TRAINING CATALOG - · PDF fileP2P and O2C are big buzzwords right now, and for good reason: most experts agree that they’ll be critical factors in the future of corporate

The Institute of Finance and Management (IOFM) is the

leading organization providing training, education and certification

programs specifically for professionals in Accounts Payable, Procure-to-Pay,

Accounts Receivable and Order-to-Cash, as well as key tax and compliance resources

for Global and Shared Services professionals, Controllers and their F&A teams.

Find out what IOFM can do for your organization. Start assembling your custom training program:

www.iofm.com/training

www.iofm.com

2017 TRAINING CATALOGCertification | Membership | Events

P2P and O2C are big buzzwords right now, and for good reason: most experts agree that they’ll be critical factors in the future of corporate accounting. But for many companies, end-to-end efficiencies are still a pipe dream. Getting there requires thoughtful, well-trained leaders guiding the way.

Turnover is disruptive and costly, and an improving economy can send it soaring. Losing your in-demand A-players in accounting has a high risk factor: increased chance of error, lack of oversight and exposure to fraud.

The increasingly complex regulatory landscape has changed the face of accounting forever; AP now has critical responsibilities in IRS reporting. Without training, they’re playing “search roulette” to track down regulatory requirements – and they could unintentionally be putting your company at risk.

When executives make major investments in technology, they expect to see major ROI – instantly. In the real world, high-tech isn’tturn-key: implementation requires well-trained,highly engaged staff.

In today’s workplace, employees come and go. Cohesive culture is tough to establish, leading to a vicious cycle of more departures… and more instability.

Turnover in overdrive

Regulatoryrisks

Rapidly rising tech costs

Company culture crisis

Pressure for process improvement

In 2017, finance team managers, HR departments and training directors face unprecedented challenges when it comes to hiring and retaining a top-notch accounting staff.

The corporate world is moving fast. Is your finance staff moving with it?

IOFM can help you make your finance and accounting teams best-in-class. Read on to learn more about the resources available to overcome your biggest management and training challenges, or connect with us today to start developing your training program.

Prepare for progress.End-to-end accounting processes may seem out of reach, but nearly every organization aspires to get there some day. When you get there – and how successfully – depends on your decisions. Training your staff not just for today’s process, but for tomorrow’s as well, will lay a foundation for success.

Company culture crisis

Pressure for process improvement

Many challenges, one solution: training from IOFMA consistent, carefully selected training program from a trusted resource is an efficient and cost-effective way to solve for several of your most pressing concerns.

Train to retain.Establishing a consistent training and education program makes employees feel valued and increases their perception of fairness in the workplace. Having a standardized training schedule can also minimize the negative impact of staff turnover.

Manage risk.Well-trained staff with a thorough understanding of regulatory compliance can save your organization tens of thousands of dollars in IRS and other penalties. Providing your finance and accounting teams with trusted, well-vetted resources saves critical staff hours during reporting season and throughout the year.

Make the most of investments in technology.Getting staff buy-in on new technologies is possible when you empower them with the knowledge to understand the benefits of new systems. Training will decrease resistance to implementation and deliver the ROI execs are seeking.

Develop human capitalInvesting in training sends a strong, unmistakable signal to your employees: you care about them, you trust them, you want them to succeed, and you believe they have a bright future with your organization. The right program can help make a great work-place culture even better – or help you press the “reset” button on a troubled one.

207-842-5467 www.iofm.com/training [email protected]

CERTIFICATION

www.iofm.com/training | 207-842-5467 | [email protected]

Certification from the Institute of Finance and ManagementWith nearly 20,000 certified financial operations professionals worldwide, IOFM’s rigorous certification programs set the global standard for excellence in the accounting profession. With curricula developed by leading subject matter experts with decades of experience managing accounting and shared services for global organizations, these certification programs offer practical, applicable training on the fundamentals, insights into the future of the field, and professional development training.

