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TUTORIAL EVA-SCC V2.2 Service Control Center (revised 13.03.2019)

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Page 1: TUTORIAL - EVAneteva.evanet.at/downloads/SCC Tutorial.pdf · Main advantages - No soRware installa

TUTORIAL

EVA-SCC V2.2 Service Control Center

(revised 13.03.2019)

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TABLE OF CONTENT Page

1. PREFACE 8

2. SITEMAP 9

3. MISCELLANEOUS 10

4. LOGIN 13

5. USERNAME AND PASSWORD 14

6. INITIAL SETUP 14

7. USER ADMINISTRATION 15

7.1. Inser<ng a new user 16

7.2. Modifying an exis<ng user 16

7.3. Dele<ng an exis<ng user 16

8. USER NOTIFICATION 17

9. ITEM DATABASE 18

9.1. Impor<ng items from a file 18

9.2. Impor<ng items from a suppliers database 19

9.3. Inser<ng a new item 20

9.4. Modifying an exis<ng item 21

9.5. Enabling/disabling an exis<ng item 21

9.6. Dele<ng an exis<ng item 21

9.7. Uploading a single item image 22

9.8. Uploading mul<ple item images 23

9.9. Modifying exis<ng item images 23

9.10. Edi<ng the items database for experts 24

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10. CUSTOMER DATABASE 26

10.1. Impor<ng customers from a file 26

10.2. Inser<ng a new customer 28

10.3. Modifying an exis<ng customer 30

10.4. Enabling/disabling an exis<ng customer 30

10.5. Dele<ng an exis<ng customer 30

10.6. Edi<ng the customer database for experts 30

11. ENGINE DATABASE 31

12. SEAL DATABASE 32

13. USERFILES 34

14. GENERAL SETUP 35

15. FORECAST / PRE-ORDER SETUP 37

15.1. Inser<ng a new forecast / pre-order 38

15.2. Modifying an exis<ng forecast / pre-order 38

15.3. Dele<ng an exi<ng forecast / pre-order 38

16. DISCOUNT SETUP 39

17. DRAFT SETUP 40

17.1. Inser<ng a new draR 41

17.2. Modifying an exis<ng draR 42

17.3. Dele<ng an exi<ng draR 42

18. GRID SETUP 43

18.1. Inser<ng a new parameter 44

18.2. Dele<ng a parameter 44

18.3. Copying a parameter 44

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19. PRICE SETUP 45

19.1. Selec<ng the product group 46

19.2. Defining the sales prices 46

19.3. Enabling/disabling an exis<ng item 46

19.4. Adding Extra- or Surcharges 46

19.5. Rounding gross prices 47

20. INVOICE SETUP 48

21. REGISTRATION 49

22. SEALING 52

23. TYRE INFORMATION 54

23.1. Retrieving data manually 54

23.2. Retrieving data via a semi-industrial scan app 55

23.3. Retrieving data via an industrial scan app 59

24. SEAL INFORMATION 63

24.1. Retrieving data manually 63

24.2. Retrieving data via a semi-industrial scan app 64

24.3. Retrieving data via an industrial scan app 65

25. ORDERING 66

25.1. General considera<ons 67

25.2. Crea<ng an order manually 68

25.3. Crea<ng an order automa<cally 69

25.4. Administra<ng orders 70

25.5. Modifying/copying an order 70

25.6. Dele<ng an order 71

25.7. Finalizing an order 71

EVA-SCC V2.2 (revised 13.03.2019) P4

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26. INVOICING 72

26.1. General considera<ons 73

26.2. Crea<ng an invoice manually 74

26.3. Crea<ng an invoice automa<cally 76

26.4. Handling backorders 77

26.5. Administra<ng invoices 78

26.6. Changing the payment status 79

26.7. Modifying an invoice 79

26.8. Dele<ng an invoice 80

26.9. Finalizing an invoice 80

26.10. Prin<ng an invoice 81

26.11. Cancelling an invoice (Storno) 81

27. BACKORDER 82

27.1. Inser<ng a new backorder item 83

27.2. Modifying an exis<ng backorder item 83

27.3. Dele<ng an exi<ng backorder item 83

28. FORECASTING AND PRE-ORDERING 84

28.1. Placing a forecast / pre-order 84

28.2. Evalua<ng a forecast / pre-order 85

29. SERVICEFLAT 86

30. WARRANTY CLAIM 89

30.1. Crea<ng a warranty claim 89

30.2. Administra<ng warranty claims 93

30.3. Modifying/copying a warranty claim 93

30.4. Dele<ng a warranty claim 94

30.5. Finalizing a warranty claim 94

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31. WAREHOUSING 95

32. LISTINGS 96

33. QUICK INFO 97

34. STATISTICS 98

35. MESSENGER 99

35.1. Defining recipients 99

35.2. Entering subject and message 100

35.3. Adding a[achments 100

35.4. Crea<ng an individual address book 101

36. DOWNLOADS 102

EVA-SCC V2.2 (revised 13.03.2019) P6

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CUSTOMER-SPECIFIC APPLICATIONS

TABLE OF CONTENT Page

50. ASSESSMENT 103

50.1. Sales 105

50.2. Compe<<on 106

50.3. Issues 107

50.4. Webpage 108

50.5. Social media 109

50.6. Rotax Max Challenge 110

50.7. Marke<ng 111

50.8. Internal 112

51. TICKET ALLOCATION 113

52. SUPPORT PROGRAMS 113

52.1. Trade-In 114

52.2. Race Package 115

52.3. Loyal Customer 116

52.4. Marke<ng Material 117

EVA-SCC V2.2 (revised 13.03.2019) P7

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1. PREFACE

Not really new, but unique in its versa<lity and ease of use is the EVA-SCC system. Originally developed for the German market already in 1995, this web-based applica<on has been exclusively licensed and further enhanced by BRP-Rotax in 2015. It accomplishes all usual business opera<ons of small- and medium-sized companies. The number of users is unlimited. Each user can set up his own sales network and create as many sub-users as he deems fit. The use is free of charge for all Rotax-distributors, servicecenters and dealers!

The philosophy behind is as simple as this: Provide all necessary and omit all needless. Graphics support, automated procedures, synergis<c effects and user independent backups reduce the users workload to a minimum, leaving more <me to do more profitable work. The system can be operated from everywhere in the world and does not need special hard- or soRware.

Main advantages- No soRware installa<on, updates or backups required - Runs on all devices, opera<ng systems and common browsers- Unlimited number of users - No license fee for Rotax distribu<on networkMain features- Forecas<ng- Ordering - Invoicing- Warehousing- Product registra<on - Product sealing- Warranty claims - Electronic spare part catalog- Informa<on exchange- Assessment - Sta<s<cs

EVA-SCC V2.2 (revised 13.03.2019) P8

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2. SITEMAP

EVA-SCC V2.2 (revised 13.03.2019) P9

MAIN MENU

TECHNICS

REGISTRATION

SEALING

TYRE-INFO

SEAL-INFO

TOOLS

LISTINGS

QUICKINFO

STATISTICS

MESSENGER

DOWNLOADS

SERVICE

INVOICING

ORDERING

FORECASTING

SERVICEFLAT

BACKORDER

WARRANTY CLAIM

WAREHOUSING

ADMIN

ITEMS

CUSTOMERS

ENGINES

USERS

EXPLORER

NEWS

SEALS

SETUP

GENERAL

FORECAST

DISCOUNTS

GRIDS

PRICES

INVOICE

DRAFTS

APPS

Customized App 1

Customized App 2

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3. MISCELLANEOUSFollowing some basic issues and expressions you'll encounter during this tutorial:

Parent

EVA has a user structure like a roof. Any user who has ADMIN-Privileges is allowed to defineaddi<onal users himself. If the new users are not within his own company, he will becomethe "parent" of these users.

Privileges

EVA dis<nguishes 4 types of users (Administrators, Operators, Users and Guests) each holding different privileges. The highest ranked user is the Administrator,who is equipped with the ADMIN-Privilege. This privilege includes all privileges ofthe lower ranked users. The same philosophy is valid for all other user accordingly,which means OPER includes USER- and GUEST, USER includes GUEST, ...

Insert-Line

In some menus you'll find a bo[om line separated from the main menu. This line iscalled Insert-Line which is used to add an addi<onal entry. The field names are thesame as indicated in the header of the corresponding menu.

Date-Entry

Dates can be entered in ISO (Y.m.d), European (d-m-Y), American (m/d/Y ) or German (d.m.Y) format or by selec<ng the date from the calendar. It will always be converted to German format.

Return-BuTon

EVA has a pyramid menu structure. Every <me you press a func<on, you will enter a menu below the previous one (DOWN) and every <me you press the return bu[on <<<, the system takes you back to the previous menu (UP).

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Sort-BuTon

Menus with mul<ple columns show a headline indica<ng the field names. Pressing one of thoseheaders will cause the whole table to be sorted. Each <me you tab this bu[on the system toggles between ascending and descending order. Example:

ENTER and ENTER

There are two different ENTER-Bu[ons to be observed in this tutorial:

- ENTER-Bu[on on the keyboard of your computer (black) - ENTER-Bu[on in the menu of your screen (red)

The only difference is that the keyboard ENTER-Bu[on usually executes one single entry,while the menu ENTER-Bu[on (if it appears) executes mul<ple entries at the same <me.Therefore every <me the wording ENTER appears in this tutorial, both can be meant. AcWon pull-down menu

This menu contains commands that should be taken with care. Therefore the execu<on of such a command always requires an addi<onal bu[on like SEND or SAVE – nothing will happen before.

Page-Selector

Menus with mul<ple pages will show a special selector at the bo[om of the screen,where you can choose the number of lines to be displayed, jump to a specific pageby flicking through (PREVIOUS and NEXT), selec<ng a certain page number or searchfor a par<cular string (op<onal).

EVA-SCC V2.2 (revised 13.03.2019) P11

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Search Rules

When a func<on offers the possibility to search for a par<cular string, you may also enterplaceholders instead of a complete string. There are 2 placeholders with the following meaning:

* The asterisk is the placeholder for one or more characters % The percentage is the placeholder for exactly one character

Here is an example to search for items:

222* will search for all item numbers star<ng with “222” and ending with anything.

22*7% will search for all item numbers star<ng with “22”, con<nuing with anything,con<nuing with “7” and ending with any single character.

*22*15* will search for all item numbers star<ng with anything, con<nuing with “22”,con<nuing with anything, con<nuing with “15” and ending with anything.

%22*7 will search for all item numbers star<ng with any single character, con<nuingwith “22”, con<nuing with anything and ending with “7”.

piston* will search for an item name star<ng with “piston” and ending with anything.

piston*53* will search for an item name star<ng with “piston”, con<nuing with anything,con<nuing with “53” and ending with anything.

*need*val* will search for an item name star<ng with anything, con<nuing with “need”,con<nuing with anything, con<nuing with “val” and ending with anything.

*gear%over will search for an item name star<ng with anything, con<nuing with “gear”,con<nuing with any single character and ending with “over”.

:

:

Every combina<on is possible.Once a search criterion has been entered, it stays valid un<l you tab or you press a Sort-Bu[on or you leave the menu.

EVA-SCC V2.2 (revised 13.03.2019) P12

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4. LOGIN

Go to www.evanet.at and tab the SCC start bu[on (or go directly to scc.evanet.at)

Enter your username and password and tab SUBSCRIBE to access the system.

ARer a successful subscrip<on, you have the possibility to change your username or password (see USERNAME and PASSWORD). If you do not want to change them, just tab LOGIN. Note: Your ini<al password is usually very simple. You should change it as soon as possibleconsidering the following rules. Your new password should - have a minimum length of 8 characters- contain at least one uppercase character ABCDEFGHIJKLMNOPQRSTUVWXYZ- contain at least one lowercase character abcdefghijklmnopqrstuvwxyz- contain at least one number 0123456789- contain at least one symbol + - = % § ! ( ) * _ # @- not contain special and control characters < > { } [ ] / : ; , . ? & $ Ä ä Ö ö Ü ü ß

EVA-SCC V2.2 (revised 13.03.2019) P13

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5. USERNAME and PASSWORD

Tab UN CHANGE to change your username.

Enter your new username twice into the fields New Username and New Username (Rep.) and tab SAVE to store your entries. If you have modified your username, a new login will be necessary.

Tab PW CHANGE to modify your password.

Enter your new password twice and tab SAVE to store your entries.

6. INITIAL SETUP

If it is your very first login and you have OPER-Privileges, you will have to enter theGeneral Setup (otherwise you will be asked to contact your System Administrator).

Select your country from the pull-down menu and fill out the required form fields(see GENERAL SETUP).

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7. USER ADMINISTRATION

Required privileges: ADMIN or OPER

OPER-Privilege: May modify exis<ng usersADMIN-Privilege: May also insert, disable, enable or delete users

Tab ADMIN > USERS to enter the User Admin menu.

The menu will show up like this:

The form fields have the following meaning:

Ident Account iden<fica<on codePar Account iden<fica<on code of the supplier (parent)Name of company Name of the companyFirstname First name of the responsible person in this companyLastname Last name of the responsible person in this companyEmail Email-Address of the responsible person in this companyUsername UsernamePassword Password Privileges Granted privileges, where: GUEST may execute only par<cular applica<ons USER may execute all daily work func<ons OPER may execute basic setup func<ons ADMIN may execute all func<ons including user administra<on Ac@on Ac<on pull-down menu, where: ON user to be enabled OFF user to be disabled DELETE user to be removed

EVA-SCC V2.2 (revised 13.03.2019) P15

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The user structure is like a roof where every user may create his users (network) and they again may create their users. Theore<cally the number of networks and users is not limited.

