UCS 3.0 Update

Gavin Neal

What is UCS? Unified Communications application

for iPECS

Choice of collaboration features including:

Presence

Instant Messaging

Application sharing

Voice and Video communications

Intuitive client user interface for productivity

improvement

Up to 2,000 concurrent client access and 6,000

registration

Simple and easy to maintain application server

Market Trend

Drivers behind UC growth Reduce costs

Video conferencing

CEBP(Communication Enabled Business Process)

Reduce time

Collaboration tools

Presence & click to connect

Enable mobile workers

Mobile Extension

Trends behind UC market growth Virtual workforce

Consumerization of IT

Video-enabled communication

Hosted solutions competition

Improve your customer’s productivity

Users can be more productive by utilizing a combination of communication tools

Presence allows you to see your colleagues availability status saving you time by eliminating unsuccessful call attempts

Provision of secure internal Instant Messaging (IM)

Easy provision for remote, home and temporary workers

Remote collaboration is just a couple of clicks away

Powerful collaboration tool

6 party video conference

Intuitive conference management

Multi party live call recording

Business purpose Instant

Messaging

Central schedule management,

Outlook scheduler synchronization

Import / export with ACT,

GoldMine, Outlook & Excel

Quick n easy application sharing

Telephony integration via IP

Bridge

Main window view

User information field - My client presence w/ picture ID - Message waiting status - Station number & greeting - Today’s schedule

Main operation field - Dynamic DB search : Shared/Private or LDAP - Real time user presence status : Client/Phone/Cam status : Interactive pop up menu : Group/Ungroup - Selected user information : Picture ID : Direct access icons Quick telephony bar

- Pop up keypad - Dial by name - Make/Take a call

Multiple function tab - Presence tab - Conventional keypad tab - My activity log tab - Live call information tab

Main menu bar - Setting, Log on/off - Feature list etc.

Presence tab User & Presence group management

Add new user & group

Drag & drop group user management

Dynamic DB search by name

Shared DB

Private DB

LDAP search

User, Phone & Web cam presence

User ID and Greeting display

Display type filtering and sort

Online users only, Shared users only

etc.

Phone tab

Desktop phone LCD display

Dial pad

Fixed feature keys

Speaker & Microphone volume

control

Speaker & Hold button

Log history tab Log view filter

All, Call, IM, Sharing, Video etc.

Key word search

Event icons per service

information

Called/Calling party name

Date & Time stamps

Interactive feature pop up menu

Depend on type of the selected

party

User can save called # in private

directory

Call tab

On going call pop up tab

Feature icons

Transfer, Add callers, IM, Video,

File send etc.

On going call status display

Connection status display

Connection management option

pop up

Call mute

Call recording

On going call recording

Multi party conference Instant multi party conference call initiation up to max. capacity of 32 party*

Simple way to manage conference call

Select called parties by “Ctrl+Click” from Presence & Right mouse click or

Select “Start Group Call” from main menu & Select called party

Individual call connection management from Call tab

Extra party invitation via ADD USER icon from Call tab

Call recording in local PC

*MCIM is required for 32 party conference, otherwise default 3 party conference is supported

Conference room Meet me conference for internal and external party*

Conference room management (MCIM Required)

Create and Delete (Vacant) rooms

Email invitation

Room status display

Vacant / Created / In use

Current/Joined member display in

call tab

Client user can click to join with

access code

Vacant Room

Created Room

Room in use

*Pre-assigned CO line required for external callers

Instant messaging Business purpose instant messaging

Company’s own server based communication

Feature icons & Pop up for further collaboration

tools

Call, File send, Web push, Video & Others

Messaging text encryption : AES

Automatic IM log saving*

Log with time stamp, from, to & text

Peer to peer & Multi party messaging

(Ad-Hoc / Chat Room)

Picture ID and interactive feature pop up

window

Sound and Text IM log in notification

Video conferencing

Simultaneous 6 party desktop

video conference*

Feature link from any possible

window

Multi party selection from

Presence

Web cam status from Presence

window

Resizable video frame

*MCIM required

3.0 Major Updates iPECS UCS 3.0 enhances convenience of user experience on video

communication, Outlook synchronization, call presence and click to call feature. UCS 3.0 adds the UCS mobile client for Android OS for the easier mobile access in UC environment and other useful features.

PRESENCE • Auto presence update via schedule • Mobile presence • Presence based routing

VIDEO QUALITY • VGA to 4CIF • ffMpeg support

OUTLOOK SYNCH. • Contact & schedule synchronization • Dial from Contacts • Click to call

MOBILE CLIENT • Mobile client for Android • IM, call, video, SMS, logs, etc.

