107
Tr raining Manual For Smart Vir rtual Classroom Pr roject Project I Implementing Age ency ERNET India Department of E Electronics & Information Te echnology Minist try of Communications & IT G Government of India 1

Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

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Page 1: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Tr raining Manual

For

Smart Vir rtual Classroom Pr roject

Project I Implementing Age ency

ERNET India

Department of E Electronics amp Information Te echnology

Minist try of Communications amp IT

GGovernment of India

1

2

PREFA E

Sm rt Virtu l Cl ssroom (SVC) project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing equipment t suit ble number of District Institute of Educ tion amp

Tr ining (DIET) long-with its corresponding schools picked up from e ch st te for implement tion of the

project Key objectives of this project is to improve the qu lity of educ tion to students from remote rur l

p rt of the country ddress the need of speci lized te ching st ff t remote loc tion through pplic tion of

ICT nd provide single cross ndash st te ICT en bled knowledge sh ring pl tform for tr ining nd skill

development of educ tionist te chers

In Sm rt Virtu l Cl ssroom project District Institute of Educ tion amp Tr ining (DIET) loc tions in district will

ct s mentor where high profession l qu lity equipment h s been inst lled which c n lso be used s

studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live to the

other schools h ving ICT equipment prim rily in th t district s well s in the djoining re s Te cher nd

students re logged into the video conferencing sessions nd experience the virtu l cl ssroom environment

by m king use of electronic inter ctive white bo rd projector nd Person l Desktop

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi nd the

implementing gency of Sm rt Virtu l Cl ssroom project

Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi nd the funding gency of Sm rt Virtu l

Cl ssroom project

Under this project Sm rt Virtu l Cl ssroom f cilities will be setup in 3500 Govt owned controlled schools

long-with 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil

N du Him ch l Pr desh nd Tripur

There re innumerous benefits for both Students nd Te chers

For Students it is qu lity educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content ccessing the content from centr l recording server During sessions p rticip nts

c n communic te with one nother view present tions or videos nd eng ge with resources in work group

The recorded session ndash udio nd visu ls is ccessible even fter being delivered

For Te chers it will be different te ching experience where te chers re not with le rners physic lly but

inter cting vi public network in n online le rning environment Their recorded sessions will be nytime

v il ble to the students Sm rt Virtu l Cl ssroom will lso ddress the issue of te cher v il bility nd

ensure qu lity educ tion delivery cross the st te country on dem nd

Everyone who is p rt of this project is requested to m ke use of the technology v il ble nd tr nsform

Indi into digit lly empowered society nd knowledge economy Every user should encour ge e ch other

to use this f cility to the fullest nd help qu lity educ tion re ch to the rur l most p rt of the country

3

Table of ontents 10 Introduction of project 7

11 Project brief 7

12 About project implementing gency- ERNET Indi 7

13 About the project funding gency- DeitY GOI 8

20 Introduction to Sm rt Virtu l Cl ssroom 9

21 About the Sm rt Virtu l Cl ssroom 9

22 M jor components of Sm rt Virtu l Cl ssroom 10

23 How does it oper te 11

24 Benefits of Sm rt Virtu l Cl ssroom 11

30 Roles nd Responsibilities of DIET School 12

40 Equipment Setup 15

41 Desktop PC amp its ccessories 16

42 Electronic Inter ctive white bo rd 18

421 Inter ctive white bo rd softw re inst ll tion 19

422 Inter ctive white bo rd c libr tion 19

423 Screen Keys 22

43 Short Throw Projector 22

44 Online UPS with b tteries 25

45 LED Displ y screen 26

46 Profession l Video conferencing end points 27

461 Profession l PTZ c mer 27

462 Spe ker bundle phone 28

463 Video conferencing desktop codec 29

47 Computer T ble 32

48 About project port l 32

50 About video conferencing solution 37

51 Video conferencing desktop codec configur tion setting 37

52 Knowing bout Your Room 42

53 How to join to own room 43

54 How to invite other cont cts to your room 45

55 T sk performed during session 46

56 Downlo d nd log in to video conferencing solution through desktop 50

57 Underst nding configur tion settings of Video Conferencing Desktop Codec pplic tion 52

58 How to connect to your room 55

59 Underst nding of st tus icons 59

4

510 Connecting to other rooms through Desktop PC 59

511 Scheduling Meeting with other cont cts from desktop 60

512 t sk performed during meeting session on Scheduled d te 61

5121 Defining your Moder tor PIN Room PIN Cre ting nd controlling Webc st 78

513 Content Sh ring during Video conference Session 79

514 Recording nd downlo ding the recorded session 81

515 Using fe tures of other h rdw re equipments during video conferencing session 82

60 St nd rd Oper ting Procedures 83

61 Before st rting session 83

62 During session 83

63 After session 83

70 Equipment setup 85

71 Desktop amp its ccessories 86

72 Electronic Inter ctive white bo rd 86

721 Inter ctive white bo rd softw re inst ll tion 86

722 Inter ctive white bo rd c libr tion 86

723 Inter ctive white bo rd screen keys 86

73 Short Throw Projector 86

74 online UPS with b tteries 86

75 USB Webc m cum MIC 86

76 About project port l 86

80 About video conferencing desktop client 92

81 How to downlo d Video conferencing softw re 92

82 How to login to video conferencing softw re 92

83 Underst nding configur tion settings 92

84 Underst nding of st tus icons 92

85 How to connect to Your Room 92

86 How to join DIET room for session 95

87 T sk performed during session 97

88 Scheduling Meeting with other cont cts 97

89 Defining your moder tor PIN Room PIN Cre ting nd controlling webc st 97

810 How to sh re content during video conferencing session 97

811 How to downlo d nd view the recorded sessions 97

812 Using other h rdw re equipments during video conferencing session 98

90 St nd rd Oper ting Procedure 99

91 Before st rting session 99

5

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 2: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

2

PREFA E

Sm rt Virtu l Cl ssroom (SVC) project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing equipment t suit ble number of District Institute of Educ tion amp

Tr ining (DIET) long-with its corresponding schools picked up from e ch st te for implement tion of the

project Key objectives of this project is to improve the qu lity of educ tion to students from remote rur l

p rt of the country ddress the need of speci lized te ching st ff t remote loc tion through pplic tion of

ICT nd provide single cross ndash st te ICT en bled knowledge sh ring pl tform for tr ining nd skill

development of educ tionist te chers

In Sm rt Virtu l Cl ssroom project District Institute of Educ tion amp Tr ining (DIET) loc tions in district will

ct s mentor where high profession l qu lity equipment h s been inst lled which c n lso be used s

studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live to the

other schools h ving ICT equipment prim rily in th t district s well s in the djoining re s Te cher nd

students re logged into the video conferencing sessions nd experience the virtu l cl ssroom environment

by m king use of electronic inter ctive white bo rd projector nd Person l Desktop

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi nd the

implementing gency of Sm rt Virtu l Cl ssroom project

Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi nd the funding gency of Sm rt Virtu l

Cl ssroom project

Under this project Sm rt Virtu l Cl ssroom f cilities will be setup in 3500 Govt owned controlled schools

long-with 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil

N du Him ch l Pr desh nd Tripur

There re innumerous benefits for both Students nd Te chers

For Students it is qu lity educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content ccessing the content from centr l recording server During sessions p rticip nts

c n communic te with one nother view present tions or videos nd eng ge with resources in work group

The recorded session ndash udio nd visu ls is ccessible even fter being delivered

For Te chers it will be different te ching experience where te chers re not with le rners physic lly but

inter cting vi public network in n online le rning environment Their recorded sessions will be nytime

v il ble to the students Sm rt Virtu l Cl ssroom will lso ddress the issue of te cher v il bility nd

ensure qu lity educ tion delivery cross the st te country on dem nd

Everyone who is p rt of this project is requested to m ke use of the technology v il ble nd tr nsform

Indi into digit lly empowered society nd knowledge economy Every user should encour ge e ch other

to use this f cility to the fullest nd help qu lity educ tion re ch to the rur l most p rt of the country

3

Table of ontents 10 Introduction of project 7

11 Project brief 7

12 About project implementing gency- ERNET Indi 7

13 About the project funding gency- DeitY GOI 8

20 Introduction to Sm rt Virtu l Cl ssroom 9

21 About the Sm rt Virtu l Cl ssroom 9

22 M jor components of Sm rt Virtu l Cl ssroom 10

23 How does it oper te 11

24 Benefits of Sm rt Virtu l Cl ssroom 11

30 Roles nd Responsibilities of DIET School 12

40 Equipment Setup 15

41 Desktop PC amp its ccessories 16

42 Electronic Inter ctive white bo rd 18

421 Inter ctive white bo rd softw re inst ll tion 19

422 Inter ctive white bo rd c libr tion 19

423 Screen Keys 22

43 Short Throw Projector 22

44 Online UPS with b tteries 25

45 LED Displ y screen 26

46 Profession l Video conferencing end points 27

461 Profession l PTZ c mer 27

462 Spe ker bundle phone 28

463 Video conferencing desktop codec 29

47 Computer T ble 32

48 About project port l 32

50 About video conferencing solution 37

51 Video conferencing desktop codec configur tion setting 37

52 Knowing bout Your Room 42

53 How to join to own room 43

54 How to invite other cont cts to your room 45

55 T sk performed during session 46

56 Downlo d nd log in to video conferencing solution through desktop 50

57 Underst nding configur tion settings of Video Conferencing Desktop Codec pplic tion 52

58 How to connect to your room 55

59 Underst nding of st tus icons 59

4

510 Connecting to other rooms through Desktop PC 59

511 Scheduling Meeting with other cont cts from desktop 60

512 t sk performed during meeting session on Scheduled d te 61

5121 Defining your Moder tor PIN Room PIN Cre ting nd controlling Webc st 78

513 Content Sh ring during Video conference Session 79

514 Recording nd downlo ding the recorded session 81

515 Using fe tures of other h rdw re equipments during video conferencing session 82

60 St nd rd Oper ting Procedures 83

61 Before st rting session 83

62 During session 83

63 After session 83

70 Equipment setup 85

71 Desktop amp its ccessories 86

72 Electronic Inter ctive white bo rd 86

721 Inter ctive white bo rd softw re inst ll tion 86

722 Inter ctive white bo rd c libr tion 86

723 Inter ctive white bo rd screen keys 86

73 Short Throw Projector 86

74 online UPS with b tteries 86

75 USB Webc m cum MIC 86

76 About project port l 86

80 About video conferencing desktop client 92

81 How to downlo d Video conferencing softw re 92

82 How to login to video conferencing softw re 92

83 Underst nding configur tion settings 92

84 Underst nding of st tus icons 92

85 How to connect to Your Room 92

86 How to join DIET room for session 95

87 T sk performed during session 97

88 Scheduling Meeting with other cont cts 97

89 Defining your moder tor PIN Room PIN Cre ting nd controlling webc st 97

810 How to sh re content during video conferencing session 97

811 How to downlo d nd view the recorded sessions 97

812 Using other h rdw re equipments during video conferencing session 98

90 St nd rd Oper ting Procedure 99

91 Before st rting session 99

5

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 3: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

PREFA E

Sm rt Virtu l Cl ssroom (SVC) project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing equipment t suit ble number of District Institute of Educ tion amp

Tr ining (DIET) long-with its corresponding schools picked up from e ch st te for implement tion of the

project Key objectives of this project is to improve the qu lity of educ tion to students from remote rur l

p rt of the country ddress the need of speci lized te ching st ff t remote loc tion through pplic tion of