Maximum value, minimum disruption.IOFM developed certification programs to fit flexibly and seamlessly into your teams’ schedules so staff can engage in valuable training without accruing T&E expenses or losing productivity.

Online and on-demand. Certification from IOFM is available entirely online – no travel or out-of-office time required. Candidates have up to a year to complete the program at their own pace, for maximum flexibility and minimal disruption.

Concise, effective preparation.An online study guide, training video and practice exam are designed to prepare every candidate for success. Everyone is allowed up to three attempts to pass the exam, so even candidates who struggle with test-taking have the opportunity to review and succeed.

Verifiable results.Knowing that a staff member passed the certification exam offers you critical insight into individual and departmental performance. Certifying your finance and accounting teams provides upper management with clear, measurable performance improvement metrics that demonstrate your team’s accountability and commitment to being best-in-class.

Practical maintenance. To maintain certification, candidates must earn 15 Continuing Education Units (CEUs) annually. IOFM offers many free or low-cost opportunities to earn CEUs, and many professional training opportunities, are eligible for credit. Candidates can submit and monitor their CEUs in an online account, making it easy and efficient to stay up to date.

All certification programs include:6-hour training video | Study guide | Practice exam | 3 attempts at the exam

When I suggested to my team that we try to earn a Departmental Certification, you could have heard a pin drop. Despite the level of talent on the team, their confidence was not where I wanted it to be. Much to my delight, they agreed to register, followed through on the training, and passed their exams! Today, our Accredited Payables Department plaque is proudly on display, our confidence level has gotten a tremendous boost, and we are excited to be implementing new ideas and technologies discovered through the certification curriculum. This program has acted as a catalyst, stimulating excitement, energy, and the desire to become a Best in Class AP Shared Services team.

– Bethany M. Mezzadra, APM-D, MBA,Director of Disbursements, University of Maryland Medical System

CERTIFICATION


Accredited Payables Specialist (APS)Suggested eligibility requirements:No degree = 3 years AP experience2-year degree = 2 years AP experience4-year degree = 1 year AP experience

Ideal for: AP Clerks, Associates and Specialists

Accredited Payables Manager (APM)Suggested eligibility requirements:No degree = 5 years related work experience2-year degree = 4 years related work experience4-year degree = 2 years related work experienceAdvanced degree = 1 year related work experience

Ideal for: AP Managers and Directors

Accredited Procure-to-Pay Specialist (APPS)Suggested eligibility requirements:

No degree = 3 years AP, procurement, or P2P experience2-year degree = 2 years AP, procurement, or P2P experience4-year degree = 1 year AP, procurement, or P2P experience

Ideal for: Procure-to-Pay Clerks, Associates and Specialists; Procurement or AP Clerks, Associates and Specialists whose organizations are moving toward a P2P environment

Accredited Procure-to-Pay Manager (APPM)Suggested eligibility requirements:

No degree = 5 years related work experience2-year degree = 4 years related work experience4-year degree = 2 years related work experienceAdvanced degree = 1 year related work experience

Ideal for: Procure-to-Pay Managers and Directors; Procurement or AP Managers and Directors seeking to advocate for a P2P process, or whose organizations are moving toward a P2P environment

Key areas of study include:

Payment fraud | Office of Foreign Assets Control (OFAC) | Cyber crime | Value Added Tax (VAT) | Record retention/destruction policy | COSO Framework | Evaluating AP software solutions | Form 1099-MISC | Invoice matching and approvals | Internal controls | FATCA | Cash flow | Dynamic discounting | Policy manual | Escheatment | Ghost cards | Manual payments | Remittance advice | Taxpayer Identification Numbers (TINs) | International payments | Process functions | Vendor file and vendor relations | NAFTA & Canada-U.S. Special Relationship | Sales & Use tax | P-card programs | Tax and regulatory compliance | Foreign currency | Receipt (invoice capture) | Travel and entertainment | Management


