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Acknowledgements
By the Grace of Almighty Allah and with the co-operation of entire staff of the branch specificallyBranch Manager Mr. Raja Tariq, guided me wellenoughtopreparethisentirereportandevenduringmyinternship
Zahid HussainRoll No. 07M.Com_4th(Fiance)
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TABLE OF CONTENTS Objectives of Studying the Organization-----------03 Overview of the Organization -
Organizational Structure
Structure and Function of the UBL
Advances departments
Financial analysis
IT section
Profit & loss Accounts ASP
--------------04------------- 06---------------09---------------16---------------25---------------29---------------42---------------44.46---------------47---------------53
Balance sheets
Common SizeAnalysis Ratio Analysis
Financial overview
Strengths
Shortfalls /Weaknesses
Opportunities
Threats
Conclusions
Recommendations
----------------55---------------58---------------59---------------60---------------61
---------------61
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OBJECTIVES OF STUDYING UNITEDBANK LTD.The main objectives to study in UBLwas to gain knowledgeabout
Personalized banking system.
Domestic saving.
To cope out the rapidly changing environment.
Fully modern and atomized services to their customers.
Acceleration in the commercial activities and capturethe large market shares.
The credit requirements of different sectors.
Offer credit to the agriculture sector at a lower rate.
Effective and efficient service among the competitor.
The international trade.
The banking services to urban and rural areas.Zahid Hussain (M.Com) 3
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Uplift the bank in banking as superior and bestbanking.Serve commerce and trade community.
.OVERVIEW OF THE ORGANIZATION
History ofbanking in Pakistan stands withpartition. At thetime of independence there were 487 offices of schedules banksin territories now consisting Pakistan. But after theannouncement of independenceplan, thebanking services inPakistan was seriously suffered the banks transferred theirregistered offices from Pakistan to India. So,by 30th June1948,thenumberofofficeschedulebanksinPakistandeclinedfrom 487 to 195. In June 1959, Mr. Agha Hassan Abedidecidedtoopenabankdifferentfromothertoprovidemodern
bankingfacilitiestotradeandindustryandtopromotethehabitof saving among commonpeople.Necessary formalities have
beencompiledforregistrationcertificatetoperformbusinesstoSTATE A\BANK OF PAKISTAN forpermission. After all
7ththese formalities on November 1959, UBL came in toexistenceas aschedulebank. Headofficewas established in
New Jubilee Insurance House; I.I.CHUNDRIGAR ROADKARACHI. It was registered as Joint Stock Company. The
bank was incorporated with an authorized capital ofRs.20million, which was later rose up to Rs.96million.
Mr.I.ICHUNDRIGARwasitschairmanwhodiedinDecember1960andwasreplacedbyMr.Habib-I-Rehmat. MianShafiqueSaigul was its managing director who was replaced byZahid Hussain (M.Com) 4
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Mr.Agha Hassan Abedi in 1962, after nationalized MrA.KYousaf was appointed as managing director for a short whileand later on designated as president; he was replaced byMr.Aia-ud-din in on 1st January 1997.
Progressofthisestimatedinstitutecouldbemeasuredintermsof deposits andnumberofbranchesopened. UBLhavebeenrankedasnumber threebanks inPakistan in termsofdepositsand branches.
In1963 firstoverseasbranchwasopened inLondon, in1966twobranchesinBradfordandBirminghamwerealsoopenedin1967 Dubai and Abu Dhabibranches were opened. Moreimportant thing is that UBL ispioneer in computerization of
banking. Its largerbranches are fully computerized. Savingand current deposit art computerized in almost allbranches.
Now UBL is on the road of growth with reference to marketshare and network.
Branches1112 Domestic,
17 Overseas Branches
Registered Office
13 Floor, UBL Building,Jinnah Avenue, Blue Area Islamabad, Pakistan
Head OfficeState Life Insurance Corp. Building #1,I.I. Chundrigar Road, Karachi, PakistanP.O. Box No.: 4306
Phone: (92-21) 111-825-111Gram: "UNITED"Fax: (92-21) 2413492
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Organizational Structure Board of Directors
President Vice President
Regional Chief---14 District Managers-----42
Managers------------------1245 Operation Managers----------1245
Officers--------------------7000 Clerical staff--------------------
\Zahid Hussain (M.Com) 6
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MISSION OF UNITED BANK LTD IS TOBE THE
Leading private sector bank in Pakistan.
With an international presence.
Delivering quality services.
Through innovative technology.
And effective human resource management.
In a modern and progressive organization.
Culture of meritocracy maintaining.
High ethical and professional standards.
While providing enhanced value to our entirestakeholder.
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VISIONTO BE THE WORLD
CLASS BANK
WHERE
YOU COME FIRST
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STRUCTURE & FUNCTIONS OF UBLThe main Functions of UBL are
Collecting cheques and bills exchange from itscustomers.
Collecting interest due, divided pensions and othersums to customers.
Transfer of money from place to place.
Acting as an executor, trustee or attorney for thecustomers.
Providing safe custody and facilities to keepjewelry,documents or securities.
Issuing of travelers chafes to give credit facilities totravel.
Issuing of letter of credit to facilitate imports andexports.
Accepting bills of exchange on behalf of customers.
Purchasing shares for the customers.
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Undertaking foreign exchange business.
Furnishing trade information and tending advice tocustomers.
Supervisor Customer ServicesTwoofficersareworkinginSupervisorCustomerServiceswhoareproviding their services to the customers Mr. Moosa andother is MissNoshana. These officersperform the followingservices.
UBL hastakenprogressivestepsandhasintroducedinnovativeproductsandservices toprovideyouavarietyofbankingandfinancing services.
1. UBL Profit.2. Business Partner.3. PLS Term Deposit Receipt.4. Special Notice Received.5. PLS Saving Account.6. Unisaver Account.7.
Foreign Currency
Account.
8. ForeignTerm Deposit Account.
1. UBL PROFIT
UBL Profit - Certificate of Deposit
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Now you can earn a higher income on your surplus cash byinvesting it inUBLProfitCertificateofDeposit.UBLProfithelpsyou earn extra income with your hard earned money, while
providing absolute trust and security.
Profit on Maturity
UBLProfitCODgivesyou thesatisfactionofplanningyourfutureby
providing
alump
sum
payment
of
principal
and
profit
at
the
time
of maturity.
Stable & High Rate of Return
Avail one of the best and most stable rates of return byinvesting inUBLProfit CODs.
2. BUSINESS PARTNER
UBLBusinessPartner isacurrentaccount thatespeciallycaters tothe needs of a businessman by offering the convenience andaccessibilityof online banking across the country.
