1

_________________________________________________________________________

UCD School of Information & Library Studies (SILS)

August 2012 Newsletter _________________________________________________________________________ Internships at the James Joyce Centre

This spring four students applied for, and were granted, internships at the James Joyce Centre, located at 35 North Great George’s Street, Dublin (www.jamesjoyce.ie). The students, Andrew Browne, Aengus Cooke, Peter Dowie and Gary Lambert, created a digital exhibit for the Centre that focused on the theme of Joyce’s first novel, Dubliners, and the restoration of the house in which the Centre is located. The digital exhibit includes text, images and commentaries. Students presented their digital exhibit to the members of the Board of Directors at the Centre and to SILS staff.

The students also catalogued over 500 items housed at the Centre, and created weekly

blogs, reflecting on their experiences each week, and the value of those experiences. At the Centre, the students were mentored by Deirdre Ellis-King, Chair of the James Joyce Board of Directors, and assisted by Centre Manager, Mark Traynor, and staff member James Quin. Diane Sonnenwald was the SILS academic staff member who facilitated the internship.

Diane Sonnenwald, Gary Lambert, Andrew

Browne, Aengus Cooke, Peter Dowie & Deirdre Ellis-King after the students’

presentation at the James Joyce Centre.

SILS staff, Norman Su, Kalpana Shankar and JudithWusteman, looking at some of the Centre’s materials catalogued by the students.

When reflecting on their internship students commented:

I really enjoyed the internship and found it a worthwhile experience. It was great to get a chance to apply the practical aspects of theoretical library concepts I learned in my lectures. I would recommend it to other SILS students.

2

Cataloguing the James Joyce Centre library's unique and rare collection of books and designing and creating a digital museum exhibit were great experiences. I am glad I got this opportunity.

Deirdre Ellis-King observed:

All of the students took a very professional attitude to the internship. Their attitude to carrying out the many varied tasks involved was excellent and their behaviour and courtesy to all within the Centre was exemplary.

Please contact the SILS office at sils@ucd.ie if your organization has an internship or project opportunity for SILS students. Staff Activities & Accomplishments

Crystal Fulton presented a paper at the ALISE (Association for Library and Information Science Education) Conference. The paper, “Learning to teach: Doctoral students’ use of problem-based learning to facilitate small group sessions” reported on Crystal’s doctoral education project supported through her UCD President’s Teaching Award. Crystal also served as a PhD viva external

examiner at Robert Gordon University in Scotland. In July she attended the Microsoft Faculty Summit, representing SILS and our social computing educational courses. Crystal is also serving on the ASIS&T ProQuest Dissertation Award Jury. Lee Komito was invited to attend the Experts’ Workshop on Measuring the Impact of eInclusion Actors, held by the European Commission Joint Research Centre Institute for Prospective Technological Studies. The purpose of the workshop was to provide advice regarding the design of the EU project: Measuring the impact of eInclusion actors on Digital Literacy, Skills and Inclusion goals of the Digital Agenda (MIREIA). Lee had two book chapters recently published. “E-Governance: New technologies, local government and civic participation” appeared in Irish Governance in Crisis, edited by N. Hardiman. “Migration, community and social media”, co-authored with Jessica Bates, appeared in Transationalism in the Global City, edited by Boucher, Grindsted and Vicente. Lee is also now the Irish delegate for the EU Cost Network focusing on the dynamics of virtual work.

Kalpana Shankar recently published a journal paper titled “Privacy, independence and relationships: Older adults’ perceptions of home-based ubiquitous technologies” in Ageing International, 36(2), pp. 232-252. Co-authors on this paper are Lorenzen-Huber, Boutain, Camp and Connelly. Her conference paper, “Finding the Older User in Home-Based Computing Studies”, co-authored with Huber, Camp, Caine and Connelly, was presented at

the International Symposium of Automation and Robotics in Construction (ISG*ISARC 2012). Kalpana also presented a poster at the iConference 2012. The poster highlighted her study funded by the HW Wilson Foundation and was titled “Self-archiving and collaboration in Science 2.0: An exploratory study.” Her article, “Confronting Institutional and Structural Inequities in Computing and Academia”, was published in the ACM-W Newsletter, summer 2012 issue, and her book

3

review on “Science on the Internet” was published in the journal, The Information Society, 28(3), pages 197-199.

