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    1

    INDIAN INSTITUTE OF PLANNING AND MANAGEMENT

    &

    IIPM SCHOOL OF BUSINESS AND ECONOMY

    NOIDA

    APROJECT REPORT ON

    “PROMOTION AND TRAINING OF

    EMPLOYEE AT FCI” 

    A REPORT SUBMITTED BY

    SUMIT TYAGI

    {Reg. no-N10-12/FW/ISBE-A 10011(NOI-1B-NA-2042)}

    IN PARTIAL FULFILLMENT OF

    MASTER OF BUSINESS ADMINISTRATION

    2010-2012

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    CONTENTS:

    TOPIC: PAGE NO.

    Acknowledgement 3

    Introduction of FCI 4-6

    Corporate setup 7-13

    Functions of FCI 14-18

    Promotion 19-27

    Training 28-32

    Training institute of FCI 33-37

    Questionnaire 38-47

    Conclusion 48

    Bibliography 49

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    Acknowledgement

    I am highly thankful to the Management of Indian Institute Of Planning &

    Management (IIPM), NOIDA for deputing me as a Management Trainee to the

    Highly acclaimed and renowned organization viz Food Corporation Of India forthe period of eight weeks.

    I have all respect for Mr. Sanjeev kumar kaushik, (AGM) Training who assigned

    me the project on Promotion and Training (P&T) and remained a Guiding Lantern

    throughout the tenure of my training.

    I am highly obliged to Mr.Harsh kapoor, Manager Vigilance dept. who guided me

    in all respects in the fulfillment of my training and writing up of this project report.

    He has immense qualities and potential to guide ant train the prospective

    executives.

    For me the Guidance and words of Mr. Subhash Dhal, Training Manager and Mr.

    Sanjeev Kaushik AGM (CPF)

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    FOOD CORPORATION OF INDIA

    The food corporation of India was setup under the FOOD CORPORATION ACT

    1964, in order to fulfill following objectives of the Food policy:

      Effective price support operations for safeguarding the interest of thefarmers

      Distribution of food grains throughout the country for PublicDistribution system; and

      Maintaining satisfactory level of operational and buffer stocks of foodgrains to ensure National Food Security.

    Since its inception in 1965, having handled various situations of plenty and

    scarcity, FCI has successfully met the challenge of managing the complex task of

     providing food security for the nation. A strong food security system which has

    helped to sustain the high growth rate and maintain regular supply of wheat and

    rice right through the year. The efficiency with which FCI tackled one of the worst

    droughts of the century not only cemented its role as the premier organization in

    charge of food security in India, but also brought it accolades from international

    organizations.

    Today it can take credit for having contributed a great deal in transforming India

    from a chronically food deficit country to one that is self-sufficient.

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    EASTBISHMENT OF FOOD CORPORATION OF INDIA

    OBJECTIVES

     To provide farmers remunerative prices. To make food grains available at reasonable prices, particularly to

    vulnerable section of the society.

     To maintain buffer stocks as measure of Food Security. To intervene in market for price stabilization.

    QUALITY POLICY

    FCI, as the country‟s nodal organization for implementing the National Food

    Policy, is committed to provide credible, customer focused services, for efficient

    and effective food security management in the country. Our focus shall be:

     Professional excellence in Management of Food grain and othercommodities.

     Service quality and stake holder orientation. Transparency and Accountability in transactions. Optimum utilization of resources. Continual improvement of systems, processes and resources.

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    OUALITY OBJECTIVES

      Fulfillment of all the targets set as per Govt. of India Food Policy from timeto time.

      Monitoring of quality in all major transactions, processes leading toimproved customer satisfaction level.

      Accountability for all efficiency, responsiveness, performance andminimization of all losses & Wastes.

      Need based up gradation of infrastructure and work environment.  Need based enhancement of available knowledge & skills.  Transparency in decision making, effective communication leading to

    harmonious employee relations.

      Establishing, maintaining and improving ISO 9001:2000 based QualityManagement Systems covering all areas of Activity.

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    CORPORATE SETUP

    The General Superintendence, Directions and Management of the affairs and

     business of the Corporation vests with the Board of directors.

