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Distribution Statement C: Distribution authorized to US Government agencies and their contractors (Administrative or Operational Use), 5 May 2009. Other requests shall be referred to the USTRANSCOM Defense Personal Property System (DPS) Program Manager, 709 Ward Drive, Building 1990, Scott AFB, IL 62225. UNITED STATES TRANSPORTATION COMMAND (USTRANSCOM) PROGRAM EXECUTIVE OFFICE -TRANSCOM (PEO-T) DEFENSE PERSONAL PROPERTY SYSTEM (DPS) RATE FILING USER GUIDE TRANSPORTATION SERVICE PROVIDER (TSP) EDITION Version 13 February 27, 2017 Project Manager: Mitchell M. Miller Prepared for: USTRANSCOM/TCAQ PEO-T 508 Scott Drive Scott AFB, IL 62225-5357 Prepared by: CACI, INC. – FEDERAL Contract Number: HC1028-08-D-2016-6S01 Task 1, Paragraph 1.4.4; CDRL Data Item A010 Document Control Number (DCN): 07974-0023-04-04-1069

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Page 1: UNITED STATES TRANSPORTATION COMMAND ......UNITED STATES TRANSPORTATION COMMAND (USTRANSCOM) P ROGRAM EXECUTIVE OFFICE -TRANSCOM (PEO-T) DEFENSE PERSONAL PROPERTY SYSTEM (DPS) RATE

Distribution Statement C: Distribution authorized to US Government agencies and their contractors (Administrative or Operational Use), 5 May 2009. Other requests shall be referred to

the USTRANSCOM Defense Personal Property System (DPS) Program Manager, 709 Ward Drive, Building 1990, Scott AFB, IL 62225.

UNITED STATES TRANSPORTATION

COMMAND (USTRANSCOM)

PROGRAM EXECUTIVE OFFICE -TRANSCOM (PEO-T)

DEFENSE PERSONAL PROPERTY SYSTEM (DPS)

RATE FILING USER GUIDE TRANSPORTATION SERVICE PROVIDER (TSP) EDITION

Version 13 February 27, 2017

Project Manager: Mitchell M. Miller

Prepared for: USTRANSCOM/TCAQ PEO-T

508 Scott Drive Scott AFB, IL 62225-5357

Prepared by:

CACI, INC. – FEDERAL

Contract Number: HC1028-08-D-2016-6S01 Task 1, Paragraph 1.4.4; CDRL Data Item A010

Document Control Number (DCN): 07974-0023-04-04-1069

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Rate Filing User Guide – TSP Edition

February 27, 2017 i Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

Document Change History The following is a history of changes to this user guide for the Defense Personal Property System (DPS).

Date Version Change Description

03/1/11 01 Initial Draft (Delivered by SRA under Contract Number HC1028-08-D-2026-6S01)

03/29/11 01 Document accepted by Government 3/24/11 (Delivered by SRA under Contract Number HC1028-08-D-2026-6S01)

07/8/13 02 Revised for DPS Release 1.6.0, DCN: 013808-04-134-D1-258 (Delivered by SRA under Contract Number HC1028-08-D-2026-6S01)

07/23/13 03 Updated to incorporate Government comments. DCN: 013808-04-134-258 (Delivered by SRA under Contract Number HC1028-08-D-2026-6S01)

10/22/14 04 Initial Draft for DPS Version 2.0.0, DCN: 07974-0023-02-04-D1-318

10/22/14 05 Initial Draft for DPS Version 2.0.0, DCN: 07974-0023-02-04-318

02/9/15 06 Updated to address Government comments. DCN: 07974-0023-02-04-318

02/10/15 07 Updated by SDDC. DCN: 07974-0023-02-04-rev2-318

09/11/15 08 Updated for 2.6.0 Release

10/13/15 09 Modified to address Government comments.

02/12/16 10 Final version for v3.1.0 Release.

07/12/16 11 Comprehensive update for Release 3.4.0

11/29/16 12 Minor updates to Section 4 for Release 3.5.0

02/27/17 13 OTO updates for Release 3.7.0

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Rate Filing User Guide – TSP Edition

February 27, 2017 ii Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

Table of Contents 1 RATE FILING AT A GLANCE ........................................................................................................ 1

2 INTRODUCTION ............................................................................................................................... 7

2.1 OBJECTIVES ............................................................................................................................... 7

2.2 DPS PROGRAM REQUIREMENTS FOR RATE FILING ................................................................... 8

2.3 TYPES OF ANNUAL RATES AND DAILY RFQ BIDS .................................................................... 8

2.3.1 Annual/Standard Rates ......................................................................................................... 8

2.3.2 Bidding Rounds .................................................................................................................... 9

2.3.3 The Annual Rate Cycle ........................................................................................................ 9

2.3.4 Daily Solicitations ................................................................................................................ 9

2.3.5 Rate Filing Process ............................................................................................................. 10

2.4 RATE FILING METHODS ........................................................................................................... 10

3 ACCESS DPS .................................................................................................................................... 11

3.1 DPS HOME PAGE ..................................................................................................................... 11

4 FILE ANNUAL RATES WITH WORKBENCH .......................................................................... 12

4.1 ACCESS THE WORKBENCH ...................................................................................................... 12

4.2 FILTER RATE FILING CHANNELS ............................................................................................. 14

4.3 RATE ENTRY AND SUBMISSION ............................................................................................... 15

4.3.1 Round 2 .............................................................................................................................. 17

4.4 UNDO OPTIONS ........................................................................................................................ 18

4.5 SPECIAL SOLICITATIONS .......................................................................................................... 19

5 BULK RATE FILING ...................................................................................................................... 20

5.1 PREPARE A BULK RATE FILE ................................................................................................... 20

5.1.1 Standard Annual Rates ....................................................................................................... 20

5.1.2 Special Solicitation Annual Rates ...................................................................................... 21

5.1.3 Data Elements .................................................................................................................... 22

5.2 UPLOAD BULK RATES ............................................................................................................. 25

5.3 BULK RATE VALIDATION ........................................................................................................ 27

5.3.1 Immediate Onscreen Validation ......................................................................................... 27

5.3.2 Overnight Validation .......................................................................................................... 28

5.3.3 End of Round Validation ................................................................................................... 31

6 ONE-TIME-ONLY SHIPMENTS ................................................................................................... 33

6.1.1 Boat Dimension Limits ...................................................................................................... 33

6.2 PRE-REQUISITES ...................................................................................................................... 33

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February 27, 2017 iii Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

6.3 OTO SHIPMENT PROCESS ........................................................................................................ 34

6.4 ONE TIME ONLY QUEUE .......................................................................................................... 35

6.5 OTO BID PROCESS .................................................................................................................. 36

6.5.1 Place an OTO Bid .............................................................................................................. 36

6.5.2 Edit an OTO Bid ................................................................................................................ 38

6.5.3 Accept an OTO Award ....................................................................................................... 39

6.6 CURRENT OTO AWARDS ......................................................................................................... 41

6.7 ENTER REMARKS ..................................................................................................................... 41

6.8 SEARCH FOR AN OTO SHIPMENT ........................................................................................... 43

6.9 AWARD HISTORY ..................................................................................................................... 44

7 VOLUME MOVE ............................................................................................................................. 44

7.1 VOLUME MOVE PRE-REQUISITES ............................................................................................ 44

7.1.1 Eligibility ........................................................................................................................... 44

7.1.2 Bid Solicitation Period ....................................................................................................... 44

7.1.3 Bid Format ......................................................................................................................... 45

7.1.4 Bid Acceptance .................................................................................................................. 45

7.1.5 Email Notification .............................................................................................................. 45

7.1.6 Volume Move Interface ..................................................................................................... 45

7.1.7 Volume Move Details ........................................................................................................ 45

7.2 BID ON A VOLUME MOVE ........................................................................................................ 46

7.3 EDIT A VOLUME MOVE BID ..................................................................................................... 48

7.4 CANCEL A BID ......................................................................................................................... 49

7.5 ACCEPTED BIDS ....................................................................................................................... 49

7.6 CLOSED BIDS ........................................................................................................................... 51

APPENDIX A: ACRONYMS AND ABBREVIATIONS ..................................................................... 52

APPENDIX B: TSP EMAIL NOTIFICATIONS (RATES MODULE) .............................................. 53

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February 27, 2017 iv Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

List of Figures Figure 2-1: DPS Rate Filing Process .......................................................................................................... 10

Figure 3-1: DPS Home Page ....................................................................................................................... 11

Figure 3-2: DPS Home - Continue Option .................................................................................................. 11

Figure 4-1: Rates Welcome Page ................................................................................................................ 12

Figure 4-2: Rate Filing Workbench ............................................................................................................ 12

Figure 4-3: Channel View ........................................................................................................................... 13

Figure 4-4: Filter Rates ............................................................................................................................... 14

Figure 4-5: Error Message .......................................................................................................................... 15

Figure 4-6: Submit Rates ............................................................................................................................ 16

Figure 4-7: Confirm Submission................................................................................................................. 16

Figure 4-8: Accepted Rates ......................................................................................................................... 17

Figure 4-9: Undo Selected .......................................................................................................................... 18

Figure 4-10: Special Solicitation................................................................................................................. 19

Figure 5-1: Bulk Rate File – Domestic ....................................................................................................... 20

Figure 5-2: Bulk Rate File – International .................................................................................................. 21

Figure 5-3: Bulk Rate File – Special Solicitations ...................................................................................... 21

Figure 5-4: Rates Welcome Page ................................................................................................................ 25

Figure 5-5: Select Bulk Rate Type .............................................................................................................. 25

Figure 5-6: Select File ................................................................................................................................. 26

Figure 5-7: Submit Bulk Rate File .............................................................................................................. 26

Figure 5-8: Upload Bulk Rates Confirmation ............................................................................................. 27

Figure 5-9: Bulk Rates Overnight Exception Email ................................................................................... 30

Figure 5-10: Bulk Rates Round Exception Email ....................................................................................... 32

Figure 6-1: One Time Only Queue ............................................................................................................. 35

Figure 6-2: Filter Shipments ....................................................................................................................... 36

Figure 6-3: Shipment Details ...................................................................................................................... 37

Figure 6-4: Bid Info .................................................................................................................................... 37

Figure 6-5: Place a BOTO Bid .................................................................................................................... 38

Figure 6-6: Place a MOTO Bid ................................................................................................................... 38

Figure 6-7: Select Edit ................................................................................................................................ 38

Figure 6-8: Save Changes ........................................................................................................................... 39

Figure 6-9: One Time Only (OTO) Awards ............................................................................................... 39

Figure 6-10: OTO/MOTO/BOTO Shipment Awards ................................................................................. 40

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February 27, 2017 v Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

Figure 6-11: Shipment Award Accepted .................................................................................................... 40

Figure 6-12: Current Awards ...................................................................................................................... 41

Figure 6-13: Bid Details .............................................................................................................................. 41

Figure 6-14: View TSP Remarks ................................................................................................................ 42

Figure 6-15: Add TSP Remark ................................................................................................................... 42

