Tourism as Development Strategy Focusing on Sea Tourism

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Tourism as a Development Strategy: Focusing on Sea Tourism of Bangladesh

Authors:

Professor Syed Ahsanul Alam

Professor & Chairman

Department of Marketing Studies & International Marketing,

Chittagong University.

Ummay Salma Khanam

M. Phil Fellow

Department of Marketing Studies & International Marketing,


(Professor Syed Ahsanul Alam) (Ummay Salma Khanam)

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Tourism as a Development Strategy: Focusing on Sea Tourism of Bangladesh

Professor Syed Ahsanul Alam*

Ummay Salma Khanam**

Abstract

Introduction to tourism does not require any special consideration, Bangladesh, as it is in South

Asian region, has utmost facilities for the fastest development of tourism which may lead to

create huge both direct and indirect employment opportunities for the nation. But these

opportunities cannot be achieved without going through challenges because development of

tourism in Bangladesh is heavily dependent on strategic decisions taken and implemented by

stakeholders. Global tourism industry has been one of the largest industries providing about five

hundred million consumers every year and creating employment for over hundred million people

worldwide. So far as the world and regional experiences are concerned, Bangladesh has all

natural advantages to grow as one of the leading nations in tourism very soon if we learn from the

others, take appropriate strategic measures, understand indigenous tourism mix, look into

comprehensive tourism potentials and develop strong and productive partnerships with local and

international investors.

Key words: Tourism, Development strategy, Sea Tourism, Branding, Communication.

*Professor & Chairman, Department of Marketing Studies & International Marketing, Chittagong

University. **M. Phil Fellow, Department of Marketing Studies & International Marketing,


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1. Introduction

Tourism sector is one of the most growing sectors in the global economy. Tourism refers to

traveling to relatively undisturbed or uncontaminated natural areas highlighting on learning,

appreciating and enjoying the scenery and its wild nature, as well as other existing cultural and

historical aspects. These include places of archeological and historical importance, religious sites,

sanctuaries, parks, hill resorts and clubs and sea beaches, etc. The World Tourism Organization

defines tourists as people who "travel to and stay in places outside their usual environment for not

more than one consecutive year for leisure, business and other purposes not related to the exercise

of an activity remunerated from within the place visited". Tourism is a key to the national revenue

for many countries as it can bring them huge financial benefits in terms of employment

generation, business development, cultural exchange and foreign exchange. In this connection,

the tourism sector might play an essential role as a driving force of economic development. The

impact this industry can have in different stages of economic development depends on the

specific characteristics of each country (Taleghani, 2010). Given the complexity of tourism

consumption, its economic impact is felt widely in other production sectors, contributing in each

case towards achieving the aims of accelerated development (Davidson, 2004).

2. Literature Review

Tourism is one of the fastest growing service industries in the world contributing a major part of

total GDP. But existing information available in the literature is found to be limited in explaining

its contribution or total economic impact to the economy of Bangladesh. Specially, existing

literature was not pertinent to get across the area of study regarding Sea Tourism in Bangladesh.

Many developing countries have prepared plans particularly at the central level to guide tourism

development as they have recognized this sector as an important source of foreign currency

earning and development (Deen & Timothy 2001, Cited in Das & Chakraborty, 2012). Tourism

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industrys situation and potentiality is not agreeably recognized since existing data is insufficient

to make clear its actual position and contribution.

3. Objective

The impact of Sea Tourism on the economy varies depending on the tourism strategy undertaken.

To focus on the tourism strategy as a development strategy the following objectives are taken for

this study:

To focus on the major Sea Tourist destinations of Bangladesh.

Provide some recommendation and strategies for developing tourism as a development

strategy.

4. Methodology

This study is based on secondary data analysis, towards getting the tourism strategy as a

development strategy. Data collected from different publications, journals, articles and different

related websites. All the data obtained from secondary sources were analyzed and eventually a

conclusion is drawn resulting in incorporating our ideas and experiences.

5. Limitation

Having large numbers of tourists attractions Bangladesh holds acute prospects to be a foremost

host of tourist destinations. The entire status of tourism products can be discussed under different

categories of products and this study emphasis on only Sea Tourism. Other different products of

the industry are not focused here. Considering certain limitations, the findings of the study can be

generalized to take up strategic decisions for the development of Sea Tourism.