Kalpana recently made several presentations. She talked about “Cross-Generational Differences in Attitudes towards Life Tracking” to the Quantified Self Dublin meet-up group, and gave a workshop “Choosing Software for Qualitative Data Analysis” at the Centre for Support and Training in Analysis and Research (CSTAR) in the UCD School of Public Health.

Kalpana’s paper, “How In-Home Technologies Mediate Caregiving Relationships in Later Life”, co-authored with Lesa Huber, Kelly E. Caine, Katherine H. Connelly, L. Jean Camp, Beth Ann Walker, and Lisa Borerro has been accepted for publication in the International Journal of Human-Computer Interaction. In addition, her paper, “Constructing Caregiving: Values and Design in Home-Based Ubiquitous Computing”, co-authored with L. Jean Camp, Kelly Caine, Kay Connelly, Lesa Huber, has been accepted for presentation at the Society for the Social Studies of Science (4S) Conference. Kalpana is also serving on the programme committee for the Social Informatics 2012 conference.

Diane H. Sonnenwald gave an invited keynote talk at the workshop, “Social science and digital research: Interdisciplinary insights”, held at the Oxford Internet Institute, Oxford University this past spring. She was also invited to the University of Wolverhampton and ASIS&T Doctoral Colloquium on Using Quantitative Research Methods, and at the LIDA conference and the ASIS&T 75TH Anniversary European Workshop, both held at the University of Zadar, Croatia. At the workshop Diane gave an invited talk discussing her career and career possibilities in our discipline. In her role as President of ASIS&T she has been regularly publishing articles in the bi-monthly ASIS&T Bulletin (www.asist.org/bulletin.html). Diane was also quoted in an article in the Italian magazine, Impendoitori (Entreprenuers) discussing the intelligence of things.

This spring Diane also served on the UCD committee that examined and revised the UCD Accreditation of Prior and Experiential Learning Policy Committee, the Library Association Ireland’s Professional Standards Committee and the University Committee for Academic Appointments, Tenure and Promotions. Diane is also serving on the programme committees for the CoLIS 2013, ASIS&T European Workshop 2013, and IIiX 2012 conferences, and as the external reviewer for a PhD dissertation at Curtin University, Australia. Maria Souden recently gave two invited presentations this spring. “Professional Development

2.0: Establishing an online presence in support of your current practice and future career” was presented at the LAI CILIP Ireland Annual Joint conference, and “Public Library Community Engagement: What Difference Does it Make?” was presented at the Dublin City Public Libraries librarian assembly. She was also awarded two UCD Seed Funding Programme Grants for the projects “Rethinking Information Use in Chronic Illness Care: Reflecting and

Supporting Patient Experience and Provider Management Work” and “Designing an Electronic Population Health Information Technology Using Contextual Inquiry.” Both projects will examine how information is used and exchanged between patients and healthcare providers in the context of outpatient chronic illness care in order to inform the design and deployment of electronic health records. Congratulations! Norman Su has published a paper, “Routineness of rhythms: Measuring rhythms of media interaction”, in the journal, Human Computer Interaction. Co-authors are O. Brdiczka and B. Begole

4

(http://www.tandfonline.com/doi/abs/10.1080/07370024.2012.697026). Norman also served as the student volunteer co-chair with Alex Thayer (University of Washington) for the ACM CSCW 2012 Conference. He is currently the proceedings chair for the ACM Group 2012 conference which will be held in October 2012.

Judith Wusteman published a paper, “OJAX++: Demonstrating the next generation of virutal research environments”, in the journal Electronic Library, voulme 30, number 1, pages 134-145. Her co-author is David Jeffery, a former SILS student. Judith also published the paper, "Evaluating the Case for a Virtual Research Environment for Researchers of Irish Composition," in the journal, Music Reference Services Quarterly, volume 15, number 2, pages 61-87. Her

co-author is Tricia Lyons, a former SILS student. Judith is also serving on the programme committee for the iConference 2013.

