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Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 1 of 30
Training Schedule
2022/2023
Practical training solutions through qualifications, skills
programmes and workshops:
Public Finance & Administration
Supply Chain Management
Management
Labour Relations
Education & Development
Secretarial
Computer Skills including ICDL
Cleaning Skills including COVID-19 protocols
Soft skills (Prepare for a Job Interview etc.)
Face-to-Face | Zoom | MS Teams
RPL |e-Learning & Self study
Version: V86 Update: 1 January 2022
Accredited • Treasury Validated • B-BBEE Level 2 Central Supplier Database Reference: MAAA0000293
FREEDOM THROUGH KNOWLEDGE
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 2 of 30
Content Courses
Public Finance 05 Cashflow and Budget Management
Financial Management for Non-Financial Managers
Government Accounting
Government Budgeting including SCoA
PFMA - Public Finance Management Act
Strategic Planning and Integration with Budgets
Supply Chain Management 07 Bid Committees in the Public Sector Skills programme and Workshop
Supply Chain Management: Introduction, Forecasting and Acquisition Management
Demand Management
Acquisition Management
Logistics Management
Contract Management
Supply Chain Management for Cost Centres (Chief users)
Public Administration & Management 09 Change Management
Conflict Management
Customer Care including Batho Pele
Diversity Management
Emotional Intelligence and Leadership Skills
Fleet Management for Local Government
Fleet Management for National and Provincial Government Departments
Human Resource Management
Information and Knowledge Management
Labour Relations
Monitoring & Evaluation
Policy Development and Management
Presentation and Public Speaking
Professional Writing Skills
Project Management NQF 5 and NQF 6
Report Writing
Risk Management
Self-Development and Ethics in the Public Sector
Service Delivery in the Public Sector
Supervisory skills in the Public Sector
Qualification: National Certificate: Public Administration (SAQA ID: 50060 | NQF Level 5 | 150 credits)
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 3 of 30
Secretarial & Administration 14 Cleaning Services and Interpersonal Skills including COVID-19 Protocols
Managerial Skills for Personal Assistants and Secretaries
Meeting and Minute Taking Skills
Office Management
Public Administration NQF 4
Reception and Telephone Skills
Records Management
Registry and Mail Management
Education and Development 16 Train the Trainer
Assessor Programme
Moderator Programme
Design and Develop Learning Programmes
Skills Development Facilitator
Facilitator Programme
Coach and Mentor Programme
Qualification: National Certificate: Occupationally Directed Education Training
and Development Practices (SAQA: 50334 NQF 5)
Computer Skills 19 Computer Skills for Beginners
ICDL Word Intermediate & Advance
ICDL Excel Intermediate & Advance
ICDL PowerPoint Intermediate & Advance
Other Courses for group training (Book 5 or more learners and choose your own date)
Computer: MS Project Level 1
Disability Management in the Workplace
ECD: Facilitate and Monitor the Development of Babies, Toddlers and Young Children
ECD: Helping the Underachieving Child
ECD: Managing Anxiety and Depression in the School Environment
ECD: Managing Attention-Deficit/Hyperactivity Disorder (ADHD) in the School Environment
ECD: Plan and Prepare for Early Childhood Development
ECD: Provide Care and Support for Babies, Toddlers and Young Children
ECD: Supporting Children and Adults Living with HIV and AIDS
Qualification: Further Education and Training Certificate: Early Childhood Development (SAQA: 58761 NQF 4)
Executive Assistant Development Module 1, 2 & 3
Finance: Effective Cash Flow Management in the Public Sector – Specialised workshop
Finance: Financial Management in the Public Sector – A practical Approach
Finance: MPAC & SCOPA: Preventing wasteful expenditure in public institutions
Finance: Performance Auditing – Specialised workshop
Finance: SCoA for Budget Managers / SCoA for Practitioners
Management: Lead and Manage teams of people
Management: Risk Management and Combined Assurance
Management: Stress, Time and Conflict Management
Management: Team Development
MFMP: Municipal Finance Management Programme
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 4 of 30
Soft Skills: Anger Management
Soft Skills: Building your self-esteem
Soft Skills: Business Etiquette
Soft Skills: Communication Strategies
Soft Skills: Create a dynamite job portfolio (CV) & Mastering an Interview
Supply Chain Performance
Asset & Disposal Management
e-Learning (Self-study) 20
Enhancing Your Child’s Development book & eBook 21
About us 22
Pro-Active Empowerment Trust 23
Accreditation 24
Training delivery methods & Fees 26
Registration form 28
Registration form – ODETDP Qualification 29
Contact us 30
Cultivating Awareness and Delivery through Enablement and Unity
Pro-Active Public Services College (Pty) Ltd
reserves the right to change the information in
this schedule as the need may arise and at any
time. The information contained in this schedule
may therefore be rendered incomplete and
outdated.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 5 of 30
PUBLIC FINANCE To promote the effective, efficient, and economical management of funds and services to accomplish institutional objectives
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Cashflow and Budget Management
This skills programme is intended to give an
in-depth, practical knowledge of the cash
flow and budget management in national
and provincial departments.
