TRANSPORTATION DISADVANTAGED LOCAL …The Transportation Disadvantaged Local Coordinating Board will meet at 10:00 AM, or immediately following the public hearing, on Thursday, November

TRANSPORTATION DISADVANTAGED LOCAL COORDINATING BOARD (TDLCB)

Bob McPartlan, FDC&F Representative Leonard Edwards, FACA Representative Patricia Chesnut, Public Education Representative Joel Herman, VA Representative Wibet Hay, FDOT Representative Dalia Dillon, FDEA Representative Dr. Harry Hurst, Citizen's Advocate Milagros Chervoni FAHCA Representative Vacant, Senior Community Representative Catherine Viggiano, FDVR Representative William Parden, Disabled Representative Vacant, Citizen's Advocate Jay Lundy, Career Source Research Coast Rep. Vacant, Children at Risk Representative Darlene Silverstein, Medical Community Representative

Bob Solari, Chairman

AGENDA

The Transportation Disadvantaged Local Coordinating Board will meet at 10:00 AM, or immediately following the public hearing, on Thursday, November 17, 2016 in Conference Room Bl-501, County Administration Building B, 1800 27th St., Vero Beach, FL.

1. Call to Order 2. Approval of minutes of the August 25, 2016 meeting

Unfinished Business None

New Business 3. TDLCB Chairman's Report 4. Planning Status Report

5. Community Transportation Coordinator Status Report 6. Review of Progress Report and Reimbursement Invoice #1 for the 2016/17 Planning Grant 7. Review of Transportation Disadvantaged Annual Operating Report for FY 2015/16 8. Selection of CTC Evaluation Subcommittee Members Other New Business 9. Adjournment

Note: The next meeting of the Transportation Disadvantaged Local Coordinating Board, will be held

on February 23, 2017 at 10 AM, Conference Room B1-501, County Administration Building B, 1800 27th

St., Vera Beach, FL.

To view the TDLCB Agenda packet on-line please go to the following link: http ://www.ircgov. com/Boards(TDLCB/2016/agendas(TDLCB11172016A.pdf

F.'.COmmunityDinjcpm.,t\Uur: J.iPO\MNtlf1p\TDL.CI\l016\11·17-16"_~1ndl.d~

If you have any questions concerning the items on this agenda, please contact MPO staff at {772) 226-1455. Anyone who may wish to appeal any decision which may be made at this meeting will need to ensure that a verbatim record of the proceeding is made, which includes the testimony and evidence on which the appeal is based. Anyone who needs a special accommodation forth is meeting must contact the County's Americans with Disabilities Act {ADA) Coordinator at 772 226-1223 at least 48 hours in advance of the meeting.

For complaints, questions or concerns about civil rights or nondiscrimination; or for special requests under the American with Disabilities Act, please contact: Phil Matson, Title VI Coordinator at (772) 226-1455 or [email protected].

Except for those matters specifically exempted under State Statute and Local Ordinance, the Committee shall provide an opportunity for public comment prior to the undertaking by the Committee of any action on the agenda. Public comment shall also be heard on any proposition which the Committee is to take action which was either not on the agenda or distributed to the public prior to the commencement of the meeting. Public participation is solicited without regard to race, color, national origin, age, sex, religion, disability or family status. Persons who require special accommodations under the Americans with Disabilities Act or persons who require translation services (free of charge) should contact Phil Matson at (772) 226-1455 or [email protected] at least seven days prior to the meeting.

TRANSPORTATION DISADVANTAGED LOCAL COORDINATING BOARD

MINUTES FOR AUGUST 25, 2016

The Indian River County (IRC) Transportation Disadvantaged Local Coordinating Board (TDLCB) met at 10:00 a.m. on Thursday, August 25, 2016 in Building B, Conference Room B1-501 of the County Administration Complex, 1800 27th Street, Vera Beach, Florida.

Present were Chairman Bob Solari, Commissioner, District 5; William Lundy Parden, Disabled Representative; Marie Dorismond, Florida Department of Transportation (FOOT) Representatives (arrived at 10:13 a.m.); Milagros Chervoni, Florida Agency for Health Care Administration (FAHCA); Cathy Viggiano, Florida Department of Education (FOE) Representative; Joel Herman, Florida Department of Veterans' Affairs Representative; Bob McPartlan, Florida Department of Children and Family Services (FDCFS) (arrived at 10:10 a.m.); Dr. Harry Hurst, Citizen Advocate Representative; Dalia Dillon, Florida Department of Elderly Affairs Representative; Jay Lundy, Regional Workforce Development Board and Wendy Grow, Florida Association for Community Action (FACA) I Economic Opportunities Council (EOC) Representative (arrived at 10:13 a.m.).

Absent were Darlene Silverstein, Medical Community Representative (excused) and Patricia Chesnut, Public Education Representative (unexcused).

Present were IRC staff: Phil Matson, Metropolitan Planning Organization (MPO) Staff Director; Brian Freeman, MPO Senior Planner and Misty L. Pursel, Recording Secretary. Also present were Karen Deigl, President and CEO, and Chris Stephenson, Transportation Operations Manager, Senior Resource Association (SRA.

Call to Order

Chairman Solari called the regularly scheduled TDLCB meeting to order at 10:00 a.m.

Approval of Minutes of the May 26, 2016 Meeting -Action Required

ON MOTION BY Ms. Viggiano, SECONDED BY Mr. Parden, the Board voted unanimously (8~0) to approve the minutes of May 26, 2016 as presented.

TDLCB Chairman's Report- No Action Required

There was no report.

Planning Status Report- No Action Required

Brian Freeman, MPO Senior Planner announced the South County Hub would be moved to the newly opened lntergenerational Recreation Center ("IG Center"); 1590 9th St

TDLCB-Unapproved 1 August 25, 2016 F:\Community Development\Users\MPO\Meetings\TDLCB\2016\11-17-16\TDLCB 8 25 16.doc

SW, Vero Beach, the week of August 29, 2016. He said the routes currently at the Winn Dixie shopping center on Oslo Road would transfer to the IG Center.

