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Truma Corp & Co. KG - 825 E. Jackson Blvd - Elkhart, IN 46516 - USAPh. 1-855-558-7862 - Fax: 1-574-538-2426 - Web: www.truma.net
Gerhard Hundsberger, President andCEO of Truma, likes to tell how every-thing started for Truma in the North
America, back in 2013, when for the firsttime the company showcased at the AnnualNational RV Show in Louisville, Kentucky. “Atthat time just few major American players inthe RV industry already knewTruma's reputation as an indu-stry leader in Europe. By amarket survey with more than800 end users we learned thatmany were not happy withthe quality and reliability theywere experiencing with waterheaters and other appliances.Truma was waiting for just theright time to introduce itsinnovative products to theUSA and Canada, so we deve-loped the AquaGo hybridinstant water heater”.Customers quickly came to
value the quality and comfort offered playeras an OEM supplier in North America yet in2015. Being located in Elkhart, IN, makes iteasy for Truma to support OEM’s on trainingthroughout the installation and productionprocess and also the dealer network, whereeach dealership receives personal training
from one of Truma'sDealer Technical SalesReps. Truma is enlargingthe staff in Elkhart and inthe future will build theirown facility and bringadditional products to theindustry. AquaGo is aninstant water heater offe-ring unprecedentedwater comfort in RVs. Thesystem supplies hot waterreliably and constantly forshowering, rinsing orhand washing onboard. Itis connected between the
vehicle’s fresh water supply and its hot waterplumbing system and assures maximumenergy efficiency as the appliance – unlikestandard tank water heaters – only consumesLP gas when hot water is being tapped.AquaGo operates with propane gas and usesan energy-efficient technology which contri-butes to saving propane and electricity.Truma AquaGo® sets standards for the mar-ket in terms of technology, operating ease,safety and easy maintenance: it ensures con-stant water temperatures and this even atlow and high flow rates, a stepless burnercontrol adjusts the heater output based onvolume flow and inlet water temperature. Astabilizer minimizes outlet temperature fluc-tuations. Having Truma AquaGo® onboardmeans no scalding, no temperature varia-tions, no running out of hot water. The pro-duct is available in three models: basic, com-fort and comfort plus. A constant water tem-perature is maintained even when turningthe water off and on. As an option, the
Truma enlarges the staff in Elkart, IN, and will build theirown facility in order to bring new products on theAmerican market. In October 2017 a new Service Centeropened in Lakeland, FL, to support end users.
Truma strengthensin North America
Words Enrico Bona
access door is ready to be painted in order tomatch vehicle graphics. With its compactdimensions the device can easily be installedin standard 6-gallon water heater cut-outs.By using an adapter mounting plate, it canalso be fitted in 10, 12, and 16-gallon cut-outs. Maintenance is simple: before winter orextended storage, a distinctive valve mecha-nism specially developed by Truma simplifiesthe process of draining the product. Thelever serves as a chute and guides the wateraway from the vehicle, thus preventing waterstains on the exterior of the RV.Simultaneously the reusable, stainless steelfilter cartridge is ejected and can be cleanedif necessary. When the unit is being drainedand stored for the winter, the filter cartridgeshould be removed for the winter. AquaGo ismanufactured and high-tech tested atTruma’s headquarters in Germany and hasnow enhanced with additional featureswhich have made the product even moreefficient and user friendly.
Truma AquaGo® control panelTruma has developed a new control panel forthe AquaGo which allows to select the diffe-rent operating modes “eco“, “comfort” and“off/standby”. Moreover, the control paneloffers the semi-automatic decalcificationmode “clean”. LED blink codes are also usedfor error or status indications.The electric antifreeze kit can be turned onas well. The control panel is standard equip-ment in all AquaGo comfort and comfortplus models. Older comfort and comfort plusmodels can be easily retrofitted by replacingthe circuit board and installing the new con-trol panel.For the AquaGo basic version, the upgradekit (2016 models) and additionally the newcircuit board (2015 models) is needed.
Truma AquaGo® electric antifreeze kitThe electric antifreeze kit enables RVers tooperate the Truma AquaGo® comfort andcomfort plus even at cold temperatures
without risk of freezing. It keeps the instantwater heater frost-free down to -4 °F. Untilnow it was necessary to run the burner inorder to protect the AquaGo from freezing,now Truma has developed the solution: thenew kit works on 12 V DC electricity only –no propane gas is needed and the AquaGocan be kept frost-free even in stand-by modewhen the burner is off. Moreover, the electricantifreeze can be operated during transportwhen the propane tanks are turned off, soyou don’t have to drain the water. The elec-tric antifreeze kit is easily retrofitted in just afew minutes.
Truma AquaGo® upgrade kitRVers who have previously purchased anAquaGo basic can now enjoy the enhancedfeatures of the comfort models. The upgradekit consists of the AquaGo circulation pump,installation material and the new controlpanel. The kit can be installed by Truma dea-lers within one or two hours.
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Contacts:[email protected]
New Service Center in FloridaTruma has opened its first Sales and Service Center in
Lakeland, Florida in October 2017. Truma technicians cannow install, upgrade and service the Truma AquaGo® hybridinstant water heater along with all other Truma products andcan also service RVs at owners homes and at nearby cam-pgrounds. Due to the heavy concentration of RVers that tra-vel in the Lakeland area each year, Truma decided to open aSales and Service Center location to better serve customers.Since its founding in 1949, Truma has built up a quality servi-ce network throughout Europe and is continuing that tradi-tion in North America. “We are following the pattern of ourheadquarters in Germany and hiring Truma service techni-cians to support end users with Truma products in addition toour quality dealer network,” says Gerhard Hundsberger,President and CEO of Truma North America. The TrumaService Center is located at 3928 Anchuca Dr., Bay 13 & 14,Lakeland, FL 33811. For more information:[email protected] or call 1-863-225-1417
Some pictures from the 2016 National RV Trade Show in Louisville. On the right, Gerhard Hundsberger, President and CEO Truma Corp.