- - 3
21 – 23 Feb 2022
20 – 22 April 2022
25 – 27 July 2022
26 – 28 Sept 2022
7 – 9 Nov 2022
R 8 378 20 – 22 Feb 2023
24 – 26 April 2023
3 – 5 July 2023
4 – 6 Sept 2023
6 – 8 Nov 2023
R 8 828
Financial Management for
Non-Financial Managers
Apply financial Analysis
Manage the finance of a unit 15236
252040
5
12 3
24 – 26 Jan 2022
28-30 Mar 2022
23-25 May 2022
1 – 3 Aug 2022
24–26 Oct 2022
12–14 Dec 2022
R 8 374 23 – 25 Jan 2023
22 – 24 March 2023
3 – 5 May 2023
14 – 16 Aug 2023
9 – 11 Oct 2023
4 – 6 Dec 2023
R 8 824
Government Accounting
Apply accounting principles and procedures
in the preparation of reports and decision
making
119350 5
15 4
17 – 20 Jan 2022
9 – 12 May 2022
19 – 22 Sept 2022
R 10 510 16 – 19 Jan 2023
15 – 18 May 2023
18 – 21 Sept 2023
R 11 110
Government Budgeting including SCOA
Prepare budgets for a specific sector 120302
6
15 4
1 – 4 Feb 2022
11 – 14 April 2022
4 – 7 July 2022
21 – 24 Nov 2022
R 10 500 6 – 9 Feb 2023
11 – 14 April 2023
24 – 27 July 2023
20 – 23 Nov 2023
R 11 100
Public Finance Management Act
Demonstrate an understanding of the Public
Finance Management Act (PMFA) and related
Treasury Regulations 377913 5
15 3
10- 12 Jan 2022
1 – 3 Mar 2022
16 – 18 May 2022
11 – 13 July 2022
12 – 14 Sept 2022
14 – 16 Nov 2022
R 8 373 11 – 13 Jan 2023
1 – 3 March 2023
29 – 31 May 2023
10 – 12 July 2023
2 – 4 Oct 2023
11 – 13 Dec 2023
R 8 823
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 6 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Strategic Planning and Integration with
Budgets
Apply visionary leadership to develop
strategy
120311 5
10 3
14 – 16 Feb 2022
4 – 6 April 2022
6 – 8 June 2022
22 – 24 Aug 2022
10 – 12 Oct 2022
R 8 377 13 – 15 Feb 2023
3 – 5 April 2023
5 – 7 June 2023
28 – 30 Aug 2023
23 – 25 Oct 2023
R 8 827
THEFTS, LOSSES AND RELATED DEBT MANAGEMENT
2 DAYS WORKSHOP
26 – 27 January 2022 | 23 – 24 March 2022
Definitions & Terminology
Legislative framework
Role Players: Internal and External
Types of losses
Handling of thefts and losses
Reporting and disclosure requirements
Preventative controls
Cost: R4200 per person | Certificate: Attendance | MS Teams
A WORKSHOP NOT TO BE MISSED | EXPERT
FACILITATOR WITH MANY YEARS OF EXPERIENCE
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 7 of 30
SUPPLY CHAIN MANAGEMENT To promote the alignment, coordination, integration, and synchronisation of Supply Chain Management activities to enable excellence in
service delivery
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Bid Committees in the Public Sector
Skills programme
Demonstrate knowledge and insight into
a bid committee system applicable to an
Organ of State in South Africa
337061 5
15 4
10 – 13 Jan 2022
7 – 10 March 2022
9 – 12 May 2022
5 – 8 Sept 2022
5 – 8 Dec 2022
R 10540 16 – 19 Jan 2023
13 – 16 March 2023
22 – 25 May 2023
18 – 21 Sept 2023
4 – 7 Dec 2023
R 10 990
Bid Committees in the Public Sector
Workshop
A two-day workshop on Bid Committees
in the Public Sector - Certificate of
attendance.
2
20 – 21 Jan 2022
28 – 29 Apr 2022
13 – 14 Jun 2022
1 – 2 Sept 2022
1 – 2 Dec 2022
R 4920 26 – 27 Jan 2023
13 – 14 April 2023
13 – 14 June 2023
28 – 29 Sept 2023
14 – 15 Dec 2023
R 5220
Supply Chain Management:
Introduction, Forecasting and
Acquisition Management
Apply principles, regulations and
legislation underlying supply chain
management in the public sector
119345 5
15 4
24 – 27 Jan 2022
21 – 24 Feb 2022
28 – 31 Mar 2022
6 – 9 June 2022
1 – 4 Aug 2022
3 – 6 Oct 2022
12 – 15 Dec 2022
R 10 530 23 – 26 Jan 2023
20 – 23 Feb 2023
27 – 30 March 2023
5 – 8 June 2023
14 – 17 Aug 2023
2 – 5 Oct 2023
11 – 14 Dec 2023
R 11 130
Demand Management
Perform demand management activities
for public sector supply chain
management
377901 5
7 3
1 – 3 Feb 2022
4 – 6 April 2022
27 – 29 June 2022
22 – 24 Aug 2022
1 – 3 Nov 2022
R 8555 13 – 15 Feb 2023
17 – 19 April 2023
19 – 21 June 2023
21 – 23 Aug 2023
6 – 8 Nov 2023
R 9155
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 8 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Acquisition Management
Perform Acquisition Management
activities for public sector supply chain
management 377898 5
11 3
24 – 26 Jan 2022
21 – 23 Feb 2022
28 – 30 Mar 2022
6 – 8 June 2022
1 – 3 Aug 2022
3 – 5 Oct 2022
12 – 14 Dec 2022
R 8550 23 – 25 Jan 2023
20 – 22 Feb 2023
27 – 29 March 2023
5 – 7 June 2023
14 – 16 Aug 2023
2 – 4 Oct 2023
11 – 13 Dec 2023
R 9150
Logistics Management
Manage logistics operations
113835 4
12 4
7 – 10 Feb 2022
23 – 26 May 2022
15 – 18 Aug 2022
R 10 610 6 – 9 Feb 2023
15 – 18 May 2023
28 – 31 Aug 2023
R 11210
Contract Management
Administer contracts for goods, works
and services in the public
377896
5
5 3
14 – 16 Feb 2022
11 – 13 April 2022
18 – 20 July 2022
12 - 14 Sept 2022
28 – 30 Nov 2022
R 8 378 6 – 8 March 2023
8 – 10 May 2023
10 – 12 July 2023
11 – 13 Sept 2023
13 – 15 Nov 2023
R 8 828
Supply Chain Management for Cost
Centres (Chief users)
Apply fundamental concepts of supply
chain management optimization
11273 5
8 4
1 – 4 March 2022
25 – 28 July 2022
21 – 24 Nov 2022
R 10 640 6 – 9 March 2023
3 – 6 July 2023
20 – 23 Nov 2023
R 11 240
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 9 of 30
PUBLIC ADMINISTRATION AND MANAGEMENT To promote the development of strategic leadership and management needed to transform all spheres of government.
