Dr Monica TrujilloChief Medical Information Officer

UNITINGCARE HEALTHRegional Director of Medical Services

ST STEPHEN’S, HERVEY BAY

Christine GilesChief Executive Officer

PORTLAND HOSPITAL

Libby Owen-JonesClinical Systems Project Director

AUSTIN HEALTH

Dr Thomas Payne MDMedical Director, IT Services

UW MEDICINE UNIVERSITY OF WASHINGTON

Benefits of attending Preventing medication errors

to improve medication safety

Ensuring system design enables integration and interoperability

Engaging clinicians to ensure end user buy-in

Remaining patient centred to achieve positive patient safety outcomes

Key Speakers

Transitioning to eMedication Management Systems 15th & 16th September 2015, Victoria University Convention Centre, Melbourne

Implementing eMM to drive improvements in medication safety

phone +61 2 9239 5785 fax +61 2 8188 1761 dssales@criterionconferences.com

Register 3 delegates at the ‘standard price’ & bring a 4th delegate FREE!

Attend our closed door CIO Forum Limited complimentary places for strategic CIO roundtable. Apply now to avoid disappointment.

Spaces are limited, book early to avoid missing out!> see inside for more

Pre & Mid conference workshops

How to get started with eMM implementationHow to achieve clinician engagement

A

B Media Partners

WorkshopsPractical guidance to help you implement eMM in your organisation

SAVE $100 when you register & pay by 14th August 2015*

How to achieve clinical engagementMid Conference Workshop B Tuesday 15th September, 5:30pm – 8:30pm

Getting clinicians on board is possibly the most crucial element of taking the eMM journey. The whole project can fall apart if you don’t have your key stakeholders and end users decision support from square one. You need the clinical community bought in, strengthening the clinical user interface and ensuring a user friendly system is critical so consulting and designing systems with the end user in mind is fundamental. While you are constrained by what your software provider can offer, you need to keep the end user in mind, the systems needs to be intuitive and user friendly. While the CIO and Chief Pharmacist are driven by stock and cost and addressing interfacing with other systems, the eMM system needs to hit the clinician sweet spot too.

This interactive workshop will cover the following key issues:• Demonstrating the benefits for medication safety• Consulting and communicating changes to those involved right across

prescription, dispensing and administration• Electronic system support and staff training • Getting change management right to prevent change fatigue• Delivering a good user experience for the clinician• Establishing good governance for meds management• Ensuring staff feel that eMM is at the core of everything they do

Your workshop leader:

Sepehr Shakib Director Clinical Pharmacology Royal Adelaide Hospital

How to get started with eMM implementation Pre Conference Workshop A Monday 14th September, 5:30pm – 8:30pm

Where do you start with implementing eMM? How do you start the planning process? What needs to change first? This workshop is designed to provide practical advice on the preparation needed to implement eMedication management systems, taking you through the step by step journey, offering insights into milestones defining the case for using eMM.

Attend this workshop to learn:• How to manage competing interests in design• Challenges and benefits of taking this journey• Minimising risks by addressing system integration and system

interoperability• Designing what works for your hospital• How projects go wrong and the factors of influence• Securing and keeping stakeholder engagement • Planning and operationalising change management stages• Preparing the leaders for the challenge

Your workshop leader:

Cheryl McCullagh Director of Clinical Integration Sydney Children’s Hospitals Network

CIO Lunch ForumEXCLUSIVE Strategic roundtable event for Chief Information Officers Tuesday 15th September, 1:00pm – 3:30pm

To register, call us on +61 2 9239 5785

This discussion forum is specifically designed for Chief Information Officers, running alongside the main conference as a ‘Chatham House Rules’ round table group discussion. The CIO Forum provides the opportunity for one of the most crucial stakeholders in the eMM journey to come together to share experiences, exchange ideas, network and learn from each other and the implementation of eMM in neighbouring hospitals or neighbouring states. This is a closed door informal round table and working lunch in a trusted environment with peers and colleagues working across eMM implementation.

