OCR Nationals ICT Level 3

Task TWO

1. Keep all versions or drafts of every file you create – and name them accordingly (e.g. logo1, logo2, logo3.) You MUST include them all in your coursework.

2. Naming conventions – watch out that you consistently name files appropriately!

3. Organise your work carefully – make sure you ALWAYS – and I MEAN ALWAYS back up your work to more than just another USB pen.

4. Email submissions to me at KES or nationals so we both have a copy of everything.

This one takes research! Use the business section of our library and incorporate AT LEAST two paper resources into your final research.

Actually if you were part of the Induction you’ve already started this so you’re a little ahead of the game…

Research three types of business communication system: email networks: Internet (including WWW) and

intranets conferencing: video-, tele-, web-, instant

messaging.

Research e-Commerce, e-Business and e-Marketing with particular reference to ways in which business communication systems have contributed to their growth.

Produce a business report for the client based upon your research. This report should include: a description of the three business communication systems an explanation of the benefits and drawbacks of these

systems giving relevant examples how communication technology has contributed to the

growth of e-Commerce (higher levels only) how communication technology has contributed to the

growth of e-Business and e-Marketing (Distinction level only)

You should make sure you use software features such as tables, bullets, auto-numbering, columns and text boxes as appropriate.

Using the business letter template you created in Task 1, produce a covering letter that can be sent to the client with the completed report. Address details below:

Chris Marsden Managing Director

Marsden Enterprises Ltd 21 The Vale

Clifden York

YO62 5GQ

Justify the suitability of your report and letter for their purposes (higher levels only)

Thoroughly check your work to eliminate errors and ensure the document is fit for purpose.

And from the Model Assignment again: The grade you are awarded for Assessment

Objective 1 will be largely determined by the quality, level of detail and range of appropriate examples that you include in this report.