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8/16/2019 Tutorial Services Business Plan
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Tutorial Services
(we don't succeed unless our clients succeed)
Presented By:C N Maheshwari: 0311!!"1#
Pawan $u%ar: 0301!!"1#
Sandee& $u%ar: 01!!"1#ilee& *ha: 0!1!!"1#+,hilesh -u&ta: 0#!1!!"1#.a,esh $hanna: 00!1!!"1#
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Content• Executive Summary• Strategic Intent:
• /ision
• Mission
•
Co%&etitive de• Business Model
• 24ective
• Strategy Formulation:• S52T +nalysis
• 2CP6 2rani7ational Ca&aility Pro8le
• Mar,etin .esearch
• 9.M
• T Plan
• ;inancial ecisions
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New elhi? They have de&rived =ro%
the tutorial service o= that area? They have no o&tion ut to
o at =ar &laces =or tuition ecause there is no est teachin
center in that area?
Most o= the students usually co%&lain o= the wastae o= ti%e
ecause o= travellin and they could not =ocused on studies&ro&erly? To resolve such &role%s we have &lanned to o&en
@tutorial servicesA with a view to &rovide est teachin to
students ?
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/isionOur main goal is to provide quality service to ourcustomers at best possible low price and to becomeno. 1 in market by spreading our roots across country.
Missionutoring Service exists to !elp students toprovide unique and innovative approac! o"teac!ing t!at !elps students to connect wit!t!e sub#ect matter t!ey need to master
t!roug! personali$ed and speciali$edteac!ing processes. Success o" our institutedepends on success o" our client because webelieve t!at we don%t succeed unless ourclients succeed.
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Business e8nition$inds
2==erins
2rani7ation
TutorialService
s
1&t! Math's
Sciencenlish
Services 1th Math's
Science
nlish
(raduation
courses
BB+ >B?Tech> B?sc?
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Business Model
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24ective Tutorial service see,s to estalish itsel= as a leader intutorial service in Na4a=arh New elhi &aci8c o4ectives o=usiness &lan are:
• To &rovide hihly co%&etitive teachin to students so
that they can success in their career ?• 2er our students est teachin at low &rice?• To introduce new creativity in the %ar,et in area o=
education?• To et a &osition o= a est tutorial center within a
education industry where we can use our estcreative s,ills to develo& a uniDue way o= teachin
• To uild a sustantial> reular client ase o= "students on %onthly tutorial &lans?
• Students will e doule y the end o= second Eear ?•
2&en second institute y the end o= 8rst year?
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S52T +nalysis
a
Strengt!s1? Current location at the %ain
road ?? nnovative teachin style ?3? Success=ul relationshi&%ar,etin?#? Nu%er o= courses are li%itedwhich hel& in &rovidin =ocusedservice to custo%er
)eakness
1? 2nly three courses areoered to students
? Tutorial center is notwell ,nown?
3? Fi%ited teachin
eSSC and raduate level in hihnu%er?3? There is only two institute in that areawhich are unale to =ul8ll de%and o=
students?
!reats
1? nviron%ental eects? Co%&etitor intentions3? Mar,et de%and#? Sustainin internal
ca&ailities"? nsur%ountale wea,nesses? Foss o= ,ey sta
S)O
*atrix
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S52T +nalysis o= Co%&etitors
a
Strengt!s
• 9ue &ro8ts?• ,nowlede> data• +ccreditations> Duali8cations>
certi8cations• ;inancial reserves> li,ely returns• Su&&ort o= e
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2rani7ational Ca&aility Pro8le
.esearchH
evelo&%ent .ole
9u%an
.esourcePlannin
n=or%ation Technoloy Plan
Mar,etin
.esearch
;inancial+nalysis
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Mar,etin .esearchM+.$TN- .S+.C9:
+ success=ul new venture sells custo%ers oods and services they want or need and continuallyrows a ase o= satis8ed custo%ers? 9undreds o= &eo&le consider startin new usinesses eachyear and each o= the% will as, the%selves the sa%e Duestions:6 oes %y &roduct or service 8lla needI 5ho will uy %y &roduct or serviceI 5hat will %y &rice &oint eI 5hat are the trendsin %y industryI 5ho are %y co%&etitorsIMar,et research hel&s in the =ollowin =actors:6
1? Co%%unicate eectively
The taretin can e done throuh advertisin and &ro%otions? By researchin your custo%ersand their s&endin and uyin haits> it can create %ar,etin ca%&ains to %eet their s&eci8cinterests and needs?