    Board of directors as per section 7(1) of the Food Corporation Act shall be:

      CHAIRMAN  MANAGING DIRECTOR  MD, CENTRAL WAREHOUSING CORPORATION (EX-OFFICIO) 

    GOVT. REPRESENTATIVES:

    THREE DIRECTORS TO REPRESENT RESPECTIVELY THE MINISTRIES

    OF THE CENTRAL GOVT. DEALING WITH:

    1)  FOOD2)  FINANCE3)  CO-OPERATION; and

    SIX OTHER DIRECTORS (out of which four (4) are non-official Directors)

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    ORGANISATIONAL CHART

    CORPORATE OFFICE

    With 1646 offices, FCI is one of the largest networked organizations in India.

    ZONAL OFFICES [5]

    REGIONAL OFFICES [23]

    DISTRICT OFFICES [166]

    DEPOTS (incl. CAP) [1451]

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    OPPORTUNITIES

      After nearly four decades of varied experience in Food management, FCIcan now play a wider role in being a food advisor to the Central/State

    Governments.

      The Corporation can also play a more proactive role in the sphere ofcommercial ventures.

      To diversify into nontraditional commodities / activities.VISION 2020

      To aggressively promote Decentralized Procurement by StateGovernment with special emphasis in non-traditional areas and

    commodities.

      To initiate procurement of non-MSP governed commodities oncommercial principles.

      To ensure adequate buffer for meeting requirements under TPDS & otherWelfare Schemes.

      To dispose of surplus and un-storage worthy warehouses and introduceconcepts of mechanized handling in the conventional warehouse.

      To undertake R&D for conversion of some of the existing capacity to bulk and cost effective utilization of existing bulk capacity.

      To optimize monthly movement program with existing state of art ofcomputerization within the country at various locations as per corporate

     policies and priorities.

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      Modernization of Quality control equipments and systems for food preservation in order to increases the shelf life of food grain.

      To venture in the field of forward Trading and Exports of both surplusstocks of food grain in the Central Pool and non-traditional commodities.

      To introduce state of art of financial management in order to reduce thedependency on the present banking system in the country.

      To initiate systems for settlement of storage loss and transit loss throughinsurance coverage and revised inventory mechanism.

      To develop efficiency in human resource management both instaff/officers and workers with changed circumstances in the work

    approach of P.S.U.

      To achieve state of the art in computerized communication betweendifferent offices/depots throughout the country.

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    STRENGTH OF FOOD CORPORATION OF INDIA

    Facilitator for food security

      Provider of price & market assurance to the farmer.  Ensuring steady food grain supplies to 5 Lakhs Fair Prices Shops for PDS to

    cover 141 million APL/67 million card holders.

      Ensuring food for all other Welfare Schemes.Management Capability and Experience

      Large pool of talent managing world‟s largest food grain operation on behalf of Govt. of India

    Enormity of scale

      Countrywide network of offices & strategically located Food StorageDepots.

      Operates in mandis/purchase centers located within 10Kms. Proximity offarmers.

      Undertakes purchases of 30 to 40 million tons annually making it thelargest buyer in the world.

    Effective Market intervention to stabilize prices.

      State of the art experience on food grain preservation/Warehousing/ Transportation Management.

      Management the health of millions of tons of food grain in storage.Quality acknowledge by International buyers. 

      Excellent Storage Management.   Timely movement of food grains from procuring States to consuming

    States. 

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    NEW INITIATIVES

    Having been acknowledged a major player in food grain management within

    the Country and abroad, FCI is now endeavoring for.

    1.  Resource mobilization to reduce burden on food subsidy.2.  Better financial & Treasury Management.3.  Improved stock inventory management real time on-line system through a

    recently launched IISFM (Integrated Information System for Food grains

    Management) in collaboration with NIC.

    4.  Creation of Profit Centers.5.  Up gradation of technology through interface with Agriculture Universities /

    Management Institutes.

    6.  Use of „A‟ Twill texture gunny bags as against „B‟ Twill bags as a project toreduce losses in storage and transit.

    7.  Multimodal transportation systems through container.8.  Micro level Inventory Management through focused weekly movement

     plans.

    9.  Sustained corporate communication for improving image perceptions.

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    OPERATIONAL NETWORK

    FCI operates through a country-wide network with its corporate office in New

    Delhi, 5 Zonal Offices, 23 regional offices  practically in all the State capitals,

    166 District Offices (as on 30-4-2011) and 1470 depots (as on 1-1-2011)

    Most of the Revenue Districts in the country are covered by FCI

    It has manpower of 38,645 officers and staff/ employees as on 31-3-2011 and

    about 60,109 regular food handling workers besides approximately one lakh

    food handling laborers being engaged by the Handling & Transport Contractors,

    as on 31-3-2011

    The General Superintendence, direction and management of the affairs and

     business of the Corporation shall vest in a board of directors which exercise allsuch powers as may be exercised or done by the Corporation under this Act.