Features of Business Partner
350 Online Branches In 71 Cities
Now access your account from 71 cities across Pakistan. Ournetwork is growing at an amazingpace and now you can availservices like cash withdrawal,payments, deposit, stoppayment,
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acquisition of account statement and many more from more than350 online branches.
9-5 Non-Stop Banking
Banking at your own convenience hasbeen madepossible. UBLnow offers 9-5 Non-Stop Banking service at more than 450 branchesacross Pakistan.
Countrywide Instant Cheque Clearance
Submit a cheque inonecityandgetit clearedinanother milesawayjustwithinminutes.Withonlinebankingservices,youcangetyourcheque cleared instantly, without anyhassle.
Instant funds transfer
Funds transfer was never this easy. Make payments or receivepayments within minutes using our online facility.With theintroduction of Internet Banking nowfunds transfer is even madeeasier and is just a click away.
Other benefits*:
Free demanddraft, pay order, TTand numerousotherbanking services.No restrictions on the numberof withdrawals and deposits.Free ATM cards allowyou to withdraw cash frommore than300 ATMs
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Anytime. State of the art Internet Banking services
3. PLS Term Deposit Receipt.
If you wish to make a secured long-term investment, UBLsTermDeposit Receipt is the smart choice, just makean investment and seeyourdeposit growover time. By investing in UBLTDRs:
Youget an attractive rate of return. Yourprofit is credited to your account every six
months. Youhavetheflexibilitytochoosefromawiderange
of tenure.
Your investment is secured. You can availtheRollover or Renewed optionatany
timebefore encashment You can get your TDR en-cashed at any timebefore
maturity period. Available Tenures:
OneMonth Two Months
Three Months
Six Months
OneYear Two Years
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Three Years
FiveYears
5. PLS Saving Account
Forallyousavers.Ifyouchoosetokeepadepositinasecuredsavings account, which also gives an attractive rate of return then UBLsPLS,SavingsAccountwillserveallyourfinancialneeds.By keeping your deposits in UBLs PLS SavingsAccount youcan also avail the following services:
350 Online Branches In 71 Cities
Now access your account from 71 cities across Pakistan. Ournetwork isgrowingatanamazingpace andnowyou can availservices likecashwithdrawal,payments,deposit,stoppayment,acquisitionofaccountstatementandmanymorefrommorethan350 online branches.
9-5 Non-Stop Banking
Bankingatyourownconveniencehasbeenmadepossible.UBLnow offers 9-5Non-Stop Banking service at more than 450
branches across Pakistan
Countrywide Instant Cheque Clearance
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Submit a cheque in Karachi and get it cleared in Peshawar withinminutes. With online banking services, youcan get your chequecleared instantly,without any hassle.
Instant funds transfer
Funds transfer was never this easy. Makepayments or receivepayments within minutes using our online facility. With theintroduction of Internet Banking now funds transfer is even made easier and is just a click away.
6. UNISAVER ACCOUNTUBL Unisaver Account is an innovative way of serving your bankingneeds. Be it trade,business orpersonal finance, the UBLUnisaverallowsyou maximumflexibility,yetgives you optimumreturns.Special Features
DailyProfits on yourdaily balance Higher returns on higher balances
Attractive rate of return
Backed bythe bank awarded AAACreditRating
7. FOREIGN CURRENCY SAVING ACCOUNT
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Ifyouwish tomaintainasecured foreigncurrencysavingsaccountthen UBL is the safestbet. By opening a UBL foreign currencysavings account:
You get to choose from different range ofcurrenciesi.e.USDollar,BritishPound,andEuro etc.
You can avail different attractive ratesdepending on the currency you choose.
8. FOREIGN TERM DEPOSIT ACCOUNTIf you wish to make a secured long-term foreign currencyinvestment, UBLs Foreign CurrencyTerm Deposit Receipt is a smartchoice, just make an investment and see your deposit grow over time.Byinvesting in UBLTDRs:
You get to choose from different range ofcurrenciesi.e.USDollar,BritishPound,andEuro etc.
You can avail different attractive ratesdepending on the currency you choose.
Yougetthepleasureofavailingthebestrateofreturninthemarket.Thisiswhatyou call value for money.
UBL BASIC BANKING ACCOUNT BBA
To accommodate the banking needs of lowincomegroups, United Bank Limited ispleased to launch the UBL Basic Banking Account Scheme (UBL BBA) fromFebruary25, 2006 across its branch network all over Pakistan. This is primarilyaimedtowardhelping the lowincomegroup to benefit fromthe banking services without having the
pressure to maintain specific balance amount with the banks. Find belowbasic productfeatures of the Product:
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ADVANCES DEPARTMENTFinancing is the major source of income of UBL, its loansremains approximately two times of its deposits. Drivenbyconsiderable growth in the local credit market and UBLsability to offer competitive rates, thebanks loanportfolioregisteredaconsiderableincreaseduring2004,capturing8.6%of the domestic market share of advances.
UBL deals with different kinds of loans for different sectors.The following are the products of its advances.
1. UBL Money2. UBL Cashline3. UBL address4. UBL Drive5. UBL Small Business Scheme6. Agricultural Finance
1. UBL MONEY
UBL Money, thePersonalInstallmentLoanfromUBL providesyouwithpower,control,convenienceand theflexibilitytomanageyourfinancial requirements and realize your dreams. UBL Money is afixedinstallmentloan.ItgivesyouaccesstofundsstartingfromRs.50,000/- up to a maximum of Rs. 500,000/- without any collateral.
Features of UBL Money
Flexibility
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UBL Moneyprovides you the flexibility to manage your monthlyinstallments according to your income stream. You can select anytenor from1 to 5 yearsin the multiple of 6 months.
Payment Options
YouhavetheoptionofgettingaPayOrderortransfertoanexistingUBL account, Balance Transfer Facility for Credit Cards, or anyother loans.
Exciting Features
-Zero-prepaymentpenalty option-ComplimentaryCredit Insurance-Competitive mark up
Repayment options
Youcan pay yourinstallments through a RepaymentAccount atdesignated branches. This is not feasible to show because this notexecute till now in Bahawalpur.
Eligibility Criteria
You are eligible if:
You are within the age bracket of:
For salaried individuals 21-60 yearsFor self employed or Businessmen 21-65 years
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Your monthly gross income is
For salaried individuals Rs. 10,000/-For self employed or Businessmen Rs. 25,000/-
You have been:
Employedfor the last 6 monthsor have been inbusiness for the last 3 years.