Community Transportation Coordinator Status Report- No Action Required

Karen Deigl, President and CEO, SRA reviewed the TDLCB Quarterly report, from May to July, 2016, a copy of which is on file in the Commission Office.

Ms. Deigl pointed out beginning July 1, 2016 SRA extended hours of the Community Coach by providing service on Sundays. She explained SRA received Transportation Disadvantaged dollars (TO Dollars) and the dollars were not utilized. She continued because the GoLine was not running at all, except over on the beach, a circulator route, offering the Community Coach on Sundays, the rider would be considered a TO rider, even though they may be Americans with Disabilities Act (ADA) trips on other days.

Ms. Deigl handed out a copy of the 'TD After Hours" and explained another program available to enhance accessibility and mobility for TD riders and/or anyone at gap times. She continued the program being reviewed was to enhance mobility not only for TD riders, but to maximize the mobility for a number of different riders, such as someone working who may end their shift at 11 o'clock in the evening when the GoLine was closed.

Ms. Deigl mentioned there were additional grant dollars, $1 .7 Million Dollars given to the Commission for TD, which could be awarded to Community Transportation Coordinators, such as SRA, for these types of mobility programs. She reminded the Board the Goline operated from 6 o'clock in the morning until 7 o'clock in the evening, with no public transportation services available from 7 o'clock in the evening until 6 o'clock in the morning. She explained to fill this gap, SRA was reviewing the coordination of systems with outside sources such as Uber, Lyft, Stellar Transportation (private company out of Melbourne), who provided stretcher or dialysis capabilities, and All County Ambulance.

Ms. Deigl explained SRA would be developing a limited program for certain persons who would be able to prove employment, or entail certain medical requirements. She further explained the program would work with the person in need of transportation, who would contact SRA for the trip and then SRA would make arrangements with the outside vender of choice, with that vendor billing SRA once a month for that trip.

Mr. Bob McPartlan arrived at 10:10 a.m.

Ms. Deigl stated the grant was required to be submitted by October 11 , 2016, with the funds, should SRA receive approval, being available on January 1, 2017, with the first allotment of funds needing to be utilized by June, 2017, very much like a pilot program.

Ms. Wendy Grow and Milagros Chervoni arrived at 10:13 a.m.

TDLCB-Unapproved 2 August 25, 2016 F :\Community Deve lopment\Use rs\M PO\M eeti ngs\ TDLC B\2016\ 11-17 -16\TD LC B 8 25 16. doc

Review of Progress Report and Reimbursement Invoice #4 for the 2015/2016 Planning Grant- Action Required

Mr. Freeman summarized his memorandum dated August 16, 2016 regarding the expenditures in the amount of $9,367.55, and quarterly progress report from April 1, 2016 to June 30, 2016, a copy of which is on file in the Commission Office.

Mr. Freeman reminded the Board in accordance to the MPO Resolution 99-02, the MPO Staff Director may approve the submission of the report and invoice, provided the Director reports the action taken to the Metropolitan Planning Organization. He said in order to comply with State of Florida Commission for the Transportation Disadvantaged (CTD) deadlines, the report and invoice were submitted to the CTD on July 22, 2016.

ON MOTION BY Mr. Hurst, SECONDED BY Mr. McPartlan, the Board voted unanimously (11-0) to ratify the submittal of the Planning Grant and Invoice #4.

Review of Actual Expenditures Report- Action Required

Mr. Freeman presented and summarized the "Actual Expenditure Report Form", a copy of which is on file in the Commission Office.

ON MOTION by Mr. McPartlan SECONDED by Mr. Herman, the Board voted unanimously (11-0) to approve and submit the Actual Expenditures Report to the State Commission.

Consideration of the 2016 Transit Development Plan (TOP) Annual Update- No Action required

Mr. Brian Freeman provided a PowerPoint presentation titled "TOP Annual Update 2016", a requirement for funding through the Florida Public Transit Block Grant (PTBG) program from Florida Department of Transportation and summarized his memorandum, with attachments, dated August 10, 2016, a copy of both are on file in the Commission Office. He provided information on and discussed the Transit Development Plan, the Goline Ridership, Service Improvements, Past Year's Accomplishments, the Ten Year Program, the Main Transit Hub, and the North County Transit Hub.

Other Matters

Dr. Hurst reminded the Board members as the annual CTC evaluation approaches, a lot of the information provided at this meeting could be utilized for the evaluation report.

Adjournment

There being no further business, the meeting adjourned at 10:40 a.m.

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Transportation Report- 2016 Prepared: November 9, 2016 By Chr;s Stephenson, Transportat;on o;rector

---·-· ·----~-~-----~-·~-------

Community Coach

• Ridership for the months of August-October was 10,081 passenger trips • There were 0 ADA denials for trips • Community Coach on time performance was: 88% on time

o According to the FTA anything over 75% is Excellent • Of the 10,081 trips SRA provided:

o 5,893 were to Medical Appointments o 3,188 were Shopping trips in Vero Beach or Sebastian o 112 were to Nutrition Sites o 888 were to Adult Day Care

• There were 122 applications for Community Coach received in May- July • 109 were approved • 13 were denied

Go line

• Ridership for August-October was 196,448 passengers o 2,872 of the t rips were regional trips to/from St. Lucie County (Route 15)

• Phase V of Shelter Program o CR 510@ 64th avenue: Route 9- Completed o 2 Shelters South County Park (Inter-generational facility): Routes 6, 7, 14 & 15 o Vero West: Route 13- Completed o Indian River County Courthouse -Route 2 o Chick-fil-a SR 60: Routes 2 and 13-Completed o Family Dollar at 43rd avenue and 45th street: Route 8-Completed

Phone Information

• SRA Transit answered 14,724 phone calls • Customer care agents averaged 160 phone calls a day • 58 seconds was the average wait time for callers (including the recording)

Accidents

• 1 chargeable accidents in August-October 2016 • No injury to passengers or motorists

Complaints

• In August-October 2016, 72 complaints were called in o 55 were not valid o 17 were valid o Of the 17 valid complaints:

• 3 were about reckless driving • 4 was about speeding • 2 were about a passenger being left at a bus stop • 8 were about poor customer service

INDIAN RIVER COUNTY, FLORIDA

MEMORANDUM

TO: Transportation Disadvantaged Local Coordinating Board Members

. ...46 THROUGH: Stan Boling, AICP

FROM:

DATE:

Community Development Director

Phillip J. Matson, AICP()v'\ MPO Staff Director Vl \

Brian Freeman, AICP (3f Senior Transportation Planner

November 8, 2016

SUBJECT: Review of Progress Report and Reimbursement Invoice #1 for the 2016/17 Planning Grant

It is requested that the data herein presented be given formal consideration by the Transportation Disadvantaged Local Coordinating Board at its regular meeting of November 17, 2016.