? denti=y and understand o&&ortunities That e you %iht 8nd ano&&ortunity to start your usiness in a eora&hic location you had not considered e=ore>
where little or no co%&etition e it %ay uncover direct or indirect co%&etitors that had not considered e=orewho %ay inhiit aility to ain a co%&etitive advantae in the %ar,et? t %iht also discover=uture develo&%ent &lans that could include i6o< retailers in the taret %ar,et location?
#? Bench%ar, and evaluate your success
By ,nowin the si7e o= your %ar,et> how the co%&etitors are doin and who their custo%ersare> it can set oals to reach the %ar,et> row custo%er ase and trac, the relation to the
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M+.$T PF+N
+istribution Strategies• n our institute every student will e treated as individually rather
than in rou&? Service will e &rovided accordin to the reDuire%ento= the student ?
•
ierent %eans will e used to identi8ed the student need these areJFearnin style test• Test o= conce&tual ,nowlede o= student• 24ective o= availin service• +ccordin to need analysis dierent %ethod will e used =or
teachin and these are:•
Teachin throuh white oard• Teachin y usin &ro4ector• Co%ination o= aove two• Ksin dierent audio> video %ean =or %a,in conce&t clear to
student
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M+.$T PF+N
,ricing Strategy+ll su4ects tuition =ee will e %oderately &riced? 5hile we are notstrivin to e the lowest &riced teachin &rovider around ecausethat will eect our level o= Duality o= teachin ? 5e will oin to
chare on hourly asis instead o= course asis?
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M+.$T PF+N
,romotion Strategy
• 5ord6o=6%outh is the iest %ar,etin tool a tutor has? Most o= yourclients will co%e to you ecause so%eody who has already hired you
to tutor their child reco%%ends you?• Tutorin will &lace advertise%ents in the dierent student
news&a&ers? These advertise%ents will e eective due to their lowcost and tareted readershi&?
• Close contact with the &ro=essors and school teachers? This allows usto e Duite =a%iliar with the %aterial the various &ro=essors and
schoolteachers are teachin? t also &rovides the &ro=essors andteacher with an o&&ortunity to oer re=errals to tutorin =or studentsthat need additional assistance that the school cannot &rovide?
• %otional Stratey: 5e have tried to a&&eal to the e%otions o=&eo&le y lin,in our teachin to success> this will %a,e the%nostalic and theyGll surely e %otivated to try our service
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M+.$T PF+N
,romotion Strategy
• ierentiation Stratey: 2ur &roduct is uniDue in its own way? 5e ive%ore &re=erence to each and every individividual rather then treatin
students as a rou&?• 5e will distriute Liers indicatin our =eatures and ,ey ene8ts alonwith a course content detail o= all courses? Moreover> weGll &ersonally%a,e a visit to the dierent schools and collees to introduce our&ros&ective custo%ers with our services and would oer to &rovidethree day =ree teachin as a sa%&le to enerate interest a%on
the%? This will also lead to word o= %outh &ulicity =or our usiness?
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M+.$T PF+N
,roduct StrategyMain &roduct o= tutorial service is teachin ?To %a,e teachin eectiveand use=ul several stratey will e used these are :
• Session will e &re&ared in advance• Course content will e u&dated on continuous asis• Session will e &re&are accordin to reDuire%ent o= the student• Collections o= &rior e
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M+.$T PF+N
S, -Segmentation argeting and ,ositioning/ • *arket Segmentation
• (raduate Students SS0 and S0 students are mainmarket segment and t!ese divided into two categoriest!ese are:
• 2uantitative: These are students who are at the raduatelevel and at school level and enrolled in Duantitative coursesuch as: accountin> 8nance> usiness alera> calculus> andstatistics?
