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Training Guide NKL ® Cash Handling is a member of FireKing Security Group NKL autobank ® ®

Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

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Page 1: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page �2NKL autobank® ®

Training Guide

NKL® Cash Handling is a member of FireKingSecurityGroup

NKL autobank® ®

Page 2: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page �

NKL Autobank Training GuideTable of Contents

Procedure ..........................................................................................................................................................................................PageLogging In ................................................................................................................................................................................................2Manual Drop ...........................................................................................................................................................................................2Validator Drop .........................................................................................................................................................................................2Insta-Drop .................................................................................................................................................................................................3Extended Drop .......................................................................................................................................................................................3Buying Change .......................................................................................................................................................................................4Vending Change ....................................................................................................................................................................................4Vend Till ....................................................................................................................................................................................................4Loading Tubes ........................................................................................................................................................................................5Unload .......................................................................................................................................................................................................5Entrolling Users ......................................................................................................................................................................................5Deleting Users ........................................................................................................................................................................................6Open D8 Doors ......................................................................................................................................................................................6Removing Manual Drop Cash ..........................................................................................................................................................7Armor Car Pickup ..................................................................................................................................................................................7Printing Reports .....................................................................................................................................................................................8Printer Trouble ........................................................................................................................................................................................8Power Trouble .........................................................................................................................................................................................8Single Validator Trouble ......................................................................................................................................................................9Bulk Validator Trouble ..........................................................................................................................................................................9Vending Trouble .................................................................................................................................................................................. �0

Page 3: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page 2NKL autobank® ®

After you’ve logged in, press the DROP action button.

Select the desired MANUAL DROP.

After logging in press the DROP action button.

Select a validator location in which to insert your bills.

When prompted you may choose to enter a DROP ID. Enter a num-ber for the drop envelope ID or just press ENTER to skip.

Select the type of money you are dropping — cash, check, or credit card receipts.

Enter the value of the drop, then press ENTER to accept. Verify the amounts are correct, then press ENTER again to accept.

The Autobank will print a receipt. Collect the receipt. Place it in the envelope with the money and make the drop in the manual drop drawer (or slot).

Insert all bills until your drop is complete.

Press the ESC button after all bills are counted.

The Autobank will automatically print your receipt.

�. Use your key or 2. Enter your user number and press ENTER.

Enter your PIN number.

You are now logged in.

Validator DropLogging In

Manual Drop

Page 4: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page 3

After logging in press the DROP SET action button.

Select INSTA DROP SET.

Assign one of four INSTA buttons and a location where the money is to be dropped.

To make a drop, the cashier press-es their assigned INSTA button...

...and insert cash into the validator. This convenient feature keeps the cash drawer trimmed easily and efficiently.

Press the ESC button after all bills are counted.

The Autobank will automatically print your receipt.

The cashier logs out of INSTA DROP at the end of their shift by running their Operator Report.

After logging in press the DROP SET action button.

Select INSTA DROP SET.

Select a cash location to put the money.

The system is now operation and the validator is turned on and will count money throughout the dura-tion of this user’s shift.

The cashier logs out of EXTENDED DROP by running their Operator Report.

Extended DropInsta-Drop

Page 5: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page 4NKL autobank® ®

After logging in press the BUY CHANGE action button.

Select the location for the vali-dated drop.

Insert cash into the validator.

Press the VEND action button to start getting change.

The Autobank will automatically print your receipt showing the total validated, total vended, and net drop.

Example: If you drop $20 and vend $15 in change, your net drop is $5.

After logging in press the VEND action button.

Then enter the column number for the change desired.

Retrieve the change from the dispensing tray at the bottom of the door.

A vend receipt will print auto-matically. If you need to vend more change, you must wait until the Autobank’s vend delay cycle is complete.

Use the number pad to choose columns to get change from.

Press ESC to end the buy change evolution.

Take your change from the dispen-sory tray.

After logging in press the VEND action button.

Select the VEND TILL option.

A tube from up to eight columns will be dispensed.

