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Welcome to the Heritage Oaks Bank Risk Tab “Best Practices” Presented by Sara Smith BSA Specialist The webinar will begin shortly.

Types of BSA/AML Reports Account Structuring-Customer Reports Cashier’s Check Log-currently in Excel Wire Activity-Wire Workshop-export data to Excel

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Welcome to the

Heritage Oaks BankRisk Tab “Best Practices”

Presented by Sara SmithBSA Specialist

The webinar will begin shortly.

Types of BSA/AML Reports Account Structuring-Customer Reports

Cashier’s Check Log-currently in Excel

Wire Activity-Wire Workshop-export data to Excel

Professional Service Providers-Customer Reports

Non-profit Accounts-Customer Reports

Micro ACH Debits-Customer Reports

Micro Transfers-Customer Reports

Types of BSA/AML Reports

Abnormally High Incoming & Outgoing Wires-Fraud & Check Kiting Workshop

Abnormally High ACH Credits & Debits-Fraud & Check Kiting Workshop

Abnormally High Transfers-Fraud & Check Kiting Workshop

Cash with Wires-Customer Reports

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Types of Reviews

1) High Risk Client Review-reviewing the activity of our high risk clients

2) Watch List Review-reviewing the activity of clients within a particular watch list

3) Snapshot Summary-A client hits one of our other BSA/AML reports and we want to see a “snapshot” summary of their activity

Risk Rating vs. Watch List

Risk rating ranges from 1 through 51 is the default for all consumer accounts2 is for NRAs (higher risk consumers)3 is the default for all business accounts4 is high risk 5 is very high risk

Watch lists include a variety of groups such as auto dealers, MSBs, cash intensive businesses, etc.

Risk Rating vs. Watch List

• Annually, we conduct detailed reviews of activity for risk level “4” clients

• Semi-annually, we conduct detailed reviews of activity for risk level “5” clients

• Annually, we review the activity within certain watch lists to detect transactions that may be unusual or uncharacteristic to that watch list

High Risk Clients

If the client is on any of our BSA/AML reports When the owners of a MSB have other businesses If client has frequent foreign wires When opening a new account, client indicates that

they will be conducting large amounts of higher-risk activity (such as large amounts of cash or large wires)

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High Risk Client Review

Conducted on high risk clients (level 4 and 5) Obtaining data for the review:

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High Risk Client Review

The report lists all of the client’s activity for the time frame.

We then format the data to our liking and subtotal each column based upon the transaction month.

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High Risk Client Review

The credits and

debits are summed

for each month and

graphs are created

in a new worksheet

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High Risk Client Review

Once the client’s activity has been reviewed, we will click the “Reviewed” button on the Risk Tab and assign a Next Review Date

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High Risk Client Review

The review date and date of next review is added to the activity log on the lower left hand side of the Risk Tab.

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High Risk Client Review

The client’s review is saved in an Excel spreadsheet that we upload to the Risk Tab.

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High Risk Client Review

Once the review is complete, we print the Risk Review Research Report and place it in their physical file.

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Risk Review Research Report

The Risk Review Research Report

is a summary of the information

contained within the Risk Tab.

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Risk Review Research Report

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High Risk Client Review & the Risk Tab

Risk Tab allows us to save everything related to the review of the high risk client in one spot

Risk Tab gives us a professional, easy to read report to put in their file to document the review

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High Risk Client Review & the Risk Tab

We can easily see when we a review is coming up by accessing either the Customers with Risk Review Dates or the Customers with Rick Rating Expiration Alerts report located in the Risk Management Workshop

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Watch List Reviews

We use the Customer Layering reports to review activity within certain watch lists

Data yields top 25% of activity

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Watch List Reviews

Since the watch list reports are ran as a Custom>Customer report, once we have reviewed transactions, we right click on the client’s name and “set reviewed”

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“Snapshot Review”

For when a client appears on one of our other BSA/AML reports

Client activity can be compared to that of other clients with the same NAICS code, watch list, or to the client’s historical activity

Helps us determine whether or not the activity may be considered suspicious or unusual

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Trans Summary Report

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Trans Summary Report

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Trans Historical Comparison

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Trans Historical Comparison

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Notes

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Layering Reports

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Layering Reports

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Risk Review Research Report

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Thank you for attending today’s

Heritage Oaks BankRisk Tab “Best Practices”

presented by Sara Smith

Questions?Contact Sara Smith directly

at 805.369.5292 or [email protected]