UNITE AND CONQUERUNITE AND CONQUER

Converging Roles ThroughConverging Roles Through

Digital ServicesDigital Services

Elizabeth Brice, Head, Technical ServicesElizabeth Brice, Head, Technical Services & John Millard, Digital Initiatives & John Millard, Digital Initiatives

LibrarianLibrarian

Miami University LibrariesMiami University Libraries

Oxford, OhioOxford, Ohio

Welcome to the Nexus!Welcome to the Nexus!

Digital ServicesDigital Services

The client interactions of Public ServicesThe client interactions of Public Services The production efficiencies of Technical The production efficiencies of Technical

ServicesServices The document delivery ability of Access The document delivery ability of Access

ServicesServices

Digital Services at MULDigital Services at MUL

Began with internal electronic reserves projectBegan with internal electronic reserves project Expanded with ad hoc scanning projectsExpanded with ad hoc scanning projects Online new books listOnline new books list Faculty assistance on requestFaculty assistance on request Ad hoc digital collectionsAd hoc digital collections Need to integrate procedurallyNeed to integrate procedurally

Evolving a ServiceEvolving a Service

E-ReservesE-Reserves

Digital ProcessingDigital Processing

Digital ServicesDigital Services

Envisioning Digital ServicesEnvisioning Digital Services

Collaboration, coordination, consultationCollaboration, coordination, consultation Best practices: awareness and implementationBest practices: awareness and implementation Priorities based on client needs Priorities based on client needs Efficient productionEfficient production Client satisfactionClient satisfaction DocumentationDocumentation

Digital Services SchemaDigital Services Schema

Client ServicesConsultation

Project DesignMetadata Design

Rights Management

Client ServicesConsultation

Project DesignMetadata Design

Rights Management

ImagingScanning

Document DelStorage

ProductionMaintenance

Digital Collections

PoliciesPriorities

Digital ServicesTeam

Digital Services TeamDigital Services Team

Digital Initiatives LibrarianDigital Initiatives Librarian Metadata LibrarianMetadata Librarian Serials LibrarianSerials Librarian Minority Resident LibrarianMinority Resident Librarian DS Administrative AssistantDS Administrative Assistant Conservation Unit headConservation Unit head Client Representative (ILL)Client Representative (ILL)

Administrative SupportAdministrative Support

PositionsPositions Equipment/FacilityEquipment/Facility New ServicesNew Services

plus support fromplus support from

Library SystemsLibrary Systems

Collaborative CultureCollaborative Culture

Team-based environmentTeam-based environment Colleagues who respect and acknowledge the Colleagues who respect and acknowledge the

expertise of othersexpertise of others Problem-solving capabilitiesProblem-solving capabilities

Uniting Through Digital ServicesUniting Through Digital Services

University StudentsUniversity Students University FacultyUniversity Faculty Special Collections/ArchivesSpecial Collections/Archives Library Subject SpecialistsLibrary Subject Specialists Access ServicesAccess Services ExternalExternal

University StudentsUniversity Students

Electronic Honors Department ThesesElectronic Honors Department Theses

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University FacultyUniversity Faculty

Musica ColonialMusica Colonial

University FacultyUniversity Faculty

Journal On Excellence in College TeachingJournal On Excellence in College Teaching

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University FacultyUniversity Faculty

School of Education 100 Year Anniversary CollectionSchool of Education 100 Year Anniversary Collection

Special Collections/ArchivesSpecial Collections/Archives

Commercial Trade CardsCommercial Trade Cards

Special Collections/ArchivesSpecial Collections/Archives

Historical Photograph CollectionsHistorical Photograph Collections

Special Collections/ArchivesSpecial Collections/Archives

Special Client RequestsSpecial Client Requests

Library Subject SpecialistsLibrary Subject Specialists

Architectural SketchbookArchitectural Sketchbook

Access ServicesAccess Services

Electronic ReservesElectronic Reserves

YearYear AccessesAccesses PagesPages

19981998 56,08356,083 15,99415,994

19991999 220,792220,792 53,70753,707

20002000 209,676209,676 65,24165,241

20012001 244,834244,834 79,61579,615

20022002 278,209278,209 79,60479,604

20032003 134,052134,052 58,43358,433

ExternalExternalOhioView Geospatial Digital LibraryOhioView Geospatial Digital Library

ConclusionConclusion

Technical Services provides a solid base of Technical Services provides a solid base of operations for a digital services programoperations for a digital services program

Administrative support is necessary for Administrative support is necessary for policies, personnel, and resourcespolicies, personnel, and resources

Collaboration within the department and with Collaboration within the department and with Public and Access Services is essentialPublic and Access Services is essential