7.1. InserWng a new user

To inser<ng a new user within your own company, just enter username, password and privileges (and the op<onal fields if applicable) into the Insert-Line.

To insert a new user within your network, you also have to enter the field Name of Company. If you want to enable this user right away, select ON from the Ac@on pull-down menu. Omi�ng Privileges or Ac@on will default to GUEST and OFF accordingly (can be modified). Tab SAVE to store/execute your entries.

7.2. Modifying an exisWng user

To modify the data of an exis<ng user, just tab the desired field and enter your data.Tab SAVE to store/execute your entries.

7.3. DeleWng an exisWng user

To delete an exis<ng user, select DELETE from the Ac@on pull-down menu. Tab SAVE to store/execute your entries.

Note: If it is the last user of this account, all databases and user-files as well as his en<re networkwill be removed. It is therefore strongly recommended to proof possible consequences carefully.

EVA-SCC V2.2 (revised 13.03.2019) P16

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8. USER NOTIFICATION

Required privileges: OPER

Tab ADMIN > NEWS to enter the News Admin menu.

This func<on is the easiest way to inform your network users about a certain topic. The no<fica<ons your are crea<ng will be displayed once at login <me of each single user. The menu looks like this:

The form fields have the following meaning:

NewsDate No<fica<on date (generated by the system) NewsText Contents of your no<fica<on Ac@on Ac<on pull-down menu, where: ON No<fica<on to be enabled OFF No<fica<on to be disabled DELETE No<fica<on to be removed

InserWng a new noWficaWon

To inser<ng a new no<fica<on, just enter the desired text into the Insert-Line. If you want to enable this no<fica<on right away, select ON from the Ac@on pull-down menu. Omi�ng Ac@on will default to OFF (can be modified). Tab SAVE to store/execute your entries.

Modifying an exisWng noWficaWon

To modify the content of an exis<ng no<fica<on, just tab the desired field and enter your data.Tab SAVE to store/execute your entries.

DeleWng an exisWng noWficaWon

To delete an exis<ng no<fica<on, select DELETE from the Ac@on pull-down menu. Tab SAVE to store/execute your entries.

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9. ITEM DATABASE

Required privileges: ADMIN

Tab ADMIN > ITEMS to enter the Item Admin menu.

Crea<ng an item database manually is always a <me-consuming procedure. The import func<on offers the possibility to either import items via an exis<ng CSV- or TXT-file or to import an exis<ng database from the supplier (parent).

9.1. ImporWng items from a file

Choose IMPORT from the Item Admin menu. Then tab SEARCHand select the upload file from your computer.

If you check "Replace if already exists" the data of items already exis<ng in your database will be updated with the data contained in your file. Tab SAVE to upload and store the file. The system will return a message upon comple<on indica<ng the number of inserted and replaced items. The following rules apply:

- CSV-Files must have columns separated by Semicolons (;)- TXT-Files must have columns separated by Tabs (\t). - CSV- and TXT-Files should be UTF-8 encoded to ensure full readability. Fields must not contain any semicolons (except those used as separators in CSV-Files).- The first line of the source file must contain the corresponding column names (see below). The order is not important. Columns without a name or with a name different from the name used in the database will be omi[ed.- If the field content is longer than the field size in the database, the content will be shortened.- The columns ITEMNR and ITEMNAME are compulsory.

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File structure example:

ITEMNR Item number Alphanumeric string (ABC123) ITEMNAME Item name Alphanumeric string (ABC123) ITEMNAME2 Second item name (Transla<on) Alphanumeric string (ABC123) PG Product group One alpha le[er A-K (A) RP Retail price (recommended) Decimal value (0.00) EC Extra charge in % Decimal value (0.00) PP Purchase price Decimal value (0.00) SC Surcharge in % Decimal value (0.00) SP Sales price Decimal value (0.00000) ORIGIN Country of origin (ISO-Code) Two alpha le[ers (AA) WEIGHT Item weight Decimal value (0.000) PU Packing unit Integer (0) MO Minimum order lot Integer (0) NOTES General notes Alphanumeric string (ABC123) MIN Minimum stock Integer (0) STK Actual stock Integer (0) LOC Customs tariff number Alphanumeric string (ABC123) BIN Storage loca<on Alphanumeric string (ABC123)

9.2. ImporWng items from the suppliers database

Choose SUPPLIER IMPORT from the Item Admin menu. The system will then show the status of the last import and the valid exchange rate of the day. If you want to use this exchange rate, uncheck “Use previous (old) exchange rate" accordingly.

Note: You can also enter your own exchange rate instead.

Tab START to import the database. The system will return a message upon comple<on indica<ng the number of inserted and replaced items.

ITEMNR ITEMNAME ITEMNAME2 PG RP EC PP SC SP ORIGIN WEIGHT PU MO NOTES

ABC123 ABC123 ABC123 A 0.00 0.00 0.00 0.00 0.00 AA 0 0 0 ABC123

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9.3. InserWng a new item

Choose EDIT from the Item Admin menu. If it already exists, the menu will show up like this:

The form fields have the following meaning:

ItemNo Item numberItemName Item nameItemName2 Transla<on of a given item name (will be used if exists)Notes Addi<onal remarks to be displayed when ordering items Origin ISO-Code of the country where the item has been producedWeight Item weightPackUnit Number of items packed together into one unit (e.g. box)MinOrder Minimum number of items to be ordered (minimum order lot)Pic Picture upload bu[on (shows picture icon if image already exists)Ac@on Ac<on pull-down menu, where: ON Item to be enabled OFF Item to be disabled PRIVATE Item to be enabled for your own use only DELETE Item to be removed

To insert a new item fill out the fields ItemNo and ItemName (and the op<onal fields if applicable) in the Insert-Line. The item number has to be unique (no duplica<on allowed) and has to consist of numbers and le[ers only.

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To display a par<cular item image just tab the respec<ve item number in the leR column.

9.4. Modifying an exisWng item

If items have been imported from a supplier database, the background will be gray. These items may only be modified in terms of transla<on, notes, packing units and minimum order lots. You may also change the status or delete the item from your database. All fields with white background can be modified freely. Just enter your data into the desired field and tab SAVE to store/execute your entries.

9.5. Enabling/disabling an exisWng item

To change to status of an item, select one of the following from the Ac@on pull-down menu: ON The item is enabled OFF The item is disabled. It will not be displayed in the PRICE SETUP any more and it cannot be imported by your network users. PRIVATE The item is just enabled for your own use. It will be displayed in the PRICE SETUP but it cannot be imported by your network users.

Tab SAVE to store/execute your entries.

9.6. DeleWng an exisWng item

To delete an exis<ng item select DELETE from the Ac@on pull-down menu and tab SAVE to store/execute your entries. By dele<ng an item from the database, all exis<ng parameters and images will be removed. It is therefore strongly recommended to proof possible consequences in advance.

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9.7. Uploading a single item image

To upload an image of a par<cular item, tab the Single Upload bu[on P on the right. Now tab SEARCH in the Image Upload menu, select a picture on your computer and press SENDto start the upload. The file will be uploaded and resized if necessary. The upload <me dependson the file size and the upload-speed of your internet connec<on.

The file to be uploaded must not be bigger than 2MB. The format has to be JPG, GIF, PNG or PDF.For quality reasons the image should not have a dimension (w*h) smaller than 300*300 pixels. The stored image is automa<cally completed by a watermark to disable unrecognized misuse.

Single images can also be uploaded directly from a tablets or smartphones camera. Uploading from a tablet is like from a computer. On smartphones the menu is slightly different due to the small screen.

You first have to enter the item number you wish to photograph/upload. If the item exists inthe database, the corresponding item name is displayed. Now tab SEARCH to open the camera. Take the picture and tab SEND to upload the image. The upload <me depends on the file-size andthe upload-speed of your internet connec<on.

Note: In the case that an image already exists for this item, the system will display a warning.To see the image already stored, tab onto the warning message. Nevertheless you can take andupload a new photo, which will overwrite the exis<ng one.

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9.8. Uploading mulWple item images

The procedure is similar to the single upload with the difference that the selected image files mustbe named according to the item numbers. If a filename is wrong or the item does not exist in thedatabase, the image will not be saved.

To upload mul<ple images tab the Mul<ple Upload bu[on P on the bo[om right. Then tab SEARCH in the Image Upload menu, select the pictures (using Ctrl or ShiR while selec<ng)on your computer and press SEND to start the upload. The files will then be uploaded and resizedif necessary. The upload <me depends on the number of files, the file sizes and the upload-speedof your internet connec<on.

To avoid accidentally or inten<onally misuse of this func<on, the maximum number of files which can be uploaded at the same <me is 20.

9.9. Modifying exisWng item images

To modify exis<ng images just use the Upload func<ons. The old images will be overwri[en. Note: If you can’t see the new icons or images aRer an upload, tab F5 to refresh the screen.

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9.10. EdiWng the items database for experts

Choose EDIT from the Item Admin menu. This func<on is mainly used to generate user definedlis<ngs and downloads as well as to search and adjust certain content of the database.Since you have the full opera<onal authoriza<on - you have all privileges - the use ofthis func<on should be done with extreme care by experienced administrators only!Example:

To modify an entry press the bu[on P , to delete an entry press P on the leR of each column. If you want to sort the database by a certain field just press the desired sort bu[on on the topone <me to obtain an ascending order or a second <me to obtain a descending order.The command bu[ons are at the bo[om of the screen:

To filter the database by one or more arguments, enter the desired criteria into the emptyfields at the end of the table and tab Filter. To clear the filter, tab Filter off. To browse through the pages tab the desired Page number 1,2, …. To change the number of lines to be displayed on the screen, select the desired value fromthe Display pulldown menu. To show/hide certain columns tab Show/Hide Columns , check the desired column andtab Save to store your selec<on. Tab Cancel to return to the editor without changes. To change the order of the columns tab Order Columns, click and hold the desired fieldname and drag (and drop) it to the desired posi<on. Tab OK to return to the editor. To recall the original column order tab Reset.

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To quickly search for certain records (Quick Search), enter a single search criterion in thesearch field and tab the Search Bu[on. Tab Show all to clear the search criterion.

To add an entry, press Insert and fill in the fields. Press Insert again to save your entries or <<< to exit without changes. The Bu[on CSV generates an export-file in CSV-format according to your selected setup.

Press <<< to close the window and to exit from the editor. Some browsers will ask you for a confirma<on. In this case answer with YES or OK to close the window. MulWple Search Criteria

If you wish to filter data by mul<ple criteria (Advanced Search), select Advanced Search first.

By default you can define three search criteria. If you need more criteria, tab Add Criteria as many <mes as you want.

To define a criterion, select the required field from the “Select field” pull-down menu, then select the desired mathema<cal condi<on from the “contains” pull-down menu and finally enter the check expression into the free field.

If you have defined more than one criterion, you may select either the “all criteria” or “any criteria” radio-bu[on depending on whether all criteria or only one criterion has to match your request.

Finally press Search to start the evalua<on. Tab Show all to clear all search criteria.

The example below will show all items with an item number between 200000 and 300000 containing the expression MAX.

Press Quick Search to go back to the single criteria search func<on.

Press <<< to close the window and to exit from the editor. Some browsers will ask you for a confirma<on. In this case answer with YES or OK to close the window.

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10. CUSTOMER DATABASE

Required privileges: OPER or ADMIN

OPER-Privileges: May only insert or modify a new customerADMIN-Privileges: May also import customer data from a file

Tab ADMIN > CUSTOMER to enter the Customer Admin menu.

The customer database is necessary to create personalized delivery notes, invoices and back orders.It can be created either manually or by impor<ng customer data from a CSV- or TXT file.

10.1. ImporWng customers from a file

Choose IMPORT from the Customer Admin menu. Then tab SEARCH and select the upload file from your computer.

If you check "Replace if already exists" the data of customers already exis<ng in your database will be updated with the data contained in your file. Tab SAVE to upload and store the file. The system will return a message upon comple<on indica<ng the number of inserted and replaced customers.

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The following rules apply:

- CSV-Files must have columns separated by Semicolons (;)- TXT-Files must have columns separated by Tabs (\t). - CSV- and TXT-Files should be UTF-8 encoded to ensure full readability. Fields must not contain any semicolons (except those used as separators in CSV-Files).- The first line of the source file must contain the corresponding column names (see below). The order is not important. Columns without a name or with a name different from the name used in the database will be omi[ed.- If the field content is longer than the field size in the database, the content will be shortened.- The columns CUNR and COMPANY (or LASTNAME and FIRSTNAME) are compulsory.

File structure example:

CUNR Customer number Alphanumeric string (ABC123) COMPANY Company name Alphanumeric string (ABC123) LASTNAME Last name Alphanumeric string (ABC123) FIRSTNAME First name Alphanumeric string (ABC123) STREET Street name Alphanumeric string (ABC123) ZIP Postal code Alphanumeric string (ABC123) CITY City name Alphanumeric string (ABC123) PROVINCE Province name Alphanumeric string (ABC123) COUNTRY Country name Alphanumeric string (ABC123) EMAIL Email address Alphanumeric string (ABC123) TEL Phone number Integer 0-9 (0) CG Customer group Single Integer 1-5 (0) PAY1 Payment days without extra discount Integer 0-9 (0) PAY2 Payment days with extra discount Integer 0-9 (0) CDC Extra payment discount in % (Skonto) Decimal value (0.00) VATNR Customer VAT Iden<fica<on number Alphanumeric string (ABC123) ADC Addi<onal discount in % Decimal value (0.00)

The following format rules have to be considered:

. The country name (COUNTRY) must be correctly spelled in English or in IOC- or ISO-format.