New Innovation Laboratory @ SILS Have you ever wished for a place at work that could help spark and facilitate

your creativity? That could help you and your colleagues brainstorm new ideas? Such a place has now been established at SILS.

The hallway between SILS and the UCD Library which was previously used for storage has been transformed into an Innovation Lab. Colours used in the Lab are different from colours typically used in university offices and in homes. Thus the colours provide a unique atmosphere, which is further enhanced by large whiteboards that line the walls, indirect lighting, and flexible furniture.

All UCD staff and SILS Alumni Association members are invited to use the Innovation Lab; just contact the SILS office to reserve the lab. SILS Students Shine!

Four SILS master’s students presented papers at the 4th International Qualitative and Quantitative Methods in Libraries 2012 Conference held in Limerick, Ireland May 22-25. Andrew Browne presented a paper titled “Managing the move to the new building at NUI Maynooth's John Paul II Library with a focus on digital technology and e-learning issues”. Anna Cooper, Claire Naughton and Cecilia West presented a paper, titled “A case study of management challenges arising from the restructuring process in Kildare County Council Library and Arts Services (KLAS)”. These papers were based on coursework from Dr. Maria Souden's Management for Information Professionals course.

5

Adam Girard, SILS PhD student, has received the De Gruyter Saur IFLA Research Paper Award 2012 for his paper, “e-Books are not books: the challenges and chances in the new media context”. The jury unanimously agreed on their selection, commenting:

Girard's paper is clearly on topic and provides a well-researched and thoughtful overview. By classifying e-books not as books but as new media, it opens up new ways of thinking for librarians, publishers and other stakeholders, in providing access to e-books in the near future.

Joanna Dziedzic, a MLIS student, was awarded a ProQuest Student Trainer Scholarship.

Joanna travelled to ProQuest’s headquarters in Ann Arbor, MI, USA this summer to train on Dialog databases. She will return to SILS this autumn and share her training with other students. Joanna commented: "The internship is a big challenge, but it is also an exciting adventure to work with, learn from and be trained by professional ProQuest trainers. It is also an excellent opportunity to meet other LIS students from all over the world with whom I can exchange and share experiences. I am very grateful and excited about this award."

MLIS students, Amye Quigley, Karen Skelly and Róisín Tangney, who graduated in December 2011 published an article about their MLIS Capstone Project in the March 2012 issue of An Leabharlann. The article “Boards.ie: The (De)Evolution of a Virtual community” examines the leading online Irish discussion forum. You can see the article at: http://www.ucd.ie/t4cms/Mar_12_Leabharlann_21_1.pdf. Other students who participated in this project are Missy Cahill, Paula MacSweeney, Ceire Murphy, Eva Eyan and Kelly Tiernan. The project was supervised by Norman Su.

Karen Skelly, Eimear Blee, Professor Diane H. Sonnenwald, and Professor Emeritus Michael Casey at the UCD Awards Ceremony

At the UCD Awards Ceremony held this past spring, SILS students received a variety of

awards. Eimear Blee (MLIS) and Aileen Gallagher (Grad Dip LIS) received Wilson Foundation Medals for earning the overall highest grade point averages in the Master’s of Library and Information Studies and Graduate Diploma in Information and Library Studies.

Karen Skelly (MLIS) received the John Dean Medal which is awarded to the graduate student over the age of 35 each year with the best academic grade point average. The medal honours Professor John Dean who was Head of the School at SILS for many years.

Amanda King (MLIS) was the recipient of the Public Libraries Research Programme (PRLP) Medal. The medal is funded by the PLRP, the Department of the Environment, Heritage and Local Government and Library Authorities, and the Library Council, An

6

Chomhairle Leabharlanna. The medal promotes research of relevance to public libraries and to recognise the research achievements of those undertaking Masters programmes at SILS.