• Advantages and benefits of developing a coherent, integratedend-to-end process

• Process ownership, scope, alignment and management

• Process mapping from recognition of need through settlement

• The processes: procurement / receipt of goods / accountspayable / payment

• Types and use of commercial credit cards in the process

• Compliance issues and regulatory reporting

• Cash management: working capital management, paymentmethodologies, terms and discounts, and other tools

• Vendor management: ownership, vendor selection, relationshipmanagement, customer service, and the vendor master file

• Internal controls, fraud and risk management policies,procedures, and fraud prevention

• Automation technology: ERP, P2P, e-sourcing ande-procurement, e-invoicing, contract management, imaging &workflow

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Finance & ManagementAccounts Payable Certification

Procure-to-Pay Certification

CERTIFICATION


Accredited Receivables Specialist (ARS)Suggested eligibility requirements:No degree = 3 years AP experience2-year degree = 2 years AP experience4-year degree = 1 year AP experience

Ideal for: AR Clerks, Associates and Specialists

Accredited Receivables Manager (ARM)Suggested eligibility requirements:No degree = 5 years related work experience2-year degree = 4 years related work experience4-year degree = 2 years related work experienceAdvanced degree = 1 year related work experience

Ideal for: AR Managers and Directors


The purchase order | Order fulfillment | The customer master file | Ship-to information | Automated invoicing | P-cards | Value-added taxes |

Electronic payment | Letters of credit | Dispute management | Collection methods | Late payment fees | Sales and use tax | The concept of

Nexus | Policy manual | Outsourcing | Billing Quality Index (BQI) | Check truncation | STP 820 | Short pays and deduction processing | Billing

| Preventive controls in AR | Month-End close | Auditing - internal and external | Record retention and destruction | Sarbanes-Oxley Act |

Escheatment | OFAC | FTOs | AR management | Benchmarking | Quality initiatives | Shared services | Business continuity and planning

Accredited Order-to-Cash Specialist (AOCS)Suggested eligibility requirements:No degree = 3 years AP experience2-year degree = 2 years AP experience4-year degree = 1 year AP experience

Ideal for: Order-to-Cash Clerks, Associates and Specialists; Procurement or AR Clerks, Associates and Specialists whose organizations are moving toward an O2C environment

Accredited Order-to-Cash Manager (AOCM)Suggested eligibility requirements:No degree = 5 years related work experience2-year degree = 4 years related work experience4-year degree = 2 years related work experienceAdvanced degree = 1 year related work experience

Ideal for: Order-to-Cash Managers and Directors; AR Managers and Directors seeking to advocate for an O2C process, or whose organizations are moving toward an O2C environment


• Advantages and benefits of developing a coherent, integrated end-to-end process

• Process ownership, scope, alignment and management

• Process mapping from the sales order through billing and collections

• Compliance issues and regulatory reporting

• Credit management: new and existing customers

• The Customer Master File

• Internal controls, fraud and risk management policies, procedures, and fraud prevention

Accounts Receivable Certification

Order-to-Cash Certification

CERTIFICATION


Certified Professional Controller (CPC)Suggested eligibility requirements:No degree = 5 to 10 years related work experience 2-year degree = 4 years related work experience 4-year degree = 2 years related work experience Graduate degree = 1 year related work experience

Ideal for: Corporate controllers; Controllers of business units; VPs of Finance

CPC Certification


• Ethics and compliance• Governance, regulatory updates, risk management, and controls• Corporate transaction processing• Business planning, budgets, and forecasts• IT, security, and business continuity• Shared services and outsourcing• Leadership skills• Measuring success• Process Improvement

IOFM continues to develop programs that will keep pace with an increasingly global economy.

Global Certification Programs

AP Certification: CanadaIdeal for: AP professionals working in Canada; AP professionals in U.S.-based companies who have frequent transactions with Canada-based businesses

Certification Pricing & Enrollment

1 candidate $795

2-5 candidates $750 per candidate (save up to $250)

6-10 candidates $695 per candidate (save up to $1,050)

11+ candidates $595 per candidate (save $2,200+)

Departmental Certification:

Departments with more than 80% of current staff certified by IOFM earn the distinction of Departmental Certification and will be honored with a plaque signifying their achievement.