Figure 6-16: Add Another Remark or Close ............................................................................................... 42

Figure 6-17: Save Changes ......................................................................................................................... 43

Figure 6-18: OTO Search Page ................................................................................................................... 43

Figure 6-19: OTO Awards History ............................................................................................................. 44

Figure 7-1: Rates Welcome Page ................................................................................................................ 46

Figure 7-2: Volume Move Queue ............................................................................................................... 46

Figure 7-3: Volume Move Detailed Information ........................................................................................ 47

Figure 7-4: Bid Information ........................................................................................................................ 47

Figure 7-5: Bid Verification ........................................................................................................................ 48

Figure 7-6: Edit Bid .................................................................................................................................... 48

Figure 7-7: Cancel Bid ................................................................................................................................ 49

Figure 7-8: Accepted Shipment Queue ....................................................................................................... 50

Figure 7-9: View Accepted Volume Move Details..................................................................................... 50

Figure 7-10: Edit POC Info ......................................................................................................................... 51

List of Tables Table 2-1: User Role Access ......................................................................................................................... 7

Table 2-2: Rate Filing Methods .................................................................................................................... 7

Table 2-3: Solicitations and Rate Filing Details ........................................................................................... 9

Table 5-1: Domestic File Format ................................................................................................................ 22

Table 5-2: International File Format ........................................................................................................... 23

Table 5-3: Special Solicitation File Format ................................................................................................ 24

Table 5-4: Bulk Rate Validation – Overnight Exceptions .......................................................................... 28

Table 5-5: Annual Rate Rejection – End of Round .................................................................................... 31

Table 6-1: One-Time-Only Shipment Types .............................................................................................. 33

Table 6-2: OTO Number Filters.................................................................................................................. 35

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Rate Filing User Guide – TSP Edition

February 27, 2017 1 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

1 RATE FILING AT A GLANCE This section offers a guide to the most common tasks in the Rates Module for a Transportation Service Provider (TSP). Each section title includes a reference to the associated section of this guide. Note: All rates, BVS, and SCACs used in this guide are fictitious and do not represent valid carrier information.

FILE ANNUAL RATES WITH WORKBENCH SECTION 3 1. To file a standard annual rate, first select the Rates tab.

2. Select the Continue option in the Rates module. DPS will open a new window.

3. Select the Workbench option in the left navigation bar. Rate Filing Representatives must select a SCAC to continue.

4. Select a Market (dHHG, iHHG, iUB, SS iHHG, or SS iUB). By default, DPS presents all channel and Code of Service (COS) combinations a TSP is qualified to bid on.

5. To filter the listed channels, or to access a specific channel or COS, select one or more criteria or checkboxes and select the Apply Filter option.

6. Enter Line Haul and SIT discount or Single Factor Rates for one or more of the listed channels. Rate options vary according to Market Type.

7. Select the Submit option to update the values entered in the system.

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February 27, 2017 2 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

FILE ANNUAL RATES WITH UPLOAD BULK RATE SECTION 4 To file annual rates housed in a .csv bulk file, select the Rates tab. Rate Filing Representatives must select a SCAC to continue. To complete the process:

1. Select the Upload Bulk Rates option in the left navigation bar.

2. Select a Rate Type (Standard Domestic, International or Special Solicitation).

3. Select the Browse option. DPS will present a pop-up window used to select a file.

4. Navigate to the folder where the .csv bulk rate file is located and select the file.

5. Select the Open option. DPS will close the pop-up window and present the path and file name.

6. Select the Submit option to upload the file.

7. DPS will present a confirmation message.

8. Bulk Rate Files are listed in Workbench based on the Date & Time the Bulk Rate File was submitted.

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February 27, 2017 3 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

BID ON A ONE-TIME-ONLY (OTO) SHIPMENT SECTION 6.5 To bid on an OTO shipment:

1. Select Current Solicitations under One Time Only on the Rates menu.

2. Enter filter criteria, and then select the Filter option.

3. Select the OTO number link of the solicitation.

4. Select the Bid Info tab.

5. Enter bid details, including TSP POC Info and all applicable rate information.

6. Set the US Flag Only option. If Flag = Yes, enter required Routing Details.

Note: Selecting “Yes” for the iOTO question “US Flag Only,” will require entry of data in the Routing Details/Remarks field.

7. Select the Place Bid option.

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February 27, 2017 4 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

ENTER A ONE-TIME-ONLY (OTO) REMARK SECTION 6.7 To enter a remark on an OTO shipment:

1. Select the OTO number link of a solicitation.

2. Select the Bid Info tab.

3. Select the Edit Bid option.

4. Select the Additional Remarks link.

5. Select the Add Remark option.

6. Enter a remark.

7. Select the Save option.

8. Select the Close option.

9. Select the Save Changes option.

NOTE: Remarks are not saved until the Save Changes option is used.

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February 27, 2017 5 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

BID ON A VOLUME MOVE (VM) SECTION 7.2 To bid on a Volume Move:

1. On the Rates tab, select the Volume Move link on the Rates menu.

2. Rate Filing Representatives must select a Standard Carrier Alpha Code (SCAC) from the Select a SCAC list.

3. Select a Volume Move Number link.

4. Select the Bid Information tab.

5. Enter Point of Contact Info (Name, Phone and Email).

6. Enter Bid Data (Discount or Rate, Pounds Per Day and a Tender Number).

7. Select the checkbox to certify weight range (min/max).

8. Select the Place Bid option.

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EDIT A VOLUME MOVE (VM) BID SECTION 7.3 To edit a Volume Move bid:

1. On the Rates tab, select the Volume Move link on the Rates menu.

2. Rate Filing Representatives must Select a SCAC.

3. Select a Volume Move Number link.

4. Select the Bid Information tab.

5. Select the Edit Bid option.

6. Edit the fields and then select the Save option.

7. DPS presents a confirmation message: “Your change has been saved.”

CANCEL A VOLUME MOVE (VM) BID SECTION 7.4

To cancel a Volume Move bid:

1. On the Rates tab, select the Volume Move link on the Rates menu.

2. Rate Filing Representatives must Select a SCAC.

3. Select a Volume Move Number link.

4. Select the Bid Information tab.

5. Select the Cancel Bid option.

6. In the Cancel Bid dialog box, select the Yes option.

7. DPS presents a confirmation message: “Your bid has been canceled. You can place your bid again during the bid period.”

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February 27, 2017 7 Contract Number: HC1028-08-D-2016-6S01 DCN: 07974-0023-04-04-1069

2 INTRODUCTION

2.1 OBJECTIVES This guide explains how Transportation Service Providers (TSPs) may respond to Defense Personal Property Program solicitations using DPS rate filing functions. This guide offers instructions for the submission of annual rates, and functions used to submit bids in response to One-Time-Only and Volume Move solicitations. See Table 2-1, below for user role access limitations.

Table 2-1: User Role Access

User Role Ability to File a Rate or Bid Read-Only Access

TSP Master X

TSP Rate Filing Representative X

TSP Administrator X

TSP Quality Assurance (QA) X

TSP Operations Manager Volume Move or One-Time-Only

See Table 2-2, below for available rate filing methods.

Table 2-2: Rate Filing Methods

Workbench Bulk Rate Volume Move One-Time-Only

Annual Rates (Low Volume) X X

Annual Rates (High Volume) X X

Multiple TSP Support X

Respond to Multiple Solicitations X

Daily Bids X X

Interface Web-Based Text File Web-Based Web-Based

Tasks covered in this guide include:

• Filing annual rates using the Workbench and Bulk Rate Filing

• Accessing annual and daily solicitations

• Bidding on daily solicitations, including Volume Move and One-Time-Only (OTO)

• Viewing the status of all rates and daily solicitations

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2.2 DPS PROGRAM REQUIREMENTS FOR RATE FILING To file annual rates in DPS, a TSP must meet the following program requirements:

• Registration on the SDDC ETA single-sign on portal

• Certificate of Independent Pricing (CIP)/Certificate of Responsibility (COR) submitted during the annual Qualification Open Season.

• SDDC approval for one or more DPS markets:

o Domestic Household Goods (dHHG)

o International Household Goods (iHHG)

o International Unaccompanied Baggage (iUB)

For more details on these markets, see Table 2-3, below.

Note: If a TSP does not file rates for two (2) consecutive rate cycles, approval is revoked and the TSP may not participate in the program. To regain approval, reapply during a Qualification Open Season.

2.3 TYPES OF ANNUAL RATES AND DAILY RFQ BIDS DPS Rates allows TSP Master and Rate Filing Representatives to submit annual rates for standard shipments awarded during an upcoming rate cycle and to submit bids online for daily solicitations.

2.3.1 Annual/Standard Rates TSP Master and Rate Filing Representatives can submit rates for solicitations. During each Round, all rates must be submitted in complete sets (as defined below) in order for the rate to be considered for acceptance for that Rate Cycle.

Channel Sets include:

a. dHHG: LH & SIT Peak and LH & SIT Non-Peak Discount (%)

b. iHHG: Peak & Non-Peak SFR ($)

c. iUB: Peak & Non-Peak SFR ($)

d. SS iHHG: Peak & Non-Peak SFR ($)

e. SS iUB: Peak & Non-Peak SFR ($)

TSPs who do not submit complete sets will not have their rates accepted.

Note: Bid sets will be identified as incomplete and processed in accordance with section 5.3.3.

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Table 2-3: Solicitations and Rate Filing Details

Domestic Solicitations

dHHG (Domestic Household Goods)

Rates are filed annually against the 400NG Tariff with discounts for Line Haul (LH), Storage In Transit (SIT), and related charges. File Peak and Non-Peak bids for each channel/COS of interest.

International Solicitations

iUB (International Unaccompanied Baggage) iHHG (International Household Goods) Special Solicitation (SS) iHHG Special Solicitation (SS) iUB

Rates are filed annually against the International Tender for each channel (standard or special). File two Single Factor Rates (SFR) – one for Peak and one for Non-Peak.

2.3.2 Bidding Rounds Rates are filed in two rounds of bidding. TSPs are notified of errors when submitting rates, as they are immediately identified onscreen. Rate rejections are identified in an email notification delivered to the TSP at the end of each round of bidding.

Rates filed using the Bulk Rate filing method undergo additional validation within twenty-four hours of submission. If errors are found, a TSP will receive an email describing the error.

Please note the following bidding rules: • A TSP may not revise rates in Round 2 if they were accepted in Round 1. • A TSP may re-file rates in Round 2 if they were rejected in Round 1. • A TSP may submit rates for a specific channel/COS in Round 2 if no rates were filed in Round 1. • A TSP may not re-file rates rejected in Round 2 until the next rate cycle.

2.3.3 The Annual Rate Cycle The Annual Rate Cycle begins on May 15th, and ends the following May 14th. The Rate Filing window is defined by the government, and accepted rates remain in effect for the duration of a rate cycle.

