Upload
michael-mao
View
80
Download
0
Embed Size (px)
Citation preview
Talk to the Manager
Social Media Campaign
Mike Mao
MBA 2013
Foster School of Business, UW
Social Media Networks
Social Media Campaign
Goals
ACQUIRE Customers/Users
ENGAGE Customers/Users
GROW Customers/Users
Acquisition
WHO IS ENGAGING WITH
YOUR COMPETITORS?
USE PICTURES FOR
2X CONVERSION &
ENGAGEMENT
CREATE A
CONTEST OR
PROMOTION
BE
PERSONAL
AND OFFER
REWARDS
Engagement
Apps
Web
Text Messaging
Level of Engagement
CALL TO ACTION
OFFLINE TO ONLINE
Ask customers to check out
twitter, FB page and instagram.
Encourage interaction from
display signage.
Growth
6 KEY METRICS TO MEASURE YOUR ROI ON SOCIAL MEDIA
Source: “The Social Media ROI Cookbook, Six Ingredients Top Brands Use to Measure the Revenue Impact of Social Media.” Altimeter Group. July
2012
Growth
INVEST MONEY INTO HIGH ROI,
DISCARD LOW ROITOOLS FOR MEASURING ROI
• Correlation—MarketShare or Compass
Labs
• Linking/Tagging—Buddy Media, Argyle
Social, Wildfire Interactive
• Integrated—Awareness, Inc., Lithium, Shopkick
• Direct Commerce—8th
Bridge, Moontoast, Offerpop
Thank You!