A receipt for the vend till will be printed.

Note: A yser

Vending ChangeBuying Change

Vend Till

Page 6: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page 5

After logging in press the LOAD action button.

Wait until you see INSERT TUBES NOW on the screen. If you load tubes any other time they will not be counted.

Make sure the tubes are put in straight with a clean snap of the wrist. As the tubes go in, the running total will be shown on the screen. As the tubes go in, the running total will be shown on the screen.Press the ESC button when you’re done loading tubes and take the receipt.

The manager will log in and press the UNLOAD action button. A de-lay period will begin. At the end of the delay the display will beep. Log in a second time and again press the UNLOAD action button.Select a column number to unload.

All the tubes in that column will be emptied out.

An unload recept will be printed showing the amount unloaded and the total for that column will be re-set back to zero. Now use the Load procedure to reload the column with the correct tubes.

After logging in press the PGRM action button.

Select the USERS menu option.

Select the ENROLL menu option.

Assign a permission level for this person

Give this person a 9-digit personal ID number. Usually its the person’s social security number.

Do one of the following:�. Press the ENTER button

to enroll a keyless user and a user number will be assigned. Or...

2. Present a key to be en-rolled. Or...

3. Presentyourfingertothebiometric reader.

Enter the person’s name — Up to �5 characters, and press ENTER.

Assign a temporary 4-digit PIN number for this person (usually �-2-3-4). It must be entered twice to confirm.Thefirsttimenewuserslog in, they are required to change their PIN. This makes users solely responsible for their PINs.

Enrolling UsersLoading Tubes Into the D8

Unload

Page 7: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page 6NKL autobank® ®

After logging in press the PGRM action button.

From the menu select the USERS option.

From the next menu select EDIT USERS.

Scroll through the list as needed and select the name of the user you want to delete.

Select STATUS.

Change it from ACTIVE to DE-LETED.

Press ENTER. That person is now deleted from the system and will no longer be able to access the safe.

After logging in press the DOORS action button.

When asked the question: RE-MOVE CASH with YES or NO, select NO. YES means removing cash for bank deposit.

Choose the unit to open.

Choose the door you want to open.

When the screen says OPEN DOOR NOW...

...reach down, turn the handle, and open the door.

Opening D8 DoorsDeleting Users

Page 8: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page 7

After logging in press the DOORS action button.

When asked the question: RE-MOVE CASH with YES or NO, select YES. YES means removing cash for bank deposit.

Choose the cash you want to remove from the system for bank deposit.

A delay will begin. At the end of the delay the display will beep. Repeat the above steps.

When the screen says OPEN DOOR NOW open the D8 outer door, then open its inner door. If the manual drop is in the upper compartment of a bulk validating unit, simply open its upper door. You may then reach in and remove the manual drop money for back deposit.

A deposit report will print in dupli-cate automatically when the door securing the cash is opened.

Theguardwillfirstpresenthiselectronic armor car key.

On the screen you will see CON-FIRM ARMOR CAR INSERT IDENTI-FIER.

The manager will present his key and log in,

The manager will choose which cash to pick up.

When the screen says OPEN DOOR NOW the guard will go to the validating safe, turn the Medeco key (hardware Armor Car key), and open the safe door. Be sure the door handle catches in the horizontal position.

A duplicated Deposit Report will print showing the totals. The manager will sign at the bottom, seperate the copies and retain the top copy.

With the safe door open, the guard opens the validator cassette, re-moves and bundles the cash, then places it in the bag. He then closes the cassette and shuts the safe’s door. In some cases the guard will carry an empty cassette and swap the full cassette for the empty. In such cases the bank retains the cassette key.

Armor Car PickupRemoving Manual Drop Cash

Page 9: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page 8NKL autobank® ®

After logging in press the REPORT action button.

Fromthemenuselectthespecificreport you want to run.

Your report will print automatically.

To replace the paper in this type printer, open the rear compart-ment and insert the paper so it rolls from underneath.