    The board of directors, in discharging its functions, act on business principles

    having regard to the interest of the producer and consumer and shall guided by

    such instructions on questions of policy as may be given to it by the Central

    Government.

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    MAIN FUNCTION OF F.C.I.

     PROCUREMENT

    The Corporation along with state government and their agencies has been

    extending support rice through purchase centers/mandis to the farmers all

    over the country. In order to facilitate the farmers to ring their produce to the

     procuring agencies, the purchase centers have been opened even in remote

    corners of the country which have been instrumental in curbing the distress

    sale in the major producing areas during the peak marketing season and

    induce the farmers to sustain higher production to a large extent.

      STORAGE

      STORAGE CAPACITYAdequate scientific storage capacity is an essential component for

     better preservation of food grain stocks. The corporation started with a

    storage capacity of about 7 lakh tones in 1965. Gradually the

    corporation with its continued effort augmented its “own” capacity to

    129.48 lakh tones as on 31-12-2010. The corporation development an

    ingenious system of covered and plinth storage (CAP) to meet the

    requirement of stocks effectively. In addition the corporation hires

    storages capacity from the private parties on short/medium term basis.

    The Corporation operation its employees and no dealership is

    involved.

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      PRESERVATIONIn a situation of surplus, it was necessary to preserve the stocks properly.

    The Corporation with its widespread network of quality control personnel

    up to the lowest of purchase center and modern preservation technology has been able to maintain the quality of stocks efficiently.

     STOCKSTo meet the growing demands of the public distribution, the Corporation

    continuously augmented the stock mainly from domestic procurements and

    imports in some years. With the increase in domestic procurement, the

    dependence on imports gradually reduced and in eighties the Corporation themaximum level of stocks. Due to those efforts of the Corporation the

    country has been able to pass through hard times smoothly.

     TRANSPORTATIONMarkets and purchase centers are first collected in the nearest depots and

    from these dispatched to the consuming states within a limited time. FCI

    moves about 23 million tons of food grains over an average distance of 1500

    kms. An average of 4, 00,000 bags of transported every day of producing

    states to the consuming areas by read, rail, waterways.

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     DISTRIBUTION

      PUBLIC DISTRIBUTION SCHEMEIncrease in the issue of food grains by FCI has helped in enlarging and

    expanding the public distribution system. There are about 4, 00,000

    Fair Price Shops at present against 1.09 lakhs in 1965 and the

    quantum distributed has substantially gone up. In the drought year of

    1977, the Corporation issued over 22 million tons of food grain for

     public distribution, relief works, and open sale.

      POVERTY ALLEVIATION PROGRAMA number of new policy initiatives like enhanced allocation of wheat

    and rice from PDS and other schemes: introduction of distribution of

    food grains in Integrated Tribal Development Program (ITDP) area at

    social concessional prices as an integral part of poverty alleviation

     program: substantially poverty alleviation of FOOD grains for NREP

     program and permitting open market sale of wheat at uniform prices

    throughout the country and its implementation was planned.

      DROUGHT MANAGEMENTThe pace of growth of Indian agricultural production was distributed

     by four monsoons culmination in the severe drought of 1987. Food

    grains production declined: adequate supplies of food grains were

    ensured in all the drought affected states was made which linked

    employment generation programs with supplies of food grains.

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      OPEN SALESFor containing open market prices, important consuming center were

    indentified and open sale of wheat was organized apart from regular

    supplier of wheat at fixed prices. Tender sales were also making toRoller Flour Mills.

      PRICE STABLIZATIONThe Public Distribution system has been instrumental in stabilizing

    the process of food grains to a greater extent as compared to the prices

    of “all commodities”.

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    DEPARTMENTS OF FCI

      General section.  Accounts Department.  Stocks Department.  Storage and contacts Department.  Establishment.  Planning and Research.  Engineering.  Industrial Relation Labor Department.  Policy and Industrial Relation.  Quality control Internal Audit and Physical Verification.  Hindi Section. 

    Social Welfare.

      Purchase.  Sales.  Computer Division.  Budget and cost control.  Pension Cell.

