UK Power Networks€¦ · 24 June 2014 UK Power Networks Street Works Forum The Voice of the Networks . 16 The Voice of the Networks Introduction • Procedures and Competency •

UK Power Networks Street Works Forum June 2014

Welcome

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Safety and housekeeping

• No planned fire alarms

• Emergency exits

• Fire assembly points

• Toilets

• Mobile phones

• Data Protection - we record our findings and publish a

report of the proceedings and our follow-up actions

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Today’s Agenda

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10:55 – 11:25 Feedback session

• What you think UK Power Networks does well and areas for improvement?

• How UK Power Networks rates against other utilities?

11:25 – 11:45 Working with Local Authorities

11:45 – 12:05 Our future plans for Street Works

08:45 – 09:30 REGISTRATION AND COFFEE

10:40 – 10:55 COFFEE

12:05 – 12:40 QUESTIONS

12:40 ONWARDS – LUNCH

09:30 – 09:50 Update on actions resulting from our April 2013 Street Works forum

09:50 – 10:00 Health & Safety video

10:00 – 10:40 Engineering elements of electricity work – technical and safety issues of underground electrical work

UK Power Networks

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One of UK’s largest electricity

distribution businesses

Eight million end customers in

London, South East & East of

England

Operates in 52 local authority

areas

Our 3 networks distribute

electricity using more than

160,000km of underground

cables and overhead lines, and

more than 135,600 substations

April 2013 forum outcomes

Chris Perkins – Strategy Manager Street Works

April 2013 Street Works Forum

The last Street Works Forum provided UK Power Networks

with:

A guide to future requirements

An understanding of the

requirements of stakeholders

An opportunity to meet those who

are affected by our works

An opportunity to present the UK

Power Networks’ Street Works vision

Actions from April 2013 Street Works Forum

You said The performance target for resolving reported defects was too long

at 1 month. We did

Tightened up the measure by halving the acceptable duration to 2 weeks and reducing the performance target from 5 to 2.

You said Provide more information on site to say what is going on. We did Introduced a new customer information sign at all our work site saying what we are doing and when we will be finished.

Actions from April 2013 Street Works Forum

You said Can we report on number of days work overrun.

We did

We report the percentage of works completed on time as it reflects all work undertaken.

In the last 12 months with a 16% increase in work volume we have

reduced the number of overrun works from 7% to 2% – 71% improvement

Since our last forum we have:

New London UK Power Networks team to deal with the issues of traveling, responding

and working in Central London

Brought in house the delivery of ground works for faults, connections and small projects in London and the South East

Fully imbedded our integrated Street Works management system

Introduced the use of Electronic Transfer of Noticing system version 6 on 1st April 2014

Provide the CEO and Executive Management with a monthly performance report against

our Best in Class targets

Since our last forum we have:

Tighten up our Best in Class Street Works performance targets and introduced weekly

conference calls and meetings to target improvements

Focused ownership of Street Works failures and cost at local management level

Employed the company ‘SQS’ to support our in house ground works team for

reinstatement

Employed a company on a trail basis to respond quickly and investigate reported

apparatus defects

Pictorial representation of performance

Stay Safe video

Engineering elements of electricity work –

technical and safety issues of underground

electrical work

Paul Fidler – Director of Operations, ENA

Energy

Networks

Association Engineering elements of electricity work ‒ technical and safety issues of underground electrical work Paul Fidler Director of Operations 24 June 2014 UK Power Networks Street Works Forum

The Voice of the Networks

16 The Voice of the Networks

Introduction

• Procedures and Competency

• Existing Structures

• Guidance

• Industry Initiative

• HSE


Competency

The industry Safety Strategy for 2010-2015, Asset Management and Maintenance, was the Overarching Theme for 2012.

HSE Strategy ‘Be Part of the Solution’

"We believe this strategy represents a clear statement of core principles and a sensible approach to health and safety in Great Britain. Whilst the economic climate is difficult and the temptation for some may be to cut corners, HSE, its partners and businesses must resolve to continue to strive to improve health and safety performance. Good health and safety is good business.” Judith Hackett (Chair HSE)

Vision: The UK Electricity Industry will be a world leader in health and safety performance by 2015


• 2012 saw the industry strategy focus upon

Asset Management and Maintenance; this included

some extensive work on cables.

• Cables assumed to be dead, cables in concrete

and excavations around cables.

2012 – Asset Management

Never assume any HV or LV cable is dead unless proved by an approved method.

Follow your company LV fault finding procedures.

ASSET MANAGMENT AND MAINTENACE

REVIEW OF PAST INCIDENTS


A Powering Improvement Asset Management Workshop was held on the 1 April 2014,

hosted by UK Power Networks.

UK Power Networks Workshop


• The focus in 2013 was on Human and Organisational Factors:

Behavioural Safety and Personal Responsibility

• Outcomes for 2013 were that:

“Workers will be more aware of how their behaviour can impact

on health and safety performance and for companies and

trade unions to have worked together to ensure employees are

comfortable and supported in challenging unsafe acts

and conditions”.

