UCSF School of Medicine, Office of the Dean, Information
Services Unit Communications with Drupal John Kealy 4/19/2011
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Why have a website? Get Out Your Message Reach a Global
Audience Update any time Promote Your Services Improve Customer
Service Gather Information and Generate Leads
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What is Drupal? A Web Content Management System
www.whitehouse.govwww.whitehouse.gov
www.theonion.comwww.theonion.com www.ucsf.eduwww.ucsf.edu Powerful
and Flexible Thousands of modules for use Can support almost any
kind of site Its Open Source Software
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UCS F Scho ol of Medi cine, Office of the Dean, Infor matio n
Servi ces Unit
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8 Why do I care? Extensively used at UCSF Main UCSF website
School of Medicine, School of Dentistry, etc. Very flexible and
extensible Blogs, Forums, & Newsletters Podcasting Picture
galleries Support available from ITS
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General Drupal Questions Information Technology Services
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UCSF School of Medicine, Office of the Dean, Information
Services Unit Current State of Drupal Webhosting at UCSF
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Current State of Drupal @ UCSF ITS Hosting is Currently Free
May become a recharge based service All sites are custom builds
Multiple hosting environments Drupal system administrator required
Org IT Staff (Library, Radiology, SOM, & SIS) Contractors (SON
& Medical education) IT recharge (Qb3 & Dentistry)
Information Technology Services
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Costs: Large Custom Site Examples: www.ucsf.eduwww.ucsf.edu
Dentistry.ucsf.edu Pharmacy.ucsf.edu Build Cost: 100 - 300K
Maintenance Costs: Content 1-3+ FTE IT Administration.25 - 1+ FTE
UCSF School of Medicine, Office of the Dean, Information Services
Unit
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Costs: Medium Size Custom Site Examples: its.ucsf.edu
ptrehab.ucsf.edu Qb3.org Build Cost: 50 - 150K Maintenance Costs:
Content 1.5 + FTE IT Administration.25+ FTE UCSF School of
Medicine, Office of the Dean, Information Services Unit
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Costs: Small Size Custom Site Examples: healthpolicy.ucsf.edu
stemcell.ucsf.edu hub.ucsf.edu Build Cost: 10 - 60K Maintenance
Costs: Content.25 + FTE IT Administration.1+ FTE UCSF School of
Medicine, Office of the Dean, Information Services Unit
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Problems with Custom Builds Every Drupal site is a custom build
therefore every site is unique: Time consuming to build Expensive
to build Difficult to support Difficult to train content editors
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Advantages of Central Hosting Less redundant hardware Sharing
of information Some standardization of approach 18
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19 Goals 1.Create a platform that reduces the cost of creating
a Drupal Site at UCSF. 2.Provide a website hosting service that
meets nearly all UCSF needs. 3.Provide that service at the lowest
possible cost to the most UCSF clients SECTION HEADING
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Three Tier Webhosting Custom Site in multisite environment
Currently Exists OpenAcademy Sites Under Construction (Pharmacy)
SaaS Sites Pending Funding 20
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Why Three Tiers? Different needs for different organizations
Departments vs. labs Large complex sites vs. small brochure sites
And some sites are none of the above Cost of hosting rises with
complexity Want to meet all CMS needs with Drupal Path for sites to
change as needs change 21
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The Chevy SaaS Sites
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SaaS Sites: Pros Fast to create Easy to maintain Low cost All
admin support via UCSF IT Sites can move to other Drupal hosting
options 24
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SaaS Sites: Cons Less options Predetermined set of modules
Predetermined set of designs No independent development 25
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SaaS Sites - Audience Small (under 100 page) sites Labs Short
term brochure sites Limited lifespan sites 26
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The Buick OpenAcademy
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openAcademy: Pros Fast to create Academic focus Online Presence
focus Integrated with social media and marketing Better analytics
and analysis of site usage Lower cost than custom site Sites can
move to other Drupal hosting options 28
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openAcademy: Cons Limited set of modules Limited set of designs
More UCSF IT support required Requires more content staff and
analysis to make full use. No independent development 29
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openAcademy- Audience Large (over ~100 pages) sites School
sites Department sites Administrative sites 30
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The Cadillac Custom Site Hosting
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Custom Drupal 7 Multisite: Pros Nearly unlimited set of modules
Nearly unlimited set of designs Full development staging and
production environment Independent custom development 32
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Custom Drupal 7 Multisite: Cons Take significant time to create
High cost to create Costly to maintain High overall cost Nearly all
admin support via UCSF IT Requires dedicated site admin Requires
ongoing QA 33
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Custom Site - Audience Anything that doesnt fit into the
standards Sites with custom views, apps and themes Customers
willing to pay for something special 34