DESCRIPTION AND CONDITIONS

It is required, as part ofthe Transportation Disadvantaged (TD) Planning Grant contract between the Indian River County Metropolitan Planning Organization (MPO) as the Designated Official Planning Agency (DOPA) and the State of Florida Commission for the Transportation Disadvantaged (CTDL that periodic progress reports and reimbursement invoices be submitted. To comply with the CTD's requirements, staff has prepared a progress report and invoice for the period from July 1, 2016 to August 31, 2016.

The attached invoice and progress report represent the first quarter ofthe 2016/17 planning grant period. This progress report and applicable finished products, such as the Local Coordinating Board (LCB} meeting agenda items, CTC reports, etc., are required to accompany all reimbursement invoices.

Attached is a copy of invoice #1 and the quarterly progress report. This report, along with the appropriate supporting documents, will be submitted to the CTD upon MPO/DOPA approval.

F: \Community Developme nt\Users\MPO\Meetings\ TDLCB\2016\11-17-16\Progress Staff Report.doc:x 1

RECOMMENDATION

The staff recommends that the TDLCB approve the Planning Grant Progress Report and Invoice #1, and direct staff to forward the report and invoice to the MPO/DOPA for its concurrence prior to submittal to the state CTD.

Attachment

1. Progress Report and Reimbursement Invoice #1, 2016/17 Planning Grant.

F:\Co mmunity Development\Users\M PO\Meetin gs\ TDLCB\2016\11-17 -16\Progress Staff Report. do ex 2

PLANNING RELATED GRANT AGREEMENT TASKS QUARTERLY PROGRESS REPORT

Designate Official Planning Agency: Indian River County MPO

County: Indian River

Reporting Period: 07/01/2016 to 09/30/2016

I. Program Management

Invoice#: 1

Contract #:GOC53

A When necessary and in cooperation with the local coordinating board, solicit and recommend a community transportation coordinator, in conformity with Chapters 287 and 427, Florida Statutes. Such recommendation shall be presented to the Commission by Planning Agency staff or their designee. (Task 2)

At its August 22, 2013 meeting, the TDLCB approved the new five-year Memorandum of Agreement (MOA) for the Senior Resource Association to continue in its capacity as the Community Transportation Coordinator (CTC) for Indian River County.

B. Develop and maintain a process for the appointment and reappointment of voting and nonvoting members to the local coordinating board (LCB). (Task 3)

Consistent with the requirements of Rule 41-2, FAC, the county maintained its TDLCB appointment and reappointment process.

C. Prepare agendas for local coordinating board meetings consistent with the Local Coordinating Board and Planning Agency Operating Guidelines. Ensure that operator payments are addressed as a standard agenda item. (Task 3)

During the Reporting Period, staff prepared the agenda and agenda items for the August 25, 2016 TDLCB meeting.

D. Prepare official minutes of local coordinating board meetings (regardless of a quorum) and submit an approved copy along with the quarterly report to the Commission. For committee meetings, prepare minutes in the form of a brief summary of basic points, discussions, decisions, and recommendations to the full board. Keep records of all meetings for at least five years. (Task 3)

For the Reporting Period, official minutes for the August 25, 2016 TDLCB meeting were prepared.

E. Provide at least one public hearing annually by each local coordinating board, and assist the Commission, as requested, in co-sponsoring public hearings. This public hearing must be in addition to the local coordinating board meetings. It may, however, be held in conjunction with the scheduled local coordinating board meeting (immediately following or prior to the local coordinating board meeting).(Task 4)

No Activity During the Reporting Period

ATTACHMENT l

F. Provide staff support for committees of the local coordinating board. (Task 3)

Staff support was provided as needed. Staff closely worked with and supported the CTC evaluation sub-committee.

G. Develop and update annually by-laws for local coordinating board approval. Approved by-laws shall be submitted to the Commission. (Task 5)


H. Develop, annually update, and implement local coordinating board grievance procedures in accordance with the Commission guidelines. Procedures shall include a step within the local complaint and/or grievance procedure that advises a dissatisfied person about the Commission's Ombudsman Program. A copy of the approved procedures shall be submitted to the Commission.(Task 6)


I. Provide the Commission with a current membership roster and mailing list of local coordinating board members. The membership roster shall be submitted with the first quarterly report and when there is a change in membership. (Task 3)

TDLCB membership list was updated as needed.

J. Provide public notice of local coordinating board meetings and local public hearings in accordance with the Coordinating Board and Planning Agency Operating Guidelines. (Task 3)

Public notices were provided. For the Reporting Period, the TDLCB meeting date was published in the local newspaper in August 2016.

K. Review and comment on the Annual Operating Report for submittal to the local coordinating board, and forward comments/concerns to the Commission for the Transportation Disadvantaged. (Task 7)


L. Review the transportation disadvantaged service plan, and recommend action to the local coordinating board. (Task 1)


M. Report the actual expenditures of direct federal and local government transportation funds to the Commission for the Transportation Disadvantaged no later than September 15th. (Task 8)

The report of actual expenditures was reviewed by the TCLCB at its August 25, 2016 meeting.

II. Service Development

The planning agency shall develop the following service development items.

A. Jointly, with the community transportation coordinator and the local coordinating board, develop the Transportation Disadvantaged Service Plan (TDSP) by preparing the planning section following Commission guidelines. (Task 1)


B. Encourage integration of "transportation disadvantaged" issues into local and regional comprehensive plans. Ensure activities of the local coordinating board and community transportation coordinator are consistent with local and state comprehensive planning activities including the Florida Transportation Plan.