Samm Coade (BA, major in Information Studies) was the second recipient of the Michael Casey Medal. This medal recognises the undergraduate student who achieved the highest final year grade point average in any undergraduate degree offered by SILS. The medal was funded through the generosity of Michael Casey, Professor Emeritus.

Well done all! Microsoft donates Mobile Phones to SILS

This year students taking module IS20110: Social Computing & Media will have the opportunity to build their mobile phone applications with phones provided by Microsoft. Microsoft has donated 5 of its Nokia Lumia smart phones to the class, as well as a phone for instructor use in assisting students. The phones will utilize Windows Phone 8 software.

Assessment for IS20110 involves production of a mobile phone application. In the past, the

class has used Android and iPhone software to produce their applications. The Microsoft phones offer a third option for students to learn about mobile application development.

Social Computing & Media is offered in Semester 2, and will be taught by Crystal Fulton.

Students should take note that the code for this module has changed this year from IS20090 to IS20110. Our thanks to Microsoft and Michael Meagher for this donation.

New course in Web Data Analytics, Spring 2013 Have you wondered how websites, such

as Amazon and Google, decide which products and services to show each of us? Have you wondered how your organization might benefit from understanding how people use your website? Have you wondered how researchers can synthesize large amounts of data to make new discoveries? Answers can be found in the growing area of data analytics.

Digital communication and interaction leave behind a variety of traces -- including likes,

ratings, friend and follower relationships, comments, web log files, links, and more. Such digital traces are increasingly important for both for-profit and non-profit organizations and scholarly research. Often labelled as data analytics or web analytics, the use of such data provides insights exceedingly useful in marketing, outreach, political and social analysis, web site optimization, web design and more. Through lecture, discussion and lab exercises, students in this course will become familiarized with contemporary techniques and services for data analytics, such as web traffic analysis tools, social network analysis, social media harvesting and more. Through labs, group and individual projects the students will gain first-hand experience with the use, assessment and appropriateness of different approaches to web

7

data collection and analysis for different types of organizations and websites. In addition, students will engage with current research and issues related to ‘big data’ access.

The course, called IS30290: Current trends in social computing, will be taught by Eric Cook, a lecturer joining SILS. It is scheduled to be held Mondays, 4:00pm – 6:00pm.

Professionals are welcome to audit or take this course for credit. Please see http://www.ucd.ie/sils/graduatestudents/occasionalstudents/ or contact the SILS office, sils@ucd.ie, for information about auditing or taking this course for credit.

SILS to participate in Springboard

SILS is collaborating with the UCD School of Computer Science and Informatics and the

UCD Careers Office in the 2012/2013 Springboard Programme funded by the Higher Education Authority (HEA). The programme provides opportunities for unemployed individuals in order to re-skill or up-skill in the area of ICT. Individuals who are accepted into the programme will have the opportunity to take a variety of SILS undergraduate and graduate courses focusing on the interplay of people, information, technology and social structures to better prepare them for today’s job opportunities. Eleni Mangina, senior lecturer in Computer Science, who is leading this effort commented:

The qualifications offered through the Springboard courses provide the participants flexibility and they can work with the academic advisors to meet their career plans.

Expert Panellists Provide Feedback to Students

Did you ever wish that while you were studying for a degree you had the opportunity to do a significant project and receive feedback on the project from a panel of experts? Each year SILS students studying for a master’s degree have such an opportunity. Students working in small groups of 4-7 select or propose a significant project, often done in collaboration with organizations and supervised by a SILS academic staff member.

This year projects were done in collaboration with Aer Lingus, UCD Library, Library Association Ireland, SILS, Dublin City Public Library, Rothwell Arts & Heritage Centre, MyExperiment.org and the Diabetes Foundation Ireland. In July students presented their project to a panel of experts who provided valuable feedback on the projects.