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    Promotion

    Promotion refers to upward movement of an employee from current

     job to another that is higher in pay, responsibility and/or

    organizational level. Promotion brings enhanced status, better pay,

    increased responsibilities and better working conditions to the

     promoters. There can of course, be „dry promotion‟ where a person is

    moved to a higher level job without increase in pay. Promotion is

    slightly different from up gradation which means elevating the place

    of the job in the organizational hierarchy or including the job in higher

    grade. A transfer implies horizontal movement of an employee to

    another job at the same level. There is no increase in pay, authority or

    status. Hence, it cannot act as motivational tool. Promotion, on the

    other hand, has in-built motivational value, as it elevates the status

    and power of an employee within an organization.

    Purpose and Advantage of promotion

    Promotion, based either on meritorious performance or continuous

    service, has powerful motivational value. If forces an employee to use

    his knowledge, skills and abilities fully and become eligible for

    vertical growth. It inspires employees to compete and get ahead of

    others. Those who fall behind in the race are also motivated to acquire

    the required skills to be in the reckoning. Promotion thus, paves the

    way for employee self development. It encourages them to remain

    royal and committed to their jobs and the organization. The

    organization would also benefit immensely because people are ready

    to assume challenging roles by improving their skills constantly.

    Interest in training and development program would improve. Theorganization would be able to utilize the skills and abilities of its

     personnel more effectively.

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    BASES OF PROMOTION

    Organizations adopt different bases of promotion depending upon their nature,

    size, management etc. generally, they may combine two or more bases of

     promotion. The well- establishment bases of promotion are seniority and merit.

    Merit based Promotion:

    Merit based promotions occur when an employee is promoted because of superior

     performance in the current and efficiency as measured from his educational

    qualifications, experiences, training and past employment record.

    Seniority based Promotion

    Seniority refers to the relative length of service in the same organization.Promoting an employee who has the longest length of service is often widely

    welcomed by unions because it is fairly objective. It is easy to measure the length

    of service and judge the seniority. There is no scope for favoritism, discrimination

    and subjective judgment. Everyone is sure of getting the same, one day.

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    PROCEDURES & PRACTICES IN FCI REGARDING

    PROMOTION.

     Procedure for promotion:I.  Promotion shall be made on the basis of seniority subject to fitness in

    respect of non-selection posts indicated in Appendix 1 of the staff

    Regulations.

    II.  Promotion in respect of selection posts indicated by Appendix 1 of thestaff Regulations shall be made on the basis of the merit, seniority

    considered only when the merit of contending candidates is

    approximately the same.

    III.  All the promotion shall be considered by a promotion board dulyconstituted for this purpose and shall be regulated by the general

    instructions to be issued by the Board of Directors, in regard to the

    field of choice of candidates, the size of the panel and the validity of

    the panel.

    Note:  Purely as an interim measure, pending their permanent absorption in the

    service of the Corporation, the employee of the Central Government in the

    Directorate General of food posted to work under the administrative control of the

    food Corporation of India may be given ad hoc promotions, in accordance with the

     principles mutually agreed upon between the Corporation and the Central

    Government.

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    1.1  Reservation for Scheduled Castes, Scheduled Tribes and othercategories in the services under the corporation:

    In making appointments in the services of the Corporation, reservations,

    relaxation of age limits and other concessions would be provided to Scheduled

    Castes. Scheduled Tribes and other category of persons as directed by

    Government if India from time to time. The Managing Director May issue

    detailed administrative instructions accordingly.

    1.2 Treatment of appointment made prior to coming into force of these

    regulations:

    Appointments made prior to the coming into force of these regulations shall be

    treated in the following manner, namely:

    A.  Where the appointment has been made on the basis of a competitiveselection of candidates applying against an advertisement issued or against

    requisition sent to Employment Exchanges, the appointment shall be deemed

    to have been regularly made to the services of the Corporation by direct

    recruitment in the Corresponding post in the table set out in Appendix. 1.

    B. In every other case the appointment shall be deemed to have been made onan ad hoc basis in accordance with sub-clauses (a),(b)and(c) of clause 3 of

    regulation 7 as may be appropriate in the circumstance of each case.

    1.3Commencement of service:

    Services shall be deemed to commence from the working day on which anemployee reports for duty in an appointment if he reports for such duty in the

    forenoon and from the following day if he reports for duty in the afternoon.