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6. Overview of the Tourism Industry

Tourism is a truly global economic activity taking place across the world, from leading capital

cities and smaller towns and villages in rural and coastal areas, to some of the remotest points on

the planet. It is one of the worlds largest industries, or economic sectors, contributing trillions of

dollars annually to the global economy, creating jobs and wealth, generating exports, boosting

taxes and stimulating capital investment (WTTC, 2012).

Nearly 260 million jobs worldwide are supported by Travel & Tourism either directly in the

industry or in related sectors. Over the past two decades, substantial progress has been made in

raising awareness of the importance of Travel & Tourism.

6.1 Global and South Asian Statement

The idea of travel and tourism is one of the oldest ideas of the world. It is appeared to be as

ancient as history itself. In order to clearly figure out the historical growth of tourism one has to

go through the historical development of this industry because, so far as our present experiences

of tourism are concerned, tourism has been an integral part of our environment and economy.

Most historians of tourism have tended to focus on Europe, from the Greeks and Romans, to the

railway and Thomas Cook in the UK (GSA, 2009). At the same time, the tourism has happened to

exist in other regions of the world for decades.

The top 10 markets in 2006 were Singapore (9,656,251 arrivals), Thailand (1,891,921 arrivals),

Indonesia (1,217,024 arrivals), Brunei (784,446 arrivals), China (439,294 arrivals), Japan

(354,213 arrivals), India (279,046 arrivals), Australia (277,125 arrivals), United Kingdom

(252,035 arrivals) and the Philippines (211,123 arrivals) (Financial Express, 2007).The real

growth (%) (Direct contribution to GDP from Travel & Tourism) from 2010 to 2011 increases to

4.4 from 3.2.

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6.2 Introduction to Bangladesh Tourism

Tourism has already been a promising sector in some developing countries for its growth

affecting not only the activities directly linked to tourism but also other associated sectors.

Bangladesh is one of the naturally beautifully-enriched countries in South Asia with its unique

cultures. It does provide substantial unique production of its own for tourist, not only for

domestic travelers but for overseas tourists as well.

Bangladesh is not only a country of natural beauties but also that of rich history and culture;

rivers, lakes, tropical rain forest evergreen hills, flowers, birds, lush green paddy fields, animals

are only a few to mention. The largest mangrove forest of the world- Sundarban honors our

country, its people and culture becoming an everlasting source of inspiration and income for

generations to come. In addition, Coxs Bazaar, the largest beach of the world is in Bangladesh;

seeing and exploring Coxs Bazaar doesnt necessarily wait for any seasons resulting in

entertaining thousands of visitors throughout the year. Practicing cultures, diverse languages,

heritage and traditions of their own, the tribal people enrich the collective culture of Bangladesh.

It is an issue of immense opportunity to become the future leader of tourism by making use of

these enormous possessions.

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Bangladesh: Key Facts at a Glance

2012 ANNUAL RESEARCH: KEY FACTS

GDP: DIRECT CONTRIBUTION

The direct contribution of Travel & Tourism to GDP was BDT182.5bn (2.2% of total GDP) in

2011, and is forecast to rise by 7.3% in 2012, and to rise by 6.1% pa, from 2012-2022, to

BDT353.7bn in 2022 (in constant 2011 prices).

EMPLOYMENT: TOTAL CONTRIBUTION

In 2011, the total contribution of Travel & Tourism to employment, including jobs indirectly

supported by the industry, was 4.1% of total employment (2,880,500 jobs). This is expected to

rise by 3.9% in 2012 to 2,991,500 jobs and rise by 3.2% pa to 4,082,000 jobs in 2022 (4.5% of

total)

VISITOR EXPORTS

Visitor exports generated BDT6.9bn (.5% of total exports) in 2011. This is forecast to grow by

7.3% in 2012, and grow by 4.8% pa, from 2012-2022, to BDT11.7bn in 2022 (.5% of total).

INVESTMENT

Travel & Tourism investment in 2011 was BDT34.3bn, or 1.7% of total investment. It should

rise by 6.5% in 2012, and rise by 6.7% pa over the next ten years to BDT69.8bn in 2022 (1.7% of

total).

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6.3Sea Tourism in Bangladesh

6.3.1 Major Destinations

Bangladesh has the largest unbroken sea beach, thousand of rivers and rivulets, numerous lakes

and cannels which are the eternal source for recreations like seed boat, paddle boat, normal boat,

swimming, squash etc to the tourist such as angling, boating, swimming, fishing etc.