Michael Meagher, Shawn Day Collette O’Flaherty, Philip Cohen, Deirdre Ellis-King & Yvonne Cahill & Anne Madden

8

The expert panellists who listened to the students’ presentations in July were: Yvonne Cahill and Declan Kearney (Aer Lingus), Shawn Day (Digital Humanities Observatory), Michael Meagher (Microsoft), Anne Madden (St. Vincent’s Hospital Library), Deirdre Ellis-King (Dublin City Public Library, retired), Philip Cohen (Dublin Institute of Technology Library), Collette O’Flaherty and Carol Maddock (National Library Ireland), Senan Healy (RDS), Eva Hornung (CDVEC), Fionnuala Hanrahan (Wexford County Council) and Colm Talbot (RTE). We’d like to thank these individuals and their organizations for sharing their expertise with the students.

Senan Healy, Fionnuala Hanrahan, Carol Maddock, Eva Hornung & Colm Talbot

Recent SILS Alumni Events

This spring SILS hosted two SILS Alumni Association events.

In April Professor Claire McInerney, Associate Professor in the School of Communication and Information at Rutgers University and Visiting Professor at SILS, spoke about “Gatekeepers, Organizers, and Cataloguers: The changing nature of knowledge and what it means for library and information science professionals.”

In May Professor Jennifer Arns from the University of South Carolina gave a presentation titled: “A Penny Earned: Making the Case for Public Library Investment Using the Results of Recent Research and Meta-analysis.” The talk was held at the Dublin City Public Library on Pearse Street. Her talk reported on a federally funded national research project that provides data showing an economic return of $5.00 to $6.00 for every $1.00 spent on public library funding.

All alumni and friends of SILS are invited to participate in the Alumni Association. To join, please sign up at www.ucd.ie/sils/alumniandfriends/join/.

New Lecturer Joins SILS

Please join us in welcoming Eric Cook to SILS! Eric recently completed a PhD degree and postdoctoral fellowship at the School of Information, University of Michigan under the direction of Professor Stephanie Teasley. Eric’s research focuses on how technology influences practices of individuals, groups and communities engaged in creative, expressive and artistic activities. He has a particular focus on personal and non-

9

commercial contexts, such as everyday media production, cultural participation and vernacular creativity. Prior to completing his PhD, Eric worked as a web developer and online community manager. During the 2012/2013 academic year Eric will be teaching IS10010: Introduction to Information and Social Computing, IS20030: Information & Collaboration in Organizations, and IS30290: Current Trends in Social Computing (see above). Eric recently gave a talk, titled "Personal Digital Photography and the Implications of Selective Positive Representation" at the Personal Digital Archiving 2012 conference. Commenting on his arrival at SILS, Eric said:

I am excited to join the faculty at SILS and look forward to meeting both current students and alumni. I look forward to contributing both to the ongoing development of SILS' curriculum and the training of the next generation of information professionals.

New Administrative Staff Join SILS

Tori Ellenberger joined SILS in March, 2012 and is excited to be working in the university setting. She graduated from Baldwin-Wallace College with a BS in Psychology and then went on obtain an MA in International Communications at the University of Denver. Since moving to Ireland, she has developed marketing and online promotional materials as well as international study abroad programmes. Previously, Tori worked as an international relocation consultant with multinational companies such as eBay. She also

worked with Ethicsgame.com, a provider of online ethics education, as an online instructor and project manager. Tori enjoys travelling, reading, music, dance and experiencing life abroad and looks forward to her time at SILS.

While at SILS Tori will be working part-time and developing school brochures, social media, and web pages, as well as assisting in recruiting events and other activities.

Mairéad Magee joined SILS as School Manager earlier this year, during Claire Nolan’s maternity leave. She is responsible for coordinating all aspects of School administration including support to School staff and students, and liaising with other units within the University. Before joining SILS, Mairéad worked in various other parts of UCD, most recently in Administrative Services with special responsibility for the College of Human Sciences. Mairéad graduated from UCD with a BA, where she later completed a full time post graduate diploma in Computer Science. Adjunct Professorial Appointment

We are very pleased that Deirdre Ellis-King has joined SILS as an Adjunct Professor. This is a five-year honorary appointment. From 1985 to 2010 Deirdre held the post of Dublin City Librarian. She served four terms as President of the Library Association of Ireland (1992, 1993, 2007, 2008), and also served on the Board of An Chomhairle Leabharlanna (The Library Council) for four consecutive terms (1990- 2010).

