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Working Party on Quality Management Self-Inspection and Audits based on GMP and GPG preparing for regulatory Inspections. Prof. Dr Christian Seidl Red Cross Blood Donor Service Baden-Wurttemberg - Hessen (Germany) ULUSLAR ARASI KAN GÜVELİĞİ VE HEMOVİJİLANS KONGRESİ INTERNATIONAL CONGRESS ON BLOOD SAFETY AND HAEMOVIGILANCE November 2nd – 6th , 2019, Turkey EuBIS European Blood Inspection System Co-funded by the EC – GA No. 2006202

ULUSLAR ARASI KAN GÜVELİĞİ VE HEMOVİJİLANS KONGRESİ ...kongre.kanver.org/files/25.pdf · • ISO (International Standards Organisation) ISO 9001 standards ... – Auditor qualification

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Page 1: ULUSLAR ARASI KAN GÜVELİĞİ VE HEMOVİJİLANS KONGRESİ ...kongre.kanver.org/files/25.pdf · • ISO (International Standards Organisation) ISO 9001 standards ... – Auditor qualification

Working Party on Quality Management

Self-Inspection and Audits based on GMP and GPG preparing for regulatory Inspections.

Prof. Dr Christian SeidlRed Cross Blood Donor Service Baden-Wurttemberg - Hessen (Germany)

ULUSLAR ARASI KAN GÜVELİĞİ VE HEMOVİJİLANS KONGRESİINTERNATIONAL CONGRESS ON BLOOD SAFETY AND HAEMOVIGILANCE

November 2nd – 6th , 2019, Turkey

EuBIS European Blood Inspection SystemCo-funded by the EC – GA No. 2006202

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Quality Manual (Site Master File)

General/Operating Procedures (GP / OP)

Standard Operating Procedures (SOP)

Records (RP)

Guidelines on Document Change Control (GP/OP)

Regulations / Laws

Guidelines on Personnel Training (GP/OP)

Manual, EU-Blood-SOP project, www.eubis-europe.eu

Structure of a quality management system

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Regulations / Law - Legal Requirements and Guidelines

• Eudralex, EU-GMP Good Manufacturing Practice• EDQM (European Directorate for the Quality of Medicines & HealthCare)

Good Practice Guidelines for Blood Establishments and Hospital Blood Banks– (GPG)• CoE (Council of Europe) Guide to Preparation, Use and Quality Assurance of Blood

Components

• WHO GMP standards and technical reports• PIC/S (Pharmaceutical Inspection Co-operation Scheme) Guide for

Blood Establishments• ISO (International Standards Organisation) ISO 9001 standards

• National Legal Frame (e.g. Directives, regulations,laws) plus • national guidelines and standards

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Legal Framework – Substances of Human Origin (SoHO)Blood components, tissues and cells

• Designation, authorisation, accreditation or licensing of blood/tissue establishments

• Supervision of SoHO components collection/procurement, testing, processing, storage and distribution

• Quality management systems

• Inspection and control measures

• Traceability

• Notification of Serious Adverse Events and Reactions (SAE/SAR)

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Self-Inspection ( = Audit/Self-Assessment )

Regulatory Inspection - by competent authority (CA)

or ‚other‘ • Accreditation Body • Third Party Manufacturer

Monitore your Quality Management System if it is in-line with the quality policy and legal requirements and standards(preparing for the regulatory inspection or ‚other‘)

Inspection and control measures

Page 6: ULUSLAR ARASI KAN GÜVELİĞİ VE HEMOVİJİLANS KONGRESİ ...kongre.kanver.org/files/25.pdf · • ISO (International Standards Organisation) ISO 9001 standards ... – Auditor qualification

modified with kind permission from DG Sanco, European Commission

Directive 2002/98/ECGood Practice Guideline (GPG)Directive 2016/1214 (EDQM)

Directive 2001/83/EC Good Manufacturing Practice(GMP)

Legal Framework – Blood and Pharma legislationExpected and experienced interactions

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Reference: EuBIS Manual

Self-Inspection – Chapter 5

Regulatory Inspection - Chapter 6

Inspection Guide w/cross references toGMP, GPG, PIC/S and EU directives

Common standards and practices for inspection of blood establishments

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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The EuBIS manual (revise 2018)