ICT nd provide single cross ndash st te ICT en bled knowledge sh ring pl tform for tr ining nd skill

development of educ tionist te chers

In Sm rt Virtu l Cl ssroom project District Institute of Educ tion amp Tr ining (DIET) loc tions in district will

ct s mentor where high profession l qu lity equipment h s been inst lled which c n lso be used s

studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live to the

other schools h ving ICT equipment prim rily in th t district s well s in the djoining re s Te cher nd

students re logged into the video conferencing sessions nd experience the virtu l cl ssroom environment

by m king use of electronic inter ctive white bo rd projector nd Person l Desktop

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi nd the

implementing gency of Sm rt Virtu l Cl ssroom project

Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi nd the funding gency of Sm rt Virtu l

Cl ssroom project

Under this project Sm rt Virtu l Cl ssroom f cilities will be setup in 3500 Govt owned controlled schools

long-with 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil

N du Him ch l Pr desh nd Tripur

There re innumerous benefits for both Students nd Te chers

For Students it is qu lity educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content ccessing the content from centr l recording server During sessions p rticip nts

c n communic te with one nother view present tions or videos nd eng ge with resources in work group

The recorded session ndash udio nd visu ls is ccessible even fter being delivered

For Te chers it will be different te ching experience where te chers re not with le rners physic lly but

inter cting vi public network in n online le rning environment Their recorded sessions will be nytime

v il ble to the students Sm rt Virtu l Cl ssroom will lso ddress the issue of te cher v il bility nd

ensure qu lity educ tion delivery cross the st te country on dem nd

Everyone who is p rt of this project is requested to m ke use of the technology v il ble nd tr nsform

Indi into digit lly empowered society nd knowledge economy Every user should encour ge e ch other

to use this f cility to the fullest nd help qu lity educ tion re ch to the rur l most p rt of the country

3

Table of ontents 10 Introduction of project 7

11 Project brief 7

12 About project implementing gency- ERNET Indi 7

13 About the project funding gency- DeitY GOI 8

20 Introduction to Sm rt Virtu l Cl ssroom 9

21 About the Sm rt Virtu l Cl ssroom 9

22 M jor components of Sm rt Virtu l Cl ssroom 10

23 How does it oper te 11

24 Benefits of Sm rt Virtu l Cl ssroom 11

30 Roles nd Responsibilities of DIET School 12

40 Equipment Setup 15

41 Desktop PC amp its ccessories 16

42 Electronic Inter ctive white bo rd 18

421 Inter ctive white bo rd softw re inst ll tion 19

422 Inter ctive white bo rd c libr tion 19

423 Screen Keys 22

43 Short Throw Projector 22

44 Online UPS with b tteries 25

45 LED Displ y screen 26

46 Profession l Video conferencing end points 27

461 Profession l PTZ c mer 27

462 Spe ker bundle phone 28

463 Video conferencing desktop codec 29

47 Computer T ble 32

48 About project port l 32

50 About video conferencing solution 37

51 Video conferencing desktop codec configur tion setting 37

52 Knowing bout Your Room 42

53 How to join to own room 43

54 How to invite other cont cts to your room 45

55 T sk performed during session 46

56 Downlo d nd log in to video conferencing solution through desktop 50

57 Underst nding configur tion settings of Video Conferencing Desktop Codec pplic tion 52

58 How to connect to your room 55

59 Underst nding of st tus icons 59

4

510 Connecting to other rooms through Desktop PC 59

511 Scheduling Meeting with other cont cts from desktop 60

512 t sk performed during meeting session on Scheduled d te 61

5121 Defining your Moder tor PIN Room PIN Cre ting nd controlling Webc st 78

513 Content Sh ring during Video conference Session 79

514 Recording nd downlo ding the recorded session 81

515 Using fe tures of other h rdw re equipments during video conferencing session 82

60 St nd rd Oper ting Procedures 83

61 Before st rting session 83

62 During session 83

63 After session 83

70 Equipment setup 85

71 Desktop amp its ccessories 86

72 Electronic Inter ctive white bo rd 86

721 Inter ctive white bo rd softw re inst ll tion 86

722 Inter ctive white bo rd c libr tion 86

723 Inter ctive white bo rd screen keys 86

73 Short Throw Projector 86

74 online UPS with b tteries 86

75 USB Webc m cum MIC 86

76 About project port l 86

80 About video conferencing desktop client 92

81 How to downlo d Video conferencing softw re 92

82 How to login to video conferencing softw re 92

83 Underst nding configur tion settings 92

84 Underst nding of st tus icons 92

85 How to connect to Your Room 92

86 How to join DIET room for session 95

87 T sk performed during session 97

88 Scheduling Meeting with other cont cts 97

89 Defining your moder tor PIN Room PIN Cre ting nd controlling webc st 97

810 How to sh re content during video conferencing session 97

811 How to downlo d nd view the recorded sessions 97

812 Using other h rdw re equipments during video conferencing session 98

90 St nd rd Oper ting Procedure 99

91 Before st rting session 99

5

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 4: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Table of ontents 10 Introduction of project 7

11 Project brief 7

12 About project implementing gency- ERNET Indi 7

13 About the project funding gency- DeitY GOI 8

20 Introduction to Sm rt Virtu l Cl ssroom 9

21 About the Sm rt Virtu l Cl ssroom 9

22 M jor components of Sm rt Virtu l Cl ssroom 10

23 How does it oper te 11

24 Benefits of Sm rt Virtu l Cl ssroom 11

30 Roles nd Responsibilities of DIET School 12

40 Equipment Setup 15

41 Desktop PC amp its ccessories 16

42 Electronic Inter ctive white bo rd 18

421 Inter ctive white bo rd softw re inst ll tion 19

422 Inter ctive white bo rd c libr tion 19

423 Screen Keys 22

43 Short Throw Projector 22

44 Online UPS with b tteries 25

45 LED Displ y screen 26

46 Profession l Video conferencing end points 27

461 Profession l PTZ c mer 27

462 Spe ker bundle phone 28

463 Video conferencing desktop codec 29

47 Computer T ble 32

48 About project port l 32

50 About video conferencing solution 37

51 Video conferencing desktop codec configur tion setting 37

52 Knowing bout Your Room 42

53 How to join to own room 43

54 How to invite other cont cts to your room 45

55 T sk performed during session 46

56 Downlo d nd log in to video conferencing solution through desktop 50

57 Underst nding configur tion settings of Video Conferencing Desktop Codec pplic tion 52

58 How to connect to your room 55

59 Underst nding of st tus icons 59

4

510 Connecting to other rooms through Desktop PC 59

511 Scheduling Meeting with other cont cts from desktop 60

512 t sk performed during meeting session on Scheduled d te 61

5121 Defining your Moder tor PIN Room PIN Cre ting nd controlling Webc st 78

513 Content Sh ring during Video conference Session 79

514 Recording nd downlo ding the recorded session 81

515 Using fe tures of other h rdw re equipments during video conferencing session 82

60 St nd rd Oper ting Procedures 83

61 Before st rting session 83

62 During session 83

63 After session 83

70 Equipment setup 85

71 Desktop amp its ccessories 86

72 Electronic Inter ctive white bo rd 86

721 Inter ctive white bo rd softw re inst ll tion 86

722 Inter ctive white bo rd c libr tion 86

723 Inter ctive white bo rd screen keys 86

73 Short Throw Projector 86

74 online UPS with b tteries 86

75 USB Webc m cum MIC 86

76 About project port l 86

80 About video conferencing desktop client 92

81 How to downlo d Video conferencing softw re 92

82 How to login to video conferencing softw re 92

83 Underst nding configur tion settings 92

84 Underst nding of st tus icons 92

85 How to connect to Your Room 92

86 How to join DIET room for session 95

87 T sk performed during session 97

88 Scheduling Meeting with other cont cts 97

89 Defining your moder tor PIN Room PIN Cre ting nd controlling webc st 97

810 How to sh re content during video conferencing session 97

811 How to downlo d nd view the recorded sessions 97

812 Using other h rdw re equipments during video conferencing session 98

90 St nd rd Oper ting Procedure 99

91 Before st rting session 99

5

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 5: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

510 Connecting to other rooms through Desktop PC 59

511 Scheduling Meeting with other cont cts from desktop 60

512 t sk performed during meeting session on Scheduled d te 61

5121 Defining your Moder tor PIN Room PIN Cre ting nd controlling Webc st 78

513 Content Sh ring during Video conference Session 79

514 Recording nd downlo ding the recorded session 81

515 Using fe tures of other h rdw re equipments during video conferencing session 82

60 St nd rd Oper ting Procedures 83

61 Before st rting session 83

62 During session 83

63 After session 83

70 Equipment setup 85

71 Desktop amp its ccessories 86

72 Electronic Inter ctive white bo rd 86

721 Inter ctive white bo rd softw re inst ll tion 86

722 Inter ctive white bo rd c libr tion 86

723 Inter ctive white bo rd screen keys 86

73 Short Throw Projector 86

74 online UPS with b tteries 86

75 USB Webc m cum MIC 86

76 About project port l 86

80 About video conferencing desktop client 92

81 How to downlo d Video conferencing softw re 92

82 How to login to video conferencing softw re 92

83 Underst nding configur tion settings 92

84 Underst nding of st tus icons 92

85 How to connect to Your Room 92

86 How to join DIET room for session 95

87 T sk performed during session 97

88 Scheduling Meeting with other cont cts 97

89 Defining your moder tor PIN Room PIN Cre ting nd controlling webc st 97

810 How to sh re content during video conferencing session 97

811 How to downlo d nd view the recorded sessions 97

812 Using other h rdw re equipments during video conferencing session 98

90 St nd rd Oper ting Procedure 99

91 Before st rting session 99

5

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 6: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

92 During Session 99

93 After session 99

100 Dorsquos nd Donrsquots 99

110 B sic trouble shooting 101

120 FAQ 105

130 Project Helpdesk 106

6

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 7: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

10 Introduction of project

11 Project brief

The im of the project is to setup Sm rt Virtu l Cl ssroom f cilities in 3500 Govt owned controlled schools

longwith 50 DIET loc tions in seven pilot st tes of Guj r t R j sth n Andhr Pr desh H ry n T mil N du

Him ch l Pr desh nd Tripur with the focus to improve the qu lity of educ tion to students from remote

rur l p rt of the country The project is imed t cre ting technology en bled cl ssroom th t foster

opportunities for te ching nd le rning by integr ting computers Inter ctive white bo rds projectors

speci lized softw re video conferencing in Ph se ndash I of the project suit ble number of DIETs longwith its

corresponding schools (selected b sed on v il bility of r w power Internet connectivity etc) h s been

picked from every st te for implement tion of project The project will en ble the school te chers to re ch

t f r loc tions without physic l presence nd on the other h nd ensure virtu l v il bility of expert f culty

t remote schools District Institute of Educ tion amp Tr ining (DIET) Block Institute of Educ tion amp Tr ining

(BIET) loc tions in district block will ct s mentor where high profession l qu lity equipment h s been

inst lled which c n lso be used s studio for sm rt te ching by speci lized f culty nd those lectures

te chings c n be be med live to the other schools prim rily in th t district s well s in the djoining re s

The proposed sm rt virtu l cl ss room setup would lso be used for v rious voc tion l tr ining courses to

be run from district level or st te c pit l for the welf re of the community s whole to meet the domestic

requirements of r pidly growing economy in the identified high growth sector(s) thereby effectively

lever ging Indi rsquos competitive dv nt ge nd h rnessing Indi rsquos demogr phic divide The use of modern

Video-Audio amp ICT Technologies is expected to improve the qu lity nd effectiveness of educ tion It is lso

import nt to en ble dist nce educ tion amp e-le rning environment through video stre ming amp pl ying of

educ tion l video content over network to benefit l rge number of students in the remote nd b ckw rd

regions This would lso en ble off-line ccess to cl ssroom te ching t subsequent st ge over the network

through ccessing the content from centr l recording server subject to the inst lled stor ge c p city of the

recording server This st te-wide infr structure would lso help in ddressing the issue of te cher v il bility

nd ensure qu lity educ tion delivery cross the st te country on dem nd The implemented solution is

further sc l ble to higher number of cl ssrooms by dding the cl ssroom infr structure t remote school

level nd enh nces MCU c p bilities t centr l loc tion during the subsequently pl nned project ph ses