. The phone number (TEL) must be without country code.

CUNR COMPANY LASTNAME FIRSTNAME STREET ZIP CITY COUNTRY EMAIL TEL CG ADC

ABC123 ABC123 ABC123 ABC123 ABC123 ABC123 ABC123 ABC123 ABC123 0 0 0.00

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10.2. InserWng a new customer

To insert a new customer, tab EDIT from the Customer Admin menu. You will see an empty mask:

The form fields have the following meaning:

Customer No. Customer number (generated by the system) Company \Firstname \ Lastname \Address (Street) > Full postal addressZIP (Postal Code) / City /Province / Country Country (only selectable from the pull-down menu)Email Email address Phone Phone number (Country code provided by the system)Payment Condi@on Granted condi<ons to balance open invoicesVAT Id.No. VAT Iden<fica<on Number (VAT = Value Added Tax)

Customer Group Customer group 1-5 reflec<ng the discountAdd. Discount Extra discount in addi<on to the discount provided by the customer group

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Fill out the required form fields.

Select the desired customer group from the pull-down menu. The selectable groups (1-5) reflectthe available discounts as they are specified in the discount setup menu (see DISCOUNT SETUP). On MouseOver, the corresponding discount values will be displayed. If you do not select a customer group, the customer in ques<on will not be granted any discount.

To grant the customer an addi<onal discount on top of the discount given by the customer group,enter the desired percentage into the field Extra Discount.

By tabbing ENTER the system will check your entries concerning plausibility and completeness.If all condi<ons are met, the system will offer the SAVE bu[on, otherwise it will mark the errors in red.

Tab SAVE to store your entries. The system will than create the customer number automa<cally.

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10.3. Modifying an exisWng customer

To modify an exis<ng customer, tab OPEN in the customer entry mask to call the customer list.

Search for the desired customer and press P . Proceed as if you would insert a new customer.

10.4. Enabling/disabling an exisWng customer

To enable/disable an exis<ng customer select ON/OFF from the Ac@on pull-down menu. If you have disabled a customer (OFF), he will not be selectable in the INVOICING any more un<l you ac<vate him again (ON). Tab SAVE to store/execute your entries.

10.5. DeleWng an exisWng customer

To delete an exis<ng customer select DELETE from the Ac@on pull-down menu. By dele<ng a customer from the database, all exis<ng data will be removed. It is therefore strongly recommended to proof possible consequences in advance.Tab SAVE to store/execute your entries.

10.6. EdiWng the customers database for experts

Choose EDIT from the Customer Admin menu. This func<on is mainly used to generate user definedlis<ngs and downloads as well as to search and adjust certain content of the database.The func<onality is iden<cal with the custemer admin func<on (see ADMIN > CUSTOMERS).Since you have the full opera<onal authoriza<on - you have all privileges - the use ofthis func<on should be done with extreme care by experienced administrators only!

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11. ENGINE DATABASE

Required privileges: ADMIN and distributors only!

Tab ADMIN > ENGINES to enter the Engines Admin menu.

This func<on is fully available for distributors only! All other users will just see their own engines.The engines database contains all engines that have been delivered into your territory.

The fields have the following meaning:

Engine Engine serial numberModel Engine model ReceivingSerCenter Name of servicecenter to which you have delivered the engineDelivery Date Date when the engine has been delivered (generated by the system)

Besides the standard search filter and sor<ng capabili<es it is also possible to determine

- a engine serial number range (enter both from and to fields) or - a star<ng engine serial number (just enter the from field) or - an end engine serial number (just enter the to field)

To execute your query tab the SELECT bu[on or simply press ENTER on your keyboard.

To clear the selec<on, tab P on the right. If you want to assign an engine to a par<cular servicecenter, select the name of the servicecenter from the pull-down menu (you may assign more then one engine at the same <me) and tab SAVE to store your entries.

Since the execu<on of this func<on is not reversible, check possible consequences in advance!

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12. SEAL DATABASE

Required privileges: ADMIN and distributors only!

Tab ADMIN > SEALS to enter the Seals Admin menu.

This func<on is fully available for distributors only! All other users will just see their own seals.The seals database contains all seals that have been delivered into your territory.

The fields have the following meaning:

Seal Seal numberReceivingSerCenter Name of servicecenter to which you have delivered the sealDelivery Date Date when the seal has been delivered (generated by the system)Sealing Company Name of company which has used the seal for sealing an engineSealing Date Date when the engine has been sealed with this sealEngine Engine serial number that has been sealed with this seal

To work on the seals-list of a par<cular servicecenter, select the name of the servicecenter from the pull-down menu on the top. This list will stay ac<v un<l you select ‘ALL’ from the pull-down menu.

Besides the standard search filter and sor<ng capabili<es it is also possible to determine

- a seal range (enter both from and to fields) or - a star<ng seal number (just enter the from field) or - an end seal number (just enter the to field)

To execute your query tab the SELECT bu[on or simply press ENTER on your keyboard.

To clear the selec<on, tab P on the right.

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Assigning single seals

If you want to assign single seals to a par<cular servicecenter, select the name of the servicecenter from the pull-down menu right to the corresponding seal number (you may select more then one seal at the same <me) and tab SAVE to save your entries.

Assigning mulWple seals

If you want to assign all visible (not yet assigned) seals to a par<cular servicecenter, select the name of the servicecenter from the ‘Assign all’ pull-down menu at the bo[om and tab SAVE to save your entry.

You can also use this capability to assign a whole batch to a par<cular servicecenter. For example to assign 20 seals from 601001 to 601020 to the servicecenter XY, the easiest and quickest way would be:

- Change the display to 20 LP or more to have all 20 seals displayed on one single page- Select the desired seal range from 601001 to 601020- Select the servicecenter XY from the ‘Assign all’ pulldown menu - Tab SAVE

ARer this the fields background will change to gray indica<ng that the seals are assigned.Since the execu<on of this func<on is not reversible, check possible consequences in advance!

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13. USERFILES

Required privileges: OPER

Tab ADMIN > EXPLORER to enter the Userfiles menu.

While working with the system, a lot of files will be stored on the server. These filescan be observed and downloaded (but not deleted or modified) for your own usage.

The possible func<ons are:

- Tab the headline to sort the table in ascending or descending order- Tab folder to see the content- Tab .. to return to the root folder- Tab file to open or download a file- MouseOver to preview an image

The folders contain the following data:

claim/ Claims and warranty claims dra\/ Uploaded draRs order/ Orders (addressed to supplier) invoice/ Outgoing invoicesphoto/ Uploaded item picturesregis/ Engine registra<ons temp/ Temporary files

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14. GENERAL SETUP

Required privileges: OPER

Tab ADMIN > SETUP > GENERAL to enter the General Setup menu.

If you have not yet filled up your General Setup, the menu will show empty fields, otherwiseyou will see something like this:

The form fields have the following meaning:

Customer No. Customer number (generated by the system) Rotax Dist.No. Your Rotax distributor number (if applicable)Heidenau Dist.No. Your Heidenau distributor number (if applicable)Company \Address (Street) \ ZIP (Postal Code) > Your full postal addressCity /Province /

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Country Nothing to enter (determined by the system) Country Code Nothing to enter (modify if necessary) Phone Your phone number Fax Your fax number (if applicable) Mobil Your mobile number Email Your email address Inboxes General Email address(es*) where you want to receive correspondence Inboxes Orders Email address(es*) where you want to receive orders and pre-orders notesInboxes Registr. Email address(es*) where you want to receive registra<ons Inboxes Claims Email address(es*) where you want to receive claimsInboxes Forecasts Email address(es*) where you want to receive forecast notesWebpage1 Your main homepage address Webpage2 Your secondary homepage address (if applicable) Currency Nothing to enter (generated by the system) Tax (%) Your na<onal VAT (value-added tax) Hourly Rate Your hourly rate for labour (net in local currency) Visibility Select private or public from the pull-down menu, where PRIVATE only your own employees can reach you PUBLIC your network can reach you

* mul<ple Email addresses must be separated by comma (,)

Fill out the form fields and tab SAVE to store your entries.

Note: As soon as you have finished and saved your entries the very first <me, the system will automa<cally generate your customer number and you will be inserted in your suppliers (parents) customer database.

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15. FORECAST / PRE-ORDER SETUP

Required privileges: OPER

Tab ADMIN > SETUP > FORECAST to enter the Forecast Setup menu ortab ADMIN > SETUP > PRE-ORDER to enter the Pre-Order Setup menu.

Forecas<ng is a fundamental tool to get a be[er picture about the market needs.To enable your network to provide you relevant data, you have to parameterize the setup.If you have already made entries, the menu will show up like this:

The form fields have the following meaning:

ItemNo/Itemname Free descrip<on of the item to be forecasted / pre-orderedStartDate Start of forecast / pre-order period (no entries are possible before that date)EndDate End of forecast / pre-order period (no entries are possible aRer that date)FroZone Number of days from current date where no entries are possibleAc@on Ac<on pull-down menu, where: ON forecast / pre-order to be enabled OFF forecast / pre-order to be disabled (default) DELETE forecast / pre-order to be removed

Tab SAVE to store/execute your entries.

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15.1. InserWng a new forecast / pre-order

To inser<ng a new forecast / pre-order, just fill out the Insert-Line. You can either specify- the StartDate and EndDate or- the FrozenZone (number of days from current date where no entries shall be possible).If you want to enable this item right away, select ON from the Ac@on pull-down menu.

Tab SAVE to store/execute your entries. Omi�ng StartDate and/or EndDate will default to the 1st Jan. and/or 31st Dec. of the current year. Omi�ng Ac@on defaults to OFF (can be modified later on).

15.2. Modifying an exisWng forecast / pre-order

To modify the data of an exis<ng forecast / pre-order just tab the desired field, enter your dataand tab SAVE to store/execute your entries. 15.3. DeleWng an exisWng forecast / pre-order

To delete an exis<ng forecast / pre-order select DELETE from the Ac@on pull-down menu and tab SAVE to store/execute your entries. Note: By dele<ng an item from the forecast / pre-order, already exis<ng values will be removed.It is therefore strongly recommended to proof possible consequences carefully.

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16. DISCOUNT SETUP

Required privileges: OPER

Tab ADMIN > SETUP > DISCOUNTS to enter the Discount Setup menu.

All items are divided into Product Groups A to K. This enables you to specify differentdiscounts on items depending on the group they are belonging to. If you have importeditems from your supplier (parent), the menu will show up like this:

The form fields have the following meaning:

PG Product Group (A-K) Supplier Product Product group descrip<on as it has been defined by your supplierDescrip@on (for your informa<on only). DC Discount as it has been defined by your supplier = your discount when purchasing items from your supplier (for your informa<on only). Product Your own product group descrip<on. We recommend to use theDescrip@on suppliers defini<ons wherever possible for a be[er consistency. 1 Discount you are gran<ng for customer group 1 (e.g. servicecenters) 2 Discount you are gran<ng for customer group 2 (e.g. dealers) 3 Discount you are gran<ng for customer group 3 (e.g. sub-dealers, teams) 4 Discount you are gran<ng for customer group 4 (e.g. regular customers) 5 Discount you are gran<ng for customer group 5 (e.g. frequent customers) Fill out the form fields and tab SAVE to store your entries.

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17. DRAFT SETUP

Required privileges: OPER

Tab ADMIN > SETUP > DRAFTS to enter the DraR Setup menu.

DraRs are used to support func<ons like invoicing, ordering or warranty claims when searching items. They enable you to select items directly from the draR without knowing item numbersor item names. If you have already uploaded some draRs, the menu will show up like this:

The form fields have the following meaning:

Dra\No DraR number (must be unique) Model Short name of the model the draR belongs to Dra\Size Original size and scaled size if applicable (generated by the system)Dra\Date Upload date (generated by the system) Ac@on Ac<on pull-down menu, where: ON draR to be enabled OFF draR to be disabled (Default) DELETE draR to be removed

Note: To display a par<cular draR just tab the respec<ve draR number in the leR column.

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A draR can be anything like a drawing, a 3D-model or a picture. The file to be uploaded mustnot be bigger than 2MB and the format has to be JPG, GIF, PNG or PDF.

For quality reasons the draR should not have a dimension (w*h) smaller than 800*600 pixels. Items on the draR should be numbered or equipped with a symbol poin<ng to it.

17.1. InserWng a new drab

There are several possibili<es to upload a new draR depending on the file name:

- If your draR has a filename like Dra\No_Model_Dra\Name.Extension, enter an asterisk (*) into the Dra\No field of the Insert-Line, tab SEARCH and select the file on your computer.

- If your draR has a filename like Model_Dra\Name.Extension, enter the missing Dra\No into the Insert-Line, tab SEARCH and select the file on your computer.

- If your draR has a filename like Dra\Name.Extension, enter the missing Dra\No and Model into the Insert-Line, tab SEARCH and select the file on your computer.

- If your draR has a fic<<ous filename enter the missing Dra\No, Model and Dra\Name into the Insert-Line, tab SEARCH and select the file on your computer. The draR number has to be unique (no duplica<on allowed). However, if you want to replace an already exis<ng draR, check “Replace”. Tab SAVE to store/execute your entries.