Coxs Bazaar

Coxs Bazaar could be one of the tourist capitals of Bangladesh with a 120 km long sandy, clear

and drivable beach. Other magnificent attraction of Coxs Bazaar are Inani Beach (about 30 km

from Coxs Bazaar full of coral stones), the island of Maheskhali, which is famous for its

Buddhist and Hindu temples and a dry fish industry, Teknaf on the southern-most point of

Bangladesh, Ramu, Sonadia, Himchhari, St. Martin Island (only Coral Island) etc. Around Coxs

Bazaar several eye-catching destinations like Himchori , Inani are sited. Himchori is renowned

for waterfall, during the rainy season its truly marvelous and full waterfall can be enjoyed. In

the hills on the coast is built the shrine of Adinath, dedicated to Siva. By its side on the same hill

is Buddhist Pagoda. Mangrove forests, hilly areas, salt field etc are found here. This island is also

famous for Buddhist Temple and Pagoda.

St. Martins Island

St. Martins Island is the most beautiful Coral Island where one can find live corals. The beautiful

Coral reef and long Coral beach and lots of coconut trees make the island eye-catching.

The original name of this Island Narikel Jinjira is derived from the local name of the

coconut, Narikel. Cheera-dwip, about two and a half hours walk from St. Martins

Island, part of St. Martins Island but divided during tides.

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Jaflong

One of the dazzling tourist places in Sylhet division is Jaflong, a scenic spot nearby amidst tea

gardens and beauty of rolling stones from hills. It is situated besides the river Mari in the lap of

Hill Khashia. The Mari River is coming from the great Himalayas of India bringing million tons

of stone boulders with its tide. Jaflong is totally a hilly area of real natural beauty where hills are

greenish with the forests.

The Sundarban

Worlds largest mangrove forest and could be the goldmine for ecotourism in Bangladesh is

Sundarban. The Sundarbans has been enlisted among the finalist in the new 7 wonders of

nature. The Sundarban forest lies in the vast delta on the Bay of Bengal formed by the super

confluence of the Padma, Brahmaputra and Meghna rivers across Saiyan southern Bangladesh.

The forest covers 10,000 sq.km. of which 6000 sq. km. are in Bangladesh. The Sundarbans is

estimated to be about 4,110 sq.km. of which of which 1700sq. km. is occupied by water bodies

in the forms of rivers, canals, creeks of width varying from a few meters to several kilometers.

The UNESCO has declared Sundarbans as a world-heritage site in 1997 with a view to preserving

and protecting bio-diversity of the rare ecotourism. The attraction of the Sundarbans are the large

and small rivers, forest ecology, wild life, beaches, culture, plants, mammals (Royal Bengal

Tiger, spotted Deer), Otter squirrel, Monkeys, Barking deer, wild boar, Dolphin, reptiles, fish,

birds etc. Hiron points, Katka, kochikhali, Dubla Island, Mandarbari, and Putency Island etc are

other important attractions of the Sundarbans. It is estimated that there are now 500 Royal Bengal

tigers, one of the largest single populations of tigers in one area and about 30,000 spotted deer in

the area. Over 120 species of fish and over 260 species of birds have been recorded in the

Sundarbans.

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The main tourist spots in Sundarban are Karamjol, Katka, Kochikhali, Hiron point and

Mandarbaria. Hiron Point (Nilkamal) for tiger, deer, monkey, crocodiles, birds and natural

beauty. Katka for deer, tiger, crocodiles, varieties of birds and monkey, morning and evening

symphony of wild fowls. Vast expanse of grassy meadows running from Katka to Kachikhali

(Tiger Point) provides opportunities for wild tracking.

Patenga Sea Beach

Patenga beach is about 22 km. from Chittagong. Patenga sea beach is one of the major attractions

in Chittagong for the tourists. Besides the sea beach, one can enjoy boating and river cruise in the

River Karnaphuli. For example, very recently, a Boat Club has been in full operation that can

facilitate different services complying with and respecting the mode of the tourists by the Potenga

Sea Beach.

Parki Beach

Parki beach might be the next tourist attraction in Bangladesh, which is situated in Anwara thana

under southern Chittagong region. Tourists enjoy the views of big ships anchored at the outer

dock, fishermen catching fish in sea, sunset, various colored crabs at the beach and quiet

environment.