You can use UBLMoney to:
Payoff your credit card balance Finance your child's education Buy home accessories Finance your vacations Buy anything youwish
Getting UBLMoneyis very easy.Just follow the simple steps:
Fill the UBLMoney application form Attach a copyof your CNICand your proof of income
a) ASalary slip if you are a salaried employeeb)
A
Tax document / Bank Statement if you are self
employed
Handthe application form along with yourdocuments to anyUBL Money sales staff Member
2. UBL CASHLINE
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Haveyoueverwishedforaloanthatwasflexibleenoughtobeusedanywhere, anytime, and as many times as you wanted? UBLintroduces Cash line the mostflexible loan, providing youup to Rs.500,000/- the perfect solution!
Features of the CashLine
Flexible Convenient Cheque Book ATM/Debit Card Net Banking Funds Transfer Online Bill Payments Balance Transfer Facility
How can you get Cashline?If you are:
Asalaried person of 21 to 60 years, and your monthlynetsalary is Rs. 10,000Or
Aself employedbusiness person/professional between theages of 21 to 65 years, and your monthly net take homeincome is Rs. 25,000
3. UBL ADDRESS
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Youhavealwaysdreamtofhavingapermanentaddress. Nowyoucan turn your dreams into reality with UBL Address- the uniqueoffering that makes you the owner of your home while remainingwithin yourlimited income.
UBLAddressunderstandsyourhomefinancingneedsandoffersyoua variety of fixed, floating and adjustable rate options-because atUBL, where youcome first.
Features of UBLAddress Fixed Rate for 20 years
Fix yourrepayments for 20 years today. The fixed markuprate givesyou peace of mind and allows youto plan your cash flows better.
Mark-up Monthly, Principal Annually (20 years)
For the first time tin Pakistan, UBL address provides an alternative tohighmonthlyrentalsbyofferingaflexiblerepaymentoption tosuityour cash flows.
Pay onlymarkup for 11 months everyyear. Pay 5% ofprincipal along with the markup in 12th
month every year. Enablesafastprincipalrepaymentandhencelowers
total markup over life of the loan. Installment reduces every year.
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ExampleontheloanofRs.1000000yourannualprincipalrepaymentwillbeRs.50,000whileyou will onlypay themarkupasmonthlyinstallment.
Pay As You Select (PAYS)
In additiontonormalfinancing, UBLaddress offeryou the facilitytodesign your own repaymentplan to suit yourpresent and futureexpected cash flows.
PAYS_UP (10years, to 15 years
PAYS_UP allows you to start with low installments that increaseevery year. For example, on a 15 year loan of RS. 1,00,000 yourmonthly installmentwillbegin fromRs.9270 in year one andwillrise to Rs. 15679 in yearfifteen.
PAYS_Down (10years, to 15 years)
PAYS_Down (10 years, to 15 years allows you to pay higherinstallments initially, with installments reducing in subsequent year.
Nopre-paymentpenaltyafter the initial3years.Forexample,ona15 year loan of Rs.1, 000,000 your monthly installment willbeginfrom Rs. 12,652 in yearone and will fall to Rs. 9631 in year fifteen.Floating Rate
In this option, you get a fixed rate for a period of 12 monthsthat gets re-priced annually.
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4. UBL DRIVE
UBL Drive is a unique auto-financingproduct, which offers youfeatures, options and flexibility unmatched by any other bank,
because at UBL, You comefirst.Types of Finance
1. New Car Financing
UBLDriveallowsyou todriveaway inyourowncarbymakingadown payment of just 10% and to top that with low monthlyinstallments.
2. Used Car Finance
With UBL Drive youcan buyyour favorite used car (up to 5 yearsold) at the mostaffordable rates.
3. Cash Your Car
UBL Drive is the quick and hassle free route to the car of yourchoice. Offering you for the first timein Pakistan, NoDownPaymentand processing charges till your application is approved. Afterapproval,youcantakeyourPurchaseOrdertoanyofourauthorizeddealers,pay the Total Cash Outlay amount and simply drive awaywith your preferred car.
Feauture
Car Tracking Device
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Insurance Options
Process Charges
Aprocessing charge of Rs. 4,000 will apply.
5. SMALL BUSINESS SCHEME / BUSINESSLINEIntroductionUBL Businessline a complete solution to all your BusinessFinancing needs. With UBL Business Financing facility, you can nowtake your business to greater and newer heights, and achieve the level of success that you truly deserve. UBL Businessline is a runningFinance facility that not onlyprovides funds for growthbut alsoenables you to capitalize onprofitable opportunities. With UBLBusinessline,nowyouwillsurelysay:"AbHuiKamiyaabiMeriManzill'. If you have a small or medium-sizedbusiness, UBL canassistyouwith the rightmixofbankingservices thatwillhelpyoumanage and grow your business. Our experts will facilitate you in thevariedfinancialsituations thatyoucomeacross.Wewillrespond toyour needs promptly because we understand how much yourcustomers, your employees and YOU depend on us
Eligibility Criterion:
If you fall in the following criteria, then UBLBusiness line isjust the right choice for you
Minimum monthlyincome: Rs. 25,000 and aboveAge: 25 65.Resident: Pakistani.
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Self-EmployedProfessional / Self-EmployedBusinessman.
6. UBL AGRICULTURAL FINANCING / INPUT
FINANCING
UBL's agricultural loans on easy terms and conditions tosmall-scale land owning farmers boost the country'seconomyandyieldgreenerharvests.UBLenablesfarmersto
buygood qualityseeds, fertilizers,pesticides andagriculturalimplements. Through the Government's Loan Schemes forHaris, UBL lets your crops prosper and your dreamsmaterialize, makingPakistan's economystronger.Agricultural loaning is an art or science ofbusiness, whichdeals with productions of Crops and rearing of birds andanimalstomeetthebasicnecessityoflifethatisfoodclothandshelter.
Sources of Funds
Theonlyandstrongsourcingoffinancingagriculturalloansisbanks own deposits and income receiving from its investment.
Type of FinancingThere are three types of financing which are as follows.
On the basis of Time Period
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Short-TermLoans (for 1 to 1 and half year). Medium-Term Loans (for 1 and half yearto 5 years) Long-TermLoans (6 years and onward)
On the Basis of Utilization
Production Loans are normally short-term Loans.This typeof
Financing is for thepurchase of seeds, fertilizer,labors, and
Food for animals etc. Development Loans arenormallymedium-termand
long-term loans. This type of financing is for thepurposeofpurchaseofTractors,Tubwells,godowns,storage houses, bulldozers, land labeling, agriEquipments or any material for the construction of
poultry formor fish Form etc.
On the Basis of Land Utilization
Form Loans are for the purchase of seeds andTubwells, in this type it should be necessary thatland should utilized.
Non-Form Loans are for the purchase of thosethings, which cannot utilize the land diaryform,fishing form and pottery frometc.