Manual content• Common standards and criteria for performing inspections(e.g inspection team, qualification of inspectors, type of inspection, classification of non-compliances (NCs))

• Frame-work documents: - Site-Master-File for blood establishments- Inspection report

EuBIS European Blood Inspection SystemCo-funded by the EC – GA No. 2006202 Inspections of blood establishments

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The EuBIS guide(revise 2018)

Guide content• Quality management criteria following critical process steps

with cross references to• Blood Directives, Directive 2016/1214 -GPG (Good Practice Guideline)• Common standards: GMP, PIC/S, EDQM (CoE) guide

• Inspection criterion description• Example evidence to be given during inspection• Self-Inspection Record / Audit Trail

EuBIS European Blood Inspection SystemCo-funded by the EC – GA No. 2006202 Inspections of blood establishments

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Non- Government Authority (Audit)• ISO (32%) • AABB (US), EFI, JACIE

SIII-Q11-1: Please indicate by whom has your blood establishment been inspected and/or audited:

0

5

10

15

20

25

30

35

40

Competentauthoritiies(inspection)

Governmentalauthorities

(inspection)

Non-Governmental

authorities (audit)

Pharmaceuticalassociation (audit)

YesplannedNo

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Quality area/sector Minor (%) Medium/Major (%)

Self-Inspection / 26,7 46,7Continuous ImprovementsNon-Conformance:

Deviations 39,3 39,3Complains 35,7 39,3Recall 32,1 35,7Corrective and preventive action 35,7 46,4

ISBT - Working Party on Quality Management -Survey on quality management and inspections

Levels for quality improvements in blood transfusion services

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Documentation• SOP system / Change control of documents• Continous training of SOPs (documents)

Personnel and organisation• Quality policy• Organigrams and responsibility of staff • Job descriptions (qualification / re-qualification)

Non-Conformance / Risk-Management• Deviations• Complains• Recall • Corrective and preventice action

Self-Inspection / Continous Improvements

Identified Areas/Activities for improvements (I)ISBT-WP-QM survey/database

Level 1

Level 1

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Level 2 Premises- Donor area, collection area- processing and testing, storage

- (Infrastructure) – Third Developing Countries e.g. electricity

Storage and distribution

Processing and validation

Laboratory testing

Identified Areas/Activities for improvements (II)ISBT-WP-QM survey/database

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Assessment of Areas/Activities for improvements

covering all activities and processes of a BE (Chapter 3 – EuBIS guide)

3.1 Licensing requirements and General Principles QS/QA3.2 Personnel and Organisation

3.3 Premises

3.4 Equipment and Materials

3.10 Traceability and SAE / SAR

3.5 Blood collection, testing and processing

3.5.1 Donor eligibility

3.5.2 Collection of blood and blood components

3.5.4 Processing and validation

3.5.5 Labelling

3.5.6 Release of blood and blood components

3.6 Storage and distribution (Cold chain)

3.7 Contract Management

3.8 Non-Conformance

3.8.1 Deviations

3.5.3 Laboratory testing

3.8.2 Complains

3.8.4 Corrective and preventive actions (CAPA)3.8.3 Recall

3.9 Self-inspection, audits and improvements

3.3.1. Collection 3.3.2 Testing and processing3.3.3. Storage, 3.3.4 Waste disposal

3.11 Information Technology (IT)

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Assessment of Areas/Activities for improvements

EuBIS guide - contentProvides:• Critical control points in processes / procedures

– Example evidence to confirm conformance• Cross references to audit/inspection standards defined by:

– EU Blood Directives, GPG– International: GMP, EDQM (CoE), PIC/S

• Document templates– Self inspection record / audit trail. – Self inspection summary report

www.eubis-europe.eu

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Inspection tool

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Inspection tool

Self-Inspection, audits and improvements

SE 001 – Audit – corrective action plan, follow up

SE 002 – areas covered and timing of the audit programme(audit plan, Audit records, CAPA report, Trend analysis of NC)