Staff ensured integration of "transportation disadvantaged" issues into planning documents. Staff also ensured activities of the TDLCB and the CTC were consistent with local and state comprehensive planning activities.

C. Encourage the local Community Transportation Coordinator to work cooperatively with regional workforce boards established in Chapter 445, Florida Statutes, and provide assistance in the development of innovative transportation services for welfare transition program.

Staff encouraged the CTC to work with local WAGES coalition.

Ill. Technical Assistance, Training, and Evaluation

The planning agency shall provide technical assistance and training for the local coordinating board, and shall assist the local coordinating board in monitoring and evaluating the community transportation coordinator.

A. Provide the local coordinating board with quarterly reports of transportation disadvantaged planning accomplishments and expenditures as outlined in the planning grant agreement and any other activities related to the transportation disadvantaged program including but not limited to consultant contracts, special studies, and marketing efforts. (Task 9)

For the Reporting Period, the TDLCB was provided with quarterly reports of TO planning accomplishments and activities.

B. Attend at least one Commission-sponsored training, including but not limited to, the Commission's quarterly regional meetings, the Commission's annual training workshop, or other sponsored training. (Task 1 0)


C. Attend at least one Commission meeting each year within budget/staff/schedule availability.


D. Notify Commission staff of local transportation disadvantaged concerns that may require

special investigations.

Planning Staff coordinated with the CTD staff as needed.

E. Provide training for newly-appointed local coordinating board members. (Task 3)


F. Provide assistance to the community transportation coordinator, purchasing agencies, and others, as needed, which may include participation in, and initiating when necessary, local or regional meetings to discuss transportation disadvantaged needs, service evaluation and opportunities for service improvement.

Planning staff coordinated with the CTC on a regular basis and provided technical assistance as needed.

G. To the extent feasible, collect and review proposed funding applications involving "transportation disadvantaged" funds consistent with Chapter 427, Florida Statutes, and Rule 41-2, Florida Administrative Code, and provide recommendation to the local coordinating board.

Applicable TO funding applications completed and submitted to the appropriate agencies.

H. Ensure the local coordinating board conducts, at a minimum, an annual evaluation of the community transportation coordinator. The local coordinating board shall evaluate the coordinator using the Commission's Evaluation Workbook for Community Transportation Coordinators and Providers in Florida (at a minimum, using the modules concerning Competition in Use of Operators, Cost-Effectiveness and Efficiency, and Availability of Service) and local standards as defined in the Transportation Disadvantaged Service Plan. (Task 2)


l. Assist the Commission for the Transportation Disadvantaged in joint reviews of the community transportation coordinator.


J. Ensure the local coordinating board annually reviews coordination contracts to advise the Coordinator whether the continuation of said contract provides the most cost effective and efficient transportation available, consistent with Rule 41-2, Florida Administrative Code.

Coordination contracts have been reviewed by the TDLCB as needed.

K. Implement recommendations identified in the Commission's Quality Assurance Performance Evaluation reviews.


IV Special Considerations by Planning Agency:

N/A

V Special Considerations by Commission:

N/A

/:3 11/8/2016 Date

Brian Freeman. AICP Typed name of Individual Submitting Report

BILL TO:

Commission for the Transportation Disadvantaged

605 Suwannee Street, MS 49 Tallahassee, FL 32399-0450

~ram.

Indian River County MPO 1801 27th Street

Vero Beach, FL 32960 Tel: (772)226-1990

INVOICE

Invoice Numb6r: 1 --------------------~ lnvoiceDate: 11 /8/2016

---------------------Vendor FEID Number: 59600067 4 --------------~~~~

Execution Contract Dates of Services Date Project#

7/1/2016-9/30/2016 7/1/2016 19363011401

o/o of Task cummulative complete YTD% of

Budgeted total % of task this billing Task TASK Amount prev billed period complete

l:TDSP $ 3,703.28 N/A 0% 0.0%

2: CTC eva! or selection $ 3,267.60 N/A 0% 0.0%

3: LCB mtgs $ 8,713.60 N/A 25% 25.0%

4: Public Hearing $ 871.36 N/A 0% 0.0%

5. By-Laws $ 871.36 N/A 0% 0.0%

6. Grievance Procedures $ 871 .36 N/A 0% 0.0%

7. AOR review $ 871.36 N/A 0% 0.0%

8. AER $ 871.36 N/A 100% 100.0%

9. Quarterly Prog Rprt $ 871.36 N/A 25% 25.0%

10 Training Wrkshp $ 871.36 N/A 0% 0.0%

Total $ 21,784.00

Add: Justification, notes, or explanat ion

Complete green cells if necessary.

_______ R_e_m_it_T_o ...... :lvendor Remittance Information

Indian River County MPO

1801 27th Street

Vero Beach, FL 32960

revision date 4/30/12 Tel: (772)226-1990

# CSFA# Grant Termination Date

GOC53 55.002 6/30/2017

.l!! G)

c.. Billed this Remaining E 0 YTD Billed period Budget ()

$ - $ - $ 3,703.28

$ - $ - $ 3,267.60

$ 2,178.40 $ 2,1 78.40 $ 6,535.20

$ - $ - $ 871 .36

$ - $ - $ 871 .36

$ - $ - $ 871.36

$ - $ - $ 871 .36

yes $ 871.36 $ 871.36 $ -$ 217.84 $ 217.84 $ 653.52

$ - $ - $ 871 .36

$ 3,267.60 $ 3,267.60 $ 18,516.40

TOTAL to be paid on this invoice= $ 3,267.60

INDIAN RIVER COUNTY, FLORIDA

MEMORANDUM

TO: Transportation Disadvantaged Local Coordinating Board Members ~

THROUGH: Stan Boling, AICP

FROM:

DATE:

Community Development Director

Phillip J. Matson, AICV.? (\MPO Staff Director \

Brian Freeman, AICP (3. rSenior Transportation Planner

November 7, 2016

SUBJECT: Review of Transportation Disadvantaged Annual Operating Report for FY 2015/16

It is requested that the information herein presented be given formal consideration by the Transportation Disadvantaged Local Coordinating Board (TDLCB) at its regular meeting of November 17, 2016.