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Change Management
Implement an effective change
management programme to achieve
specified objectives
116925 5
12 3
17 – 19 Jan 2022
2 – 4 March 2022
1 – 3 June 2022
5 – 7 Sept 2022
7 – 9 Dec 2022
R 7 440 16 – 18 Jan 2023
1 – 3 March 2023
5 – 7 June 2023
4 – 6 Sept 2023
11 – 13 Dec 2023
R 7 890
Change Management Workshop
1
7 Jan 2022
3 June 2022
2 Dec 2022
R 2 250 6 Jan 2023
5 May 2023
1 Dec 2023
R 2 400
Conflict Management
Compulsory Unit Standard of SAQA
Qualification ID: 50060
Interpret and manage conflicts within the
workplace
114226 5
8 2
27 – 28 Jan 2022
24 – 25 Mar 2022
5 – 6 May 2022
7 – 8 July 2022
1 – 2 Sept 2022
3 – 4 Nov 2022
R 5 456 30 – 31 Jan 2023
23 – 24 March 2023
4 – 5 May 2023
10 – 11 Aug 2023
30 – 31 Oct 2023
7 – 8 Dec 2023
R 5 756
Customer Care including Batho Pele
(NQF 3) 242860
3
4 3
24 – 26 Jan 2022
20 – 22 Apr 2022
4 – 6 July 2022
17 – 19 Oct 2022
R 7 190 11 – 13 Jan 2023
24 – 26 April 2023
3 – 5 July 2023
2 - 4 Oct 2023
R 7 640
Customer Care (NQF 4)
242901 4
6 3
7 – 9 Feb 2022
23 – 25 May 2022
9 – 11 Nov 2022
R 7 240 1 – 3 Feb 2023
2 – 4 May 2023
1 – 3 Nov 2023
R 7690
Diversity Management
Compulsory Unit Standard of SAQA
Qualification ID: 50060
Manage diversity in the workplace
116928 5
14 3
21 – 23 Feb 2022
9 – 11 Mar 2022
9 – 11 May 2022
18 – 20 July 2022
R 7441 1 – 3 Feb 2023
27 – 29 March 2023
8 – 10 May 2023
17 – 19 July 2023
R 7 891
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 10 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
26 – 28 Sept 2022
28 – 30 Nov 2022
26 – 28 Sept 2023
27 – 29 Nov 2023
Emotional Intelligence and Leadership
Skills
120305 5
8 3
1 – 3 Feb 2022
18 – 20 May 2022
1 – 3 Aug 2022
3 – 5 Oct 2022
12 – 14 Dec 2022
R 7450 30 Jan – 1 Feb 2023
8 – 10 May 2023
14 – 16 Aug 2023
2 – 4 Oct 2023
11 – 13 Dec 2023
R 7 900
Fleet Management for Local
Government 113827
4
12 3
10 – 12 Jan 2022
4 – 6 April 2022
25 – 27 July 2022
10 – 12 Oct 2022
R 7940 10 – 12 Jan 2023
3 – 5 April 2023
24 – 26 July 2023
9 – 11 Oct 2023
R 8 390
Fleet Management for National and
Provincial Government Departments 113827 4
12 4
4 – 7 April 2022
6 – 9 June 2022
19 – 22 Sept 2022
R 9460 11 – 14 April 2023
5 – 8 June 2023
18 – 21 Sept 2023
R 10 060
Human Resource Management
Manage the development and
performance of human capital in the
public sector
119336 5
12 4
14 – 17 Mar 2022
11 – 14 July 2022
14 – 17 Nov 2022
R 9 440 13 – 16 March 2023
10 – 13 July 2023
13 – 16 Nov 2023
R 10 040
Information and Knowledge
Management
Compulsory Unit Standard of SAQA
Qualification ID: 50060
120304
115405
5
19 5
7 – 11 Mar 2022
15 – 19 Aug 2022
21 – 25 Nov 2022
R 12 875 6 – 10 March 2023
14 – 18 Aug 2023
20 – 24 Nov 2023
R 13 625
Labour Relations
Demonstrate an understanding of the
Labour Relations Act (Act 66 of 1995)
114278 5
12 4
28 – 31 Mar 2022
20 – 23 June 2022
12 – 15 Sept 2022
5 – 8 Dec 2022
R 10 400 27 – 30 March 2023
5 – 8 June 2023
11 – 14 Sept 2023
4 – 7 Dec 2023
R 11 000
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 11 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Monitoring & Evaluation
Monitor and evaluate team members
against performance standards
252034
5
8 3
31 Jan–2 Feb 22
16 – 18 May 2022
15 – 17 Aug 2022
14 – 16 Nov 2022
R 8 345 30 Jan – 1 Feb 2023
15 – 17 May 2023
14 – 16 Aug 2023
13 – 15 Nov 2023
R 8 795
Policy Development and Management
120301
120307
5
18 4
21 – 24 Feb 2022
23 – 26 May 2022
18 – 21 July 2022
19 – 22 Sept 2022
21 – 24 Nov 2022
R 10 595 20 – 23 Feb 2023
23 – 25 May 2023
17 – 20 July 2023
19 – 22 Sept 2023
20 – 23 Nov 2023
R 11 195
Presentation and Public Speaking
242842 4
2 3
24 – 26 Jan 2022
14 – 16 Mar 2022
13 – 15 June 2022
12 – 14 Sept 2022
5 – 7 Dec 2022
R 7 440 23 – 25 Jan 2023
13 – 15 March 2023
12 – 14 June 2023
4 – 6 Sept 2023
4 – 6 Dec 2023
