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Training for competence – why and how? John Sandars Professor in Medical Education Academic Unit of Medical Education [email protected]

Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

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Page 1: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Training for competence – why and how?

John Sandars Professor in Medical Education Academic Unit of Medical Education [email protected]

Page 2: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

• What is competence –based medical

education? • The role of medical educators in

developing competence

Page 3: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

What is competence?

Page 4: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Which skateboarder has competence?

A B

Page 5: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

• Competence = measurable behaviour

• Standards of performance • Assessment

Albanese, M. A., Mejicano, G., Mullan, P., Kokotailo, P., & Gruppen, L. (2008). Defining characteristics of educational competencies. Medical Education, 42(3), 248-255.

Competence –based medical education

Page 6: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

• Competence = measurable behaviour

• Standards of performance • Assessment

• Competence = end-product of instruction • Learning / Teaching

Albanese, M. A., Mejicano, G., Mullan, P., Kokotailo, P., & Gruppen, L. (2008). Defining characteristics of educational competencies. Medical Education, 42(3), 248-255.

Competence –based medical education

Page 7: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Better standards, better physicians, better care meds.queensu.ca

Competence –based medical education

Page 8: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Miller, G. E. (1990). The assessment of clinical skills/competence/performance. Academic Medicine, 65(9), S63-7.

Assessing Competence

Page 9: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing and Assessing Competence

After: Anderson, Lorin W., et al.(2001) A taxonomy for learning, teaching, and assessing: A revision of Bloom's taxonomy of educational objectives

Knowledge Skills Attitudes

Recall Repeat Reactive response

Understand Sequence Value

Synthesise/ Evaluate

APPLICATION = PERFORMANCE

Page 10: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing Competence

Teaching

Page 11: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing Competence

Page 12: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing Competence

Page 13: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing Competence

Fine tuning of existing teaching! • Assessment for learning • Developing higher levels of competence

through Awareness Raising Questions

• Mastery learning

Page 14: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Assessment FOR learning

FEEDBACK

Page 15: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

KNOWLEDGE

SKILLS

ATTITUDES

Do not know a fact

Do not know how to do something

Cannot be bothered

Page 16: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Feedback

Narrative summary of 12 previous meta-analyses (196 studies)

Hattie J Timperley H (2007) The Power of Feedback Review of Educational Research 77(1):81-112

Page 17: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Feedback

• Large differences in impact of feedback on learning and performance

• Your feedback may not be useful to the

learner!

Page 18: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Feedback

• Most useful— receiving information about a task and how to do it more effectively

• Least useful—praise or scorn

Page 19: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback
Page 20: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The 4 Levels of Feedback

1. Feedback directed at self

“You are not good”

Page 21: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The 4 Levels of Feedback

2. Feedback about the task

Correct or incorrect— “You did not correctly position the needle”

Page 22: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The 4 Levels of Feedback

3. Feedback about the process How the task was performed – “You did not palpate the vein before inserting the needle”

Page 23: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The 4 Levels of Feedback

4. Feedback about Self-Regulated Learning

How SRL was used – “You were not confident in taking the blood, you did not have a clear plan about what to do and before inserting the needle you did not check that you had performed the correct steps”

Page 24: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The 4 Levels of Feedback

1. Feedback directed at self 2. Feedback about the task 3. Feedback about the process 4. Feedback about Self-Regulated Learning

Page 25: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

What type of feedback do I usually give?

Page 26: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

The Importance of Self-Regulated Learning (SRL)

Sandars J & Cleary TJ (2011) AMEE Guide No:58 Self-Regulation Theory:

applications to medical education Medical Teacher 33 (11): 875–886

Page 27: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

What is Self Regulated Learning?

“An active process whereby learners set goals and monitor, regulate and control their cognition, motivation and behaviour to achieve their goals”

Pintrich, P. R. (2004). A conceptual framework for assessing motivation and self-regulated learning in college students.

Educational psychology review, 16(4), 385-407.

Page 28: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

PLAN

Self Regulated Learning

Page 29: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

PLAN

SELF-MONITOR

Self Regulated Learning

Page 30: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

PLAN

SELF-MONITOR SELF –EVALUATE

Self Regulated Learning

Page 31: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Self Regulated Learning

External

Internal

Essential for lifelong learning

Page 32: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Providing feedback on Self-Regulated Learning

Page 33: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

SRL Micro-analysis of Performance

Semi-structured interview to assess students’ self-regulation and motivational processes during learning

DiBenedetto MK & Zimmerman BJ (2010) Differences in self-regulatory processes among students studying science:

A microanalytic investigation. The International Journal of Educational and Psychological Assessment (5): 2-24.

Page 34: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Cleary TJ & Sandars J (2011) Using microanalysis of self – regulatory processes to understand performance of clinical skills by medical students: a pilot study

Medical Teacher 33(7):e368-74

Page 35: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Forethought Phase Goal setting

Planning strategy Self-efficacy

Performance Phase Self-monitoring

Self-Reflection Phase Self-evaluation

Planning for next time

Venepuncture

SRL Micro-analysis Questions

Page 36: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

What are you thinking about as you prepare to draw blood from this arm?

• First of all, I’d check his names and date of birth to

make sure that it was the right patient. • I’d make sure that he was relaxed and then put the

tourniquet round the arm to make it quite tight.

Before

• Whether I can actually get blood ..... whether I can get any blood back into the vacutainer.... to get enough blood

Page 37: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Do you think you have performed a flawless procedure so far?