SUMMARY

To receive yearly allocations from the Commission for the Transportation Disadvantaged (CTD), recipients must submit an Annual Operating Report by September 15 of each year. Staff recommends the Transportation Disadvantaged local Coordinating Board (TDLCB) approve the final FY 2015/16 Annual Operating Report and authorize staff to send the approved report to the CTD.

DESCRIPTION AND CONDITIONS

As part of the Transportation Disadvantaged (TD) Planning Grant contract between the Indian River County Metropolitan Planning Organization (MPO) and the State of Florida Commission for the Transportation Disadvantaged (CTD), an Annual Operating Report (AOR) must be submitted to the CTD annually. To comply with the CTD's requirements, a draft version of the AOR was submitted to the CTD by the Senior Resources Association (SRA) as the Community Transportation Coordinator.

The attached report covers demand response operations for the July 1, 2015 through June 30, 2016 state fiscal year. This report includes information about passenger trips, vehicles, and

F:\Community Oevelopment\Users\MPO\Meetings\TDLCB\2016\11-17-16\AOR Staff Report.docx 1

revenue and expense sources. Information, such as population, vehicle miles, and passenger miles, captured by this report is used to determine yearly allocations by the CTD.

ANALYSIS

The attached Annual Operating Report is a summary of paratransit operations for FY 2015/2016. Through the SRA and its two coordination contractors (ARC and Gulfstream Goodwill), the county provided 82,065 one-way paratransit trips. The largest funding sources for those trips were the Agency for Persons with Disabilities (55%) and the Commission for the Transportation Disadvantaged (17%). Of those trips, 48% were made by the elderly, ages 65 and older, and 49% were made by low income persons (nearly all passengers were persons with disabilities). In addition, over half of passengers (58%) used paratransit services for education/training/daycare and over one quarter (28%) for medical appointments. The remaining trips were for employment, nutrition, and life-sustaining purposes.

Attached is a copy of the Annual Operating Report. The AOR will be submitted to the CTD upon TDLCB approval.

RECOMMENDATION

Staff recommends that the TDLCB approve the Annual Operating Report and direct staff to forward the final report to the CTD.

ATTACHMENTS

1. FY 2015/16 Annual Operating Report.

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FLCTD Annual Operations Report

Section 1: Face Sheet

~C_o_un_cy~:_I_n_d_ia_n __ EU_·v_e_r _________ ~~~F.J!ca1Ye~:July~201S ~-~J~u~n_e~3_0~,~2-0_1_6 _____________ ~1 Status: Complete 1--- --·..,....::"----··------------------·- · ··-- -------1 FLCTD Status: Approv~d-~~~~~~-~------~~-------~-~---------l

t-=~~----~~~-------.----------~-----·-· · ·-··-···~

Report Date: 08/0112016 1------ - -·- ---'- - -~1'-->·-··-~~---------------· ··-··------

Period Covered: July 1, 2015- June 30, 2016 1----------- · .. - . ~--- ---.. - ....... - ---------·- -------'-l Coordinator's N arne: S~~~~ Resource Associat~?n, I~ __ c_. ------------~---...-j

Address: .694 14th Street 11------~~-~-.. --~------------ -~-----------------~-- ···-

City: Vero Beach 1-----~---- ... ~ -----· ........ -------~---------------~-..,J

Zip Code: 32960 t----'· ----------------- ·-~---~- --------~·--~---~---------~---'!

Service Area: Indian River ----~--------------------------------~ Contact Person: K~en Deigl

Title: CEO/President ·-··~------------"---~---------!!

Phone: (772) 569 - 0 Ill . ·· --·-·-----------------~-----'1

............ __________ F_a_x:-~(7"·-7-'2) 56~ __ - _84_6_9 ___________ ~-~ _ ·-

Email: [email protected] 1---------------------~-~~-~---~-------------------~

Network Type: Partial Brokerage ...----------~-·-......:...=--- . -----------·-----------------------~

t----- Organization Type: Private Non-Profit

1-------------~--~~- --------·--· ---·----·----- -·'-~'------~~··--····-CTC Certification:

i l, Karen Deigl, as the authorized Communicy Transportation Coordinator (CTC) Representative, hereby ·certify, under the penalties of perjury as stated in Chapter 837.06, F.S., that the information contained in this report is true, accurate, and in accordance with the accompanying instructions.

CTC Representative (signature)

LCB Statement:

I, , as the local Coordinating Board Chairperson, hereby, certify in accordance with Rule 41-2.007(7) F.S. that the local Coordinating Board has reviewed this report and the Planning Agency has received a copy.

LCB Signature

L...__---~--~--·-·"""- ------ -----=='-'--··c~==~-....... -~----------------J ATTACHMENT 1

County: Indian River Status: Complete


Section II: General Info

Fiscal Year: July 1, 2015 - June 30, 2016

FLCTD Status: Approved Section II: Coordinated System General Information

1. Provider Listing (include the CTC, if the CTC provides transportation services)

Number ofPrivate Non-Profits: 3

Number of Private For-Profits: 0

Public Entities: School Board: 0

Municipality: 0

County: 0

Transit Authority: 0

Other: 0

Total: 3

2. How many of the providers listed in 1 are coordination contractors? 2


Section III: Passenger Trip Info

jCounty:_ I~ dian River

Status: Complete

Fiscal Year: July 1, 2015- June 30, 201~-

FLCTD Status: Approved . -

Section III: Passenger Trip Information --------~-----------------------1

1a. One-Way Passenger Trips , ____ ···--··- -- -~---··- ---. --· -~--------r------~------~----------------r-------

Type of Service ~ Service Area

_ :~~; ~;;~~~ __ :t_:d_._-~_s-_ch_- e_d_u_I_e - .. -. ---~---=~0-U~ =-- ..,a~-~0-u-ts-i-de-__ -__ ------r-------~, Weekly Passes ~-~- --------~thlyPasses lo ____ l_o ___ ~ _____ ___.__~

Deviated Fixed Route Service 1---··-

Para transit -----------~------~----------r-------Ambulatory

1 Non-~_b_u_la_to_ry~---------~------P-~---------+----------J Stretcher

Other Services

.t------------------------------------~-.--·~---------------1 1 b. How many of the total trips were provided by contracted transportation

providers 0 (do not include the CTC, if the CTC provides transportation services)? --------- ----------------------:-~~~- -~~ -----------·---- ·- ---- --·---;- ... -· --~.....--- ,_, __ ~--------1

1c. How many of the total trips were provided by coordination contractors? 44787 - · . .