12 About project implementing agency- ERNET India

Educa ion and Research Ne work (ERNET) India is n org niz tion under the egis of Dep rtment of

Electronics nd IT Ministry of Communic tions nd Inform tion Technology Govt of Indi ERNET s n

org nis tion h s m de signific nt contribution to the emergence of networking in the country At the

inception time it brought the Internet to Indi nd h s supported in building up n tion l c p bilities in the

re of net-working especi lly in protocol softw re engineering nd tools for coll bor tion Over period of

ye rs it h s successfully built l rge network th t provides v rious services to the intellectu l segment of

Indi n society ie the rese rch nd educ tion community nd lso supported cre tion of pool of strongly

tr ined m npower

ERNET w s initi ted in 1986 by the Dep rtment of Electronics (DoE) with funding support from the

Government of Indi nd United N tions Development Progr m (UNDP) involving eight premier institutions

s p rticip ting genciesmdashNCST (N tion l Centre for Softw re Technology) Bomb y IISc (Indi n Institute of

Science) B ng lore five IITs (Indi n Institutes of Technology) t Delhi Bomb y K npur Kh r gpur nd

M dr s nd the DoE New Delhi ERNET beg n s multi-protocol network with both the TCPIP nd

7

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 8: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

the OSI-IP protocol st cks running over the le sed-line portion of the b ckbone However since 1995 lmost

ll tr ffic is c rried over TCPIP

ERNET touches limitless sectors serving numerous institutions in he lth griculture prim ry second ry nd

higher educ tion science amp technology nd is involved in enh ncing the computer skills of the children by

me ns of deployment of Wi-Fi for internet ccess nd building virtu l cl ssrooms which it intends to

replic te in l rger perspective under the digit l Indi initi tive

ERNET is one of the l rge n tionwide terrestri l nd s tellite network with point of presence loc ted t the

premiere educ tion l nd rese rch institutions in m jor cities of the country Focus of ERNET is not limited

to just providing connectivity but to meet the entire needs of the educ tion l nd rese rch institutions by

hosting nd providing relev nt inform tion to their users Rese rch nd Development nd Tr ining re

integr l p rts of ERNET ctivities

The ctivities t ERNET Indi re org nized round five technology focus re s

bull N tion l Ac demic nd Rese rch Network

bull Rese rch nd Development in the re of D t Communic tion nd its Applic tion

bull Hum n Resource Development in the re of High-end Networking

bull e-Educ tion infr

bull C mpus-wide High Speed Loc l Are Network

ERNET Indi w s lso involved in v rious R amp D Projects sp nning the wide dom in of cloud b sed e-le rning

services 6LoWPAN (Low ndashpower Wireless Person l Are Network) nd Internet of Things (IoT) technology in

griculture nd w ter qu lity use c ses ERNET Indi contributes s nod l gency for IPv6 Applic tions

consult ncy educ tion l services in m ny dom ins nd lso working s n exclusive registr r three dom in

ie c in resin nd eduin ERNET Indi h s successfully hosted sever l workshops nd IPv6 h nds-on

tr inings nd continues to provide it t v rious loc tions ERNET h s lso ge red up to provide consult ncy

services in the field of IPv6 infr structure development nd implement tion ERNET lso successfully c rried

out rese rch experiments using the lsquoWhite Sp cesrsquo in TV b sed t Srik kul m district Andhr Pr desh

where ERNET h s lso executed project for providing connectivity nd ICT infr structure to 204 schools

As p rt of this experiment Wi-Fi connectivity w s lso provided to ne rby loc tions

13 About the project funding agency- DeitY GOI

The Depar men of Elec ronics and Informa ion Technology (Dei Y) is dep rtment under Ministry of

Communic tions nd Inform tion Technology Government of Indi The vision of DeitY is e-Development of

Indi s the engine for tr nsition into developed n tion nd n empowered society amp to promote e-

Govern nce for empowering citizens promoting the inclusive nd sust in ble growth of the Electronics IT amp

ITeS industries enh ncing Indi rsquos role in Internet Govern nce dopting multipronged ppro ch th t

includes development of hum n resources promoting RampD nd innov tion enh ncing efficiency through

digit l services nd ensuring secure cyber sp ce

The Deity t kes Initi tives for development of H rdw re Softw re industry including knowledge b sed

enterprises me sures for promoting IT exports nd competitiveness of the industry amp promotion of IT nd IT

en bled services nd Internet DeitY provides ssist nce to other dep rtments in the promotion of

e-Governance e-Infras ruc ure e-Medicine e-Commerce e-Innova ionRampD e-Learning e-Securi y

e-Inclusion In erne Governance etc DeitY lso helps in the promotion of Inform tion Technology

8

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 9: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

educ tion nd Inform tion Technology-b sed educ tion amp promotion of St nd rdiz tion Testing nd Qu lity

in IT nd st nd rdiz tion of procedure for IT pplic tion nd T sks

The DeitY is lso n nchor org niz tion in Digi al India Programme which is fl gship progr mme of the

Government of Indi with vision to tr nsform Indi into digit lly empowered society nd knowledge

economy

20 Introduction to Smart Virtual lassroom

21 About the Smart Virtual lassroom

Smar Vir ual Classroom is scheduled online te cher-led tr ining session where te chers re not present

with le rners physic lly but inter ct vi public network in n online le rning environment It typic lly

comprises of solution for c pturing udio video nd integr tion of other electronics devices like Inter ctive

White Bro d Projector Person l Desktop UPS etc Under this project we h ve lsquoSm rt Virtu l Cl ssroomrsquo

which is just like re l cl ssroom student in lsquoSm rt Virtu l Cl ssroomrsquo p rticip tes in synchronous

m nner which me ns th t the te cher nd students re logged into the video conferencing sessions nd

experience the virtu l cl ssroom environment by m king use of electronic inter ctive white bo rd projector

nd Person l Desktop

It is Sm rt Virtu l Cl ssroom th t llows p rticip nts to communic te with one nother view present tions

or videos inter ct with other p rticip nts nd eng ge with resources in work groups

lsquoSm rt Virtu l Cl ssroomrsquo lso h s the bility to record cl sssession s it h ppens including ny

present tion udio nd visu ls This me ns th t the content is ccessible even fter being delivered n

dded benefit for those who w nt quick refresher or perh ps did not fully underst nd t the first time

Figure 1

9

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 10: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

22 Major components of Smart Virtual lassroom

The m jor components of the Sm rt Virtu l Cl ssroom under this project re described in the following

section

H rdw re components of the Sm rt Virtu l Cl ssroom re-

bull Desktop PC

bull Inter ctive white bo rd

bull Video Conferencing Desktop Codec

bull Displ y Screen

bull C mer amp Mic

bull Projector

Bro dly we c n cl ssify the Sm rt Virtu l Cl ssroom function l components into four c tegories-

bull Compu ing-

bull During the session Instructor c n conduct cl sses using the Inter ctive white bo rd nd

sh re nything on the desktop PC nd s me will be visible to ll the p rticip nts through

video conferencing softw re t their loc tions

bull The desktop PC forms p rt of this c tegory which in turn is connected to the internet

nd ll ctivities done on Inter ctive white bo rd c n be sh red on the web through the

Desktop PC

bull Video conferencing-

bull All sessions c n be sh red using video conferencing solution

bull Resource t DIET c n view ll the school p rticip nts on the LED Displ y Screen using

video conferencing solution

bull DIET resource c n lso inter ct with p rticip nts through Video conferencing solution

nd LED Displ y Screen

bull In erac ion and projec ion-

bull At DIET Inter ctive white bo rd nd projector c n be integr ted with video conferencing

solution nd c n be used s writing bro d with projection f cility for self s well s

remote view

bull Simil rly ny school c n initi te video sessions nd m ke use of Inter ctive white bo rd

nd projector for writing with projection f cility for self s well s remote view

bull O hers-

bull This c tegory includes n online UPS (Uninterrupted Power Supply) which is connected

to ll the inst lled ICT equipments for continuous power supply The UPS used in this

project gives power b ckup of minimum 1 hour subject to 8 hours of r w power

v il ble to it for full ch rging of b tteries

10

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 11: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

23 How does it operate

This project en bles the school te chers to re ch out to students t remote loc tions without being

physic lly present t site nd on the other h nd en ble Expert F culty v il bility District Institute of

Educ tion amp Tr ining (DIET) will ct s mentor where profession l qu lity equipment will be inst lled to be

used s studio for sm rt te ching by speci lized f culty nd those lectures te chings c n be be med live

to the other schools prim rily in th t district s well s in the djoining re s The proposed Sm rt Virtu l

Cl ssroom setup would lso be used for v rious voc tion l tr ining courses to be run from district level or

st te c pit l for the welf re of the community

The project is video conferencing solution b sed nd DIET is connected to school through centr l loc tion vi

internet s shown in the below picture

Figure 2

bull Schools re equipped with Softw re b sed Video Conferencing amp electronic te ching id

equipments

bull DIETs re equipped with h rdw re b sed Video Conferencing amp electronic te ching id

equipments

bull Centr l loc tion is for Hosting MCU Scheduling sw Recording Stre ming Solution for en bling

stor ge of live sessions offline ccess nd multip rty conferencing

bull DIETs di l connect to Centr l Loc tion through internet which forw rds c ll to schools nd

simil rly when schools di l connect to DIET c ll is forw rded to corresponding DIET through

Centr l Loc tion vi internet

24 Benefits of Smart Virtual lassroom

1 Class iming-

bull Schedule c n be flexible ccording to the needs of both te cher nd students

bull Cl ss dur tion is e sily extend ble instructor nd student time permitting

bull Schedule extr cl sses t your convenient time

11

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 12: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

2 Learner groups-

bull Students c n be heterogeneous group even glob l with v riety of soci l circles nd

customs

bull Student composition m y v ry gre tly in ge profession nd c demic b ckground

3 Teachingme hodology-

bull Cl sses c n be technology-driven nd le rner-centric with the te cher s f cilit tor

Te chers h ve better te ching tools to effectively eng ge le rners Virtu l cl ssrooms llow

students more freedom to experiment explore nd steer the cl ss This freedom c n

produce improved student perform nce

bull Modern te ching tools re used such s multimedi nim tion 3D modelling etc

bull Le rning environment c n be stimul ting nd entert ining Moder tion tool llows the

te cher to e sily control the cl ss

4 Collabora ion in learning-

bull Te chers nd students coll bor te online vi udio video nd text ch t

bull It is e sier to work with different types of le rners Divide single virtu l cl ssroom into

bre kout sessions nd let students of different levels work t their own p ce while the

te cher moder tes nd f cilit tes

bull E sier to involve multiple te chers nd to bring in guest spe kers from nywhere in the

world

5 Recording-

bull Cl sses re recorded including udio video nd even screen Students c n view the

instructorrsquos ex ct expl n tion nd methods nd dministr tors c n review both the

instructorrsquos nd studentsrsquo perform nce

bull This fe ture is very useful especi lly for bsent students who c n view the recordings l ter

nd underst nd the concepts el bor ted by the instructor Moreover the students c n lso

refer to the recordings for revision purpose t their convenience

6 Cos -

bull Profession ls c n t ke cl sses from home nytime (even l te nights or e rly mornings)

Technology B sed Tr ining (TBT) yields time s vings of 35-45 over tr dition l cl ssroom

instruction

bull No tr vel costs Te ch nd le rn from nywhere

bull Virtu l Cl ssroom is green te ching s ves p per nd ny other such costs

bull Cl sses conducted in virtu l cl ssrooms re comp r tively che per s much s 80