• 3on4quantitative: These are students who are reDuestin
tutorin =or other su4ects that are not Duantitative? ;ore %ar,etin> international %anae%ent>orani7ational ehavior> and econo%ics> science >econo%ics?
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M+.$T PF+N• ,ositioning strategy
• 5ord6o=6%outh is the iest %ar,etin tool a tutor has? Most o=your clients will co%e to you ecause so%eody who has alreadyhired you to tutor their child reco%%ends you? Tutorin will &lace
advertise%ents in the dierent student news&a&ers? Theseadvertise%ents will e eective due to their low cost and taretedreadershi&? Close contact with the &ro=essors and schoolteachers? This allows us to e Duite =a%iliar with the %aterial the various&ro=essors and schoolteachers are teachin? t also &rovides the&ro=essors and teacher with an o&&ortunity to oer re=errals to
tutorin =or students that need additional assistance that theschool cannot &rovide? KSP stratey: 9ihlihtin %eanin=ul anddistinctive consu%er ene8ts? %otional Stratey: 5e have triedto a&&eal to the e%otions o= &eo&le y lin,in our teachin tosuccess> this will %a,e the% nostalic and theyGll surely e%otivated to try our service?
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Plannin
e&art%ents
Partners
2rani7ation
Tutorial
Services
P+5+NM+$$+..+$S9 Mar,eti
n
+$9FS9-KPT+
+d%in
C N
M+9S95+.
9.
MS+NP $KM+.
T
FP $. *9+
;inance
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n=or%ation Technoloy
Plan• Creatin 5esite• Creatin Moile +&&lication
• 2nline Study Material
• 2nline Tests
• 2nline Tutorial Services
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5esite
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Moile +&&lication
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2nline Study Material Tests2nline Tutorial
Services
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;inancial ecisions
•;inancial &lannin is the tas, o= deter%inin howa usiness will aord to achieve its strateic oalsand o4ectives?•t descries aout the activities> resources>
eDui&%ent and %aterials that are needed toachieve these o4ectives> as well as theti%e=ra%es involved?•Basically> the 8nancial &lan section o= the
usiness &lan consists o= three• ;inancial state%ents>• The inco%e state%ent>• The cash Low &ro4ection and the alance sheet?
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;inancial ecisionsStart up expenses o" business:
Start up expenses
Stationary "0000
.ent O0000
;urniture :Chairs
+l%era
Tale
"000
1!000
1000
Pro4ectors 0000
Co%&uter !0000
5hiteoard "00
lectrical eDui&%ent "000
Co%%unication eDui&%ent 000
2ther e
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;inancial ecisionsotal start up expenses 5678&&Start u& +ssests
Cash reDuired 00000
Start u& inventory 6
2ther current assests 6
Total +ssests 00000
Startu& =undin
Start u& e
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Pro4ected &ro8t and loss accountwo years pro9t and loss
pro#ection
&1;4&1< &1
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Pro4ected &ro8t and loss accountotal operating expenses 1&71&&& 1156&&&
Net &ro8t e=ore ta< and interest (300#0) ("0)
nterest 6 6
Net &ro8t a=ter interest e=ore
ta<
(300#0) ("0)
Ta< 6 6
Pro8t a=ter ta< (300#0) ("0)
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Pro4ected cash Low state%ent0as! =ow &1;4&1< &1
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Pro4ected alance sheet>iability &1;4&1< &1
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Brea, even analysis
Total start u& e
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@reak even sales "or &1
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denti8cation o= ,ey assu%&tions
• ;ounders contriute .s">O!>"00 each to tutorial service atthe co%%ence%ent o= usiness?