The file will then be uploaded and resized if necessary. The upload <me depends on thefile size and the upload-speed of your internet connec<on.

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17.2. Modifying an exisWng drab

You can only modify Model and Dra\Name. To do so, tab the desired field, enter your data and tab

SAVE to store/execute your entries.

17.3. DeleWng an exisWng drab

To delete an exis<ng draR select DELETE from the Ac@on pull-down menu and tab SAVE to store/

execute your entries. Note: By dele<ng a draR from the database, all exis<ng grid parameters (see GRID SETUP) will be removed. It is therefore strongly recommended to proof possible consequences carefully.

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18. GRID SETUP

Required privileges: OPER

Tab ADMIN > SETUP > GRIDS to enter the Grid Setup menu.

To use uploaded draRs as a support tool for func<ons like invoicing, ordering or warranty claims,you need to establish a correla<on between draRs and items. As soon as you have uploaded draRs (see DRAFT SETUP), it is possible to parameterize them:

Select the draR you want to parameterize from the Model/Dra\Name pull-down menu. Dependingon whether the draR has already some defined parameters or not, the system will show up like this:

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18.1. InserWng a new parameter

Type (or scan) the desired item number into the field ItemNo and press ENTER. If the itemexists in your database, the corresponding Item name will be displayed in the field ItemName. Now tab the posi<on on the draR where you want the correla<on to be.

A full red square will appear at the selected posi<on. The square should be near (not necessarilyexact) to the desired posi<on. If you are not sa<sfied with the posi<on, just tab another posi<on.

If you are sa<sfied with the posi<on, tab SAVE to store your entry. The full red square will changeto a red frame confirming that the parameter has been saved successfully.

18.2. DeleWng a parameter

To remove a parameter, tab the red frame at the desired posi<on. The system will show the corresponding item in the item field and the red frame will change to a full red square.

If the parameter is a mul<-item parameter, the item field will change to a pull-down menu showingthe different items in red. Select the item you want to delete. If you are sure that it is the item youwant to remove, tab DELETE. The red frame will disappear confirming that the parameter has beenremoved successfully.

18.3. Copying a parameter

To copy a parameter, tab the red frame at the posi<on you want to copy. The red frame will change to a full red square. Now tab the posi<on where you want the copy to be. A full red square will appear at the selected posi<on. The square should be near (not necessarily exact) to the desired posi<on. If you are not sa<sfied with the posi<on, just tab another posi<on. If you are sa<sfied with the posi<on, tab SAVE to store your entry. The full red square will change to a red frame confirming that the parameter has been saved successfully.

Note: If you are in doubt during inser<ng, dele<ng or copying, tab RESET to abort.

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19. PRICE SETUP

Required privileges: OPER

Tab ADMIN > SETUP > PRICES to enter the Price Setup menu.

The price database contains the prices and price calcula<ons that may change frequently. If an item database already exists, the menu will show up like this:

The form fields have the following meaning:

ItemNo Item numberItemName Item nameProGroup Product Group (A-K) RetPrice Recommended Retail Price (= Sales Price of your supplier)%ExtChar Extracharge (in %) to be added to the Recommended Retail PricePurPrice Purchase Price%SurChar Surcharge (in %) to be added to the Purchase PriceSalePrice Sales Price (= Recommended Retail Price for your sales network)GrosPrice Gross Sales Price (inclusive VAT)Ac@on Ac<on pull-down menu, where: ON Item to be enabled OFF Item to be disabled PRIVATE Item to be enabled for your own use only

The bo[om line ”General changes for” enables you to modify either Extra-/Surcharges orto round the gross prices for all or selected product groups.

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19.1. SelecWng the product group

The very first thing to verify/adjust is the Product Group you want the item to belong to. If you have imported an item database from your supplier, the system will propose the Product Group as chosen by your supplier. Depending on your own se�ngs (see DISCOUNT SETUP), you may modify the Product Group by selec<ng it from the pull-down menu (on MouseOver, the corresponding discount values will be displayed). For the sake of clarity we recommend to use the same Product Groups as your supplier.

19.2. Defining the sales prices

There are 4 possibili<es to define the sales price of an item:

- Method 1: Enter the percentage of Extracharge(s) into the field %ExtChar. The system will than calculate the sales price based on the recommended sales price.- Method 2: Enter the percentage of Surcharge(s) into the field %SurChar. The system will than calculate the sales price based on the purchase price.- Method 3: Enter the Sales Price(s) directly into the field SalePrice. The system will recalculate the charges (if they were set) and the Sales Price.- Method 4: Enter the Gross Sales Price(s) directly into the field GrosPrice. The system will recalculate the charges (if they were set) and the Gross Sales Price. Use this method, if you want to have clearly rounded Gross-prices (including VAT).

Items that have been imported from the supplier will always show up with a recommendedsales and a purchase price, therefore you may choose any of the above methods. If you want to use method 2 and 3 for your own items, you must enter those values first.

19.3. Enabling/disabling an exisWng item

To disable an exis<ng item select OFF from the Ac@on pull-down menu. Once you have disabled an item, it will disappear from the list and it cannot be imported by your network users any more. To enable the item again, use the ITEM SETUP func<on.

19.4. Adding Extra- or Surcharges

If you want all items or items of a par<cular Product Group to have the same extra- or surcharges,select either ALL or the desired Product Group from the pull-down menu and enter the percentageinto the field %ExtChar or (not both) %SurChar. Example:

Tab SAVE to store/execute your entries. This func<on will overwrite all extra- or surcharge se�ngs that may already exist. Since the execu<on of this func<on is not reversible, check possible consequences in advance!

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19.5. Rounding gross prices

The pure calcula<on of gross prices (prices shown to the consumer) based on purchase prices,margins, charges, taxes, etc. will eventually produce ugly looking values on the decimal places.To straighten those gross prices, the system offers a rounding func<on. Select either ALL or the desired product group from the pull-down menu and choose therounding type according to your needs from the Roundings pull-down menu (on MouseOverdetailed informa<on will be displayed). Example:

The following rounding types are available:

Type1 = 1.01 / 10.05 / 100.10 / 1000.00 amounts from 0.00 up to 9.99 will be rounded to 1/100 amounts from 10.00 up to 99.99 will be rounded to 5/100 amounts from 100.00 up to 999.99 will be rounded to 1/10 amounts from 1000.00 upwards will be rounded to integer

Type2 = 1.05 / 10.10 / 100.00 and upwards amounts from 0.00 up to 9.99 will be rounded to 5/100 amounts from 10.00 up to 99.99 will be rounded to 1/10 amounts from 100.00 upwards will be rounded to integer

Type3 = 1.10 / 10.00 and upwards amounts from 0.00 up to 9.99 will be rounded to 1/10 amounts from 10.00 upwards will be rounded to integer

Type4 = 1.00 all amounts will be rounded to integer

none no amount will be rounded

Tab SAVE to store/execute your entries.

This func<on may change the Net Sales Price accordingly. To return to unrounded amounts, repeat the func<on by selec<ng none (instead of a type) from the Roundings pull-down menu.

Note: To display a par<cular item image just tab the respec<ve item number in the leR column.

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20. INVOICE SETUP

Required privileges: OPER

Tab ADMIN > SETUP > INVOICE to enter the Invoice Setup menu.

If you are using the system to create your invoices, you will need some essen<al parameters about your company. These parameters will be printed on the invoice. The menu will show up like this:

The form fields have the following meaning:

Logo Your logo VAT Id.No. Your VAT Iden<fica<on number (VAT = Value Added Tax) Reg. No. Your Registra<on number (e.g. Chamber of Commerce, ...) Bankname Name of your bankIBAN Interna<onal Bank Account Number of your bankSWIFT/BIC Interna<onal Bank Iden<fica<on Code of your bankFootnote 1 Text to be printed on your invoices Footnote 2 Text to be printed on your invoices

Select a logo from your computer, fill in the fields and tab SAVE to store/upload your entries. The logo should have a minimum size (width x height) of 300 x 200 pixels, but not bigger than 2MB. Depending on the size of your logo and the upload-speed of your internet connec<on, the upload may take up to 30 seconds. When the upload has completed, the system should display the resized image.If not, tab func<on key F5 (or similar) to refresh the screen.

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21. REGISTRATION

Required privileges: OPER or USER

USER-Rights: May only inspect an exis<ng registra<on OPER-Rights: May also register new engines

Tab TECHNICS > REGISTRATION to enter the Registra<on menu.

Normally, the system will show up immediately with the Registra<on menu. Due to the huge amount of engines, a database-reorganiza<on is necessary from <me to <me. In such a case, the system will first come up with a message, which needs to be confirmed by pressing OK. The reorganiza<on may take a few minutes. ARer comple<on the Registra<on menu will appear:

The form fields have the following meaning:

Engine Ser.No. Engine serial numberPurchase Date Date when the end-user has purchased the engineU@liza@on Predominant usage of the engine (private or commercial)Company Name of company who has purchased the engine (if applicable)Firstname \Lastname \Address (Street) \ ZIP (Postal Code) > End-users full postal addressCity /Province / Country / eMail End-users email addressPhone End-users phone number Registrar Name of last registrar (generated by the system)

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To call an engine, enter the engine serial number into the field Engine Ser.No. and press ENTER. If the engine serial number exists, the system will show all available data. Otherwise the menu will be cleared to wait for another serial number. Depending on your privileges you will be able to either only inspect or enter/modify the data.

If you are an operator, you may fill out the form fields. By tabbing ENTER the system will checkyour entries concerning plausibility and completeness. If all condi<ons are met, the system willoffer the SEND request bu[on, otherwise it will mark the errors in red.

Tab SEND to request for storage. Since the registra<on is a very cri<cal func<on, the system willask for confirma<on. If you are sure, tab CONFIRM to finally store your entries.

Note: It is not possible to create a warranty claim, if the engine has not been registered.To display more detailed informa<on about the engine, just tab the engine serial number.

At the same <me the system will

- send a confirma<on email (with CSV-file for future use) to the authorized distributor.- send a confirma<on email with a[achment (containing a return declara<on le[er and informa<on about the manufacturers non binding warranty) to the end-user.

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Confirma<on to authorized distributor

Confirma<on to end-user

A[achment

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22. SEALING

Required privileges: OPER or USER

USER-Privileges: May only inspect exis<ng sealing informa<on OPER-Privileges: May also register new engine seals

Tab TECHNICS > SEALING to enter the Seals menu.

The system will show up with the following menu:

The form fields have the following meaning:

Engine Ser.No. Engine serial number and current engine seal numberModel Engine model at deliverySealing Date Date when the end-user has purchased the engineSealing Company Name of company who has done the last sealingNew Seal No. New seal number (to be entered twice for security)Op@onal Notes Addi<onal notes about certain par<culari<es and/or abnormali<es (op<onal field with maximum 300 characters)

To call an engine, enter the engine serial number into the field Engine Ser.No. and press ENTER.

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If the engine serial number exists, the system will show all available data, otherwise the menu will be cleared to wait for another serial number. Depending on your privileges you will be able to either only inspect or enter/modify the data.

If you are an operator, you may fill out the form fields and tab ENTER. The system will then check your entries concerning plausibility and completeness. If all condi<ons are met, the system will offer the SAVE request bu[on, otherwise it will mark the errors in red.

Tab SAVE to request for storage. Since the sealing is a very cri<cal func<on, the system will ask for confirma<on. If you are sure, tab CONFIRM to finally store your entries.

Some more func<ons are available:

- To display detailed informa<on about the engine, just tab the engine serial number. - To display all previous seals of the engine, just tab the seal number.

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23. TYRE INFORMATION

23.1. Retrieving data manually

Required privileges: USER

Tab TECHNICS > TYRE-INFO to enter the Tyre Informa<on menu.

This func<on is to retrieve data about MOJO tyres only. Normally, the system will show up immediately with the Tyre Informa<on menu. Due to the huge amount of data, a database-reorganiza<on is necessary from <me to <me. In such cases, the system will first come up with a message, which needs to be confirmed by pressing OK. The reorganiza<on may take a few minutes. ARer comple<on the Tyre Informa<on menu will appear.

To retrieve inform<on about a certain tyre, enter the tyre barcode number into the field Tyre-Serialnumber. To retrieve informa<on about a box of tyres, enter the box number instead.

To disable robot queries, the system will ask every 50th query for the result of a small math exercise. Enter the result if necessary into the field “What is the result?” and tab SEARCH to retrieve the tyre:

Note: The tyre informa<on lookup will be done maximum 5 years in the past. If you need informa<on about tyres or boxes older than this, please contact BRP-Rotax in Austria.

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23.2. Retrieving data via a semi-industrial scan app

Retrieving tyre informa<on is a <me-consuming procedure, if the tyre serial numbers or box numbers have to be entered manually. Industrial apps are powerful, but liable to fees.