30 Roles and Responsibilities of DIET School

bull The Nod l Officer ppointed t DIET School by st te uthorities will be responsible for security of

ssets nd lso for functioning of Sm rt Virtu l Cl ssroom f cility

bull DIET School will devise its own procedures for orderly functioning of inst lled infr structure

thereby ensuring optimum utiliz tion by the schools While extending the f cilities t the selected

schools there will be no discrimin tion of ny kind wh tsoever mongst v rious sections of the

12

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 13: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

community DIET School m y however prescribe such procedures s re intended to impose

re son ble restrictions on the exercise of ny right for utiliz tion of f cilities t these schools in the

interest of the gener l public

bull The ccess to the f cilities provided t project loc tions will be fully secured nd m n ged on d y

to d y b sis by the DIET School through personnel specific lly tr ined for functioning of the

technic l equipment inst lled in these loc tions

bull DIET School will be r ll d y-to-d y recurring expenditure such s electricity w ter telephone

ch rges internet connectivity ch rges st tion ry nd ir conditioners if ny required for the up-

keep of the ICT equipment

bull DIET School will ensure s fekeeping nd custody of equipment delivered t their sites nd sh ll

ensure dequ te security to the personnel nd infr structure t project sites DIET School sh ll

indemnify ERNET for ny loss resulting due to non- dherence of the bove

bull DIET School will ensure continuous internet connectivity v il ble throughout (2 mbps bro db nd

t school amp 2 mbps dedic ted le se line t DIET) nd will h ve the responsibility to li ison with

respective loc l service provider in c se of ny f ult DIET School will upgr de t their own expense

if required t ny st ge

bull Any lossd m ge to ICT infr structure deployed under this project due to negligence theft power

fluctu tions electric l e rthing issues etc which re not covered under the w rr nty will be m de

good by the respective DIET School to ensure continuity of the project objectives

bull In c se of ny ch nge of te chersNod l Officers DIET School will ensure th t the new incumbent

will be provided with requisite tr ining by lre dy tr ined st ff t respective DIET centres for the

oper tion of Sm rt Virtu l Cl ssroom infr structure

bull Any of the individu l equipment component which is p rtportion of the Virtu l cl ssroom

infr structure will not be put to use for ny purpose other th n the objective of this project In c se

of requirement of us ge for ny other centr l St te government project due written permission

from the GIA org niz tion ie DeitY h s to be obt ined

13

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 14: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

PART B

Training manual for DIET loca ion users

Figure 3

DVI Por DVI Connec or VGA Por Wi h Connec or HDMI Por Wi h Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 4

14

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 15: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

40 Equipment Setup

SrNo I em Connec ed o

1 Online UPS 1 KVA UPS is connected to

bull AC M ins through Input Power c ble

bull B ttery through b ttery c bles nd lugs

bull CPU Monitor Projector LED Screen Displ y Video conferencing

desktop codec C mer through output Power c ble nd

Distribution Box

2 CPU amp TFT CPU is connected to

bull UPS through Power c ble vi Distribution Box

bull TFT through VGA C ble

bull Projector through HDMI Pen tr y of Inter ctive white bo rd

through USB C ble

bull Video Conferencing desktop codec through DVI C ble

bull C ble

bull Mouse nd Keybo rd through USB C ble

bull Spe ker through Audio C ble

bull Internet through LAN C ble

3 Spe ker Spe ker is connected to

bull UPS through distribution box for power

bull CPU through udio port for udio output

4 Displ y Screen LED-

40rsquorsquo

Displ y Screen is connected to

bull UPS through distribution box

bull Video Conferencing Desktop codec through DVI C ble t Video

Conferencing Desktop codec end amp HDMI c ble t LED screen

end

5 Video Conferencing

Desktop codec

VC desktop codec is connected to

bull UPS through distribution box

bull CPU amp C mer through DVI c ble

bull LAN port for internet connectivity through LAN c ble

bull MIC cum Spe ker Remote Sensor Device through USB C ble

bull LED Screen through HDMI c ble t LED end nd DVI c ble t

Video Conferencing M chine end

bull COM port t video conferencing desktop codec end through

seri l c ble nd to Profession l PTZ Sony c mer through PS2

c ble

6 Inter ctive white

bo rd

Inter ctive white bo rd is connected to Pen tr y nd pen tr y is

connected to CPU through USB C ble

7 Projector Projector is connected to

bull UPS through distribution box

bull CPU through HDMI C ble

8 Profession l PTZ

c mer

Profession l PTZ C mer is connected to

bull UPS through distribution box

bull Video Conferencing desktop codec through DVI C ble for video

input nd through seri l c ble (to PS2 port t c mer end) for

PTZ control

15

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 16: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

9 Spe ker phone

bundle

Spe ker Phone is connected to Video conferencing desktop codec

through USB C ble

10 Computer T ble

41 Desktop P amp its accessories

Figure 5

The desktop PC is the m in computing device which in turn is connected to the internet nd ll ctivities

done on Inter ctive white bo rd c n be sh red during video conferencing session through the desktop PC

CPU uni

POWER BUTTON

DVD DRIVE

USB PORT

USB PORT

CPU Fron View

Figure 6

16

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 17: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

The CPU is the core of computer system It is rect ngul r box pl ced on or underne th your t ble The

CPU consists of sever l electronic components th t process d t The v rious components such s Keybo rd

Mouse Spe ker nd Monitor re connected to the CPU using c bles The OnOff button is loc ted on the

CPU front p nel nd is used to switch OnOff the CPU V rious devices re connected to the CPU on the

ports v il ble t the b ck p nel ( s shown in the below picture)

1 2

34

5

6

7

8

9

10 1112

CPU Rear view

Figure 7

CPU Por de ails

1 Power socket for AC m ins supply to CPU

2 SMPS FAN

3 PS2 port

4 PS2 port

5 DVI port for connecting Video Conferencing desktop codec

6 Seri l Port

7 HDMI port for connecting Projector

8 VGA port for connecting Monitor

9 USB ports for connecting USB devices like Keybo rd Mouse nd Webc m etc

10 Ethernet port for connecting PC to internet

11 Audio in port for connecting extern l mic

12 Audio out port for connecting extern l spe ker

17

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 18: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

42 Electronic Interactive white board

In erac ive Whi e Board

Figure 8

Inter ctive white bo rd m kes le rning more ttr ctive nd interesting Inter ctive white bo rd Softw re is

n electronic inter ctive bo rd which en bles you to combine multimedi contents nd v rious files with

your lesson consistently Three coloured pens (bl ck blue nd red) nd n er ser re provided for

convenient oper tion on the Inter ctive white bo rd which is mounted on w ll nd connected to computer

through USB c ble The respective pen is detected utom tic lly by picking up the pen from the intelligent

pen tr y

In erac ive whi e board fea ures

bull WritingUser c n write nd dr w with pens or fingers directly on the displ y p nel nd show the

written inform tion inst ntly during present tion The surf ce lso supports norm l m rker

writing nd c n be e sily removed with s er ser without ny perm nent m rk being left behind It

is highly recommended to use pens provided with the inter ctive white bo rd

bull Annot tionThe user c n oper te nd nnot te over different form t type files including ppt

doc xls vi mpeg jpeg etc

bull TouchIn working mode it c n be high precision touch Inter ctive white bo rd User c n use their

fingers or w nd s mouse to click nd dr g directly on the displ y p nel

bull Touch RecognitionThe Inter ctive white bo rd c n recognize touch of single-finger multiple

fingers double click left click nd right click

bull Hot IconsHot icons re present on the both sides of the bo rd these icons c n be used from

either side of the bo rd They re used for function lity within the nnot tion softw re

18

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 19: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Intelligent Pen tr yThe user c n ch nge the colour of the pen from the pen tr y The colour is

utom tic lly detected from the sensors

bull Displ y P nelThe bo rd h s high g in nd high contr st displ y

421 Interactive white board software installation

Inter ctive white bo rd inst ll tion is onetime ctivity but the softw re c n be inst lled s nd when

required Before inst lling the softw re the nti-virus or virus protection softw re is required to be

tempor rily dis bled s it m y ffect the proper inst ll tion of Inter ctive white bo rd softw re

Inst ll tion disc is provided in the ccessory box Users re dvised to c refully go through the provided

instructions in the inst ll tion disc in order to complete the inst ll tion of the white bo rd softw re To

en ble complete function lity of the Inter ctive white bo rd the lsquoFull Inst ll tionrsquo option is required to be

selected After the inst ll tion h s been completed the CPU is required to be rest rted in order for the

softw re to run properly In ddition to the bove the user is required to inst ll lsquoNet version 35rsquo which c n

be e sily downlo ded from the internet

422 Interactive white board calibration

C libr tion of the Inter ctive white bo rd en bles proper inter ctive functioning of the white bo rd by using

inter ctive pen or fingers It is required to c libr te the Inter ctive white bo rd whenever the complete

system is rest rted It is self guiding step by step process nd is expl ined in the subsequent section for the

users The Inter ctive white bo rd needs to be c libr ted under the following ddition l situ tions

bull When Inter ctive white bo rd softw re h s been reinst lled or upd ted

bull When the position of the Inter ctive white bo rd or Projector is ch nged

bull When computer connected to the Inter ctive white bo rd is ch nged

bull When computers resolution r tio or refresh r te is ch nged

bull When c libr tion devi tion c used by other re sons

19

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 20: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Calibra ion Process

Step 1Connect ll necess ry devvices nd m ke sure the Inter ctive white bo o rd service progr m is

utom tic lly l unched once the Co omputer is switched on If not click one touchh softw re nd run the

Inter ctive white bo rd service prog gr m It will t ke few seconds for the progr m tto lo d

Step 2Adjust the Projectorrsquos proje ection ngle nd m ke sure the projection re is within the Inter ctive

white bo rd displ y re

Step 3Touch using pen on c libr t tion icon on the Inter ctive white bo rd

Figure 9

yedThe c libr tion screen will be displ y

Figure 10

20

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 21: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 4Touch the centre of the fl shing 十 with the Inter ctive white bo rd pen tip Pen needs to be kept

ste dy t the center point till the time c libr tion is completed

Figure 11

Step 5 C libr tion process st rts nd is over when the circle is complete s me process is repe ted t every

corner

Note

bull D ily cle n ll sides of the Inter ctive white bo rd before c libr tion

bull Wrong c libr tion m y le d to the Inter ctive white bo rd not working properly nd this requires re-

c libr tion

bull Pressing ESC during c libr tion c n c ncel the current c libr tion oper tion

bull Red light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in p ssive mode

bull Blue light ppe rs on Left h nd bottom corner of Inter ctive white bo rd when the Inter ctive white

bo rd is in ctive mode

bull It is recommended to c libr te using the intelligent pen nd put the pen b ck in the s me colour slot

in the tr y fter use

bull It is recommended th t ny point of time only one pen should be picked up from intelligent pen tr y

21

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 22: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

423 Screen Keys

Screen keys lso known s hot keys re the icons found on either sides of the Inter ctive white bo rd If the

Inter ctive white bo rd is set with hot keys nd the lsquoone touchrsquo softw re is not functioning you c n run ONE

TOUCH by t pping one of the hot keys

1 Click o use Mouse poin er

2 Click to go to New p ge

3 Click to go to Previous p ge

4 Click to go to next p ge

5 Click to show ll p ges

6 Click to show built-in libr ry functions

7 Click to select bl ck pen

8 Click to select red pen

9 Click to select blue pen

10 Click to select green pen

11 Click to select er ser

12 Click to select Pointer

13 Click to select Spot light

14 Click to select on screen keybo rd

15 Click to set c libr tion

16 User defined Hot Icon

Figure 12

43 Short Throw Projector

Figure 13

In this project we re using Short Throw projector The projector is used for projection of

multimedi contents on the Inter ctive white bo rd It is mounted on the ceiling of the

room projecting tow rds Inter ctive white bo rd nd connected with the desktop through