2. One-Way Trips by Funding Source -~~-------------------~------~

Agency for Health Care Administration 0

~gency for Persons with Disabilities ·44787

Agency for Workforce Innovation 0

Commission for the Transportation Disadvantaged 14210 .. .. -·- .. ·- . :::__ ___________ 11------~

Department of Children and Families 0

DepartmentofCommuni~ty: __ A_ffi_a_rr_s _____________________ ~o--------~

Depar~ent o~ Education 0 __ ------i Department of Elder Affairs

I

I 313

. Department of Health 10 - -t----D-e-=p-art_m_e_n_t -of_J_u_v_e_m_'le_J_u_s-ti-ce--------------··---1-0-----~

Florida Department of Transportation 17601 l Loc~! Go~ernm __ e_n~t --------------- 15

0154

Local Non-Government -----------··-.~----~· ·-------------1~----"~ ·~-·

Other Federal Progr~~~ 1' 0 I

Total: 82065

..

3. One~~ay_ Trip~ by ~assen~er ~yp~

Was this information obtained by sampling? [no . ----.. --- . ·-----·--·~·-··--·~-----~~~-----....1----~--·-Elderly

1-'--· ----~--~--~------------------L-o-w--Inc~m-e-: ' !,.-0-----··-

~------------------~------------------ r---------t Disabled: 31042

~----------------~~~--L-o-~-J-n-c-~-=-~-m-~~· 8532 _~, Other: 0 ~

Children .-------· .. --------------·-------------------.1 Low Income: 0 t-------------------------··--·-·--·· .. +------~

Disabled: 0 1------------------------~-------

Low Income md Disabled: 0 -1--------l

Other: 0

Other ~--------------------------------~---------Low Income: 0 :.---------------------------~--'·-·-·

Disabled: 11134

Low Income and Disabled: .31357 :...---------·------------"---- - ~- Other: 10 -----t 1------------~~---·---------·--·--~-·

.---------------~~~----------------T Total: 82065

4. One-W~y Passenger Trips- by Purpose

Was this information obtained by ~pl_in....:g::::..? ______________ i-------1 no '

Medical Purpos~ 23079

1069 Emp!~~entPmpos~~------------------------+---~~---J Education/Training/Daycare Purpose 47332

. ·- ·· · -364 t---N-~tritional Purpos_e __ ~-------------~~----~------t--------1

Life-Sustaining/Other Purp~os~ --------------- 10221

Total: 82065

---------------------------------------, 5. Unduplicated Passenger Head Count

. - -Sa. Paratransit/Deviated Fixed Route/ School Brd 1566

5b. Fixed Route 0 ~ -------------------------~--------1

Total: 1566

~--------------------------------------------~~------·---------~, 6. Number of Unmet Trip Requests 1235

,t----------------U_n_m_et_T_r_i~p_R_e,...q:...,_u~.sts by Type of Trip Unmet Medical 751

~-----·------------~~~--~~~---~~~~~----------~~-----,------~:

~-~-:~_Empl~_yme~;.;,.t -----------------------------------........ iiiiiiiiiiiiiiiiiiiiiiiiiiiiii-- ... 4_8_4 __________ -1