For this reason EVA offers an interface to a free semi-industrial scan app by Cognex CorporaWon available in the App Store for iOS and Google Play for Android devices. For Windows mobile devices you will find a similar app by Manatee Works in the MicrosoR Store. More informa<on can be found here:

h[ps://itunes.apple.com/us/app/manatee-works- barcode-scanner/id504201315?mt=8

h[ps://play.google.com/store/apps/details? id=com.manateeworks.barcodescanners

h[ps://www.microsoR.com/de-at/store/p/ barcode-scanners/9nblggh0ckqv

Gedng started

Download the Barcode App and start the applica<on. The app will show up with the following screen:

Call system se�ngs

About this app

Zoom

Turn camera light on/off Call scan history

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Sedng up the Service

Tab P on the top leR to start the setup procedure and follow the sequence 1-6 as follows:

1. Tab to enter the Setup menu

2. Set switch in posi<on ON

3. Tab to enter your Se�ngs

4. Tab to add a Service

5. Enter label name (e.g.: Tyrecheck)

6. Enter Service (see explana<on)

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1

3

2

4

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How to enter a Service

A Service mainly consists of the func<on you want to execute (which is the inspec<on in this case) and your SCC access data (username and password). It has the following format:

heps://www.eva-scc.com/tyrecheck?username=<username>&password=<password>&code=

where <username> is your username and <password> is your password your are normally using for your EMS-Login. Example:

heps://www.eva-scc.com /[email protected]&password=test123&code=

Tab SAVE in the upper right to store your entries.

Before exi<ng the menu, ac<vate your created service by tabbing onto it:

Note: If you did something wrong with the specifica<on of your service, you must delete it (by sliding from right to leR) and repeat the procedure from scratch.

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Capturing and evaluaWng a barcode

If not already done at setup <me, tab P and goto theResult Se�ngs to check if your service is ac<vated.Otherwise you can immediately start to scan a barcode.

To capture a barcode just hover your device camera over it(no bu[ons are required).

When needed tab here for light or zoom

As soon as the scanner has recognized the barcode the system will come up with the following screen depending on your privileges:

ADMIN-Users will see the full tyre informa<on. OPER-Users will see the flag of the origin country.GUEST-Users will see the flag only in case the tyre belongs to their territory.Tab DONE in the upper leR to scan another barcode.

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23.3. Retrieving data via an industrial scan app

As explained previously the best way to retrieve tyre informa<on is by using a commercial scan app. But some<mes the barcodes are badly printed or demaged. In such cases a commercial scan app will not always be able to provide the desired result.

For this reason EVA offers an interface to an industrial scan app by Skycore Mobile Services called codeREADr available in the App Store for iOS and Google Play for Android devices. More informa<on can be found here:

h[ps://itunes.apple.com/ml/app/codereadr-enterprise-barcode/id389044458

h[ps://play.google.com/store/apps/details?id=com.skycore.android.codereadr

CreaWng your account

This app is a chargeable service and therefore needs a sign-up at h[ps://www.codereadr.comThe cost as of now (March, 2018) is USD 14,99 per month and device. Charges are done monthly giving you the possibility to downgrade to the free version and revert back to the paid plan at any <me. The change will take effect at the end of your monthly billing cycle.Although not free of charge, this scan app is worth to think about. The scan engine is really incredible and able to read almost iden<cal to very expensive high performance barcode scanners. If you are in doubt, you may first try the free commercial scan app as described in chapter 4.6. to gain experience in how to use a smartphone as a scan device.

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Sedng up the service Once you have got your account informa<on from codeREADr, you can setup the service.

Goto www.codereadr.com Tab Sign in on the top right Enter your account name and password Tab Sign in to confirm your entries

Choose Services (if not yet selected) from the top menu and tab Create a Service

Select the radio bu[on ‘Redirect Scans to a Third Party Server ’. Check ‘Skip our Server and go directly to yours’.

Then enter the following into the free field: heps://www.eva-scc.com/tyrecheck?username=<username>&password=<password>

where <username> and <password> must be the username and password you are using for your SCC-Login. Example:

heps://www.eva-scc.com /[email protected]&password=test123

Tab Create Service to confirm your entries.

Enter any label name (Example: Tyrecheck) you want to see in the scan menu and tab Save and Con<nue

You can skip the following steps by tabbing 3 Save and Con<nue <mes then tab Done to finish.

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Gedng started

Download the codeREADr App from the App Store or Google Play and start the applica<on. The app will show up with the following screen:

Enter your codeREADr username and password. Tab Sign in to confirm your entries.

Tab here to return to the login menu

Tab onto the label you have defined in the service

setup to start the service

Call manual input

Call barcode scan

Call scan history

Call system se�ngs

Tab the SCREEN to start scanning or P on the top leR to return to the service selec<on menu.

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Capturing and evaluaWng a barcode

When needed tab here to switch the light half on, full on or off

To capture a barcode just hover your device camera over it (no bu[ons are required)

As soon as the scanner has recognized the barcode, the system will show up with one of the following screens depending on your privileges:

ADMIN-Users will see the full tyre informa<on. OPER-Users will see the name of the origin country.GUEST-Users will see the country name only in case the tyre belongs to their territory.Tab NEXT at the bo[om to scan another barcode or in the upper leR to return to the main menu.

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24. SEAL INFORMATION

24.1. Retrieving data manually

Required privileges: USER

Tab TECHNICS > SEAL-INFO to enter the Tyre Informa<on menu.

This func<on is to retrieve data about ROTAX seals only. Similar to the tyre informa<on func<on,the system will show up with one of the following menus:

To call a certain seal, enter the seal barcode number into the field Seal-Serialnumber.

To disable robot queries the system will ask every 50th query for the result of a small math exercise. Enter the solu<on if necessary into the field “What is the result?” and tab SEARCH to retrieve the tyre:

Note: The seal informa<on lookup will be done maximum 5 years in the past. If you need informa<on about seals older than this, please contact BRP-Rotax in Austria.

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24.2. Retrieving data via a semi-industrial scan app

Retrieving seal informa<on via the semi-industrial scan app by Cognex CorporaWon (or Manatee Works) Barcode Scanner is similar to the tyre informa<on retrieval.

The only difference is that you have to setup the Service with the following se�ngs:

5. Enter label name (e.g.: Sealcheck)

6: Enter a Service (see explana<on)

A Service mainly consists of the func<on you want to execute (which is the inspec<on in this case)and your SCC access data (username and password). It has the following format:

heps://www.eva-scc.com/sealcheck?username=<username>&password=<password>&code=

where <username> and <password> must be the username and password you are using for your SCC-Login. Example:

heps://www.eva-scc.com/[email protected]&password=test123&code=

Tab SAVE in the upper right to store your entries.

Before exi<ng the menu, ac<vate your created service by tabbing onto it:

Note: If you did something wrong with the specifica<on of your service, you must delete it (by sliding from right to leR) and repeat the procedure from scratch.

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24.3. Retrieving data via an industrial scan app

Retrieving seal informa<on via the industrial scan app by Skycore Mobile Services called codeREADr is similar to the tyre informa<on retrieval.

The only difference is that you have to setup the service with the following se�ngs:

Select the radio bu[on ‘Redirect Scans to a Third Party Server ’. Check ‘Skip our Server and go directly to yours’.

Then enter the following into the free field: heps://www.eva-scc.com/sealcheck?username=<username>&password=<password>

where <username> and <password> must be the username and password you are using for your SCC-Login. Example:

heps://www.eva-scc.com/[email protected]&password=test123

Choose a service name different from the other service names you may have defined:

Enter any label name (Example: Sealcheck) you want to see in the scan menu

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25. ORDERING Required privileges: GUEST

Tab SERVICE > ORDERING to enter the Order Form menu.

This func<on lets you generate and administrate orders with database and graphics aided tools.If stock informa<on is available, it will also calculate and suggest items and quan<<es.

The system will show up with the following menu:

The form fields have the following meaning:

ItemNo Item numberItemName Item nameQty Number (quan<ty) of pieces Notes Addi<onal informa<on Price Your purchase pricePackUnit Number of pieces contained in one packageMinOrder Minimum number of pieces or units to be ordered ActStock Actual (remaining) number of pieces on stock

P … Graphical search P … Automa<c order crea<on P … Clear insert line

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25.1. General consideraWons

Thanks to the direct connec<on to the warehousing module, the ordering func<on is be able to automa<cally create an order based on actual stock level and minimum stock level. This way your inventory is correct at any <me, avoiding shor�alls and refill omissions. However it is absolutely essen<al that all stock movements are me<culously recorded. For a be[er understanding of how an order is made lets explain the 2 main steps: Step 1: Crea<ng an order This can be done either manually (manual selec<on) or automa<cally (via system proposal). ARer this step the order will be just saved, but not sent to anybody. Therefore you can s<ll modify or delete an order freely. Step 2: Finalizing an order This step will electronically send the order to your supplier. At this point you cannot change it any more, but you can s<ll copy an order to be used for another order. Moreover it can be deleted only aRer your supplier has processed and released the order.

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25.2. CreaWng an order manually

There are two possibili<es to generate an order manually. You can either select items by their item numbers (or item names) or by “picking” them directly from the drawing. Selec<ng an item by its number or name

Enter the desired item number into the field ItemNo/Itemname and the number of pieces (units) into the field Qty Insert line and press ENTER. If the item number exists in the database, a new order line will be placed into the Order Form.

If an item number you have entered is obsolete and your supplier does not have this item on stock any more, the system automa<cally searches for the new item number. If the search was successful, a message will appear in the field Notes, otherwise no item will be selected.

If the quan<ty you have entered does not meet your supplier condi<ons concerning packing units and/or minimum order lots, the values indicated in the fields PackUnit and MinOrder will be red. You should modify the quan<ty in the order form unless these values become black. Selec<ng an item using “Search”

If you do not know the exact item number, you can use the full text search func<on. In this case enter a search criterion into the field ItemNo/Itemname and press ENTER. The search criterion can be either frac<ons of an item number or an item name according to the search rules (see MISCELLANEOUS).

If your search criteria matches more than one <me, the input field will become a pull-down menu(red text) where you can select the desired item, otherwise it will show the desired item right away.

ARer that, add the quan<ty into the field Qty and press ENTER. However, if you are not happy with the

search result, press P to clear the Insert line and repeat the procedure.

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Selec<ng an item using “graphical search”

If your supplier offers parameterized draRs, you may also “pick” items directly from the draR. To do so,

press P leR to the Insert line to open the graphics tool and select the desired draR from the pull-down menu. If you have already selected a draR before, the last draR will be opened automa<cally.

Now tab onto the symbol poin<ng at your desired item. The system will immediately jump back to the Order Form showing the item number and item name of the selected item. If you have chosen a mul< version item (e.g. with various sizes, colours) the system will present a pull-down menu where you can select the desired item. ARer that, add the quan<ty and press ENTER. If you are not happy with an

order line, just tab P on the leR to remove it. Note: In case you are uncertain if you have selected the correct item, just tab onto the item number to display the corresponding image (if available).

25.3. CreaWng an order automaWcally

Provided you are using the system to manage your stock (see WAREHOUSING and INVOICING), this

func<on is able to fill in an order form automa<cally. Press P leR to the Insert line to generate an order proposal based on your defini<ons (minimum stock level, actual stock), your backorders and the parameters defined by your supplier (packing unit, minimum order, availability). Since it is just a proposal, you may add, modify and delete order lines freely as usual.

If you have completed your order, tab SAVE to store your entries.

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25.4. AdministraWng orders

This is the menu where you can administrate (modify, delete, finalize, copy) your orders. To do so, tab OPEN to call the Order List menu. The menu will show up like this:

The form fields have the following meaning:

OrderNo Order number (generated by the system)OrderDate Order date (generated by the system)OrderName Free definable name for be[er iden<fica<on Lines Number of order lines OrderValue Total purchase valueAc@on Ac<on pull-down menu, where: SEND Order to be sent to supplier DELETE Order to be removed

The colored dots on the leR indicate the order status, where:

P Order sent, but not yet processed by supplier

P Order processed, but not yet released by supplier

P Order released by supplier and ready for dele<on

Usually every order can be iden<fied by its unique order number, but in some cases it may be more comprehensible to give it a name too. To do so, enter the desired name into the field OrderName and tab ENTER. You can modify the name freely at any <me.

Note: To display the content of an exis<ng order, simply tab onto the order number.

25.5. Modifying/copying an order

Tab the bu[on P to modify or P on the leR to copy an exis<ng order. The system will return to the Order Form menu, where you can modify or insert your order lines as usual.

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25.6. DeleWng an order

An order can be deleted only, if it has not yet been sent or if the supplier has released the order.To do so, select DELETE from the Ac@on pull-down menu and tab SAVE to execute your entries. By dele<ng an order, you will remove the entry from the Order List only. The physical filesyou have sent to your supplier will remain in the folder “order/” (see USERFILES). However you will not be able to retrieve the order for further processing. It is therefore strongly recommendedto proof possible consequences carefully.

25.7. Finalizing an order

The finaliza<on procedure makes an order to become official. Once an order has been finalized you are not able to modify it any more. However you may s<ll copy it to create another order. To finalize an order select SEND from the Ac@on pull-down menu and tab SAVE to execute your entries. ARer that the

order will be transfered to your suppliers account and the bu[on P on the leR disappears. Addi<onally the supplier will receive an email like this:Email content

A[achment (TXT-File)

A[achment (CSV-File)

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26. INVOICING

Required privileges: USER

Tab SERVICE > INVOICING to enter the Invoice Form menu.