Supported by the publication of case studies on the range of

behavioural safety initiatives and programmes in the industry,

the collation of best practice from high-hazard industries and

a high level principles and guidance document.

2013 – Human & Organisational

Factors

ASSET MANAGMENT AND MAINTENACE

REVIEW OF PAST INCIDENTS

HUMAN AND ORGANISATIONAL FACTORS: BEHAVIOURAL SAFETY AND PERSONAL RESPONSIBILITY

SHE REVIEW: CASE STUDIES


Existing Structures

Bob Gallienne was appointed as the new CEO of NJUG on the 1 August 2013.

Vision "To create in partnership with government, authorities and stakeholders, a self-regulated environment which motivates our members to deliver the highest standards of street works at minimum cost and disruption to their customers and to the overall benefit of UK Plc". Bob Gallienne, CEO, NJUG

Key Objectives • To promote best practice among members • To foster the industry’s image in Government and Parliament • To positively influence the development of legislation and regulations affecting the

industry • To provide a forum for discussion on the issues • To produce NJUG policy and act collectively on issues of importance


ENA Street Works Forum

• As a result of NJUG’s new vision, objectives and structure, ENA’s Street Works Forum

work closely with NJUG and continue to provide input into the review of their vision

and objectives.

• ENA manages street works and Traffic Management Act issues while promoting

external awareness of street works issues in support of ENA member companies.

• The Street Works Forum provides a opportunity for all the member companies to

discuss issues relating to legislation on street works activities.

Existing Structures


Utility Strike Avoidance Group

The Utility Strike Avoidance Group (USAG) is a collaborative group of over 60 utilities asset owners, industry groups and contractors that seek to ensure the highest standards of safety and best practice when carrying out work on the vital services for our homes and businesses. In particular it will help those carrying out work avoid disrupting supplies through accidental strikes on utilities in the ground.


Utility Strike Avoidance Group


Utility Strike Avoidance Group Charter


2012 Charter Launch

Transport Minister Norman Baker MP launched the industry-led charter to improve the safety of street works. The Safe Dig Charter has been compiled by the utilities sectors and contractors to ensure the highest standards of safety and best practice when carrying out maintenance work on the vital services for our homes and businesses.

Latest USAG

Members


Institution of Occupational Safety and Health

IOSH fully supports this proactive industry-led initiative and wholeheartedly agrees that risk assessment, planning, safe systems of work and competence are all essential for ensuring that digging and excavating are safe. The latest HSE guidance ‘Avoiding danger from underground services’ highlights the devastating consequences of failing to manage such work properly, with workers being killed or seriously injured from striking live underground cables. These tragedies are preventable and IOSH believes we must act to ensure every worker goes home safely at the end of the working day. The Institution would urge all organisations involved in commissioning or conducting any ground or excavation work to renew their efforts to raise health and safety standards and to sign up to this Charter. We all need to work together to make sure accidental contact with underground services is a tragedy of the past. Jan Chmiel, Chief Executive, Institution of Occupational Safety and Health


We Will:

1. Ensure that all work carried out by us or on our behalf is properly planned and that

those responsible are aware of their responsibilities and how to carry them out.

2. Ensure that all people working on our behalf are assessed to ensure they are competent

and capable of carrying out the task given to them and that at least one person in each work team

is competent in the use of cable detection equipment to its full potential.

3. Ensure that excavations, including those undertaken by anyone excavating on our behalf, are

carried out in accordance with safe systems of work, company or USAG procedures.

4. Ensure that the equipment provided for the detection and avoidance of services is inspected,

calibrated and tested in accordance with the manufacturer’s requirements and that records are

kept, including a daily check to ensure that the equipment continues to operate as expected.

5. Ensure that all those working, including those on our behalf use the correct protective equipment

and are trained in its use.

6. Ensure that relevant latest utility asset drawings are available to people excavating, that our work

is inspected and audited and that failure to achieve the expected standards is recorded.

7. Ensure that where damage to utility assets occur, a suitable and sufficient investigation takes

place, that learning is shared and that action is taken to reduce the risks to those carrying out the

work.

Utility Strike Avoidance Group Charter


• Designed to support existing systems, or

• Provide simple systems for SME’s with

limited in-company H&S support.

• Allow a full self check to take place.

• Corporate responsibility.

Toolkit


USAG Charter Wins Award

Industry Charter wins award recognition The Safe Dig Charter won an award for avoidance of damage to supplies. The Charter was facilitated by Energy Networks Association (ENA) through the Utility Strike Avoidance Group and was recognised at the National Joint Utilities Group (NJUG) Annual Awards in the House of Commons by Transport Minister Norman Baker MP.

Winners of the NJUG ‘Avoiding Damages’ Award 2012, for the

Utility Strikes Avoidance Group Safe Dig Charter


Steering Group

• ENA Chair

Membership: Asset Owners, Contractors, Construction companies,

Service Providers, HSE.

Working Groups

• Membership Scottish Water Chair

• Toolkit Development Northern Gas Networks Chair

• Training & Education Construction Chair

• Data and Reporting Service Provider Chair

• Web site Development Civil Engineering Chair

New USAG Structure


HSE Developments

Revised Guidance document HSG47 ‘Avoiding Underground Services’ This guidance is aimed at all those involved in commissioning, planning, managing and carrying out work on or near underground services. It will also be of use to the owners and operators of such services.

