Total Home

A fresh approach

What’s available?

• Community care grants / social work support

• Furnished lets – GHA & Other

• Friends and family donations

• Decorating grants – housing associations

• Homeless support services

• Starter Packs

• Ad hoc support –housing associations

What if….?

You have no belongings?

You are ill?

You don’t know Glasgow?

You can’t get a van ?

You don’t understand much English ?

You have no money?

You have no family / friends?

You don’t know where to start?

Why?

• Lack of furniture / condition of house - key reason for tenancy breakdown

• People being given a set of keys with nothing else

• Arrears at early stage of tenancy / unable to move in

• Increasingly vulnerable referrals to Fab Pad

Our approach

• What person wants and needs as

starting point

• Things to happen faster

• Help with all aspects of making a

home at the same time

• Practical help

• Flexible cash / in kind support

The idea…

“One stop shop”

Helping people source what

they need as quickly as possible

to make the home they want.

Hope House

Mobilised resource -staff & cash.

Consulted with Housing Assoc.

Worked with 7 new tenants

Learned along the way

What we did…

Hope House

Mobilised resource -staff & cash.

Consulted with Housing Assoc.

Worked with 7 new tenants

Learned along the way

Total Home Early Pilot

Referral

Visit / take to new home

Take stock

Shopping / sourcing

Engagement

What we learned…

• Intensive transition support from hostel to tenancy

• Help tenant feel valued, have

choices, be excited about new

home

• Longer engagement, not a quick fix

Faz’s story

Total Home Pilot Autumn 11

Further test model with 10 young people

Partner with Glasgow Furniture Initiative & 4

Housing Assocs – create furniture supply

Evaluate, homelessness, social & financial

impact

Scope social enterprise, scale up & funding

potential

Create furniture supply

Intensive transition support from

hostel to tenancy

Make tenant feel valued, have

choices, be excited about new

home

Longer engagement, not a quick

fix

Mobilised resource -staff & cash.

Consulted with Housing Assoc.

Worked with 7 new tenants

Learned along the way

Delivery Partners

Impact Arts

Glasgow Furniture Initiative

Glasgow Homelessness Network

Spruce Carpets

Support Partners

• Glasgow City Council

• Glasgow Housing Association

• Glasgow Social Enterprise Network

• Big Lottery – Investing In Big Ideas

Pilot cost - £35K including evaluation and

research

What do you think of Total Home?

What really needs to happen in Glasgow to enable us to

respond to the needs of vulnerable new tenants?