SE 004 – Follow-up of non compliances / improvements(root cause analysis, evidence of systemetic failure)

SE 003 – Auditor qualification (training programme, training records)

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Inspection classification

Routine Inspection

System-Inspection Product/process related inspection

Event related inspection

Reference: EuBIS Manual, www.eubis-europe.eu

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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Self-Inspection Plan covering all activities*

• Donor Recriutement• Testing • Processing• Storage • Distribution• Including Staff qualification/requalification, • Equipment, Facilities, • Material and Supply• Subcontractors (Audits)

*Annually – every 12 month or based on risk analysis every 24 month

Inspections of blood establishments

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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Lead Inspector

Trained inspectors

Trainee inspector

Technical expert

Inspection Team - for setting up an inspection

Inspections of blood establishments

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Inspections of blood establishmentsEuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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Before the ispection

During the inspection

After the inspection

Before the inspection

Planning for an inspection

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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Before the ispection

QM shall inform in advance the Department about:

Insp

ectio

n sc

hedu

le

Before the inspection

Reference: EuBIS Manual, www.eubis-europe.eu

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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During the inspection

General system

evaluation

Technical and process

evaluation

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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During the inspection

The inspection process can be divided into two phases:

System related inspection Process/product related inspection

Reference: EuBIS Manual, www.eubis-europe.eu

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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Risk AssessmentRisk identification

Risk analysis

Risk evaluation

Risk ControlRisk reduction

Risk acceptance

Output / Result of the Quality Risk Management Process

Risk ReviewReview events

Risk Managem

ent Tools

Unacceptable

Quality Risk Management Process Co

mm

unic

atio

n

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• An inadequacy in a system or process that is not a failure to comply with standard.

• A NCs in a system or process or there is

insufficient information to classify it as a major

or critical.

• A serious NCs in a process or a written

procedure but does not in its own affect the safety

of the donor or patient.

• Any NCs in a process or a written procedure which directly affects the safety of the donor or patient

Classification of non-compliances (NCs)

Critical NCs Major NCs

Minor NCsObservation*

*Note: several observations can lead to a minor/major NC

EuBIS European Blood Inspection SystemCo-funded by the EC – GA No. 2006202

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Inspection completion After the inspection

Official inspection report

Auditee response to inspection report

QMs response to Auditee

Corrective /preventive actions or measures

Follow up of corrective action

Scheduling new inspection

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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The Structure of Official Inspection Report

• The inspection scope and objectives of the audit.

• Details of the audit plan.

• Identification of the audit criteria against which the audit

was conducted.

• Results (findings, NCs, observations).

• Evaluation of systematic aspects of the QMS.

• Proposals recommended for corrective actions and

timeline for corrective action

• Responses made to these proposals and a follow-up time

frame (if applicable).

• The dates of submission for any corrective actions

• Conclusions

EuBIS, www.eubis-europe.eu

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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• more than 530 institutions from 70 countries (www.eubis-europe.eu)

Free copies as PDF• Eu-Blood-SOP• EuBIS Manual• EuBIS Inspection guide

EuropeAustriaBelgiumBulgariaCyprusDenmarkFinlandFranceGermanyGreeceIslandIrelandItalyLatviaLithuaniaLuxembourgPolandPortugalRomaniaSlovak RepublicSpainUnited Kingdom• England• Scotland

WorldwideAustraliaAbu DhabiAfghanistanAlgeriaAntilles (NL)ArgentinaArmeniaBrazilBosniaCanadaChileChinaCroatiaColumbiaCubaEgyptGoergiaGuatemalaHong KongIndiaIsraelIndonesiaKoreaMontenegroNigeria

JapanMaroccoMexicoMontenegroRep. of MacedoniaPalaestinePakistanPeruPhilippinesQuatarRussiaSwitzerlandSouth AfricaTurkeySri LankaUSA

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5th International EuBIS Seminar and Training Course – Istanbul – October 14 – 17, 2014

EuBIS European Blood Inspection SystemInitiated under the Public Health Programme of the EC Directorate General SANCO - GA No. 2006202

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ISBT Developing Country Award, Seminar and Training, NIHBT, ISBT WP-QM and EuBIS Academy, Hanoi, March 2017