R 7 890
Professional Writing Skills
Use the writing process to compose texts
required in the business environment
Read/view, analyse and respond to a
variety of texts
12153
119469
4
10 3
14 – 16 Feb 2022
9 – 11 May 2022
11 – 13 July 2022
10 – 12 Oct 2022
12 – 14 Dec 2022
R 7 400 13 – 15 Feb 2023
3 – 5 May 2023
3 – 5 July 2023
9 – 11 Oct 2023
11 – 13 Dec 2023
R 7 850
Project Management NQF 5
Compulsory Skills Programme of SAQA
Qualification ID: 50060
Supervise a project team for a
developmental project to deliver project
objectives
10146 5
14 4
17 – 20 Jan 2022
7 – 10 Mar 2022
9 – 12 May 2022
4 – 7 July 2022
5 – 8 Sept 2022
7 – 10 Nov 2022
R 9 420 16 – 19 Jan 2023
6 – 9 March 2023
8 – 11 May 2023
3 – 6 July 2023
4 – 7 Sept 2023
6 – 9 Nov 2023
R 10 020
Project Management NQF 6
Apply the principles and theories of
public sector project management
242914 6
12 4
7 – 10 Feb 2022
19 – 22 April 2022
6 – 9 June 2022
R 10 599 6 – 9 Feb 2023
17 – 20 April 2023
5 – 8 June 2023
R 11 199
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 12 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
1 – 4 Aug 2022
3 – 6 Oct 2022
5 – 8 Dec 2022
1 – 4 Aug 2023
2 – 5 Oct 2023
4 – 7 Dec 2023
Report Writing
110023 4
6 2
17 - 18 Feb 2022
12 - 13 May 2022
14 – 15 July 2022
13 - 14 Oct 2022
8 – 9 Dec 2022
R 5 460 30 – 31 Jan 2023
11 – 12 May 2023
13 – 14 July 2023
12 – 13 Oct 2023
7 – 8 Dec 2023
R 5 760
Risk Management
Compulsory Skills Programme of SAQA
Qualification ID: 50060 120303
5
8 3
23 – 25 Mar 2022
20 – 22 June 2022
26 – 28 Sept 2022
28 – 30 Nov 2022
R 8 360 22 – 24 March 2023
19 – 21 June 2023
26 – 28 Sept 2023
27 – 29 Nov 2023
R 8 810
Self-Development and Ethics in the
Public Sector
Compulsory Skills Programme of SAQA
Qualification ID: 50060
119332
119342
5
18 4
24 – 27 Jan 2022
25 – 28 July 2022
24 – 27 Oct 2022
R 9 430 23 – 26 Jan 2023
24 – 27 July 2023
23 – 26 Oct 2023
R 10 030
Service Delivery in the Public Sector
Compulsory Skills Programme of SAQA
Qualification ID: 50060
120310
120306
5
14 4
28 Feb – 3 Mar 22
29 Aug – 1 Sep 22
R 9 405 6 – 9 Feb 2023
14 – 17 Aug 2023
R 10 005
Supervisory skills in the Public Sector
This skills programme provides a learner
with the knowledge, skills, attitudes and
values needed to successfully fulfil the
role of a supervisor in the public sector.
The activities and tasks required of a
supervisor to excel in their role will be
outlined.
3
28 – 30 Mar 2022
27 – 29 June 2022
26 – 28 Sept 2022
R 7 440 27 – 29 March 2023
26 – 28 June 2023
26 – 28 Sept 2023
R 7 890
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 13 of 30
Public Administration Qualification
National Certificate: Public Administration
(SAQA ID: 50060 | NQF Level 5 | 150 credits)
Register today | Experienced & Registered Facilitators The certificate will help to increase employment prospects of Public Administration
Officials and improved productivity, efficiency, quality, and competence within the
Public Sector
Module Days
Self-Development and Ethics in the Public Sector (Unit standard/s: 119332;119342) 4
Service Delivery in the Public Sector (Unit standard/s: 120310; 120306) 4
Information and Knowledge Management (Unit standard/s: 120304;115405) 5
Conflict and Diversity Management (Unit standard/s: 114226;116928) 5
Policy Development and Management (Unit standard/s: 120301;120307) 4
Risk Management (Unit standard/s: 120303) 3
Human Resources Management (Unit standard/s: 119336;15222) 4
Project Management NQF 5 (Unit standard/s: 10146;15216;15237) 4
Government Budgeting including SCoA (Unit standard/s: 120302) 4
To complete all modules within 18 months.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 14 of 30
SECRETARIAL AND ADMINISTRATION To promote the development of skills and competencies of public sector office support personnel resulting in service delivery excellence.
