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Terms&ConditionsofuseofToningTableTherapyCentre
(TTT).
Allmembersareresponsibleforcomplyingwiththefollowingterms&conditions,whichareinplacefortheenjoymentandsafetyofTTTmembersandstaff. • TheTTTcentreshouldbeusedinaccordancetothecentre
etiquette&rulesdisplayed. • ATTTappointmentcardwillbeissuedattimeofjoining.Thiscard
toistorecordyourappointmenttimes.PleasebringthiswithyoueachtimeyouvisitTTT’s.
• TTTendeavourtoensurethecentreisavailableduringtheadvertisedopeningtimes.However,occasionally,duetocircumstancesbeyondourcontrol,thecentremaybeunavailableorsessionscancelled.Priornoticewillbegivenwherepossible.
• TTTmembershipDirectDebitcontracts,offeraneasymonthlypaymentscheme.Thecostisspreadover12monthlyinstalments,thepaymentsarecollectedbyDebitFinanceCollections(DFC).Amembermaypaytheremainingbalanceoftheircontractatanytime.Thisisarollingcontractandpaymentscontinueintomonth13andbeyondwherethereisnopriceincrease.ThemembermustnotifyDFCwith30days’noticethattheywishtocancel.Thecontractdoesnotautomaticallyterminateafterthetwelfthpayment.
• IfTTTorthebank/buildingsocietymakesamistakewithyourdirectdebitpaymentyouareguaranteedafullandimmediaterefundfromyourbank/buildingsociety
• Monthlyinstalmentswillbedueoneitherthe1st,8th,15thor25thofeachcalendarmonthorthenextavailableworkingdaybyDirectDebit
• Monthlyfeesarepayableevenifyoudonotusethecentre • ShouldTTThaveplannedredecoration,advancenoticewillbe
giventoallaffectedmembersandduringtheseperiodsitmaybenecessarytorestrictaccesstothecentreforasmallperiodoftime.Whilstwerecognisethiscansometimesbeaninconvenience,wewillkeepdisruptiontoaminimum.Weareunabletorefundmembershipsduringanysuchperiod.
CancellationsAnnualmembershipscannotbecancelledpriortotheexpirydate/twelfthpaymenthasbeenmade.If,inextremecircumstancesthecontractcannotbefulfilleditcanbetransferredtoanotherperson.Ifduetorelocation(minimumdistance20milesfromHarlow),membershipcanbecancelled,providingsufficientproof.Acontractmaybecancelledoncethetwelfthpaymenthasbeenmade,thisrequires30days’noticeinwritingtoDebitFinance(email [email protected]).Aconfirmationletter/emailwillbesentback.Queriesoncancelledmembershipscanonlybedealtwithwhenacopyofthisletterisprovided.ContactDebitFinanceCustomerServiceon01908422000. • Toavoidcharges–pleasedonotcancelyourdirectdebitwithout
speakingtotheTTTTeamorDFCdirectlyduringyour12monthcontract
• Annualupfrontmembershipscannotberefundedunderanycircumstances.
FrozenPayments Paymentsmaybefrozenprovidingvalidproofwheretheuserisunabletousetheclubforaminimumperiodof1month,minimumnoticeperiod14daysbeforenextpaymentdueandmustbeaccompaniedbyaSpecialist/Medicalconfirmation/advisoryletter.Youwillreceiveanemail/confirmationfromtheClubManager,confirmingthedurationthatyourmembershipisfrozen.Queriesonfrozenmembershipscanonlybedealtwithwhenacopyofthisletterisprovided.Duringthelifeofamembershipthecontractscanonlybefrozenforamaximumofsixmonths.Frozenpaymentswillbeaddedtotheendofyourcontract. 5DayPasses 5DayPassmembersagreetoadheretoalltermsandconditionssetoutbyTTTwithexceptionofthoseconcerningDirectDebits. Explanationsofothercosts ProRata(non-refundable) –Thispaymentcoversthecostofusingthecentrestraightawayuntilthefirstpaymentismade. AdminFee(non-refundable)-£25 –Thisisthechargeforsettingupthemembership,postage,contractprocess,membershipcard&
membershipinformationpack,plusanycoststhroughoutthelifeoftheirmembership.Banning Themanagementteamreservetherighttoterminateortemporarilysuspendthemembershipofanypersonbreachingrules®ulations,orforanyotherreasonthemanagementteamdeemsappropriate.Membershipalreadypaid/prorateorinfullcannotberefundedinthesecircumstances.
Screening–PARQ
• ThePARQformcontainedwithintheMedicalQuestionnairepack&liabilitywaivermustbecompleteandreturnedtoamemberoftheteampriortousingthecentre.
• Allcentreusersarerequiredtoattendaninduction.
GeneralInformation NofoodordrinkmaybebroughtintoandconsumedwithinTTTcentre.Withtheexceptiontodrinkingwaterandhotdrinksfromthevendingmachine,tobeconsumedinwaitingareaonly.AllusersofTTTcentremustobservetherulesandcomplywithanydirectionsthemanagementmaygivetoensurethesmooth,safeandefficientoperationofthesite.TTTreservetherighttoalterandamendtheserulesatanytime.Tomeettheagreedterms&conditionsbysigningthisdocumentTTTcustomersagreethatallrecordsprovidedarecorrectandMUSTnotifyamemberofstaffimmediatelyifthereareanychangedtopersonalinformationincludingmedical,personalandbandetails.Withoutcorrectdetailsmemberswillmissoutondeals&offersTTTprovide.Pleaseensureyouupdateyourrecordsifyoumoveorchangeyourphonenumber.Thankyou. Agreement IhavereadandagreetoabidebytheToningTableTherapyCentreTerms&Conditionsabove.IunderstandthatIhavea14daycoolingoffperiodtoterminatemyDirectDebitcontract;thismustbeconfirmedinwriting.
Name:……………………………………….………………. MobileTelNo………………………………………………. Emailaddress:…………………………………….…@..............…………… MembershipNo……………………………………………… 5DayPassMember……………………………………….. Wheredidyouhearaboutus?…………………………………………….
§ …………………………………………… § …………………………………….………
TTTTeamMember……………………………………………………………….
SettingupDirectDebit-Idonothaveanemailaddress WhensettingupaDirectDebitonlineatthecentre,ifyoudonothaveanemailaddress.TTTgiveyoupermissiontousethecentresemailaddress:toningtabletherapycentre@outlook.com.AnimmediateresponsefromDFCwillbereceived,printedandgiventoyouforyourapproval.AllemailswillbedeletedfromTTTinboxandtrashandnopersonaldetailswillbeheldonTTTrecords.Toapprovethispleasesignbelowtoshowyouhaveagreedtothisaction. Iherebyauthorisetheuseoftoningtabletherapycentre.co.ukemailaddresstobeusedduringthesetupoftheonlineDirectDebitviaDFC.
§ :…………………………………………………………………………………….
*TTT=ToningTableTherapyCentre