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Forthcoming Publications rent learning by an analyst and a user. The paper draws upon the theoretical and em- pirical foundation of cognitive science to view the systems development process and the roles of its participants in a new context. Several strategies are proposed for develop- ing systems so as to ensure their continued ef- fectiveness in dynamic environments. To ap- pear in: Decision Support Systems. Testing to Assure Interworking of Implementations of ISO/OSl Protocols by R. J. Linn, Jr. At the Institute for Computer Sciences and Technology of the National Bureau of Stan- dards, an architecture has been specified for testing protocols in layers four through seven of the International Organization for Stan- dardization's (ISO) Basic Reference Model for Open Systems Interconnection (OSI). This paper describes the application of that architecture to testing Class 4 Transport with thirteen vendors' implementations of the protocol prior to a demonstration of ISO protocols at the National Computer Con- ference in 1984. The test results are sum- marized and an evaluation of the architecture and individual tools is presented. The paper concludes with a summary of a more ambitious demonstration of networking using implementation of ISO protocols. To appear in: Computer Networks and ISDN Systems. Handling Shared Resources in a Temporal Data Base Management System by 7". L. Dean This paper presents an approach to manag- ing shared resources through the use of a temporal data base and special purpose reason maintenance system. All resource re- quests are processed through a central data base management system that assists employees in scheduling events to take advantage of available resources. A tem- poral data base is used to keep track of the condition and use of these resources. The system assists in resolving conflicts between employees competing for the same resources and detects when a change in the condition of a resource selected for a par- ticular task makes it unsuitable for its intend- ed purpose. To appear in: Decision Support Systems. Toward Representing Management-domain Knowledge by D. Baldwin and G. M. Kasper Guidelines for the application of artificial in- telligence to management-domain problems are proposed. A tutorial highlighting the strengths and weaknesses of several popular knowledge representation techniques is presented. Matching the strengths of these techniques with the requirements of different management decision-making domains pro- vides a basis for the proposed guidelines. Management areas for which current ap- proaches to knowledge representation pro- vide little support are also discussed. To ap- pear in: Decision Support Systems. On Actions Due to Lack of Information by B. G. Lundberg The problem of making conclusions from representations of knowledge is presented and analyzed. In particular, conclusion mak- ing due to lack of information has been studied. The concepts of immediately available information, assumptionally in- ferable information and constructively in- ferable information are introduced and il- lustrated. It follows that it is important to specify the assumptions that are made about a representation, in particular with respect to the conclusions that can be made from the representation. Concerning constructively in- ferable information it is shown that the lack of information can only be used to select which among a set of possible conclusions to make. To appear in: Decision Support Systems. Propaedeutics of Decision- making: Supporting Managerial Learning and Innovation by R. G. Hunt and G. L. Sanders This paper considers the DSS development process as an exercise in mutual and concur- Science and Technology Agency's Mu Machine Translation Project by M. Nagao, J. Tsujii and J. Nakamura This paper describes the current status of a machine translation project that aims to develop Japanese-to-English and English-to- Japanese translation systems for abstracts of scientific and technical articles. The paper describes the development of Japanse-to- English translation systems, and discusses methodologies for evaluating translation results. Particular emphasis is placed on techniques necessary for translation between Japanese and English--languages having fundamentally different structures. To appear in: Future Generations Computer Systems. A Case History of an Indexing Project: A Thematic Index of Ontario Agricultural Periodicals by E. V. Baeyer This case history of an index to Ontario agricultural periodicals describes the origin of the project, the background research, the ap- plication for funding, the mechanics of collec- ting the data, the data processing, the preparation of an explanatory booklet, and the dissemination of the index. To appear in: Infomediary. A History of the Depart- ment of Information Science of The City University by J. S. Rennie A review is presented of the developments from the founding of the original course in 'Collecting and Communicating Scientific Knowledge' for the Certificate of the Institute 181

Toward representing management-domain knowledge

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Page 1: Toward representing management-domain knowledge

Forthcoming Publications rent learning by an analyst and a user. The paper draws upon the theoretical and em- pirical foundation of cognitive science to view the systems development process and the roles of its participants in a new context. Several strategies are proposed for develop- ing systems so as to ensure their continued ef- fectiveness in dynamic environments. To ap- pear in: Decision Support Systems.