2.3.4 Daily Solicitations A TSP or their representative can respond to solicitations for One-Time-Only (OTO) and Volume Move (VM) shipments. VM shipments require online bids for gross tonnage over a domestic or international channel with rates effective for a fixed time frame. VM shipments are created when multiple Customers are expected to move over the same channel during a defined timeframe. To receive an award for a VM, a TSP must bid a lower rate than the standard rate currently defined for that channel and code of service. OTO shipments are used to deliver property to a location for which no TSP has filed annual rates.

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2.3.5 Rate Filing Process

Figure 2-1: DPS Rate Filing Process

2.4 RATE FILING METHODS There are several methods used to submit annual rates and daily bids. The methods used by each TSP will vary based on preference and type of shipment. Annual rate filing is conducted in two bidding rounds, while bids created in response to daily RFQs are submitted in a single round. When filing annual rates, a TSP may use both annual rate filing methods to prepare and finalize a submission:

• Workbench. Used to file rates for a single SCAC on a few channels, and for modifications to rates entered using the Upload Bulk Rates option. Rates are entered directly into a Web interface, submitted and validated.

• Upload Bulk Rates. Used to file annual rates for multiple SCACs and multiple markets with a single file. Appropriate for a Rate Filing representative or a TSP. Submit rates in a comma separated value format (.csv, also known as a comma delimited file). An additional round of validation is applied overnight to verify channels, SCACs, formats, etc.

• One-Time-Only (OTO). Used by a qualified TSP to bid on an OTO solicitation. Values are entered directly into a Web interface, submitted and validated. The Web interface is the only method available for responding to OTO solicitations. Rate Filing Representatives may not bid on OTO shipments on behalf of a TSP.

• Volume Move. Allows qualified TSPs and Rate Filing Representatives to bid on Volume Moves. Values are entered directly into a Web interface, submitted and validated. The Web interface is the only method available for responding to Volume Move RFQs.

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3 ACCESS DPS This section describes how to access the Rates module in DPS. To gain access to DPS, visit the www.move.mil website for instructions on how to register and log in.

3.1 DPS HOME PAGE After following the instructions presented on www.move.mil for accessing the DPS web site, the system presents the DPS Home Page (see Figure 3-1, below).

Figure 3-1: DPS Home Page

The DPS Home Page features a series of tabs used to access modules across the top of the page, and an arrow icon used to access a drop-down menu of additional tabs. Select the Rates tab, or the arrow icon to access the Rates tab if it is not presented in the top row of tabs. DPS will present a message and a prompt to Continue (see Figure 3-2, below).

To exit the DPS application at any time, select the Log-off option from the File menu, accessed at the top left corner of any page in the application, or use the Ctrl-Shift-X keyboard command.

Figure 3-2: DPS Home - Continue Option To access the Rates functions, select the Continue option. DPS will launch a new window and present the Welcome to DPS Rates page (see Figure 4-1, below).

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4 FILE ANNUAL RATES WITH WORKBENCH The Workbench offers a mechanism for selecting a market and channel, and then entering a competitive rate for service. A Rate Filing Representative or a TSP Master may select a market, and view, enter and submit rates for peak and non-peak service during an open filing window.

The Rates Welcome Page presents links to access the Workbench, as well as the Volume Move, OTO and Bulk Rates options (see Figure 4-1, below)

Figure 4-1: Rates Welcome Page

Note: The Workbench also offers access to view and edit rates submitted using the Upload Bulk Rates option. After submitting a new bulk rate file, a user must re-set the Rates session to view the data.

To re-set the Rates session, close the window housing the Rates page. Then, select one of the modules listed below. After the page refreshes, then select the Rates tab again to return to the Rates module and invoke a new session.

Select the Invoicing/Approvals, 2DMSL, Shipment Mgmt, Best Value Scoring or Consignment Guide tab, and then re-select the Rates tab to invoke a new session.

Note: A TSP Rate Filing Representative may select a different SCAC and then select the original SCAC to re-set the session.

4.1 ACCESS THE WORKBENCH To access the Workbench, TSP Master and TSP Rate Filing Representatives may select the Workbench link in the Rates Welcome page when a bidding round is open (see Figure 4-1, above). If no round is open, the link will not appear. DPS presents the Rate Filing Workbench page (see Figure 4-2, below).

Figure 4-2: Rate Filing Workbench

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The Rate Filing Workbench page identifies the Rate Cycle, the Round Number (1 or 2), and the open and close dates for the current rate filing round. A Rate Filing Representative must select a SCAC value from a drop-down menu, while a TSP Master is presented with their SCAC in read-only format.

All roles are presented with a drop-down menu used to select a market.

To view channels and enter rates, select a market (e.g., dHHG, iHHG, iUB, SS iHHG, and SS iUB) from the drop-down menu (see Figure 4-2, above). DPS will refresh the page and present associated channels (See Figure 4-3, below).

Note: If a TSP is not eligible to submit rates for the current cycle, the Market field is not active and the user may not proceed any further. Market options are limited to those authorized in the terms of the ETOSSS. The DUNS values set for a Rate Filing Representative in the TSP Agents/Reps pages of DPS determine which SCAC values are listed (refer to the TSP Qualifications User Guide for guidance).

Figure 4-3: Channel View

DPS presents channel and COS combinations the SCAC is qualified to bid on for the selected market.

• If a round is open, open fields are presented for entry of Discount Rates (domestic) for Line Haul and SIT services or Single Factor Rates (International) for Peak and Non-Peak Rate Cycles.

• If a round is closed, rates pages are not available.

To sort the listed combinations, select any of the linked column labels (Origin, Destination, COS, etc.): DPS will refresh the page and list the channels in descending order for the selected column. Select the link again to sort in ascending order.

Navigation options at the bottom of the page are used to set the number of rows presented per page (10, 25, 50 or 100) and move between pages using the numbered links or the arrow icons.

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The default setting is ten rows per page; selection of another value will prompt the system to refresh the page with the selected number of rows per page, which will remain in effect when other options are used.

The arrow icons are similar to others found in DPS: the outer left and right icons, with vertical lines, are used to access the first and last pages in the range. The inner left and right arrow icons are used to move to the previous or next page. The linked numeric values offer access to a specific page of results.

Note: The User Guide link near the top of the page provides access to this document.

4.2 FILTER RATE FILING CHANNELS To use the Rate Filing Workbench more effectively, the Filter option allows a user to limit the range of listed channel and COS combinations. Filter options also support the selection of all channels with a specific Code of Service, or limit the view to channels with incomplete rates or errors. To select criteria, use the drop-down options and check boxes below the Market drop-down menu (see Figure 4-4, below).

Figure 4-4: Filter Rates

In the example presented in Figure 4-4, Origin and Destination channels are selected, and the COS value is left on the default setting of All (--). Select the Apply Filter option to refresh the page and view the channel and COS combinations that match the selected criteria.

Code of Service values may include the following:

• For Domestic (dHHG): D, 2

• For International Household Goods (iHHG): 4 and T

• For International Unaccompanied Baggage (iUB): 7, 8, and J

• For Special Solicitation Household Goods (SS iHHG): 4 and T

• For Special Solicitation Unaccompanied Baggage (SS iUB): 8

Options for Origin and Destination values are populated by the system based on which locations the SCAC is qualified to bid on.

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The Filter Results view limits the channels to those matching the selected criteria. In the example above, the default COS setting presents all channels, for all COS values, for the selected Origin and Destination.

Note: Use the COS filter option to limit results to a single code. Use other check box options to limit results to channels with incomplete rates or errors.

The Apply Filter option supports the use of any combination of criteria: filter results by a single value or by two or more criteria (Origin, Destination, COS, only incomplete rates or only rates with errors).

To restore the original, unfiltered view, select the Clear Filter option. The page will refresh and list all channel and COS combinations for the selected market and SCAC.

4.3 RATE ENTRY AND SUBMISSION For a channel and COS combination listed during an open bidding round, a TSP may enter a competitive discount rate for Line Haul and SIT services, or single factor rates in peak and non-peak columns.

Rate values must conform to the following rules:

• Discount values must fall between 1.00 % and 99.00 %

• Single factor rates must fall between $1.00 and $999.00

Note: DPS will insert a % sign or a $ sign and a “.00” suffix if a whole number in entered.

A TSP may not submit a rate prior to the defined Open Date and Time for the current round.

Error messages are presented in the web interface: hover the cursor over the X presented next to a field to view a message (see Figure 4-5, below).

Figure 4-5: Error Message

Note: Rate values may only include numbers and a $ sign or a % sign.

Error messages may state:

• "The value for this Line-Haul Discount is outside the acceptable range. Please enter a value equal to or greater than 1.00 % or equal to or less than 99.00 %."

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• "The value for this Storage in Transit Discount is outside the acceptable range. Please enter a value equal to or greater than 1.00 % or equal to or less than 99.00 %."

• "The value for this Single Factor Rate is outside the acceptable range. Please enter a value equal to or greater than $1.00 or equal to or less than $999.00."

DPS presents green check icons to indicate acceptable entries in the rate fields (see Figure 4-6, below). DPS presents a red “X” to identify any rate that is not acceptable.

Figure 4-6: Submit Rates

Validate content entered in all fields, and then select the Submit option to save the rate values. DPS will refresh the page and present a status update (see Figure 4-7, below).

Figure 4-7: Confirm Submission

Note: The last rate submitted in a round overrides all previously submitted rates.

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A combination of the following messages may appear above the channel list in a rate filing session:

• “N change(s) pending” – A running count that indicates the number of rate values entered or changed since the last submit was executed. This count includes all new rates entered and any invalid rates that were not saved after the Submit was executed. The count does not change if an invalid rate is corrected, since that rate is already in the count.

• “N change(s) attempted” - Indicates the number of invalid and valid rates entered or changed. This message only appears after the submit option is selected.

• “N change(s) failed to submit” – This message appears after the submit option is selected and offers a sum of the rate values that contained errors. This message is cleared once a new rate is entered. To find all the rates with errors use the filter option “Show only rates with errors”.

Note: During an open round, consider the following:

• Users may submit partial channels – DPS will save values in one or more of the listed fields.

• If two users associated with the same SCAC enter rates for the same channel and COS, DPS will save the last submitted bid.

• Submit often. If a connection to the system is lost before rates are submitted, the data is lost and must be entered again.

• To delete a rate, use the backspace or delete keys to blank the rate value, and use the Submit option. DPS will not accept a zero (0) entry in a rate field; submit a blank field to delete a rate.

4.3.1 Round 2 In the second round of bidding, any rates for the selected market that were accepted in the first round are presented in read-only format and carry a formal designation of Accepted (see Figure 4-8, below).

Figure 4-8: Accepted Rates

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Note the Filter options in the second round include options to hide or show accepted rates.

TSP Master and Rate Filing Representatives may enter and submit rates following the same rules in effect for Round 1 (e.g., rates must fall in the acceptable range). Users may not delete accepted rates.

4.4 UNDO OPTIONS There are three options available for reversing entries prior to submission:

1) Use the Select checkbox to identify one or more channels presented on the screen, and then use the Undo Selected option to reset fields to values defined in the most recent submission.