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    1.4Declaration of fidelity and secrecy:

    Every person on first appointment to service of the Corporation shall before

    entering upon his duties make a declaration of fidelity and secrecy as required

    under Section 38 of the Act

    1.5 Probation:

    1)  Every person regularly appointed to any post in the Corporation underSub-clause (a) of Clause (1) of regulation 7 shall be required to be on

     probation for a period one year from the date of appointment. Providedfurther that there will be no probation for a person promoted from one

    grade to another grade within the same category except where the

     promotion involved a change in the category of post in the same cadre

    e.g. if an Asst.Grade-III is promoted as Asst.Grade-II there will be no

     probation whereas if a Messenger ( Category- IV official) is promoted as

    Asst.Grade-III (Category-III) or an Asst.Grade I(Category -III) is

     promoted as Asst.Manager (Category-II) normal probation period shall

     be applicable. Similarly if an Asst.Manager (Category-II) is promoted as

    Deputy Manager (Category-I) there will be normal period of probation

    and for persons promoted from Deputy Manager onwards, there will not

     be any probation. 

    2)  The appointing authority may in his discretion extend the period of probation by a further period not exceeding one year. 

    3)  During the period of probation an employee directly recruited shall beliable to be discharged from service without assigning any reason by

    giving him a notice of 30 days or pay and allowances in lieu thereof. An

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    employee promoted from a lower post to higher post shall be liable to be

    reverted to the lower post without notice and without assigning any

    reason. 

    4)  An employee who has satisfactorily completed his probation in any postshall be thereafter being confirmed. 

    5)  Where an employee has rendered continuous temporary service orcontinuous service on deputation in any post immediately preceding his

    regular appointment to such post, the period of service so rendered

    temporarily or on deputation may be counted against the period of probation if the appointing authority so directs. 

    (I)  Direct recruits:The relative seniority of all direct recruits will be determined by the order

    of merit in which they are selected for such appointment by the selecting

    authority; persons appointed as a result of an earlier selection being

    senior to those appointed as a result of subsequent selection.

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    (II)  Promoters:a) The relative seniority of persons promoted to various grades will be

    determined in the order in which their names appear in the panel

    drawn up in accordance with Regulation 10. Provided thatseniority of an employee who refuses to accept promotion, any be

    altered in accordance with the administrative

     b) Instructions issued by the Corporation from time to time.c) Where promotions to a grade are made from more than one grade,

    the eligible persons will be arranged in a combined seniority list in

    the order of their relative seniority in their respective grades. The

    Selection Committee will then select persons for promotion from

    this list and arrange the candidates selected in a consolidated order

    of merit or according to seniority in the lower grade, as the case

    may be. This will determine the seniority of the persons on

     promotion to the higher grade.

    3. Relative seniority of direct recruits and promotes: 

    I.  The relative seniority of direct recruits and promotes will be determinedaccording to the rotation of the vacancies as between direct recruits and

     promotes as based on the quotas reserved for direct recruitment and

     promotion respectively. 

    II.  (a) Vacancies arising in a calendar year shall be filled up during the samecalendar year as far as possible. 

    (b) Notwithstanding anything stated above, if for any reasons whatsoever,

    any vacancy or vacancies arising during a calendar year reserved for

     promotion or direct recruitment, as the case may be remain unfilled by the

     prescribed mode such vacancy or vacancies shall be carried over to the

    subsequent calendar year. The inter seniority of such persons as are

     promoted or recruited against such vacancy or vacancies shall be fixed as if

    such earlier year‟s vacancies for promotion or direct recruitment, as the case

    may be had arisen during such subsequent calendar year and the persons

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    selected against the additional vacancies shall be placed en-blocked below

    the promote or the direct recruit.

    4. Transferred employees:

    a)  Inter seniority of the Food Department employees transferred to theCorporation will follow the order of their relative seniority in the

    Department of Food irrespective of their actual date of employment in the

    corporation. The seniority of an employee belonging to a Regional

    Directorate, who is working on the date of his employment by the

    Corporation in the Procurement Organization on a temporary transfer basis,

    will be determined on the basis of his seniority in the Regional Directorate. 

    b)  If an employees in one or more grades in the Food Department are mergedin a common grade in the Corporation, their inter seniority shall be

    determined on the basis of length of continuous service in the equated

    grades. 

