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Town Hall MeetingTSS All Staff
November 6, 2002
Welcome ITSS Strategic Plan TSS Initiatives
General Update Bruce Vincent, From the Strategist’s Desk Rates WORP Communications
Q & A
Town Hall Agenda
IT Open House Subscription Fair Mainframe CPU reduction Stanford/MIT benchmarking Axess reporting
Recognition of Our Efforts
The President’s Themes Work cross-discipline Strive for uniform departmental excellence Focus on undergraduate education Solve complex problems
C-ACIS, S-AC Task Force on Improving the
Student Experience
Finance and Budgets ITSS Strategic Plan
Stanford in 2003: Context for this Year
Year of the Client
Theme Support Teaching, Learning and
Research by Focusing on Client Needs
Clients want technology that is: Easy to use Affordable Reliable Ubiquitous Available Integrated Enabling Personalizable
Create an excellent client experience
Build a learning organization Operate and improve Stanford’s
IT environment Leverage technology and
innovation Develop a sustainable business
model
Strategies
Keep Stanford’s IT environmentup and running
Ongoing Critical Activity
Some examples of priorities with Direct Client Impact Improve front-line client support:
Help Desk and Client Relations Establish employee development program Implement Delphi Retire mainframe Stabilize ITSS systems
and services (Reporting, Kronos, Citrix)
Projects and Initiatives
Some examples of Enabling Priorities WorkFlow TMIS (Technology Management Info System) Registry Administrative Systems SWAT Team PeopleSoft v.8
Projects and Initiatives
Some examples of Emerging Priorities Network as a utility / VoIP Portal / SUndial Learning Management System EMS (Enterprise Management System) Kronos improvements Desktop management High-performance
computing cluster
Projects and Initiatives
Year of the Client
The ITSS Roadmap
Ask anything!
Q & A
ITSS will define and promote one technology strategy !
ITSS’ strategy will be understood and endorsed by clients.
Technology strategy will trend toward uniformity, not unsustainable diversity.
Excellent use of technology is more important than using excellent technology.
ITSS will choose and demonstrate prowess in targeted areas of technology consistent Stanford University’s role as innovator and leader.
Technology Strategy
Technology Strategy ITSS will define and promote one
technology strategy !
There will be one technology strategy plan for all ITSS.
Discussions with clients and other IT organizations will be consistent with this plan.
The technology plan will be regularly updated to reflect changes in business plan and advances in technology.
TSS’ strategy will be understood and endorsed by clients!
Client forums solicited Vision articulated to clients Technology strategy must meet the
needs of Stanford University
Technology Strategy
Technology strategy will trend toward uniformity, not unsustainable diversity.
ITSS will select technologies and corresponding products as preferred.
No technical group can decide unilaterally what technology and product to implement.
Technology Strategy
Four areas of IT strategic concentration
Infrastructure Application Data Network
Generally desirable characteristics for each: Standards based design Scalable Secure Robust Interoperable
Technology Strategy