Testing to Assure Interworking of Implementations of ISO/OSl Protocols

by R. J. Linn, Jr.

At the Institute for Computer Sciences and Technology of the National Bureau of Stan- dards, an architecture has been specified for testing protocols in layers four through seven of the International Organization for Stan- dardization's (ISO) Basic Reference Model for Open Systems Interconnection (OSI). This paper describes the application of that architecture to testing Class 4 Transport with thirteen vendors' implementations of the protocol prior to a demonstration of ISO protocols at the National Computer Con- ference in 1984. The test results are sum- marized and an evaluation of the architecture and individual tools is presented. The paper concludes with a summary of a more ambitious demonstration of networking using implementation of ISO protocols. To appear in: Computer Networks and ISDN Systems.

Handling Shared Resources in a Temporal Data Base Management System

by 7". L. Dean

This paper presents an approach to manag- ing shared resources through the use of a temporal data base and special purpose reason maintenance system. All resource re- quests are processed through a central data base management system that assists employees in scheduling events to take advantage of available resources. A tem- poral data base is used to keep track of the condition and use of these resources. The system assists in resolving conflicts between employees competing for the same resources and detects when a change in the condition of a resource selected for a par- ticular task makes it unsuitable for its intend- ed purpose. To appear in: Decision Support Systems.

Toward Representing Management-domain Knowledge

by D. Baldwin and G. M. Kasper

Guidelines for the application of artificial in- telligence to management-domain problems are proposed. A tutorial highlighting the strengths and weaknesses of several popular knowledge representation techniques is presented. Matching the strengths of these techniques with the requirements of different management decision-making domains pro- vides a basis for the proposed guidelines. Management areas for which current ap- proaches to knowledge representation pro- vide little support are also discussed. To ap- pear in: Decision Support Systems.

On Actions Due to Lack of Information

by B. G. Lundberg

The problem of making conclusions from representations of knowledge is presented and analyzed. In particular, conclusion mak- ing due to lack of information has been studied. The concepts of immediately available information, assumptionally in- ferable information and constructively in- ferable information are introduced and il- lustrated. It follows that it is important to specify the assumptions that are made about a representation, in particular with respect to the conclusions that can be made from the representation. Concerning constructively in- ferable information it is shown that the lack of information can only be used to select which among a set of possible conclusions to make. To appear in: Decision Support Systems.

Propaedeutics of Decision- making: Supporting Managerial Learning and Innovation

by R. G. Hunt and G. L. Sanders

This paper considers the DSS development process as an exercise in mutual and concur-

Science and Technology Agency's Mu Machine Translation Project

by M. Nagao, J. Tsujii and J. Nakamura

This paper describes the current status of a machine translation project that aims to develop Japanese-to-English and English-to- Japanese translation systems for abstracts of scientific and technical articles. The paper describes the development of Japanse-to- English translation systems, and discusses methodologies for evaluating translation results. Particular emphasis is placed on techniques necessary for translation between Japanese and English--languages having fundamentally different structures. To appear in: Future Generations Computer Systems.

A Case History of an Indexing Project: A Thematic Index of Ontario Agricultural Periodicals

by E. V. Baeyer

This case history of an index to Ontario agricultural periodicals describes the origin of the project, the background research, the ap- plication for funding, the mechanics of collec- ting the data, the data processing, the preparation of an explanatory booklet, and the dissemination of the index. To appear in: Infomediary.

A History of the Depart- ment of Information Science of The City University

by J. S. Rennie

A review is presented of the developments from the founding of the original course in 'Collecting and Communicating Scientific Knowledge' for the Certificate of the Institute

181