Onsite Certification:

Live training classes are available, and can be held on site at your company to give your teams a personalized training experience. Contact IOFM for more information.

Work with a Training Specialist to develop your team’s custom training program: www.iofm.com/training | 207-842-5467 | [email protected]

U.S. AP or AR Certification in Spanish or Simple ChineseIdeal for: Global Shared Service Centers and Business Process Outsourcers (BPOs) serving U.S.-based companies.


MEMBERSHIP

IOFM’s member networks are the premier online resources for professionals in AP, P2P, AR, and O2C. Delivering around the clock access to instruction, tools, metrics, resources, research, compliance updates, policies, controls and more, the Network is the most trusted resource for a fast-growing community of thousands of accounts payable, procure-to-pay, controllers, and financial shared services professionals in 55 countries.

The Accounts Payable Department Certification and AP & P2P Network membership have been of tremendous value to our department. It has enabled management to empower our employees to expand their level of knowledge and expertise in addition to providing Best-in-Class customer service to our internal/external clients.

Unleash maximum ROI.

Certification training has even more benefit when combined with ongoing education, which is exactly what a Network membership provides. Members have access to thought leadership, research, best practices, and case studies.

Plus, members earn five Continuing Education Units, 1/3 of the annual requirement.

Keep knowledge current.

The worlds of payables and receivables are in constant forward motion – particularly when it comes to regulatory compliance. One-time training and tried-and-true procedures aren’t realistic in today’s business climate. Membership provides access to must-have content and resources that keep your team in the know without retraining.

Confirm your commitment.

How do you lose the loyalty of your best employees? By failing to provide them with the best tools to succeed in the job. A well-trained team understands the value of efficiency and wants to apply best practices consistently and effectively. Network membership has real-world value that makes keeps day-to-day processes running smoothly – and keeps your key players committed.

Why supplement your training program with Network membership?

– Dennis R. Cooper, V.P., Operations Director, Accounts Payable,

PNC Financial Services Group


Benchmarks, best practices and the keys to compliance – all at your teams’ fingertips 24/7.

Time-saving tools and templatesMembers of the Networks have unrestricted access to hundreds of time-savers: calculators, workflow charts, spread-sheets, policy manual templates, checklists to save them time on day-to-day tasks, increasing departmental efficiency.

Expert answers to tough questionsMembers rave about Ask the Expert, where they can type in a question and get a personal, thoroughly-researched response – a bit like having an AP or AR consultant right at your fingertips. Our team of Experts goes the extra mile – including calling the IRS – to ensure that you have the information you need to stay in compliance. Need advice about a product or process from an insider? Member-to-member forums offer opportunities to source answers and real-world experience from peer organizations.

Exclusive research and benchmarking metricsEach Network conducts primary research annually to produce an exclusive set of benchmarks. Members can narrow the findings by company size, industry and other key criteria to develop a custom set of benchmarks to guide your organiza-tion’s critical strategic decisions.

Up-to-the-minute compliance resourcesYour team can stay on the safe side of compliance with round-the-clock access to hundreds of news briefs, webinars, checklists and more on some of the most pressing compliance-related topics such as: 1099, 1042-S, W-8, W-9, Sales and Use, state-by-state requirements, escheatment and more, potentially saving tens of thousands in fines and penalties from the IRS.

AP & P2P Network:1 member: $695/year2 members: $445 per member/year (save $500)3 members: $358 per member/year (save $1010)Or as low as $.36 per member per day with a site license.

Visit www.app2p.com to start your team membership.

AR & O2C Network:1 member: $595/year2 members: $395 per member/year (save $400)3 members: $325 per member/year (save $810)Or as low as $.36 per member per day with a site license.

Visit www.aro2c.com to start your team membership.