On the basis of Limit
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Demand Finance is for the production loans, whichshould be renued everyyearit can be for 3 to 7years.
Cash / Running Finance is production loans it isfixed for 3 yearsnot will be renued.
Criteria of Financing
The following persons are fallowing in the criteria financingfor agri loans.
On the basis of land holding
Subsistence holding are those who holds 12 andhalf acre and blew.
Economic holding are those who holds 12 and halfacres to 50 acres.
Above economic are those whohold above 50 acresland.
80% landlords fall in the first category, 50% loans of 50%given
To subsistence holding according to state bank of Pakistan forProduction purposes.
On the basis of cultivation
Owners cultivators are those whois cultivatingtheir ownland.
Owners and tenant cultivators are those whocultivate their own as well others on lease.
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Tenant cultivators are those whocultivate onlyleased land.
Terms and condition The person should not be defaulter of anybank. Heshould himself be cultivator.
Satisfactory track record.
The security should be insured. Copies of NIC of party and his witnesses Two photographs of party Noobjection certificate fromthat area Financial intuitions If loan is above 5 lac then CIBreport should clear. Prof of cultivation. Security as per requirement. IB 7 (IslamicBanking). Letter of continuity for running finance. Letter of hypothecation (delivery). Charge creation certificate. Naqal intacal.
Securities acceptable Agricultural land possiton will remainto the party. Anyurban or roller property with the nameof party. Gold and Silver etc. Liquid Securities like saving certificate, bonds, shares and
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Anyother Securities, which is acceptable according to rulesof UBL.
Personal guarantyof two persons. Hypothecations of property.
Sanction Limits
For productions
Sugarcane per acre Rs 16,000Cotton per acre 10,000Wheat per acre 6,000Rice per acre 6,000
Rate and limits can vary area to area.
For Development
Thepersonshouldbringquotationsofthethingforwhichheisapproving loans from three authorized dealers. It is in theoption of thebank that which one is accepted, one of themshouldbeacceptable. Afteraccepting thequotationbankcansanction one these debt equity ratio 90:10, 80:20 and 75:25.
Markup
Markupisvaryfrompropertytopropertyupto18%itsinternaland plus KIBOR.Repayment Schedules
Demand Finance for productions purposes paid at maturity.Zahid Hussain (M.Com) 29
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Demand Finance for Development repayon the basis of installmentsonquarterly,halfyearlyanyearlyon thewillofpartyafterjudginghis cash flow.Cash Finance forproductionshouldcleanupfor3daysatanytimeonceinayear,thereisnorenewalofdocuments. Markupischargeon dailyproduct basis.
Foreign Exchange and ATM DealerIn this department Mr. Muhammad Fazal is working and
providing foreign exchange and ATM services.
Dealing of Foreign ExchangeThe following instruments are used in term conversion offoreign exchange.
1. Money Gram2. Taz Raftar Cheaques3. Hamrah
1. MONEY GRAM
The Money Gram money transfer service was started in 1988byintegrated Payment Service a US based division of First DataCorporation (FDC), a data processing company. At that time,American Express ownedFDC.In1996,MoneyGramPaymentSystem Incwasfloatedon theNewYork Stock exchange. Money Gram Payment System isbased inDenver USA. There is call center located there; it handlestransactions forallnon-automatedagentsandanswersqueries from
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customers on a 24-hour hotline. Money Gram has a world -wideagentbaseofover29,000agents,whichallowscustomerstotransferfunds around the world within minutes in over 130 countries. TheMoneyGramservicewillenableourcustomers tosendandreceivefunds in 10 minutes.Money Gram is a 10-minute person-to-person money transferservice, which is quick and reliable and allows customers to sendmoneyworldwide.
Benefits of Money Gram
Reliable and secure service
AnextensivenetworkofMoneyGramagents, linkedbycomputersaround the world, ensures that our customer's money is transferredsafely. Thousands ofpeople already use the Money Gram serviceeveryday, taking advantage of theextensive MoneyGramequalityagent network.
Fast and convenient
In just 10 minutes, customer's moneycan be in another continent,readyand waiting to be picked up at once of the manyMoneyGramagents. Over 29000 agents in morethan 125 countries are linkedworldwide to makesure that moneyis transferred without delay.There are no complicated procedures and there is no requirement
for
a bank account or credit card.
Value for money
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Money Gram offers a fast, safe; service at highlycompetitive ratesMoneyGramis the cheapest moneytransfer service available tocustomers.
Free message service
Anadded personal touch with every transaction you send, customerscan include a 10-word message at no extra cost.2. TEZRAFTAAR
FreeDoorstepRemittancesWith-inthecountryorfromabroad,UBLoffers the most efficient and price competitive service. With our largenetwork ofbranches, we arepoised to offer you service almost atyour doorstep.
UBL's new remittance service, TezRaftaar offers all overseasPakistanis the fastest and the most convenient delivery of theirmoney to theirbeneficiaries in Pakistan. Best of all, TezRaftaar iscompletelycost freeand isavailableatallUBLbranchesalong theBank's Networkin the Middle East, UKand US.Benefits ofTezRaftaar
Fastest delivery to yourgiven address in Pakistan Doorstep deliveryby authorized courier or credited
to the recipient's account. Free of charge transfer service.
Opento all including those whoare not UBL accountholders
Complete reliability of transaction3. HAMRAH
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WeAreNowOfferingDenominationsUpToRs.10,000OnlyUBLhas alwaysbeen at the forefront in identifying and meeting thefinancial needs of its valued customers. UBL was thepioneer inintroducingRupee TravelersChequesfacilityinPakistan,asearlyas1971. In continuation of the same tradition, UBL in the
shapeof"Hamrah" RupeeTravelersChequeenhances this facilityfor the convenience of its valued customers by offeringdenominations up to Rs. 10,000.
UBL "Hamrah" has been designed keeping in mind, bothconvenienceandsecurity- beitbusiness,property,tradeorpersonalneeds."Hamrah" RupeeTravelersChequesaretheidealandsafestwayof carrying cash when traveling anywhere in Pakistan.Hamrah RTC's arenowacceptedatmorethan2000placessuchashotels, shops, real estate agents,jewelers, car dealers, etc and ofcourse at all our UBL branches.UBL has a 24-Hours customer help-line,providing its customerswith round the clock tele-verification of "HAMRAH" travelerscheques.
Benefits of Hamrah
Absolutely FREE - No Bank Commission, No Excise
Duty:
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Whatever the value of "Hamrah" purchased, no BankCommission orExcise Duty will be charged.