Kuakata

Kuakata beach, where both sun rise and sunset is seen, is another tourist landmark of the country.

Kuakata, locally known as Sagar Kannya (Daughter of the Sea) is a rare scenic beauty spot on the

southernmost tip of Bangladesh. At Kuakata excellent combination of the picturesque natural

beauty, sandy beach, blue sky, huge expanse of water of the Bay and evergreen forest in really

eye-catching. The long and wide beach at Kuakata has a typical natural setting. The main tourist

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season is in winter but all over the year tourists visit this place. Kuakata is truly a virgin beach-a

sanctuary for migratory winter birds, a series of coconut trees, sandy beach of blue Bay, a feast

for the eye.

7 Development strategy for Sea Tourism

7.1 Establishing Priority Zones

Overall development of tourism in a country is a huge task that should be a coordinated effort

while stakeholders, both public and private one, must reach a consensus in designing and creating

priority zones for tourism in Bangladesh. Selecting priority zones is something that needs special

focus and consideration from different sectors like Ministry of Civil Aviation & Tourism in

collaboration with Ministry of Finance, Ministry of Planning, Ministry of Forest and

Environment, Bangladesh Bank, Bangladesh Parjatan Corporation, different Chambers of

Commerce & Industries, and interested corporate houses.

To present an international standard Sea Tourism, we not only have to take soft policies but to

take hard policies as well. We ought to realize and believe that Sea Tourism for international

visitors needs to understand the nature of Sea Tourism facilities they are interested in.

7.2 Marketing Mix Strategy

For any commercial venture appropriate marketing mix can play a dominating role along with

other relevant mechanisms. When it comes to marketing mix for Sea Tourism, the concept of

marketing mix has to be understood in a way that the industry can become objectively profit

oriented by using all its competitive advantages. The 7Ps, that is, Product, Price, Place,

Promotion, People, Process and Physical Evidence, of the marketing mix needs to pragmatically

be considered to create effective market oriented Sea Tourism products.

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There are sea, hill, historical and cultural tourism products in Bangladesh. That is why the nature

of marketing strategy or product strategy should comply with the regions and its vicinity. For

example, product design for CoxsBazar is sharply contrasting with the product design for hill

tracts or urban cities. Having considered different marketing aspects of tourism products on the

scale of 7 Ps specialized-experienced strategists should be consulted to design and promote best

tourism products within the best compromise between resources and expectations.

Tourism as an invisible sector especially international tourism, as one of the most vibrant

indistinguishable export sectors, get significant amount of foreign exchange to the balance of

payment and makes very important contribution to the economic growth of a country (Hossain

2006). Tourism is regarded as an invisible export because it has the potential to bring foreign

exchange to a country, through the provision of services to overseas visitors (Davidson 1994).

7.3 Branding Bangladesh as a Sea Tourism Destination

In order to promote any country as tourist destination the collective efforts from the different

stakeholders are mandatory because the bigger success of the promotion abroad depends on

creating and presenting a very positive image of the country where the role of branding plays a

definitive performance. So far as our tourism experiences are concerned our biggest fallout in

tourism is lack of brand image. Briton (1979) in his article the image of the third world in

tourism marketing pointed out the inability of the tourism industry to represent destinations as

real places and noted that the third world destinations are portrayed as paradise, unspoiled,

sensuous, mystical and/or exotic and these types of representation affect tourists expectations

and behavior. As a result, branding Tourism in Bangladesh is a part of Branding Bangladesh as a

nation, what means that Bangladesh should be branded first as a nation so that the products of the

Bangladesh can be placed in the other parts of the world. Baker (2007) argues that creating a

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brand that is going to stand out from competitors, resonate with customer needs, and gain the

support of local stakeholders requires patience, vision, collaboration, and strategic thinking. This

is the high time for us to have a collective branding approach for Bangladeshi products abroad in

general and for tourism in Bangladesh in particular.

7.4 Communications Strategy

Communication means a total sum of different facilities provided by roads and transports, power

and energy, telecom and ICT based communication and so on. When the question of branding

Bangladesh comes to the table of discussion, our strategists both private and public ones should

have a comparative picture of our communications with our neighboring countries.