10

Regarding her appointment Deirdre states: I am proud to be a member of a profession which I believe, having regard to its remit to manage and disseminate knowledge, that most powerful of currencies, to be one of the most powerful in the world. That power carries responsibility, not least in ensuring that future professionals are educated to the highest possible level. The UCD School of Information and Library Studies has been to the forefront in advancing professional education consistent with national and international best practice for many years. That advance has occurred in a collaborative process with library practitioners in Ireland. I am proud to be one of them.

It is a great honour to have been appointed as Adjunct Professor at UCD. I look forward to being involved with SILS in contributing further to the evolution of professional development in Irish librarianship.

In Memory of Professor John Dean

SILS was saddened to hear of the death of Professor John Dean on 18 June, 2012. Professor Dean served as Head of School from 1977 until 1989, during which time he made significant contributions to SILS’ development and curriculum. He retired in 1989 but continued to teach and mentor students until 2005. An internationally acclaimed scholar and activist, Dean’s work spanned the globe, and was influential in many countries including Ghana, Sudan, UK, US, Nigeria, Australia, Papua New Guinea, and the Philippines. Each year the John Dean Medal is awarded to a postgraduate student over the age of 35 with the best academic grade point average. Recently the Mary Burke Scholarship Fund at SILS was renamed the John Dean and Mary Burke Scholarship Fund.

John & Deirdre Ellis-King in 2008 We will all miss John and offer our condolences to his family.

SILS Undergraduate Summer School Have you ever wondered what

studying at a university is like? Secondary school students had the opportunity to learn about and experience studying at SILS this past June at the SILS Undergraduate Summer School.

UCD Summer Schools are coordinated by the Student Recruitment

staff in the UCD Registry Office. Staff and students at SILS provided a full day of engaging activities for the students. Crystal Fulton and Diane Sonnenwald gave an overview of information and social computing classes and careers. Aoife Casey, a SILS undergraduate student, discussed what she liked most about studying at SILS and answered students’ questions. Lee Komito discussed Facebook, privacy and friendship with the students. Maria

11

Souden led the students in a hands-on design exercise. Hannah Gleave, SILS PhD student, and Crystal Fulton led the students in creating their own “how-to” video. Memo of Understanding & Student Exchanges with NTNU

Opportunities to study in a different country and to learn alongside classmates from different countries enrich students’ learning, increase understanding between

cultures, and establish helpful connections that can enhance an individual’s professional career.

We are pleased to announce that SILS and UCD have signed a memorandum of understanding and student exchange agreement with the Graduate Institute of Library & Information Studies at the National Taiwan Normal University (NTNU) in Taipei. The exchange agreement will allow up to two SILS students per year to spend a semester studying at NTNU, and two students from the Graduate Institute to come to SILS. SILS is also exploring a dual PhD agreement with the Graduate Institute of Library & Information Studies. We look forward to continuing collaboration with the Graduate Institute and NTNU.

The MOU and exchange agreements are part of the increasing international interest in SILS. For this coming academic year students from 12 countries outside the EU and from 5 EU countries applied to taught master programmes in SILS and have indicated they plan to begin studying with us in September. As this newsletter goes to press, registration to SILS first year undergraduate courses is showing approximately a 20% increase over last year.

A very warm welcome to all students! Thank you!

As I conclude my 3-year appointment as Head of School at SILS, I’d like to thank everyone who has worked with me over the past three years, including academic and administrative colleagues both in SILS and across UCD, undergraduate and graduate students, SILS alumni, information professionals across Ireland and beyond, and colleagues at other universities. I’ve appreciated your cooperation, flexibility, support and good humour. You helped in charting a course through a changing landscape that presented new challenges, and together we transformed challenges into new opportunities. Best wishes to Lee Komito as he takes on the role of Head of School.

Again, my thanks to everyone for your generosity and good will. May the road rise up to

meet you!

Diane H. Sonnenwald