2) Use the Select All option to identify all channels displayed on the screen, and then use the Undo Selected option to reset fields to values defined in the most recent submission.

3) Select the Undo All option to reset all fields to values defined in the most recent submission.

DPS will reset the value defined in the most recent completed submission (see Figure 4-9, below).

Figure 4-9: Undo Selected

DPS will refresh the page and present values set in the most recent completed submission for the selected channel and COS.

Note: The Undo options will not set values defined in a previous submission to zero or blank, only to the most recent submitted value. To delete a defined rate, use backspace or delete to overwrite the value, and then use the Submit option.

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4.5 SPECIAL SOLICITATIONS Special Solicitation (SS) shipments are used for International markets, and include categories for Household Goods (SS iHHG) and Unaccompanied Baggage (SS iUB). To participate, a SCAC must submit bids for all channels associated with a Code of Service (COS) for a defined SS Group by the end of the second round (e.g., all channels for a Code of Service of 4 for the Thailand SS Group).

To begin, select a Special Solicitation Market in the Rate Filing Workbench (e.g., SS iHHG). The page will refresh and present filter options specific to the market (see Figure 4-10, below). Use the filter option to limit the display to a SS Group managed in DPS (e.g., select the SS Group “Thailand,” a COS value of “4,” and then select the Apply Filter option).

Figure 4-10: Special Solicitation

To complete a bid for a Special Solicitation, enter Single Factor Rates, Peak and Non-Peak, for a channel. Field values for Description, Tender of Service #, TSP Representative, File Number, and Foreign Flag are optional. If an optional Tender of Service # value is entered, use the same value for all channels in a SS Group: the value is used as an identifier.

As with the standard market entries, DPS presents a green check icon for rate values that meet the defined criteria or a red “X” icon if a rate value falls outside the required criteria.

Validate content prior to using the Submit option.

Note: Any special solicitation rates accepted in the first round are presented in the workbench in the second round as read-only values.

The Undo options work in the same manner as they do for the standard channels: use the checkbox to select channels, and then select the Undo Selected or the Undo All option to reset rates to the values defined in the most recent submission.

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5 BULK RATE FILING A TSP can file annual rates in multiple markets and a TSP Rate Filing Representative may file rates for multiple SCACs with a single bulk rate file. Bulk rate filing is not available for daily RFQs, such as One-Time-Only or Volume Move shipments.

The Bulk Rate Filing method consists of two primary steps: Prepare bulk rates and Upload bulk rates.

NOTE: Files that include non-American Standard Code for Information Interchange (ASCII) characters or hard returns will generate errors and will not process correctly.

5.1 PREPARE A BULK RATE FILE Use any computer software or application that saves output in Comma Separated Value (.csv) format, Microsoft Excel, for example. Figure 5-1 offers an example of a small bulk rate file for multiple SCACs and DPS markets manifested in multiple standard solicitation RFQs.

Note: Standard Domestic, International and Special Solicitation rates are submitted in separate files.

5.1.1 Standard Annual Rates Each standard market rate record consists of seven (7) International or nine (9) Domestic column fields:

• TSP SCAC • DPS Market identifier (“DHHG,” “IHHG,” or “IUB”) • Origin rate area code • Destination

o For domestic – a region identifier (all must contain an explicit space) o For international – a rate area code

• COS • Domestic Rates – Peak and Non-Peak LH discounts, as well as Peak and Non-Peak SIT discounts

(percentages off rates in 400NG Tariff) • International Rates – a Peak and Non-Peak single factor rate (dollar amounts per 100 pounds)

Below is an example of standard rates as they appear in a spreadsheet, and as they appear in a .csv file.

Note: Before saving a .csv file, remove all column headings.

ALLV, DHHG, US66, REGION 1, D, 50.1, 49.8, 52.2, 48.7

CVII, DHHG, US47, REGION 11, 2, 50.55, 52.12, 51.21, 49.94

AAGP, DHHG, US47, REGION 1, 2, 45.5, 53.75, 50, 48

Figure 5-1: Bulk Rate File – Domestic

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CVII, IHHG, US32, GE, 3, 10, 8

CVII, IUB, US32, GE, 4, 11, 5

CVII, IHHG, US27, GE, 4, 9, 7

Figure 5-2: Bulk Rate File – International

5.1.2 Special Solicitation Annual Rates Each special solicitation bulk rate file consists of the same (seven) fields used with standard annual rates, plus five additional fields:

• TSP SCAC • COS • DPS Market (“IHHG” or “IUB”) • Peak single factor rate • Origin rate area code • Non-peak single factor rate • Destination rate area code

• Channel description (optional field that may have up to 200 characters) • Tender number (required field that may have up to 200 characters) • Rate filing representative’s name (required field that may have up to 200 characters) • File number (optional field for Volume Move that may have up to 200 characters) • Foreign flag certification code (required field; use 1=Yes or 2=No)

Below is an example of special solicitation rates as they appear in a spreadsheet and in a .csv file.

Note: Before saving as a .csv file, remove the column headings.

The example in Figure 5-3 illustrates selected records of an acceptable file. Records comprising each channel group are accepted only when a rate is provided across every channel for each code of service.

BVLC, IHHG, SN, US11, 4, 625.05, 526.82, SN to US11, 7601, tsra, 3645, 1

BVLC, IUB, SN, US12, 8, 625.05, 526.82.39, SN to US12, 7602, tsra, 3645, 1

BVLC, IHHG, SN, US13, 4, 625.05, 526.82, SN to US13, 7603, tsra, 3645, 1

Figure 5-3: Bulk Rate File – Special Solicitations

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5.1.3 Data Elements DPS supports the upload of a comma-delimited text file. The name of the file must end with “.csv.” The file name should contain <user log in>_<year of submission>.csv. For example, adp0001_2007.cvs.

Note: If there is more than one file, include additional characters after the <year of submission> to help identify the individual file. For example, adp0001_2007_DHHG.cvs.

Tables 4-1, 4-2, and 4-3 describe the data elements formats for Domestic, International, and Special Solicitation files.

Table 5-1: Domestic File Format

Data Element Name

Max Length

Record Position

Required Indicator

Comments Sample Data

SCAC 4 1 Mandatory Four-character TSP identifier BVLC

Market 4 2 Mandatory Market identifier – “DHHG” DHHG

Origin Rate Area

10 3 Mandatory An origin rate area code

US66

Destination Rate Area

10 4 Mandatory A destination region identifier REGION 1

Code of Service 1 5 Mandatory A Code of Service – “D” for standard

domestic shipments, “2” for domestic containerized shipments

D

Peak LH Discount

5 6 Mandatory Peak Season LH discount – percentages off the rates listed in the 400NG Tariff, from 1.00 to 99.00

50.50

Peak SIT Discount

5 7 Mandatory Peak Season SIT discount – percentages off the rates listed in the 400NG Tariff from, 1.00 to 99.00

70.30

Non-Peak LH Discount

5 8 Mandatory Non-Peak Season LH discount – percentages off the rates listed in the 400NG Tariff, from 1.00 to 99.00

50.50

Non-Peak SIT Discount

5 9 Mandatory Non-Peak Season SIT discount – percentages off the rates listed in the 400NG Tariff from, 1.00 to 99.00

70.30

Note: In a Domestic File Format, each line must contain exactly eight (8) commas.

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Table 5-2: International File Format

Data Element Name

Max Length

Record Position

Required Indicator

Comments Sample Data

SCAC 4 1 Mandatory Four-character TSP identifier ALLV

Market 4 2 Mandatory Market identifier – “IHHG” or “IUB” IHHG

Origin Rate Area 10 3 Mandatory An origin rate area code

US47

Destination Rate Area

10 4 Mandatory A destination rate area code AS11

Code of Service 1 5 Mandatory A Code of Service – 7 ,8, J for IUB market and 4 or T for IHHG market

4

Peak Rate 6 6 Mandatory A peak single factor rate – in dollars per 100 pounds, from 1.00 to 999.00

90.45

Non-Peak Rate 6 7 Mandatory A non-peak single factor rate – in dollars per 100 pounds, from 1.00 to 999.00

140.22

Note: In an International File Format, each line must contain exactly six (6) commas.

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Table 5-3: Special Solicitation File Format

Data Element Name

Max Length

Record Position

Required Indicator

Comments Sample Data

SCAC 4 1 Mandatory Four-character TSP identifier BVLC

Market 4 2 Mandatory Market identifier – “IHHG” or “IUB” IHHG

Origin Rate Area 10 3 Mandatory An origin rate area code SN

Destination Rate Area

10 4 Mandatory A destination rate area code US11

Code of Service 1 5 Mandatory Code of Service – 8 for IUB market and 4 or T for IHHG market

4

Peak Single Factor Rate

6 6 Mandatory A peak single factor rate – in dollars per 100 pounds, from 1.00 to 999.00

625.05

Non-Peak Single Factor Rate

6 7 Mandatory A non-peak single factor rate – in dollars per 100 pounds, from 1.00 to 999.00

526.82

Description 200 8 Mandatory A description of a channel. Can be alphanumeric or blank. No commas

SN to US11

Tender Number 200 9 Mandatory Alphanumeric. No commas. Value must be the same for all rates filed for the same Group and Code of Service. For example, all rates To and From Singapore for Code of Service 4 must have the same value in Tender Number

GIPU7601

Name of TSP Representative

200 10 Mandatory Alphanumeric. No commas John Smith

File Number 200 11 Mandatory TSP File Number can be alphanumeric or blank. No commas

File3645

Foreign Flag Certification

1 12 Mandatory A foreign flag certification code (1=Yes, 2 or any other number=No). Can be alphanumeric or blank. No commas

1

Note: In a Special Solicitation File Format, each line must contain exactly 11 commas.

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5.2 UPLOAD BULK RATES Access the DPS Rates page by selecting the Rates tab in the top navigation bar (see Figure 5-4, below). The following figures show the DPS interface as it is presented to a TSP Rate Filing Representative.

Figure 5-4: Rates Welcome Page

Select the Upload Bulk Rates link in the left navigation bar. DPS presents the Upload Bulk Rates page, which lists fields that include the Round number and bidding start and end dates (see Figure 5-5, below).

Figure 5-5: Select Bulk Rate Type

To upload a bulk annual rate file, complete the following steps. First, select a rate type (Standard or Special Solicitation). Upload Bulk Rates accepts annual rates in a .csv file format. Select the Browse option to open the Choose File dialog box (see Figure 5-6, below).

Note: The bid start and end dates are presented in Central time as well as GMT. If the bidding window is closed, DPS presents an error message on the Upload Bulk Rates page to warn the user that rates may not be filed at this time. Return to the page when the window is open.

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Figure 5-6: Select File

The Windows Choose File to Upload dialog box appears and displays the computer file system. Select a rate file (.csv file) to upload. In the example in Figure 5-6, the file named adp001_2015.csv is stored on the Windows Desktop. Select the desired file: DPS will populate the file name. Select Open to continue.

The Choose File to Upload dialog box closes and DPS presents the previously selected rate type, the name of the selected file, and the file type (.csv). Review the details, and then select the Submit option (see Figure 5-7, below).