This func<on lets you generate and administrate invoices with database and graphics aided toolseither manually by entering items one by one or fully automa<c by impor<ng received orders. The system will show up with the following menu:

The form fields have the following meaning:

Customer Customer number and customer nameVAT IdNo. Customer VAT Iden<fica<on number (generated by the system)Order No. Customer order numberInvoice Radio bu[on selec<on for VAT (Value Added Tax), where inclusive ……. % VAT All prices are Gross-Prices (VAT included) without VAT All prices are Net-Prices (no VAT included)ItemNo Item numberItemName Item namePrice Single item price (with or without VAT according to selec<on)Disc Discount Qty Number (quan<ty) of pieces QtyB Number (quan<ty) of pieces (difference to Qty is saved in backorder)SubTotal Total item price (with or without VAT according to selec<on)PacU Number of pieces contained in one packageMinO Minimum number of pieces or units to be ordered ActStock Actual (remaining) stock

P … Order import P … Graphical search P … Insert dummy item P … Clear insert line

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26.1. General consideraWons

The accoun<ng system is the most cri<cal part of any commercial applica<on. In addi<on to the economic interests of a company a large number of legal regula<ons must be considered. The SCC invoice module meets all legal, financial and accoun<ng requirements in terms of content, treatment and archiving of invoices according to the Austrian Federal Ministry of Finance dated 12/2011.Thanks to the direct connec<on to the warehousing module, the stock level is automa<cally updatedin real <me. This way your inventory is correct at any <me, avoiding shor�alls and refill omissions. Moreover an integrated backorder keeps your customers informed about the delivery situa<on. For a be[er understanding of how an invoice is made lets explain the 2 main steps: Step 1: Crea<ng an invoice This can be done either manually (manual selec<on of items) or automa<cally (via import). ARer this step the invoice will be saved with a preliminary (temporary) invoice number. Note: At this point you can s<ll modify or delete an invoice. Step 2: Finalizing an invoice This step will convert the preliminary (temporary) invoice number into a real invoice number and the invoice is saved as a PDF-Document. Your customer will receive an invoice no<ce via eMail (if the address is available). Note: At this point you can print an invoice, but you can’t modify it any more. You also can’t simply delete it any more, but you may cancel an invoice instead. When cancelling an invoice a credit note will be issued automa<cally.

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26.2. CreaWng an invoice manuallyThe very first thing to do is to select the customer for whom you wish to create an invoice. Enter the customer number or customer name into the field Customer and tab ENTER. If you do not know the exact number or name, you can use the full text search func<on. In this case just enter a search criterion, which could be either frac<ons of a customer number or a customer name according to the search rules (see MISCELLANEOUS). Note: If you do not select a specific customer, the system assumes the invoice to be a “Cash Sale”.

If your search criterion matches more than one <me, the input field will become a pull-down menu showing “Select from list ...” (red text) where you can select the desired customer, otherwise it will show the desired customer right away. At the same <me a preliminary invoice number is generated and the VAT Iden<fica<on number will be

displayed if available. If you are not sa<sfied with the search result, just tab P on the leR to remove it and to try again. If necessary, enter an order number into the field Order No. and tab ENTER.

At this point you can select if your invoice shall be generated either with VAT (you may also change the VAT percentage if nessessary) or without VAT, but you can do this selec<on also later on. If you do not select anything, the system will take the default for this customer.Now you can start to select the items according to the order you have received. The possibleprocedures to select items are absolutely iden<cal with the order func<on (see ORDERING),but there is something more to be observed:

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If the field ActStock shows a posi<ve (+) red number, your actual (remaining) stock is beyond theminimum stock level. You may accept this, reduce the quan<ty in the field Qty (followed by ENTER)

or delete the item completely by pressing P on the leR. If the field ActStock shows a nega<ve (-) red number, your actual (remaining) stock level is not sufficient. You may reduce the quan<ty in the field Qty (followed by ENTER) or delete the item

completely by pressing P on the leR. If the field MinO shows a red number, the ordered quan<ty is too low. You may accept this orcharge a certain supplement according to your sales condi<ons.If the field PacU shows a red number, the ordered quan<ty is incorrect. You may accept this, modifythe quan<ty in the field Qty or charge a certain supplement according to your sales condi<ons.ARer you have selected your first item, the field message will appear underneath. You can insert any text into this field whenever you want. This message will be saved and printed as a footnote on your invoice. The system will also offer the SAVE bu[on, thus being ready to save your entries at any <me.If an item number you have entered is obsolete and you do not have this item on stock any more, the system automa<cally searches for the new item number. If the search was successful, the new item will be inserted, otherwise no item will be selected.

Note: In case you are uncertain if you have selected the correct item, just tab onto the item number to display the corresponding image (if it is available).

To insert an item which is not included in your item database, press P leR to the Insert line and fill in the empty fields according to your needs. Such an “item” always has the item number “xxxxxx”. It will be treated like any other item, but will remain “as it is” at all <mes. To grant an addi<onal (extra) discount, enter the percentage into the field AdDisc and press ENTER.

If you have completed your entries, tab SAVE to store your invoice. The system will jump to the Invoice List menu showing all invoices that have been created.

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26.3. CreaWng an invoice automaWcally

Provided that your customers (servicecenters, dealers) are using the system to make their orders (see ORDERING), this func<on is able to generate an invoice automa<cally. If you have received orders via

the SCC Ordering module, you will find the bu[on P leR to the Insert line. In this case press this bu[on to enter the Order Import menu. The system will show up like this:

The form fields have the following meaning:

OrderDate Order dateIdent Customer iden<fica<on codeOrderNo Order number OrderName Order name (customer name unless specified differently)Lines Number of order lines OrderValue Total purchase valueAc@on Ac<on pull-down menu, where: NONE No ac<on DELETE Order to be removed

The list contains all received orders sorted by date in ascending order (oldest on top). Orders which

have not yet been processed will show the bu[on P on the leR side. To have a quick look into an order, just tab onto the order number.

To import an order tab the P bu[on. The system will automa<cally create an invoice and jump backto the Invoice Form menu, where you can further treat the invoice as described before.Note: To avoid orders to be processed mul<ple <mes, every order can be imported only once!To “clean-up” the Order Import list, you should delete obsolete orders from <me to <me. To do so, select DELETE from the Ac@on pull-down menu and tab SAVE to execute your entries. Note: Since it is possible to delete also orders that have not yet been imported yet, it is strongly recommended to proof possible consequences carefully.

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26.4. Handling backorders

In some cases it may be necessary to record the amount of items which cannot be delivereddue to lack of stock and to recall them as soon as they become available. For example, yourcustomer has ordered 12 pieces of an item 222202 and your invoice line would look like this:

Since ActStock has become nega<v (-10) because of not enough stock, you may decide todeliver just 2 pieces and to take the remaining 10 in backorder for a later delivery.

To take an item in backorder enter the number of available pieces (for example 2) into the fieldQtyB (just like you would have done it simply changing the quan<ty in field Qty) and tab ENTER.

The system will then update the quan<ty Qty as well as the actual stock ActStock,while the remaining 10 pieces will be saved automa<cally in the backorder database.

***

To recall an item from backorder tab at the bo[om leR. The system will show you the listof items which are in backorder for the selected customer like this:

The colored dots on the leR indicate the stock status, where:

P Items are on stock P Items are not on stock P Items par<ally on stock

To move an item from backorder to the invoice, tab the bu[on on the leR. The system will automa<cally jump back to the Invoice Form menu and add the selected item to the invoice list.

Note: You can work with backorders only if you have selected a customer. For more informa<on about the Backorder menu see BACKORDER.

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26.5. AdministraWng invoices

This is the menu where you can administrate (modify, delete, finalize, print) your invoices.To do so, tab OPEN to call the Invoice List menu. The menu will show up like this:

The form fields have the following meaning:

InvoiceNo Invoice number (generated by the system)InvoiceDate Invoice date (generated by the system)InvoiceName Invoice name (customer name unless specified differently)Lines Number of invoice lines InvoiceValue Total invoice value including VAT Ac@on Ac<on pull-down menu, where: SEND Invoice to be finalized (invoice will be sent to customer) DELETE Invoice to be deleted (only not finalized invoices) CANCEL Invoice to be canceled (credit note will be generated)

The list contains all created invoices sorted by date in descending order (youngest on top).Invoices which have not yet been finalized (and therefore are allowed to be modified) will show the edit bu[on on the leR. The invoice number is s<ll preliminary (10 digit number).

Invoices which have already been finalized (and therefore have been sent to customer) will show the print bu[on on the leR. The invoice number is fixed (7 digit number).

The colored dots on the leR indicate the payment status, where:

P Payment received P Payment expected

P Payment overdue P Payment par<ally received, rest expected

P Payment par<ally received, rest overdue

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26.6. Changing the payment statusTo change the payment status, tab onto the colored dot. The system will show up like this:

The form fields have the following meaning:

Invoice amount Total amount to be payed Part payment Received installment (part payment)Open amount Balance amount s<ll to be payed Due date Due date when the payment has to be balancedNew due date New due date when the payment has to be balancedAc@on Ac<on pull-down menu, where: PAYMENT RECEIVED Set invoice status to “payed” You may modify the invoice status either by entering an installment (part payment) or a new due date followed by ENTER. If you want to set the invoice to status “payed”, simply select PAYMENT RECEIVED from the Ac@on pull-down menu and press SAVE to save you entry. 26.7. Modifying an invoice

An invoice can only be modified as long as it has not been finalized and the invoice number is s<ll preliminary. To modify an invoice tab the bu[on on the leR. The system will return to the Invoice Form menu, where you can modify the invoice as described before.

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26.8. DeleWng an invoice

An invoice can only be deleted as long as it has not been finalized and the invoice number is s<ll preliminary. To delete one or more invoices select DELETE from the Ac@on pull-down menu and tab SAVE to execute your entries.

Note: Since the execu<on of this func<on is not reversible, check possible consequences in advance!

26.9. Finalizing an invoice

The finaliza<on procedure makes an invoice to become official. As men<oned previously an invoice cannot be modified or deleted any more aRer that. To finalize one or more invoices select SEND from the Ac@on pull-down menu and tab SAVE to execute your entries. ARer that the invoice number will be

fixed and the bu[on on the leR changes from P to P . If your customer has an email address, he will receive the following message like this:

Email content

A[achment (PDF-File)

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A[achment (TXT-File)

A[achment (CSV-File)

Note: To display the content of an exis<ng invoice, simply tab onto the invoice number.

26.10. PrinWng an invoice

The official invoice can only be printed aRer it has been finalized. To print an invoice tab on the leR. The system will open a new window, where you can use the standard browser func<ons to ini<ate the printout. Close the window to return to the Invoice List menu.

26.11. Cancelling an invoice

Once an invoice has been finalized, it cannot be deleted any more. If you need to neutralize an invoice the only legal possibility is a cancela<on. By cancelling an invoice, the system will automa<cally create a credit note for the same customer. At the same <me your stock level will be updated and the customer receives the credit note via email. An invoice can be canceled only one <me! To cancel an invoice, select CANCEL from the Ac@on pull-down menu and tab SAVE execute your entries. Note: Since the execu<on of this func<on is not reversible, check possible consequences in advance!

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27. BACKORDER

Required privileges: USER

Tab SERVICE > BACKORDER to enter the Backorder menu.

The backorder func<on lets you administrate the items you have not been able to deliver.Entries are mainly coming from the INVOICING, but can also be done directly in this menu.The system will show up by default with all items in backorder like this:

The form fields have the following meaning:

Customer Customer number and customer nameOrderDate Customer order date OrderNo Customer order number (if available) ItemNo Item numberItemName Item nameQty Number (quan<ty) of pieces Notes Any addi<onal informa<on you want Ac@on Ac<on pull-down menu, where: ON Backorder ac<ve OFF Backorder inac<ve and not visible for customer PRIVATE Backorder ac<ve but not visible for customer DELETE Backorder to be deleted

The colored dots on the leR indicate the stock status, where:

P Items are on stock P Items are not on stock P Items par<ally on stock

You can obtain a complete backorder list by selec<ng “BACKORDER” from the LISTINGS func<ons. Customers also have the possibility to see their “missing” items by chosing “BACKORDER SUPPLIER” from the LISTINGS func<on.

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27.1. InserWng a new backorder item

To insert a new item, you must first select a customer in the field customer (the procedure is thesame as in the INVOICING menu). ARer that the system will offer the insert line at the bo[om.If there are already items in backorder for this customer, the system shows up like this:

Enter the desired item number and quan<ty into the fields ItemNo and Qty – all other fields are op<onal. If you leave ItemName empty, the system will try to get the itemname from the database.The field Ac@on defaults to ON (can be modified later on). Note: Items, which are not contained in your items database may be entered, but they cannot be moved automa<cally to an invoice (see INVOICING) later on.Tab SAVE to store/execute your entries.

27.2. Modifying an exisWng backorder item

You can modify OrderNo (if s<ll empty), ItemName, Qty and Notes. To do so, tab the desired field and enter your data. You may also modify the status of an item by selec<ng ON, OFF or PRIVATE from the Ac@on pull-down menu, where:

ON Item is visible to the customer and will be considered by all related func<ons. OFF Item is not visible to the customer and will not be considered by other func<ons. PRIVATE Item is not visible to the customer, but will be considered by all related func<ons.Tab SAVE to store/execute your entries.

27.3. DeleWng an exisWng backorder item

To delete an exis<ng item select DELETE from the Ac@on pull-down menu and tab SAVE to store/execute

your entries.

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28. FORECASTING AND PRE-ORDERING

Required privileges: USER

Tab SERVICE > FORECAST to enter the Forecast menu ortab SERVICE > PRE-ORDERING to enter the Pre-Ordering menu.