Unmet Education/Training/Daycare 0 ~-------------------=-- ~~----------~~----------~

~~~=:~~~0

:~~'-·-~.;;;g_IO_t_h_er _____________________ -_--_--_· --·~ _t :-__ -_-__ ---==~-=-~--.!~ --------------·----~---·--~ ·---~-----------------------j

Reason Trip was Denie_d (Op~!?nal):..~~---~~~--~---·---r-------i Lack of Funding: 0 1-----------------------··-"-·---- ·- . ---~ ___ ....... ___ ,

Lack ofVehicle Availability: 1235 ~----------------------·---·--~- - --- "- ----·---=---~---------!

Lack of Driver Avai~_I . ....;.ty:...:-1-0------!. Other: 0

1---------------·· -·..__ __________ -i'

7.) Number of Passenger No-shows 1032 ------i

Passenger No-Shows by Fu~~in~ __ S_o_u_r_c_e....;(:.....o~p_ti_o_n_al~) __________ j, CTD: 354

AHCA: 0

AWl: 0 ·-------~~-~-----------------~----------------+--......... ----~

DCF: 0 ....,__ ________ ~--------------~-----~=- ---·---- --11--------t APD: 16 1-------------------·-------------------- ·--~- ---~·1---------...;1 DOE: 0

I-----~--~-~~-------------·-------------1----------~-.--DOEA: 0

~--------------------------------------------~-,------~ Other: 662

8. Complaints ~ --~----- !

Complaints by Service i7

~-o_mp1~i~ts by Polic_y ---~------------------------------1-~- - -------l Complaints by Vehicle 0

1- Complain_ts _~Y ~O_th_e_r ____________________ __ . _ _____ +4 __________ i

1-----------......... -----------~~~~~-~-C;_o:....~~laint Total: 11

9. Commendations

TC Comme11:dations by ~

Commenda!~~s ~y T

Commendations by C

ransportation_ Pr?vider~

oordination Contractors --Total Commendations:

18

0

0 ·~- -

18


Section IV: Vehicle Info .

County: Indian River Fiscal Year: July 1, 2015 - June 30, 2016

r~Comple~ FLCTD Status: Approved

Section IV: V~hicle fufurmation 1--- -. ·- . ~-·· ·

1. Mileage Information F-·-------~---~ -- --~ .......

Vehicle Miles · Revenue Miles --- ---~~--·

CTC: 387347 317625 ---·- ~-- ----~-- · ... - ~---·

Tr~sportation Providers: 0 0 ____ ..,.._ - ··-•'-" ------· --Coordination Contractors: 54035 50774

......... ----~-- ----s.-..--...-. . - -School Bus Utilization Agreement: 0 0

Total: 441382 1368399 ,_ 2. Roadcalls 1 I

i

I 3. Accidents I

Chargeable Non-Chargeable

' Total Accidents Person Only: 0 0 ·--1

Total Accidents Vehic!!.~niY::._· ~--- 0 I ' Total Accidents Person & Vehicle: 0 0 I I

r- ~ ... . . ------- .......... - + --.- - . • - :.-_ _ ___ -- - ·-- _j Total Accidents: 0 0 -~- --~-~---

Grand Total: IO I .. ~ . . --·- ··- ·· ·---~-- -- ·-·--·---I I

4. Total Number of Vehicles ,42

I Count Percentage

a. Total vehicles that are wheelchair accessible: 125 59.00%

b. Total vehicles that are stretcher equipped: 0.00% .o

FLCTD Annual Operations Report Section V: Employee Info

·-County: Indian River Fiscal Year: July 1, 2015 -June 30,

2016

Status: Complete .. F_LCTD Status: ~J?P~!!!d

Section V: Employee Information --· ----· . . 1. CTC and Transportation Provider E~ployee Information

Hours

i~[_- ··--Full-Time Drivers 15438

-----~ ........ - .... ~.: ....... _. ··- ... ..-... Part-Time Drivers 4 4816 .. .-.... .. --... ~--~--·--=- -Volunteer Drivers 0 0

·~-

Total Hours: 20254

~- -·-Maintenance Employees 3

~- 1--Dispatc~~rs 1

Schedulers 0

l.~all Intake/R~erv ./C~st. _S~rv. 4

Other Operations Emplor.~es 1

Hours ;.,.......,__,

Other Volunteers ~ 0 . . .-· ... ·.~ ... -.... --.

f-A~~inistrati_~ Support ~

Management Employees 4 -·· --· -- - ···--··-- ·--1-· ·-

Total j32 .....

2. Coordination Contractors Empl~yee Information ·-Hours

--: Full-Time Drivers 1 2100

Part-Time Drivers 8 10478

Volunteer Drivers 0 0

Total Hours: j 12578

Maintenance Employees lo Disp;tch~~;tQ Schedulers -~

-Call Intake/Reserv./Cust. Serv. 1 --·

Other Operations Employees 0

Hours

Other Volunteers 0 0 - ·· .. ~.----- ----·-· --.__ ... ~--'-.

Administrative Support -- -- _________ .....-.. 1

Management Employees 5

Total 20 ;

TOTA~_HOURS._:E~32

-----·- ·


Section VI: Revenue Sources

County: Indian River J.---...::......--------~----··· ·

! Fisc~l Year: _Ju~Y. 1, 2015 -June 3~!.-~016 Status: Complete ~-------~-----------------···---------~--------------------------~ FLCTD ~t~~~~~~v~_d __________________________ ~--------~----~--~ Section VI: Financial Data

--------------------------------------------------------------~ 1. Detailed Revenue and Trips Provided by Funding Source 1-------------...· ... ~-..,r·-·-.............-·-··- ·-~--- -~- -· .... ----~--------1

Revenue Source

CTC and Transportation Providers

Coordination Contractors

~---- -------.._--.--~---~--'------~~-"

t~~~~~=~~~A_<!_mJ"i~tf~~~-------·-· --J$o~~_o _______ +----------Medicaid Non-Emergency (under $O 00 ~- $O.OO fixed fee service with AHCA) ·

- •• --·· ·-·-· ·- · · ··-·...___ ______________ .J....._ _____________ ......_ __________ ~

Agency for Persons with Disabilities -r---------------r-------------~-------------1

Comm Care for Dis Adults/Aging $O.OO & Adult Services

DeYelop~ental Services $0.00 $0.00

Other (specif=-.;y) ______ ___._I$_O_.o_o _________ .._,$_o_.o~----------'--------l Agency for Workforce Innovation

J!_~9E:Siwo~kf~rce Board ... -+t$_o_.o_o _____ --+l$···~o_o_o _____ --r Other (sp~-~ifn ____ _ _.__, .. _$0.00 )o~~~- - ----~--Commission for the Transportation Disadvantaged N;~~-s;~~;~-reci--irip P;;,~;~-;-·-r $253,339 .oo ·---~~---~- --~~o~oo 1-'---· -~-·------- -----···--·~ ·t .. . . . ;__-------+-Non-Sponsored Cap_~_EquiJ?. ;$0.00 --~~ ---~~~-Rural Capital Equip. $0.00 $0.00

TD Other (spe~ify) $0.00 $0.00

Department of Children and Families