Denominations:
Available in denominations of Rs. 10,000 and Rs. 5,000. Easily transferable and encashable:
At any of the large network of designated UBL Branches,countrywide. Transferable/encashable through a single
signature
Available to all:
Holding an account with UBL not mandatory for availing thisfacility
Ease of immediate assistance in case of loss or theft:
Just dial "Hamrah" Hotline UAN for assistance 111-111-825 orcontact nearest designated UBL Branch.
Special facility of refund:
Indicate choice of designated UBLBranch for refund, whichwillbe within days only. Most convenient while in transitanywhere in Pakistan
Dealing of ATMATM card ubl wallet
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UBL walletATM/Debitcardisall theconvenienceandsecurityyoudesiredandthequalityyoudeserve. Thiswalletholdsallthecashinyourbank account. With UBL wallet you can withdraw cash atATMsanytimeormakecashlesspurchasesatoutletsthough\roughthe debit card facility.
Withnojoiningfeeandanaccompanyingcomplimentarycardholderforyourconvenience,UBLWallethasbeendesigned toexhibit the
best in features and facilities, as well as look & feel. Because atUBL, you come.Salient Features
All the Cash you need
UBListheonlybankthatofferstheATMandDebitCardfacilitytoallaccountholdersatallUBLbranches,regardlessofwhether their
branch is online or offline
Nine supplementary Cards
UBL Wallet also gives you the facility of having up to 9supplementary cards issued against one primary card. Allsupplementary cardholders will be able to conduct ATM/Debittransactionsandwillsharethetransactionlimitsoftheprimarycardaccount.
24 X 7 Tool-free Contact center
UBL's dedicated staff is at your service 24 hours a day, 7 days aweek. Youcancallourcontactcenterat0800-11-825(Toll-Free),or
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you can simply pick up the telephone placed next to every UBLATMandbeinstantlyconnectedtoourcustomerservicerepresentativeviaa hotline.
UBL Wallet your ATM Card
ATM Network: UBL already has its own network of 53 ATMs,whichcontinuestoexpandbytheday.Moreover,UBL Walletispartof the 1-Link switch, which is a fast expanding ATM network ofmorethan12banks.ThisallowsyoutouseyourUBL WalletacrossPakistan at morethan 300 ATMs
Funds Transfer
UBLWallet allows three kinds of instant funds transfers throughUBLATMs from your UBLaccount:
Into any of yourUBLaccounts.Into any pre-linked UBL account.Into anyother UBLaccount. Human Assistant
For the first timein Pakistan, selected UBLATMs feature a VirtualHuman Assistant, who guides youin conducting yourATMtransactions.
Security
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Your UBL Wallet functions on a PIN (Personal IdentificationNumber) based system, ensuring complete security of yourtransactions.
Mini Statement
Get a printed statement of your account that shows all recenttransactions.
Fast Cash
Swiftlywithdrawyourdesired amountby selecting from one of theoptions of preset denominations.
UBL Wallet your Debit Card
WithUBL WalletasyourDebitCard,youcanshopallyouwant,eatall youcan, or fill up yourcar tank without carrying anycash. Simplyuseyour UBLWallet for direct debit fromyourbank account.TheDebit Card facility isbeing offered in association with the Orixnetwork,whichoffersconnectivityatmore than1600outletsacrossthe country. You can use your UBL Wallet to conduct a debittransactionatanyoutletinPakistanthatdisplaystheOrixlogo.Yourdebit transactions are safe and secure, since only you are aware ofyour Personal IdentificationNumber (PIN). A debit transaction isconductedonly whenyoutypeyourPINinto the Point of Sale (POS)terminal located at the retailers' premises.
Annual Fee (Rs.) Daily Limits (Rs.)
Card ATM Debit Funds
TypePrimary Supplementary
Withdrawal Card Transfer
Gold 500 250 40,000 100,000 500,000
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Copyof FIR.RTC department is immediately in formed about the lost RTC, so thatcaution is marked. The branch officer after verification ofgenuinenessof thecaseandproper identificationwillsend thecaseduly recommended.LostRTC number willbe circulated through lost RTCbulletin, theclaim will be settled in cash or credit to parts account. Refund in lieu of lost RTC Rs.300 per application.
Furthermoretwo services arealsoperformed by theseofficers,whichare as follows.
Outward Banking Collection (OBC) Interbank Credit Advice (IBCA)
Types of Cheques
Cheques collected by clearing departmentare of three type:
1. Transfer cheques2. Transfer delivery cheques3. Clearing cheques
Transfer ChequesWhich are collected and d paid by the samebranch of the
bank.
Transfer Delivery ChequesWhich are collected and paid bytwo different branches of a
bank situated in the same city.
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ClearingChequesWhenthepayeeorendorsee(whichdepositsthechequesfor
collected), and the drawer of cheques maintain accounts withdifferent bank, the collecting bank can receive the amount of chequesfrom the paying bank in any of the following manner:
It can send its representative to each of thepaying to collect theamount of cheques.But thisprocedure is risky and wasteful of time and labor. It canmaintain accounts with various paying banks.
Functions of the Clearing Deptt.
To accept transfer, transfer delivery and clearing chequesfrom the customersof the
Branch and to arrange for their collection.
Toarrangethepaymentofchequesdrawnonthebranchandgiven for collection to
Any otherbranch of UBL or any other member or sub-memberof the local clearing House.
To collect amount of cheques drawn on members orsub-member of localclearinghouse, sent for collection
by UBL branches not represented at the localclearinghouse.
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Cash DepartmentMr. JavadAhmad and Mr. Iqbal are working in this departmentas cash supervisor and cashier.They are performing followingfunctions.
1. Cash Related2. Unrelated with Cash
1. CASH RELATED
The following are the function with is related to cash.
Collection of debit slip. Receiving of utilities Bills. Balance of Cash available at day end with total received. Proper send the cash to the regional office or anywhere at
the instruction of head office.
2. UNRELATED WITH CASHMainly related tobills entry, BILLS are auto of charges from theseller to buyer.Billsdepartmentperformsthefunctionofcollectionofthesebills.Itis of two types:
Clean collection
Documentary collection
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1. Clean collection
Collection of financial document not accompanied withcommercial & transport documents is called clean collectione.g. collection of cheques demand drat, dividend bill ofexchange promissory note etc
Procedure
Suppose our client brings a cheque of habib bank LAHOREfor collection. UBL Fared gate branch will endorse it to ublmain branch Lahore, through special crossing. That branchmust be the clearing agent and after clearing from stat bankfollowing entries will be passed.