Key areas for discussion:• Making the business case for eMM implementation – how do we ensure

we achieve ROI on our eMM investment? • Ensuring systems design enables integration and interoperability with

existing systems• Demonstrating the benefits of eMM• Improving the clinical user interface and achieving clinician buy in

There are limited places for this session, so to avoid disappointment book your place now.

How To Register

Team DiscountsRegister 3 delegates at the ‘standard price’ & bring a 4th delegate FREEPlease note that the standard price will be charged for team discounted registrations, early bird prices are not available for registrations utilising team discounts. Delegates must be registered at the same time from the same organisation in order to receive the team discount. For larger group bookings call us on +61 2 9239 5785 to find out how you may qualify for greater discounts.

Venue AccommodationVictoria University Convention CentreLevel 12, 300 Flinders StreetMelbourne VIC 3000Ph: +61 3 9919 1012

Delegate DetailsPlease complete: (Please photocopy for additional delegates)DELEGATE ONE

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CancellationsShould you be unable to attend, a substitute delegate is welcome at no extra charge.The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.

Privacy Policy:Any information provided by you in relation to this conference is being collected by CriterionConferences ABN: 50 878 562 414 and will be added to our database with the primary purposeof contacting you with regards to ongoing research, product development and providing youwith information about future Criterion Conferences products and services. If you do not wishto be contacted for these purposes, please tick here when you fax back your registration.We may also share information from our database with other professional organisations(including our event sponsors) to promote relevant services. Please tick here if you do notwant your details to be passed on and send this form back to us. Changes to Conference and Agenda:Criterion Conferences reserves the right to alter the programme without notice and is not responsible for any loss or damage or costs incurred as a result of substitution, alteration, postponement or cancellation of any event.

Event Prices

If there is a package you require that is not mentioned above, please contact us and we willbe happy to provide you with a quote. GST is charged at 10%. Registration fee includeslunch, refreshments and conference documentation. Please contact us for any special dietaryrequirements. Full payment must be received prior to the conference to ensure admission.Delegates may not “share” a pass between multiple attendees. Workshop attendees must alsoregister for the conference. *Early bird prices subject to availability.

CIO Lunch Forum - Bring your CIO for FREE

Bring your Chief Information Officer for FREE when you register at the ‘standard price’ for the conference - Limited places available. Email customercare@criterionconferences.com to secure their spot. See page 5 for more details on the CIO Lunch Forum.

How To Pay

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Registration Page

Criterion Conferences ABN number: 50 878 562 414

Transitioning to eMedication Management Systems15th & 16th September 2015, Melbourne

aqua

.380

5

Rendezvous Grand Hotel, Melbourne328 Flinders Street, Melbourne VIC 3000Please quote “CRITERIONCON” to receive your discounted accommodation rate!Ph: + 61 3 9250 1888

Account Name: Criterion Conferences Pty LtdBranch: Broadway, NSW, AustraliaAddress: SHOP LG 4/5 THE BROADWAY S/C, Broadway, NSW 2007, Australia

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2 Day Conference $1699 + GST = $1868.90SAVE $400

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To register phone +61 2 9239 5785 fax +61 2 8188 1761 dssales@criterionconferences.com

Plus key contributions from:

Tony AbbenanteDepartment of Health Victoria

Dr Robin ManneHealth NSW

Sepehr ShakibRoyal Adelaide Hospital

Bhavini Patel Royal Darwin Hospital

Kate RichardsonSt Vincents Hospital

Barry JenkinsFiona Stanley Hospital

Dr Ian CoombesRoyal Brisbane and the Womens Hospital

Silvia FazekasSouth Eastern Sydney Local Health District

Cheryl McCullaghSydney Childrens Hospital Network

Sue KirsaPeter MacCallum Cancer Centre

Angela RyaneHealth NSW

Rosemary BurkeConcord Repatriation General Hospital

SAVE $400 when you register & pay by 19th June 2015*

This conference will address how to:• Prevent medication errors and adverse drug events to

improve patient safety• Get system design right to ensure integration and

interoperability with existing systems • Close the medications loop through eMM implementation• Improve the clinical user interface, sell the vision and

achieve clinician buy in• Remain patient centred to achieve positive patient safety

outcomes

Implementing eMM to drive improvements in medication safety Hospitals across Australia are beginning to think about the transition towards the implementation of eMedication management eMM. While all are at various stages of maturity in this implementation there is always a crucial focus on improving patient safety. With the national NSQHS standards fully established the need to meet standard 4 – medication safety is critical.