    5. Relative seniority of Food Department transfers and direct

    recruits of the Corporation: 

    The seniority of employees transferred to the Corporation from the Food

    Department vis-à-vis the seniority of direct recruits employed by the Corporationwill be determined with reference to the length of continuous service in the grade

    concerned in the Corporation including the service in an appropriate / equated

    grade(s) in the Department. Such fixation of seniority will be without prejudice to

    the inter-seniority of the Food Department transfers to the Corporation in

    accordance with item (4) above and the inter-seniority of other persons employed

     by the Corporation n accordance with items (1) to (3) above.

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    6. Seniority of deputation absorbed in the service of the

    Corporation.

    The seniority of deputation absorbed in the services of the Corporation shall be

    determined in the accordance with the guidelines issued by the Bureau of PublicEnterprises from time to time.

    7. Relative seniority of an employee transferred from one unit to

    another:

    An employee transferred from one unit of seniority to another will be ranked as the

     junior most in the particular category on the date he joins the new unit. If however,

    such transfer is in the opinion of the competent authority in the interest of the

    Corporation, seniority of the transferee will be fixed in the new unit after givingfull weight age to the service counting for seniority in the particular category in the

    old Unit.

    8. Relative Seniority of Management Trainees and Promoters.

    The seniority of management Trainees absorbed as Asst. Manager in the services

    of FCI will be determined by the order of merit in which they are finally selected

    for absorption after successful completion of their training period.

    Relative seniority of management Trainees absorbed as Asstt. Managers in the

    services of the FCI and the promotes will be determined with reference to the date

    of induction into the Corporation as Management Trainees and the date of

    induction into the Corporation as Management Trainees and the date of

    appointment as Asstt. Manager in the case of promotes.

    The seniority list worked out by Zonal Office/Head Office for various Cadres are

    widely circulated among the employees for their information & necessary action.

    Wherever objections regarding seniority are received, being examined as per the

     procedures & conditions discussed above.

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    TRAINING 

    TRAININGS SHOULD AIM AT

      Empowering the employees  Increasing productivity  Making the processes more efficient and effective

    IMPORTANCE OF TRAINING

    1.  Respond to technology changes affecting job requirements.2.  Respond to organizational restructuring.3.  Adapt to increased diversity of the workforce.4.  Support career development.5.  Fulfill employee need for growth.

    Importance of Training and Development

    •  Maintain skill levels•  Advance skill and knowledge to improve

     –   Performance (efficiency) –   Service delivery (error rate) –   Profitability (productivity, manpower)

    •  Integrate new technologies into work•  Establish standards for work practices

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    The Benefits of Training

      Gives the supervisor  more time to manage, standardized performance, less absenteeism, less turnover, reduced tension,

    consistency, lower costs, more customers, better service

      Gives the workers confidence to do their jobs, reduces tension, boostmorale and job satisfaction, reduces injuries and accidents, gives them

    a chance to advance.

      Gives the business a good image and more profit.Developing and Conducting Training 

    1.  Determine location and who will conduct the training.  Onsite facilities vs. offsite.  Inside training staff vs. outside vendors.

    2. Develop training curricula.

      Based on job/task analysis and individual needs.3. Select training methods.

      Considering learning principles.  Consider appropriateness and cost.

    How employees learn the best:

     When they are actively involved in the learning process-(to do thischoose an appropriate teaching method).

     Training is relevant and practical. Training material is organized and presented in chunks. Training is in an informal, quiet, and comfortable setting.

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     When they have a good trainer. When they receive feedback on performance. When they are rewarded.

    Kinds of training

     Informal –  on the job, “phone a friend”  

    Formal –  “attendance” or “completion” 

     Formal –  certified, vindicated Evidence of Return on Investment Must be planned Allows for customisation, relates to workplace standards

    Types of Training

     Skills Training. Retraining. Cross-Functional. Team Training. Creativity Training. Literacy Training. Diversity Training.

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    1. SKILLS TRAINING Focus on job knowledge and skill for: Instructing new hires. Overcoming performance deficits of the workforce.

    2. Retraining  Maintaining worker knowledge and skill as job requirements change

    due to:

     Technological innovation Organizational restructuring 

    3. Cross-Functional Training

      Training employees to perform a wider variety of tasks in order togain:

     Flexibility in work scheduling. Improved coordination.

    4. Team Training  Training self-directed teams with regard to:  Management skills.  Coordination skills.  Cross-functional skills.