State bank account DrHead office account Cr
Then that branch will inform us through intimation, and bank willpass the following entries after paying the party;
Head office account DrPartyaccount credit Cr
If instead of somethere banks the cheques is of somebranch of UBL,Lahore then there e no need of clearing. The entries passed bybankthat branch will be
Partyaccount DrHead office account Cr
Andafter receiving intimation bank will pass the entries like;Head office Dr
Party account Cr Zahid Hussain (M.Com) 41
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2. Documentary / Inward bills for collection
Thecollectionofoutstationchequesofourownbranchesorthatofother bank.
Procedure
Suppose a transaction is carriedbetween is seller accountholder ofHabib Bank Lahore and abuyer, account holder UBLBahawalpur.Buyer
paid
the
seller
through
cheques.
Seller
gives
cheques
for
collection to Habib Bank Lahore; they endorse it to Habib Bank main
branch Bahawalpur through special crossing. HBL BahawalpursendsittoUBLmainbranchBahawalpurthroughclearingthisOBCfor HBL Bahawalpur.We (payee)will pass the following entries;
PartyA/C DrState Bank A/C Cr
Andsend intimation to HBL Bahawalpur and this bank will pass thefollowing entry.
State Bank A/C DrHOA/CCr
AndHBL Lahore (collecting agent) will pass this entry.
HOA/C DrPartyA/C
Cr
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UNITED BANK LIMITED
PROFIT & LOSS ACCOUNT
AS AT DECEMBER 31,2008
(Rupee in 000)2008 2007 2006
Mark-up / return / interest earned 9,233,881 8,944,260 11,020,035Mark-up / return / interest expense 1,732,760 1,888,349 5,379,435
7,501,121 7,055,911 5,640,600
Provision against non-performing
loans an advances 435,41 4444,871 851,958Provision for diminution in the
value of investment (100,381) 104,871 (160,289)Bad debts written off directly 3,841 12,897 47,904
338,874 562,053 739,573
Net mark-up /return/interest
income after provision 7,162,247 6,493,858 4,901,027
NON MARK-UP/ INTEREST INCOME
Fee, commission and brokerage income 1,654,475 1,442,642 1,351,147Dividend income / gain on
sale of investments 1,102,510 2,057,314 414,881Income from dealingin foreign currencies 668,085 436,656 1,051,778Other income 981,154 607,500 454,313
4,406,224 4,544,112 3,272,119
11,568,47111,037,970 8,173,146
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NON MARK-UP / INTEREST EXPENSES
Administrative expenses 6,702,709 6,153,913 5,390,233Other provision / write offs / (reversals) (34,422) 551,840 27,353Other charges 10,456 5,501 24,252
Total non mark-up / interest expenses 6,678,743 6,711,254 5,441,838Extraordinary items - - -
PROFIT BEFORE TAXATION 4,889,728 4,326,716 2,731,308
Taxation - Current 283,083 193,050 195,871
- Prior year(s) 285,201 223,070 18,701
- Deferred 619,900 1,274,978 1,102,420
1,188,184 1,691,098 1,316,992
PROFIT AFTER TAXATION 3,701,544 2,635,618 1,414,316
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UNITED BANK LIMITED
BALANCE SHEET
AS AT DECEMBER 31,2008
(Rupee in 000)
ASSETS
2008 2007 2006
Cash and balances with treasury banks
15,649,561Balance with other banks Lending to financial institutions InvestmentsAdvances
Performing
Non-performingOther assetsFixed assetsTaxation recoverableDeferred tax asset-net
23,844,435 17,274,461
17,699,334 11,386434 9,985,78816,262,504 23,096,028 3,627,55754,953,728 56,516,760 69,244,328
144,806,581 92,513,736 67,355,236
6,118,006 3,611,442 5,452,8704,393,852 3,001,793 3,636,0653,969,006 3,754,236 2,710,892
45,728 283,171 314,7125,194,89 5,486,357 5,026,457
272,612,663 216,924,418 183,003,466
LIABILITIES
Bills payable 3,811,284 2,975,910 1,832,981Borrowings from financial institution 11,975,684 7,710,375 5,347,349Deposits and
other accounts 230,256,627 185,071,502 158,263,495Sub-ordinate loans 3,500,000 - -
Liabilities against assets
subject to finance lease 288 39,995 81,548
Other liabilities 3,513,569 4,541,704 5,544,441Zahid Hussain (M.Com) 45
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---------- ---------
---------- ---------
Internship Report
Deferred liabilities 2,191,180 1,535,059 861,935255,248,632 201,874,545 171,931,749
NET ASSETS
17,364,031 15,049,873 11,071,717
-----------
Share capital 5,180,000 5,180,000 5,180,000Reserves 5,915,928 4,678,317 4,243,352Unappropriated profit/ loss 3,274,439 1,384,490 (797,100)
14,370,367 11,242,807 8,626,252
Surplus on revaluation of assets 2,993,664 3,807,006 2,445,46517,364,031 15,049,873 11,071,717
----------
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United Bank Limited
Balance Sheet
Common Size Analysis
Rs in '000 Commonsize (%)Assets 2008 2007 2006 2008 2007 2006Cash/Bal. WithBanks 23,844,435.00 17,274,461.00 15,649,561.00 8.75 7.96 8.55Bal.withother banks 17,699,334.00 11,386,434.00 9,985,788.00 6.49 5.25 5.46lending to F.Is 16,262,504.00 23,096,028.00 3,627,557.00 5.97 10.65 1.98Investment 54,953,728.00 56,516,760.00 69,244,328.00 20.15 26.05 37.84Advances-Performing 144,806,581.00 92,513,736.00 67,355,236.00 53.11 42.65 36.8Advances-Non performing 6,118,006.00 3,611,442.00 5,452,870.00 2.24 1.66 2.98Other Assets 4,393,852.00 3,001,793.00 3,636,065.00 1.61 1.38 1.99Fixed Assets 3,969,006.00 3,754,236.00 2,710,892.00 1.46 1.73 1.48Taxationrecoverable 45,728.00 283,171.00 314,712.00 0.02 0.13 0.17Deferred TaxAssets-net 519,489.00 5,486,357.00 5,026,457.00 0.19 2.53 2.75
272,612,663.0
Total Assets 0 216,924,418.00 183,003,466.00 100 100 100
Liabilities
B/Payables 3,811,284.00 2,975,910.00 1,832,981.00 1.5 1.47 1.07Borrowings fromfinancail ins. 11,975,684.00 7,710,375.00 5,347,349.00 4.69 3.82 3.11Deposits & othes account 230,256,627.00 185,071,502.00 158,263,495.00 90.21 91.68 92.05Sub-ordinate loans 3,500,000.00 - - 1.37 0 0Liabilities againest assets subj. ToF.L 288.00 39,995.00 81,548.00 0 0.1 0.05Other Liabilities 3,513,569.00 4,541,704.00 5,544,441.00 1.38 2.25 3.22DefferedLiabilities 2,191,180.00 1,535,059.00 861,935.00 0.86 0.76 0.5
