Unit 1: Communication and

Employability Skills for ITA1 COMMUNICATION SKILLS

CV Task – Norman Nerd

Look at the CV for Norman

Assess it as though you were an employer, is he?

Professional/ Unprofessional

Organised/ Unorganised

Polished/ Clumsy

Serious/ Not serious

Meticulous/ Has no attention for detail

A good prospect/Unemployable

Justify your opinions

by highlighting areas

on the text.

CV example – top of page 1

Curriculum Viti

Norman Nerd

dragonslayer432@hotmail.com

Address:

42 Aylestone Drive

Hereford

HR2 1SL

Nationality: British

Personnel statement

I have good teamworking and communication skills

I would like a job in IT

Not

needed

Revealing

Spelling

Boring and

vague

CV example – bottom of page 1

Education

Aylestone School 2011 8 GCSE’s (Maths B, English C)

BTEC Extended Diploma

HND in IT

Work experience

Asda Supermarket 2011-12

Chronological.

Grades? Where?

Relevant units?

Projects? Skills?

Page split – part-

way through a

section!

CV example

Belmont Road, Hereford, HR2 7JE

Store assistant. Stacking shelves and till work

Swan Inn 2010

Waiter

Interests

Train spotting

Reading

Playing computer games

Skills

- Gaming

- COmmuting

• Languages. I speak French

• Swimming

References available on request

Font

Menial skills

No evidence

of human

contact

White

space

Improved CV – page 1

Norman Nerd

42 Aylestone Drive, Hereford, HR2 1SL

Mobile: 07811465329 email: nerd8795@hotmail.com

Personal Statement

I have completed an HND in Computing and Systems Development. I have the skills and knowledge essential in providing effective user support and the problem solving skills to maintain an efficient computer network.

Improved CV – page 1 (cont’d)

Education

2013 Herefordshire and Ludlow College

BTEC Extended Diploma in ICT DDM

Units included:

Networking, Computer Systems, Computer System Architecture

I obtained a distinction in all three of these hardware-related units.

2011Aylestone School

8 GCSE passes including Mathematics grade B and English grade C

Improved CV – page 2

Work experience

Sept 2011-June 2012 Asda Supermarket Belmont Road, Hereford, HR2 7JE

Worked in a busy team, sometimes under pressure, delivering quality services to customers

June 2010 – May 2011 Waiter, The Swan Inn (Part time)

I was often left in sole charge of the bar and learnt the valuable skill of dealing sensitively but firmly with drunken

individuals near closing time

All my work experience has involved working in a team based culture. This involved planning, organisation ,

coordination and commitment. In retail this ensured daily sales targets were met, tasks were fairly distributed and

there was effective team communication.

Improved CV – page 2 (cont’d)

Interests

Leadership:

I organised a competitive computer games LAN party for the three Hereford colleges

Volunteering:

I spend the holidays working to restore sections of track for a preservation railway in France

Skills

I have good conversational French and also hold a full, clean and current driving licence

“Active words”

Planned Promoted

Co-ordinated Achieved Selected Recommended Budgeted Managed

Liaised

Developed Evaluated

Represented Controlled Assessed Negotiated Advised

Taught

Solved

Supervised Selected Explained Distributed

Monitored Calculated

Sold

Presented Arranged Devised

Administered Diagnosed Instructed Researched Tested Conducted

Trained

Designed Created

Analysed Discovered Completed Examined Persuaded Organised Responsible for

Your CV

Get the presentation right

Spelling, grammar, layout

Personal statement

Short, punchy, tailored to the job

Education

Pick out units relevant to the job

Use projects to demonstrate success and relevance

Your CV

Work experience

Focus on soft skills

Make the most of “menial” jobs

Interests

Highlight key skills

Skills

Be precise

Task 2 - Reviewing and correcting

Ask a colleague to review your covering letter and c.v. – provide them with an electronic copy.

Mark up their original document to show proposed changes –

use comment tools,

track changes .

keep changes and annotations visible.

When complete review the suggestions made. Decide which ones to implement and do so.

For the assignment you will need to show:

Original version

Reviewed version (with track changes and comments visible)

Amended version (with track changes and comments visible)