TRANSFORMATION TO EVOLUTION IN 10 STEPS… › wp-content › uploads › 2018 › 06 › Milan-Lakhani.… · …“When Digital Transformation is done right, it’s like a caterpillar

© 2018 Konica Minolta, Inc.

TRANSFORMATION TO

EVOLUTION IN 10 STEPS…

Milan S. Lakhani

Head of Strategy &

Business Development

16th

May 2018, Madrid

© 2018 Konica Minolta, Inc.2

Thinking about Konica Minolta


© 2018 Konica Minolta, Inc. © 2018 Konica Minolta, Inc.

Thinking about Konica Minolta…


Who knows this image?

Who knows this guy?


First official photo taken with

selfie stick

Konica Minolta Trivia #1


Hiroshi Ueda – Minolta engineer, filed a patent for selfie

stick 1983

Konica Minolta Trivia #2


The 4th “Industrial Revolution”

Rate o

f C

han

ge

Time

We are here

Source: Tom Friedman, Thank You For Being Late


A history of innovation

1870

Released the

digital printing

system “bizhub

PRESS”

1900

1970

1960

1873

Rokusaburo

Sugiura sets

up Konica

Corporation

1903

Created

“Cherry Hand

Camera”,

Japan’s first brand

name camera

1960

Completed

the

company’s

first copier

“Minolta

Copymaster”

1962

The first pictures of

earth taken from space

with a Minolta Hi-Matic

(during John Glenn’s

‘Friendship 7’ space

flight)

1975

Released the

world’s first

35mm camera

with built-in flash

and AE functions

“C35EF”

1977

The world’s first

finger-measurement

type pulse oximeter

1984

Developed an

ultra-high-precision aspheric

plastic lens

for CD players

1992

Became the first

company worldwide

to receive a Blue

Angel mark in the

field of copying

1980

2000

2017

2003

Konica and Minolta

merge to form Konica

Minolta

2010

2011

Released wireless DR system

“AeroDR” to meet the demands of

an increased digitization in the

healthcare sector and reduce the

amount of x-ray radiation to

patients

2012

Opened the Konica

Minolta Planetarium

“Tenku”, Japan’s second

most popular planetarium

Released

B2+ UV

inkjet press

AccurioJet

KM-1

2014

Launched the

first Business

Innovation

Centre (BIC) in

London

2010

2005

Released the

world’s first

Mammography

to use phase

contrast

technology

2007

Left the photo

and camera

business

2002

Developed Simitri – the

world’s first polymerized

toner with biomass. Along

with economical production

reduces CO2 and NOx

emissions by up to 40%

1990

2016

2015

Launch of

Workplace

Hub Portfolio

1928

Tashima set up

Nichi-Doku

Shashinki

Shoten (later

known as

Minolta Co.)

KMLE

Launched the first Konica Minolta

Labs Europe in

London and Brno


The need for (digital) transformation

TRANSFORM CUSTOMERS BUSINESS

BETTERMENT OF SOCIETY

CREATION OF NEW VALUE

TRANFORM OUR CORPORATE CULTURE

COMPLIMENT PHYSICAL TO

DIGITAL

DEVELOP FUTURE

PORTFOLIO

VisionA digital company with insight into implicit challenges


What is digital transformation?

Incremental

involves digitization of existing

processes and customer experience

Transformative

involves new digital

business models

Disruptive

radical

reinvention

of the existing

business – a

metamorphosis into

something new

Transform

atio

n


Digital transformation – the myths

Digital

transformation

has a finish line

Digital

transformation

as a single

initiative

Digital

transformation is

about becoming

an online

business


Finding the next S-Curve

Revenue

TimeOriginal

strategy

New

growth

strategy

Innovation

opportunity


Business Innovation Centres driven by customer intimacy & open innovation

North America Europe China JapanAsia Pacific


Transformation is driven from the top

Go-to-Market systemBusiness system

by product

VisionA digital company with insight into implicit challenges

A company that continues to

create new value to

business and human societies

SHINKA (evolve)TRANSFORM

BUSINESS UNITS

ONEKONICA

MINOLTA

NursingCare

MedicalCare

Manufacturing

Retail salesDistribution

Office

Mobile objects

ProfessionalPrinting

Performancematerials

Businesstechnologies

HealthcareOptical systemsfor industrial use

2 million customer base

Marketing Services


Organisational ambidexterity

Exploration Exploitation


Growth platforms

INDUSTRY

SOLUTIONS &

OFFERINGS

Hardware,

Software,

Services

INNOVATION

SERVICES

WEARABLE

DEVICES

AUGMENTED

VISION

WORKPLACE OF

THE FUTURE

Smart data (Internet

of Things, Industry

4.0, …), “Next level-

Computing”, Data

analysis

Making the

invisible, visible

How do we

collaborate?

Way of working in

three, five, ten

years?

Targeted

workshops,

business value,

talent management,

client centric

innovation

Konica Minolta is developing new services, technologies and products to assist

customers in improving and innovating their business by utilizing ICT in the

demonstrated areas


Innovation client hierarchy of need

1. Proactively deliver

Innovation focusing on

Business Outcomes

2. Strategically work with

client to Co-Innovate

3. Empower Client to

Innovate

With client

Enabling cilent

For client

For Konica Minolta


Transformation needs cultural change

The best strategy in the world is

doomed to fail unless leaders create

an environment and shape the

culture in which it can succeed.

© 2018 Konica Minolta, Inc.20

Intrapreneurship 2018: Technology Innovation Programme


Attracting new talent: VR meets HR


Attracting new talent: AR/VR meets HR


Strategic models for successful partnership

Open Innovation Network

e.g. Customers, universities, start-ups, government…

Thought Leader Resource Network

e.g. Other companies, consulting firms, think tanks…

Also consider measures for creating an effective partnership

Give and take in relationship with partners: Win | Win


Thought leadership


Step 1: Foster (open)

innovation and

entrepreneurialism


Step 2: Two facets of

digitization


Step 3: Board and

CEO ownership


Step 4: Cultural

change is critical


Step 5: Business

strategy drives

digitization, not

technology


Step 6: Collaborate –

and listen


Step 7: Define new

business models


Step 8: Imagination in

talent acquisition


Step 9: Strategic

alliances and

partnerships


Step 10: Innovative

skills development


Closing quotation…

…“When Digital Transformation is done right, it’s like a

caterpillar turning into a butterfly – but when done wrong, all

you have is a really fast caterpillar.”

George Westerman

Principal Research Scientist, Digital Economy

MIT’s Sloan Center for Digital Business


Contact:Email: [email protected]

LinkedIn: milan-s-lakhani

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TRANSFORMATION TO EVOLUTION IN 10 STEPS… › wp-content › uploads › 2018 › 06 › Milan-Lakhani.… · …“When Digital Transformation is done right, it’s like a caterpillar