Total Liability 255,248,632.00 201,874,545.00 171,931,749.00 100 100 100
Shareholder's Equity
Share Capital 5,180,000.00 5,180,000.00 5,180,000.00 29.83 34.42 46.79Reserves 5,915,928.00 4,678,317.00 4,243,352.00 34.07 31.09 38.33
(797,100.00Unappropriate Profits/Losses 3,274,439.00 1,384,490.00 ) 18.86 9.19 -7.19
2,993,664.0 3,807,006.0 2,445,465.0Surplus on revaluation of assets 0 0 0 17.24 25.29 22.09
17,364,031.0 15,049,873.0 11,071,717.0Total 0 0 0 100
100
107.19
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UNITED BANK LIMITED
RATIO ANALYSIS
2008 2007 2006
BANKS SPECIAL
EarningAssets to Total Assets 95.01% 94.23% 93.61%Return on EarningAssets 1.43% 1.26% 0.83%Equity Capital to Total Assets 6.37% 6.94% 6.05%
SOLVENCY RATIOS
Debt Ratio 93.63% 93.06% 93.95%Debt-equityTimes 14.70 13.41 15.53
ACTIVITY RATIOSTotal Asset Turnover Ratio 3.39% 4.12% 4.00%Operating Asset Turnover Ratio 10.25% 10.32% 10.33%
PROFITABILITY RATIOS
Net Profit Margin 40.09% 29.47% 12.83%Return on Investment 3.77% 4.66% 3.95%Return on Equity 21.32% 17.51% 12.78%Return on Assets 1.36% 1.21% 0.77%Earning Per Share Rs. 7.15 5.09 0.60Current ratio 1.52 1.04 1.03
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EarningAssetstoTotalAssets
92.50%93.00%93.50%94.00%94.50%95.00%95.50%
EarningAssetsto TotalAssetsisincreasingtrend.In2008itbecomealmost double of 2006. Which shows that bank is investing in earningassetrapidly.From2006to2008thetotalassetsandearningassetinamount also increased which show banksstrength.
ReturnonEarningAss ets
0.00%0.50%1.00%1.50%2.00%
2008 2007 2006
ReturnonEarningAssetisinincreasingtrend. Banksstrategyabouttoincrease itsearningassetbecomessuccessful. Buttheproportionofincreasingofreturnonearningassetsislesserthantheincreaseofearning assets to total assets. Ifbank concentrate to increase thereturn of earning asset, it can increase.
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92.60%
92.80%
93.00%
93.20%
93.40%
93.60%
93.80%
94.00%
94.20%
Debt Rati o
Internship Report
i l lEqu tyCapita toTota Assets
5.50%6.00%6.50%7.00%7.50%
EquityCapitaltoTotalAssetisincrease2006to2007littlebitbutitbecome decrease in 2008 but this decrease is lesser than theproportionof increase.In2007 theTotalEquitywashigher thanthe2006and2008. Itmaybecallback itssharesor itsprofitbecomelow in 2008 due to which this ratio becomedecrease.
DebtRatio isdecrease in2007but itbecome increase in2008, thisincrease is lesser than the decrease. This ratio shows that in 2007 the
bankpay its liabilities or itsassetbecome decreaseand in2008 itstotalliabilitiesincreaseascomparetototalAssets,whichshowsthatother interested partied want to built their relationship with UBL
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12
12.5
13
13.5
14
14.5
15
15.5
16
Debt-equityTimes
Internship Report
Debit/equity Time decrease in 2007but increase in 2008, whichshowsthatin2007bankhavepayitsdebtsandriseitsequitybutin2008 once again its liabilities increase to 14.70 time of its equitywhich isfavorablefor thebank. Thisratioshow therelationshipofthe other interested parties with this bank especiallycreditors.
Total Asset Turnover Ratio
0.00%1.00%2.00%3.00%4.00%5.00%
Total AssetTurnover increase in2007very littlebitbut itbecomesdecreasein2008,whichisnotsofavorable. Thisratioindicatesthattheproportionintheturnoverisnotsufficientastheamountoftotalasset increase it should be necessarilythat turnover increased.
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i ioOperat ngAssetTurnoverRat
10.20%10.25%10.30%10.35%
Operating Asset Turnover is in decreasing trend this trend is notfavorablewhichshowsthatincreaseintheturnoverisnotaccordingto the increase of the operating soparticipating in turnover of theoperating asset is little bit. UBL should control its operating cost.
Net Profit Margin
0.00%10.00%20.00%30.00%
40.00%50.00%
Net Profit Margin is increasing trend, which is favorable for the UBLThisratioshowsthatagreatachievementishappeningfrom2006to2008 in its netprofit margin. Great achievement to control itsexpenses and increase its other income. This shows that theadministrative department is working well.
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0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
Return on Equity
Internship Report
ReturnonInvestment
0.00%1.00%2.00%3.00%4.00%5.00%
Returnon Investment is increase in2007but itbecomedecrease in2008, decrease is grater than the increase this is unfavorable trend forthe UBL in 2008. Because the investment is not giving return as wellasisshould. Soitisnotprofitabletoinvestininvestmentitwillbe
better for the bank to invest to other Asset, which give grater return.
Return on Equity is in increasing trend, which is favorable for theUBL. Thedecisionabout tomaintainequityweither to increaseordecreasebecomes successfulbecause itproportion going increaseyearto year.
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0
1
2
3
4
5
6
7
8
Earning Per Share Rs
Internship Report
ReturnonAssets
1.60%1.40%1.20%1.00%0.80%0.60%0.40%0.20%0.00%
Return on Asset in increasing trend, which is favorable for the UBL.The strategy about the whether to increase or decrease remain
successful because the proportion going to increase year to year.
EarningPerShare is in increasing trend,which is favorable for theUBL. Greatachievement isfrom2002 to2008,which isalmost6-time increase. This ratio shows that the right decision about the
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number of shares floating in the market, andproper management
0
11
1
1
regarding controlling of expenses. After this the companybecome
Currentratio
0.20.40.6
0.8
.2
.4
.6
eligible to paydividend to its shareholder.CurrentRatioisinincreasingtrend,whichisfavorablefortheUBL.Thisratioshows that thebankhavemuch liquiditytopay itsshort-termdebtswith inshorterperiodof time.Thebankhasachieved toincrease itscurrentassetovercurrent liabilities. It shows thegoodcredibilityof the Bank.