The forecast / pre-order is an important thing for your supplier as well as for yourself to be able to act(not to react) according to the market trends. Your supplier needs the informa<on from you and you need the informa<on from your servicecenters/dealers. For this reason the forecast / pre-order func<on comprises both – placing a forecast / pre-order towards your supplier and evalua<ng the forecast / pre-order you have received from your network . If your supplier is asking for a forecast / pre-order, the system will show up with a menu like this:

The form fields have the following meaning:

Item Descrip<on of the item where a forecast is required JAN, FEB, … DEC Es<mated amount for this month LastRevised Date of the last revision (generated by the system)

28.1. Placing a forecast / pre-order

To enter your es<mated demand, tab the field of the desired month and enter your amount. Depending on the forecast / pre-order setup of your supplier, you will not be able to enter/modify the amount for certain months any more (see FORECAST AND PRE-ORDER SETUP). These fields will show up in red, indica<ng that the month in ques<on has expired or is within the defined frozen zone.Tab SAVE to store/execute your entries and to send an eMail no<fica<on to your supplier.

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28.2. EvaluaWng a forecast / pre-order

To evaluate the forecast / pre-order results of your network, tab RESULTS at the bo[om line. Depending on your own forecast / pre-order setup, the system will show up with a menu like this:

The displayed table is similar to the forecast / pre-order entry, showing the cumulated amount per month and in total of your en<re network (ALL). If you want know the demand of a par<cular servicecenter/dealer, select the name from the pull-down menu on the top.

If you want to see the demand distribu<on of a certain item among your network, just tab the amount of the desired month. To see the yearly distribu<on, tab the amount in the field Total.

Example: The demand distribu<on of MOJO D2 SETS in the month June would show like this:

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29. SERVICEFLAT

Required privileges: USER

Tab SERVICE > SERVICEFLAT to enter the Serviceflat menu.

The serviceflat calculator determines the labour cost based on labour units specified bythe manufacturer (Rotax) and your hourly rate (see GENERAL SETUP). The system will show up with the following menu:

Enter the serial number of the engine on which you have carried out work into the fieldEngine Ser.No. and tab ENTER. The system will show the following menu:

The form fields have the following meaning:

Job Internal job numberWork carried out Descrip<on of the work carried out on this engineUnits Labour units = hours (may change during calcula<on) Yes/No If checked, the indicated work has been carried outPrice Calculated price (Labour units * hourly rate)

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Now simply check Yes/No for all carried out works. The system will automa<cally recognize,if a work is overlapping or fully included in another work. You don’t have to take care about this!

If you have completed your selec<ons, tab SAVE to store/execute your entries.

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Note:

- Only labour costs calculated by the serviceflat calculator will be considered when crea<ng a warranty claim. The calcula<on has to be done before crea<ng a warranty claim. - A saved serviceflat calcula<on can be modified only on the day of crea<on.- All serviceflat calcula<ons will be stored in the engines history database. They cannot be removed any more. It is therefore strongly recommended to proof possible consequences. - The serviceflat calcula<on has to be handed out to the customer as a proof of work.

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30. WARRANTY CLAIM

Required privileges: USER

Tab SERVICE > WARRANTY CLAIM to enter the Claim Form menu.

This func<on lets you create and administrate claims with database and graphics aided tools.If a serviceflat calcula<on has been done before (see SERVICEFLAT), it will include the labour cost automa<cally. The system will show up with the following menu:

There are three possibili<es to create a claim. If you want to create a claim from scratch, just start selec<ng one of the claim types and enter the data as described on the next page.30.1. CreaWng a warranty claim

If you want to create a claim from scratch, you first have to decide about the claim type. There are three possible selec<ons depending on where the defec<ve part(s) has/have been mounted at the moment when the problem occurred.

If the defec<ve part(s) has/have been

- delivered together with the engine (original engine out of the box), check claim type 1.- mounted to an engine as spare part(s), check claim type 2.- purchased separately, s<ll new (unused) and not mounted to an engine, check claim type 3.

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The forms that will show up for type 1 and 2 are very similar. The form for type 3 is shortersince it is not connected to an engine serial number.

The form fields have the following meaning:

Engine Ser.No. Engine serial numberEngine/Part Run@me Run<me of the engine or part since first opera<on Purchase Date Date of purchase (date of invoice to be checked as a proof)Failure Date Date when the failure occurred Repair Date Date when the failure was resolved by an authorized servicecenter Customer Name or company of the customerContact Email address or phone number of the customerFailure Descrip@on Descrip<on about what has happened and possible reason(s) Photos Up to 4 uploaded images (minimum 1 is required) Replaced Parts Parts that have been replaced to resolve the failureLabour Labour that is been carried out to resolve the failure

If you are going to create claim type 1 or 2, enter the engine serial number and tab ENTER.If the engine is registered, the system will load all available informa<on, otherwise the claimwill be refused.Fill in the form fields and tab ENTER. The system will then check your entries concerningplausibility and completeness. If all condi<ons are met, the system will offer the bu[ons

P to upload images and P to select replaced parts, otherwise it will mark the errors in red.

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Uploading images from your computer

To upload images tab the P bu[on to enter the Image Upload menu. The system will showup like this:

Tab the SEARCH bu[on, select up to 4 pictures (using Ctrl or ShiR while selec<ng) on your computer and press SEND to start the upload. The files will then be uploaded and resized if necessary. The upload <me depends on the number of files, the file sizes and the upload-speed of your internet connec<on. Each file must not be bigger than 2MB.

When the upload has finished, the system should display the image icons in box 1 to 4, otherwise tabfunc<on key F5 (or similar) to refresh the screen. If you are sa<sfied, return to the Claim Form menu (otherwise repeat the procedure). You will than

see the P bu[on right beside the image icons. Tab this bu[on if you want to remove all images.Tab onto an image icon if you want to see the image in full resolu<on.

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Uploading images from your tablet/smartphone

The images can also be uploaded later directly from a tablet or smartphone camera. When uploading from a tablet, the menu is like from a computer. On smartphones the menu will be different due to the smaller screen.

You first have to select the claim number for which you wish to photograph/upload images from the pull-down menu. Then tab one of the SEARCH bu[ons to open the camera. Take the picture and tab SEND to upload the image. The upload <me depends on the file-size and the upload-speed of your internet connec<on. In the case that an image already exists, the system will overwrite it.

Note: Some smartphone cameras do not have the possibility to adjust the resolu<on, which may lead to a file-size bigger than 2MB. We therefore recommend a picture background as bright as possible (best colour would be white) to reduce the number of pixels.

Selec<ng parts

Tab the P bu[on to enter the Claim Parts menu. The func<onality is iden<cal with the order func<on (see ORDERING). If you have completed your selec<on, return to the Claim Form menu.If you have completed your entries and all condi<ons are met, the system will offer the SAVE bu[on. Tab SAVE to store your order. The system will jump to the Claim List menu and insert a new entry.

Note: It is possible to save the claim also without photos, but you will not be able to send it to your supplier unless you have uploaded them from your computer, tablet or smartphone.

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30.2. AdministraWng warranty claims

This is the menu where you can administrate (modify, copy, delete) your warranzy claims. To do so, tab OPEN in the Claim Form menu to enter the Claim List menu.

The form fields have the following meaning:

ClaimNo Claim number (generated by the system) ClaimDate Claim date (generated by the system) ClaimName Free definable name for be[er iden<fica<on Items Number of order items Ac@on Ac<on pull-down menu, where: SEND Claim to be sent to supplier DELETE Claim to be removed

Defining a warranty claim name

Usually every claim can be iden<fied by its unique claim number, but in some cases it may be morecomprehensible to give it a name too. To do so, enter the desired name into the field ClaimNameand tab ENTER. You can modify the name freely at any <me.

30.3. Modifying or copying a warranty claim

Tab P to modify or P to copy an exis<ng claim. The system will return to the Claim Form menu, where you can modify or insert your claim as usual.

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30.4. DeleWng a warranty claim

To delete an exis<ng warranty claim, select DELETE from the Ac@on pull-down menu and tab SAVE to execute your entries. By dele<ng a claim, you will remove the entry from the Claim List only.The physical files you have sent to your supplier will remain in the folder “claim/” (see USERFILES). However you will not be able to retrieve the claim for further processing. It is therefore strongly recommended to proof possible consequences carefully.

30.5. Finalizing a warranty claim

The finaliza<on procedure makes a warranty claim to become official. Once a warranty claim has been finalized you are not able to modify it any more. However you may s<ll copy it to create another claim. To finalize a warranty claim select SEND from the Ac@on pull-down menu and tab SAVE to execute your

entries. ARer that the warranty claim will be sent by email to your supplier and the bu[on P on the leR disappears. Email content

A[achment (PDF-File)

Note: To display the content of an exis<ng warranty claim, simply tab onto the claim number.

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31. WAREHOUSING

Required privileges: OPER

Tab SERVICE > WAREHOUSING to enter the Warehousing menu.

This func<on lets you define the minimum stock quan<<es and update your actual stock.The system will show up with the following menu:

The form fields have the following meaning:

ItemNo Item numberItemName Item nameStkValue Item sock value (net) MinStock Minimum stock (number of pieces) ActStock Actual stock (number of pieces)Add/Sub Quan<ty to be added or subtracted from the actual stockStorePlace Storage loca<on where the item can be found

To define the minimum stock, just enter the desired quan<ty into the field MinStock (this amount will be used when you want the system to generate an order list automa<cally).To define the storage loca<on, you may enter any text into the field Loca@on.

To update your actual stock there are two possibili<es: Either you enter the new stock quan<tyinto the field ActStock or you enter the quan<ty to be added or subtracted into the field Add/Sub. To subtract a quan<ty, the number must be entered with a minus (-) sign.

Tab SAVE to store/execute your entries.

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32. LISTINGS

Required privileges: USER

Tab TOOLS > LISTINGS to enter the Lis<ngs menu.

This func<on lets you generate and print several pre-defined lis<ngs such as price lists, inventory lists, etc. Currently you will find only a few lists, but the number of selectable lis<ngs will grow with the demand of the users. The system will show up with the following menu:

Select one of the offered lis<ngs from the pull-down menu and tab SELECT.

The system will generate the lis<ng based on the current database in TXT- and CSV-Format.

Tab either TXT or CSV to obtain the desired format. Depending on your browsers setup the generated file will be offered for download, immediately processed by the relevant soRware on your computer or opened for inspec<on in a new browser window.

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33. QUICK INFO

Required privileges: USER

Tab TOOLS > QUICKINFO to enter the Quickinfo menu.

This func<on lets you quickly retrieve your selling price and actual stock of a par<cular item either manually or graphical supported. The system will show up with the following menu:

If you want to search for an item using its number or name, insert your search criterion into the field “Search by item …” and tab ENTER. The possible procedures to search for an item and the further behaviour of the system are absolutely iden<cal with the order func<on (see ORDERING).If you want to search for an item from the draR, select the desired draR from the pull-down menu in the field “Search by dra\ …”. The possible procedures to select an item and the further behaviour of the system are absolutely iden<cal with the order func<on (see ORDERING).

Result examples:

Close the Popup-Window when ready.

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34. STATISTICS

Required privileges: OPER

Tab TOOLS > STATISTICS to enter the Sta<s<cs menu.

This func<on lets you quickly retrieve the most important key data of your company. The system will show up with the following menu:

Now choose the desired evalua<on (at the moment it is only one):

Tab TURNOVER to see a ranking of your top sellers, their supplies and your total turnover.

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35. MESSENGER

Required privileges: OPER

Tab TOOLS > MESSENGER to enter the Messenger menu.

This func<on lets you quickly post email messages and a[achments to your network and customers without knowing their email-addresses or to other individual recipients. The system will show up with the following menu:

The procedure is similar to tradi<onal mailing applica<ons. The main difference is, that most recipients (Network and Customers) do not have to be entered manually. Instead these addresses are taken from exis<ng databases. Moreover the Network addresses are defined and updated by your network, therefore you must not take care any more about the actuality.35.1. Defining recipients There are 4 possibili<es to define recipients:

- Check “Network”, if you want to send the message to your network. The system will collect all email-addresses from the “Inbox General” which have been defined by your network members in their General Setup. The number in brackets () indicates the number of found addresses.- Check “Customer”, if you want to send the message to your customers. The system will collect all email-addresses from your customer database. The number in brackets () indicates the number of found addresses.

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- Tab P if you want to select addresses from your internal contacts. The system will show up with the list of your individually defined email addresses.

Check the desired address(es) at the right side of each column and tab <<< to return to the messenger menu. The number in brackets () indicates the number of selected addresses.- Insert any email-addresses into the field “Other Recipients”, if you want to post your message to other individual recipients. Mul<ple email-addresses must be separated by comma or have to be entered one below the other. Tab ENTER to save your entries or RESET to clear everthing. Note: The system will automa<cally remove addresses which have been selected mul<ple <mes,therefore the indicated “Total number of recipients” may be less than your own calculated sum.

35.2. Entering subject and messageARer that you have to enter a subject (main topic of your message) into the field “Subject” and your text into the field “Message”. Tab ENTER at any <me you want to save your entries. 35.3. Adding aTachmentsAs soon as you have completed your entries concerning recipients, subject and message, the system will ask for a[achments and offer the SEND-Bu[on.

If you want to a[ach files to your email, tab Search … and select the desired file from your computer. If you want to select more than one file, press and hold Ctrl or Shi\ while selec<ng. Press UPLOAD to start the upload. The upload <me depends on the number of files, the file sizes and the upload-speed of your internet connec<on. To avoid accidentally or inten<onally misuse of this func<on, the maximum number of files which can be uploaded at the same <me is 20.

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If the upload has been successfully completed, the system will show the uploaded file names.

Tab P on the leR side if you want to remove a file.

