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Tucson’s Seamless RegionalFare System
Smart Card System
SunGO Smart Card Products Replace all MagneticsIndividual, Organization, Administrative WebsitesTransit Center Ticket Vending MachinesSmart Card Fareboxes/ValidatorsRetail Point of Sales DevicesCentral Computer System
Fare Payment Options
Exact change Free Transfers
Paper tickets
Plastic cardsPhoto ID for Economy Customers
A Future that is Online
Designed for 3 Audiences• Individual Rider• Organization Partners
(corporations, schools, etc.)
• Administrative/Customer Service
Web-Based Fare Collection
Rider Focused & Convenient • User friendly navigation • Register a SunGO Card online
and receive these benefits• Auto Buy • One Ride Safety Net• Balance Protection
Organization Site Highlights
Manage Account• Link/Unlink Cards• Buy New Cards/Tickets• Add Value/Pass• Reports• Primary Administrator
• 20 Sub-users
Administrative Site Highlights
Sun Tran SunGO Coordinators• Access to all Accounts• Proxy Access• Card History Report
Ticket Vending Machines
Intuitive Passenger Operation
Smart Card Reader
Retail Point of Sale
Retail Pass of Sale Device• Adds value or pass to SunGO Cards• Recharges SunGO Tickets (up to 90 days)• Reads card details• Expiration Date• Value Remaining• Days on Pass Remaining
Countdown to SunGO
10 Final System Integration Testing 9 Finalize Agreements/Policies/Procedures 8 Employee Training 7 Organization mandatory training/account set-up 6 Marketing Campaign I – SunGO is Coming! 5 Ambassador Training 4 Launch online system, TVM’s, retail sales outlets 3 Marketing Campaign II – Get Your SunGO Card Now! 2 Install Sun Tran Fareboxes- Sun Shuttle Validators 1 Go-live Sunday, June 30, 2013