Membership Pricing

Looking to equip both your payables and receivables teams with the best available resources for efficiency and compliance? Contact us at 207-842-5467 or [email protected] to get started.

MEMBERSHIP


COMPLIANCE TOOLS & TRAINING

Compliance Master GuidesEach year IOFM releases the definitive resources for AP professionals with IRS reporting responsibilities: Master Guide to Form 1099 Compliance and Master Guide to Form 1042-S Compliance.

Written and compiled by the nation’s foremost authority on Form 1099 and 1042-S compliance and updated annually to reflect regulatory changes, these guides take the guesswork out of annual reporting, providing your teams with detailed instructions for every conceivable filing scenario.

Online Compliance TrainingIOFM hosts a series of 90-minute training intensives that dive deep into critical compliance topics. Teams can attend live and take advantage of valuable Q&A time, or buy recorded webinars on demand for maximum flexibility.

2016 Online Compliance Trainings include:

• Legal Settlements and Attorney Payments: 1099 and W-2Reporting Requirements

• Form 1042-S Changes for Reporting Foreign VendorPayments Made in 2015

• How and When the PATH Act Changes Due Dates,Corrections and More

• Form 1099 Checklist: Essential Compliance Checks BeforeYou File Forms 1099-MISC

• IRS Electronic Filing of 1099, 1098, 5498 and 1042-S:Understanding the File Formats and Uploads

• IRS Forms W-8 and W-9: Which Form is Needed fromPayees and How to Review it for Sufficiency

• Payments to Foreign Vendors: How to Handle the Top 10Tax Withholding and 1042-S Reporting Challenges

• Update on Major Changes for 1099-MISC Reporting

• IRS Form 1099-MISC Basics for Everyone New toInformation Reporting

• 1099 Tax Compliance for Payments to LLCs, Agents, ThirdParties, Garnishments, and Exempt Payees

• Form 1099 Year-end Update for 2016

• IRS B-Notice Season: How to Process the B-Notice, Whento Backup Withhold from Payments and How to Avoid BNotices

• IRS Form 1042-S and FATCA Year-end Update for 2016

• New Rules, New Due Date for Form 1099-MISC Filing

• State Tax Form 1099-MISC Reporting Requirements

For the latest available compliance resources and release dates, visit www.iofm.com/training.


EVENTS

Investing in live training events for your leaders and their teams can reap real benefits.

Customizable conference experienceMultiple tracks (up to eight at once) give attendees the opportunity to select the most relevant sessions for themselves and for your organization. Peer-networking groups organized by company size, industry, and other key demographics ensure that your team will come away with knowledge that is relevant for where your organization is today, and where it wants to be tomorrow.

Practitioner-driven sessionsOne thing you’ll notice about IOFM conference agendas: they’re celebrity-free affairs. IOFM brings speakers who are the top of the AP, P2P, AR and O2C fields and who can share practical, real-world experiences that will educate and inform your teams. You may not know their names, but you will know their companies (Home Depot, Walt Disney, NYU Medical Center), and your finance and accounting teams will appreciate their insights.

Highly-focused atmosphereWhile our attendees make strong connections and have fun during their three-day journey, IOFM’s events are noted for their high-impact, education-focused atmosphere. Session-packed days and evening networking events leave attendees exhausted… and brimming with ideas to bring back to the office.

Unbeatable values for groupsDiscounts jump to 20% when you send just three or more attendees – and larger teams are eligible for even steeper savings. And you don’t just save more with a group, you get more: a larger team can divide and conquer to attend more sessions and bring back more time-saving insights to share with your organization.

Did you know? Conference attendees earn up to

13 CEUs in the 3 days – nearly 90% of the credits they need

for the year.