If you have completed your entries, tab SEND to post your message. The system will send your message to all selected recipients and a copy to you. Your copy addi<onally contains all email-addresses to whom your message has been sent to. Note: Your message will always be sent as “Bcc” (blind carbon copy), which means that the recipients will not see who else has received your message. 35.4. CreaWng an individual address bookUp to 50 frequently recurring addresses (such as addresses of recipients in your company) can be

stored in an address book. Tab P to open the address book. The system will show up like this:

To inser<ng a new recipient, just fill out the Insert-Line and tab SAVE to store/execute your entries. To modify an exis<ng recipient, just tab onto the desired field, enter your data and tab SAVE to store/execute your entries.

To irreversible remove an exis<ng recipient, tab P on the leR side of the respec<ve column.

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36. DOWNLOADS

Required privileges: ADMIN

Tab TOOLS > DOWNLOADS to enter the Downloads menu.

This func<on lets you generate and download compressed ZIP-Files of your main user folders. The system will show up with the following menu:

Select one of the offered folders from the pull-down menu and tab SELECT.

The system will generate a compressed container file of the selected folder in ZIP-Format. This may take some <me depending on the amount and size of the files.

Tab DOWNLOAD to start the download procedure. Depending on your browsers setup the generated file will be offered for download or for opening. Choose “Download” and observe your browsers download progress indicator. Wait un<l the download is completed and close the “white window”.

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CUSTOMER-SPECIFIC APPLICATIONS

Customer-specific applica<ons (called APPS) are soRware rou<nes especially programmed for certain users. For this reason you may either not see the bu[on in your menu or the bu[on is disabled.

50. ASSESSMENT

Required privileges: OPER

Tab APPS > ASSESSMENT to enter the Assessment menu. This func<on is available for BRP-Rotax and its authorized distributors only. It is a manageable tool that allows BRP-Rotax to quickly evaluate the performance of each distributor by means of 8 parameters:

- Parameter 1-7 has to be entered by the Distributors- Parameter 8 will be entered by BRP-RotaxThe system supports the data entry by indica<ng faulty or missing data, shows you the sa<sfac<on level of your entries/answers and evaluates the result automa<cally wherever possible. The final evalua<on takes place at the end of each fiscal year. Based on the result, BRP-Rotax calculates the yearly bonus dona<on for each distributor.

Selec<ng a parameter, which has not been revised yet, will cause a warning. In this case tab OK to confirm.

Parameter HeadlineEach parameter menu shows a headline with 3 important dates and 2 score indicators like this:

Open for entries Period where entries can be made. Last revised Date when the last entries/updates have been done.EstScore Es<mated score = calculated number of points based on your entries. Score Score = confirmed number of points aRer evalua<on.

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Entering DataYou may fill in one or more fields at the same <me. Empty fields do not score. Entering “0” will score only in par<cular fields where it is a legal answer – check it out.Press ENTER on the keyboard or tab SAVE to store your entries. ARer that the system will immediately evaluate your data, calculate the new scores, change the sa<sfac<on indicators and update the revision date in the headline. Examples:

P Your entries are good, almost 7 of 10 points achieved

P Your entries are about to be good, 4 of 10 points achieved

P Your entries are poor, only 9 of 27 points achieved Usually the system will evaluate your entries automa<cally and update the es<mated score (EstScore) as well as the confirmed score (Score) immediately. Some parameters need a confirma<on. In this case the confirmed score (Score) stays unchanged un<l confirmed by BRP-Rotax. Note: If your last revision is older than 1 year, all entered data for this parameter will be removed and will not be taken into account for the evalua<on. To update the revision date (LastRev) of a parameter you must tab SAVE at least once a year even if you have not modified data.

Entry Support

When entering data, the system will indicate faulty, unsa<sfying or missing data by means of one or more red marked text lines. In the example below the system guides you to the entry in ques<on by the xy-coordinates.

If you have no red marked text lines on the screen any more, your entries are complete.However, if you don’t have data for a par<cular field or you are not able to provide an answerto a par<cular ques<on or your data/answer is not sa<sfactory, some red text lines will remain. In this case don’t worry - it is only an indica<on, nothing else.Just fill in what you are able to fill in - your entries must be correct and truthful at all Wmes!

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50.1. Parameter 1: Sales

Tab 1. SALES to enter the Parameter 1 menu. The system will show up like this:

The ques<ons are self-explanatory, but you should pay a[en<on to the following:A,B,I,K If you are using the system also for the calcula<on of your sales pricelist, you can leave these fields empty (or remove the contents if already exists) and press ENTER. The system will then insert the correct values from your exis<ng database.H The given values for Service-Centers, Dealers/Teams and End-Users must sum up to 100, otherwise all three fields will not score. C,I,K The values must be entered in your local currency without VAT. Note: If you have not specified your exchange rate in A, these fields will be cleared and disabled.Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to parameter 8 or NEXT to jump to the following parameter.

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50.2. Parameter 2: CompeWWon

Tab 2. COMPETITION to enter the Parameter 2 menu. The system will show up like this:

The ques<ons are self-explanatory, but you should pay a[en<on to the following:It scores only if a complete column (brand, …) has been filled up. The values must be entered in yourlocal currency without VAT and must include an equipment comparable to the BRP-Rotax product.Note: If you have not specified your exchange rate (see Parameter 1: Sales), the fields Sales price will be cleared and disabled. Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.3. Parameter 3: Issues

Tab 3. ISSUES to enter the Parameter 3 menu. The system will show up like this:

The ques<ons are self-explanatory and do not need further explana<ons. Just answer the ques<ons at your best knowledge by checking the radio bu[ons. Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.4. Parameter 4: Webpage

Tab 4. WEBPAGE to enter the Parameter 4 menu. The system will show up like this:

The ques<ons are self-explanatory and do not need further explana<ons. Just answer the ques<onsby filling up the fields with the appropriate URL where the desired informa<on can be found.As soon as you have entered and saved an URL, the bu[on TEST will appear on the right side. Tab this bu[on to check if your entered links points to the correct site of your homepage.Since all entries in this parameter will be examined visually, the red marked text lines and the sa<sfac<on indicator Score will stay unchanged un<l confirmed by BRP-Rotax. Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.5. Parameter 5: Social Media

Tab 5. SOCIAL MEDIA to enter the Parameter 5 menu. The system will show up like this:

The ques<ons are self-explanatory and do not need further explana<ons. Just answer the ques<onsby filling up the fields with the appropriate URL where the desired informa<on can be found.As soon as you have entered and saved an URL, the bu[on TEST will appear on the right side. Tab this bu[on to check if your entered links points to the correct site of your homepage.Since all entries in this parameter will be examined visually, the red marked text lines and the sa<sfac<on indicator Score will stay unchanged un<l confirmed by BRP-Rotax. Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.6. Parameter 6: RMC

Tab 6. RMC to enter the Parameter 6 menu. The system will show up like this:

The ques<ons are self-explanatory, but you should pay a[en<on to the following:If you have not organized Na@onal or Interna@onal events, the entries for classes will be disabled.If the Number of starts is 0, all other entries for this class will be removed. Important

The field Number of starts will be used by the seat allocator to calculate the number of seats you will be granted for the ROTAX MAX CHALLENGE GRAND FINAL. It is therefore essen<al that your entries are according to the known rules:

(1) The Number of starts is the amount of drivers who have actually par<cipated (not just registered) at the qualifica<on events. Therefore a driver to be counted must appear in the final result list. (2) Each qualifica<on event must at least consist of its own qualifying, prefinal race (or heats), final race as well as price giving ceremony and it must have been possible to qualify for the GF. (3) All other events and the drivers not fulfilling the above condi<ons (1) and (2) do not count. BRP-Rotax reserves the right to request the official result lists to review your numbers,to correct doub�ul entries or to remove all data in case of intended misuse. Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.7. Parameter 7: MarkeWng

Tab 7. MARKETING to enter the Parameter 7 menu. The system will show up like this:

The ques<ons are self-explanatory, but you should pay a[en<on to the following:The first 7 entries only score, if an appropriate picture has been uploaded. The picture must be actual

and of good quality in either JPG, GIF, PNG or PDF format. Tab P to upload or P to remove a picture. Note: ARer uploading or removing a picture you must tab SAVE to update the score. All expenses must be entered in your local currency without VAT and have to be reduced by earnings you have achieved through this investment. Example: The expenses (traveling, personal, rentals, ..)for your local RMC have been 8500 and your earnings (entry fees, <ckets, sales, ..) have been 7500then your true expenses (investment) are 1000. Note: If you have not specified your exchange rate (see Parameter 1: Sales), the expenses fields will be cleared and disabled. BRP-Rotax reserves the right to request for invoices to review your entries.Tab SAVE to store your entries or <<< to return to the assessment menu without changes. Tab PREVIOUS to jump to the previous or NEXT to jump to the following parameter.

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50.8. Parameter 8: Internal

Tab 8. INTERNAL to enter the Parameter 8 menu. The system will show up like this:

This menu lists your assessment you have got from BRP-Rotax regarding some internal subjects.There is nothing to fill in for you, it is just for your own informa<on. Possible indicators: OK The subject has been fully achieved. FAIR The subject has been par<ally achieved. NOK The subject has not been achieved.Tab <<< to return to the assessment menu. Tab PREVIOUS to jump to the previous parameter or NEXT to jump to parameter 1.

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51. TICKET ALLOCATION

Required privileges: OPER

Tab APPS > TICKET ALLOCATION to enter the Ticket Alloca<on menu. This func<on is available for BRP-Rotax and its authorized distributors only. It is a manageable tool that allows both Distributors and BRP-Rotax to quickly evaluate the number of granted <ckets for the Grand Finals and the Int. Trophy.

The system will show up with a read only menu like this:

The form fields have the following meaning:

MIC … DDM Number of granted <ckets (free or chargeable)Entrycode Code necessary to enter the online registra<on

52. SUPPORT PROGRAMS

Required privileges: OPER

These func<ons are available for BRP-Rotax and its authorized distributors only. They are manageable tools that allow both Distributors and BRP-Rotax to quickly evaluate the progress of different support campaigns. Actually there are 4 programs in place:

• Trade-In Program

• Race Package Program

• Loyal Customer Program

• Marke<ng Material Program

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52.1.Trade-In

Tab APPS > TRADE-IN. The system will show up like this:

The form fields have the following meaning:

Date Date when the new traded engine has been entered (generated by the system)Engine Serial number of the new traded engineModel Model of the new traded engine (generated by the system)Credit Amount in EUR for which you will receive a credit noteReg Registra<on status of the new traded engine (OK = registered)Notes Any message you want Pic Picture upload bu[on (shows picture icon if image already exists)The colored dots on the leR indicate the current status, where:

P Trade informa<on is not complete (engine registra<on missing)

P Trade is under evalua<on (picture control)

P Trade is confirmed and finalized

The top line shows the number of available (remaining) engines (the above example shows 198 ). All engines with status green or yellow count, uncomplete trades are not considered.

To trade an engine, enter the serial number of the new engine into the field Engine Serial No. and tab SAVE (or ENTER on the keyboard). To upload a picture of the old traded engine, tab P on the right and follow the upload instruc<ons. To delete a traded engine, tab P on the leR. Note: Finalized trades cannot be deleted any more!

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52.2. Race Package

Tab APPS > RACE PACKAGE. The system will show up like this:

The form fields have the following meaning:

Date Date when the race package engines have been entered (generated by the system)Engine1/2 Serial numbers of the race package enginesModel Model of the race package engines (generated by the system)Credit Amount in EUR for which you will receive a credit noteReg Registra<on status of the engines (OK = Both registered, E1 = Engine1 registered, …)Notes Any message you want The colored dots on the leR indicate the current status, where:

! Race Package informa<on is not complete (both engine registra<ons missing)

P Race Package informa<on is not complete (1 of 2 engine registra<ons missing)

! Race Package informa<on is under evalua<on

! Race Package informa<on is confirmed and finalized

The top line shows the number of available (remaining) packages (the above example shows 48 ). All packages with status green or yellow count, incomplete packages are not considered.

To enter a race package, enter the serial numbers of both engines into the field Engine1 and Engine2 and tab SAVE (or ENTER on the keyboard).

To delete a race package, tab P on the leR. Note: Finalized packages cannot be deleted any more!

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52.3. Loyal Customer

Tab APPS > LOYAL CUSTOMER. The system will show up like this:

The form fields have the following meaning:

Date Date when the loyal customer engines have been entered (generated by the system)ExistEng Serial numbers of the already exis<ng engineNewEng Serial numbers of the new engine Credit Amount in EUR for which you will receive a credit noteReg Registra<on status of the engines (OK = Both registered, E1 = Engine1 registered, …)Notes Any message you want The colored dots on the leR indicate the current status, where:

! Loyal Customer informa<on is not complete (both engine registra<ons missing)

P Loyal Customer informa<on is not complete (1 of 2 engine registra<ons missing)

! Loyal Customer informa<on is under evalua<on

! Loyal Customer informa<on is confirmed and finalized

The top line shows the number of available (remaining) engines (the above example shows 46 ). All engines with status green or yellow count, incomplete engines are not considered.

To enter a loyal customer, enter the serial numbers of both engines into the field ExistEng and NewEng and tab SAVE (or ENTER on the keyboard).

To delete a loyal customer, tab P on the leR. Note: Finalized engines cannot be deleted any more!

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52.4. MarkeWng Material

Tab APPS > MARKETING MATERIAL. The system will show up with a read only menu like this:

The form fields have the following meaning:

Amount (EUR) Amount which will be granted for marke<ng material in the respec<ve year. Notes Any notes from Rotax (e.g. Credit Note Number, …)

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