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Cleaning Services and Interpersonal
Skills including COVID-19 Protocols
This skills programme will enable a
learner to gain the knowledge, skills,
attitudes, and values required to provide
an excellent cleaning service. A learner is
further equipped with interpersonal skills
such as communication and conflict
management skills for improved
customer service delivery
FACE TO FACE ONLY
4
24 – 27 Jan 2022
14 – 17 Feb 2022
28 – 31 Mar 2022
19 – 22 Apr 2022
23 – 26 May 2022
27 – 30 June 2022
25 – 28 July 2022
22 – 25 Aug 2022
12 – 15 Sep 2022
17 – 20 Oct 2022
12 – 15 Dec 2022
R 7 500 16 – 19 Jan 2023
13 – 16 Feb 2023
13 – 16 March 2023
17 – 20 April 2023
15 – 18 May 2023
12 – 15 June 2023
17 – 20 July 2023
14 – 17 Aug 2023
18 – 21 Sept 2023
16 – 19 Oct 2023
13 – 16 Nov 2023
R 8 000
Managerial Skills for Personal
Assistants and Secretaries
Reception Skills, Telephone Skills, Diary
Management, Time and Stress
Management, Business Writing,
Assertiveness and Communication,
Conflict Management, Interpersonal
Relations, Decision-Making
4
1 – 4 Feb 2022
22 – 25 Mar 2022
20 – 23 June 2022
15 – 18 Aug 2022
1 – 4 Nov 2022
R 8 365 23 – 26 Jan 2023
27 – 30 March 2023
26 – 29 June 2023
21 – 24 Aug 2023
6 – 9 Nov 2023
R 8 965
Meeting and Minute Taking Skills
Co-ordinate meetings, minor events, and
travel arrangements 13929
3
3 3
21 – 23 Feb 2022
20 – 22 Apr 2022
13 – 15 June 2022
10 – 12 Aug 2022
7 – 9 Nov 2022
R 7 430 20 – 22 Feb 2023
24 – 26 April 2023
12 – 14 June 2023
14 – 16 Aug 2023
6 – 8 Nov 2023
R 7 880
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 15 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022
2023 (Face-2-Face and
online)
Price
2023
Office Management
Develop administrative procedures in a
selected organisation. Manage
administration records
110003
110009
4
12 4
14 – 17 Feb 2022
4 – 7 April 2022
27 – 30 June 2022
26 – 29 Sep 2022
R 9 423 13 – 16 Feb 2023
17 – 20 April 2023
26 – 29 June 2023
26 – 29 Sept 2023
R 10 023
Public Administration NQF 4
242880
119351
5
16 5
14 – 18 Feb 2022
23 – 27 May 2022
1 – 5 Aug 2022
R 11 400 13 – 17 Feb 2023
22 – 26 May 2023
14 – 18 Aug 2023
R 12 150
Reception and Telephone Skills
Process incoming and outgoing
telephone calls. Monitor and control
reception area
7790
13928
3
7 2
10 – 11 Feb 2022
13 – 14 June 2022
6 – 7 Oct 2022
R 5 273 27 – 28 Feb 2023
22 – 23 June 2023
12 – 13 Oct 2023
R 5 573
Records Management
Create, maintain, and update record
keeping systems 115855
5
5
3
17 – 19 Jan 2022
1 – 3 March 2022
4 – 6 May 2022
6 – 8 July 2022
17 – 19 Oct 2022
R 7 165 16 – 18 Jan 2023
13 – 15 March 2023
15 – 17 May 2023
10 – 12 July 2023
16 – 18 Oct 2023
R 7 615
Registry and Mail Management
Receive, distribute, and dispatch mail in
an office environment 14347 2
2 2
20 – 21 Jan 2022
24 – 25 Mar 2022
19 – 20 May 2022
4 – 5 July 2022
20 – 21 Oct 2022
R 5 273 19 – 20 Jan 2023
16 - 17 March 2023
18 – 19 May 2023
13 – 14 July 2023
19 – 20 Oct 2023
R 5 573
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 16 of 30
EDUCATION AND DEVELOPMENT To equip learners with skills, capabilities, and insights to be fully conversant with current education, training and development practices and processes.
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022 2023
(Face-2-Face and online)
Price
2023
Train the Trainer
Compulsory Skills Programme of SAQA
Qualification ID: 50334
117871
123397
117874
117865
115789
263976
5
41 5
17 – 21 Jan 2022
7 – 11 Mar 2022
9 – 13 May 2022
25 – 29 July 2022
5 – 9 Sept 2022
21 – 25 Nov 2022
R 11 407 16 – 20 Jan 2023
6 – 10 March 2023
8 – 12 May 2023
24 – 28 July 2023
4 – 8 Sept 2023
20 – 24 Nov 2023
R 12 157
Assessor Programme
Compulsory Skills Programme of SAQA
Qualification ID: 50334 115753 5
15 3
1 – 3 Feb 2022
11 – 13 Apr 2022
1 – 3 June 2022
10 – 12 Aug 2022
3 – 5 Oct 2022
R 7 440 1 – 3 Feb 2023
12 – 14 April 2023
5 – 7 June 2023
14 – 16 Aug 2023
2 – 4 Oct 2023
R 7 890
Moderator Programme
115759 6
10 3
1 – 3 March 2022
4 – 6 July 2022
1 – 3 Nov 2022
R 8 373 1 – 3 March 2023
3 – 5 July 2023
1 – 3 Nov 2023
R 8 823
Design and Develop Learning
Programmes
Compulsory Skills Programme of SAQA
Qualification ID: 50334
123396
123394
123401
115790
5
36 5
14 – 18 Mar 2022
18 – 22 July 2022
14 – 18 Nov 2022
R 12 750 13 – 17 March 2023
10 – 14 July 2023
13 – 17 Nov 2023
R 13 500
Skills Development Facilitator
Compulsory Skills Programme of SAQA
Qualification ID: 50334
15221
15227
15232
15217
252041
15218
5
29
5
21 – 25 Feb 2022
4 – 8 April 2022
20 – 24 Jun 2022
19 -23 Sept 2022
5 – 9 Dec 2022
R 11 403 20 – 24 Feb 2023
17 – 21 April 2023
19 – 23 June 2023
18 – 22 Sept 2023
4 – 8 Dec 2023
R 12 156
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 17 of 30
Course Name Unit
standard
NQF
Credits Days
2022 (Face-2-Face and
online)
Price
2022 2023
(Face-2-Face and online)
Price
2023
Facilitator Programme 117871
123397
115789
5
25 4
24 – 27 Jan 2022
19 – 22 Apr 2022
11 – 14 July 2022
24 – 27 Oct 2022
R 9 423 23 – 26 Jan 2023
11 – 14 April 2023
10 – 13 July 2023
23 – 26 Oct 2023
R 10 023
Coach and Mentor Programme 117874
117865
263976
5
16 3
7 – 9 Feb 2022
6 – 8 June 2022
10 – 12 Oct 2022
R 7 440 6 – 8 Feb 2023
5 – 7 June 2023
9 – 11 Oct 2023
R 7 890
Train the Trainer | Assessor | SDF
Design & Develop Learning Programmes
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 18 of 30
The certificate will help to increase employment prospects of ETD practitioners and ensure
quality and competence within the field.