Processes and systems need to be in place to evidence safe medication management. The use of eMedication management systems enables a clear process of medication dispensing and a greater ability to track data and compliance with the medication safety standard. There are obvious benefits to implementation, to improve patient safety and drive organisational efficiency; but most importantly to prevent medical errors and improve administration of drugs and information flow.

• Chief Information Officers • Directors of Pharmacy • Chief Medical Officers • Directors of Clinical Services

• Directors of Nursing and Nurse Unit Managers

• Quality and Safety Managers

Sponsorship opportunities

We work closely with corporate partners to create unique and innovative tailored sponsorship packages that best meet your specific marketing, business development and corporate entertainment objectives.

Contact Andrew Hodder on +61 2 9239 5745 or andrew.hodder@criterionconferences.com and find out how you can make your mark on this industry.

Who will attend?

Day 1 Tuesday 15th September, 2015

8:00 Registration, coffee & networking

8:30 Welcome & opening remarks from the Chair

Dr Robin Mann, eMM Program Director, eHealth NSW

Improving medication safety through eMM

10:00 NSW eMM journey update: The part eMedication management can play in preventing adverse drug events

• Understanding what the problem is and why it is occurring• What are the ways around it? Where are the solutions?

Dr Robin Mann, EMM Program Director eHealth NSW

11:00 Morning tea & networking

12:15 Using eMM systems in the context of the NSQHS standards• Insight into audits undertaken, new implementations and error

reduction strategies • Strategies to address high risk and IV medicines• Interoperability of clinical systems for VTE and antimicrobial stewardship• Achieving criteria signoff while ensuring sustainability and improvement

Kate Richardson, eMedications Pharmacist St Vincent’s Hospital

1:00 Networking lunch

2:00 Preventing errors & making the system safer• Lessons learnt from the first NSW pilot site • Improving safety and efficiency• Balancing safety and alert overload

Rosemary Burke, Director of PharmacyConcord Repatriation General Hospital

Integration & interoperability of systems2:40 Are we there yet? From paper to integrated eMM in the

context of the greater eMR• Cultural stages of eMR change• Sharing the safety benefits and getting the dosage right • Clinical champion trainees and workforce and workflow redesign

Cheryl McCullagh, Director of Clinical Integration Sydney Childrens Hospital Network

3:30 Afternoon tea and networking

4:00 Implementing transformative change to full electronic medication prescribing, dispensing & administration

• Automating clinical care activities from prescribing to medication administration and data sharing to improve access to patient data

• Staff training to ensure a smooth transformational change process• Business continuity planning and building risk management into the

change process • What are the next steps? How do you use the data and incorporate

the patients?

Libby Owen-Jones, Clinical Systems Project Director, Austin Health

4:40 Building the foundations for an integrated medications solution

• Implementing the NSW electronic Record for Intensive Care Program (eRIC) • Improving patient care and clinician satisfaction through effective clinical

decision support

Angela Ryan, ICCIS Program Manager – Design Stream, eHealth NSW

5:20 Closing remarks from the Chair & close of Day One

CIO INTERACTIVE PANEL11:30 eMM – Why bother?