2017 Events:AP & P2P Conference & Expo Spring: Orlando, FL | www.iofm.com/conference

AR & O2C Conference: Orlando, FL | www.iofm.com/ar-conference

AP & P2P Conference & Expo Fall: Las Vegas, NV | www.iofm.com/conference-fall

Join the thousands of organizations who trust IOFM to train their finance and accounting teams, including:

IOFM’s AP & AR certification programs provide a pathway for JNJ professionals to be recognized for achieving the high level of professional proficiency expected within our Global Services center and drive their career forward. The preparation for the exams is appropriately challenging and provides employees with the learning experiences from which they continue to draw in their daily work. To achieve certification they must demonstrate focus, engagement and ability to prove and utilize the skills needed in today's fast evolving business world. Being a certified AP/AR specialist means committing to uphold the highest professional standards and ethics. Year on year, the number of employees who are supported by JNJ to achieve the certification is increasing… allowing us to raise the bar higher.

– David Mansfield, Managing DirectorGlobal Finance Services, EMEA

Johnson & Johnson Global Finance

20th Century Fox | AARP | Accenture | Ace Hardware | Aegis Global | Aetna | AFLAC | Alexion Pharmaceuticals | Alliance Bernstein | American Express | American Honda Motor Company | American Red Cross | Ameriprise Financial | AmerisourceBergen | Apple | ArcelorMittal | Arizona State University | AT&T | Atlanta Public Schools | Baltimore Gas & Electric | Bank of America | Best Buy Co., Inc. | BNYMellon | Booz Allen Hamilton | Boston Children's Hospital | Cablevision | Capgemini | Cargill | Carnival Cruise Lines | Caterpillar, Inc. | Cherokee Nation | Chesapeake Energy | Chicago Mercantile Exchange | Children's Hospital of Philadelphia | CITGO Petroleum Corporation | City of Calgary | City of Seattle | Coca-Cola Company | ConAgra Foods | ConocoPhillips | CVS Health | Darden Restaurants, Inc. | DC Water and Sewer Authority | Denver Public Schools | Deutsche Bank AG - London | Dole | E*TRADE Financial | Fannie Mae | Federal Reserve Bank | FedEx | Fidelity Investments | Florida State University | Forbes Media, LLC | Gartner | Genentech | Genpact | Goodyear Tire & Rubber Company | Granite Construction Incorporated | Habitat for Humanity | Harvard University | Hewlett-Packard Company | Home Depot | IBM | Irving Oil | J.P. Morgan | JetBlue | Johnson & Johnson | Kaiser Permanente | Kraft Foods | Legg Mason Inc. | Levi Strauss & Co | LexisNexis | Liberty Mutual Insurance Company | Lifelock | LinkedIn Corporation | Lockheed Martin | MacArthur Foundation | Madison Gas & Electric | Maersk | Mayo Clinic | McDonald's | McGraw-Hill | Metropolitan Washington Airports Authority | MGM Resorts International | Miami Children's Hospital | Microsoft Corporation | MillerCoors | Mizuno USA | Navy Exchange Fleet Command | New York Giants | Nexion Health | New Jersey Transit | Nordstrom, Inc. | Oppenheimer Fund, Inc. | Oracle | Pacific Gas & Electric Co | Pfizer, Inc. | Price Waterhouse Cooper | Priceline.com | Prudential | Rolls-Royce PLC | Saint-Gobain Corporation | Sallie Mae | Scottrade | Southern Chemical Corporation | Staples, Inc. | Starbucks Coffee Company | Starwood Hotels | State Farm | State of Oklahoma | TD Bank | Texas A & M University | The New York Public Library | Walt Disney Company | Tim Hortons, Inc. | Toll Brothers, Inc. | Twitter | UPS | US Coast Guard | Verizon | Visa, Inc. | Wal-Mart, Inc. | Xerox | Yahoo, Inc.

Put your finance and accounting teams on the path to best-in-class status with training and tools from the most trusted resource in the industry:


Contact us for a no-cost, no-commitment consultation with one of our Training Specialists.

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TRAINING CATALOG - · PDF fileP2P and O2C are big buzzwords right now, and for good reason: most experts agree that they’ll be critical factors in the future of corporate