Our roads and transport system cannot meet the global standard. Most of the roads of inter-district

communications have been suffering from severe damage and maltreatment, for example, one

passenger has to take about 7- 9 hours from Dhaka to Chittagong. About 95% of the foreign

airlines dont cover any destinations of the country rather than Dhaka. The domestic flights

between Dhaka and other destinations are not hassle free.

World Wide Web creates a new avenue for a number of new players into the tourism

marketplace. Internet as a main distribution mechanism for direct contact is the noteworthy

creation. A well-organized, informative, easily accessible attractive website needs to be designed

to pull the tourists. Search Engine Optimization (SEO) is the prime criteria here to make the

browser hit the particular website. Better communication will increase the number of domestic

tourists as well as overseas tourists.

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7.5 Accommodation Strategy

Developing unique accommodation facilities is an integral part of total tourism approach. What

has to be stated here is that accommodation facility for tourism industry must be designed in

different tiers. In addition, establishment of food shops and restaurants should also focus on

income level of the different tourists. Here we want to state that local administration and

business body should come forward to control this malpractice. In order to attract international

tourists, some accommodation facilities should have all kind of services that are make available

by our competitors.

7.6 Role of Financial Institutions

Tourism has yet to be recognized as an industry in our country. To establish or to recognize a

concern as industry different organs of the society, business and government should frame a

uniform code of policies where the role of financial institutions is in the front line. Short, medium

and long-term project financing need to be made available to boost need-based portfolio

investment in tourism sector. So, financial institutions, different business organizations and

potential investors of this sector might develop a joint working policy to turn tourism into a full-

fledged industry where concerned backward and forward linkage industries are equally treated as

inevitable part of tourism advancement in Bangladesh.

7.7 Safety and Security Strategy

Many of our tourist places happen to be quite vulnerable to security concerns. Most people

believe that effective vigilance by the security agencies play vital role in maintaining security. In

some cases, it is true that law enforcing authority can ensure safety and security. On the other

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hand, if we look into causes of the insecurity in one place, surprisingly it is found that most

miscreants and trouble makers are from the locality. Consequently, moral, ethical and cultural

upliftment of the local people, to a large extent, is the fundamental and sentinel for ensuring

security of tourists.

In the same vein, some quarters think that formation and the deployment of especial security

force, which may realistically be called Tourist Police, can provide substantial security benefit

along with regular security agencies. For example, an specialized police (Beach Police) are

already in operation in Coxs Bazaar but what has to be in the front line is that they need to be

equipped so as to withstand against any disturbance from any quarter on beaches.

8. Conclusion

Tourism as an industry can have all grounds to contribute to the national exchequer along with

other industries. Perhaps, it sounds quite new when it comes up as industry in our country but

tourism is one of the oldest industries across the world. As we look into the growth of tourism in

the region, we do come to see bewildering facts that many countries of this region those

developed quite a lot in industry did not have substantial natural advantages to turn tourism into

industry; however, they for example, Nepal, Thailand, Malaysia, Sri Lanka and Singapore took

effective and rational strategies to establish tourism as industry. At the same time, many countries

of this region have earned considerable trust and financial benefit out of their tourism.

Bangladesh as a country having enormous natural facilities and being at cross section of the land

can be an illustrious destination of tourism. To make Bangladesh so, effective tourism strategies

and contemporary product mix have no alternative. Therefore, categorization and segmentation of

tourism product remain a challenging issue for our concerned strategies. As we understand,

Bangladesh has dedicated room to develop tourism in the areas of hill, sea, history and culture.

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References

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D.2.1 by the Department of Tourism Management of the Alexander Technological

Educational Institute of Thessaloniki, Greece

4. Hossain J. M. (2006), The Use Of Promotional Activities In The Tourism Industry: The

Case Of Bangladesh, Blekinge Institute of Technology, Sweden.

5.Davidson, R (1994), Tourism, Second Edition, London: ELBS with Pitman Publishing.

6. Briton, R. (1979) The Image of the Third World in Tourism Marketing, Annals of

Tourism Research, Vol.6.

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8. Tourism industry of Malaysia, The Financial Express Dhaka, Friday August 31 2007.

9. Das & Chakraborty (2012), An Evaluative Study on Tourism In Bangladesh, Developing

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10. World Travel & Tourism Council (WTTC), Retrieved March 12, 2012 from www.

wttc.org.

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Tourism as Development Strategy Focusing on Sea Tourism