• No .. [giggles] I would probably have palpated the

vein first ... but it was quite prominent and I would take it from there

• Mmmm [pause] I can’t think of any right now but I’m guessing that I may have made some mistakes but I can’t think of any right now

During

Page 38: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

After

Why do you think that you were successful in obtaining a blood sample on your first attempt? • I’ve had quite a bit of practice ... umm, I’m quite

confident with the arm.

Why do you think that you were unsuccessful in getting into the vein? • [pause] I don’t know. I think .....umm. I don’t know ... I

feel like I’ve chosen the wrong vein, but that’s one that I would normally choose. I’m just not sure how it feels when you have not gone deep enough.

Page 39: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing higher levels of competence

Questions

Page 40: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Authoritative Interventions The tutor takes a more dominant or assertive role,

taking responsibility for and on behalf of the learner.

• Prescriptive Intervention: the tutor explicitly seeks

to direct the behaviour of the learner. “You must /should do …”

.

Page 41: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Authoritative Interventions The tutor takes a more dominant or assertive role,

taking responsibility for and on behalf of the learner.

• Prescriptive Intervention: the tutor explicitly seeks

to direct the behaviour of the learner. “You must /should do …” • Informative Intervention: the tutor seeks to impart

knowledge, information and meaning to the learner, by giving instruction.

“The most important 3 causes are ….”

.

Page 42: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Facilitative Interventions – Awareness Raising Questions The tutor seeks to enable learners to become more

autonomous and take more responsibility for themselves

• Cathartic Intervention: the tutor seeks to enable the

learner to express powerful emotions – anxiety and anger

“You seem to be very frustrated…”

After:Heron, J (2001)Helping the client: A creative practical guide

Page 43: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Facilitative Interventions – Awareness Raising Questions The tutor seeks to enable learners to become more

autonomous and take more responsibility for themselves

• Cathartic Intervention: the tutor seeks to enable the

learner to express powerful emotions – anxiety and anger

“You seem to be very frustrated…” • Supporting Intervention: the tutor seeks to affirm the

worth and value of the learner’s qualities, attitudes, beliefs and actions.

“You have a caring approach”

After:Heron, J (2001)Helping the client: A creative practical guide

Page 44: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Facilitative Interventions – Awareness Raising Questions The tutor seeks to enable learners to become more

autonomous and take more responsibility for themselves

• Confronting (Challenge) Intervention: the tutor seeks to raise the learner’s awareness about some limiting attitude or behaviour of which they are relatively unaware, by challenging the learner by direct feedback.

“Why did you…?”

After:Heron, J (2001)Helping the client: A creative practical guide

Page 45: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Facilitative Interventions – Awareness Raising Questions The tutor seeks to enable learners to become more

autonomous and take more responsibility for themselves

• Confronting (Challenge) Intervention: the tutor seeks to raise the learner’s awareness about some limiting attitude or behaviour of which they are relatively unaware, by challenging the learner by direct feedback.

“Why did you…?” • Catalytic Intervention: the tutor seeks to enable the

learner to develop and problem-solve by encouraging self-reflection, self-direction and self-discovery

“What else could you do? “What if…….?”

After:Heron, J (2001)Helping the client: A creative practical guide

Page 46: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing higher levels of competence

• Minimal prompts for awareness raising

• The power of “Why?” , “How?” and “What if?” questions

Page 47: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing higher levels of competence

• Minimal prompts for awareness raising

• The power of “Why?” , “How?” and “What if?” questions

• “Teachable moments” = moments of hesitation in the learner

Page 48: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing higher levels of competence

THINK

ACT FEEL

Page 49: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

What type of questions do I usually ask?

Page 50: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Mastery learning - sequence

Page 51: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Mastery learning - sequence

Repeated / Deliberate practice

Page 52: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Mastery learning - sequence

Repeated / deliberate practice

• Consolidation of learning

• Transfer to other contexts

Page 53: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

How do I usually sequence learning for mastery?

Page 54: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Key messages

Page 55: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Developing Competence

• Assessment for learning • Developing higher levels of competence

through Awareness Raising Questions

• Mastery learning

Page 56: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

“The educator's part in the

enterprise of education is to furnish the environment which stimulates responses and directs the learner's

course”

John Dewey Democracy and Education 1916

Page 57: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Facilitating Learning

After: Slabbert JA, deCock DM Hattingh A (2009) The Brave “New” World of Education

Initiating Learning – Tutor Learning task design Learning task presentation

Learning

Maintaining learning – Tutor Learning task feedback Learning task consolidation

Page 58: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Initiating Learning – Tutor

• Learning task design

Sufficient challenge! (Progressively increase)

Page 59: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Initiating Learning – Tutor

• Learning task design

Sufficient challenge! (Progressively increase) • Learning task presentation To engage/motivate the learner (Relevance)

Page 60: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Maintaining learning – Tutor

• Learning task feedback Outcome Process – meta-learning/self-regulation

TRANSFER FOR THE FUTURE

Page 61: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

Maintaining learning – Tutor

• Learning task feedback Outcome Process – meta-learning/self-regulation • Learning task consolidation What have you learned? How can you use it in the future?

TRANSFER FOR THE FUTURE

Page 62: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback

It’s all down to you and me!

Developing Competence

Page 63: Training for competence – why and how? Health Sc... · 2014-11-06 · Narrative summary of 12 previous meta-analyses (196 studies) Hattie J Timperley H (2007) The Power of Feedback