Video quality Codec and resolution upgrade

• Adopting FFmpeg (Fast Forward Mpeg) codec

Better video quality from FFmpec codec

(Open source codec support many kinds of video devices). • Video resolution changed from VGA to 4CIF

Resolution upgraded from 640 X 480 to 704 X 576

Presence Enhancements

iPECS UCS 3.0 new presence features Automatic presence updated following to Appointment

IM presence status can be automatically changed based on the user’s schedule

• Users can set the presence during the specific time period of the appointment or set the default setting in Busy or Out of Office

• Status: Busy, Away, In a meeting, Out of office

• Users can set the presence after the appointment expires

Presence registration on imported/synchronized schedule from Outlook

User directly input presence status

Set the action for automatic My Presence

change for this appointment. UCS Client will

change and return My Presence as the status

selected from the My Presence for an

Appointment and My Presence After Expired

drop-down list.

Presence – based call routing iPECS UCS 3.0 adds presence based-routing

when user activates any type of Presence(busy, lunch, away), pre-defined call routing based on the Presence is applied.

When IM Presence

is Offline, all incoming calls are

routed to the cellular phone When IM Presence is

“Out of Office”, incoming calls from

selected user or number are routed to

the cellular phone

Outlook synchronisation

iPECS UCS 3.0 synchronizes Microsoft Outlook schedules and contacts, and dialing from the Outlook contacts is supported.

Export Contacts/Schedule

from Outlook

Synchronization from Outlook contacts/schedule to UCS

Import Contacts from Outlook

Synch. Outlook to UCS only

Outlook synchronisation Dialing from Outlook Contacts

iPECS UCS Client can easily dial phone number on Outlook contact

To dial contact’s phone numbers:

Open the contact of MS Outlook, right click of the mouse for menu and select Call Contact.

New Call screen with the contact’s phone number on it.

NOTE: The TSP(Telephony Service Provider) for UCS Client should be installed. Start Call will be successful only if UCS Client is running.

Click to dial from Web Click to call from web site

UCS Client users can easily capture telephone numbers on web site and dial it.

To capture dialing numbers:

Select by dragging telephone numbers at a web page on internet browser.

Selected numbers appear automatically in UCS phone number list box and call assistance bar

NOTE: On most desktop applications as well as internet browser, capturing numbers is available.

>Single server solution • All in one feature modules in UCS Server application

• No significant CAPEX to start with

• Common information duplication to iPECS Call Server

• Single Server for Networked sites, TNET sites, CM, LIK etc.

>Single point of management . Server management via remote web manager

UCS Server

Call Server

UCS Client

UCS Server Manager

Feature Modules -IM -Presence -Video Conference -Directory -ICR -DB Management -Diagnosis

Status Monitoring

iPECS UCS 3.0

Single Licensing Scheme >Easy to start from small scale

. No server license required

>Concurrent log in user base licensing, for Client

. License managed by MFIM

>First 90 days full feature trial

. Activated by MFIM

>No additional S/W required except server OS

UCS Server

Call Server (MFIM)

UCS Client

License Check

Client log in

iPECS UCS 3.0

Mobile Client

iPECS-ucs 3.0 Mobile client for android

Main screen

Status Bar Notification

Title Bar Title text

Main Menu (5 Tap Menu) Presence

Phone

IM list

Logs

Settings

Status Bar

Title Bar

Main Menu

Main Menu Workspace

Presence • IM Presence :

This shows presence status of UCS Client

User can change its own presence status

• Phone Presence :

User’s registered phone status is displayed.

User can change phone presence

(Idle/DND/CFWD)

but can’t change to Busy manually.

• Video Presence :

Status of Webcam attached to PC

or mobile phone with cameras

is displayed.

IM Presence

Phone Presence

Video Presence

Real-time search box

Advanced search button

Group name

User name

Today’s message

My IM presence status

My Phone presence status

Phone Basic idle screen

Dialing Number Area Auto Search Result List (with Name & Number)

Dial pad (0 ~ 9, *, #)

Function Buttons • Show/Hide Dial pad • Make a Call • Delete Dialing Number - Short Press: One by One - Long Press: All at once

My Phone Presence Status Icons

Unavailable

Idle

DND

Call Forward

Busy

Option Menu • Simple Mode • Phone Mode • SMS • Group Call • Conference Room

To change Phone Presence status: 1. Press the Settings Tab. 2. Press Phone Presence item. 3. Change DND or Call Forward Status.

› Option menu & phone presence

Video Call UCS Mobile client support real-time video call using a camera and application

over an IP network

Video call specification

Supported Video Codec

Codec : H.263

Resolution : QCIF(176 X 144),

CIF(352 X 288)

One touch connection

Instant Messaging (IM)

Other’s Message display

Information display

Other’s picture

Other’s name

My Message display

Overview

Exchange text message at real time between online users.

Mobile client support two types of instant messaging method

P2P: Two user exchange message each other

Ad-hoc: During P2P messaging, invite new users and a user can chat with more than one user

IM List Tab

iPECS UCS 3.0

Live Demonstration

&

Questions ?