Face-to-Face/Ms Teams - Early Bird Package: R 38 000 Early bird: Register and pay in full before commencement of qualification. Complete modules within 12 months
“It always seems impossible until it’s done” – Nelson Mandela
Module Face-2-Face
Ms Teams
e-Learning
Self-Study Train the Trainer (Facilitate, Coach
and Mentor)
R 11 407 R 3 200
Assessor Programme R 7 440 R 2 800
Design and Develop Learning
Programmes
R 12 750 R 3 050
Skills Development Facilitator (SDF) R 11 403 R 2 950
TOTAL R 43 000 R 12 000
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 19 of 30
COMPUTER SKILLS Facilitator is extremely patient and maximum of 10 learners per group are trained (Face-to-Face only)
Computer skilled employees enable organisations to use technology more effectively, leading to increases in productivity & competitiveness & ensuring that operational objectives are achieved efficiently.
Course Name Level Days 2022
(Face-2-Face only)
Price
2022 2023
(Face-2-Face only)
Price
2023
Computer Skills
for Beginners
Beginner 5
10 – 14 Jan 2022
4 – 8 April 2022
4 – 8 July 2022
3 – 7 Oct 2022
5 – 9 Dec 2022
R 10 000
16 – 20 Jan 2023
17 – 21 April 2023
3 – 7 July 2023
2 – 6 Oct 2023
4 – 8 Dec 2023
R 10 500
ICDL Word
Intermediate 3
18 – 20 Jan 2022
12 – 14 April 2022
12 – 14 July 2022
11 – 13 Oct 2022
R 7 630
24 – 26 Jan 2023
4 – 6 April 2023
25 – 27 July 2023
24 - 26 Oct 2023
R 8 080
ICDL Word
Advanced 4
1 – 4 March 2022
7 – 10 June 2022
1 – 4 Nov 2022
R 10 343
6 – 9 March 2023
5 – 8 June 2023
6 – 9 Nov 2023
R 10 943
ICDL Excel
Intermediate 3
25 – 27 Jan 2022
29 – 31 March 2022
17 – 19 May 2022
2 – 4 Aug 2022
28 – 30 Nov 2022
R 7 631
1 – 3 Feb 2023
28 – 30 March 2023
3 – 5 May 2023
2 – 4 Aug 2023
1 – 3 Nov 2023
R 8 081
ICDL Excel
Advanced 4
15 – 18 Feb 2022
27 – 30 June 2022
12 – 15 Dec 2022
R 10 346
16 – 19 May 2023
18 – 21 July 2023
21 – 24 Nov 2023
R 10 946
ICDL
PowerPoint Intermediate 2
25 – 26 April 2022
1 – 2 Sept 2022 R 5 733
13 – 14 April 2023
7 – 8 Sept 2023 R 6 033
ICDL
PowerPoint Advanced 4
19 – 22 April 2022
20 – 23 Sept 2022 R 10 300
21 – 24 Feb 2023
22 – 25 Aug 2023 R 10 900
Additional
ICDL
Services:
ICDL Testing:
R 800
Log book:
R 1250
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 20 of 30
e-Learning & Self study With e-learning you can learn in your own time, at your own pace. E-Learning enable you to control the amount of information you
consume at a time. You decide how much time you spend on a topic. You can learn anywhere. You can take your time and review
material and presentations as many times as you need within the 6 weeks period. Once registered you can log in with your details
(that you received when you registered), view courses and buy courses. Add them to your shopping cart and pay online. The course
will become available within 24 hours, and you can start your self- study journey. You will have 6 weeks access to the course. There
will be an online learner manual, PowerPoint presentations and questions that you will have to complete after each section to
continue to the next. Printed learner manuals can be bought from our head office. After completing the e-learning course (where
applicable) you can courier your hard copy of your Portfolio of Evidence to our head office.
Link to register & pay: https://elearn.connect-pscollege.co.za/
Course Name Unit standard NQF Credits Price
QUALIFICATION
Occupationally Directed
Education Training and
Development Practices
SAQA Qualification ID: 50334
NQF Level 5 - Only R 12 000
Assessor Programme 115753 5 15 R 2 800
Train the Trainer 117871; 123397; 117874; 117865; 115789; 263976 5 41 R 3200
Skills Development Facilitator 15221; 15227; 15232; 15217; 252041; 15218 5 29 R 2950
Design and Develop Learning
Programmes
123396; 123394; 123401; 115790 5 36 R 3050
Bid Committees in the Public Sector 337061 5 15 R 2 745
Financial Management for Non-Financial Managers 15236; 252040 5 12 R2 720
Project Management NQF 6 242914 6 12 R 2 700
Public Finance Management Act 377913 5 15 R 2 735
Create a dynamite job portfolio (CV) R 320
Mastering an Interview R 420
Time Management The Power of change | Understanding yourself |Setting Goals |Planning & Setting a ritual | The four D’s |Organising your work space and files
Managing your workload | Personal action plan
R 450
Managing AD / HD in the School Environment R 750
Supporting Children and Adults Living with HIV and AIDS R 650 E-Learning Accreditation: ETDP SETA letter available on request. Approval received for Online, Distance and Blended learning for the ETDP programmes.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 21 of 30
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 22 of 30
ABOUT US
Pro-Active Public Services College was founded in January 1999 to address the need for
financial skills development in the public sector. Pro-Active Public Services College was the
first educational institution to receive full accreditation from the Public Sector Education and
Training Authority (PSETA) in South Africa.