Figure 5-7: Submit Bulk Rate File

Note: Users may upload bulk rate files any number of times during a bidding round. However, if some rates have been accepted and are included in another bulk rate file upload, DPS will send an email to the TSP indicating an accepted rate may not be changed.

DPS presents a confirmation message following submission of a bulk file (see Figure 5-8, below). The message indicates the name assigned to the file by the system.

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Figure 5-8: Upload Bulk Rates Confirmation

Users may not resubmit any rate accepted in Round 1, unless it is part of a set of rates that were partially accepted. For example, if all rates for a channel were accepted, resubmitting rates for that channel will result in a rejection email. If some rates on a channel were accepted, but others were rejected, ALL rates on that channel must be resubmitted. DPS will send a rejection email for rates that were previously accepted but resubmitted, and for any new rate values that generate an error.

Note: There are no delete options in the bulk rate interface. Use the Workbench function to overwrite a submitted value with a blank entry.

5.3 BULK RATE VALIDATION Bulk rate files are validated three times:

• Immediately, upon submission

• Overnight

• At the conclusion of the current round

5.3.1 Immediate Onscreen Validation Upon submission, a bulk rate file is examined to ensure:

• It is in .csv format

• There are no illegal characters

• Records and fields are properly delimited

• The correct number of fields is present on each record

A message appears confirming whether or not a bulk rates file meets these criteria. Correct and resubmit a file as many times as needed until the submission message confirms the file has uploaded successfully (see Figure 5-8, above).

Note: Bulk Rate Files are transferred into Workbench in the order they were submitted and successfully uploaded. If any issues are encountered, use a screen capture utility to document system responses and supplement help desk ticket content.

For record keeping and troubleshooting purposes, it may help to use the Print Screen function of your PC to capture the confirmation message presented by DPS.

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5.3.2 Overnight Validation Overnight, a bulk rates file is examined to ensure:

• TSP Rate Filing Representative is permitted to submit rates for all SCACs and markets

• TSP Master is permitted to submit rates for their SCAC and the defined markets

• TSP is approved (i.e., not in Prospective or Inactivated status)

• Market codes are valid (are “dHHG,” “iHHG” and “iUB” only)

• Channel origin and destination identifiers are valid and legitimate

• There are no conflicts with domestic intra/interstate eligibility

• Codes of service are valid with associated channel types

• Rates consist of only digits and an optional decimal point (period), have no more than two decimal digits, and are within acceptable ranges (reasonableness is validated at the end of rounds)

• Rates accepted in Round 1 should not be resubmitted, unless only parts of a set of rates for a channel were accepted. For example, if all rates for a channel were accepted, resubmitting rates for that channel will not change the rate, and will result in a rejection email for the new rate. If some rates on a channel were accepted, but others were rejected, ALL rates on that channel must be resubmitted. DPS will send a rejection email for the rates that were previously accepted but resubmitted, and for any newly submitted rates that generate an error code.

For each SCAC that does not pass the overnight validation criteria, DPS sends a separate email message to the respective TSP and, if appropriate, to the submitter: i.e., if a rate filing representative submits the file (see Figure 5-9, below). No email message is sent when all rates submitted for a SCAC are valid.

The email message identifies the first violation encountered in a logical sequence defined within the application code. For example, if a TSP submits domestic rates and is not eligible to submit rates for intrastate and interstate channels when the window opens, the email message will identify a Code 15 error. If a TSP is qualified to submit rates for intrastate or interstate, but not both, and then files rates for both channels, the system will identify either a Code 8 error or a Code 9 error in the email message.

After receiving an email message, make corrections to the bulk rates file and resubmit – DPS will send additional email messages if additional exceptions are identified.

Note: Some exceptions are qualifications-related and indicate discrepancies that are addressed within TSP Qualifications, possibly with SDDC or by removing records from a file.

Table 5-4 lists all exceptions associated with overnight bulk rate file validation.

Table 5-4: Bulk Rate Validation – Overnight Exceptions

Code Description

1 Representative cannot submit rates for this SCAC as the relationship has not been set up.

2 TSP cannot submit rates for another SCAC.

3 Invalid origin domestic rate area.

4 Invalid origin international rate area.

5 Invalid destination domestic region.

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Code Description

6 Invalid destination international rate area.

7 Invalid COS for the given market.

8 TSP not authorized to submit rates for intrastate channels.

9 TSP not authorized to submit rates for interstate channels.

10 Peak LH discount outside acceptable range (1% – 99%).

11 Peak SIT discount outside acceptable range (1% – 99%).

12 Peak single factor rate outside acceptable range ($1 – $999).

13 Non-peak single factor rate outside acceptable range ($1 – $999).

14 Invalid market.

15 TSP cannot submit the rates because the TSP was not eligible when the first bid window opened.

16 Peak LH/Single factor rate was already accepted in Round 1.

17 Peak LH/Single factor rate has invalid characters/numbers.

18 Peak LH/Single factor rate contains more than two digits after the decimal point.

19 Peak single factor rate is less than minimum acceptable value of $1.

20 Non-peak single factor rate is less than minimum acceptable value of $1.

21 Non-peak SIT/Single factor rate was already accepted in Round 1.

22 Non-peak SIT/Single factor rate has invalid characters/numbers.

23 Non-peak SIT/Single factor rate contains more than two digits after the decimal point.

24 Nonpeak LH discount outside acceptable range (1% - 99%).

25 Nonpeak SIT discount outside acceptable range (1% - 99%).

26 Nonpeak LH/Single factor rate was already accepted in Round 1.

27 Nonpeak LH/Single factor rate has invalid characters/numbers.

28 Nonpeak LH/Single factor rate contains more than two digits after the decimal point.

29 Peak SIT/Single factor rate was already accepted in Round 1.

30 Peak SIT/Single factor rate has invalid characters/numbers.

31 Peak SIT/Single factor rate contains more than two digits after the decimal

X1 At least one data column does not exist in the record.

X2 Internal error processing this record into Workbench.

Z1 Invalid channel ID or invalid channel/COS combination for dHHG.

Z2 Invalid channel ID or invalid channel/COS combination for CONUS-OCONUS.

Z3 Invalid channel ID or invalid channel/COS combination for OCONUS-CONUS.

Z4 Invalid channel ID or invalid channel/COS combination for OCONUS-OCONUS.

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From: "[email protected]" <[email protected]> reply-to [email protected] To: [email protected] Date: Apr 14, 2016 2:08 AM Subject: Standard: Rate(s) Rejected

You are hereby notified that the Rate(s) submitted for the following channel and Code of Service have been rejected. See below and/or the attached file for more details.

You may resubmit the below rates again by uploading a new rates file before the end of rate filing.

Thank You.

SDDC Rates Administrator.

SCAC Code of Service

Origin Destination Error CD

Error description

--------------------------------------------------------------------------------------------------------------------------------------------

SMOS D XXXX REGION 5 3 Invalid origin domestic rate area

SMOS D US49 REGION X 5 Invalid destination domestic region

SMOS 3 US49 REGION 7 7 Invalid COS for the given market

SMOS D US49 REGION 8 10 Peak LH discount outside acceptable range (1% – 99%)

SMOS D US49 REGION 9 11 Peak SIT discount outside acceptable range (1% – 99%)

SMOS D US4964 REGION 1 16 Peak LH/Single factor rate was already accepted in Round 1

SMOS D US4964 REGION 10 17 Peak LH/Single factor rate has invalid characters/numbers

SMOS D US4964 REGION 11 18 Peak LH/Single factor rate contains more than two digits after the decimal point

SMOS D US4964 REGION 12 X1 At least one data column does not exist in the record

Figure 5-9: Bulk Rates Overnight Exception Email

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5.3.3 End of Round Validation At the end of a round, each file is examined to ensure:

• No Common Financial and Administrative Control (CFAC) members previously submitted rates for any listed channel/code of service.

• TSP represented by a SCAC is active within markets for submitted rates.

• Both rate fields are provided for each rate.

• Rates are reasonable under standards established for the program.

• A rate for at least one code of service across all channels comprising a special solicitation channel group (country) is provided.

DPS sends an email message (see Figure 5-10) when a bulk rates file does not meet all required criteria at the end of each round. The email message is sent to the TSP represented by the SCAC (i.e., to the email address identified in ETOSSS and the email manager) and to the submitter of the file, if a Rate Filing Representative submits the file. No email message is sent if all validation criteria are met for a SCAC.

A TSP that receives an email message after Round 1 will have the opportunity to make corrections to the file and resubmit during Round 2. Files are validated for bulk rate file criteria, and a TSP may make corrections and resubmit the file to meet “immediate” and “overnight” criteria. A TSP may not correct any exceptions reported after the conclusion of Round 2.

Note: Once the round has closed and the Rates Processor has run, use Rates TSP Analytics to view channels that had all rates accepted in the previous round. All rates filed that either had at least 1 component rejected or not filed can be viewed in Workbench when the round is open.

Table 5-5 lists all exceptions reported at the end of each annual rate filing round.

Table 5-5: Annual Rate Rejection – End of Round

Code Description

1 Performance score of TSP is below minimum acceptable score. (This error only occurs at the creation of an RFQ, not at the end of a round.)

2 TSP is part of a CFAC which already submitted rate for the channel and code of service. (This error only occurs at the creation of an RFQ, not at the end of a round.)

3 TSP is not authorized to work in the market.

4 TSP intl-rate/dom discount is higher than acceptable high for this channel and code of service.

5 TSP did not submit both a peak and non-peak rate for this international channel.

6 Incomplete Special Solicitation Rates.

7 The CIP or COR of the TSP has not been updated. (This error only occurs at the creation of an RFQ, not at the end of a round.)

8 TSP INTL-rate/DOM-discount is lower than the acceptable low for this channel and code of service.

9 TSP did not submit a complete set of Peak and Non-Peak Line Haul and SIT discounts for the domestic channel.

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From: “[email protected]" <[email protected]> reply-to [email protected] To: [email protected] Date: Apr 14, 2013 2:08 AM Subject: Rate(s) Rejected for [market], Round [#]

You are hereby notified that the rate(s) submitted for the following channels and codes of service have been rejected. See below for more details.

