner

Compared to fuels without special additives

17

New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too

3

1

2

SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE

INNOVATING FOR OUR CUSTOMERS

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 11: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113

UPSTREAM SEGMENT

bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations

bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing

REFINING amp CHEMICALS SEGMENT

bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals

bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets

MARKETING amp SERVICES SEGMENT

bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries

bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions

TOTALrsquoSACTIVITIES

1918

I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON

I2 ILL G CARRIERG A RR IE R

I3 IIL TIL NKEK RR

I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT

ESU S REAMP

I5 IFINERFI E Y

I6 IETET OCOCHEMIHEMICC AL PLANPLA TT

I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN

I I8 I ITTRADIRADINNGG OO FFIICEC

I I H I ALININGREFI CHEMICALS

I I9 ERER IVIVI EE STA A ITTIIONON

L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT

I11 IILDEPIL EPOOT

I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 12: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213

TOTAL IN 2014KEY FIGURES

2146 kboedof oil and gas production

153 refining and chemical sites

ExcludingBostik andCCP Composites(divestments)

1775 kbdin refinery throughput

15569 service stationsincluding the AS24 network

Organic capex

$264 billion

euro199billion(converted atan averageexchange

rateof euro1 = $13285)

EUROPE CIS

EUROPE983085CIS MIDDLE EAST

MIDDLE EASTFRICA

AFRICAMERICAS

AMERICAS

89 re1047297ning andchemical sites

5 re1047297ning andchemical sites

1 re1047297ning andchemical site

39 re1047297ning andchemical sites

613 kboedof oil andgas production

391 kboedof oil andgas production

657 kboedof oil andgas production

247 kboedof oil andgas production

9297 service stations 796 service stations3991 service stations452 service stations

ASIA PACIFIC

ASIA983085PACIFIC

19 re1047297ning andchemical sites

238 kboedof oil andgas production

1033 service stations

No 4international oil and gas company

Basedo nmarketcapitalizationin USdollars atDecember 312014

euro739 billionallocated to RampD between 2015 and 2019

Revenue

$2361 billion

Adjusted net income

$128 billion

euro97 billion

euro1777 billion (converted at an average exchange rate of euro1 = $13285)

OPERATIONS IN 130+ COUNTRIES

OUR PEOPLE

WORKFORCE

100307employees

130+nationalities

representedin the workforce

RECRUITMENT

10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France

WOMEN IN

THE WORKFORCE

311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014

TRAINING

42days of training peremployee per yearon average (excluding e-learning)

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits

Page 13: Total Essentiel 2014 Gb

7232019 Total Essentiel 2014 Gb

httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313

E d i t o r i a l S e r v i c e s L

a u r e

M e n

t z e

l bull P h o t o

C r e d i t s

C l eacute m e n

t i n e

B eacute j a t B e r n a r d

B l a i s e

M a n u e

l B l o n

d e a u

C A P A P I C T U R

E S

M i c h e

l C e c c o n

i P a u

l C o e r t e n

V i c t o r

F e r n a

i n eacute

T h i e r r y

G o n z a

l e z

I N

P E X

F a

t i m a

J e

l l a o u

i M i c h e

l L a

b e

l l e

P e

t e r

L i v e r m

o r e

O F O N

2 T O T A L

P h i l i p p e

S c

h a

f f P a

t r i c k S o

r d o

i l l e t T O T A L

L a u r e n

t Z y

l b e r m a n bull

I l l u s t r a t i o n s

C r e a m

c r a c

k e r s bull

D e s i g n

Corporate CommunicationsTOTAL SA2 place Jean Miller

92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom

totalcom

Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely

This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits