u Nisim Student Handbook

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UniSIMStudent Handbook

Disclaimer

The SIM University (UniSIM) would like to emphasise that, while every effort is made to ensure accuracy,the material in this Handbookis subject to alteration or amendment in the light of changes in regulationsor in policy or of financial or other necessity.

SIM University461 Clementi RoadSingapore 599491

Copyright 2010 SIM UniversityAll rights reserved.

No part of this Handbookmay be reproduced, stored in a retrieval system or transmitted, in any form or

by any means, without the prior written permission of the SIM University.

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Contents

Contents....................................................................................................................................................... 2Foreword ......................................................................................................................................................7 Purpose of the Student Handbook ............................................................................................................7 1 Introduction.........................................................................................................................................7

1.1 Programmes of study................................................................................................................7 1.1.1 Eligibility for the degree / certificate...................................................................................................7

1.2 How the University is organised ..................................................................................................71.3 The University's regulations.....................................................................................................7 1.4 Main features of study............................................................................................................... 7

1.4.1 The course ............................................................................................................................................71.4.2 Course materials ..................................................................................................................................81.4.3 Books and library .................................................................................................................................81.4.4 Assignments and examinations..........................................................................................................81.4.5 Tuition and counselling .......................................................................................................................8

2 Your student records and progress through UniSIM ..................................................................... 92.1 Personal identifier number .......................................................................................................9 2.2 Changing your name ................................................................................................................. 92.3 Changing your address............................................................................................................. 92.4 Confirmation of student status ................................................................................................9 2.5 Access to your student record.................................................................................................9 2.6 Academic transcripts ............................... .................................................................................9 2.7 Problems that may affect your progress............................................................................... 102.8 Communications via MyMail account.................................................................................... 10

3 Supports for your studies ...............................................................................................................10 3.1 Self-study..................................................................................................................................10

3.1.1 Printed materials ................................................................................................................................103.1.2 Set books ............................................................................................................................................103.1.3 Audio programmes ............................................................................................................................113.1.4 Video programmes.............................................................................................................................113.1.5 Computer-based materials ................................................................................................................11

3.2 Tutors/Instructors ....................................................................................................................11 3.3 Tutorials, lectures and seminars ...........................................................................................11 3.4 UniSIM facilities .......................................................................................................................12

3.4.1 Class venues ......................................................................................................................................123.4.2 Car parks.............................................................................................................................................123.4.3 Smoking in SIM campuses ................................................................................................................12

3.5 SIM student membership privileges and library services ...................................................123.6 Laboratory facilities.................................................................................................................12 3.7 Orientation and seminars .......................................................................................................12 3.8 Self-help study groups............................................................................................................13 3.9 Telephone and electronic mail ...............................................................................................13 3.10 Equal opportunities .................................................................................................................13 3.11 Students with disabilities............................................................................................ ............133.12 UniSIM Student Portal / My UniSIM (Blackboard Learning Management System) ...........14

3.12.1 UniSIM Student Portal ...................................................................................................................14

3.12.2 My UniSIM ......................................................................................................................................144 Registration.......................................................................................................................................14 4.1 Registration for new students ................................................................................................14 4.2 Course registration for continuing students ........................................................................14

4.2.1 Entitlement to course registration ....................................................................................................144.2.2 Submitting your course registration (via UniSIM eCR system)......................................................154.2.3 Making your course choice amendments ........................................................................................15

4.3 Restrictions and advice on your choice of courses ............................................................154.3.1 Number and level of course ..............................................................................................................154.3.2 Repeating courses .............................................................................................................................16

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4.3.3 Second UniSIM degree ......................................................................................................................164.4 Course results, course offers and continuing registration.................................................16

4.4.1 Course results and course offer .......................................................................................................164.4.2 Students with outstanding fees ........................................................................................................164.4.3 Course offer ........................................................................................................................................164.4.4 Course offer procedure .....................................................................................................................174.4.5 Over/under-subscribed courses .......................................................................................................17

4.4.6 Pending results (for degree programme).........................................................................................174.4.7 Changing course offer .......................................................................................................................174.4.8 Collection of course materials ..........................................................................................................17

4.5 Transfer of programme (TOP) ................................................................................................17 4.5.1 Transfer of programme for degree students....................................................................................174.5.2 Transfer of programme for students reading General Studies programme..................................18

4.6 Withdrawal from course..........................................................................................................19 4.7 Deferment of study ..................................................................................................................19 4.8 Withdrawal from programme..................................................................................................19 4.9 Cancellation of registration ....................................................................................................20

4.9.1 Failure to make academic progress .................................................................................................204.9.2 Failure to submit course registration / did not take up course offer .............................................204.9.3 Appeals against cancellation of registration ...................................................................................204.9.4 Re-admission after cancellation of registration ..............................................................................20

4.10 Capstone Courses ...................................................................................................................20 5 Fees and payment ............................................................................................................................ 215.1 Types of fee .............................................................................................................................. 21

5.1.1 Course fee...........................................................................................................................................215.1.2 Credit exemption fee (for degree programmes only) ......................................................................215.1.3 Transfer of programme fee (for degree programmes only) ............................................................215.1.4 Deferment fee .....................................................................................................................................215.1.5 Course choice amendment fee .........................................................................................................215.1.6 Registration re-instatement fee.........................................................................................................215.1.7 Overseas examination fee (for degree programmes only) .............................................................215.1.8 Re-sit examination or re-submission fee .........................................................................................215.1.9 Late fee penalty ..................................................................................................................................215.1.10 Course fee subsidy from Ministry of Education (MOE) ..............................................................22

5.2 Fee amounts............................................................................................................................. 225.3 How to pay your fees...............................................................................................................22

5.3.1 Payment by cheque or cash ..............................................................................................................225.3.2 Payment by credit card ......................................................................................................................225.3.3 Responsibility for fee payment .........................................................................................................225.3.4 Receipts ..............................................................................................................................................22

5.4 Refunds............................... ......................................................................................................22 5.5 Home kits and other loans......................................................................................................23 5.6 Debts to the University............................................................................................................23 5.7 Government funding / subsidy...............................................................................................23

5.7.1 Eligibility .............................................................................................................................................235.7.2 Subsidy cover and quantum .............................................................................................................235.7.3 Changes in eligibility status ..............................................................................................................245.7.4 Number of credit units (CUs) subsidised .........................................................................................245.7.5 Transfer/re-admission university students ......................................................................................255.7.6 Changes to programme of studies ...................................................................................................255.7.7 Obligations bond, non-completion of programme .......................................................................255.7.8 Students on other sponsorships or concessionary fees ...............................................................25

6 Credit exemption .............................................................................................................................. 266.1 What is credit exemption ........................................................................................................26 6.2 Maximum credit exemption allowed ......................................................................................26 6.3 General principles governing credit exemption...................................................................26

6.3.1 Higher educational level ....................................................................................................................266.3.2 Academic study..................................................................................................................................266.3.3 Successful completion ......................................................................................................................266.3.4 Period of study ...................................................................................................................................27

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6.4 Application and appeal for credit exemption........................................................................27 6.4.1 Application for credit exemption ......................................................................................................276.4.2 Credit exemption fee..........................................................................................................................27

7 Continuous assessments................................................................................................................27 7.1 Computing the continuous assessment scores...................................................................27 7.2 Preparing for TMAs .................................................................................................................28

7.2.1 Should you discuss your TMAs with other students? ...............................................................287.2.2 What constitutes plagiarism and collusion (or cheating)?.............................................................287.2.3 Confidentiality of TMAs submitted ...................................................................................................297.2.4 Processing personal data .............................................................................................................29

7.3 Submitting TMAs .....................................................................................................................30 7.3.1 Submitting softcopy of TMAs (applicable to courses conducted in English, Chinese, Malay &Tamil) 307.3.2 Partially completed TMAs..................................................................................................................307.3.3 Late submission of TMAs ..................................................................................................................30

7.4 Marking and returning TMAs ..................................................................................................30 7.4.1 Monitoring ......................................................................................................................................307.4.2 Late return of marked TMAs..............................................................................................................307.4.3 Reviewing TMAsscores ...............................................................................................................317.4.4 Re-submitting TMA ............................................................................................................................317.4.5 Non-submission of TMAs ..................................................................................................................31

8 Examinations / examinable components ......................... ..............................................................318.1 Submitting your end-of-course assessment (ECA) .............................................................328.2 Submitting your capstone project .........................................................................................32 8.3 Special circumstances affecting your examinable works...................................................328.4 Re-sit examinations and re-submissions.............................................................................. 33

8.4.1 Re-sit ...................................................................................................................................................338.4.2 Re-submitting examinable work .......................................................................................................33

8.5 Examination arrangements.....................................................................................................34 8.5.1 Entitlement for examination ..............................................................................................................348.5.2 Provisional dates of examinations ...................................................................................................348.5.3 Examination venue allocation ...........................................................................................................348.5.4 Late arrival ..........................................................................................................................................348.5.5 Overseas examination centre............................................................................................................348.5.6 Seating arrangements and examination number ............................................................................358.5.7

Invigilation ..........................................................................................................................................35

8.5.8 Question paper and answer booklets...............................................................................................358.5.9 Permitted materials at examinations ................................................................................................368.5.10 Absence from the day of examination or no ECA submission..................................................368.5.11 Leaving the examination venue ...................................................................................................368.5.12 Submitting your answer booklets ................................................................................................378.5.13 Misconduct during an examination .............................................................................................378.5.14 Anonymity of examination scripts ...............................................................................................378.5.15 Lost property .................................................................................................................................378.5.16 Smoking .........................................................................................................................................37

9 Course results ..................................................................................................................................38 9.1 Grading systems......................................................................................................................38

9.1.1 Students admitted before January 2006 and opted to graduate with an OUUK degree ..............389.1.2 Students admitted before January 2006 and opted to graduate with a UniSIM degree ...............389.1.3 Students admitted to UniSIM from January 2006 onwards ............................................................39

9.1.4 Mark thresholds for the award of course results ............................................................................399.1.5 Threshold for re-sit and repeat .........................................................................................................409.1.6 Automatic withdrawal from course...................................................................................................409.1.7 University core courses.....................................................................................................................40

9.2 Graduation Regulations ..........................................................................................................41 9.2.1 UniSIM and OUUK Awards (for students enrolled in UniSIM before January 2006).....................419.2.2 UniSIM Awards (for students enrolled in UniSIM from January 2006 onwards)...........................419.2.3 UniSIM Awards (for students enrolled in UniSIM from January 2007 onwards)...........................429.2.4 Grade Point Average (GPA) system .................................................................................................429.2.5 Computation of Grade Point Average (GPA) ...................................................................................43

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9.3 Classification of Honours Degree ..........................................................................................44 9.3.1 UniSIM and OUUK Awards (for students enrolled in UniSIM before January 2006).....................449.3.2 UniSIM Awards (for students enrolled in UniSIM from January 2006 onwards)...........................449.3.3 Eligibility for graduation with a basic and honours UniSIM Award ...............................................45

9.4 Notification of results..............................................................................................................45 9.5 Examination review .................................................................................................................45

9.5.1 Examination review process .............................................................................................................459.5.2 Examination review fee......................................................................................................................46

9.6 Convocation / Graduation.......................................................................................................46 10 Student regulations and discipline.................................................................................................46

10.1 Introduction and definitions ...................................................................................................46 10.2 Rules and regulations (SR).....................................................................................................46 SR 1 Authority of the Academic Board ..........................................................................................46

SR 1.1 To make regulations......................................................................................................................46SR 1.2 Publicity for regulations and their mode of application.............................................................46SR 1.3 Changes in regulations or their mode of application .................................................................47SR 1.4 Fees and dues................................................................................................................................47SR 1.5 Continuous assessment (assignments) and examinations .......................................................47SR 1.6 Limitations that the Academic Board may impose .....................................................................47

SR 2 UniSIM liability .........................................................................................................................47 SR 3 Counting credit towards award ..............................................................................................47

SR 4 Language of instruction, assessment and administration..................................................47SR 5 Discipline ..................................................................................................................................47 SR 6 Age ............................................................................................................................................ 47SR 7 Registration.............................................................................................................................. 48

SR 7.1 Necessity for registration .............................................................................................................48SR 7.2 Registration as a student..............................................................................................................48SR 7.3 Course registration .......................................................................................................................48

SR 8 Fees........................................................................................................................................... 48SR 8.1 Payment of fees .............................................................................................................................48SR 8.2 Changes to fees.............................................................................................................................48SR 8.3 Refund of fees................................................................................................................................48

SR 9 Students in debt.......................................................................................................................49 SR 9.1 Failure to pay fees .........................................................................................................................49SR 9.2 Continued provision of services ..................................................................................................49

SR 9.3 Applying payment .........................................................................................................................49SR 9.4 Awards ...........................................................................................................................................49SR 9.5 Sponsorship...................................................................................................................................49

SR 10 COURSES ............................................................................................................................. 49SR 10.1 Award of course credit..................................................................................................................49SR 10.2 Grades ............................................................................................................................................49SR 10.3 Points of rating for courses..........................................................................................................49SR 10.4 Level of study ................................................................................................................................49SR 10.5 Definition of failure ........................................................................................................................49SR 10.6 Repeating courses ........................................................................................................................49

10.3 Code of practice for student assessment.........................................................................50 10.4 Code of practice for student discipline............................................................................. 50SD 1 APPLICATION ......................................................................................................................51 SD 2 DISCIPLINARY OFFENCES ................................................................................................51

SD 3 PENALTIES ......................... .................................................................................................52 SD 4 EXECUTIVE AUTHORITIES.................................................................................................53 SD 4.1 Presiding Examiner/Chief Invigilator ...........................................................................................53SD 4.2 Staff Lecturer .................................................................................................................................53

SD 5 DISCIPLINARY AUTHORITIES............................................................................................53 SD 5.1 President of UniSIM ..............................................................................................................................53SD 5.2 Provost of UniSIM..........................................................................................................................53SD 5.3 Registrar of UniSIM .......................................................................................................................54SD 5.4 Deans of Schools, UniSIM ............................................................................................................54

SD 6 QUERIES AND APPEALS ...................................................................................................54

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SD 7 FAILURE TO RESPOND ......................................................................................................56 SD 8 RECORDING AND REPORTING OF PENALTIES ..............................................................56SD 9 SUSPENSION .......................................................................................................................56 SA 1 ASSIGNMENTS ....................................................................................................................57

SA 1.1 Communication of requirements .................................................................................................57SA 1.2 Submission of assignments .........................................................................................................57SA 1.3 Assignment score appeals ...........................................................................................................57SA 1.4 Resubmission of assignments.....................................................................................................57SA 1.5 Cheating in assignments ..............................................................................................................57

SA 2 EXAMINATIONS ...................................................................................................................57 SA 2.1 Eligibility ........................................................................................................................................57SA 2.2 Conduct of the examination .........................................................................................................57SA 2.3 Examination arrangements...........................................................................................................58SA 2.4 Conduct of students at the examination .....................................................................................58SA 2.5 Absence from the examination..........................................................................................................58SA 2.6 Award of aegrotat ..........................................................................................................................59SA 2.7 Sick and disabled students ..........................................................................................................59SA 2.8 Overseas examination ..................................................................................................................59SA 2.9 Re-sits and Re-submissions.........................................................................................................59

11 Award regulations........................................................................................................................60 11.1 Introduction....................................................................................................................................60

11.2 General award regulations ..............................................................................................................60GA 1 REGISTRATION ........................................................................................................................60 GA 1.1 Registration as a student and for an award .......................................................................................60

GA 2 ELIGIBILITY FOR AWARD .......................................................................................................61 GA 2.1 Eligibility and registration ...................................................................................................................61

GA 3 CREDIT EXEMPTION ...........................................................................................................61 GA 3.1 Approved scheme .........................................................................................................................61GA 3.2 Previous study...............................................................................................................................61GA 3.3 Application of transferred credit ..................................................................................................61GA 3.4 Claiming transferred credit...........................................................................................................61GA 3.5 Fees ................................................................................................................................................61GA 3.6 Choice of UniSIM courses ............................................................................................................61GA 3.7 More than one period of previous study .....................................................................................61GA 3.8 Abandoning transferred credit .....................................................................................................62GA 3.9 Other conditions............................................................................................................................62

GA 4 Duration of Studies .............................................................................................................62 GA 5 Classification of Honours ...................................................................................................62

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Foreword

This Student Handbook has been prepared for students of the SIM University (UniSIM) taking theundergraduate degree and general studies programmes. Updates and changes to this Handbookwillbe via the Student Portal. Students need to refer to this Handbook for matters involving their course ofstudies.

Purpose of the Student Handbook

The Student Handbook introduces UniSIM's teaching methods and describes its academic andadministrative arrangements and how these will affect you as a student. As the Handbook is written tohelp you in your study, we strongly encourage you to go through it, be familiar with the rules and policiesand refer to it regularly for updates.

1 Introduction

1.1 Programmes of study

This Handbook is for students registered in the SIM University (UniSIM).

1.1.1 Eligibility for the degree / certificateStudents who have completed the academic requirements for the award (degree /certificate) will receive notification of their eligibility shortly after the release of the courseresults.

1.2 How the University is organised

The governance of the University is principally under the purview of the Board of Trustees. TheBoard appoints staff and determines the terms of appointment. It also controls the Universitys

finances, property and general affairs.

The highest academic body of the University is the Academic Board, which regulates theadmission and examination and has the power to award degrees, diplomas and certificates.

The President is the academic and administrative head of the University, assisted by Provost,Registrar, and Deans of the Schools.

1.3 The University's regulations

SIM University has comprehensive formal student and award regulations that cover all the mainareas where you and the University come together. Students must comply with the AwardRegulations to claim an award. These regulations are to be read in conjunction with the StudentRegulations.

1.4 Main features of study

1.4.1 The courseCourses are spread over 6 or 13 study weeks from January to April and July to October.Courses for the degree programmes are offered at 2 levels Compulsory and Electivecourses. Each course has a value of credit units.

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1.4.2 Course materialsYou will receive a set of specially designed learning materials, including correspondencetexts and assignment questions. There may also be audio and video programmes, homeexperiment kits, computer disks and notes on audio and video formats.

1.4.3 Books and libraryIn addition to the course materials which you receive, you may also need to buy setbooks and other recommended readings.

Set booksSome courses may require set books. You will need the books throughout the course,thus, you are advised to buy them from the bookstore at UniSIM rather than borrowthem from the library.

Recommended readingThis varies from course to course. It may be optional background reading. You arenot expected to read all the books recommended for background reading, though youmight like to use some of them in solving difficult questions or pursuing a specialinterest. For some courses, the recommended reading includes books, which areimportant if you are to derive full benefit from the part of the course to which they

refer. You might want to buy some of the recommended books but, if not, they maybe available at the Tay Eng Soon Library.

Tay Eng Soon LibraryUsing library resources is an essential part of your education. The most importantaspect of a university education is to teach you to think for yourself. This implieslearning where to find information and, in particular, how to apply the literature of yoursubject effectively. If you do not have a command of that literature, you can neitherextend your studies to fields not in the course nor keep abreast of new developmentsafter the course is over. You need to put in effort to master the printed andcomputer-based bibliographies, abstracting services, catalogues, indexes and othermeans that enable you to search the literature systematically. To help you, somecourses include guides to the use of libraries and literature.

1.4.4 Assignments and examinationsYour success in any course is measured partly by continuous assessment of theassignments submitted and partly by the examination. Continuous assessment andexaminations are in Sections 7 and 8.

1.4.5 Tuition and counsellingAt the beginning of the course, you will be assigned to a tutor who will be responsible foryour tuition and counselling throughout the course. Section 3 explains how UniSIM'stuition and counselling work.

Your student record is available only to those directly concerned, either academically oradministratively, with your progress as a student. If you are sponsored to read a

programme/course, your acceptance of sponsorship is taken to imply your agreementthat UniSIM may, upon request, release the results of your courses directly to thesponsor without seeking your permission.

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2 Your student records and progress through UniSIM

2.1 Personal identifier number

Your personal identifier (PI) number is our means of finding your records in our system and it will

stay with you throughout your studies with UniSIM. You should always quote it in verbal or writtencommunication with UniSIM.

2.2 Changing your name

If you change your name, you must inform UniSIM and provide the appropriate documentaryevidence in the form of a marriage certificate or deed poll or letter of declaration signed by asolicitor or a Justice of Peace. We insist upon documentary evidence as we have to be satisfiedas to the true identity of those who wish to change their names.

Although academic transcripts can be issued in your current name, award certificates can beissued only in the name you held at the time of the award.

2.3 Changing your address

If you change your address, please inform us in writing or you can update it yourself online at thestudent portal via http://www.unisim.edu.sg. No verbal request will be entertained. Although wewill change our record of your address as quickly as possible, there may inevitably be some delay.You should place a redirection order with the Post Office to avoid missing any mailing/correspondence. UniSIM cannot accept responsibility for non-receipt of correspondencematerials due to the acts or omissions of a third party. We accept only one local mailing addressper student.

2.4 Confirmation of student status

For most purposes, your identity as a UniSIM student will be adequately confirmed by any official

document from UniSIM, such as the online course result and course offer, or the studentmembership card. If these are not satisfactory, UniSIM can provide you with an officialconfirmation of your status as a registered student. Requests should be sent via your MyMailaccount, and addressed to the Student Relations (SRL) Department at email:[email protected].

2.5 Access to your student record

UniSIM is committed to the principles of data protection and follows best practices in handling theinformation it holds. All personal information is held in secured computer and manual files.Information is transferred within UniSIM only to those who need it for the purposes of ouracademic and other services to you (this may include disclosures to relevant third parties).

You can access your electronic records at the student portal via www.unisim.edu.sg. To do so,you need your UniSIM login ID and password sent to you with your confirmation of registration.

2.6 Academic transcripts

Academic transcripts are records of all courses you have taken and the grades that you haveobtained. From 2006 onwards, your transcript will include failed and withdrawn courses. Totalcredit exemption granted (if any) and total credit units of courses taken at approved institutions (ifany) will also be reflected in the transcript at the end of programme.

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Letter of attestation can be made available for the following purposes:

As formal evidence to a third party that you have been awarded credit for a particularcourse or courses. In most cases, your course results will suffice and hence, youshould keep copies of your course results. If you have to provide formal evidence to athird party (employer, sponsor, etc.) of the award of credit for course(s) completed, youshould write to UniSIM for a certification letter. You should address your request toStudent Relations (SRL) Department at email: [email protected].

In support of applications for jobs, membership of professional bodies, admission to othercourses, etc.

2.7 Problems that may affect your progress

As a general rule of thumb, if you have difficulties that might affect your studies, you shouldalways get in touch with your tutor or lecturer or the Student Relations Department of UniSIM.

2.8 Communications via MyMail account

You should email your communication to the Student Relations Department at email:[email protected], via your MyMail account. Any request that you send to us must be viayour MyMail account. It should include your name at the time of registration, your personalidentifier (PI) number, and the programme that you are currently enrolled in or has completed withSIM University.

3 Support for your studies

The essential feature that distinguishes UniSIM from conventional universities is the way in whichteaching is delivered to you. At UniSIM, you learn primarily through self-study. The syllabi arethen supplemented by lectures, tutorials and/or seminars.

3.1 Self-study

Patterned on a self-study mode, you are advised to maintain 6 8 hours of self-study on a weeklybasis in order to complete a 2.5, 3, 4, 5 or 10-credit unit course.

Self-study is not about reading books alone. With our carefully-structured package books that youwill be receiving, you will learn from a combination of materials which include, but are not limitedto printed materials, videos, audio programmes, and computer-based materials depending on theneeds of the course.

With the help of the Course Schedule, you will be able to pace your learning accordingly. TheCourse Calendar indicates the number of assignments involved in the course and the respectiveassignment submission dates.

Students are expected to have their own internet access in order to utilise the online facilities,course/academic and administrative information available on the various portals.

3.1.1 Printed materialsThe types of course materials a student needs may vary from one course toanother. You should refer to the set of specially written study units and workbooks whichprovide the essential study information you require.

3.1.2 Set booksSome courses might require the use of set books. Depending on the course you aretaking, set books may be packaged with other course materials or at times, require you to

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purchase them separately. If you need to purchase them, please refer to theannouncements on the student portal.

3.1.3 Audio programmesMost courses include a number of audio programmes, presented in the form of CompactDiscs (CDs). These are useful learning tools to help you understand key concepts better.

3.1.4 Video programmesSome courses include video programmes, presented in the form of Video Compact Discs(VCDs) or Digital Versatile/Video Discs (DVDs). These useful learning tools are for yourindividual viewing and form an important component of your self-study.

3.1.5 Computer-based materialsSome courses may require you to use the computer and/or with specific software(s).

3.2 Tutors/Instructors

Coming from local universities, polytechnics or the relevant industries, your tutors/instructors arecertainly qualified and trained to teach the courses. They teach and facilitate the class to havegood discussions, answer your questions, clarify issues related to the courses, mark assignments

and counsel (students), when required.

3.3 Tutorials, lectures and seminars

Apart from self-study and submitting assignments, regular tutorials and lectures or seminars areprovided to enable you to have more in-depth discussions with your lecturers, tutors and fellowstudents.

Tutorials provide the chance for you to clarify issues and problems on course work andassignments with your tutor. The sessions also allow you to interact and learn together with otherstudents. These are normally conducted in the evenings, and last an average of 2.5 hours.

Lectures are organised to help students focus on key learning points. These also allow you to

interact with students from other tutorial groups and are normally conducted in the evenings, andlast an average of 2.5 hours.

Seminars are flexible sessions that aim to facilitate learning not just from the seminar instructorbut also among students. These are structured around various class activities, which mayinclude class discussions, presentations, case studies, computer exercise and so on. Seminarsfocus on interactive and active learning, which are normally conducted in the evenings, and lastan average of 3 hours.

You are assigned to specific tutorial and lecture or seminar groups based on your coursecombination and the availability of tutors and lecturers. Due to the large number of UniSIMstudents and the many combinations of courses taken by students, it is not possible toassign students to their preferred groups. Please be advised that UniSIM is unable to

accommodate requests from students to change tutorial, lecture or seminar group. Students muststay in the specified group throughout the semester or academic year. Students are not allowedto attend tutorials, lectures or seminars not allocated to them.

During tutorials, lectures and seminars, digital beeping devices such as pagers and mobilephones must be kept on silent mode so as not to disrupt the lessons.

Class attendance is not compulsory unless otherwise stated by the course. Some courses mayhave mandatory laboratory requirements. Failure to attend the mandatory laboratory session(s)may lead to a FAIL grade in the course.

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There will not be any make-up lessons on the tutorials, lectures, seminars or laboratory sessionsthat you have missed.

SIM University reserves the right to make changes to the mode of course delivery.

3.4 UniSIM facilities

3.4.1 Class venuesYour classes, including laboratory sessions may be held at one or more of the followingpremises:

SIM HQ (461 Clementi Road)

SIM Clementi Centre (535A Clementi Road, located adjacent to the SIM HQ)

Ngee Ann Polytechnic

Singapore Polytechnic

Other venues as designated by UniSIM.

3.4.2 Car parksComplimentary parking at SIM HQ is available to all students. However, students are not

allowed to park their vehicles at Level 1 car park of the SIM HQ as this level is reservedfor staff and lecturers of SIM who possess valid car passes. Students are to comply withcar park regulations. Those who park indiscriminately are liable for penalty.

3.4.3 Smoking on SIM campusesTo provide a healthy environment for all users at SIM premises, the SIM Headquarterslocated at Clementi Road, SIM Management House at Namly Avenue and premiseswhere UniSIM classes are held have been designated as smoke-free campuses. Thereshall be no smoking in all areas within the building as well as in the open areassurrounding the building.

Students who violate this policy shall be subject to disciplinary action according toUniSIMs disciplinary procedures.

3.5 SIM student membership privileges and library services

Every UniSIM student will be either a Student or Corporate Member of SIM. For more informationon membership privileges, please refer to the link www1.sim.edu.sg/member.html.

3.6 Laboratory facilities

During specific tutorials, students may access the laboratory facilities located at the Universitycampus and other designated centres. These facilities provide a comprehensive infrastructure tosupport you in your coursework.

3.7 Orientation and seminars

Once you have accepted our offer for admission into SIM University, you will be invited to attendan orientation as well as special seminars. These events are held in the month of January andJuly, depending on your admission. The orientation session provides a platform for you to meetwith our UniSIM academic/administrative staff. Hence, all new students are encouraged to attendthis session.

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3.8 Self-help study groups

Students are encouraged to set up meetings and discussions among themselves. A successfulstudy group requires a facilitator/coordinator to coordinate the meeting place, time, agenda andso on. Many students find self-help study groups beneficial as they are able to add new insightsto their studies and hence broaden/share their learning experiences.

3.9 Telephone and electronic mail

The Student Relations (SRL) Department is your first-point-of-contact with the University onenquiries on administrative matters. You can either call the Student Hotline at 6248-9111 and/oremail to [email protected] for your queries.The operating hours of our Student Hotline areas follows:

Monday Friday : 8.30 am 7.30pmSaturday : 9.00 am 1.00pm

In addition, you may use the telephone and email contact of your tutors to discuss mattersconcerning your academic studies.

All UniSIM students are each given a UniSIM MyMail email account. You are required to use theMyMail account when corresponding with UniSIM faculty and staff.

3.10 Equal opportunities

The principles of equal opportunities apply at UniSIM, whereby there should not be unfairtreatment and discrimination of students, particularly in the area of student admission (includingcredit transfer and programme transfer), programme requirements and assessment and studentswith disabilities. Students are treated based on their merits, abilities and potentials, regardless ofgender, religion, ethnic group, age, family background, sexual orientation and/or other irrelevantfactors.

For validated awards by The Open University, United Kingdom (OUUK), policies will follow the

guidelines as set forth by OUUK rules and regulations as well as the Quality Assurance Agencys(QAA) Code of Practice.

3.11 Students with disabilities

The principles of equal opportunities ensure that no applicant who is academically suitable will berefused admission to the University on the ground of his/her disability without compelling reasons.To ensure that students with disabilities have the same access to learning opportunities as theircounterparts, UniSIM shall, to the best of its effort, endeavour to assist them to complete theirstudies successfully.

A wide range of special services is available to support students with disabilities. This includesadvice and/or information on the course(s) chosen and course materials in alternative forms. We

encourage students, regardless of individual circumstances, to inform us earliest possible if theyneed additional help.

It may be possible for students with disabilities to take their examinations away from thedesignated examination venues. As far as possible, UniSIM will try to conduct off-siteexaminations should a situation (such as a critical medical condition certified by a medicalprofessional) arise thereby preventing a student from taking an examination under the usualconditions.

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A written request supported by valid documents is required for the University to make availablethe special services or arrangements.

3.12 UniSIM Student Portal / My UniSIM (Blackboard Learning Management System)

The various online platforms for students to access academic and administrative information areas follows:

3.12.1 UniSIM Student PortalStudents can login into the UniSIM Student Portal via http://www.unisim.edu.sg. Youmay find general announcements, administrative forms and specific programmeinformation on this portal.

3.12.2 My UniSIMMy UniSIM is a user-friendly web-based learning management system that supports aflexible teaching and learning environment. It facilitates self-paced learning with tools foronline content sharing, course management (i.e. course materials), assessmentmanagement (i.e. continuous assessments), and online collaboration and communication.It also supports online marking. Students need to submit their assignments (TMAs) via

TURN-IT-IN in My UniSIM. Your marked assignments shall also be returned to you viathis platform.

Lecturers and tutors will also supplement classroom experience with online coursematerials, conducting online discussions and managing projects to enhance lecturer-students interaction. You are strongly encouraged to access My UniSIM regularly.

4 Registration

4.1 Registration for new students

To register as a student of UniSIM, you must submit your acceptance of the course offer by thedeadline given. If you do not submit the course offer acceptance in time, the University willwithdraw the offer of registration.

Accepting an offer of registration gives you the following rights and obligations:4.1.1 Receipt of course services including tuition and correspondence services for the rest of

the academic semester, unless you withdraw (see Sections 4.6 and 4.8 regardingwithdrawal).

4.1.2 Liability for payment of course fees and other fees (if applicable) in full.

4.2 Course registration for continuing students

4.2.1 Entitlement to course registrationAs a registered student, you are entitled to continue your studies in any subsequent

semester after registration, without having to apply again through the admission process,provided that:

You are not in debt to UniSIM or SIM, You have satisfactorily completed electronic course registration for the

subsequent semester, and

Your academic progress in the programme is satisfactory (see Section 4.9).

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The electronic Course Registration (eCR) is an important exercise helping students planthe courses they would like to read for the next semester. It is an indication of yourchoice of courses in the next semester.

As a registered student, you will be invited, through announcement in the student portaland blackboard, in April and October each year to choose the course(s) that you wish totake in the following semester (under the assumption that you will pass all the courses inthe current semester). The final decision to offer the chosen course(s) will depend onyour course results at the end of the current semester and also the availability ofplacements in the courses chosen.

If you submit your course registration by the deadline given, you will receive a courseoffer letter after the release of course results of the current semester. Dependent on thedemand of courses chosen, the course offer letter will present you the list of courses foryou to read in the following semester.

You are expected to study during every semester. However, if you wish to take asemester off from your studies, you need to apply for deferment of study (see Section4.7).

You would still need to complete your course registration even though you do not wish totake any course in the following academic semester or that you are going to complete theprogramme (i.e. acquiring remaining final credit units) by the end of the current academicyear. This is due to the necessity to exercise your "repeat" options pertaining to theoutcome of your course results of current semester.

4.2.2 Submitting your course registration (via UniSIM eCR system)Before submission, you should read the instructions given to you carefully. If in doubt,you may consult your tutor-counsellor or call Student Hotline for assistance. You shouldsubmit your course registration by the deadline. Please remember to keep a copy of yourfinal submission.

If you fail to submit your course registration by the stipulated deadline, you will not be

allowed to proceed to the next stage of the programme and your name will be withdrawnfrom our register (see Section 4.9).

4.2.3 Making your course choice amendmentsIf you wish to make changes to your choice of courses after the electronic courseregistration period, you may do so using the Course Choice Amendment (CCA) formduring the course offer. A non-refundable application fee of S$53.50 (inclusive of7% GST) is payable for every application to add or remove courses from your confirmedcourse choice. Your application to change your choice of courses is subject to approvalby the UniSIM taking into account available places.

4.3 Restrictions and advice on your choice of courses

Please bear the following points in mind when you submit your course registration. It is veryimportant to assess your state of readiness for a course in order to avoid academic difficulties.Therefore, you should consult your tutor-counsellor to advise you whether your choice of coursesis sensible in the light of your current academic progress.

4.3.1 Number and level of courseAs a registered student, you are entitled to continue your studies in anysubsequent semester after registration, without having to apply again through theadmission process, provided that:

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You register for a maximum of30 credit units per semester (where a maximumof 20 credit units are for new and/or repeat courses, with the remaining 10 creditunits meant for re-sit examinations). You may also choose an additional 10 CUsof buffer courses during course registration. These buffer courses are to be usedonly in the event that your choice of the first 20 CUs of courses has reached itscourse quota.

You can register for any course if you have fulfilled the pre-requisites (if any) ofthat course.

The courses that you wish to take do not have any conflict in timetable schedule(i.e. both course timetable and examination timetable).

As part of the graduation requirement, student must complete at least 30cu oflevel 3 courses.

UniSIM reserves the right to withdraw, postpone or alter a previously publicised course.We will give you as much notice as possible if such changes have to be made. Anythingthat is likely to affect your study plans, such as changes to fees or to presentation ofcourses, will be publicised in the UniSIM website and student portal announcements. It isimportant to look out for such announcements.

4.3.2 Repeating coursesYou may not register to read a course for which you have already been awarded acourse credit or a course certificate.

4.3.3 Second UniSIM degree You will not be admitted to a second UniSIM degree unless you have completed the

requirements of the first one. If you want to study for a second degree aftersuccessfully completing your first, you must apply for admission in the usual way incompetition with other applicants.

You may not register for courses counting towards more than one degree in thesame year.

You may not 'carry over' courses for one degree to another.

4.4 Course results, course offers and continuing registration

4.4.1 Course results and course offerProvided you are not in debt to UniSIM for course fees or other charges, you will receivethe course offer in the next semester.

4.4.2 Students with outstanding feesIf you have outstanding fees payable to UniSIM and you do not respond to a finaldemand, UniSIM will withhold your course results and course allocation. If you doeventually settle the outstanding payment, UniSIM will give you an offer of coursessubject to vacancies available at the point of payment.

4.4.3 Course offer

If you have satisfactorily completed and submitted your course registration and are not indebt to UniSIM, you will have the course offer as follows:

New course(s) allocation subject to the available vacancies of the course(s)

One or more re-sit examinations (if you are eligible for re-sit)

One or more repeat courses (this will apply only if you are required to repeat anycourse and have requested to repeat the course(s) during your eCR)

The total credit units of courses (for degree programme) offered in eachsemester (including re-sit examinations and repeat courses) will not exceed 30 credit

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units, of which at least 10 credit units MUST be for re-sit examinations. Themaximum credit units allowed for new and repeat courses are 20 credit units persemester. However, if you fail to meet the minimum Cumulative Grade Point Average(CGPA) for the semester, you will only be allowed to register for 10 credit units of new orrepeat course for the following semester. Students enrolled from January 2007 onwardswill be eligible to take up to 10 credit units of UCORE courses per semester.

4.4.4 Course offer procedureYou will receive your course offer letteronline. Important notes accompanying thecourse offer will explain to you how to register, pay your course fees and give youinformation about all related matters. The course offer procedure is simple. You justneed to print, sign, date and return the course offer reply letter (as an indication of youracceptance), together with the payment, by the deadline given. If you do not return thecourse offer reply letter by the date given, UniSIM will withdraw its offer of course(s). Anyfuture reinstatement will be entirely at the University's discretion.

4.4.5 Over/under-subscribed coursesIn the event that a course is under-subscribed (e.g. insufficient student numbers to run atutorial class), you will have sufficient notice to amend your choice of courses. Theapplication fee of S$53.50 (inclusive of 7% GST) for the course choice amendments will

be waived.

4.4.6 Pending results (for degree programme)Typically, a few students in each semester will have course results Pending. If yourcourse allocation for the following semester depends on the outcome of a pendingresult, UniSIM will allow you to continue with your study based on your courses chosenuntil all your pending results are resolved.

4.4.7 Changing course offerIf you would like to be considered for a change of course(s) before the deadline forcourse fee payment, you should submit the Application for Course Choice Amendmentform stating your requirements and pay a non-refundable application fee of S$53.50(inclusive of 7% GST) by the stipulated deadline after receiving your online course offer

letter. Approval for such course changes will be at the discretion of the University. Thus,we strongly advise you to decide your choice of courses carefully during the courseregistration exercise (Please see Section 4.2 on course registration).

4.4.8 Collection of course materialsThe important notes accompanying the course offer will indicate the details for thecollection of course materials (if it is applicable to your course) for the next semester.

4.5 Transfer of programme (TOP)

4.5.1 Transfer of programme for degree studentsStudents who wish to transfer to another UniSIM programme must submit the"Application for Transfer of Programme" form to UniSIM during the transfer of programme

application periods. A non-refundable application fee of S$107 (inclusive of 7% GST) ispayable for each application (see Section 5.1). All applications must reach UniSIM by thestipulated deadlines. Late applications will not be considered until the next programmetransfer application period.

UniSIM will consider all programme transfer applications and you will receive a replywithin 3 weeks of the application deadline. Approval for transfer of programme will begiven at the sole discretion of UniSIM.

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If the application for transfer of programme is successful:

The transfer will take effect in the following semester.

The credit exemption policy and degree profile of the new programme at thepoint of transfer shall determine the credit units that are transferable to the newprogramme.

Credit units obtained for courses that were taken previously but are not part ofthe degree profile of the new programme are not transferable. There will be nofee refund for these courses.

Any credit exemption granted previously may be transferred if they fit the degreeprofile of the new programme, except for General Studies programme. There willbe no fee refund for those credit exemptions not transferable to the newprogramme.

Students are expected to fulfil the requirements of the new programme (if any),i.e. prevailing course fees, CGPA requirement, UCore requirement, etc.

Students are required to pay new programme fees.

Students candidature will be continued from admission joined intake.

Each student can only apply for a maximum of two transfers throughout his/her study withUniSIM.

Important Notes:

Students under the UniSIM award will not be allowed to transfer from the Honours toanother Honours programme.

Students under the UniSIM award will not be allowed to transfer from the basic tohonours programme. Those who meet the academic requirements to pursue the honoursprogramme will be invited to do so by UniSIM. You are allowed to transfer from theHonours to basic degree or to other basic programme on conditions that the newprogramme is still active and has enough courses for you to complete the programme. Inaddition, students enrolled before 2006 must complete the new programme by 2013; andstudents enrolled from 2006 must complete the new programme within 8 years from yearof admission.

Students under the OUUK award will only be allowed to transfer to another OUUKprogramme (basic or honours) on the condition that the new programme is still active andhas enough courses available for the students to complete the programme. In addition,students must complete the new programme by 2010.

4.5.2 Transfer of programme for students reading General Studies programme

Students who are reading the GS Modular may apply for a Transfer to the GS Degreeafter completing at least 20 cu with at least a CGPA of 2.0. Approval is given on a case-by-case basis.

Students who are reading the GS Modular and have completed 80 cu (including 10 cu of

the UCore) will be awarded the Diploma in GS. Thereafter, these students are requiredto complete another 50 cu, if they are interested to qualify for the GS Degree award. Atleast 40 cu of all the courses must be from levels 2 and 3.

Alternatively, students who have completed the Diploma in GS may apply for a Transferof Programme (TOP) to other undergraduate degree programmes after having completed80 cu. The 10 cu from the UCore and 40 cu of relevant courses with at least a CGPA of2.0 may be transferred to the receiving degree programme. You must also meet alladmission requirements of the undergraduate programme of the degree programme youare applying for.

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Credit exemption, if granted, (for courses covered in the General Studies Programme)will not count towards the CGPA requirement for the regular undergraduate programme.

4.6 Withdrawal from course

A student may withdraw from course(s) registered for the semester. There will be no refund ofcourse fee paid and all withdrawals will be duly reflected in your academic transcript.

4.7 Deferment of study

If you do decide to defer your studies in a particular semester, you must submit the Application forDeferment form to the UniSIM before course fee payment and course commencement. A non-refundable application fee of S$53.50 (inclusive of 7% GST) is payable for each defermentapplication (see Section 5.1). You will be informed of the outcome of your application fordeferment within two weeks.

Each deferment application, if approved, will be for a period of one semester only. You areexpected to resume your studies in the following semester. For example, if you applied for adeferment in January 2006, you are expected to resume your studies in July 2006.

Students who have re-sit examination(s) should not apply for deferment in that academicsemester unless you choose not to take the re-sit examination(s). You will have to repeat thecourse(s) and pay all fees as due should you choose to take the same course(s) again in future.

Students may defer their studies at UniSIM for any number of times (subject to approval byUniSIM) as long as they can complete the Degree (basic and honours) programme enrolled inwithin the maximum 8 years candidature period.

There is no maximum candidature period for General Studies Programmes (GSP) students andthey need not apply for deferment. There is no deferment fee payable.

The online accounts of the GSP Degree track students are kept active until their graduation

there will not be certificate awarded for individual course completed.

4.8 Withdrawal from programme

If you wish to end your studies at UniSIM as distinct from simply withdrawing from a particularcourse, you must submit the Application for Withdrawal from Programme form and return yourstudent card to UniSIM. You will receive an acknowledgement letter regarding the full implicationsof withdrawal. No refund of the course fee will be given for withdrawal from a programme.

You are strongly advised to consult your tutor, lecturer or the Student Relations (SRL)Department of UniSIM before making such an important decision.

When you withdraw from the programme, any course you registered at the time will be cancelled,

and you will no longer receive information about course registration. You may be re-admitted asa student only by re-applying to UniSIM (approval is granted at the sole discretion of UniSIM).You must do this before the specified closing date of admission applications (in March forJuly intake and in September for January intake) for the semester that you want to re-commenceyour studies. At the discretion of UniSIM, you may be permitted to count any course credits orcredit exemptions previously obtained only if they are relevant and applicable to the same ornew programme that you have re-applied to study.

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4.9 Cancellation of registration

4.9.1 Failure to make academic progressUnder certain circumstances, UniSIM may exercise its right to cancel the registration of astudent who fails to make academic progress. Failure to make academic progress in aprogramme is defined as follows:

A course result of 'Fail'. Withdrawal from a course after registration. Failure in a re-sit examination or withdrawal from a re-sit examination after

registration. CGPA rating of below 2.0 (see Section 9.2), which is applicable to degree

students from January 2006 intake onwards. For degree students from intakesbefore January 2006, the CGPA requirement does not apply; however, studentsmust not have failed to make academic progress for 3 consecutive semesters.

A formal warning will be issued by UniSIM to students likely to have their registrationcancelled. UniSIM reserves the right to decide the cancellation of registration,considering all relevant information, including any mitigating circumstances, relating toeach student's progress.

4.9.2 Failure to submit course registration / did not take up course offerUniSIM may also cancel the registration of a student who:

Fails to submit his/her course registration (when told to do so by UniSIM), or Declines an offer of registration for a course. Fails to return course offer reply letter form by the deadline andhas not made

any application for deferment or withdrawal from the programme.

4.9.3 Appeals against cancellation of registrationIf your registration has been cancelled by UniSIM for failure to make academic progressor failure to submit course registration/course offer, you have the right of appeal to re-instate your student registration. Appeals should be made in writing to UniSIM and mustarrive not later than 14 days from the date of the formal notification of cancellation ofregistration. A non-refundable fee of S$107 (inclusive of 7% GST) is payable when youappeal to re-instate your student registration. In addition, you have to pay theadministrative fee of S$53.50 (inclusive of 7% GST) for application of course registrationor deferment if your appeal is successful. You may email to [email protected].

After the 14-day deadline, you will have to apply for re-admission to UniSIM.

4.9.4 Re-admission after cancellation of registrationIf your student registration is cancelled, you may re-apply for admission to UniSIM,subject to the sole discretion of UniSIM. You must do this before the specified closingdates of admission application (end March for July Semester and end August for JanuarySemester) for the semester that you wish to take your studies. At the discretion of UniSIM,you may be permitted to count any course credits previously obtained only if they arerelevant and applicable to the programme that you have re-applied to study. For degree

programmes, your credit exemption will be re-assessed and if awarded and accepted,you will be required to pay the prevailing credit exemption fee for each course awardedcredit exemption. Students candidature will be continued from admission joined intake.

4.10 Capstone Courses

A student may withdraw from the capstone courses either by withdrawal through the normalwithdrawal procedure or fail to submit TMA01.

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No grade will be given and a student has to re-register for the course and pay the full fees.

The In-Progress status is assigned to any student who fails to submit the Final Report by the firstday of the official examination period. In addition to an administrative late fee of $500, five (5)marks are deducted from the Final Rank Score. Any student with an In-Progress (IP) status andfails to submit the Final Report again by the first day of the official examination period in thefollowing semester will be deemed to have failed the Capstone Project course. The studentwould have to re-register for the Capstone Project again and pay the full fees.

5 Fees and payment

5.1 Types of fee

5.1.1 Course feeTo accept the offer of a place and thus become a registered student of the course, youmust pay this fee.

5.1.2 Credit exemption fee (for degree programmes only)You have to pay a non-refundable credit exemption fee upon acceptance of thecredit exemption awarded. The credit exemption fee payable is 15% of the course fee percourse exempted.

5.1.3 Transfer of programme fee (for degree programmes only)A non-refundable fee of S$107 (inclusive of 7% GST) is payable for each applicationwhen you apply for programme transfer (see Section 4.5).

5.1.4 Deferment feeA non-refundable fee of S$53.50 (inclusive of 7% GST) is payable for each application fordeferment of your studies (see Section 4.7).

5.1.5 Course choice amendment feeA non-refundable fee of S$53.50 (inclusive of 7% GST) is payable for each applicationwhen you make changes to your original choices of course registered (see Section 4.2).

5.1.6 Registration re-instatement feeA non-refundable fee of S$107.00 (inclusive of 7% GST) is payable when you appealto UniSIM to re-instate your student registration (see Section 4.9).

Please note that payment made for application/appeal (for transfer of programme, deferment,course choice amendment and re-instatement) does not imply that the application/appeal will beapproved automatically. Approval is at the sole discretion of UniSIM.

5.1.7 Overseas examination fee (for degree programmes only)This is payable in advance if you request to sit for the examination at a recognisedoverseas examination centre (see Section 8.5).

5.1.8 Re-sit examination or re-submission feeYou need to pay this fee when you accept the offer of a re-sit examination or a re-submission (see Section 8.4). We will inform you of the fee amount when we give you there-sit or re-submission offer.

5.1.9 Late fee penaltyStudents who do not meet fee payment deadlines will incur a late fee penalty of 5% onthe outstanding fee payable. The penalty applies to non-payment as well as partialpayment of the fee. Acceptance of late fee payment is at the sole discretion of theUniversity. Appeals for late fee payments to be accepted will not be entertained.

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5.1.10 Course fee subsidy from Ministry of Education (MOE)Students are required to pay all course fees by the stipulated deadline after receivingcourse offer letter to enjoy the fee subsidy. Students who fail to make payment of allcourse fees by the stipulated deadline are deemed to have missed the opportunity toclaim subsidy for their registered course(s). As such, students will be charged the fullcourse fee for the semester.

5.2 Fee amounts

UniSIM reserves the right to revise fees and all other charges at any time without notice.

5.3 How to pay your fees

Whenever you are asked to pay fees you will be given a date by which to do so. Fees must bepaid promptly.

5.3.1 Payment by cheque or cashEach course offer letter will state when and how fees can be paid. All cheques should bemade payable to the "SIM University".

5.3.2 Payment by credit cardUniSIM accepts payment of fees by credit card. If you want to pay in this manner, youmust make the payment personally at UniSIM.

Cash and credit card payments can be made at:SIM University461 Clementi RoadSingapore 599491

Office HoursMonday to Friday: 8.30am 7.30pm

Saturday: 9.00am 1.00pm

Cheques can be sent to:SIM University

Administration Office535A Clementi RoadSingapore 599490

5.3.3 Responsibility for fee paymentEven if a sponsor has undertaken to pay your fee, you remain ultimately responsibleto UniSIM for any amount not paid.

5.3.4 Receipts

Receipts will be issued for all payments made.

5.4 Refunds

It is the general policy of UniSIM not to refund fees. However, UniSIM will consider apartial transfer of course fees to the next semester/partial refund on exceptional circumstancessuch as serious illness of a student or serious illness or death of a student's spouse or dependantleading to a deferral of studies or a withdrawal of studies. Satisfactory documentary evidence isrequired with any application for a refund or transfer of course fees. Refunds would only be given

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if you have paid your fee in full. You must follow the deferment/withdrawal procedure explained inSection 4.

5.5 Home kits and other loans

If you register for a course that has a home kit or UniSIM lent you equipment/materials or books,

you are bound by the conditions of the loans as set out by UniSIM. In particular, you must returnthe kits and other equipment or books when asked by UniSIM or meet the full cost of replacement.You are responsible for returning the loan items in good condition to UniSIM. UniSIM will chargeyou for any durable item of significant value that you fail to return or return in such a condition thatis unfit to be used again. Unfulfilled kit liabilities and charges are regarded as debts to UniSIM.

Prompt and complete return of kits and other equipment or books is important. If not returned ontime, it may deny other students the chance to take the course in the next semester.

5.6 Debts to the University

Debts may include unreturned home kits, equipment on loan, set books on loan and otherloan items from UniSIM. If you owe UniSIM any course fees, kit charges or other debts, youcannot qualify for course credit or any other award. If necessary, legal proceedings may be set inmotion for the recovery of the debt.

UniSIM also reserves the right to withhold course results, academic references, transcripts andcertificates; not to offer further registrations; impose a late fee penalty of 5% on the outstandingamount and, possibly, cancel registration if you do not pa

Documents

u Nisim Student Handbook