HDMI c ble It comes with remote control for oper ting the v rious projector functions

22

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 23: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

1

5

4

2

3

6

Projec or rear view

Figure 14

Projec orrsquos Por De ails

1 VGA Ports

2 Audio-Video J ck

3 Seri l Port

4 Ethernet Port

5 HDMI Port

6 Power Socket

Projec orrsquos Remo e

1

3

5

7

10

12

2

4

6

8

9

11

4

910

1

3 4

5

13 15

14

16

19

20

6

7

8

11

12

17

18

21

2

9

Projec or Remo e

Figure 15

23

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 24: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Projec orrsquos Remo e bu on de ails

1 ON button- Switch on Projector using Remote only

2 OFF button ndash Switch off Projector using Remote only

3 Computer 1select button

4 Computer 2 select button

5 Menu exit button

6 HDMI button

7 Video button

8 Scroll Up- down button

9 Mode enter button

10 Eco bl nk button

11 Source button

12 L ser button

13 Zoom in-out button

14 P ge up-down button

15 MicVolume control button

16 Freeze button

17 Mute button

18 Aspect button

19 Network setting button

20 Test button

21 Sm rt eco button

No e

bull Remote c n oper te pointing to Projectorrsquos either Front or Re r side

bull When you turn ON OFF projector it t kes 1 minute to perform ction Ple se check the indic tor

nd w it for while

Some of he impor an func ions of projec or are as follows

bull Projector should lw ys be switched - ON OFF through Remote only Sep r te buttons re v il ble

for ON nd OFF function

bull After switching ON the projector blue be m will ppe r from the projector fter 1 minute

bull To select source press HDMI button on remote

bull Auto button c n be utilized for uto djustment of resolution

bull Zoom OUT IN for extr cl rity of the view

bull After switching OFF the projector from the remote w it for the or nge light to become st ble

( pproxim te 1 minute) nd then switch off the m in power

bull L mp Hours us ge c n be checked by pressing menu button in the remote then select inform tion

t b

24

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 25: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

44 Online UPS with batteries

UPS front view

UPS re r view

Figure 16

bull An Unin errup ed Power Supply (UPS) is n Electronic device th t llows the computer nd other

equipments tt ched to rem in oper tion l when the prim ry power source is lost It lso provides

protection from power surges In this project UPS with four b tteries is being used to provide one hour

of power backup provided th t the b tteries re fully ch rged

LCD Display panel amp bu on opera ions

bull LCD p nel displ ys the current settings

bull By pressing the power button once Volt ges re displ yed Lo d is displ yed in percent ge

bull By pressing the power button twice Ampere is displ yed

bull To switch off long press the power button till the beep is he rd

Figure 17

LED Indica ors

bull By-pass Mode when UPS is switched on Or nge LED indic tor glows for 3-4 seconds

bull Inpu ndash Ou pu Two green LED indic tor glows when there is power nd UPS is online

bull Charging Or nge LED indic tor glows indic ting b tteries re ch rging

25

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 26: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

45 LED Display screen

LED display screen

Figure 18

is inst lled nd is used for video conferencing in

UPS nd is connected with video conferencing m

ol nd some import nt fe tures of remote re giv

At DIET loc tion LED Displ y Screen nter ction LED Screen

Displ y gets power supply through U chine

It is oper ted through remote contro ven below

Figure 19

LED Displ y Screen Button (frequent tly used) det ils

1 ON

2 OFF

3 Mute

4 Volume

5 M in menu

For det iled oper tion m nu l suupplied long with the box c n be referred

26

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 27: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

46 Professional Video conferencing end points

461 Professional PTZ camera

POWER

INDICATOR

Professional PTZ camera fron view

Figure 20

312

Professional PTZ camera rear view

Figure 21

Port det ils

1 PS2 port

2 PTZ control port

3 DVI port

Video Conferencing PTZ C mer is tt ched to Video conferencing desktop codec through Seri l c ble nd

c n be oper ted using remote There should be sufficient illumin tion in the room for effectiveness of the

c mer C mer should not be moved physic lly but sh ll be moved only using the given remote It is further

dvis ble to lw ys cle n the lens with soft cotton cloth only before using C mer

While using c mer ple se ensure the following -

bull Check for Power Connection

bull Check the PS2 connection

bull Check the DVI connection

bull Check the movement of c mer with remote (left right up nd down)

bull Check the reset button so th t the c mer comes to home position (c mer focusing str ight)

bull Ensure once it is powered off c mer is in middle position nd f cing down

bull Zoom IN OUT options re provided in remote

27

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 28: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

1

3

4

2

Figure 22

Remote buttons det ils

1 ON OFF

2 C mer Select ndash Alw ys Set first button s shown in picture

3 Scroll UP nd Down Left nd Right

4 Zoom IN Zoom Out

462 Speaker bundle phone

ON OFF

BUTTON

VOLUME BUTTONS

Speaker bundle phone

Figure 23

Spe ker phone is tt ched through USB c ble to Video Conferencing M chine While using Spe ker phone ndash

bull You c n ON OFF using buttons s in bove picture

bull You c n control volume using volume buttons s in the picture

28

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 29: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

463 Video conferencing desktop codec

USB ports

ONOFF button

Video conferencing desktop codec front view

Figure 24

Video conferencing desktop codec delivers incredible ultr HD experience for eng ging the p rticip nts nd

en bling productive group coll bor tion with remote p rticip nts

1

23

6

7

45

8

Video conferencing desk op codec rear view

Figure 25

29

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 30: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Video Conferencing desktop codec Port det ils

1 Power Socket

2 DVI Port

3 DVI Port

4 Spe ker

5 MIC

6 Ethernet port

7 USB Ports

8 COM Port

Prim ry function of Video Conferencing desktop codec is to en ble inter ction with users during

sessions One c n oper te it using the remote which utilize AAA cells (2 nos) for functioning

Video Conferencing desktop codec Remote button det ils

Figure 26

Remotersquos Button function lity is s follows

1 Click this button to connect

2 Click here to disconnect

3 Press OK functions s ENTER button

4 Four UPDOWNLEFTRIGHT buttons used to select cont ct while conferencing

5 To djust volume level

6 To djust picture zoom in or out

7 Self view

8 To muteun mute during session

9 To go b ck t previous p ge or to return in previous menu

10 Use priv cy button to stop your video pressing this me ns your video bro dc st will stop

30

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 31: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

11 To m n ge your screen in terms of picture view setting etc

12 To go to setting menu directly

13 To delete ny item

14 To toggle to connect to room users

15 To go to home p ge

16 To sh re contents

Video Conferencing desktop codec c n lso be oper ted using keybo rd nd mouse by connecting them

through USB port

47 omputer Table

Figure 27

bull Top bo rd with c ps on ll 4 sides - For pl cing Monitor spe kers nd mouse

bull For Keybo rd - Left h nd side below top bo rd

bull For Desktop - Right h nd side bottom

bull Ensure t ble should not be bent or turned reverse nd it should be st ble

bull Keybo rd tr y to be pulled on the user side nd not the other side

48 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

31

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 32: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 28

Step 2 User n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name nd

password then click login

Figure 29

Step 3 You re logged in s DIET user

Logging in s diet user nd clicking on the Events t b will displ y the m n ge events

32

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 33: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 30

bull Diet dmin user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 31

bull Clicking on the n vig tion buttons the DIET dmin user c n view the previous nd next d te events

Figure 32

33

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 34: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull The DIET dmin user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 33

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 34

34

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 35: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull DIET user c n view the recorded video for the completed cl ss by clicking on the Playback icon t the

event

bull No Playback will be displ yed for the events which re completed but re not recorded

Figure 35

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 36

35

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 36: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull If the DIET dmin is the invitee in the cre ted event then heshe c n join the sessionevent by

clicking on the Join button

bull If the DIET dmin is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 37

36

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 37: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

50 About video conferencing solution

51 Video conferencing desktop codec configuration setting

bull When you enter in cl ssroom turn ON the UPS

bull Switch ON ll the equipments such s Monitor CPU Projector LED displ y screen nd Video

conferencing desktop codec

bull Usern me nd P ssword to login to video conferencing re v il ble with the User t DIET

When the Video conferencing desktop codec is on below picture is visible on LED displ y screen select the

Account settings from the Video conferencing desktop codec remote

Step 1 Select Account Menu

VidyoPort l publicpor alsvcerne in

Usern me type your given user n me

P ssword type your given p ssword

Figure 38

Step 2 You c n click on Save button s in the bove picture to s ve your user n me nd p ssword Once

your user n me nd p ssword is s ved then next time while logging to the Project port l from the s me

video conferencing desktop codec you need not to enter it g in

37

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 38: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 39

Step 3 Select Network Menu

Figure 40

Configure s below

bull VidyoProxy OFF

bull View amp En ble IP Version select IPv4

bull DHCP ON

bull IP ddress By def ult

bull Subnet By def ult

bull G tew y By def ult

38

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 39: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull DNS By def ult

bull UDP r nge from 5000 to 65535

Now Select Save

Step 4 Select Audio Menu

Figure 41

Set s below-

bull Microphone Microphone (2-Phnx Qu ttro3)

bull Microphone Level As per userrsquos preference

bull Spe kers Spe ker (2-Phnx Qu ttro3)

bull Spe ker Volume As per userrsquos preference

bull Join nd Exit Sound ON

bull N vig tion Sound ON

bull Echo C ncell tion ON

39

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 40: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 5 Select Video Menu

Figure 42

Set s below

bull C mer Source Vidyo Input 1

bull Video Qu lity 1920x1080p302mbps

bull Sh red Content Source Vidyo Input 2

bull Select Turn B cklight ON

bull Select Reset c mer position

Step 6 Select Adv nced Menu

Figure 43

40

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 41: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Set s

bull Auto-Answer OFF

bull Auto-Sh re connected devices OFF

bull Allow p rticip nts to djust c mer ON

bull Lucky clover keyp d ON

bull Set your roomrsquos pin if you w nt to set p ssword for your room

bull Setting ccess code Ple se do not ch nge it

bull L ngu ge nd time zone set (UTC) univers l coordin ted time

Step 7 Select About Menu

Figure 44

On selecting Abou menu the inform tion bout video conferencing desktop codec is displ yed

After completion of setting preferences rest rt the video conferencing desktop codec

41

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 42: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

52 Knowing about Your Room

Step 1

bull As in the given below picture you c n see Your Room ID on the left (here for demo purpose

mentioned s ERNET DIET GGN) Search op ion nd few Con ac s (here for demo purpose

mentioned s ERNET TEST amp HD230 India Gurgaon 1)

bull Type ny room id in the se rch box to se rch nd dd th t cont ct If the Room ID is correct then it

displ ys th t cont ct If you donrsquot know ex ct Room ID type first lph bet for ex mple if you type R

then Room IDs st rting with letter R re displ yed in the list Then you c n select the Room IDs from

the list by scrolling downw rds Once you successfully dd th t Room ID you c n view the icons of

respective cont ctsrsquo room

Ex mple Two ICONS ERNET TEST nd HD230 Indi Gurgo n 1 re lre dy in cont cts

Figure 45

Your Room ID

Type

name of

o her

par icipa

n s you

wan o

search

O her con ac s Your Room

O her con ac s

42

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 43: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

53 How to join to own room

Step 1 By def ult the cursor is in Se rch option Scroll down with the help of video conferencing desktop

codec remote nd select 1st icon (which is own room) (Eg DIET GGN) nd then select OK of the video

conferencing desktop codec remote

Figure 46

Step 2 Right click on your room (Ex DIET GGN)

Step 3 Scroll down nd select Join My Room nd press OK from the remote

Figure 47

Step 4 Now you h ve joined the conference through your room

43

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 44: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 5 Ensure c mer should be on

