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HOURS OF OPERATION

CAT MAIN OFFICE

Weekdays: 7:30AM-4:00PMFirst and Last Saturday of each month: 9:00AM-1:00PM

Fixed Route Information Center901 N. Cameron StreetHarrisburg, PA 17101717-238-8304

Weekdays: 7:30AM-4:00PM

STRAWBERRY SQUARE INFORMATION OFFICE

Weekdays: 10:00AM-3:00PM

2nd Floor, Strawberry SquareHarrisburg, PA 17101

SHARED RIDE RESERVATION CENTER

Appointments must be booked no later than noon (or 4:00PM for ADA) the prior business day before the desired appointment date. Customers are encouraged to call several days in advance when possible.

Weekdays: 7:00AM-4:00PM

901 N. Cameron StreetHarrisburg, PA 17101717-238-8304

After-hours ADA bookings can be made by voicemail.

HOLIDAYS

CAT does not operate on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

CONTACT USCONTACT US at info@cattransit.com or 717-238-8304We want to hear from you!

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SERVICES

Use this guide to help find your way around the CAT system!

CAT OFFERS...

• Local bus routes throughout Cumberland and Dauphin counties

• Commuter bus service to downtown Harrisburg from Carlisle, Elizabethville/Millersburg, Mechanicsburg and Shippensburg

• Shared Ride paratransit service for seniors and persons with disabilities (door-to-door service within Dauphin County only)

• Raider Regional Transit—scheduled local bus service within the Shippensburg area

PARK & RIDE

CAT provides service to 20 suburban Park & Ride lots where you can park for free and board a bus to downtown Harrisburg.

To find a Park & Ride lot near you, visit pacommuterservices.org.

LANGUAGE ASSISTANCE

Upon request, language assistance is provided free of charge to individuals who do not speak English. Interpretation services are available by calling 717-238-8304.

ASSISTENCIA LINGÛÍSTICA

Si lo solicitud, se ofrece asistencia lingüística sin cargo para ayudar a comunicarse con personas que no hablan inglés. Lose servicios de interpretación están disponibles llamando al 717-238-8304.

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Title VI “Statement of Policy”CAT is committed to ensuring that no person is excluded from

participation in or denied the benefits of its service on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of

1964 as amended. It is CAT’s policy to prohibit discrimination and harassment of any type and to afford equal opportunities to all, without

regard to religion, sex, age, disability or veteran status.

RIDER INFORMATION

SENIORS

Seniors age 65 and older are eligible to ride the CAT bus system for free with a Senior Citizen ID Card issued by the Commonwealth of Pennsylvania. An ID Card application can be completed at the CAT Main Office; proof of age is required.

ADA RIDERS

Persons with disabilities are eligible to ride the CAT bus system at half fare. Persons with a Medicare Card may qualify for the Half Fare Program; registration and an ID Card are required.

Persons with disabilities who are unable to use the CAT bus system may use the Shared Ride paratransit service as an alternative. To participate in the Shared Ride, program registration is required.

Individuals who are ADA-eligible in another jurisdiction and are visiting the CAT service area may use Shared Ride paratransit services.

Contact the CAT Information Center at 717-238-8304 for more information.

ACCESSIBILITY & REASONABLE MODIFICATIONS

All CAT buses have the ability to “kneel” down to curb level, are equipped with ramps, and can accommodate up to 2 passengers traveling with a wheeled mobility device.

Shared Ride vans are equipped with wheelchair lifts. Vans can accommodate up to 4 passengers traveling with a wheeled mobility device.

CAT may make reasonable modifications to policies and programs to assist persons with disabilities in achieving equal opportunity to enjoy all of its services. Any individual requiring a modification of a policy/procedure to use CAT services should call 717-238-8304.

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HOW TO RIDE

Remember: drivers don’t carry cash and cannot make change!

IDENTIFYING YOUR BUS Each bus has an assigned number or letter and is named by its farthest destination. The destination of each bus is displayed on the headsign above the windshield and also to the left of the front door. If you have any questions about which bus to board while using the transit system, please ask the driver or call the CAT Main Office for assistance. CAT buses are also equipped with onboard audio announcements which broadcast the major stops and schedule time points.

BOARDING THE BUS

CAT bus stops and shelters are conveniently located throughout the Harrisburg metropolitan area. Within the urban and suburban areas, you may only board or exit the bus at these designated locations. If you are catching the bus in a rural area, you may “flag down” a CAT bus (refer to the FLAG STOPS on page 6).

Please plan to arrive at the bus stop 5 minutes before the scheduled departure time and stand where the bus driver can clearly see you. Be sure you are standing at the stop for the direction you wish to travel.

EXITING THE BUS

Within one block of your desired stop, pull the cord located overhead the seating area to signal the driver. If you are unfamiliar with the area, let the driver know where you want to exit and they will let you know when your stop is next.

Please exit from the rear of the bus when possible. Remember to always check for traffic when exiting the bus.

BIKE RACKS

All CAT buses are equipped with racks on the front bumpers that can hold up to 2 bicycles at a time. Use of the bike rack is free of charge and available to all passengers. To use the rack, pull it down into the horizontal position and secure your bicycle on both sides. Please return the rack to the vertical position when unloading your bicycle if there are no other passengers using it.

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SERVICE ANIMALS & PETS

Service animals are allowed on all CAT vehicles.

Pets may be brought on CAT vehicles but must be in a pet carrier at all times. Emotional support animals are considered pets and must be in a pet carrier at all times.

STANDING IN THE AISLE

Should the bus seating fill to capacity, standees are allowed. Please hold on to a pole, seat handle or strap while standing to help maintain balance.