• No %a4or &urchase o= 8 as land etc?• Ta without a %a4or recession?• +ll =ee will e received on due date?• -rowth drives to the %ar,et?
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Current sources o= =undin• Businesses use several sources availale =or start6u& ca&ital
• Sel=68nancin y the owners throuh cash and other assets?• Foans =ro% =riends
• +s initially we are not investin %uch ca&ital thatGs why we have
4ust ta,e the hel& =ro% our close relatives and =riends =or =undsusin in usiness? = there is needed =or =unds in =uture then loancan e a&&ly y us throuh the an,s? The loan is not a&&lied inthe einnin o= the usiness> as the 8eld o= the usiness is newto %e and so%ewhat to the sta? = there are losses then wecanGt ale to &ay ac, the a%ount o= lended loan to the an,?
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;uture need o= =undin= =uture needs are reDuired then the =ollowinstrateies will =ollowed:6
1? Foans =ro% the an,s?? Borrowin =unds =ro% non6an,in institutions3?nvolve%ent o= new &artner into usiness?
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Ta< ConseDuences o= usiness
n 8rst =ew years there is no eect o= ta< on usiness ecause usinessis oin in losses =or 8rst two years? But usiness will e eected yta< in =uture when started earnin &ro8t? Ta< conseDuences are:
• Ta ta
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.S$ N BKSNSS• 2ver esti%ation o= no o= students &er %onth ?• +&&roach used =or teachin is riht or not ?• s riht %ar,etin strateies are used or not?• Peo&le %ay e unwillin to &ay the e
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MPFMNT+T2N
SC9KF• 5e are &lannin to start Rtutorial servicesA in the %onth o=
+u o= this year?• t will e ased in our oce in Na4a=arh? ;ro% this &lace we
will e %anain all our o&erations? 2ur usiness success will
e de&end u&on the eective way o= teachin so we &re=er touse est %aterial and %ean =or teachin?
StaAng Bequirements Two %anae%ent raduates will =or% tutorial and all the%a4or o&erations are handled y oth o= us? 5e need
additional sta to handle ac, oce o&erations and =ors%ooth runnin o= our usiness in total tutorial has eihte%&loyees? 5e %iht need %ore o= su&&ort sta as our scaleo= o&eration e
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!e sc!edule o" t!e main activities supporting t!is plan ispresented in t!e table
?ctivities
1 *ont! *ont!
5*ont! C*ont! 8 *ont!
evelo&%ent o=
a tutorial
service institute
n the %onth o=+u
6 6 6 6
9irin o=teachin sta
=or the usiness
6 3 sta will ehire in se&
6 6 6
9irin o= non
teachin sta
=or the usiness
6 1 sta will e hirein se&
6 6
9irin o= hel&er
oy and
&ro%otional
oy
6 2ne hel&er andone &ro%otionaloy will e hire inse&
Focal &ress
advertise%ent
and &ressreleases
6 Throuh Liers andnews&a&erin%onth o= %ay
6 6 6
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?ctivities
1 *ont! *ont!
5*ont! C*ont! 8 *ont!
Faunch o=
tutorial service
6 Faunch in %ontho= %ay
6 6 6
+dvertise%ent
throuh
internet
6 6 +dvertise%ent
throuhinternet will estarted in%onth o= *une
6 6
Per=or%ance
+&&raisal
6 6 6 Per=or%ance+&&raisal wille started in%oth o= *uly
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Teachin schedule =or whole wee,C48,m 84;,m ;4
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5or,in &olicy• Monday to Saturday will e reular classes as &er schedule?• Sunday will e holiday?• Prole% classes will e conduct as &er reDuire%ent o= the
students?• 5ee,ly test has to e conduct on Monday to ,now
develo&%ent o= the students?• Test result will e co%%unicated to students on ;riday?• +ll teachin sta reDuire to ive develo&%ent re&ort o=
students to owner o= institute which hel& in ,nowin theeectiveness o= current way o= teachin and analy7in wherethere is need o= i%&rove%ent?
• Ne
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THANK YOU!