Step 6 Once joined you c n see your own view on the LED displ y screen C mer c ptures the video of the

current room

Figure 48

Step 7 You c n m ximise or minimise your view on the LED displ y screen by pressing Self View button from

the video conferencing desktop codec remote

44

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 45: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

54 How to invite other contacts to your room

Step 1 Select M n ge button in video conferencing m chine remote You c n see the Invite icon on the LED

displ y screen

Figure 49

Step 2 For cont cts in your cont ct list join your room nd se rch for p rticip nts whom you w nt to invite

through se rch box Select the p rticip nt nd press OK button from video conferencing desktop codec

remote

Step 3 If cont ct room is not in your cont ct list you c n type room ID in the se rch box to invite If the room

ID is correct then it displ ys the numbers of users st rting with those lph bets Eg If you type R then room

IDs st rting with letter R re displ yed in the list Then you c n select the room IDs from the list by scrolling

downw rds Once you dd the cont ct connection is est blished nd you c n view the icons of respective

room

Step 4 Scroll down nd select invite option

Step 5 P rticip nt who h s been invited should be present t the selected room so th t he receives the

invit tion nd ccepts it

Step 6 Once the invit tion is ccepted the p rticip ntrsquos room video is displ yed

Step 7 Ensure th t the MicrophoneSpe ker should be on

Step 8 Video convers tion c n st rt between you nd the other p rticip nt

Step 9 To invite one more p rticip nt follow Step 1 to Step 8

45

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 46: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

55 Task performed during session

bull Invite other p rticip nts s described in section 54 (step 1 to step 8)

bull Below is the screen shot of 3 p rticip nts joining in single room Self-view is your room

Figure 50

You c n control session with the help of video conferencing desktop codec remote s described in section

462

To share con en

Press Share bu on of

remo e

Figure 51

46

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 47: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 52

On pressing sh re button you c n sh re Inter ctive white bo rd or desktop PC

Loc l content he ding on the LED displ y screen turns green

To modera e

To moder te scroll to Moder te icon on the LED displ y screen with the help of remote Press OK button

Figure 53

bull Select to show or hide the video from your c mer

bull Select to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble

47

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 48: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Select to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

bull Select to mute unmute nd control your microphone volume

bull Select to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

bull Select to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

bull Select to disconnect ll p rticip nts from your meeting room

To record

Figure 54

bull To st rt recording during the session Scroll to record option with help of remote Press Ok button in

remote

48

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 49: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

56 Download and log in to video conferencing solution through desktop

Step 1 To downlo d video conferencing softw re enter the below URL in browser

httpspublicport lsvcernetin There is link which t kes to you to home p ge of vidyo port l

Step 2 On the home p ge of VIDYO port l click on Downlo d VidyoDesktop

Figure 55

Step 3 VidyoDesktopUserInst ller-win32-TAG_VD_3_6_0_027exe file is downlo ded s ve nd inst ll

the Video conferencing softw re

Figure 56

49

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 50: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 4 After downlo ding double click to inst ll the video conferencing softw re Inst ll tion will st rt

Figure 57

Step 5 After inst ll tion VidyoDesk op icon is cre ted on the desktop Double click to l unch the

pplic tion

Step 6 Once you open the ICON you see below picture Login with Usern me nd p ssword s

per your DIET ID nd p ssword

Figure 58

50

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 51: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 7 After logging in to video conferencing softw re The screen ppe rs s given below

Figure 59

First icon by def ult is lw ys your room

57 Understanding configuration settings of Video onferencing Desktop odec

application

Once you login to Video Conferencing Softw re through desktop s described in bove section You will see

ll the cont cts in your room nd lso see your own DIET room For demo purposes we h ve cre ted room

in the n me of lsquoRicoh Testrsquo Click on setting button

Figure 60

51

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 52: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

When you click on setting below screen is displ yed with 6 options

Figure 61

1 When y u click you c n see

bull View user nd meeting st tus inform tion

bull Gener te di gnostics reports

Figure 62

52

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 53: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

2 Click to configure the network settings s shown below

Figure 63

3 Use only by def ult settings

4 Click to s in the below picture to

Select the microphone spe ker nd c mer you re using

Set echo c ncell tion

Set whether you w nt the microphone level to be utom tic lly djusted

Figure 64

53

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 54: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

5 Click to select your video qu lity preferences s shown in below picture Alw ys select Best

Qu lity (recommended) option

Figure 65

6 When you click you see below screen Select l ngu ge ringing device nd other options s in

the picture

Figure 66

Set the l ngu ge of the user interf ce s lsquoEnglishrsquo

Set lsquoSt rt Vidyodesktop on loginrsquo

Set lsquoAuto nswer en bledrsquo

54

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 55: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Set ringing device s lsquoDef ult System Devicersquo

Set lsquoSt rt conference in full screenrsquo

Set lsquoShow p rticip nts n mersquo

7 When you click you see the below screen

Figure 67

View the VidyoDesktop version being used nd check for softw re upd tes Set for upd tes if there is ny

l test version

58 How to connect to your room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your own DIET By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoRicoh Testrsquo Below picture is your home

p ge in desktop view

bull You h ve 2 options now either to enter in your room or to connect to other room It is dvised to

enter in your room only ie your DIET room s ll schools sh ll be joining you t scheduled time for

sessions

55

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 56: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 68

bull Click on your room icon we see the following options

Figure 69

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

56

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 57: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 70

bull If you select the lsquoSh re screen upon connectionrsquo check box your screen will be sh red with the rest

of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

57

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 58: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

59 Understanding of status s icons

Icons of p rticip nts in your cont cts list re of different colours

ICON Description

If Icon is green The cont ct is online nd v il ble to receive

direct c ll or to join room

If icon is red The cont ct is online but is currently in c ll oor

meeting You c nnot m ke direct c ll to this

cont ct however you c n join the cont ctrsquos

room if the room is not secured If the room is s

secured you need to h ve the room pin to

ccess join the room

If icon is no color The cont ct is offline (not logged into the

VidyoPort l) You c nnot m ke direct c ll to

this cont ct however you c n join the

cont ctrsquos room if the room is not secured If

the room is secured you need to h ve the

room pin to ccess join the room

510 onnecting to other ro ooms through Desktop P

Besides your room you c n lso connnect to other rooms directly s shown in belo ow picture Although you

need not to do this you h ve to LOG GIN to your room t the schedule time for sessionns All the schools will be

there in your room t the booked slo ottime

Figure 71

58

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 59: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

511 Scheduling Meeting with other contacts from desktop

Step 1 Click on Schedule Meeting icon

Figure 72

Step 2 Outlook is opened s shown below

Figure 73

59

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 60: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 3 Scheduling of the meeting m il pops up

Figure 74

Step 4 You c n ch nge D te nd Time s per the Scheduling

512 task performed during meeting session on Scheduled date

Once you schedule meetingsession Connect to your room (DIET loc tion) s expl ined in sec ion 58

Check the number of p rticip nts nd ensure ll p rticip nts h ve joined Below screen shows th t 4

p rticip nts h ve joined

Figure 75

60

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 61: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

During Meeting session you c n see the function keys on the screen It dis ppe rs some time You g in

h ve put cursor on the screen to see function menu g in

Det ils of Functions icons re given below

1 Click to view list of the meeting p rticip nts For first-time users the p rticip nts list is

displ yed by def ult when the c ll st rts

2 Click s in the below picture to ch t with ll the p rticip nts s p rt of the meeting group ch t

Figure 76

3 Click s shown in below picture to select how to view the p rticip ntsrsquo video windows during the

meeting nd to control the m ximum number of windows By def ult t DIET loc tion user level you

c n view 16 p rticip nts t time

61

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 62: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 77

4 Click s shown in below picture to select which pplic tion or screen you wish to sh re in the

meeting If you choose to sh re your entire desktop the p rticip nts list nd the t sk b r ppe r in sm ll

window ( s shown in the screenshot on the right) This reduces the ch nce of in dvertently sh ring your

screen with other meeting p rticip nts (For full det ils of content sh ring refer section 57)

Figure 78

62

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 63: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

5 Click s shown in below picture to toggle shift mong the pplic tions or screens th t re being

sh red during the meeting

Figure 79

6 Click s shown in below picture to toggle your self-view preference

Figure 80

63

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 64: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

7 Click to show or hide the video from your c mer when the c mer video is off ppe rs

on the screen

Figure 81

8 Click to mute unmute nd control your microphone volume When the microphone is muted

ppe rs on the screen

to mute unmute nd control your spe kerphone volume When the spe ker is muted

on the screen

9 Click

ppe rs

64

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 65: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 82

10 Click to open the Configur tion nd St tus screen You c n lso go to setting configur tion s

expl ined in section 57 nd refer for ll options

Figure 83

65

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 66: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

11 Click to toggle shift between the meeting time nd clock

Figure 84

12 Click to end the meeting

Figure 85

66

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 67: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

13 As in he pic ure below here is link o con rol panel for mee ing

Figure 86

Click on the Launch Con rol-Mee ing Panel icon to control meeting functions this control p nel opens in

new window in Browser Below screen is displ yed with 18 icons every icon h s its own function E ch

iconrsquos function is described below

Figure 87

67

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 68: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

1 Click to dd p rticip nt to your room

Figure 88

Figure 89

Select the cont ct you w nt to dd

68

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 69: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

2 Click to invite p rticip nt to your room vi em il

Figure 90

3 Click to toggle between locking nd unlocking your room

Figure 91

69

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 70: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

4 Click to record or rec cord amp webc st meeting using selected Vidyo oRepl y record profile

( No e Pressing of recordin ng bu on is manda ory af er a aching all he ppar icipan s )

Figure 92

You c n select whether to only recor rd or record nd webc st both

5 Click to p use recording g or webc st

Figure 93

70

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 71: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

6 Click to stop recording or webc st

Figure 94

7 Click to ccess the Options pop-up

Figure 95

The Options pop-up en bles you to ccess the VidyoRepl y libr ry of your room

8 Click to sort the list of your p rticip nts lph betic lly

71

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 72: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

9 Click to sort the list of your p rticip nts in ttend nce order

Figure 96

10 Click to toggle between viewing the current meeting dur tion nd viewing the current

time of d y

Figure 97

The meeting timer is set by def ult

72

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 73: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

11 Click to dis ble video on ll p rticip ntsrsquo c mer s without llowing them to re-en ble it

Figure 98

12 Click to dis ble video on ll p rticip ntsrsquo c mer s while llowing them to re-en ble it

Figure 99

73

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 74: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

13 Click to mute udio on ll p rticip ntsrsquo microphones without llowing them to re-en ble

it

Figure 100

14 Click to mute udio on ll p rticip ntsrsquo microphones while llowing them to re-en ble it

Figure 101

74

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 75: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

15 Click to disconnect ll p rticip nts from your meeting room

Figure 102

16 Click to dis ble video on the selected p rticip ntrsquos c mer without llowing th t

p rticip nt to re-en ble it

Figure 103

75

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 76: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

17 Click to mute udio on the selected p rticip ntrsquos microphone without llowing th t

p rticip nt to re-en ble it

Figure 104

18 Click to disconnect the selected p rticip nt from your meeting room

Figure 105

76

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 77: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

5121 Defining your Moderator PIN Room PIN reating and controlling

Webcast

As expl ined in Section 512 point 7

Click (settings button) to view the settings

Figure 106

Below Settings window ppe rs

Figure 107

1 You c n secure ldquoyour roomrdquo by setting Room PIN

2 You c n control your event by setting Moder tor PIN

3 After setting the Room PIN s me c n be sh red with the p rticip nts whom you w nt to join

the session

77

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 78: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Wha is Webcas

