2014 Amadeus IT Group SA amadeus.com

Pricing

A pre-requisite to perform a service pricing request is to

have the flight itinerary priced, and the resulting pricing record stored.

In order to price the ancillary services and to store a pricing record, use the FXG entry as shown below.

When reservation withholds 2 different ancillary services,

separate pricing is performed and indicated by RFIC, reason-for-issuance-codes.

Further settings and pricing options are also available, which also allow the creation of pricing records per segment, and include the FXH entry for informative service pricing.

Below are a few of the options available:

FXG Price services & store pricing record

FXH Informative service pricing

FXH/P3 Passenger selection

FXH/L3 Service element selection

FXH/S3 Segment selection

FXH/R,FC-

USD

Currency of sale override

FXH/RCH*PTC Force PTC

FXH/R,LON Point of sale override

FXH/C-XBAG SSR Code selection

FXK Cryptic Catalogue

Display the pricing record

The pricing record is displayed using the TQM entry (or

TQM/M1, TQM/M2, etc. if several pricing records)

Several airlines use The Automated Issuance Limit (AIL) which calculates and applies an issuance time limit to the Ancillary Services. AIL sends a warning in real time of the deadline for issuing a document and cancels the chargeable service when the time limit is reached.

Issuance - TTP/TTM The PNR is updated after issuance of the ancillary service with FA/FB elements associated to the chargeable SSR. The format is the same as for e-ticketing, but documents are service associated. Confirmed status for service is a prerequisite for EMD carriers. Note also that the issuance of the flight ticket may be a pre-requisite.

Functional Help pages

For more information on all functional aspects of ancillary services in Amadeus, please see the help pages “HE ANCILLARY”.

Quick card

Amadeus Ancillary Services

Seating/Baggage

& Other Ancillary Services

2014-03-06 ACO Scandinavia

Welcome to Ancillary Services

Ancillary Services are available to book in Amadeus Selling Platform (cryptic and graphic) and provide travel agencies with a competitive and comprehensive range of optional and additional air services to their customers such as seat selection, multiple baggage services, in-flight entertainment, priority boarding, etc.

Seamlessly integrated into existing pricing and booking

flows, travel agents can exploit increased parity with the content available on airlines’ own websites, offering an enhanced customer service, and reinforcing your role as a travel consultant.

Chargeable services with EMD-A

The sale of ancillary services is easily integrated in the

booking flow and issued on a passenger and service associated Electronic Miscellaneous Document (EMD-A). All elements are harmonized in a single PNR, giving an instant view of your customer’s travel choices.

The following examples show the flow booking, pricing

and issuing of an ancillary service in cryptic as well as in graphic environment in Amadeus Selling Platform.

Booking of a seat

In the booking below, a seat is added from a seat map.

Cryptic: SM2 (segment nbr) ST /10A (seat nbr)

Graphic: Available chargeable seats are marked on a blue background.

Booking of other ancillary services

The ancillary services catalogue can be easily accessed through the Selling Platform in cryptic and graphic mode.

1. Cryptic Service Catalogue

FXK

Display the Ancillary services for booked air segment(s).

Chargeable ancillary services, like pre-paid baggage or

weapon in the example below, are added with SR request.

Cryptic: SR ABAG

SR PDBG

SR WEAP-FREETEXT

The “/” before the SSR element in the reservation

indicates that a service is chargeable, and that pricing is required.

NB! Applicable service codes are defined and filed by each carrier and therefore can vary from airline to airline (ref. for carrier specific info - GGAIRYY).

2. Graphic Service Catalogue

The option to choose ‘Ancillary services catalogue’ under the Customize tab will automatically display the Ancillary Services Catalogue in Graphic.

Graphic: Chargeable services are indicated with fare and bookabe in the graphic display for selected segments.