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    5. Creativity Training  Using innovative learning techniques to enhance employee ability to

    spawn new ideas and new approaches.

    6. Literacy Training Improving basic skills of the workforce such as mathematics, reading,

    writing, and effective employee behaviors such as punctuality,

    responsibility, co-operation, etc. 

    7. Diversity Training  Instituting a variety of programs to instill awareness, tolerance,

    respect, and acceptance of persons of different race, gender, etc. anddifferent backgrounds.

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    TRAINING INSTITUTE OF FCI.

    This Institute in the name of "Institute of Food Security" is a training Institute

    where regular training programs for employees of FCI & other organizations are

    conducted throughout the year.

    FCI has established a comprehensive and a structured training mechanism in

    accordance with its organizational goals. This mechanism has been perfected over

    a period of time.

    The training set-up in FCI initially consisted of 4 Zonal Training Institutes (ZTIs)

    and one Central Training Institute. The ZTIs that primarily catered to the zonal

    training needs of Category-III employees of the Corporation were located one in

    each zone except the North East.

    The Central Training Institute (CTI) was set up in the year 1971 in leased premises

    at New Delhi. CTI was given the responsibility of catering to the training

    requirements of Category-I & Category-II officers of FCI.

    As CTI's activities grew, a growing need for infrastructural expansion was felt. FCI

    thus decided to have its own building for its Central Training Institute at Gurgaon.

    The Institute became operational at its new premises from 1st August, 1997, and

    the first training program was conducted from 2 nd February 1998. It was in the

    year 2004 that the name of the institute was changed to „Institute of Food Security'

    in order to provide a holistic expanse to the training curriculum and the activities

    of the Institute. This development took place in the backdrop of a decision to

    abandon the Zonal Training Institutes. Since then, the Institute of Food Security

    has been positioned primarily as an in-house training centre for the FoodCorporation of India.

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    FCI's Training Philosophy

    Human resources are our greatest assets. Training and continuous development of

    this asset is an important management responsibility. FCI has always accorded the

    highest importance to the training of its employees, and used it as an effective toolto develop and nurture a competent work force .Training in Food Corporation of

    India is proactive, planned and a continuous process integral to organizational

    growth.

    It seeks to impart knowledge, hone skills and reorient attitudes for individual

    growth and organizational effectiveness.

    Divisional Objectives

    The Institute is committed to the Quality Policy & Quality Objectives of the Food

    Corporation of India. Based on these and in alignment with the Training

    Philosophy, the institute has established its divisional objectives:

    The Institute of Food Security as a centre of Human Resource Development of

    Food Corporation of India will provide a complete solution to the training needs

    for the Executives of the Corporation.

    It will provide need based training to each executive up to the level of Dy.

    Manager at least once in every 3 years for enhancement of available knowledgeand skill.

    The Institute will strive for continuous improvement in its own function by making

    constant evaluation of its training standard parameters and taking timely corrective

    and preventive action.

    The Institute will take up training / consultancy assignments on commercial basis

    for external clients with the target of increasing revenue generation by at least 15%

    each year and to be self reliant in the long run future by out sourcing theinfrastructure to other companies.

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    Our Activities

    The flagship activity of the institute has been to conduct short-term training

     program on various subjects related to Food Security, Managerial Skills, and

    Computers and on operations of FCI. It also organizes specifically designed long-term training program as per the training needs of the Corporation. The institute

    has played an important role in the training and development of newly recruited

    officers of the corporation. It conducts training programs not only during their

    induction and at the end of their probation period, but also supplements it with

    refresher courses organized at periodic intervals. The aim is to inculcate the

    operational skills and moral values in probationers and nurture in them the ability

    to hold senior positions within the organization. The institute is thus an extended

    arm of the FCI's human resources development function.

    The activities at the institute have increased manifold as the training infrastructure

    and other resources improved in its campus. On the strength of the excellent

    training facilities and the build-up of training momentum, the institute, at the

    request of other organizations like the Govt. of Punjab, has conducted training

     programs exclusively for their Middle / Sr. Management personnel. The institute

    has extended the benefits of some of its regular programs also to the other

    organizations like CWC, SWCs, NAFED, and HAFED, CONFED etc. dealing

    with food grains management and organizing the event on International Seminar

    on Food Security.