Economic outlookPakistan economy is on the constant growth trajectoryachievinghighestgrowth level in the lastfiveyears,however,thebuildupofinflationarypressuresareposingsomeconcern.The real GDPgrowth rate for the FY05 isbeingprojected at7.4% - 7.8% perannum, as against6.6% per annumtarget.ThisZahid Hussain (M.Com) 56
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growth is mainly on theback ofbumper cotton and wheatcrops. Thehighpaceofmonetaryexpansion,ledbyincreasingdemand for credit by the private sector and coupled withshortage of liquidity has fueled inflationary trends that haveresulted in a revision of the FY 05 CPI change, which isexpected tobe in the range of 8.2% to 8.8%per annum asagainst the initial target of 5%. The short-term interest rateshave continued there upward movement, with the cut-off rateon government treasurybills increasingby 106 to 185basis
points.Credit RatingThe JCR-VISCreditRatingCompanyLimitedhasassignedashort-term credit rating of A-1+ to the Bank. This is themaximum rating in the short-term and denotes outstandingshort-term liquiditywithhighestcertaintyof timelypayments.Further, the medium to long-term creditRating assigned is A+, indicating good credit quality,moderate risk and strong protection factors.
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SWOT Analysis of United Bank Limited
STRENGTHS1. UBLhasitsownonlinesoftware,thissoftwarealsosell
to the other banks and earn.2. It has largernetwork with over 1058 domesticand15
overseas branches most of them are online.
3. It has many attractive products in advances likeagricultural, commercial and cash line etc.
4. Its mainbranches areplaced art good locations withbeautiful buildings.
5. UBL hasgoodcreditratingfromJCR-VISwithA-+,in short-term and AA in long-term.
6. Wellorganizedprogram for interneesandalsoprovidethem attractive stipend.
7. Help line is available with the ATM for 24 hours tocontact with head office at any problem regardingATM.
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8. UBL is innovator in chip credit card.
9. Allofficersof theUBLactingasBDOand participatingto achieve targets, whole staff works as a team.
10.There is no union anywhere in UBL branches.
11.From financial statement analysis it shows that UBLgivepreference to advances and investment, Pakistanicommunity also relay on UBL.
12.UBLs diversified deposit base and extensivenationwide outreach continues to be its key advantage.
13.Till May 2005, thebank had successfully issued over50,000 credit cards within the country.
14.In the long run, a new corporate image, a large, core,depositbase and innovative loanproducts will act askeydrivers to improving thebankspositioning in thefinancial sector.
15.Corecapitalof thebankstood furtherenhanced toRs.14.55b (FY03: Rs. 11.24b) at March 31, 2005.
16.UBLhassetupaBusinessRiskReviewDepartmenttomonitor risk management processes within the bank.
17.Thebankhasalsoexpanded its ATMnetwork from10to 53 ATMs by year-end 2004.
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18.UBL has also acquired a new consumer bankingsoftware FAIRIZER - comprising 3 separatesystems,onesystemeachforconsumerbanking,creditinitiation & recovery.
19.Driven by considerable growth in the local creditmarketandUBLsabilitytooffercompetitiverates,the
banks loanportfolioregisteredaconsiderable increaseduring 2004, capturing 8.6% of the domestic marketshare of advances.
20.Net markup income increased from Rs. 7.05b to Rs.7.5b as a result of increased investment in credit
portfolio.
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SHORTFALLS / WEAKNESS
1. Thepromotion of UBLemployees almost depends onbringing of deposits respectively.
2. Some process becomes late due to UBL centralization.
3. UBL at No third in deposit without BDO.
4. Employeesarenotwellgroomingascompare toothermodern commercial banks.
5. In restructuring theNo of employees too much fireespecially in big cities so now need become appear.
6. FromcardriveUBLtakenominalsharealthoughithaslarger network this are due to theynot entertaining LandLord.
7. There is no any HR officer in Hub level.
8. UBL mostly depend upon one to one marketing fordeposit not organized setup.
9. UBLs ATM remains most of the time upset.
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OPPORTUNITIES
1. UBL have well experienced ITprogrammer they canmake their own ATM network like one link and M.net.
2. Theycansash theiroldwell-experiencedemployees togive promotion.
3. It has largest network due to this it can takebenefitfrom restructuring.
4. Theycanincreasetheirmarketshareduetochipcreditcard with the help of U phone co.
5. UBL has larger networkbut not wholebranches areonline, if allbranchesbecomeonline then itsbusinessshould boost up.
6. UBLhasoverseasbranchesmostof thosecountries inwhichothermaincompetitorsnothaveifsoitcantake
benefit after inspiring those govt.
7.
Govt. of UAE has declared a free industrial estate which
havingitsownfreepoorasJabl-ealionwhichnotariffstobeimposed,UBLhas alreadythereitbranchand take
benefit and open one more that location.
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THREATS1. The ATM network has not its own thats why huge
amount transfer into theABN ambro account.
2. Well-experiencedemployees leavedUBLbecause theyreceive good offer from other banks.
3. Due to its IPOs in last share offering its reportbadlydamaged.
4. Allbanks/DFIs are facing stiff competition to attractnew customers with the privatization program that
began in1991,so fiveNCBsand threeDFIsbecomeprivatized and have new private banks were setup.
5. Thisistheageofcompetition,expansionwithallgoodSFIs andbanks with new technology. It is threat forloosing its market share.
6. Pakistani political environment is not stable which leavebad effect on all sectors.
7. Freezing of foreign currency accountsby the govt. ofPakistan is also a f\ear for all Pakistani banks.
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Conclusions
Thisorganizationiswellmanagedwithorganizedstructureandefficientemployees.Duetoitsgrowthinonlinebranchsystem,it has bright future in Financial Organizations.
SUGGESTIONS & RECOMMENDATIONS At the end of every report, it needs suggestions and
recommendations. According to my judgment thefollowing are the suggestions and recommendations.
As UBL is expending with it network 1058 branches, itshould be beneficial for the bank to computerized all the
branches and earn more than before. The proportion of performance related work should be
more than the proportion of deposits in promotions.
This strategy should be developing that decentralizedmeans some authority given the branches.
UBL should appoint the BDOs at least hub level withthe help of this strategy UBL can increase it deposits.
It should be necessary for the UBL that for the oldemployees training session for well grooming, because
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even they dont know that how to deal with newtechnology.
UBL should be appoint at least one HR officer at hublevel for dealing HR related work.
As UBL have well in IT sections, I think they candevelop their own ATM network as M.net and 1 link.
TheATM machine is some times in small cities remaindisturb thats why customer become dissatisfied, if UBLhave its own network related ATM than this problemshould solve.