~Alcohol, Drug Abuse & Mental $0.00 $0.00 $0.00 alth Program ___

mily Safety & Preservation $0.00 $0.00 .$0.00 ! . ,--.~

1$0.00 .Other (specify) _ $0.00 $0.00 ~ Department of Community Affairs

Community Services r~~-00 1$0.00 $0.00

Other (specify) l$0.00 1$0:00 $0.00

Department of Education

Carl Perkins Vocational Ed. Act J$0.00 l$0.00 l$0.00

'll.r•

Division of Blind Services $0.00 $0.00 $0.00 - .. Vocational Rehabilitation $0.00 $0.00 $0.00 --Day Care Progr~ms $0.00 _$0.00 $0.00

.• .

Other (specifY}_ ___ $0.00 $0.00 $0.00

Department of Elder Affairs -~·

Older Americans Act $3,081.00 $0.00 $3,081.00 ·--.. - ·-Community Care for the Elderly $0.00 $0.00 $0.00

(other (specifY) --$0.00 $0.00 $0.00

Department of Health ... -r------- . ......,..,__--~ --1$0.00

----Children's Medical Services $0.00 $0.00

·- ..........-...------~-- - - -----~---

Office ofDisability Deter. '$0.00 $0.00 $0.00 ~~- --·

County Public Health Unit $0.00 $0.00 $0.00 -- . .. . .-........ .... . . ~ ~~- --- ~---~ .. Other (specifY) $0.00 $0.00 1$0.00 ~--------6--- --- ... --------- -

.. .-._ ... _____ .. _ ~

_ ........ ~

Department of Juvenile Justice ~- -- .

)$0.00 .. - · ~-- .._~

'(specifY) $0.00 $0.00 ' ..

Department of Transportation f-.-: -- -

l$0.00 49 USC 5307 (Section 9) $438,239.00 $438,239.00 ·-- ~ ..

j49 USC 5310 (Section 16) $134,487.00 $0.00 $134,487.00 ·t--· -~- --

49 USC 5311 (Section 18) $0.00 $0.00 $0.00

490USC 531I(f) (Section 18i) $0.00 $0.00 $0.00

Block Grant .$147,859.00 $0.00 $147,859.00

1$0.00 ~0.~ -----

Service Development $0.00 ----·-· . ;:r.-.,.;. - - -

Commuter Assistance Program $0.00 $0.00 $0.00 ~--- J-- ·-·--!Other DOT (Specify) J $0.00_ $0.00 1 ~0.~~- - · .. . - ...,..,.~--- - -----,..-...... ·- -- .. . jLocal Government --- ---· -------- --~------- l$o.oo·· ~ School Board Service $0.00 $0.00 ...... ·-·- -··---=----------·---·-· ---· - ··---------Complementary ADA Service l$0.00 $0.00 $0.00 r--~- ~-- - ----- -- ·- · --~------· --- --County Cash :$169,402.00 $0.00 $169,402.00

County In-Kind $0.00 $0.00 $0.00

City Cash $0.00 j$0.00 $0.00 .. City In-Kind $0.00 l$0.00 ·$0.00

Other Cash (specify) $0.00 $0.00 $0.00

Other In-Kind (specifY) $0.00 $0.00 $0.00

Local Non-Government

Fare box $21,165.00 $0.00 $21,165.00 --· -------Donations, Contributions $20.00 $0.00 $20.00 - r-- --~- ~ ----- . In-Kind Services $0.00 $0.00 $0.00

jother Non-Government $0.00 $0.00 $0.00 --

-Other Federal or State Programs

-·

(specify) .$0.00 $0.00 $0.00 ~- -·-·-(specify) $0.00 $0.00 $0.00

~-·-(specify) $0.00 i~~.oo $0.00

r---"--··· - - --- -~----------- ···-·-···--·

GRAND TOTAL:T$I,l67,592.oo · j $182,7~5.00 [$1,350,387.00


Section VII: Expense Sources

County: Indian River Fiscal Year: July 1, 2015- June 30.z..~016

Status: Complete _,.,. .

FLCTD Status: Approved ~

Section VII: Financial Data

2. Expense Sources

Community 1

1 Coordination Transportation TOTAL Expe._ns~ Item~ Coordinator !contractor EXPENSES

~-- ~ .. ...... _... __ -------- ··- ---~76,9-o£oo -·----Labor ~501): $551,157.00 $125,745.00 .. . ... - ........ ~. ·-~· -·-·· ·--~· ..

Fringe Bene~ts (502): $86,348.00 !$221.00 -$86,569.00 ·- -... - -·~---- -.&-.... --~-- - __ ..,_ -- -. --·--=-=--

Services (503): "$130,826.00 $0.00 $130,826.00

Materials and Supplies Cons. (504): $151,717.00 $88,614.00 $240,331.00

_Utilities (505): $13,378.00 $0.00 $13,378.00 r- -~---....-

Casualty and Liability (506): $60,403.00 $27,454.00 -$87,857.00

Taxes (507): $0.00 $59.00 $59.00 .. Purchased Transportation Services (508) 1- - ··

-~-~q~----· Bus Pass Expe~~es: $0.00 $0.00 --School Bus Expenses: $0.00 $0.00 _l$0.~0 .. ~.----J-··· ~- .. -

Other: j$0.00 $0.00 $0.00

.:.~~-· .... Miscellaneous (509): $21,639.00 $0.00 l$21,639.00

- -··· ~. ·--·- ··-.. --~.:... .. $1,633.00 $0.00

~

Intere_s_!j~_!_!.t .. _, $1 ,633 .02 .. t--· ···- · - · -- · ---- r-

Leases and Rentals (512): $4,486.00 $0.00 $4,486.00 ------ .

Annual Depreciation (513): ~ $146,007.00 $0.00 $146,007.00

Contributed Services (530): $0.00 $0.00 $0.00

Allocated Indirect Exp~_?~ $0.00 $0.00 $0.00

GRAND TOTAL: j$1,167,594.00 $242,093.00 J$1 ,409,687.00

- --

Month

January February March April

May

June July August September October

November December

Indian River County MPO and MPO Advisory Committees

January - December 2017 Meeting Schedule (All meetings held In Conference Room 81-501, County Admin. Bldg. B,

1800 27th Street, Vero Beach, FL 32960)

Committee Name and Meeting Dates MPO

(Metropolitan Planning

Organization)

No Meeting gth

No Meeting 12th

No Meeting 14th

No Meeting gth

No Meeting 11th

No Meeting 13th

Meeting Date rt Wednesday ofthemonth

10AM

TAC

(Technical Advisory

Committee)

2Jf.h

No Meeting 24th

No Meeting 26th

NoMeetmg 28th

No Meeting 22"d

No Meeting No Meeting

1st

Meeting Date 4th Friday

ofthemonth 1.0AM

CAC

(Citizens Advisory

Cpmmittee)

No Meeting 7th

No Meeting 4th

No Meeting 6th

No Meeting 1st

No Meeting 3rd

No Meeting

5th

Meeting Date 1st Tuesday

ofthemonth 2PM

BAC

(Bicycle AdVISOry

Committee)

24th

--

25th

--

25th

--

24th

--

Meeting Date Quarterly

4111 Tuesday ofthemonth

2PM

TDLCB

(Transportation Disadvantaged

Local Coordinating

Board)

-23rd

--

25th

--

24th

--

16th

-Meeting Date

Quarterly 4t" Thursday ofthemonth

:lOAM

Documents

TRANSPORTATION DISADVANTAGED LOCAL …The Transportation Disadvantaged Local Coordinating Board will meet at 10:00 AM, or immediately following the public hearing, on Thursday, November