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11th International EuBIS Seminar and Training Course – Florence, Italy 6th – 8th March, 2019

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Soi Saang Phikulsod, Klara Baroti-Toth Mahrukh Getshen Harald SCHENNACHIsabell ARGYROUStala Kioupi Øystein FleslandJoão Carlos Tyll Medical DoctorIrena RazborsekBehrouz MansouriKarim Yarfas Sedigheh Amini Kafi-abad M.D. Constantina PolitisVincenzo De Angelis Helena StrömCebotari Svetlana, Paul COURRIERRichard CharlewoodNova Hippy Hajjout Silvano Wendel

Acknowledgment

Mario MuonNigar Ertugrul Simonetta PupellaGiuliano Grazzini Wayne DimechJerry A. Holmberg

Carlos Alberto GonzalezJulio Martínez ÁlvarezGiovanni GarozzoRuth SylvesterLeslie SOBAGAChristian SeidlMay RaoufDorotea Šarlija Tomislav Vuk Oliver Kürsteiner LocherFarmaki KallistheniStephanie Agoston

Rut Norda ReionalLesley BustJ Thilakavathi Yan QIU Dalal F Al-Sanea Véronique DENEYS André RAPAILLE Faten M MoftahNabajyoti Choudhury Teemu Laakso, Radmila JovanovicJoan Jones Cltilde Estrada Carsolio

RCBDS:Erhard SeifriedMichael SchmidtHalvard Bönig

Survey – ISBT –WP-QM participants

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Erhard Seifried, RCBDS, (Germany)Christian Seidl, RCBDS (Germany) –TrainerKari Aranko, EBA (NL/Finland)Rainer Seitz, PEI (Germany)Wiebke Siegel, RPDA (Germany) - TrainerMargarethe Heiden, PEI (Germany)Dorothea Stahl, PEI (Germany)Helga Marie Huber, PEI (Germany) – TrainerFewzi Teskrat, ANSM (France) – TrainerMark Nightingale, NHSBT (United Kingdom)Paul Strengers (The Netherlands) - TrainerJeroen de Wit, Sanquin (The Netherlands)Lesley Bust (South Africa) - TrainerBoudewijn Hinloopen, (The Netherlands) - TrainerJan Peter Jansen van Galen, (The Netherlands) - Trainer Philippe Vandekerckhove, HBRK (Belgium)Jan Ceulemans, HBRK (Belgium) – TrainerAndrew Kelly, IBTS (Ireland)Ian Franklin, IBTS (Ireleand)William Murphy, IBTS (Ireleand)Marie O`Connel, IBTS (Ireland) - TrainerNigar Ertugrul, TMoH (Turkey) – Trainer+Sıbel Eldemır, TRC (Turkey – Traıner)

Giancarlo Liumbruno, CNS (Italy)Giuliano Grazzini, CNS (Italy)Simonetta Pupella, CNS (Italy) - TrainerAndrea Aguzzi, CNS (Italy)Jose Manuel Cardenas, CVTB (Spain) - TrainerMiguel Vesga Carasa, CVTB (Spain)Petr Turek, GTH (Czech Republic)Zuzana Cermakova, FNPO (Czech Republic)Klára Baróti-Tóth, HBTS (Hungary) – TrainerMargarida Amil, IPTS (Portugal) – TrainerAndy Rosin, BTS, MoH (Romania)Carmen Tatu, BCT (Romania)Simona Parvu, MoH (Romania)Tatjana Plahova NEBC (Estonia)Alex Aquilina NBTS (Malta) - TrainerRichard Zammit MoH (Malta)Tomislav Vuk, NBTS, (Croatia) - TrainerAmr Yousef Maquas, SAFDA (Saudi Arabia) - Trainer______________________________________________________________________________________

EU Commission / CHAFEA European Blood Alliance (EBA)Turkish Red Crescent and Ministry of HealthSaudi Society for Transfusion Medicine (SASTM)

Acknowledgement EuBIS Academy members and collaborating organisations

EuBIS European Blood Inspection System Initiated under the Public Health Programme of the European Commission, DG Sanco, GA No. 2006202