TRAINING:CONDUCTING AN EFFECTIVE

INTERVIEW

LAMA University

Introduction

Name

Title or position in company

Years of experience

Ice Breaker

Explain that companies and corporations are recognized by their symbols or logos

Give them 2 minutes to draw a logo or symbol that reflects their personality, interests, or anything they want others to know about them.

Each trainee will then introduce themselves (by stating their name and where they are from) and explain their logo or symbol they drew and how it represents them as an individual.

Purpose of Training

To ensure that hiring practices are being used correctly Develop the right questions Understand the interview process?

Hire the most qualified candidates Best fit for the job

Preparing for the Interview Familiarize yourself with the job in which

you are hiring for

 Familiarize yourself with the applicants resume

Types of Interview Questions

Behavioral

Situational

Job-knowledge

Self-evaluative

Activity

Have the trainees get into three groups of three

Come up with two questions for each type of interview question Behavioral Situational Job-knowledge Self-evaluative

Legally Risky Questions

 Disability discrimination

 Sex discrimination   National origin discrimination   Religious discrimination   Age discrimination

Activity

Located in the trainees packet is a list of questions

Distinguish between what questions can or can not be legally asked in an interview

Starting the Interview

Greet the applicant

Establish rapport Eye contact Non-verbal Easy open-ended question

During the Interview

Be a good listener Don’t just simply read the question

Be patient

Body language

 Using probing effectively Purpose How? What not to do

Closing the Interview

Give the applicant the opportunity to ask questions

Thank the applicant

Be clear about the next step

Mock Interviews

Located in the trainees packet is a sample job description for an administrative assistant position the trainer mentioned

Prepare interview questions tailored to this specific job 

Also use all the information that they have learned in the past 2 days and apply it 

Conduct the interview  1 person-interview 1 person-interviewee 1 person-observer

After the interview is complete, the observer will state the pros and cons and make suggestions on improving the cons.  

End Training

Review/Questions

Hand-out the anonymous 4 question survey to evaluate the training

Announcement of online anonymous survey that will be sent through email to see if the training was effective