Webcas It is the publishing or sh ring the live session of the video conferencing with multiple users without

their direct intervention in the video conferencing

Ex mple you c n comp re it with live telec st of Cricket M tch

Crea ing and con rolling Webcas

Option for Setting the Webc st PIN ppe rs s shown bove

bull Set the Webc st PIN

bull Webc st link nd Webc st PIN will be sh red on the p rticip ntrsquos m il ID

Figure 108

513 ontent Sharing during Video conference Session

To sh re content t DIET levels following steps re to be t ken

Click sh re button in video conferencing m chine remote

78

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 79: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Share bu on

Figure 109

OR

Click on sh re option s described in sec ion 512 poin no 4

Select the file to sh re s shown in the below screen

Select the file

you w nt to

sh re

Figure 110

79

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 80: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

1 After sh ring the content contents ppe r on the screen nd the icon ppe rs green

Figure 111

514 Recording and downloading the recorded session

To downlo d recorded session following steps re t ken

Step1 First connect in your room s expl ined in sec ion 53 B nd go to meeting control p nel s expl ined

in sec ion 57 poin 14 during sessionmeeting you will see the below screen

Figure 112

80

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 81: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 2 Click on Settings button

Step 3 Following screen ppe rs click on lsquoGo to Libr ryrsquo

Figure 113

Step 4 When you click lsquoGo to Libr ryrsquo option Link opens in the browser

Figure 114

81

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 82: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 5 Select My Videos option in the web p ge nd select the video

Step 6 Option is there for Edit or Downlo d for E ch video s shown below

Figure 115

515 Using features of other hardware equipments during a video conferencing

session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file power point present tion etc by selecting lsquosh ring

contentsrsquo option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your content using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use profession l c mer (video conferencing end point) nd MIC s nd when required for

communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

82

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 83: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

60 Standard Operating Procedures

61 Before starting a session

bull Once you go to Sm rt Virtu l cl ssroom first of ll cle n ll ICT equipments gently with cotton cloth

M ke sure not to disturb ny c bles while cle ning

bull Turn on the UPS desktop nd ll other equipment setup in cl ssroom which you re going to use

bull Cle n ll sides of the Inter ctive White Bo rd gently before c libr tion

bull Set the c libr tion of the Inter ctive white bo rd s described in sec ion 422

bull Ensure your profession l PTZ c mer is on

bull Ensure ll p rticip nts h ve joined the session

bull Ensure your internet connection is on nd is not sh red with others to ensure high speed v il bility

bull Get re dy with your content

bull Login to video conferencing session s per given schedule

bull Check udio nd video is working properly do tri ldry run

bull Book your meeting session on project port l

62 During a session

bull Sh re your contents when needed

bull Alw ys record sessions for future references

bull Focus on two w y communic tion for inter ctive le rning

bull Since sessions re time bound conclude your session with in the specified time

bull M n ge your session in such w y th t t the end p rticip nts get some time for their queries

63 After a session

bull Remember to log out from the video conferencing session

bull Shut down the desktop nd other equipments properly

83

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 84: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

PART C

Training manual for School loca ions

Figure 116

VGA Por Wi h Connec or HDMI Por Wi h Connec or DVI Por DVI Connec or

PS2 Por PS2 Connec or

LAN Por Wi h Connec or USB Por Wi h Connec or

Figure 117

84

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 85: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

70 Equipment setup

Sr

No

I ems Connec ed o

1 CPU amp TFT bull TFT through VGA C ble bull Mouse Keybo rd through USB C ble nd spe ker

through udio c ble

bull Internet through LAN C ble

2 Spe ker bull Power through Distribution box nd CPU through udio c ble

3 Electronic

Inter ctive

White Bo rd

Inter ctive white bo rd is connected to Pen tr y nd

pen tr y is connected to CPU through USB C ble

4 Projector bull CPU through HDMI c ble

5 1KVA

Online UPS

with

b tteries

bull AC M ins through power c ble t Input

bull System Monitor nd Projector through

Distribution box t Output

6 Webc m bull CPU through USB c ble

7 Computer

t ble

85

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 86: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

71 Desktop amp its accessories

For det ils ple se refer to section 41

72 Electronic Interactive white board

For det ils ple se refer to section 42

721 Interactive white board software installation

For det ils ple se refer to section 421

722 Interactive white board calibration

For det ils ple se refer to section 422

723 Interactive white board screen keys

For det ils ple se refer to section 423

73 Short Throw Projector

For det ils ple se refer to section 43

74 online UPS with batteries

For det ils ple se refer to section 44

75 USBWebcam cumMI

USB Webc m cum MIC is provided t School connected with Desktop for inter ction during the sessions No

sep r te softw re is required s Logitech Utility Softw re is inst lled in Computer to control p n tilt nd

zoom

bull At School Loc tion C mer to be fixed t bout 2 ft high bove the Monitor

bull Adjust the c mer in such w y th t the whole cl ss room is visible

bull LED indic tors will glow round the lens of c mer when it is on

76 About project portal

Project port l is import nt vertic l of Sm rt Virtu l Cl ssroom project It en bles lsquoAdminrsquo to cre te control

nd m n ge ll users sessionsevents Following re the steps to use project port l

86

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 87: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 1 Type URL httppublicport lsvcerentin in browser

Figure 118

Step 2 A user n me nd p ssword will be cre ted by Admin nd given to you Enter your given user name

nd password then click login

Figure 119

87

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 88: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Step 3 You re logged in s school user

Logging in s school user nd clicking on the Events t b will displ y the m n ge events

Figure 120

bull School user c n view ll hisher own scheduled nd the completed events in the m n ge events

p ge

bull All the events re displ yed d te nd time wise with n vig tion buttons s shown in the im ge

Figure 121

88

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 89: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Clicking on the n vig tion buttons the school user c n view the previous nd next d te events

Figure 122

bull The school user c n check for events of p rticul r d te by directly clicking on the d te in the

c lend r or even by clicking on the n vig tion buttons

Figure 123

89

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 90: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Clicking on Today button will redirect d te from ny to the present d te

Figure 124

bull School user c n view the recorded video for the completed cl ss by clicking on the Playback icon t

the event

bull No Playback will be displ yed for the events which re completed but re not recorded

90

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 91: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Clicking on the Share button of room link the user c n sh re the link to ny em il id

Figure 125

bull If the school is the invitee in the cre ted event then heshe c n join the sessionevent by clicking on

the Join button

bull If the school is the presenter in the cre ted event then heshe will h ve the S ar button t the

event Clicking on the S ar button the presenter will st rt the video

Figure 126

91

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 92: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull School user can go o repor op ion for day-wiseweek-wise mon h-wise repor s

Figure 127

80 About video conferencing desktop client

When you enter for the first time in your cl ssroom nd st rt using the video conferencing softw re first

you need is to downlo d the video conferencing softw re in your desktop This is one time ctivity

81 How to download Video conferencing software

For det ils ple se refer to section 56

82 How to login to video conferencing software

For det ils ple se refer to section 56

83 Understanding configuration settings

For det ils ple se refer to section 57

84 Understanding of status icons

For det ils ple se refer to section59

85 How to connect to Your Room

bull Once you login to video conferencing softw re s described in sec ion 56 you will see ll the

cont cts in your room nd lso see your room icon By defaul firs en ry is always your room Here

for demo purpose we h ve cre ted room in the n me of lsquoSchool 1rsquo Below picture is your home

p ge in desktop view

92

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 93: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull You h ve 2 options now either to enter in your room or to connect to other cont ct It is dvised to

enter in your respective DIET room s ll schools sh ll be joining DIET t scheduled time for sessions

Figure 128

bull Click on your room icon we see the following options

Figure 129

93

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 94: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Let us underst nd one by one

bull At the top you see the st tus of the room the roomrsquos owner the roomrsquos extension nd the

ten nt n me

bull When you (connect your Room) you c n see s in the below picture we h ve lsquorsquoM nor nj n Singhrsquo

room view where 3 other p rticip nts re p rticip ting Function key menu will dis ppe r fter 3

seconds

Self view

Func ion Keys

Figure 130

bull If you select the lsquoSh re screen upon connectionrsquo check box if you w nt to sh re your screen with

the rest of the p rticip nts when you join the meeting

If you h ve only one screen th t screen is sh red s soon s you join if you h ve multiple screens you

re sked to select which screen you w nt to sh re

bull If you click ndor nd or video if you w nt your c mer microphone ndor

spe ker to be muted when you join the meeting

bull If you click you will ccess the Room Det ils pop-up

The Room Det ils pop-up en bles you to enter room webc st or moder tor PIN or copy the room

or webc st link so you c n send it to others (Det iled instructions for is given in sec ion 5121)

bull By Clicking on you c n invite guests to Vidyo meeting without utom tic lly scheduling the

meeting on your c lend r (det iled instruction is given in sec ion 512)

bull You c n lock your room by clicking on lock room option

bull At lsquop rticip ntsrsquo option you see number of p rticip nts in your room (if ny)

94

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 95: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

86 How to join DIET room for session

bull Besides your room you c n lso go in to ny cont ctrsquos room directly lso s shown in below picture

bull Although you need not to do this you h ve to join to your DIET room t the schedule time for

sessions ll the schools will be there in th t room t the booked slottime

bull You will get inform tion bout sessions nd their timings through em il

bull As shown in below picture we h ve cre ted demo DIET (Ricoh Test) room To go to DIET room first

click on the icon of DIET room nd then click lsquoConnect torsquo icon s in the below picture

Figure 131

95

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 96: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 49

87 Task performed during a session

Once you re connected to DIET room you see the below screen RICOH TEST is demo DIET room nd self

view is your own picture

De ailed use of all op ions are explained in sec ion512

Figure 132

88 Scheduling Meeting with other contacts

You c n lso schedule meeting with others s det iled in section 511

89 Defining your moderator PIN Room PIN reating and controlling webcast

For det ils ple se refer section 5121

810 How to share content during video conferencing session

For det ils ple se refer section 513

811 How to download and view the recorded sessions

For det ils ple se refer section 514

96

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 97: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

812 Using other hardware equipments during a video conferencing session

During video conferencing session you c n use ll the h rdw re equipments to m ke your present tion

interesting nd ttr ctive

bull You c n use desktop to sh re ny document file PowerPoint present tion etc by lsquosh ring contentsrsquo

option

bull You c n use Inter ctive white bo rd to illustr te nything or to expl in your contents using

Inter ctive white bo rd fe tures nd th t will lso be sh red to ll the p rticip nts during the

session

bull You c n use webc m cum spe ker s nd when required for communic ting with your p rticip nts

bull You c n downlo d the recorded sessions nd run them ny time g in when needed

bull You c n view the p rticip nts nd sk them to give present tion from their end

bull You c n use projector to sh re ny content

97

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 98: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

90 Standard Operating Procedure

91 Before starting session

bull Once you enter the Sm rt Virtu l C lssroom cle n ll ICT h rdw re equipment gently without

disturbing c bles

bull Check your m il ID using your User n me nd p ssword to check sessionsmeetings scheduled for

you

bull Go to the cl ssroom nd turn on the UPS Desktop nd ll other equipments setup in cl ssroom

which you re going to use

bull Cle n ll sides of Inter ctive white bo rd gently before setting c libr tion

bull C libr te the Inter ctive white bo rd s expl ined in section 422

bull Ensure web c m c mer is on

bull Ensure the internet connection is on nd is not sh red with others for high speed

bull Get re dy with your contents s per the given schedule

bull Timely log in to video conferencing session using your login credenti ls

bull Check the udio nd video re working properly do tri ldry run

92 During a Session

bull During session listen to presenter silently

bull Ask questions where ever necess ry

bull Sh re your contents when needed

bull lsquoTURN ONrsquo your MIC only when it is your turn to spe k

bull M int in discipline in cl ssroom

bull Te chers should rr nge system tic question- nswer session for students

93 After a session

bull Remember to log out from video conferencing session

bull Properly shut down the Desktop

bull Turn off ll the equipments setup in cl ssroom

bull Lock the cl ssroom for security purpose

98

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 99: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

