2020 Report

TOURISMSECTORPERFORMANCE

2020 TOURISM SECTORPERFORMANCE

EXECUTIVE SUMMARYThe tourism sector in 2020 recorded declines in International Visitor Arrivals (IVA) and Tourism Receipts (TR) amid the COVID-19 pandemic. From January to December 2020, IVA declined 85.7 per cent over the same period last year to 2.7 million visitors.

TR is at S$4.8 billion, a decline of 82.6 per cent compared to the same period last year. The decrease in TR can be observed across all components.

Gazetted hotel room revenue for 2020 is at S$1.2 billion, a year-on-year decline of 71.2 per cent. Average Occupancy Rate (AOR) dropped by 30.2 percentage points to 56.7 per cent while Average Room Rate (ARR) declined 31.3 per cent to S$152, resulting in a 55.2 per cent decline in RevPAR to S$86.

[Note: International visitor arrivals statistics up to March 2021 is now available here.]

NOTESThis quarterly report provides a summary of key statistics on tourism receipts, international visitor arrivals and gazetted hotels. The analysis in this report is based on data from a variety of sources, including SG Arrival Cards (SGAC), Disembarkation/Embarkation (DE) Cards, the Overseas Visitors Survey (OVS) and the monthly hotel returns from gazetted hotels. Data derived from the OVS are subject to sampling error. Users are advised to exercise discretion when drawing any conclusions or inferences, or taking any action, based on the data. Data is correct as at the time of publishing.

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2020 HIGHLIGHTS

TOURISMRECEIPTS

S$4.8 billion

year-on-year to

TR in 2020 declined by

-82.6%

INTERNATIONALVISITOR ARRIVALS

year-on-year to

2.7 million

-85.7%

IVA in 2020 declined by

S$1.2 billion

year-on-year to

HOTELINDUSTRY

-71.2%

Gazetted hotel room revenue in 2020 declined by

Interact with International Visitor Arrivals and Hotel Data at: stan.stb.gov.sg

2020 TOURISM SECTORPERFORMANCE

S$8m

S$13m

S$14m

S$5m

S$118m

S$28m

S$117m

S$42m

S$42m

S$166m

S$11m

S$31m

S$22m

S$46m

S$139m

Source: Disembarkation/Embarkation Cards, SG Arrival Cards and Overseas Visitors Survey- Sightseeing, Entertainment & Gaming includes entrance fees to attractions and nightspots, expenditure on day-tours, leisure events as well as entertainment at the Integrated Resorts.- Other TR components include expenditure on airfares on Singapore-based carriers, port taxes, local transportation, business, medical and education-related items, and by transit/transfer visitors, as well as COVID-19 related costs.

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Tourism Receipts (TR) for 2020 is at S$4.8 billion, a 82.6 per cent decline over the same period last year due to the impact of COVID-19. Declines were recorded across all major

components – Shopping (-88%), Accommodation (-82%), F&B (-82%), SEG (-84%) and Other TR Components (-79%).

1 All Tourism Receipts estimates are correct as of April 2021.

TOURISM RECEIPTS BY MAJOR COMPONENTS1TOURISM RECEIPTS: S$4.8BILLION (-82.6% VS 2019)

2020 PERFORMANCE

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TOURISM RECEIPTS

SHOPPING

S$656m

FOOD & BEVERAGE

S$376m

SIGHTSEEING, ENTERTAINMENT & GAMING

S$858m

OTHER TR COMPONENTS

S$1,278m

ACCOMMODATION

S$862m

% Change vs 2019 2020 TR % Share

q-88%

q-82%

q-82%

q-84%

q-79%

$703

$1,022

$454

$951

$1,700

15%

21%

9%

20%

35%

Q1 Q3Q2 Q4

2020 TOURISM SECTORPERFORMANCE

TR % Changevs 2019

2020 TR*(S$ million)

Overall

Mainland China

Indonesia

India

Australia

Japan

USA

UK

Malaysia

Vietnam

Philippines

3,879

624

562

291

235

178

149

138

135

133

125

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SHOPPING ACCOMMODATION FOOD & BEVERAGE OTHER TR COMPONENTS

-82%

-85%

-82%

-82%

-82%

-85%

-83%

-79%

-82%

-80%

-83%

q

q

q

q

q

q

q

q

q

q

q

18% 26% 12% 44%

33%

20%

18%

11%

14%

10%

6%

21%

18%

17%

15%

30%

33%

31%

36%

32%

22%

19%

27%

8%

13%

11%

10%

16%

14%

10%

13%

16%

57%

40%

46%

46%

39%

48%

46%

49%

40%

21% 8% 38%

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TOURISM RECEIPTS

Excluding expenditure on S igh tsee ing , Enter ta inment & G a m i n g ( S E G ) , Ma in land Ch ina (S$624 mi l l i on ) , Indonesia (S$562 mill ion) and India (S$291 million) were the top three TR generating markets for in 2020, contributing to 41 per cent of TR (excluding SEG), with most coming from the earlier part of the year pre-COVID.