OUR BUSINESS
Pro-Active Public Services College offers training solutions through qualifications, skills
programmes and workshops. We offer face-to-face training, e-learning and online interactive
training. Training is facilitated as scheduled courses or specifically tailored for group-training
needs of customers. The training solutions offered fall within the following categories: Public
Finance; Supply Chain Management (in the Public Sector); Management; Administration;
Secretarial; Education and Development (ECD & OD-ETDP); Soft skills and Computer Skills.
VISION
To be an accredited international educational institution of excellence, integrity, and
innovation.
MISSION
Improving the knowledge and skill sets of the African workforce to facilitate economic
development and growth by making high quality, flexible and effective competency-based
education and training accessible through ongoing research and development.
OUR LOGO
Unbound and untamed, the proud wild horse encapsulates the essence of freedom. Free to
run wild, roam across vast and uncharted landscapes, overcome hurdles and stand proud in
victory; the wild horse is representative of the freedom we promote.
GOVERNANCE
Board of Directors, CEO, COO, Total Quality Management Committee and
Academic Board
B-BBEE STATUS
Level 2
Reliability • Integrity • Customer focus • Empowerment
Respect • Excellence • Partnerships
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 23 of 30
Started in 2008, the Pro-Active Empowerment Trust
aims to train and empower disadvantaged black people
in communities who have little or no opportunities to
obtain valuable knowledge otherwise.
As a registered non-profit and public benefit
organization, individuals or organisations can donate to
the Trust.
They will receive a 18A certificate that is tax deductable.
NPO:145-832
Email: [email protected]
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 24 of 30
ACCREDITATION PSETA Full Accreditation: P21/0708/GP01
ETDP SETA Programme Approval ETDP10783
Department of Higher Education and Training Registered Private College: 2017/FE07/003
(expires 31 Dec 2023)
LGSETA Programme Approval
PSETA ISOE (Institute of Sectoral and/or Occupational Excellence)
ICDL Approved Training and Testing Centre (Head Office)
Treasury Validation
Services SETA Programme Approval
TETA Programme Approval
E-Learning Accreditation: ETDP SETA letter available on request. Approval received for Online,
Distance and Blended learning for the ETDP programmes.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 25 of 30
GROUP TRAINING
SOLUTIONS
All our courses are available as group training sessions. When
training groups of employees, a tailored in-house solution offers
greater benefits to an organisation.
Benefits of Group Training Solutions:Benefits of Group Training Solutions:Benefits of Group Training Solutions:Benefits of Group Training Solutions:
More affordable price per learner results in cost savings
Material can be customised to address specific needs of a client
Venue of the client’s choice can be used (throughout South Africa
and even Africa). Alternatively, a client can provide their own
venue resulting in further cost savings.
Course is run on the date of the client’s preference.
The duration of a course can be increased to include a Portfolio of
Evidence building session.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 26 of 30
TRAINING DELIVERY METHOD & FEES Venue for scheduled face-to-face training dates: Pretoria, Gauteng
Face-to-Face
Training
eLearning
Online / Live
Interactive
Training delivery method
You will attend training
at a venue
You will have 6 weeks access to the
programme. 2 weeks to go through
the course online on your own and
4 weeks to submit a hard copy of
your Portfolio of Evidence
You will attend a live
interactive training session
online from your cell
phone or computer,
scheduled on a specific
date & time.
Our venue or yours https://elearn.connect-
pscollege.co.za/
Platform: MS Teams/Zoom
Fees include Please note: Pro-Active College is exempt from VAT
Venue, Refreshments,
Lunch, Facilitation and
Learner Manual.
Assessment,
Moderation, SETA
Administration &
Certification where
applicable
6 weeks access to online course
content that includes electronic
learner manual, presentation slides
and tests. Assessment, Moderation,
SETA Administration & Certification
where applicable
Live Facilitation through
Zoom (08:30 – 15:00) &
Courier fees for delivery of
Learner Manual.
Assessment, SETA
Administration &
Certification where
applicable.
Late submission and resubmission fees will be payable for portfolios submitted late
without prior arrangement and approval.
Tools needed
Own transport and
accommodation.
Computer with internet connection
Printed manuals can be bought
Cell phone, Tablet or
Laptop and stable internet
connection
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 27 of 30
PAYMENT METHODS
We accept the following payment methods:
Official government orders
Credit card payments at our head office
Credit card payments on our online store
Credit card payments on our eLearning site
Account name: Pro-Active Public Services College
Standardbank, Centurion 012-645, Account: 410 272 558
Nedbank, Business Pretoria 149-745, Account: 149 721 7709
For e-learning: Visit https://elearn.connect-pscollege.co.za/ to book & pay online or email
government order for voucher to attend eLearning
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 28 of 30
COURSE REGISTRATION FORM
Email: [email protected]
CSD: MAAA0000293 | Tel: (012) 346 6589
Programme Details
Course
Date
Venue/Method Amount R
Learner Details Title Gender Disability Dietary
First Name(s)
Surname
ID number (Attach copy of ID)
Job title
Cell
Organisation Reposonsible for Payment Company /
Organisation
Directorate VAT
Postal
Address
Order number Email
invoice to
Training Co-Ordinator
Name & Surname Email Cell
Terms and Conditions 1. Accurately complete this form in full and in block letters.