PART D

100 Dorsquos and Donrsquots

DOs Donts

Keep your user n me nd p ssword given to

you s fe nd secure

Do not tell your p ssword nd user n me to

nyone

Sm rt virtu l cl ssroom should be locked for

security purpose

Never le ve your cl ssroom un-locked when not in

use

Alw ys keep the M ins power supply to UPS

ON for ch rging of the b tteries even if your

cl ssroom is closed

Do not turn off the M ins power supply to the UPS

s it might result in UPS providing poor b ckup

when there is no m ins power

Periodic lly check ll portc ble Do not llow lose connections in the equipments s

connections B ttery inst lled in Remotes of it might c use problems during us ge Do not keep

ll equipments nd UPS b tteries le king b tteries in Remotes s its disch rging

chemic ls will d m ge the remote

Ensure proper lighting in the room for

better im ge qu lity

Do not set up virtu l cl ss room in d rk pl ce s

it will le d to poor visibility

In the Sm rt Virtu l Cl ssroom keep the Do not expose your Inter ctive white bo rd LED

Inter ctive white bo rd dust free Screen displ y nd or other equipments to dust

direct sunlight or moisture s it might le d to

electric shock nd fire

Alw ys properly log out from the video

conferencing softw re when session in over

Do not le ve your conferencing session logged in

fter the session is over

Keep your Mobiles on Silent mode in the

Sm rt Virtu l Cl ssroom during session

Do not use mobile phones or other g dgets during

the session s it will cre te disturb nce

Alw ys properly shut down your Desktop

nd other equipments fter use

Do not le ve your equipments turned on when they

re not in use

Keep your Sm rt Virtu l Cl ssroom cle n

nd dry for better perform nce of

equipments

Do not litter in your Sm rt Virtu l Cl ssroom s it

might h rm the h rdw re components of the

cl ssroom

Te chers should rr nge system tic

question nswer session for students

Do not void the question nswer session of your

cl ssroom s it is very necess ry for skill

development

Focus on the cl ssroom convers tion nd

ctivities

Do not indulge in other ctivities while the session

is going on

Before st rting of the cl ss session stop

sh ring of the internet for better

perform nce of the conferencing

Do not use other websites or p ges while the

session is going on s it will le d in poor internet

connectivity

Alw ys record import nt session for future

reference

Do not le ve the cl ssroom while some import nt

session is going on

Alw ys void direct eye cont ct with the

light coming from the projector

Do not look directly t the light coming out from

the projector s it m y c use tempor ry blindness

Wiring in the Sm rt Virtu l Cl ssroom

should be ppropri te nd hidden

Do not pull the wiring or scr tch the wiring of the

Sm rt Virtu l Cl ssroom

99

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 100: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Alw ys h ndle the equipments with c re Do not throw or scr tch or drill or drop the

equipments

Very gently cle n ll sides of Inter ctive

white bo rd before using it

Donrsquot pply pressure while cle ning the Inter ctive

white bo rd surf ce s it c n c use d m ge to the

bo rd

110 Basic trouble shooting

1 No able o connec a call and showing he s a us as ldquoOfflinerdquo

bull Check the LAN c ble is properly connected

bull Internet modem is switched on

bull Check the st tus of the connectivity of LAN on the t sk b r t right lower corner of the screen If

shows crossed red m rk then c ble is unplugged plug it

bull If the connections re properly done then the problems m y be from internet provider side In th t

c se cont ct your internet provider

2 Video is no displayed on he Screen

bull Ple se check the video source through remote of LED displ y screen It m y be due to wrong

selection of Input Select right input source

bull Your video settings m y be incorrect Set s described in section 51 step 5

bull Your c mer connector might be loose ple se re-insert the connector nd check g in

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

3 Audio is no audible

bull Your spe kers might be powered off ple se switch ldquoONrdquo

bull Your udio settings m y be incorrect Set s described in section 51 step 4

bull Your spe ker connector might be loose ple se recheck the connectivity

bull Your video m y be locked by dministr tor so cont ct the Helpdesk 011-42587000 or 1800 103 5275

or email a svcsuppor ricohi sscoin

4 Ques ion Video and Audio bo h are no working

bull Refer to the bove given steps

bull If the issue is still not resolved ple se cont ct the help desk ( 011 42587000) or 1800 103 5275 or

email a svcsuppor ricohi sscoin

5 No able o view he con en on projec or screen

bull Check the Projector input power The c ble should be properly connected nd Green LED indic tor

should be in ste dy st te

bull Check Projector settings Set them s described in section 43

100

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 101: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Check Projectorrsquos connectivity to CPU It should be connected properly

bull If the issue is still unresolved then cont ct the Helpdesk(011-42587000) or 1800 103 5275 or email

a svcsuppor ricohi sscoin

6 No able o opera e he In erac ive whi e board

bull Check for the red LED indic tor on the left side bottom corner Otherwise unplug the USB c ble nd

plug it properly on the re r side of the CPU

bull When you move the pen or your finger you will observe the ch nge in colour of the LED indic tor It

will ch nge from red colour to blue colour

bull Remove pen tr y connection nd connect Inter ctive white bo rd USB c ble direct to CPU Then

check Inter ctive white bo rd is working or not if it is working problem c n be in pen tr y

bull If the issue is still unresolved then cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

7 Pen of In erac ive whi e board is no poin ing a he desired loca ion on Whi e Board

bull It m y be problem of c libr tion lthough c libr tion of Inter ctive white bo rd is one-time

ctivity nd needed only when position of Inter ctive white bo rd is disturbed

bull If required you c n djust the c libr tion by the method expl ined in section 422

8 En ire sys em ldquoshu s downrdquo au oma ically

bull Check for input power supply to the UPS nd m ke sure th t power supply is ON

bull Check for the output power supply of the UPS nd ensure th t the UPS is ON

bull Check the dur tion of M in Power s 8 hours re required to ch rge the UPS b tteries

bull If the issue is still unresolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

9 No display on LED display screen

bull Ple se check if the LED displ y screen is powered ldquoONrdquo

bull Ple se select the ldquoInput sourcerdquo from remote s ldquoHDMIrdquo

bull Check LED displ y screen connections s expl ined in section 45

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

10 Display on LED screen is erra ic

bull Power off the LED displ y screen for 30 seconds then try oper ting g in

bull M ke sure the w ll outlet is working well

bull Even fter bove steps it is unresolved then cont ct the Helpdesk011-42587000 or 1800 103

5275 or email a svcsuppor ricohi sscoin

11 Remo e Con rol Malfunc ion

bull Repl ce the remote control b tteries

bull Cle n the upper edge of remote control (tr nsmission window)

101

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 102: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

bull Check the b ttery termin ls

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

12 TFT moni or is blank and power indica or ligh blinks con inuously

bull On your computer check Power nd Sign l c ble

bull Check whether TFT monitor is using its power m n gement system

bull Move the computers mouse or press ny key on the keybo rd

bull Even fter bove steps problem rem ins unresolved then cont ct the Helpdesk011-42587000 or

1800 103 5275 or email a svcsuppor ricohi sscoin

13 In erac ive whi e board pens are no working

bull Check for the pen tr y connections s described in section 42 if they re loose tighten them

bull Check nd cle n pen tr y sensors s described in section 42

bull Ple se check if the proper driver is inst lled

bull Check the Inter ctive white bo rd is properly c libr ted

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

14 Projec or is ON bu no working

bull Check whether the c ble is connected to the source PC

bull Check in the Displ y property of PC th t the displ y output is on Projector Port

bull In remote check for the HDMI source is selected nd if not then select it

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

15 There is Varia ion in projec ion colour from Projec or

bull Check the HDMI c ble fix it s per the method described in section 43

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

16 LED Display screen video Audio no working

bull Check c bles re connected properly

bull Check whether udio is not muted from the controller (Endpoint Device Desktop Applic tion)

bull If still not resolved then cont ct theHelpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

17 No able o share he con en during conference

bull Check connections s described in section 462

bull Check for the sh re button if it is OFF Ple se turn it ON

102

bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

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bull If still not resolved then cont ct the Helpdesk011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin

18 How can I correc he issue of working pen wi h varia ions

bull You c n rec libr te the Inter ctive White Bo rd settings s expl ined in sec ion 422

19 If we canno see some calibra ion poin s correc ly and projec ion is ou of In erac ive whi e board

display

bull The Projector is not djusted properly nd needs to be djusted

20 If in erac ive whi e board is working bu pen is no working

bull Open the pen tr y nd check for the sensors they m y be dusted need to be cle ned

bull If Pen tr y sensors re disturbed d m ged or burnt then ch nge the pen tr y C ll helpdesk

21 Wha if video conferencing sof ware ins alled in my desk op is no working

bull You c n downlo d it from your project port l s expl ined in section 56

22 If display of projec or is rever ed

bull Go to MENU button then select inst ll tion there re two options one for front t ble top nd

second for ceiling Select ceiling option nd press lsquoOKrsquo button

103

120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

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120 FAQ

1 How will one ge informa ion abou my schedule session

Ans You will get inform tion bout your schedule session through em il send by the PresenterDIET

or login through the port l

2 Wha if I forge he password or user name or bo h given o me for por al

Ans You need to cont ct the Helpdesk 011-42587000 or 1800 103 5275 or email a

svcsuppor ricohi sscoin for resetting your usern me nd p ssword

3 Wha if I miss a session or class

Ans You c n downlo d ny session or cl ss from lsquolibr ryrsquo s described in bove sec ion 514

4 Wha if I am lef wi h some unanswered ques ion during a session

Ans You c n w it for next cl ss or you c n go to the room of th t p rticip nt directly to inter ct with

him nd sk your queries s expl ined in sec ion 510 It is better to prep re your possible questions

before your session Or you c n lso go to the recorded session s expl ined in sec ion 514

5 Wha if any equipmen or hardware ge damaged or s olen

Ans You need to report immedi tely to School uthorities nd the Helpdesk Kindly refer to roles

nd responsibilities of SchoolDIET s expl ined in sec ion 30

6 Wha is he cen ral helpdesk number how I shall con ac hem

Ans Help desk number is 011-42587000 or 1800 103 5275 or email a svcsuppor ricohi sscoin

104

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 105: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

130 Project Helpdesk

Incs e of ny problem you c n cont ct Project Helpdesk by c lling t

toll free number 1800 103 5275 or

011-42587000 or

email a svcsuppor ricohi sscoin

Process of project helpdesk is s follows

S ep1 When you c ll t 1800 103 5275 or 011-42587000 your compl int is logged in softw re

ticket number is gener ted nd communic ted to you by Helpdesk executive for future references

S ep2 If your c ll is query or for inform tion then it is nswered by Helpdesk executive in c se if

executive could not nswer or resolve your compl int then it is tr nsferred to level 2

S ep3 Executive-level 2 helps you to resolve the problem by remote ccess In th t c se you need to

ssist himher during remote ccess through Ammyy Admin softw re

These pplic tions re preinst lled in your desktop PC in c se if you need to reinst ll it you c n t ke

the following steps

For Ammyy Admin

1 Browse o h pwwwammyycom

Figure 139

105

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 106: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 140

2 Click on Download bu on

Figure 141

3 Save he file o a desired loca ion on your compu er

4 Af er he file has finished downloading open he file o execu e se up

106

Figure 142

5 Give your ID amp Password o helpdesk

107

Page 107: Tr rainingManual For SmartVir rtualClassroom Pr roject · 2018-08-13 · Tr rainingManual For SmartVir rtualClassroom Pr roject ... ERNET India was also involved in various R & D

Figure 142

5 Give your ID amp Password o helpdesk

107