INDONESIA

S$562 million

1 MAINLAND CHINA

S$624 million

2

INDIA

S$291 million3

Expenditure is estimated from Overseas Visitors Survey and other secondary data sources.Other TR components include expenditure on airfares on Singapore-based carriers, port taxes, local transportation, business, medical and education-related items, and by transit/transfer visitors, as well as COVID-19 related costs.* Sightseeing, Entertainment & Gaming has been excluded in the country analysis due to commercial sensitivity of information.

TOURISM RECEIPTS BY MAJOR COMPONENTS, TOP 10 MARKETSTOURISM RECEIPTS* : S$3.9 BILLION (-82.1% VS 2019)

2020 PERFORMANCE

2020 TOURISM SECTORPERFORMANCE

INTERNATIONALVISITOR ARRIVALS

Source: Disembarkation/Embarkation Cards and SG Arrival CardsData updated as at 22 April 2021

Source: Disembarkation/Embarkation cards and SG Arrival CardsData updated as at 22 April 2021.

Indonesia (457K), Mainland China (357K), Australia (206K), India (176K) and Malaysia (154K) were Singapore’s top five international visitor-generating markets in 2020. These markets accounted for 49 per cent of total IVA in 2020.

Largest absolute year-on-year declines were noted for Mainland China (-90%), Indonesia (-85%), and India (-88%).

% Change vs 2019

-78%

-86%

-83%

-88%

-75%

-86%

-87%

-88%

-85%

-88%

-81%

UK

Japan

USA

Philippines

Germany

South Korea

Vietnam

Thailand

Taiwan

Hong Kong SAR

Others

0 100 200 300

q

q

q

q

q

q

q

q

q

q

q

IVA, TOP 15 MARKETS

1 INDONESIAq-85% 457,027

MALAYSIAq-87% 153,650

AUSTRALIAq-82% 206,238

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

133,336

125,879

123,182

97,881

95,563

89,522

74,424

63,622

61,887

58,976

468,438

2020: 2.7 MILLION (-85.7% VS 2019)

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2020 PERFORMANCE

INTERNATIONAL VISITOR ARRIVALS (IVA)2020: 2.7 MILLION (-85.7% VS 2019), VISITOR DAYS: 11.8 MILLION DAYS (-81.7%)

Singapore’s international visitor arrivals (IVA) stood at 2.7 million for 2020, a 85.7 per cent year-on-year decline.

MAINLAND CHINAq-90% 357,292

INDIAq-88% 175,522

400 500

IVA 2019 (’000s) IVA 2020 (’000s)

1,499 1,565 1,5971,488

1,8031,736

1,464 1,530 1,5341,5521,725

1,688

240

733

1 1 2 7 9 1310 15 24

1,625

2020 TOURISM SECTORPERFORMANCE

HOTEL INDUSTRY

+65 6736 6622 +65 6736 9423 stb.gov.sgTourism Court 1 Orchard Spring Lane Singapore 247729

2 Standard AOR = [Gross lettings (Room Nights) / Available room nights] x 1003 Standard ARR = [Total room revenue / Gross lettings] x 1004 RevPAR = AOR x ARR

Average Room Rate (ARR)

ARR, AOR and RevPAR, 2020

Average Occupancy Rate (AOR) Revenue Per Available Room (RevPAR)

NOTE: The hotel tiering system is a reference system developed by the Singapore Tourism Board (STB) to categorise the different hotels in Singapore into tiers based on a combination of factors that include average room rates, location and product characteristics.

Figures for the hotel industry are preliminary estimates, based on returns as at 21 March 2020. The current hotel tiers published are based on the hotels’ performance in 2019. The response rate across the tiers may vary. These figures exclude revenues arising from government contracts for COVID-related uses.

Gazetted hotel room revenue for 2020 was S$1.2 billion, a decline of 71.2 per cent year-on-year. Average Occupancy Rate (AOR2) was at 56.7 per cent in 2020, a 30.2 percentage point decline compared to the same period last year. Average Room

Rate (ARR3) declined by 31.3 per cent to S$152, and Revenue per Available Room (RevPAR4) also dropped by 55.2 per cent year-on-year to S$86 in 2020.

HOTEL INDUSTRY2020 PERFORMANCE

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Data updated as at 22 April 2021.

Luxury – Includes hotels in the luxury segment and are predominantly in prime locations and/or in historical buildings

Upscale – IIncludes hotels in the upscale segment and are generally in prime locations or hotels with boutique positioning in prime or distinctive locations

Mid-Tier – Includes hotels in the mid-tier segment and are primarily located in prime commercial zones or immediately outlying areas

Economy – Includes hotels in the budget segment and are generally located in outlying areas

S$ %p % %ptsp S$ %p

Overall 152 q-31.3 57 q-30.2 86 q-55.2

Luxury 352 q-22.9 48 q-40.8 168 q-58.4

Upscale 198 q-25.3 49 q-36.7 97 q-57.2

Mid-tier 116 q-31.4 60 q-28.7 70 q-53.6

Economy 74 q-31.1 63 q-21.1 47 q-48.3