• Selling the vision, securing funding and decision maker approval• Demonstrating organisational efficiency potential• Evidencing potential for increased safety and governance of systems

10:40 SPEED NETWORKING

KEYNOTE8:40 Information Technology (IT) & patient safety:

Successes, promise & pitfalls to avoid• Using IT to improve safety and quality of care • Optimising IT tools for medication safety • Making care more efficient with EMR

Dr Thomas Payne MD, Medical Director, IT Services University of Washington

KEYNOTE9:20 Victoria eMM journey update

• The vision for the future of eMM in Victoria• How can this improve work flow and information sharing from hospital

to GP and Allied health professionals

Tony Abbenante, Manager System Integration & ICT Lead Department of Health Victoria

Mid Conference Workshop B commences See page 5

Day 2Wednesday 16th September, 2015

SAVE $200 when you register & pay by 17th July 2015*

8:00 Welcome, coffee & networking

8:30 Opening remarks from the Chair

Dr Ian Coombes, Director of Pharmacy, Royal Brisbane and Womens Hospital &Adjunct Associate Professor, School of Pharmacy, University of Queensland

Implementation – eMM journey best practice showcase

10:10 Lessons learnt from a 10 year journey to implement in the NT• Addressing the risks associated with eMM• Demonstrating the patient safety outcomes• Integrating access to meds information across primary care and in-hospital

Bhavini Patel, Director of Pharmacy, Royal Darwin Hospital

10:55 Morning tea and networking

11:25 Insights from development of the national in patient medication chart – 30 +10

• Lessons learned from prescribing error analysis • National in-patient safety medication chart development• Driving forward data analysis and benchmarking to improve auditing• Facilitating training and development for safe prescribing and

medication management

Dr Ian Coombes, Director of Pharmacy, Royal Brisbane and Womens Hospital & Adjunct Associate Professor, School of Pharmacy, University of Queensland

12:10 Integrating automated dispensing robots in a closed system• Lessons learned from early implementation for chemotherapy through to

second generation• Using storage and picking system to improve drug accountability

Sue Kirsa, Director of Pharmacy, Peter MacCallum Cancer Centre

12:50 Closed Loop Medicines Management: The vision & journey in a new acute care hospital

• What are the design considerations and factors which influence selection of eMM solutions

• The complexity and challenge of medicines automation implementation• Effective governance, ownership and change management for a

successful implementation

Barry Jenkins, Chief Pharmacist, Fiona Stanley Hospital

1:30 Networking lunch

Achieving clinical engagement2:30 Working across medical, pharmacy & nursing to improve

medication management across the continuum of care• Undertaking closed loop eMM• eMM as part of a patients integrated EHR• Increasing patient safety & reducing adverse events

Christine Giles, Chief Executive Officer, Portland Hospital

3:10 How to make friends with clinicians & influence them to be better prescribers

• Designing intuitive systems that are user friendly• Examples of successes and failures in implementing e-prescribing• Delivering a good user experience for the clinician

Sepehr Shakib, Director of Clinical Pharmacology, The Royal Adelaide Hospital

3:50 Afternoon tea & networking

4:50 Using staff education & training to leverage medication safety aspects of eMM systems

• eMM training challenges and opportunities • Increasing awareness of system features to improve handling of meds • Ensuring clear accountability and transparency during administration

Silvia Fazekas, eMEDs Project Manager South Eastern Sydney Local Health District (SESLHD)

5:30 Closing remarks from the Chair & close of Conference

HYPOTHETICAL INTERACTIVE DISCUSSION4:20 How can we prevent medication errors?

• What will medication safety look like in 10 years’ time?• Recognising the impact of medication errors• What processes are being put in place to mitigate risk?

KEYNOTE9:25 Closed loop medication: Making it happen for

the hospital & the clinician• Insights from the first fully digitally integrated hospital in Australia• Lessons learned in clinical medication safety• Partnering with your clinicians – the only way to do it

Dr Monica Trujillo Chief Medical Information OfficerUnitingCare Health Regional Director of Medical ServicesSt Stephen’s, Hervey Bay

KEYNOTE8:40 Linking research & the clinical environment to

progress the journey from paper to electronic• Fit for purpose - implementing clinical decision support - to what

purpose and does it fit?• Learning from experience, integrating research and clinical care• Alert or fatigued, dealing with drug interactions

Associate Professor Matt Doogue, Clinical PharmacologistChristchurch Hospital, Otago University