2. TO REGISTER: Email your fully completed form, copy of ID and proof of
payment/government order to: [email protected]. If you do not
receive a receipt of registration within 24 hours, please contact us on
email: [email protected]
3. We accept the following methods of payments: Zapper, SnapScan,
Credit card, EFT or government orders.
4. Banking details: Pro-Active Public Services College (Pty) Ltd, Nedbank
Branch: Business Pretoria (149-745)
Account: 149 721 7709
5. Pro-Active College reserves the right to refuse admission where proof of
payment or a government order cannot be shown.
6. Cancellations/Postponements/Substitute learners must be done in writing
(no later than 5 days before the course) to: [email protected].
A cancellation fee may be applicable for costs incurred.
7. In the case of cancellation or postponement of a course, Pro-Active College
will not be liable for any incidental costs such as accommodation or travel
costs that were incurred by a client in relation to the intended course.
8. Pro-Active College reserves the right to change the presentation, content or
facilitator for a course.
APPROVAL OF COURSE REGISTRATION I, the undersigned approving authority, hereby declare that: (1) I have read and understand all the terms and
conditions of this registration; (2) all the information provided in the Course Registration Form is true, correct and
complete; and (3) I studied the course outline and comply with the minimum entry requirements to attend this
programme (4) I have the necessary authority to approve this course registration. I further accept responsibility
for full payment of the registration fee, without prejudice.
Name &
Surname
Job Title
Signature
In line with the Protection of Personal Information (POPI) Act (No 4 of 2013), Pro-Active Public Services College declares that the institution is required
to supply learner information to regulatory bodies (for example SETAs, QCTO, DHET; and will not distribute learner data to any party other than that
required by law or regulation. (2022/2023)
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 29 of 30
REGISTRATION FORM (ODETDP) Email: [email protected] | CSD: MAAA0000293 | Tel: (012) 346 6589
Qualification National Certificate: Occupationally Directed Education Training and Development
Practices: SAQA Qualification ID: 50334 - NQF Level 5
Course Date Course Date
Train the Trainer (Facilitate,
Coach and Mentor)
Design and Develop
Learning Programmes
Assessor Programme
Skills Development
Facilitator (SDF)
Please select
one option:
Mark with X
Normal price: R 43 000 – Invoice & pay after each course
To complete all modules Face-to-Face or Online via Zoom within 12 months
Early Bird Package: Pay in full before commencement of qualification.
To complete all modules face-to-face or Online via Zoom within 12 months: Total: R 38 000
Learner Details
Title
First
Name(s)
Surname
ID number (Attach copy of ID)
Job title Cell
Organisation Reposonsible for Payment Company /
Organisation
Directorate VAT
Postal
Address
Order number
invoice
to
Training Co-Ordinator Name &
Surname
Email Cell
Terms and Conditions 1. Accurately complete this form in full and in block letters.
2. TO REGISTER: Email your fully completed form, copy of ID
and proof of payment/government order to:
[email protected]. If you do not receive a receipt of
registration within 24 hours, please contact us on
email: [email protected]
3. Banking details: Pro-Active Public Services College (Pty) Ltd,
Nedbank Branch: Business Pretoria (149-745)
Account: 149 721 7709
4. Pro-Active College reserves the right to refuse admission where proof of
payment or a government order cannot be shown.
5. Postponements must be done in writing (no later than 5 days before the course)
A cancellation fee may be applicable for costs incurred.
6. In the case of cancellation or postponement of a course, Pro-Active College will
not be liable for any incidental costs.
7. To qualify for early bird package the learner needs to complete all modules
within 12 months and pay the full fee before the first module.
APPROVAL OF REGISTRATION I, the undersigned approving authority, hereby declare that: (1) I have read and understand all the terms and conditions of
this registration; (2) all the information provided in the Course Registration Form is true, correct and complete; and (3) I
studied the course outline and comply with the minimum entry requirements to attend this programme (4) I have the
necessary authority to approve this course registration. I further accept responsibility for full payment of the registration
fee, without prejudice.
Name &
Surname
Job Title
Signature
In line with the Protection of Personal Information (POPI) Act (No 4 of 2013), Pro-Active Public Services College declares that the institution is required to supply learner
information to regulatory bodies (for example SETAs, QCTO, DHET; and will not distribute learner data to any party other than that required by law or regulation.
Pro-Active Public Services College (Pty) Ltd | 012 346 6589 | www.proactivecollege.co.za | Page 30 of 30
CONTACT US
HEAD OFFICE: GAUTENG
Pro-Active House
609 Justice Mahomed Street, Muckleneuk, 0002
Google maps: https://goo.gl/maps/iaL7JsENeWBytoCr8
Private Bag x 38, Lynnwood Ridge, 0040
Telephone Number: +27 12 346 6589
Cell: 083 415 7521
Fax Line: 0866 191 193
Email Address: [email protected]
CSD: MAAA0000293
Online Store: https://proactivecollege.co.za/products/
eLearning: https://elearn.connect-pscollege.co.za/
Website: www.proactivecollege.co.za
Follow us on social media: #proactivecollege
SUPPORT
Quotations: [email protected]
Registrations: [email protected]
Debtors: [email protected]
Assessments: [email protected]
Certification: [email protected]
Accreditation enquiries: [email protected]
Finance & HR office: [email protected]
Empowerment Trust: [email protected]
EMAIL US TODAY FOR A QUOTE
Kobus Jansen van Rensburg
Cell: 076 490 4474
Email: [email protected]
Wilhelm Neumeyer
Cell: 083 415 7521
Email: [email protected]