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    Our Focus

    In harmony with FCI's training philosophy and its mission, thrust areas have been

    identified for the Institute. The institute therefore serves as:-

    I) An Institution for advanced learning

    IFS are the main research and academic arm of the FCI for upgrading the

    knowledge and skills relevant for its employees. It provides state-of-the-art training

    to middle level and senior level executives, and re-equips them with contemporary

    skills and reorients their attitudes, thus attempting to create development of a

    learning organization.

    ii) A Change Agent

    The institute is a change agent in the overall functioning of the Food Corporation

    of India and facilitates the ushering in of professionalism in the Corporation by

    acting as a catalyst for change in attitudes and orientation of FCI staff through its

    structured program.

    iii) Feedback Provider & Internal Consultant

    The Institute captures the feedback on the FCI's policy and business processesfrom the trainees and structures them to validate and transmit the relevant pieces of

    information to the Corporate Office for use in the formulation of policy and

    strategy.

    IV) Research & Development Role

    The institute will carry out research (by in-house faculty and research officers) on

    contemporary subjects which are relevant to the FCI's short-term and medium-term

     business and operational needs and policy formulation.

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    Quality Management System

    The Institute of Food Security as a division of FCI has been certified as a BSEN

    ISO 9001:2000 Institute by the BSI Management System. The quality system in

    general, covers all the activities of the institute and is specifically applicable to:

      the identification of training needs  identification of inputs  conducting training program  evaluation of training program  feedback processing  training of faculty and  Maintenance of infrastructure etc.

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    QUESTIONAIRE ON PROMOTION

    Question 1. Do you think that promotion of employees in an

    organization is a better option than Direct Recruitment?

    75%

    25%

    0%

    No. of persons

    Strongly Agree

    Fairly Agree

    Do not Agree

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    Question 2.Do you agree that Internal Promotions allow the people

    greater scope with their careers with the young executives? 

    85%

    15

    %

    Sales

     Agree

    Disagree

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    Question3. Do the Fast Track promotion systems offer star performers

    stimulating opportunities to grow vertically?

    60%

    30%

    10%

    No. of persons

    Fairly True

    Partially True

    FALSE

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    Question 4.Is it necessary for an organization to keep its employees well

    informed about the ladders of promotions?

    90%

    10%

    0%

    No. of persons

    Strongly Believe

    Believe

    Do Not Believe

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    Question 5.Which amongst the following is the best option for

     promotion of employees in an organization?

    14%

    33%48%

    5%

    0%

    No. of persons

    Promotion based on seniority 

    Promotion based on merit

    Merit cum seniority 

    promotion

    Promotion by selection

    Temporary Promotion

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    Question 6.Do you agree that promotion within the organization

    encourage an employee to work with loyalty and commitment?

    100%

    0%

    No. of persons

     Agree

    Disagree

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    Question 7.Does an organization have to sacrifice quality and settle for

    less qualified candidates in the case of internal promotion?

    59%

    41%

    No. of persons

     Yes

    No

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    Question 8.Do promotions help the inefficient candidates to get a

    chance for higher post merely based on length of her/his service rather

    his/her merit?

    85%

    15%

    No. of persons

     Agree

    Disagree

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    Question 9.Does a good promotion policy facilitate job satisfaction?

    100%

    0%

    No. of persons

     Yes

    No

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    Question 10.Do promotions cause hindrance to inject young and fresh

     blood in an organization?

    CONCLUSION

    75%

    25%

    No. of persons

     Agree

    Disagree

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    1. With the ever increasing population of our country, it becameessential to feed millions of people for which the Government of

    India established the Food Corporation of India in the year 1964

    the very purpose of FCI was to bring about revolution in the production of Food Grains through Green Revolution and its

     proper distribution amongst the states.

    2. On the basis of training procedure as explained in the project, onecan observe that the policy and procedures of training and

     promotion of employees at different levels differ from those

    adopted in private organizations.

    3.  As reflected in the response of the employees and officers of theFCI in my questionnaires, it is evident that they prefer promotion

    to be the only criterion to the higher posts as it gives them

    opportunities to grow.

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    Bibliography:

    1. www.fciweb.nic.in 2. “Human resource management” by VSP Rao 3. www.ifsweb.nic.in 4. Guidance from literature of FCI.

    http://www.fciweb.nic.in/http://www.fciweb.nic.in/http://www.ifsweb.nic.in/http://www.ifsweb.nic.in/http://www.ifsweb.nic.in/http://www.fciweb.nic.in/