It outlines the potential dangers of working near underground services and gives advice on how to reduce any direct risks to people’s health and safety, as well as the indirect risks arising through damage to services. Best Practice in Avoiding Underground Services (BPAUS) “Safe Digging is Not Enough” toolkit. The Launch of HSG47 and BPAUS industry Best Practice will be on the 24th June which will be supported by Mike Penning MP (Minister for Health and Safety).


Common Ground Alliance (CGA)

The organisation was formed in 2000 in USA with the objective of reducing

damages to all underground utilities. The work of the group builds on the

Common Ground Study in 1999 and the Alliance currently has 2,000

corporate members and 58 sponsors.

• In 2007 CGA launched a national 811 ‘Call Before You Dig’ number and web

site to aid third party excavations.

• A Damage Information Reporting Tool (DIRT) report is issued annually

outlining the number of incidents; the latest report in 2012 lists 230,000

events and identifies the root causes by geographical area.

• CGA issues guidance and videos, and conferences are arranged to share

best practice procedures. A UK conference was held in February 2014 at

the University of Birmingham.

Common Ground Alliance (USA)


Thank You

Any Questions


Paul Fidler

Director of Operations

T: +44 (0) 20 7706 5151

M: +44 (0) 7793 957 256

E: [email protected]

6th Floor, Dean Bradley House,

52 Horseferry Road, London SW1P 2AF

www.energynetworks.org

@EnergyNetworks

LinkedIn

Thank You

mailto:[email protected]

www.energynetworks.org

Feedback session

What you think UK Power Networks

does well?

How UK Power Networks rates against

other utilities?

What are the areas where UK Power

Networks can improve?

Working with Local Authorities

Richard Boissieux – Street Works Manager

UK Power Networks

• Safety and Customer

Service are our top

priorities. These are at the

heart of everything we do.

• Electricity kills - we have

a duty to maintain a safe

and reliable electricity

network for everyone.

Facts behind UK Power Networks’ Street

Works

• Operates in 52 authority

areas

- 43 operate permit schemes

- Two operate lane rental

schemes

• 49% maintenance and faults

• 47% connections work

• 4% network upgrade

• Of all the work undertaken on the highway approximately

30% is on the carriageway or cycleway

Challenges of working across different

Authorities

Consistency of

approach

Parity of works

Permit conditions

Duration

challenges

Multiple

departments within

Authorities

Wide variety of

charges

Operatives

crossing

boundaries

Good practices when working across different

Authorities

UK Power Networks aims to be Best in Class for Street

Works

Measuring performance

Currently across our regions an average 98% of our works are completed on time. 94% for first time reinstatement.

Eton 6

Information to be kept in one place creating a history for

the works.

Combined Authority meetings

Business Transformation

Summary

• Inconsistency between authorities applying the same

permit scheme

• Inconsistency between permits schemes

• UKPN will strive to ensure we give accurate, timely and

regular updates

• UKPN will continue to build and maintain constructive

dialogue with all authorities

• We simply want to undertake our works safely in the

least amount of time, at an efficient cost, with minimum

disruption to the public

Our future plans for Street Works

Chris Perkins – Strategy Manager Street Works


• Use the data we now have on performance to further reduce

overrunning work, the causes of Fixed Penalty Notices and work

durations

• Introduce approved cold lay materials to speed up reinstatement of

small excavations, (poles and frames in the footway) by doing it first

time rather than requiring a revisit (expected improvement in first

time reinstatement = 1.5%)

• Continue to look abroad to see if there are any smart technologies

we can use for electricity work to speed up our work and reduce the

size of excavations. None have been found so far, considered Core

and Vac and Radio Frequency Identification tags.


• Evaluating the introduction of Street Works admin training to

improve quality of notification as we have over 900 people raising

and managing notification.

• Reduce the time between stages of work to shorten work durations

• Working with the UK Power Networks transformation team on

ensuring that work flows take into consideration the requirements of

working on the highway

UKPN Street Works stretch targets 2014

Measure Stretch target

Works duration (Average) days for connections and faults < 4.5

Percentage of work completed on time > 98.5%

Percentage of permits accepted by local authorities > 92%

Number of overdue defects 0

Number of s81 defects overdue (> 2 weeks) 0

Percentage of FPNs (paid) <10%

Percentage of first time reinstatement > 97%

Percentage of street works customer complaints 0%

Percentage of 2 hour safety issues responded to on time 100%

Percentage of Cat A defects <3%

Percentage of reinstatement defects received < 4.75%

Any Questions?

Join us again:

Next Critical Friends Panels this

autumn on emergency planning

Next steps

Before we finish

• Complete your feedback form

• Send us additional thoughts

• Invite a colleague to a session

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Documents

UK Power Networks€¦ · 24 June 2014 UK Power Networks Street Works Forum The Voice of the Networks . 16 The Voice of the Networks Introduction • Procedures and Competency •