FLAG STOPS

Make your own bus stop! If you are boarding a CAT bus in a rural area and there are no nearby designated stops, you can “flag” or simply wave to signal the driver. The bus will stop at the closest safe spot to allow you to board.

Be sure to stand on the correct side of the road for your direction of travel.

If you are exiting the bus in a rural area, tell the driver where you are going and pull the cord when approaching your destination. Remember to always check for traffic when exiting the bus.

TRAVEL TRAINING

Travel training is available for the Fixed Route schedule bus system and Shared Ride services. To set up a training session, contact CAT by emailinginfo@cattransit.com.

LOST & FOUND

Please remember to collect all personal belongings when leaving the bus. CAT is not responsible for lost or stolen items. Perishable and cloth items will be disposed of immediately. Other items will be held for 30 days. For our full policy, visit cattransit.com.

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For help reading the Fixed Route bus schedules, view our online tutorial at cattransit.com.

Sign up for Rider Alerts to receive automated messages about your routes via email or text message. You’ll get up-to-the-minute updates about unexpected changes to your routes due to inclement weather,

traffic accidents, construction, local events, and more.

RIDER ALERTS

Sign up today at cattransit.com!

Rider Alerts are also posted on CAT’s Twitter feeds. Follow along at:

@cattransit and@cattransitpa

SAFETY NOTICESAFETY NOTICE

All CAT Fixed Route buses and Shared Ride vans are equipped with interior and exterior cameras for your safety. Passengers are encouraged to be mindful of their surroundings and to partner with CAT to help enhance the safety and security of the transit system by reporting any suspicious behavior or packages immediately.

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PASSENGER ETIQUETTE

To make your ride as safe as possible, please follow these tips:

9 Please do not eat, drink, smoke (including e-cigarettes) on the bus.

9 Please do not litter on or off the bus. Many stop areas are private property and could be removed for misuse.

9 Please be courteous. Seats next to the front door are prioritized for seniors and passengers with disabilities.

9 All passengers must be behind the painted line at the front of the bus before the vehicle will pull away from the stop.

9 Please do not lean against bus doors.

9 Aisles must be kept clear of strollers, carts, packages, etc.

9 Strollers and carts must be folded when boarding and for the duration of the trip.

9 Please attend to children while on the bus.

9 Please do not disturb or harass other passengers or the driver. Loud or disruptive behavior may result in removal from the bus.

9 Be mindful of others when using your cell phone. Conversations on cell phones or other communication devices should not distract the driver or other passengers. Please do not use your device on “speaker” setting.

9 Please use your audio or video devices with headphones.

9 Please refrain from using profanity.

9 Please do not use more than one seat at a time.

9 All wheeled mobility devices are required to be secured with four points of contact at all times while riding the bus.

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SCHEDULED ROUTE FARES

One-way Local Base Fare..................................................$1.80

Pre-Paid One-way Local Fare............................................$1.70

Commuter Base Fare.........................................................$2.75

1 Day Local Pass (can be purchased on bus)....................$5.00

7 Day Local Pass................................................................$17.50

11 Ride Local Pass.............................................................$17.50

11 Ride Commuter Pass.....................................................$27.50

31 Day Local Pass..............................................................$49.00

31 Day Commuter Pass......................................................$77.00

Student 7 Day Pass (K-12, Local Routes Only)...................$12.50

Student 31 Day Pass (K-12, Local Routes Only).................$35.00

Transfer (Local to Local or Commuter to Local)..................$0.25

Transfer Local to Commuter................................................$0.95

Reduced Local Fare (Persons w/ Disabilities Only).............$0.85

Reduced Commuter Fare (Persons w/ Disabilities Only).....$1.35

Reduced Fare 20 Ride Pass (Persons w/ Disabilities Only..$17.50

Free Fare Program 65+ w/ Senior Issued ID........................FREE

Children under 3’8” (44 inches) ride free when accompanied by a fare pay-ing adult. When boarding the bus, please see the designated measurement zone at the driver’s area.

Students: There is no student cash fare. Discounted student passes are available for full-time student passengers 18 years of age and under and can only be purchased at CAT’s main office or Strawberry Square location. Those who look older may be asked for proof of age. College Students: Please check with your individual school for a CAT Pass Program.

Please have your fare or pass ready before boarding the bus.

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Remember: your driver cannot make change, the farebox will issue a change card for future use

upon request.

TRANSFERS

If you need to use more than one bus to complete a one-way trip, ask the driver of your first bus for a transfer when paying your fare. The cost of a transfer is $0.25 when connecting between Local Routes or connecting from Commuter Routes to Local Routes. The cost of a transfer is $0.95 when connecting from Local Routes to Commuter Routes.

Transfers must be used within 90 minutes of receipt and cannot be used for a return trip. To use the transfer, simply insert it into the farebox in the slot located at the top.

LOCAL ROUTES VS. COMMUTER ROUTES

The CAT service area is divided into two service levels. Local Routes service all bus stops along a route. Commuter Routes service only major stops along a route, bypassing all other stops.

PASSES Passes become active upon first use and will remain valid for the allotted number of consecutive calendar days (7 days or 31 days). Eligible K-12 students may qualify to purchase Student Passes. Transfers are included in the cost of all passes.

PURCHASE YOUR FARE

All fare items are available for purchase at:

CAT Main Office901 N. Cameron Street, Harrisburg, PA

Information Office2nd Floor, Strawberry Square, Harrisburg, PA

WWW.CATTRANSIT.COM/SHOP

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