Code of Service Origin Destination Error Code Component ------------------- ------- ----------- ---------- ---------

8 ME UK 2 Peak 8 ME UK 2 NonPeak J ME UK 5 Peak J ME UK 2 NonPeak 7 AR PO 2 Peak 7 AR PO 2 NonPeak

REJECTION CODES LEGEND

Error Code Description

1 PERFORMANCE SCORE OF TSP IS BELOW MINIMUM ACCEPTABLE SCORE

2 TSP IS PART OF A CFAC WHICH ALREADY SUBMITTED RATE FOR THE CHANNEL AND CODE OF SERVICE.

3 TSP IS NOT AUTHORIZED TO WORK IN THE MARKET

4 TSP INTL-RATE/DOM-DISCOUNT IS HIGHER THAN ACCEPTABLE HIGH FOR THIS CHANNEL AND CODE OF SERVICE

5 TSP DID NOT SUBMIT EITHER PEAK OR NON-PEAK FOR THIS INTERNATIONAL CHANNEL

6 INCOMPLETE SPECIAL SOLICITATION RATES

7 THE CIP OR COR OF THE TSP HAS NOT BEEN UPDATED

8 TSP INTL-RATE/DOM-DISCOUNT IS LOWER THAN THE ACCEPTABLE LOW FOR THIS CHANNEL AND CODE OF SERVICE

9 TSP DID NOT SUBMIT A COMPLETE SET OF PEAK AND NON-PEAK LINEHAUL AND/OR PEAK AND NON-PEAK SIT DISCOUNTS FOR THE DOMESTIC CHANNEL

Note: If any rates are rejected you must resubmit them. Thank You. SDDC Rates Administrator

Figure 5-10: Bulk Rates Round Exception Email

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6 ONE-TIME-ONLY SHIPMENTS There are four types of One-Time-Only (OTO) shipments: iOTO, iBOTO, BOTO, and MOTO. Each type is defined below.

Table 6-1: One-Time-Only Shipment Types

Shipment Type Definition

iOTO iOTO shipments are used to move household goods, unaccompanied baggage, and small boats to and from overseas locations. Household goods and unaccompanied baggage shipments are classified as iOTO when there are no standard rates on file for the channel and Code of Service. See Section 6.1.1 Boat Dimension Limits for more information on the prescribed dimensions for boats.

iBOTO All boats greater than the dimensions prescribed for standard shipments that are shipped to or from overseas locations (including Alaska) are classified as iBOTO shipments in DPS. See Section 6.1.1 Boat Dimension Limits for more information on the prescribed dimensions for boats.

BOTO Boats and trailers shipped to and from domestic locations are classified as BOTO shipments. All boats greater than the prescribed dimensions are moved as BOTO shipments. See Section 6.1.1 Boat Dimension Limits for more information on the prescribed dimensions for boats.

MOTO Mobile homes shipped to and from domestic locations (including Alaska) are classified as MOTO shipments. International mobile home shipments are not processed in DPS.

6.1.1 Boat Dimension Limits For a boat to qualify for shipment as part of an iOTO shipment, its length must be 14 feet or less and its width 6 feet 10 inches or less, and its height 6 feet 5 inches or less. If a boat is larger, it is classified as a BOTO shipment. BOTO shipments are used when the boat, trailer included, is over 14 feet in length, or over 6 feet 10 inches in width, or over 6 feet 5 inches in height.

6.2 PRE-REQUISITES In order to participate in the following programs, a TSP must meet the following pre-requisites:

• The Department of Defense (DoD) must approve a TSP to participate in an OTO program.

• A TSP must be approved to participate in the standard international program to participate in the International OTO program.

• A TSP must be approved to participate in the International OTO program to participate in the International Boat program.

For more information on OTO pre-requisites, see the DPS TSP Qualifications module or contact SDDC.

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6.3 OTO SHIPMENT PROCESS

Before an OTO shipment appears in a queue for bidding, several events must occur:

• A DoD Customer or Counseling Office must create an OTO shipment

• A JPPSO/PPSO must submit the shipment in the Shipment Management module (Route OTO)

• A SDDC DPS Master must create a solicitation for the OTO shipment

With the solicitation window open for an OTO shipment, a TSP may:

• View the shipment in the OTO Solicitation – Active queue

• Submit, Edit, or Cancel bids for the solicited OTO shipment

With the solicitation window open for an OTO shipment, a SDDC DPS Master may:

• Review the bids while a solicitation window is open

• Remove OTO bids

• Extend the solicitation window of an OTO shipment

After the solicitation window for an OTO shipment is closed, a SDDC DPS Master may:

• Award an OTO shipment to a TSP

• Cancel an OTO award

• Re-award an OTO shipment

• Cancel an OTO shipment before the Actual Pickup Date

A TSP or SDDC DPS Master may enter remarks and review current or past OTO awards.

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6.4 ONE TIME ONLY QUEUE The figures in this section show Rates pages presented to a TSP Master. Figure 6-1, below, presents the One Time Only queue.

Figure 6-1: One Time Only Queue

The important elements in this queue include:

A. A Current Solicitations link used to access the One Time Only queue. A Search link is used to access the OTO Search page, and the Award History link offers access to the Award History page.

B. To see a specific solicitation, enter an OTO number, and then select the Filter option. A blank OTO # field applies no filter, and displays all solicitations. Wildcard characters are not permitted; truncated OTO numbers will produce the results identified in Table 6-2, below.

C. Check any of the boxes to include that OTO type in the search results. Select the Filter option to apply the value in the OTO # field, filter on the selected options, and display solicitations that match the criteria. Select Clear to reset the fields to the default (blank). Select Refresh to use the current filter criteria to display updated results.

D. Select the Active Solicitations tab to access a list of OTO solicitations with an open solicitation status (i.e., shipments that a TSP may enter or edit a bid on). Select the Current Awards tab to access a list of OTO solicitations awarded to the TSP.

E. Select any OTO number link [Ex: B-13-00014] in the OTO # column to view the Shipment.

Table 6-2: OTO Number Filters

Filter Result Returned

i- All iOTO solicitations. Likewise, a filter for “M” or “B” will present all MOTO or all BOTO solicitations, respectively.

B-13 All BOTO solicitations for 2013. A filter for X-YY, where X is the first letter of the OTO type (i, M, or B), and YY is the two-digit year, will present OTO solicitations for a designated year.

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M-13-0001 All MOTO solicitations from 2013 within the series 00010 through 00019. A filter with any number of digits in the last series will present all OTO solicitations in that series. For example “i-13-1” will list i-13-10000 through i-13-19999, but “i-13-1111” will only list i-13-11110 through i-13-11119.

i-13-12345 This is a complete OTO number, so only this shipment is returned.

6.5 OTO BID PROCESS Before a solicitation appears in the One Time Only queue, it is created by a SDDC DPS Master.

If any of the details of the shipment change:

• SDDC may remove all bids on that shipment

• DPS notifies TSP by email that the shipment will be re-solicited

• A TSP may re-enter a bid based on the revised solicitation

NOTE: If any details of the shipment change, including the Suspense Date/Time, an email is sent to notify TSP users of the change to allow for updates to bids. A SDDC DPS Master may also choose to remove all bids and re-solicit a shipment. The Suspense Date/Time is the deadline for entering bids; the solicitation is awarded at any time following the deadline.

The only editable fields for an Awarded shipment are the TSP POC Info and TSP Remarks.

6.5.1 Place an OTO Bid To bid on an OTO, from the One Time Only queue (see Figure 6-1, below), enter a complete or truncated OTO number and select Filter. Except where noted, this example will use an iOTO solicitation.

Figure 6-2: Filter Shipments

Select the OTO number link in the Active Solicitations tab to display the Shipment Details page (see Figure 6-3, below).

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Figure 6-3: Shipment Details

Review information presented under the Shipment tab, and select the Bid Info tab to continue. DPS will present the form used to enter a bid for the shipment (see Figure 6-4, below)

Figure 6-4: Bid Info

If no bid has been entered, the form is presented in edit mode. Enter point of contact information, and then enter a bid in the SFR (CWT) field. In this case, a Single Factor Rate bid is required.

Indicate whether a bid is carried under US Flagged carriers exclusively, and, if Yes, enter routing details. If U.S. Flag (USF) carriers are used in current OTO bids, each bid must include the required routing and carrier information. Any origin or destination Foreign Flag (F/F) feeders within a USF routing claim will not be considered a valid USF routing claim and will be considered an F/F route.

Bids must indicate whether USF service is included. TSPs claiming USF only carriers are required to provide Air, Water, and/or Land modes of transport, to include carrier (Flight number and/or Vessel name) & routing information. During the bidding process all modes of transport (Air, Rail, Water, and Line Haul) must be included from origin to final destination. When a TSP plans to utilize F/F assets in conjunction with USF carriers, it must identify the F/F Feeder non-powered asset portion in their bid.

Select the Place Bid option to submit the bid. DPS will refresh the page and present the Bid Info tab in read-only format.

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There are differences between bid types. BOTO and MOTO shipments, for example, require a Flat Rate instead of a Single Factor Rate, a Daily SIT Rate, and accessorial rates. iBOTO shipments also require a Boat Flat Rate. TSPs are not prompted to indicate if a US Flagged carrier is used for Domestic Boat or Mobile Home shipments. Refer to Figure 6-5 and Figure 6-6, below, for BOTO and MOTO examples.

Figure 6-5: Place a BOTO Bid

Figure 6-6: Place a MOTO Bid

Accessorial fields are unique to each shipment type: enter values as required to complete a bid.

6.5.2 Edit an OTO Bid To edit an existing bid, first select the linked shipment number from the OTO queue (see Figure 6-1, above), and then select the Bid Info tab to view the Bid details in read-only format. Select the Edit Bid option to refresh the view and modify the bid detail (see Figure 6-7, below).

Figure 6-7: Select Edit

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Update bid details as required. Select the Save Changes option to update the bid (see Figure 6-8, below).

Figure 6-8: Save Changes

Select the Cancel Changes option to leave the page without saving changes.

6.5.3 Accept an OTO Award A SDDC DPS Master awards each OTO shipment after the defined Suspense Date and Time. All OTO shipments awarded to a TSP are listed in the Shipment Management module. In that module, select the One Time Only (OTO) Awards link to review and accept OTO shipments. DPS will present the One Time Only (OTO) Awards page (see Figure 6-9, below).

Figure 6-9: One Time Only (OTO) Awards

To accept a listed shipment, select the Respond link in the Award Response column. DPS will present the OTO/MOTO/BOTO Shipment Award page (see Figure 6-10, below).

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Figure 6-10: OTO/MOTO/BOTO Shipment Awards

Use the options in the OTO/MOTO/BOTO Shipment Award page to enter a Tender Number and select or enter origin and destination agent information. After completing the fields, select the Accept option. DPS will present the Shipment Award Accepted page (see Figure 6-11, below).

Figure 6-11: Shipment Award Accepted

After accepting a shipment and reviewing the conformation message, select Continue to return to the Award Queue.

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6.6 CURRENT OTO AWARDS To view the current list of OTO awards, select the Current Solicitations link in the left navigation menu in the DPS Rates module, and then select the Current Awards tab (see Figure 6-12, below).

Figure 6-12: Current Awards

DPS presents a list of OTO shipments awarded to a TSP in the last 30 calendar days. As with the Active Solicitation queue, the OTO numbers are links used to access the Shipment Details pages.

6.7 ENTER REMARKS A user may enter a remark on a bid at any time. First, select the bid from the OTO Queue, and then select the Bid Info tab to view details (see Figure 6-13, below).

Figure 6-13: Bid Details

In the lower right corner of the page, remarks are presented in the TSP Remarks field. Select the Additional Remarks link to view and enter comments. If there are no saved remarks, DPS presents a message in a pop-up window that contains options for entering new remarks (see Figure 6-14, below).

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Figure 6-14: View TSP Remarks

Select the Add Remark option to enter a new remark (see Figure 6-15, below).

Figure 6-15: Add TSP Remark

Enter up to 2500 characters in the New Remark field. Select the Save option to view the remark in the pop-up window (see Figure 6-16, below). NOTE: The remark is not yet saved.

Figure 6-16: Add Another Remark or Close

Select the Add Remark option to create another Remark field, or select Close to complete the process of entering the Remark. DPS will close the pop-up window.

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Select the Save Changes option at the bottom of the Shipment Details page to add the remark (see Figure 6-17, below). Select Cancel Changes to close the record without saving the remark.

Figure 6-17: Save Changes

6.8 SEARCH FOR AN OTO SHIPMENT To search for an OTO shipment, select the Search link in the navigation bar. DPS will present the OTO Search page (see Figure 6-18, below).

Figure 6-18: OTO Search Page

Enter an OTO number, and select Submit to view matching results. The OTO Search function will only accept complete OTO numbers.

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6.9 AWARD HISTORY To view a list of all OTO awards assigned in the previous thirty days (International) or all domestic OTO shipments awarded in the previous 45 days, select the Award History link in the navigation bar. DPS will present the OTO Awards History page (see Figure 6-19, below).

Figure 6-19: OTO Awards History

Data is presented in read-only format, and there are no accessible links. For detailed information about a listed shipment, copy and paste the OTO number into the OTO search page (see Figure 6-18, above).

7 VOLUME MOVE Volume Moves are used to manage the movement of household goods for a group of people in the same channel in a defined timeframe (e.g., to support the closure or movement of a base). Due to an anticipated efficiency of scale, bids for Volume Move take the form of a discount from the standard rate defined for the channel and performance period.

7.1 VOLUME MOVE PRE-REQUISITES

7.1.1 Eligibility To bid on a Volume Move, a TSP must:

• Have a rate on file for the applicable channel-COS combination

• Not have any type of punitive status (e.g., suspended, revoked, etc.) during the creation of the Volume Move solicitation

A qualified TSP is notified via email to bid on a Volume Move, which always has one bidding round and appears on the Volume Move page under the Bidding tab when solicited. The move remains visible under the tab until it is awarded.

7.1.2 Bid Solicitation Period The bid solicitation period for Volume Moves is not a set period, as it is for annual rate filing. A TSP may submit Volume Move solicitations from a defined Bid Start Date/Time to a defined Bid End Date/Time.

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7.1.3 Bid Format Domestic Volume Move bids take the form of discounts to the accepted rates for Line Haul (LH) and Storage in Transit (SIT) for that channel. International Volume Move bids take the form of one Single Factor Rate (SFR) for the entire duration of the Volume Move.

7.1.4 Bid Acceptance To receive acceptance, a Volume Move bid must be less than the standard rate a TSP has on file for the channel and code of service: i.e., offer a high discount for domestic shipments or a lower single factor rate for international shipments. A TSP must affirm that it can pick up the minimum number of pounds per day defined for the Volume Move.

A SDDC DPS Master user can award a Volume Move to more than one TSP, and although there is only one bidding round, there are two selection phases within the awarding process. Volume Moves in the process of bidding are listed in the Bidding tab, and appear with a Status of “Bidding.” Volume Moves are identified by Volume Move Number.

7.1.5 Email Notification Email notifications are sent to each TSP selected for a contingent award. Only one TSP can receive a contingent primary award. Contingent secondary awards may be offered to more than one TSP.

7.1.6 Volume Move Interface The Volume Move page presents content under three tabs: Bidding, Accepted, and Closed.

• The Bidding tab contains Volume Moves which a TSP/SCAC is qualified to bid on, are available for bid, or those for which bidding has closed, but have not been processed.

• The Accepted tab contains Volume Moves a TSP will participate in.

• The Closed tab contains Volume Moves a TSP participated in that are now finished.

7.1.7 Volume Move Details The Volume Move Details page presents data about a Volume Move under two tabs. One tab is labeled Volume Move Detailed Information and the other tab is labeled Bid Information.

• The Volume Move Detailed Information tab contains information on a single Volume Move, such as start and end dates, origin and destination including Government Bill of Lading Office Codes (GBLOCs) and rate areas, rate cycle, shipment route, COS, program type, point of contact at the origin, solicitation start and end dates, and remarks.

• The Bid Information tab contains TSP information, point of contact, bid data, tender number, and, if accepted or closed, bidding results information.

Select the Back option to return to the Volume Move page without saving any changes.

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7.2 BID ON A VOLUME MOVE DPS allows a qualified TSP to view and bid on Volume Moves. To bid on a Volume Move, select the Volume Move link in the Rates menu on the Rates Welcome page (see Figure 7-1, below).

Figure 7-1: Rates Welcome Page

DPS will present the Volume Move page, which lists Volume Moves. A TSP Rate Filing Representative must select a value from a Select a SCAC list in order to view data (see Figure 7-2, below).

Figure 7-2: Volume Move Queue

Select a Volume Move Number with a status of Bidding to open that Volume Move (see Figure 7-3, below). DPS will present the Volume Move Detailed Information tab by default.

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Figure 7-3: Volume Move Detailed Information

To enter a bid, select the Bid Information tab to access the Bid Information view (see Figure 7-4 , below).

Figure 7-4: Bid Information

Under the Bid Information tab, required content for a bid includes the TSP Point of Contact fields (Name, Phone, Email), values for the Line Haul and SIT Discount (or Single Factor Rate), a figure for Maximum Pounds Per Day and a Tender Number. Select the checkbox for the certification statement near the bottom of the page, and then select the Place Bid option. DPS will refresh the page, present the content in read-only format, and include a verification statement at the top of the page (see Figure 7-5, below).

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Figure 7-5: Bid Verification

7.3 EDIT A VOLUME MOVE BID A bid may only be edited during the bidding window, which is defined by the Start Date/Time and End Date/Time values. Volume Moves are displayed in the Bidding tab on the Volume Move page until they are awarded. Therefore, not every Volume Move listed on the Volume Move page under the Bidding tab is available for editing. Select the Edit Bid option to modify the content (see Figure 7-5, above). DPS will present the Bid Information view in Edit mode (see Figure 7-6, below).

Figure 7-6: Edit Bid

Edit values as required, and then use the Save option to update the bid. Select Back to return to the read-only view without making any changes to the bid.

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7.4 CANCEL A BID A bid may only be cancelled during the bidding window, which is defined by the Start Date/Time and End Date/Time values. To delete a bid, select the Volume Move from the Volume Move Queue, and then select the Bid Information tab. The Cancel Bid option is at the bottom of the page (see Figure 7-7, below).

Figure 7-7: Cancel Bid

DPS will present the Cancel Bid dialog box. Select the Yes option to confirm cancellation.

7.5 ACCEPTED BIDS Volume Moves are removed from bidding status at the conclusion of the bidding round and email notifications are sent to each TSP selected for a contingent primary or secondary award. Only one TSP may receive a primary award. More than one TSP may receive a secondary award.

DPS saves the tender number to indicate acceptance of a Volume Move award. A TSP may return to the Volume Move Details page to change or remove a tender number during the 48-hour period following notification to provide a tender number. After 48-hours have elapsed, respondents are ranked and notified, if selected as a primary or an alternate TSP.

The only scenario that may change an award level is if the TSP with a primary contingent award does not respond within 48-hours. In this case, the highest ranked secondary TSP will receive the primary award.

Accepted Awards are listed under the Accepted tab in the Volume Move Queue (see Figure 7-8, below).

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Figure 7-8: Accepted Shipment Queue

The listing in the Accepted Shipment Queue offers a summary view of all Volume Moves with bids accepted by SDDC that are currently active. Moves that are no longer active are listed under the Closed tab in similar fashion.

To view details about a listed move, select a linked Number in the first column of the table (VM-). DPS will present a read-only view of the details and bid information (see Figure 7-9, below).

Figure 7-9: View Accepted Volume Move Details

The only information that may be edited in an Accepted Volume Move record is housed in the Point of Contact (POC) fields. To modify the record, select the Edit POC option. DPS will refresh the page and present the POC fields in edit mode (see Figure 7-10, below).

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Figure 7-10: Edit POC Info

Update values for the TSP POC Name, Phone and Email. Select the Save option to update the record.

7.6 CLOSED BIDS Following the defined End Date for a Volume Move (see Figure 7-3, above), any Volume Move a TSP participated in with an Accepted Bid is listed under the Closed tab in the Volume Move Queue (see Figure 7-2, above). Select a linked VM number to view move data in read-only format.

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APPENDIX A: ACRONYMS AND ABBREVIATIONS

Acronym Definition

BOTO Domestic Boat One-Time-Only Shipment

COS Code of Service

.csv Comma Separated Values (file extension)

dHHG Domestic Household Goods

DCN Document Control Number

DoD Department of Defense

DPS Defense Personal Property System

ETA Electronic Transportation Acquisition

iBOTO International Boat One-Time-Only Shipment

iHHG International Household Goods

iOTO International One-Time-Only Shipment

iUB International Unaccompanied Baggage

JPPSO Joint Personal Property Shipping Office

LH Line haul

MOTO Mobile Home One-Time-Only Shipment

OTO One-Time-Only Shipment

PEO-T Program Executive Office - TRANSCOM

PPSO Personal Property Shipping Office

SCAC Standard Carrier Alpha Code

SDDC Surface Deployment and Distribution Command

SFR Single Factor Rate

SIT Storage-in-Transit

SS-iHHG Special Solicitation International Household Goods

SS-iUB Special Solicitation International Unaccompanied Baggage

TSP Transportation Service Provider

VM Volume Move

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APPENDIX B: TSP EMAIL NOTIFICATIONS (RATES MODULE) Email notifications are sent to TSPs during annual rate filing, and other messages are sent to TSP, SDDC and PPSO users in response to actions associated with Volume Moves and One Time Only shipments.

The Email Actions table identifies the event (action) that generates email notifications to TSP users during the Annual Rate Filing, Volume Move or One Time Only process in DPS.

Email Actions

Annual Rate Filing Volume Move One Time Only

Rate Rejection Notification Volume Move Solicitation MOTO Invitation

CFAC Error Edit VM Bid End Date BOTO Invitation

Special Solicitation Error Edit VM End Date (Accepted Status) Edit OTO Before Award

Special Solicitation Error (Final) Cancel VM in Bidding Status Edit Awarded OTO (w/o GBL)

Rejected Bid for VM Edit Awarded OTO (w/GBL)

Reinstate TSP for VM Solicitation Revised OTO SFR Rate

Accept Volume Move Bid Revised OTO Boat Flat Rate

Revised OTO Flat Rate

Return OTO to Submitted Status

Remove All OTO Bids

OTO Award

OTO Pullback

Cancel OTO Shipment

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The Email Notifications – TSP table below displays email content associated with an Annual Rate Filing, VM or One Time Only event (action) and the intended recipient of the email notifications.

Email Notifications - TSP

Event Email Content Recipient

Rate Rejection Notification

From: [email protected] Reply To: [email protected] To: <carrier email> Subject: Rate(s) Rejected for <RFQ>, Round 1 (SCAC)

Message body: You are hereby notified that the rate(s) submitted for the following channel and code of service has been rejected. See below for more details.

<code of service> <channel origin> <channel dest> <rejection code>

You may resubmit your rate(s) in round 2/final round of rate filing beginning on <round 2 start date>

Note: The 2nd round is the final round of rate filing, rates rejected in the final round cannot be re-filed for any reason

Rejection codes legend

<rejection code> <rejection description>

Thank you,

SDDC DPS Master

TSP Master TSP Rate Filing Agent

CFAC Error

From: [email protected] Reply To: [email protected] To: <carrier email> Subject: Rate(s) Rejected for <RFQ>, Round 1 (SCAC)

Message body: You are hereby notified that the rate(s) submitted for the following channel and code of service has been rejected. See below for more details.

<code of service> <channel origin> <channel destination> <rejection code> Rejection codes legend <rejection code> <rejection description> Thank you, SDDC DPS Master * Rejection Description - There cannot be two submissions from members of a Common Financial and/or Administrative Control (CFAC) group within the same international channel. If there are multiple submissions, all the submissions are rejected.

TSP Master TSP Rate Filing Agent

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Event Email Content Recipient

Special Solicitation Error

From: [email protected] Reply To: [email protected] To: <carrier email> Subject: Rate(s) Rejected for <RFQ>, Round 1 (SCAC)

You are hereby notified that the rate(s) submitted for the following channel and code of service has been rejected. See below for more details.

<code of service> < origin> <destination> <rejection code> You may resubmit your rates(s) in round 2/final round of the rate filing beginning [round 2 start date] Note: The 2nd round is the final round of rate filing; rates rejected in the final round cannot be re-filed for any reason. Rejection codes legend [rejection code] [rejection description] Thank you, SDDC DPS Master * Rejection description - Your average filed rate is not within the RR range

TSP Master TSP Rate Filing Agent

Special Solicitation Error - Final

From: [email protected] Reply To: [email protected] To: <carrier email> Subject: Rate(s) Rejected for <RFQ>, Round 2 (SCAC)

You are hereby notified that the rate(s) submitted for the following channel and code of service has been rejected. See below for more details.

<code of service> < origin> <destination> <rejection code> Rejection codes legend [rejection code] [rejection description] Thank you, SDDC DPS Master * Rejection description - Rates must be submitted from all CONUS Origin rate areas to the OCONUS Destination location and from the OCONUS Origin location to all CONUS Destination rate areas.

TSP Master TSP Rate Filing Agent

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Event Email Content Recipient

Volume Move Solicitation

From: [email protected] Subject: Volume Move Solicitation VM –XXX-XXXX To: <carrier email> The Volume Move Solicitation below is available for bidding. Please login to DPS if you wish to participate. Rate Cycle Shipment Route Program Type Origin City/State/Country Origin GBLOC Destination City/State/Country Destination GBLOC Origin Rate Area Code of Service Estimated # of Shipments Estimated Weight per Shipment Total Estimated Weight Estimated Weight into SIT Volume Move Start Date Volume Move End Date Bid Start Date/Time (CST/CDT) Bid Start Date/Time (GMT) Bid End Date/Time (CST/CDT) Bid End Date/Time (GMT) Minimum Pounds per Day Remarks Please Note: Your bids must be lower (higher discount or lower SFR) than YOUR current rate on file for the same channel – code of service.

TSP Master TSP Operations TSP Rate Filing Rep

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Event Email Content Recipient

Edit VM Bid End Date

From: [email protected] Subject: Volume Move Request: VM-XXX-XXXX To: <carrier email> The Volume Move Bid End Date and/or Time has been changed. Please login to DPS to view the changes. Shipment Route Program Type Origin Rate Area Destination Rate Area Code of Service Estimated # of Shipments Estimated Weight per Shipment Total Estimated Weight Estimated Weight into SIT Origin City/State/Country Origin GBLOC Destination City/State/Country Destination GBLOC Volume Move Start Date Volume Move End Date Bid Start Time (CST/CDT) Bid Start Date (GMT) Bid End Date/Time (CST/CDT) Bid End Date/Time (GMT) Minimum Pounds per Day Rate Cycle

TSP Master TSP Operations

Edit VM End Date: Accepted Status

From: [email protected] Subject: Volume Move Request: VM-XXX-XXXX To: <carrier email> The end date for the Volume Move Identified below has been modified. Volume Move Number Origin City/State/Country Destination City/State/Country Volume Move Start Date Previous Volume Move End Date New Volume Move End Date Remarks

TSP Master TSP Operations TSP Rate Filing Rep* *If they filed rates for the TSP

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Event Email Content Recipient

Cancel VM in Bidding Status

From: [email protected] Subject: Canceled Volume Move Request: VM-XXX-XXXX To: <carrier email> Shipment Route Origin City/State/Country Destination City/State/Country Volume Move Start Date Volume Move End Date Contact SDDC at [email protected] with any questions.

TSP Master TSP Operations TSP Rate Filing Rep

Rejected Bid for VM

From: [email protected] Subject: Rejection of (TSP Name) and (SCAC) participation in Volume Move, VM –XXX-XXXX To: <carrier email> You have been rejected from Volume Move VM-XXX-XXXX. If you have any questions please contact SDDC at [email protected].

TSP Master TSP Operations

Reinstate TSP for VM

From: [email protected] Subject: Reinstatement of (TSP Name) and (SCAC) participation in Volume Move, VM –XXX-XXXX To: <carrier email> You have been reinstated in Volume Move VM-XXX-XXXX. If you wish to participate you must resubmit your bid prior to the Bid End Date and Time. If you have any questions please contact SDDC at [email protected].

TSP Master TSP Operations TSP Rate Filing Rep

Accept Volume Move Bid

From: [email protected] Subject: Accepted Volume Move Request: VM-XXX-XXXX To: <carrier email> Your bid for the Volume Move listed below has been accepted. Please log into DPS to view your BVS Score and Rank. Type of Shipment Origin Location Destination Location Volume Move Start Date Volume Move End Date

TSP Master TSP Operations

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Event Email Content Recipient

MOTO Invitation

From: [email protected] Subject: Invitation to Submit Bids for OTO Shipment <number> To: <carrier email> You are hereby invited to bid on OTO shipment [number]. Bids should be submitted via the Rates module in DPS. Below are some details regarding the OTO shipment: Weight: <Type> <weight> Origin: <shipment origin street> <shipment origin City, State, Zip> Destination: <shipment destination street> <shipment destination City, State, Zip> Dimensions: <mobile home dimensions> Number of axles: <no. of axles> Make: <make name> Model: <model name> Manufactured Year: <year> Pickup date: <shipment pick up date> Delivery Date: <shipment delivery date> Please submit your bids no later than <solicitation end date/time>

TSP Master

BOTO Invitation

From: [email protected] Subject: Invitation to Submit Bids for OTO Shipment <number> To: <carrier email> You are hereby invited to bid on OTO shipment <number>. Bids should be submitted via the Rates module in DPS. Below are some details regarding the OTO shipment: Weight: <Type> <weight> Origin: <shipment origin street> <shipment origin City, State, Zip> Destination: <shipment destination street> <shipment destination City, State, Zip> Make: <make name> Manufactured Year: <year> Boat Dimensions: <boat dimensions> Trailer dimensions: <trailer dimensions> HHG included: <Y or N> Pickup date: <shipment pick up date> Delivery Date: <shipment delivery date> Please submit your bids no later than <solicitation end date/time>

TSP Master

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Event Email Content Recipient

Edit OTO Before Award

From: [email protected] Subject: Change to OTO <x-XX-XXXXX> To: <carrier email> Be advised the <Field Name> has changed. Please refer to the shipment data in DPS and bid accordingly.

TSP OTO International or Domestic Email Address, as appropriate.

Edit Awarded OTO (w/o GBL)

From: [email protected] Subject: Change to OTO <x-XX-XXXXX> To: <carrier email> Be advised the <Field Name> has changed. Please refer to the shipment data in DPS.

TSP Email Selected on Rates Shipment Details page

Edit Awarded OTO (w GBL)

From: [email protected] Subject: Change to OTO <x-XX-XXXXX> To: <carrier email> Be advised the <Field Name> has changed. Please contact the Origin PPSO for any changes to the original GBL.

TSP Email Selected on Rates Shipment Details page

Revised OTO SFR Rate

From: [email protected] Subject: Rate Revision for OTO x-XX-XXXXX To: <carrier email> Your Rate Revision request has been approved for OTO <i-XX-XXXXX>. Please contact the Origin PPSO for GBL Correction Notice. Please contact HQ SDDC, Personal Property International OTO Rates if you have any questions.

TSP Email Entered on Rates Shipment Details page

Revised OTO Boat Flat Rate

From: [email protected] Subject: Rate Revision for OTO x-XX-XXXXX To: <carrier email> Your Rate Revision request has been approved for OTO <x-XX-XXXXX>. Please contact the Origin PPSO for GBL Correction Notice. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

TSP Email Entered on Rates Shipment Details page

Revised OTO Flat Rate

From: [email protected] Subject: Rate Revision for OTO x-XX-XXXXX To: <carrier email> Your Rate Revision request has been approved for OTO <x-XX-XXXXX>. Please contact the Origin PPSO for GBL Correction Notice. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

TSP Email Entered on Rates Shipment Details page

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Event Email Content Recipient

Return OTO to Submitted Status

From: [email protected] Subject: Change to OTO <x-XX-XXXXX> To: <carrier email> TSPs - Please be advised OTO <x-XX-XXXXX> will be re-solicited. Please review the OTO and bid accordingly. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

Each TSP Master eligible to bid on shipment

Remove All OTO Bids

From: [email protected] Subject: Change to OTO <x-XX-XXXXX> To: <carrier email> TSPs - Please be advised OTO <x-XX-XXXXX> will be re-solicited. Please review the OTO and bid accordingly. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

Each TSP Master that has a bid removed

OTO Award

From: [email protected] Subject: OTO Awarded: OTO <x-XX-XXXXX> To: <carrier email> <XXXX> - you have been awarded OTO <x-XX-XXXXX>. You have 24 hours to accept the shipment award. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

TSP Master selected to receive shipment award

OTO Pullback

From: [email protected] Subject: OTO <x-XX-XXXXX> Award Pullback To: <carrier email> <XXXX> – Be advised OTO i-XX-XXXXX award has been pulled back. Please contact HQ SDDC, Personal Property <International or Domestic> OTO Rates if you have any questions.

TSP Master who is losing the award

Cancel OTO Shipment

From: [email protected] Subject: OTO <x-XX-XXXXX> Canceled To: <carrier email> TSPs - Please be advised OTO <x-XX-XXXXX> has been canceled. Please contact HQ SDDC, Personal Property International OTO Rates if you have any questions.

All TSPs that submitted bids for the shipment