To replace the ink cartridge when the printing begins to fade, open the front compartment, remove the old cargridge and replace with a new one. If you have a thermal printer, it does not use an ink cargridge.

To clean your printer, open both compartments and blow out de-bris with dry compressed air.

Bill validating safes have two power supplies. One for the bill acceptor...

...and one for the main safe electronics. Make sure both are securely plugged in at the rear of the safe.

On a standard single bill validator, look for the indicator light. It is red normally, or green when activated.

A bulk validator will light up green when activated.

Check that all power supplies are plugged into the AC source. Verify the AC source with another known working item such as a radio or light. If there’s no power at the out-let, check your building’s breakers.

Working power supplies will have green indicators lit up. This shows the power supply is providing the proper output voltage. If the power supplies are not lit and the ACsourceisverified,contactNKLTechnical Service for a replace-ment power supply.

IftheACsourceisverified,thepower supplies are lit up and properly plugged into the safe but the safe still does not respond, contactNKLTechnicalService(800.452.4655)

Power TroublePrinting Reports

Printer Trouble

Page 10: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page 9

First, check to make sure the red light is on to verify you have power to the bill validator.

If not, check the power supply is securely plugged into the rear of the safe and the AC source.

A small green light should be lit on the power supply. If the power supply is lit but the validator is not, contactNKLTechnicalService.Ifthe power supply is not lit refer to the Power Supply troubleshooting procedure.

Attempt to make a validated drop. Teh validator light should turn green.Ifnot,contactNKLTechni-cal Service (800.452.4655).

If the indicator turns green but it does not accept a bill, then open the validator safe door and pull the unit down. Remove the cassette and inspect it for any obvious dam-age. If there is none, place it out of the way.

With the cassette out of the way, press the button on the head of the acceptor. This opens the bill path.

Debris, dirt, a torn bill or the like can easily be removed by hand now.

Clean the area only with dry com-pressed air. Never use liquids or solvents of any sort because that will damage the unit.

First, check to make sure the validator safe has power. To do this, verify the power supplies are plugged into the rear of the safe...

Use only dry compressed air to clean out any dirt or debris that may have collected in the bill path.

A small green light should be lit on the power supplies. If the power supplies are lit but the validator willstillnotrespond,contactNKLTechnical Service.

If the validator does have power and does seem to attempt to respond (it lights up when you use the drop procedure), open the up-per compartment.

Reach inside the upper compart-ment and lift the bill head release lever.

Reach under the validator head and gently pull on the handle. The entire bill acceptor will slide out.

A release on the rear section of the head assembly will allow you to open the back part of the bill path.

And two small clips that when pushed forward allow you to ac-cess the front part of the bill path.

...and the AC source.

Bulk Validator TroubleSingle Validator Trouble

Page 11: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

Page �0NKL autobank® ®

An “UNVERIFIED VEND” indicates the vending system went through the motions of vending a tube, but it did not see a tube come out. This could be because the tube actually did not physically come out. If a tube does not come out the col-umn may be empty or there could be a tube stuck inside the column.

If an empty tube comes out you haveyouranswerfortheunverifiedvend.

If you vend normally but the re-ceipt continues to indicate unveri-fiedvend,contactNKLTechnicalService (800.452.4655).

If you don’t get a tube, check the display for error messages such as COLUMN EMPTY or TUBE JAM. If the display indicates the column is empty the manager needs to load the column. If the display indicates atubejam,contactNKLTechnicalService.If the tube didn’t vend, the receipt is the clerk’s proof there was a problem with the vend.

Vending Trouble

Page 12: Training Guide - Landmark Industries King.pdfTeh validator light should turn green. If not, contact NKL Techni-cal Service (800.452.4655). If the indicator turns green but it does

NKL autobank® ®Page ��

NKL®CashHandlingisamemberofFireKingSecurityGroup�0� Security Pkwy • New Albany IN 47��2 USA

Ph 800-528-9900 Sales/Customer Service Ph 800-452-4655 Technical Service

http://www.FireKing.com

Rev 060327